Social Services Career Trainee (Option Spanish Speaking)

Job Requisition ID:  37983

Agency:  Department of Human Services 

Closing Date/Time: 06/05/2024 

Salary:   Anticipated Salary (Eff 7/1/24) $4,412-$5,991/month ($52,944-$71,892/year) + Bilingual pay  

Work Hours:  Mon - Fri, 8:30 am - 5:00 pm  

Work Location: 6200 N Hiawatha Ave Chicago, IL 60646-4309  

Division of Family and Community Services

Region 1 North

Case Management 

Special Units/Cook County

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on-the-job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the Special Units Office. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and wellbeing of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases.
2. Informs clients of the changes in the State’s Welfare Programs, work incentive programs, and child support services and encourages client participation in these programs.
3. Receives training in managing earned income cases and in determining continued eligibility for TANF.
4. Translates functions/procedures into Spanish for individuals who cannot speak or read English, with the general public, advocacy groups, customers, and community organizations.
5. Evaluates requests and identifies special needs of clients for referral to appropriate services.
6. Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP, and medical eligibility.
7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in social science or a related field of the social sciences.
2. Requires the ability to speak, read, and write Spanish at a colloquial skill level.

About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

   * Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Please click the link to apply: https://illinois.jobs2web.com/job-invite/37983/