Recreation Supervisor - Sports & Fitness

Position Summary

Compensation: The annual salary range for this position is $60,649.73-$67,633.64, which represents the hiring range for new employees based on factors such as education, experience, certifications, and licenses. The full salary range extends up to $86,379.92 providing opportunities for salary growth as employees gain experience, develop skills, and demonstrate strong performance over time.

Position Summary: Supervises and oversees high quality fitness, sports, and camp programming and operation of fitness and gymnasium areas at Thrive. This is accomplished by developing, planning, promoting, implementing, and supervising all aspects of fitness, sports, and camp programs. This also includes interacting with members, volunteers, City officials, employees and the general public and supervising assigned recreation staff. Other duties will include performing administrative and technical tasks, developing long-range program goals, managing revenues and expenditures, and providing support to the Thrive Assistant Manager and Programs Manager.

Essential Functions

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Embodies The Lewisville Way and regularly references The Lewisville Way while leading staff and handling member concerns.
• Develops, plans, promotes, implements and supervises fitness, sports, and camp programming including, but not limited to group fitness, personal training, summer camp, holiday camp, sports programs, other related programs and events.
• Evaluates participant feedback of all programs, makes recommendations for improvements, and ensures quality standards are met.
• Monitors and identifies related programming trends and community needs.
• Identifies, targets, attracts, recruits and hires high quality contract instructors and personal trainers to conduct programs that meet the needs of the community.
• Ensure all contract instructors maintain current background checks and processes payments in a timely manner.
• Completes monthly program enrollment and revenue reports for Thrive. 
• Prepare program content for the LEAF brochure and any additional content requested for both internal and external use.
• Performs routine inspections, develops and implements preventative maintenance and replacement plans for all fitness and gymnasium equipment.
• Submits work orders through designated software system and oversees the completion of needed repairs.
• Assists with the development and implementation of Thrive’s budget to meet established cost recovery standards for fitness programming.
• Ensuring expenditures are in accordance with City-established financial principles and adherence to effective internal controls.
• Manages all fitness, sports, and camp programming and marketing practices, policies and systems that are necessary for achieving Thrive’s strategic and business plan goals.
• Regularly reviews content available online related to Thrive’s programming to ensure information stays relevant. Sites include, but are not limited to: Customer registration portal, City website, Facebook, and other social media.
• Assists with the development of and administers standards of operation, policies and procedures.
• Serves as Manager on Duty on a rotating schedule as needed.
• Works various shifts, including evenings and weekends.

Position Qualifications

Education: Bachelor’s Degree. Major course work in recreation, health, fitness, sports management, or a related field preferred

Experience: Three (3) years related experience including supervisory experience. A Certified Park and Recreation Professional is preferred. 

Licenses and Certifications: CPR/AED for Professional Rescuers and First Aid certification must be obtained within six months of hire date.

Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. 

Conditions of Employment: Must submit to and pass a pre-employment drug test. Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Creative program planning and the use of resources and contacts; broad knowledge of such fields as recreation administration, basic accounting, program marketing, customer service delivery, program budgeting etc; operations, services and activities of community fitness programs.

Skilled In: Utilizing a variety of advisory data and information, such as CPR and first aid guides, work schedules, reservation software, employee training manual and City policies and procedures manuals; communicating clearly and concisely with facility staff, members, vendors and volunteers; identifying recreational needs in the community and evaluate programs; communicating clearly and concisely with facility staff, members, vendors and volunteers; being a detail and results oriented, highly motivated, analytical thinker and able to work independently; responding quickly to problems or accidents; following instructions, safety practices and standard operating procedures in performing assigned tasks; strong customer service focus and respond professionally to request and inquiries from guests, members and staff; using a personal computer including Microsoft Office Suite, e-mail, internet, and Google products; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type.

Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.

This job description is not an employment agreement or contract.  The City of Lewisville has the exclusive right to alter this job description at any time without notice.

Work Hours

Our facility is open to the public seven days a week, with operating hours ranging from early mornings to evenings. While our general hours are:

Monday–Thursday: 5:00 AM – 9:00 PM

Friday: 5:00 AM – 8:00 PM

Saturday: 8:00 AM – 7:00 PM

Sunday: 9:00 AM – 5:00 PM

Team members typically work standard 8-hour shifts, which may vary depending on the needs of the facility. Some roles include rotating Manager on Duty (MOD) shifts, which could fall on any day of the week. Flexibility is key, and schedules are created with fairness and advance notice in mind.