988 Crisis System Data Coordinator (OPA4)

Do you have experience identifying points of connection between related data sources and preparing recommendations to improve data system operations? Are you passionate about the power of data to demonstrate progress and gaps in transformational efforts that have the aim of promoting equitable outcomes and reducing health disparities? We look forward to hearing from you!

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

This position supports OHA's establishment and monitoring of program strategies, goals, and program priorities, including the design, development, implementation, monitoring, evaluation and maintenance of OHA business systems and processes. The primary purpose of this position is to guide OHA efforts to establish a high functioning statewide Behavioral Health Crisis system. Activities include improving upon existing capabilities by analyzing user needs against existing crisis system components, identifying points of connection between related data sources, and preparing recommendations to improve data system operation supporting crisis system users. Using their expertise, this position will recommend policies and procedures, technologies, or other strategic priorities to reflect system integration goals.

This position is responsible for identifying data needs across DHS, OHA, other state agencies, and Stakeholder groups including 9-1-1, 2-1-1, and county behavioral health hotlines to support accurate, equitable, and effective systems and operational processes for OHA programs and crisis system service delivery. This position will support the development of recommendations to the state legislature on technology investments necessary to achieve alignment with national crisis system best practices.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits packages.
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience and education equivalent to eight years of experience professional-level evaluative, analytical and planning work

Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.

Desired Attributes

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon.
• Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
• Knowledge of the full continuum of behavioral health care, with specific understanding of crisis care services, tools, and resources, including community-based mobile crisis intervention teams and mobile response and stabilization services.

• Familiarity with data recorded via call center systems; Experience measuring, managing, or integrating call center or follow up data with other data.
• Familiarity with data recorded in existing emergency/non-emergency hotlines (2-1-1, 9-1-1).
• Familiarity with crisis system services; experience measuring, managing, or integrating crisis system data.
• Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
• Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, Visio, Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
• Effective verbal and written skills in communicating complex and technical concepts to audiences with varying technical backgrounds. 

• Demonstrates skills in the following areas:

• • Community and Partner Engagement

• Data Analysis and Visualization
• Data Synthesis, Analysis and Reporting
• Performance / Process / Quality Improvement
• Program Design, Implementation, and Evaluation
• Project Management
• Strong Oral and Written Communication
• Expert level Technical Assistance

How to apply:

Complete the online application at oregonjobs.org using job number REQ-154854

Deadline 4/29/24