ITS Intern - Digital Records Project (Temporary)
- City of Lewisville
- Jan 16, 2026
Job Description
Position Summary
*****This is a temporary, part-time position supporting a digital records project with no currently defined end date*****
Performs general administration and technical duties required to support activities and operations of the Information Technology Services department.
Essential Functions
- Performs service desk functions, answers telephone, records, documents and troubleshoots customer issues.
- Performs duties associated with setup, configuration and installation of system software products and peripheral equipment.
- Programs and troubleshoots personal computer software and hardware. Identifies, logs and resolves problems related to supported applications.
- Assists in analyzing, evaluating and recommending techniques for implementation of new software applications and computer equipment.
- Performs updates and maintenance of technology used by the City of Lewisville.
- Performs all other related duties as assigned.
Position Qualifications
Education
- High School Diploma or GED required.
- Must be currently enrolled in a college or university pursuing a degree in information technology or a related field.
Experience
- 6 months related experience preferred.
REQUIRED SKILLS & ABILITIES
Knowledge of:
- Knowledge of personal computer hardware and software.
- Knowledge of Microsoft Windows Operating System.
- Knowledge of general networking preferred.
Ability to:
- Ability to deal effectively with the public, City employees and communicate clearly and tactfully with both customers and co-workers.
- Ability to accept responsibility and account for his/her actions.
- Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
- Ability to be punctual and attend work regularly.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Ability to perform work accurately and thoroughly.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to attend work regularly and learn new technical skills quickly and efficiently.
- Ability to lift, carry, push and pull 50 pounds.
- Ability to stand, walk and sit two hours per day.
Skills:
- Skill in use of personal computer including productivity applications, e-mail and PC connectivity preferred.
- Skill in PC hardware maintenance and troubleshooting preferred.
Other Requirements:
- Must submit to a criminal background and pre-employment drug test.
- Valid Class C Driver's License with a good driving record as defined by City policy
- An applicant who does not possess a Texas Driver's License or proper class, will be allowed ten (10) working days after a job offer is made to obtain proper licensing.
Work Hours
Part-Time during normal working hours (Monday-Thursday 7:30am-5:30pm, Friday 7:30am-11:30am).
Salary
About Us:
The City of Lewisville offers high-quality municipal services to its residents and business community. City workers are divided into several departments, each with a different area of focus but all working together toward the common goal of providing exemplary service every day. Lewisville was incorporated as a city in 1925 and has since grown to employ more than 1,000 employees. The Mission of the City of Lewisville is to enhance the quality of life for our community and provide effective municipal service.
The Lewisville Way:
Our employees share a common belief in the “Lewisville Way” - a set of values that includes Valuing People, Service Every Day, and Building Our Future.
- Value People - We are stronger together because our relationships and diversity create the foundation for community and success.
- Serve Every Day - We take pride in serving our community through teamwork, communication and integrity.
- Build Our Future - We create positive change, embrace innovation, and develop our people to grow and thrive.
Lewisville, Texas:
Lewisville is a thriving lakeside community located 26 miles northwest of downtown Dallas along the Stemmons Freeway (Interstate 35E). Situated in southeast Denton County, one of the fastest-growing areas in the nation, Lewisville is home to more than 140,880 residents and covers approximately 47 square miles. With quick access to Dallas/Fort Worth International Airport just 10 minutes south via State Highway 121, Lewisville is positioned for both convenience and connectivity.
Lewisville stands out for its down to earth spirit, blending small town charm with big city amenities. The city takes pride in being a hardworking, working-class community that shows up, digs in, and delivers! Lewisville is a place where authenticity and approachability shines brightly...a place where people value connection over pretense and where service is delivered with integrity and purpose. Thanks to its prime location, Lewisville has become a thriving economic hub with superior infrastructure, a low tax environment, and a talented workforce. A strong and diversified economy anchors the city, with a healthy mix of Fortune 500 companies and innovative startups. Major employers such as Sysco Foods, Mary Kay, Kellogg’s, Active Organics, Ericsson, and FedEx contribute to a business-friendly environment that is both resilient and rewarding.
Lewisville is rich in natural amenities that enhance quality of life and attract outdoor enthusiasts. Lewisville Lake, spanning 29,000 acres with 233 miles of shoreline, is known as the “Urban Bass Fishing Capital of Texas” and offers premier opportunities for fishing, boating, and water sports. Surrounding the lake are over 9,000 acres of protected natural space. The Elm Fork of the Trinity River runs through the city, offering kayaking and scenic exploration. Additional outdoor recreation can be found in Lewisville’s extensive parks, trails, and greenbelts, including the Lewisville Lake Environmental Learning Area (LLELA), which features hiking, biking, camping, and nature education.