988 & Crisis System Strategist (OPA3)

Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about co-creating human-centered, community-driven solutions that facilitate a full range of trauma-informed crisis care services? We look forward to hearing from you!

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

The purpose of this position is to provide development, implementation, and accountability of the implementation of the 988 and the behavioral health crisis service system in Oregon as directed to OHA under HB 2417. The employee focuses specifically on supporting the implementation planning by identifying key partners, design the scope of work as outlined, develop associated policy and program materials, facilitate weekly/monthly program site meetings, as well as monitoring system performance and outcomes of the project.

Associated work includes acting as a subject matter expert to support the 988 & Behavioral Health Crisis System Manager in preparing recommendation for Legislative Session work, Government Relations, OHA leadership and community partners, such as Child Welfare, community criminal legal system, Local Alcohol and Drug Policy committees and behavioral health providers. This position must understand the intent, planning and priorities of the 988 crisis line and all components to be implemented under HB 2417 (2021) and the Crisis Now model. Projects assigned to this position are sometimes pilots and require strategic thinking and planning to develop a template for statewide expansion.

The person in this position will manage large and complex contracts that blend multiple funding streams, including federal funding that has separate contracting and reporting requirements. The person in this position is responsible for contract accountability and success. Such work may include corrective action planning or repayment planning with providers.

Externally, this positions provides technical assistance to local government and community providers so they may expand existing services and develop infrastructure for services serving rural and frontier communities, as well as communities most harmed by historical and contemporary inequities and social injustices.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits packages.
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work.

Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.

Desired Attributes

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.

• Experience and knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups.
• Specific knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism.
• Specific knowledge and understanding of crisis care services, tools, and resources, including community-based mobile crisis intervention teams and mobile response and stabilization services.
• Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
• Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
• Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.

• Experience and knowledge of quality improvement methodologies and metrics within the context of health policy, health systems, and health care delivery settings.

• Demonstrated project management experience, including ability to effectively manage multiple project timelines, contracts, plans, and deliverables.
• Experience using a wide variety of research and evaluation methods, including quantitative, qualitative and mixed methods; demonstrated skill in presenting and articulating the value and relevance of data, research, and administrative studies.
• Experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate. 

• Demonstrates skills in the following areas:

• • Community and Partner Engagement

• Contract Administration
• Data Synthesis, Analysis and Reporting
• Legislative Coordination
• Performance / Process / Quality Improvement
• Policy Advisement
• Program Design, Implementation, and Evaluation
• Project Management
• Strong Oral and Written Communication
• Systems and Organizational Improvement
• Expert level Technical Assistance

Complete the online application at oregonjobs.org using job number REQ-154850