DCJ Records Technician Trainer and Evaluation Program Specialist

OVERVIEW:

Are you a Technical Trainer who is an expert with Oregon Criminal Justice systems?  Are you driven to help colleagues improve their skills and develop in their careers?  Are you a process improvement champion?  If so, then this position is for you!

The Department of Community Justice Adult Services Division (ASD) is looking for an experienced trainer and criminal justice database expert to teach the ASD records staff the records management and database processes within the department. This team uses various criminal justice databases, they give quality customer service, look for process efficiency, and give support for clients and staff.

As the Records Technician Trainer and Evaluation Program Specialist, you will provide training, coaching and feedback to all ASD records staff as you work to ensure process compliance of work unit practices, policies, State procedures and Interstate Agreements.

Come Find Your Why? (video)

We are looking for a Technical Trainer who has expertise in the following areas:

• Develop and maintain customized training materials and curriculum for records staff including new hire, transfers, and continuing education.
• Maintain, review, update, and communicate current business workflow and practices regarding records staff.
• Create, document, implement and monitor training plans for records staff.
• Provide training in criminal justice systems and new technologies pertaining to records staff functions.
• Develop business rules and procedures for use and training of new systems, features, and enhancements to ensure data integrity among records staff.
• Analyze records staff process data for consistency, identifications of training needs, quality control, and adherence to procedures.
• Analyze systems/business practices then create analysis/recommendation documentation.
• Assist in the design, development and implementation of new and enhanced systems for department initiatives and business changes.
• Work with business groups in order to develop, implement, and monitor records staff processes.

Workforce Equity:  At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

DEPARTMENT OF COMMUNITY JUSTICE

Vision ~ Community Safety through Positive Change 

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.

The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.

The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download.

Serving the Public, Even During Disasters 

Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

IMPORTANT NOTE for Internal Applicants:  After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Three years of work experience planning development and evaluation of records staff, to include the development of manuals and training; AND
• Associates degree, or equivalent experience, in criminal justice, administration of justice, public administration, business administration, or a related field; AND
• Must be able to pass a thorough background investigation, including being fingerprinted prior to employment.

Additional Minimum Qualifications (KSAs):

• Advanced level experience and ability to review processes and data entry work in the various criminal justice systems including Oregon Corrections Information System (CIS), Law Enforcement Data System (LEDS), and eCourts.
• Advanced level experience interpreting and analyzing criminal justice documents.
• Advanced level experience in CIS data entry modules: Admissions, Transfers, Modifications, Permanent and Parenthetical Closures (expiration, warrant, abscond, expirations, unsupervised, bench, etc.) in order to audit records regarding housing history, and supervision cycles.
• Advanced level experience evaluating, creating, and implementing CIS training materials and staff training, coaching and team building.

Preferred Qualifications/Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience processing records/files in criminal justice databases.
• Inquiry/Entry level LEDS certified.
• Strong Communication Skills

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

ADDITIONAL INFORMATION

Type of Position: This hourly position is eligible for overtime.

Type: Represented by Local 88, AFSCME AFL-CIO 

FLSA: Non-Exempt

Schedule: Monday – Friday, 40 hours per week

Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204

Telework (remote): Ad Hoc (limited availability); subject to the Multnomah County Telework Policy and based on the Department’s business needs.

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

• Health insurance (medical, dental, vision).
• Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
• Generous paid leave (vacation, sick, parental, bereavement, military etc.)
• Life insurance, short-term and long-term disability insurance
• Optional deferred compensation and flexible spending accounts
• Access to a free annual Trimet bus pass
• Access to wellness resources

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.  This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions. 

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

https://www.youtube.com/watch?v=gCepbd_QBNU