Access Team Lead

Cummins Behavioral Health Systems, Inc. is seeking candidates for a career position as Access Team Lead at our Marion County office based in Indianapolis, Indiana.

Job Summary:

The Access Team Lead performs essential functions of Access department, ensuring day-to-day operations are completed in an efficient and effective manner.  Specific job functions include:

1. Provides ongoing training and technical assistance designed to promote team-based quality improvement approaches to the day-to-day operations of the centralized access department.
2. Ensures that the access department complies with internal and external compliance criteria, including the corporate compliance plan.
3. Answer incoming calls for CA call center (new consumer, reschedule/cancellation, med-line, etc.).
4. Completion of the "request for services/preadmission screening" documentation.
5. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments for calls received in CA for clinicians and psychiatrists.
6. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and on-going authorization
7. Checking Medicaid eligibility verification for scheduled appointments and making necessary payor changes in electronic health record (EHR), notifying outpatient office of changes, coordinate prior authorization process, and notify authorization department of payor changes.
8. Ensures reminder call reports and Outreach calls are completed daily. 
9. Distributing incoming faxes to dept/person, scan to electronic health record (EHR) and message appropriate staff.
10. Demonstrates the ability to assess his/her own emotional responses to callers, co-workers and situations in which the worker's values are challenged.

 Education and/or Experience:

• Minimum of two (2) years of work experience in medical or behavioral health office.
• Previous experience with Microsoft Word and Excel;
• High School graduate or equivalent preferred.

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Benefits include:

• Competitive salary
• Excellent work life balance (paid time off and holidays)
• Professional and Leadership Training and advancement
• Diverse career tracts
• Comprehensive insurance and benefit package

Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

 To learn more about the many rewards of a career with Cummins, apply today!  

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cumminsbhs.hirecentric.com/jobs/231665-47726.html

https://cumminsbhs.hirecentric.com/jobs/231665-47726.html