APPLICATIONS SUBMITTED ON THIS PLATFORM WILL NOT BE ACCEPTED. YOU MUST APPLY ON CLARK COUNTY'S WEBSITE TO BE CONSIDERED FOR THE POSITION.

For Complete Job Announcement, Application Requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:

https://www.clark.wa.gov/human-resources/explore-careers-clark-county

Job Summary

Clark County Community Development – Administration team is looking for people who can grow, think, and inspire. We seek individuals who are doers, who bring skill, passion, and commitment to public service. This position is a customer-focused, customer-facing position that provides advanced level customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures.

This position is represented by Local 307.

Qualifications

Education and Experience:

Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.  May be required to possess or obtain a valid motor vehicle operator’s license.

Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.

Specialized experience in the area of assignment is highly desirable.  However, this expertise is not required at entry into the classification.

In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.

Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.

Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.

Selection Process:

Resume and other documents must be attached together in the 'Resume Upload' section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

Application Review (Pass/ Fail) - An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement.  Top candidate(s) will continue in the process.

Employment references will be conducted for the final candidates and may include verification of education.

It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

First review of candidates will be June 4, 2026. This recruitment may close at any time on or after June 4, 2026.

Examples of Duties

Example of Job Duties

• Operates multiline phone; answers general customer inquiries via email, phone and face-to-face; supports customer facing functions and internal processes.

• Organizes and maintains subject matter files and records and retrieves information, files, documents, and records as needed, produces complex reports from data
• Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
• Provides back-up coverage and assistance to other administrative and/or office staff; cashiering duties as needed
• Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source
• Uses various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.

Work Environment and Physical Demands

Work is performed primarily in an office setting.  Some walking, bending and carrying light items is required.  In some positions the incumbent may be spending a major part of the workday exchanging information over a counter.  Such duty may require prolonged periods of standing.

Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.

Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.

Operating a motor vehicle may also be required.

Salary Grade

Local 307.5

Salary Range

$23.77 - $30.90- per hour

Close Date

Open Until Filled

Recruiter

Brianna Bradley

Email:

Brianna.Bradley@clark.wa.gov

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.  Some types of employees in some positions and bargaining units might have different benefits and additional compensation.  More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

Retirement Information

All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice. 
 

For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.

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