Human Resources Technician - Recruitment & Risk Management

Position Summary

Under general supervision, provides technical and administrative support related to a variety of Human Resources services in assigned functional areas of Human Resources with a primary focus of administrative support in recruitment and risk management. This position assists in the recruitment, selection, and onboarding of city employees; risk management processes supporting injured employees, damaged equipment, and ensuring safe workplace practices; and performs other related work as required.   

Essential Functions

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provide excellent customer service in support of our customers and our HR team members.
• Serve as a member of the City Hall front desk team, filling in at the front desk and supporting other team members as needed. 
• Processes applicant/new employees utilizing applicant tracking system in Neogov Onboard, E-verify software, and background screening program.
• Assist with the full-cycle recruitment process, including job postings, application screening, interview scheduling, and candidate communications.
• Coordinate pre-employment processes such as background checks, education verification, and pre-employment testing.
• Assist in the recruitment process by creating advertising brochures and social media posts.
• Assist with police and fire recruitment and promotional processes.
• Attend and support career fairs, outreach initiatives, and other events that align with city recruiting strategies.
• Review accident and injury reports, and submit all city vehicle and workers’ compensation claims.
• Review, process, and track employee light-duty requests.
• Process annual employee driver’s license checks.
• Maintain employee commercial driver’s license list.
• Coordinate police medical physicals in advance of their annual physical agility exam (rowing). 
• Administer Center for Medicaid Recovery requests.
• Works collaboratively with the HR team. Cross train and serve as back-up for other function areas as assigned.
• Performs office administration duties as requested including typing, filing, etc. 
• Maintains records using document imaging.
• Performs all other duties as assigned.

Position Qualifications

Education: High School Diploma or GED required.

Experience: Three (3) years of experience of general business with one year of experience in human resources.

Preferences: Bilingual in English and Spanish.

Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements. 

Licenses and Certifications: None.

Conditions of Employment: Must submit to and pass a criminal background and pre-employment drug test. Must possess and maintain a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Knowledge of: Basic knowledge of recruitment and onboarding practices, workers’ compensation and risk management processes, and HR principles; Strong attention to detail and data accuracy; Proficiency in Microsoft Excel and HRIS systems (e.g., Tyler New World, Workday, etc.); Principles and practices of assigned human resources area; Federal, State, and City rules, regulations, guidelines, policies, and procedures related to assigned human resources area; and customer service and public relations practices and methods.

Skilled In: Handling sensitive and confidential information with discretion; Strong analytical, organizational, and communication skills; Working independently and collaboratively in a team environment; Prioritizing tasks and manage multiple projects with tight deadlines; Identifying and resolving problems in a timely manner; database management and record keeping; working under pressure; dealing with stressful situations; handling confidential information in a responsible manner; coordinating, prioritizing, and maintaining workflow; promoting teamwork and a positive work environment; understanding and following written and oral instructions; handling inquiries in assigned human resources areas; giving and receiving information to other City departments; exhibiting a high level of confidentiality; accepting responsibility for his/her actions; utilizing in-house resources to meet departmental needs; conducting research and applying results to programs and procedures; analyzing data; using spreadsheets and personal computer including Microsoft Office, Google docs, e-mail, and the internet; communicating effectively, clearly, and concisely both orally and in writing; planning, organizing, and coordinating activities to accomplish work assignments; resolving employee and customer complaints and concerns; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; being punctual and attending work regularly; and working effectively with people regardless of their age, race, ethnicity, religion, color, sex, sexual orientation, gender identity, national origin, genetics, veteran’s status, or job type.  

Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. 

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. 

The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.

This job description is not an employment agreement or contract.  The City of Lewisville has the exclusive right to alter this job description at any time without notice.

Work Hours

Monday-Thursday 7:30am-5:30pm, Friday 7:30am-11:30am. This role is on-site for the first three (3) months. Hybrid work may be considered after successful evaluation and approval.