The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialistto provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
The Oregon Health Authority is at the forefront of lowering and containing costs, improving quality and increasing access to health care in order to improve the lifelong health of Oregonians. OHA is overseen by the nine-member citizen Oregon Health Policy Board working towards comprehensive health reform in our state.
Vision:
A healthy Oregon
Mission:
Ensuring all people and communities can achieve optimum physical, mental, and social well-being through partnerships, prevention, and access to quality, affordable health care.