Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : We are seeking a Shared Services Analyst to support our Human Resources team . The candidate will need to be available to work in the Charlotte, NC office, with the potential to work from at times. WHERE YOUR CAREER IS A FORCE GOOD: Partner with Talent Acquisition team members and leaders to assist in administrative needs required to fill job requisitions for recruitment efforts. This might include: Ensure background check information and screens are processed, completed, and reviewed for each candidate and follow-up with appropriate party on those results in working towards resolution. Correspond & follow up with candidates for information as needed. Research, resolve, and respond to customer/vendor inquiries and requests using various applications, job aids and scripts. Topics may be related to Compliance, Labor, Recruiting, Talent, Reporting, Leave of Absence, Benefits, Pay, Employee Relations, Compensation, Performance, Workday, Policy, Teamcare (Union), Employee Engagement, and Training. Perform pay related calculations relating to pay adjustments. Serve as liaison between HR and payroll. Provide administration and support of record keeping and reporting requirements for assigned area including payroll, FMLA, COBRA, workers compensation, retirement system and state disability insurance (where applicable). Maintain electronic files. Provide administrative support for the on-boarding of AmeriCorps new hires which includes employee and manager follow-up for all required documentation. Administer HR system processes including preparation of employee data for input, completion of forms/templates, preparation and compilation of reports, processing password resets and various updates directly into HR systems. Research, gather data and answer inquiries for employee payroll records, employment verifications, unemployment inquiries, Workman’s Compensation claims and work schedules for employees pre-HRIS. Maintain/use legacy data and systems. Analyze unit operating practices and recommend revisions to improve established procedures. Assist with department training needs, maintaining departmental knowledge articles and special projects, as necessary. Scope: Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in related discipline or equivalent years of experience. Experience: 1 year of related experience preferred or equivalent combination of education and related experience required. Shared Services experience (HR/Payroll) preferred. Experience with Labor Relations/Unions preferred. Workday and HRNow experience preferred. Skills & Abilities: Ability to handle extremely sensitive data with highest level of confidentiality. Ability to handle high level escalations from all levels of management. Strong written and verbal communication and interpersonal skills. Ability to work both in an office and virtual team environment, if needed. Ability to work on a team and independently. Possess multi-tasking and problem-solving skills with a great attention to detail. Strong technical skills with proficiency in MS Office Suite. MS Access or other data systems knowledge desired. Microsoft certification for MS Office Suite, including Access desirable. Knowledge of HR/Payroll laws, regulations, concepts, benefits and transaction processing highly desirable. FPC, CPP, PHR certification a plus. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : We are seeking a Shared Services Analyst to support our Human Resources team . The candidate will need to be available to work in the Charlotte, NC office, with the potential to work from at times. WHERE YOUR CAREER IS A FORCE GOOD: Partner with Talent Acquisition team members and leaders to assist in administrative needs required to fill job requisitions for recruitment efforts. This might include: Ensure background check information and screens are processed, completed, and reviewed for each candidate and follow-up with appropriate party on those results in working towards resolution. Correspond & follow up with candidates for information as needed. Research, resolve, and respond to customer/vendor inquiries and requests using various applications, job aids and scripts. Topics may be related to Compliance, Labor, Recruiting, Talent, Reporting, Leave of Absence, Benefits, Pay, Employee Relations, Compensation, Performance, Workday, Policy, Teamcare (Union), Employee Engagement, and Training. Perform pay related calculations relating to pay adjustments. Serve as liaison between HR and payroll. Provide administration and support of record keeping and reporting requirements for assigned area including payroll, FMLA, COBRA, workers compensation, retirement system and state disability insurance (where applicable). Maintain electronic files. Provide administrative support for the on-boarding of AmeriCorps new hires which includes employee and manager follow-up for all required documentation. Administer HR system processes including preparation of employee data for input, completion of forms/templates, preparation and compilation of reports, processing password resets and various updates directly into HR systems. Research, gather data and answer inquiries for employee payroll records, employment verifications, unemployment inquiries, Workman’s Compensation claims and work schedules for employees pre-HRIS. Maintain/use legacy data and systems. Analyze unit operating practices and recommend revisions to improve established procedures. Assist with department training needs, maintaining departmental knowledge articles and special projects, as necessary. Scope: Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in related discipline or equivalent years of experience. Experience: 1 year of related experience preferred or equivalent combination of education and related experience required. Shared Services experience (HR/Payroll) preferred. Experience with Labor Relations/Unions preferred. Workday and HRNow experience preferred. Skills & Abilities: Ability to handle extremely sensitive data with highest level of confidentiality. Ability to handle high level escalations from all levels of management. Strong written and verbal communication and interpersonal skills. Ability to work both in an office and virtual team environment, if needed. Ability to work on a team and independently. Possess multi-tasking and problem-solving skills with a great attention to detail. Strong technical skills with proficiency in MS Office Suite. MS Access or other data systems knowledge desired. Microsoft certification for MS Office Suite, including Access desirable. Knowledge of HR/Payroll laws, regulations, concepts, benefits and transaction processing highly desirable. FPC, CPP, PHR certification a plus. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Temporary hire supportingDR#462-24. Position is Work from Home. Responsibilities: 1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. ---------------------- Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Temporary hire supportingDR#462-24. Position is Work from Home. Responsibilities: 1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. ---------------------- Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Training Services First Aid and CPR Instructor, PT with Benefits, In the Cleveland Ohio, area. This is a Part-Time, position working a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: Monday, Wednesday, Thursday, and Saturday Pay Information: The salary for this position is $18.35 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy, ability to work with diverse communities, Bi-Lingual English/Spanish a plus BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Training Services First Aid and CPR Instructor, PT with Benefits, In the Cleveland Ohio, area. This is a Part-Time, position working a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: Monday, Wednesday, Thursday, and Saturday Pay Information: The salary for this position is $18.35 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy, ability to work with diverse communities, Bi-Lingual English/Spanish a plus BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : Come work for the HR Information Systems Team– Work from Home Position, can work anywhere in USA. If you are a Consultant with relevant Workday Experience this position could be perfect for you! Solid understanding of workday business processes and configuration required. Back-end experience with workday modules such as Recruiting, HCM, Talent, and absence strongly preferred. Enjoy no commute time, while providing HR support to one of the largest, most dynamic not-for-profit organizations. The work location for this exciting opportunity is virtual. The selected candidate will work remotely (100% from home) to primarily work in Workday modules including Human Capital Management (HCM), Advanced Compensation, Talent, Performance and Absence and provide support to HR and other entities in the American Red Cross. WHERE YOUR CAREER IS A FORCE GOOD : The Workday Consultant will develop, implement, and maintain specially designed human resources information systems and related policies and procedures designed to obtain, record, and process employee information. The Senor Analyst will provide support, development and/or leadership guidance to all volunteers. Responsibilities: Develop, implement, and maintain business processes and other configuration within the Workday modules including HCM, Advanced Compensation, Talent, Performance, Absence , and its related policies and procedures. Provide support, development and/or guidance to HR and other entities within the organization. Support organizational initiatives and cross-functional projects Collaborate with internal and external groups to configure and optimize our Workday build to meet client needs Perform ongoing reconciliations and audits of HR data to ensure data integrity Create/modify functional and technical systems documentation Assist in maintaining API and ISU accounts Coordinates / develops Workday configuration in accordance with HR policy and identifies/recommends release features to enhance the Workday ecosystem. Responsible for developing/implementing Workday HCM module configuration using system development lifecycle processes and best practices. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Solid understanding of workday business processes and configuration required. Back-end experience with workday modules such as Recruiting, HCM, Talent, and absence strongly preferred. Skills & Abilities: Ability to work on a team. Attention to details and strong organizational skills. Flexibility to adapt to changing priorities & requirements. Ability to lead cross-functional projects and interact with team members at all levels along with the ability to work independently, with strong customer service focus to interact with various business units within the organization. Possess an understanding / experience with HR business processes. Excellent written and verbal communications skills and strong Microsoft suite skills * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The salary range for this position is $ 73,000 - $89,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : Come work for the HR Information Systems Team– Work from Home Position, can work anywhere in USA. If you are a Consultant with relevant Workday Experience this position could be perfect for you! Solid understanding of workday business processes and configuration required. Back-end experience with workday modules such as Recruiting, HCM, Talent, and absence strongly preferred. Enjoy no commute time, while providing HR support to one of the largest, most dynamic not-for-profit organizations. The work location for this exciting opportunity is virtual. The selected candidate will work remotely (100% from home) to primarily work in Workday modules including Human Capital Management (HCM), Advanced Compensation, Talent, Performance and Absence and provide support to HR and other entities in the American Red Cross. WHERE YOUR CAREER IS A FORCE GOOD : The Workday Consultant will develop, implement, and maintain specially designed human resources information systems and related policies and procedures designed to obtain, record, and process employee information. The Senor Analyst will provide support, development and/or leadership guidance to all volunteers. Responsibilities: Develop, implement, and maintain business processes and other configuration within the Workday modules including HCM, Advanced Compensation, Talent, Performance, Absence , and its related policies and procedures. Provide support, development and/or guidance to HR and other entities within the organization. Support organizational initiatives and cross-functional projects Collaborate with internal and external groups to configure and optimize our Workday build to meet client needs Perform ongoing reconciliations and audits of HR data to ensure data integrity Create/modify functional and technical systems documentation Assist in maintaining API and ISU accounts Coordinates / develops Workday configuration in accordance with HR policy and identifies/recommends release features to enhance the Workday ecosystem. Responsible for developing/implementing Workday HCM module configuration using system development lifecycle processes and best practices. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Solid understanding of workday business processes and configuration required. Back-end experience with workday modules such as Recruiting, HCM, Talent, and absence strongly preferred. Skills & Abilities: Ability to work on a team. Attention to details and strong organizational skills. Flexibility to adapt to changing priorities & requirements. Ability to lead cross-functional projects and interact with team members at all levels along with the ability to work independently, with strong customer service focus to interact with various business units within the organization. Possess an understanding / experience with HR business processes. Excellent written and verbal communications skills and strong Microsoft suite skills * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The salary range for this position is $ 73,000 - $89,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for an Area Booking Manager! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications or related field required. Minimum 3 years of related experience or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Travel: Some travel may be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for an Area Booking Manager! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications or related field required. Minimum 3 years of related experience or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Travel: Some travel may be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW As Lead Data Engineer for the American Red Cross, you will be part of a Data Management team that is modernizing and transforming our data and reporting capabilities across multiple verticals including Biomedical Services by implementing a new modernized data architecture. Lead Data Engineer will design and develop highly scalable and extensible data pipelines which enable collection, storage, distribution, modeling, and analysis of large data sets from numerous channels. This position requires an innovative software engineer who is passionate about data & data quality. The ideal candidate will possess strong data management and API integration experience and the ability to develop scalable data pipelines that make data management and analytics/reporting faster, more insightful, and more efficient. WHERE YOUR CAREER IS A FORCE GOOD Develop, test, document and maintain scalable data pipelines. • Build out new data integrations including APIs to support continuing increases in data volume and complexity. • Establish and follow data governance processes and guidelines to ensure data availability, usability, consistency, integrity, and security. • Build and implement scalable solutions that align to our data governance standards and architectural road map for data integrations, data storage, reporting, and analytic solutions. • Collaborate with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization. • Design and develop data integrations and a data quality framework. Write unit/integration/functional tests and document work. • Design, implement, and automate deployment of our distributed system for collecting and processing streaming events from multiple sources • Perform data analysis required to troubleshoot data-related issues and assist in the resolution of data issues. • Serve as tech lead when needed. The salary range for this position is $110,000 $140,000 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The candidate will primarily work virtually from a home-office with occasional in-person meetings as necessary. Preference for candidate to be in the Mid-Atlantic states (NC, SC, VA) &/or to work an east coast schedule. WHAT YOU NEED TO SUCCEED Education: 4-year college degree or equivalent combination of education and experience. Prefer academic backgrounds in in Computer Science, Mathematics, Statistics, or related technical field. • 10 years of relevant work experience in analytics, data engineering, business intelligence or related field. • Experience with or knowledge of Agile software development methodologies. • Proficient with coding in Python (preferably) or other object-oriented programming language. • Experience developing integrations across multiple systems and APIs. • Experience with DevOps based implementations. • Experience using SQL queries as well as writing and optimizing SQL queries in a business environment with large-scale, complex datasets. • Experience creating ETL and/or ELT jobs. • Excellent problem solving and troubleshooting skills. • Process oriented with great documentation skills. • Experience developing in a Linux environment. • Experience with AWS technologies (e.g. Redshift, RDS, S3, EMR, EC2, Kinesis) is a plus. • Experience with data warehouse technologies is a plus. • Experience designing data schemas and operating SQL/NoSQL database systems is a plus. • Experience with Big Data tools like Spark, Hadoop, Kafka, etc. is a plus. Q ualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE High level of confort with ambiguity Inquisitive, keen intellect Strong Knowledge seeker. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ------------------------- Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW As Lead Data Engineer for the American Red Cross, you will be part of a Data Management team that is modernizing and transforming our data and reporting capabilities across multiple verticals including Biomedical Services by implementing a new modernized data architecture. Lead Data Engineer will design and develop highly scalable and extensible data pipelines which enable collection, storage, distribution, modeling, and analysis of large data sets from numerous channels. This position requires an innovative software engineer who is passionate about data & data quality. The ideal candidate will possess strong data management and API integration experience and the ability to develop scalable data pipelines that make data management and analytics/reporting faster, more insightful, and more efficient. WHERE YOUR CAREER IS A FORCE GOOD Develop, test, document and maintain scalable data pipelines. • Build out new data integrations including APIs to support continuing increases in data volume and complexity. • Establish and follow data governance processes and guidelines to ensure data availability, usability, consistency, integrity, and security. • Build and implement scalable solutions that align to our data governance standards and architectural road map for data integrations, data storage, reporting, and analytic solutions. • Collaborate with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization. • Design and develop data integrations and a data quality framework. Write unit/integration/functional tests and document work. • Design, implement, and automate deployment of our distributed system for collecting and processing streaming events from multiple sources • Perform data analysis required to troubleshoot data-related issues and assist in the resolution of data issues. • Serve as tech lead when needed. The salary range for this position is $110,000 $140,000 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The candidate will primarily work virtually from a home-office with occasional in-person meetings as necessary. Preference for candidate to be in the Mid-Atlantic states (NC, SC, VA) &/or to work an east coast schedule. WHAT YOU NEED TO SUCCEED Education: 4-year college degree or equivalent combination of education and experience. Prefer academic backgrounds in in Computer Science, Mathematics, Statistics, or related technical field. • 10 years of relevant work experience in analytics, data engineering, business intelligence or related field. • Experience with or knowledge of Agile software development methodologies. • Proficient with coding in Python (preferably) or other object-oriented programming language. • Experience developing integrations across multiple systems and APIs. • Experience with DevOps based implementations. • Experience using SQL queries as well as writing and optimizing SQL queries in a business environment with large-scale, complex datasets. • Experience creating ETL and/or ELT jobs. • Excellent problem solving and troubleshooting skills. • Process oriented with great documentation skills. • Experience developing in a Linux environment. • Experience with AWS technologies (e.g. Redshift, RDS, S3, EMR, EC2, Kinesis) is a plus. • Experience with data warehouse technologies is a plus. • Experience designing data schemas and operating SQL/NoSQL database systems is a plus. • Experience with Big Data tools like Spark, Hadoop, Kafka, etc. is a plus. Q ualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE High level of confort with ambiguity Inquisitive, keen intellect Strong Knowledge seeker. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ------------------------- Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Candidate must reside in the WV region. This is a hybrid position 51% in office 49% out of office. Travel is required and so is a valid drivers license and a clean MVR. WHERE YOUR CAREER IS A FORCE GOOD Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED Bachelor's degree preferred. Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Candidate must reside in the WV region. This is a hybrid position 51% in office 49% out of office. Travel is required and so is a valid drivers license and a clean MVR. WHERE YOUR CAREER IS A FORCE GOOD Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED Bachelor's degree preferred. Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: In this role you will s erve as the primary technical expert for unit’s business application(s) and liaison with Information Technology and/or vendor(s) to ensure that technology designs meet the needs of end users within an assigned unit. Assigned to complex technologies. Develop requirements and specifications. Maintain data integrity, troubleshoot issues and document procedures. Apply specialized expertise to solve critical issues and execute projects of high complexity, scope, size and/or risk. Participate in industry/knowledge reference groups. Advance innovation by researching and implementing current and emerging technology solutions and trends. Serve as lead on projects, provide training and guidance to other staff. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: 1: Serve as expert on business unit technology best practices, techniques and methods. Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to large-scale initiatives. 2: Analyze business and user needs, emerging technologies and risks to make recommendations, develop documentation of requirements and translate requirements into proper system specifications. Ensure systems are optimized to support business objectives and processes. Lead and participate in efforts related to implementations, releases and systems modifications. 3: Serve as the primary technical expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and/or vendor(s). Provide escalated user support relating to the utilization of the business application(s). 4: Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements. 5: Execute business application-related processes and transactions as needed. Develop and execute test procedures and cases as needed. 6: Develop performance metrics to monitor and improve applications and processes. Develop project status reports for senior management review. 7: Provide training and guidance to other staff. Lead and contribute expertise to projects. Scope: Individual contributor and acknowledged technical expert both within the organization as well as within other organizations. Participate in industry/knowledge reference groups. Master of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during period of major disaster. Travel: Travel may be required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: In this role you will s erve as the primary technical expert for unit’s business application(s) and liaison with Information Technology and/or vendor(s) to ensure that technology designs meet the needs of end users within an assigned unit. Assigned to complex technologies. Develop requirements and specifications. Maintain data integrity, troubleshoot issues and document procedures. Apply specialized expertise to solve critical issues and execute projects of high complexity, scope, size and/or risk. Participate in industry/knowledge reference groups. Advance innovation by researching and implementing current and emerging technology solutions and trends. Serve as lead on projects, provide training and guidance to other staff. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: 1: Serve as expert on business unit technology best practices, techniques and methods. Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to large-scale initiatives. 2: Analyze business and user needs, emerging technologies and risks to make recommendations, develop documentation of requirements and translate requirements into proper system specifications. Ensure systems are optimized to support business objectives and processes. Lead and participate in efforts related to implementations, releases and systems modifications. 3: Serve as the primary technical expert for specific business application(s) to the business unit, and liaison to the Information Technology Department and/or vendor(s). Provide escalated user support relating to the utilization of the business application(s). 4: Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements. 5: Execute business application-related processes and transactions as needed. Develop and execute test procedures and cases as needed. 6: Develop performance metrics to monitor and improve applications and processes. Develop project status reports for senior management review. 7: Provide training and guidance to other staff. Lead and contribute expertise to projects. Scope: Individual contributor and acknowledged technical expert both within the organization as well as within other organizations. Participate in industry/knowledge reference groups. Master of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during period of major disaster. Travel: Travel may be required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: The American Red Cross is seeking an Events Specialist who will be responsible for the success of Chapter fundraising events throughout Tennessee. You will plan, coordinate and implement events in collaboration with staff and volunteer leadership. Our events are designed to raise funds for and promote community awareness of Red Cross services. You will also develop and execute plans to identify , cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. This is a hybrid work position which includes a mix of virtual and in-office work. The position also requires travel for face-to-face meetings with vendors and committee meetings as needed. WHERE YOUR CAREER IS A FORCE GOOD: Event planning : Serves as the lead for the Tennessee region’s special event planning; Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics . Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events . Events Material Development : Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions . Research and donor development: Researches, identifies , cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events . Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Relationship development : Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to the Red Cross. Provides volunteer or staff work direction and administrative support. WHAT YOU NEED TO SUCCEED: High School or equivalent required with a m inimum 7 years of related experience and documented success in event planning or equivalent combination of education and related experience required . Skills & Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partner internally and externally with others to develop the organization. Must be open, friendly, and comfortable with diverse groups with the ability to network effectively and establish long-term relationships with the community. Ability to resolve conflict and promote cooperation, commitment, momentum, and pride. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff, and committees in a wide range of activities while under pressure and/or deadlines. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. May need to travel and participate in meetings and conferences . A current valid driver's license and good driving record is required . WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in project management, vendor management and fundraising budgeting. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: The American Red Cross is seeking an Events Specialist who will be responsible for the success of Chapter fundraising events throughout Tennessee. You will plan, coordinate and implement events in collaboration with staff and volunteer leadership. Our events are designed to raise funds for and promote community awareness of Red Cross services. You will also develop and execute plans to identify , cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. This is a hybrid work position which includes a mix of virtual and in-office work. The position also requires travel for face-to-face meetings with vendors and committee meetings as needed. WHERE YOUR CAREER IS A FORCE GOOD: Event planning : Serves as the lead for the Tennessee region’s special event planning; Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics . Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events . Events Material Development : Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions . Research and donor development: Researches, identifies , cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events . Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Relationship development : Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to the Red Cross. Provides volunteer or staff work direction and administrative support. WHAT YOU NEED TO SUCCEED: High School or equivalent required with a m inimum 7 years of related experience and documented success in event planning or equivalent combination of education and related experience required . Skills & Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partner internally and externally with others to develop the organization. Must be open, friendly, and comfortable with diverse groups with the ability to network effectively and establish long-term relationships with the community. Ability to resolve conflict and promote cooperation, commitment, momentum, and pride. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff, and committees in a wide range of activities while under pressure and/or deadlines. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. May need to travel and participate in meetings and conferences . A current valid driver's license and good driving record is required . WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in project management, vendor management and fundraising budgeting. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Company Overview: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. Preference to work East coast hours. Position Summary: We at ARC are searching for a self-motivated Salesforce Release Manager and Admin to support the Business Application for our Biomedical Services Group. You will be responsible for developing declarative components in Sales Cloud, leading full lifecycle Salesforce implementations, Migrations, and support on various projects. You will have experience in using Source control systems (e.g., GitHub), release branching strategies, CI CD pipelines for release management and deployment across environments. If you are ready to join a dynamic and forward-thinking organization, then we want to hear from you. Come innovate with us. Responsibilities: Manage and execute the end-to-end release management process for Salesforce projects, ensuring smooth and efficient deployments that meet business requirements and objectives. Set up and improve DevOps processes: CI/CD pipelines. Migrate changes and perform deployments from non-production to production environment using change sets, DevOps tool for Salesforce (Flosum, Gearset, Capado etc.) Co-ordinate resolution of merge conflicts, deployment errors and meet code coverage criteria. Apply problem-solving skills to troubleshoot issues, resolve conflicts, and proactively address challenges that may arise during the development and deployment process. Manage the support of Salesforce release processes and environments including sandboxes Manage proper tracking of released components within version control systems. Provide support in planning activities related to deployment processes. Running data deployments ( sandbox seeding ) to test features. Adhere to development lifecycle and release processes, to ensure all risk, security and development requirements are met. Create and manage access to data in the system with effective management of both object and record level access. Manage access to components in the system leveraging profile, role hierarchy, custom permissions, permission set and other methods of managing user interaction with the system. Develop the layout of content for users by using page layouts and lightning records pages. Build and manage validation rules, flows and approval processes. Perform health checks and run optimizer report to assess tech debt issues. Support AppExchange product upgrades Work with Salesforce support to resolve cases. Support ARC’s data back up and monitoring solution for Biomed Salesforce Solutions. Collaborate within a larger team to effectively share knowledge throughout daily interactions. Showcase your interpersonal and written/verbal communication skills to engage with stakeholders at all levels, ensuring effective communication and understanding of project goals and status. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. Experience: Minimum 5+ years’ experience in Salesforce projects, including deployment and release management. Experience with deployment tools such as Gearset and Flosum preferred. Salesforce Administrator Certification required. Salesforce App Builder is a plus. Certification in a DevOps tool is a plus. Strong Proficiency with Sales Cloud as well as the Force.com Platform Experience with CI/CD Tools, GIT source control, VS code IDEs, branching and merging strategies/resolving conflicts. Experience with Jira, Agile and Scrum methodologies Strong professionalism, interpersonal skills, and written/verbal communication abilities. Proven problem-solving skills and ability to adapt in a fast-paced, collaborative environment. Education Requirements: • Education: Bachelor's degree or the equivalent of on-the-job experience required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Company Overview: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. Preference to work East coast hours. Position Summary: We at ARC are searching for a self-motivated Salesforce Release Manager and Admin to support the Business Application for our Biomedical Services Group. You will be responsible for developing declarative components in Sales Cloud, leading full lifecycle Salesforce implementations, Migrations, and support on various projects. You will have experience in using Source control systems (e.g., GitHub), release branching strategies, CI CD pipelines for release management and deployment across environments. If you are ready to join a dynamic and forward-thinking organization, then we want to hear from you. Come innovate with us. Responsibilities: Manage and execute the end-to-end release management process for Salesforce projects, ensuring smooth and efficient deployments that meet business requirements and objectives. Set up and improve DevOps processes: CI/CD pipelines. Migrate changes and perform deployments from non-production to production environment using change sets, DevOps tool for Salesforce (Flosum, Gearset, Capado etc.) Co-ordinate resolution of merge conflicts, deployment errors and meet code coverage criteria. Apply problem-solving skills to troubleshoot issues, resolve conflicts, and proactively address challenges that may arise during the development and deployment process. Manage the support of Salesforce release processes and environments including sandboxes Manage proper tracking of released components within version control systems. Provide support in planning activities related to deployment processes. Running data deployments ( sandbox seeding ) to test features. Adhere to development lifecycle and release processes, to ensure all risk, security and development requirements are met. Create and manage access to data in the system with effective management of both object and record level access. Manage access to components in the system leveraging profile, role hierarchy, custom permissions, permission set and other methods of managing user interaction with the system. Develop the layout of content for users by using page layouts and lightning records pages. Build and manage validation rules, flows and approval processes. Perform health checks and run optimizer report to assess tech debt issues. Support AppExchange product upgrades Work with Salesforce support to resolve cases. Support ARC’s data back up and monitoring solution for Biomed Salesforce Solutions. Collaborate within a larger team to effectively share knowledge throughout daily interactions. Showcase your interpersonal and written/verbal communication skills to engage with stakeholders at all levels, ensuring effective communication and understanding of project goals and status. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. Experience: Minimum 5+ years’ experience in Salesforce projects, including deployment and release management. Experience with deployment tools such as Gearset and Flosum preferred. Salesforce Administrator Certification required. Salesforce App Builder is a plus. Certification in a DevOps tool is a plus. Strong Proficiency with Sales Cloud as well as the Force.com Platform Experience with CI/CD Tools, GIT source control, VS code IDEs, branching and merging strategies/resolving conflicts. Experience with Jira, Agile and Scrum methodologies Strong professionalism, interpersonal skills, and written/verbal communication abilities. Proven problem-solving skills and ability to adapt in a fast-paced, collaborative environment. Education Requirements: • Education: Bachelor's degree or the equivalent of on-the-job experience required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are seeking a Principal Business Analyst to serve as a project coordinator. The Business Analyst is a relationship manager, and consultant to a set of business areas across the organization within our Innovation Lab. The analyst will work within our Experimentation and Emerging Technology team which is responsible for analyzing, prototyping, and documenting the application of technology and automation for solutions that can serve multiple lines of business in service to our mission. The ideal candidate will have the ability to understand business practices, document business requirements, ensure that information technology meets the requirement of end users, test and track work to completion, and ensure the solution provides the intended business value. WHERE YOUR CAREER IS A FORCE GOOD 1. Help maintain a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time. 2. Coordinate the daily task and status of work within the Experimentation and Emerging tech projects. 3. Produce documentation such as process maps, high level requirements and high level UX screens (low fidelity screens using products like Balsamic or PowerPoint). 4. Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions. 5. Evaluate new IT developments, applications and evolving business/systems requirements. 6. Prepare communications and make presentations on system enhancements and/or alternatives. 7. Work closely with clients to analyze the current and future direction of technology to meet business goals. 8. Educate clients about the software and project lifecycles and the business roles. 9. Facilitate problem resolution between IT and the business, as needed. 10. Represent, champion and balance client interests within IT. 11. Provide training and guidance to other staff. 12. Perform testing of the product at the site and remotely. 13. Log bugs and work with the developers for resolving the issues. 14. Drive user testing with field resources to check if the product works as desired from user point of view. 15. Frequent visits to the site to build relationships with the field teams and understand user pain points. Scope: Individual contributor with comprehensive technical knowledge in specific area. The salary range for this position is $100,000 -$140,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree in Computer Science, Information Systems or related field required. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Knowledge of techniques related to project/program management, business process redesign, technology awareness, requirements analysis and client relationship management. Ability to apply knowledge of systems life cycle, systems integration and data management principles. Business acumen with ability to align IT priorities with business objectives. Clear and effective writing and documenting skills. Ability to work on a team. Proficiency with business assessment/modeling tools. Travel: Travel may be required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE Curious self-starter, demostrated strong communication skills, comfortable in ambiguous environments, attention to detail in record keeping Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are seeking a Principal Business Analyst to serve as a project coordinator. The Business Analyst is a relationship manager, and consultant to a set of business areas across the organization within our Innovation Lab. The analyst will work within our Experimentation and Emerging Technology team which is responsible for analyzing, prototyping, and documenting the application of technology and automation for solutions that can serve multiple lines of business in service to our mission. The ideal candidate will have the ability to understand business practices, document business requirements, ensure that information technology meets the requirement of end users, test and track work to completion, and ensure the solution provides the intended business value. WHERE YOUR CAREER IS A FORCE GOOD 1. Help maintain a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time. 2. Coordinate the daily task and status of work within the Experimentation and Emerging tech projects. 3. Produce documentation such as process maps, high level requirements and high level UX screens (low fidelity screens using products like Balsamic or PowerPoint). 4. Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions. 5. Evaluate new IT developments, applications and evolving business/systems requirements. 6. Prepare communications and make presentations on system enhancements and/or alternatives. 7. Work closely with clients to analyze the current and future direction of technology to meet business goals. 8. Educate clients about the software and project lifecycles and the business roles. 9. Facilitate problem resolution between IT and the business, as needed. 10. Represent, champion and balance client interests within IT. 11. Provide training and guidance to other staff. 12. Perform testing of the product at the site and remotely. 13. Log bugs and work with the developers for resolving the issues. 14. Drive user testing with field resources to check if the product works as desired from user point of view. 15. Frequent visits to the site to build relationships with the field teams and understand user pain points. Scope: Individual contributor with comprehensive technical knowledge in specific area. The salary range for this position is $100,000 -$140,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree in Computer Science, Information Systems or related field required. Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Knowledge of techniques related to project/program management, business process redesign, technology awareness, requirements analysis and client relationship management. Ability to apply knowledge of systems life cycle, systems integration and data management principles. Business acumen with ability to align IT priorities with business objectives. Clear and effective writing and documenting skills. Ability to work on a team. Proficiency with business assessment/modeling tools. Travel: Travel may be required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE Curious self-starter, demostrated strong communication skills, comfortable in ambiguous environments, attention to detail in record keeping Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every February, June, and October. These positions are remote based with a time commitment of approximately 6 months including 4 months of being deployed overseas. Candidates may reside any location in the United States or US Territories to be considered for deployment. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. * Works 8 hours per month in support of both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$65,010. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is hiring SAF/IS Reserve employees to join our elite workforce of mobile employees to deploy to overseas locations in support of military personnel and DOD civilians. This overseas Reserve deployment occurs every February, June, and October. These positions are remote based with a time commitment of approximately 6 months including 4 months of being deployed overseas. Candidates may reside any location in the United States or US Territories to be considered for deployment. WHAT YOU NEED TO KNOW: SAF/IS Reservist assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. SAF/IS Mobile Reservist are an elite workforce required to deploy on 6-month rotations serving alongside military members in designated theaters of operations around the world. Reservist must be ready to deploy when called upon, and to do so are required to meet and maintain specific medical and readiness requirements. Requirements for Reserve employment includes the following: * Must be a U.S. citizenship able to obtain a secret security clearance and a no-fee U.S. passport. * Worldwide mobility is a condition of employment and an essential function of this position. * Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. * Must meet strict medical and physical requirements, including immunizations required by the U.S. military. * May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. * Works 8 hours per month in support of both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. WHERE YOUR CAREER IS A FORCE GOOD: * Emergency Communications: Provide emergency communications services between military personnel and their families. * Morale & Welfare: Develop, implement, and support morale and welfare programs on installations. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items, fun runs and other special events. * Relationship Management with Military Command Structure: Represent the American Red Cross and promote programs and services on the installation by ensuring effective working relationships with military command structure. * Volunteer Management: Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation, and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. * Deployment Readiness: Reservist are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: * Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. * Advanced leadership training and advanced casework training must be completed. * All trainings must be recertified annually to ensure continued readiness * Once activated for deployment, employees will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile and Reserve positions as needed. * Additional training with site specific scenarios with the current employee members at their deployment location is required. * Additional deployment medical requirements must be met. * Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. The salary range for this position is $47,900 -$65,010. Deployment and Readiness Incentives are available while deployed. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The annual salary will be pro-rated depending on the amount of time worked and will paid bi-weekly. Upon returning from your deployment, you will be placed in an inactive status and will no longer be receiving payment. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: At minimum, three years of related experience required. Management Experience: N/A A current, valid driver's license with good driving record is required. Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed both outdoors and indoors with some potential for exposure to safety and health hazards related to emergency services relief work. Conditions during deployment may be harsh, uncomfortable and stressful in conflict areas. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies *Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. *Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions *Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. * Servant Leader: Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Master's degree preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Master's degree preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Executive Director, Environmental Health & Safety, will provide expertise and leadership that will engage the organizational leaders in driving a significant and sustainable culture of environmental, health and safety (EHS) throughout the organization. A culture that keeps our employees and volunteers safe, protects the loss exposure of the organization, and is focused on compliance with applicable government regulations and internal standards and values. Lead the organization with a strategic forward-thinking mindset reinforcing EHS as a top priority of the organization, as well as holding a continuous improvement mindset in a cross-functional and highly collaborative environment. Performs all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Provides support, development and/or leadership guidance to all volunteers. Responsibilities: Responsibility for management of team including hiring, development, coaching, and mentoring staff to ensure a well qualified team. Providing oversight to the EHS function's field activities. Develop and facilitate executive EHS review processes that allow leadership to effectively identify, assess and mitigate EHS risk and monitor performance to meet the changing needs of the business. Assemble and lead the EHS Executive Steering Committee. Serves as corporate contact and interfaces with regulatory agencies including OSHA, EPA, DOT in order to maintain a strong collaborative environment. Advises the Executive Team in matters associated with EHS regulatory compliance, safety improvement initiatives, and incident investigation. Develops the strategy to collect, analyze and report out on EHS Metrics to determine effectiveness and expedite development of a proactive EHS culture within the organization. Represent the American Red Cross on the Senior Partnership Committee in collaboration with the Coalition Union Leadership. Serve as the Corporate Representative for environmental, health and safety during Coalition Union national negotiations. Owner of the EHS budget overseeing the preparation and management meeting organizational goals. Develop the EHS training program strategy, including targeted training, metrics, and effectiveness analysis. Qualifications Education: Bachelor’s Degree in Safety or related field Certifications/Licenses: CSP, CHCM, ARM preferred Experience: Minimum twelve years experience in Safety or related field including minimum ten years management experience required*. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $150,000 - $200,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Executive Director, Environmental Health & Safety, will provide expertise and leadership that will engage the organizational leaders in driving a significant and sustainable culture of environmental, health and safety (EHS) throughout the organization. A culture that keeps our employees and volunteers safe, protects the loss exposure of the organization, and is focused on compliance with applicable government regulations and internal standards and values. Lead the organization with a strategic forward-thinking mindset reinforcing EHS as a top priority of the organization, as well as holding a continuous improvement mindset in a cross-functional and highly collaborative environment. Performs all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Provides support, development and/or leadership guidance to all volunteers. Responsibilities: Responsibility for management of team including hiring, development, coaching, and mentoring staff to ensure a well qualified team. Providing oversight to the EHS function's field activities. Develop and facilitate executive EHS review processes that allow leadership to effectively identify, assess and mitigate EHS risk and monitor performance to meet the changing needs of the business. Assemble and lead the EHS Executive Steering Committee. Serves as corporate contact and interfaces with regulatory agencies including OSHA, EPA, DOT in order to maintain a strong collaborative environment. Advises the Executive Team in matters associated with EHS regulatory compliance, safety improvement initiatives, and incident investigation. Develops the strategy to collect, analyze and report out on EHS Metrics to determine effectiveness and expedite development of a proactive EHS culture within the organization. Represent the American Red Cross on the Senior Partnership Committee in collaboration with the Coalition Union Leadership. Serve as the Corporate Representative for environmental, health and safety during Coalition Union national negotiations. Owner of the EHS budget overseeing the preparation and management meeting organizational goals. Develop the EHS training program strategy, including targeted training, metrics, and effectiveness analysis. Qualifications Education: Bachelor’s Degree in Safety or related field Certifications/Licenses: CSP, CHCM, ARM preferred Experience: Minimum twelve years experience in Safety or related field including minimum ten years management experience required*. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $150,000 - $200,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : The American Red Cross is seeking an Events Specialist who will be responsible for the success of Chapter fundraising events throughout Illinois. You will plan, coordinate and implement events in collaboration with staff and volunteer leadership. Our events are designed to raise funds for and promote community awareness of Red Cross services. You will also develop and execute plans to identify, cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. This is a hybrid work position which includes a mix of virtual and in-office work weekly. The position also requires travel for face-to-face meetings with vendors and committee meetings as needed. Prefer a candidate who lives in the Peoria, Bloomington or the Quad Cities areas. WHERE YOUR CAREER IS A FORCE GOOD: Event planning: Serves as the lead for the region’s special event planning; Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events. Events Material Development: Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions. Research and donor development: Researches, identifies, cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events. Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Relationship development: Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to the Red Cross. Provides volunteer or staff work direction and administrative support. Pay Information: This is a full time, hourly position, eligible for full benefits. The position is budgeted at $19.50-19.75/hr. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 7 years of related experience and documented success in event planning or equivalent combination of education and related experience required. Skills & Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partner internally and externally with others to develop the organization. Must be open, friendly, and comfortable with diverse groups with the ability to network effectively and establish long-term relationships with the community. Ability to resolve conflict and promote cooperation, commitment, momentum, and pride. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff, and committees in a wide range of activities while under pressure and/or deadlines. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. May need to travel and participate in meetings and conferences (Peoria, Chicago, Quad Cities) A current valid driver's license and good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in project management, vendor management and fundraising budgeting. Prefer candidates who reside in Peoria, Bloomington or Quad cities area. Travel to these areas and Chicago will be needed at times during the year for events. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW : The American Red Cross is seeking an Events Specialist who will be responsible for the success of Chapter fundraising events throughout Illinois. You will plan, coordinate and implement events in collaboration with staff and volunteer leadership. Our events are designed to raise funds for and promote community awareness of Red Cross services. You will also develop and execute plans to identify, cultivate, solicit and recognize event underwriters/sponsors and other event participants and provision of staff support for relevant committees. This is a hybrid work position which includes a mix of virtual and in-office work weekly. The position also requires travel for face-to-face meetings with vendors and committee meetings as needed. Prefer a candidate who lives in the Peoria, Bloomington or the Quad Cities areas. WHERE YOUR CAREER IS A FORCE GOOD: Event planning: Serves as the lead for the region’s special event planning; Creates and collaborates with other development staff on special events project plans & participates in budget development. Monitors event outcomes including revenue and expenses and results in order to increase special event program growth. Manages implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. Provides leadership and guidance to assigned event chairs and committees. Directs the activities of and serves as the primary staff liaison to the volunteer committees for assigned chapter special events. Events Material Development: Collaborates with Communications and Marketing to develop materials related to events including media releases and photo sessions. Research and donor development: Researches, identifies, cultivates and solicits new and existing donors for monetary and/or in-kind gifts to support chapter special events. Recognizes potential for increased donor involvement and capitalizes on opportunities to grow existing relationships. Identifies event sponsors for potential enhanced or increased partnership opportunities with the chapter. Relationship development: Develops effective working relationships with donors, volunteers, government and foundation representatives to nurture their connections to the Red Cross. Provides volunteer or staff work direction and administrative support. Pay Information: This is a full time, hourly position, eligible for full benefits. The position is budgeted at $19.50-19.75/hr. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 7 years of related experience and documented success in event planning or equivalent combination of education and related experience required. Skills & Abilities: Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partner internally and externally with others to develop the organization. Must be open, friendly, and comfortable with diverse groups with the ability to network effectively and establish long-term relationships with the community. Ability to resolve conflict and promote cooperation, commitment, momentum, and pride. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff, and committees in a wide range of activities while under pressure and/or deadlines. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. May need to travel and participate in meetings and conferences (Peoria, Chicago, Quad Cities) A current valid driver's license and good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in project management, vendor management and fundraising budgeting. Prefer candidates who reside in Peoria, Bloomington or Quad cities area. Travel to these areas and Chicago will be needed at times during the year for events. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition *LI-POST IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to the schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to the schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to the schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to the schedule referenced above. High school diploma or equivalent required (GED). Minimum one year of telemarketing, customer service or call center experience is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is seeking a Marketing Specialist who will be responsible for direct marketing tactic development and execution to recruit donors to mobile blood drives and donation centers. This individual will work with management to identify, develop and implement effective and productive marketing strategies for specific internal segments across multiple channels (email, SMS, direct mail, telerecruitment, app). The ideal candidate will be a creative thinker and a strong content developer/writer with experience collaborating on graphic design. What You Will Do: Responsibilities: * Design, develop and implement marketing tactics to support red blood cell product collections. This includes a strong focus on B2C channel marketing, especially email marketing, direct mail, SMS, voice (call center) and app push notifications, utilizing an internal database of existing blood donors. * Collaborate with graphic designers, marketing operations, targeted marketing and other teams to execute tactics and programs from concept to delivery. * Manage segment strategies in balance with other marketing programs and initiatives. Must be able to work through multiple processes and handoffs to effectively execute tactics in a timely fashion. * Identify and implement effective and productive marketing strategies and tactics under Red Cross brand standards and biomedical messaging guidelines. * Review and optimize audience segments, identify areas of opportunity for targeted messaging and report on campaign results. * Use best practices, creativity, data analysis and knowledge of internal and external business issues to solve complex problems. WHAT YOU NEED TO SUCCEED: Qualifications Education: Bachelor’s degree in Marketing, Communication, Advertising, Business, or equivalent field required or combination of education and experience. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Prior direct marketing experience strongly desired, especially in email marketing and direct mail. Skills & Abilities: Demonstrated track record of developing and maintaining operational and process initiatives in support of marketing activities is required. Strong leadership, oral and written communication skills required. Ability to manage multiple projects simultaneously. Ability to assimilate information quickly, analyze problems and implement solutions required. Proficiency in Microsoft Office applications required. Ability to work on a team. Travel: May travel and participate in meetings throughout Red Cross system. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is seeking a Marketing Specialist who will be responsible for direct marketing tactic development and execution to recruit donors to mobile blood drives and donation centers. This individual will work with management to identify, develop and implement effective and productive marketing strategies for specific internal segments across multiple channels (email, SMS, direct mail, telerecruitment, app). The ideal candidate will be a creative thinker and a strong content developer/writer with experience collaborating on graphic design. What You Will Do: Responsibilities: * Design, develop and implement marketing tactics to support red blood cell product collections. This includes a strong focus on B2C channel marketing, especially email marketing, direct mail, SMS, voice (call center) and app push notifications, utilizing an internal database of existing blood donors. * Collaborate with graphic designers, marketing operations, targeted marketing and other teams to execute tactics and programs from concept to delivery. * Manage segment strategies in balance with other marketing programs and initiatives. Must be able to work through multiple processes and handoffs to effectively execute tactics in a timely fashion. * Identify and implement effective and productive marketing strategies and tactics under Red Cross brand standards and biomedical messaging guidelines. * Review and optimize audience segments, identify areas of opportunity for targeted messaging and report on campaign results. * Use best practices, creativity, data analysis and knowledge of internal and external business issues to solve complex problems. WHAT YOU NEED TO SUCCEED: Qualifications Education: Bachelor’s degree in Marketing, Communication, Advertising, Business, or equivalent field required or combination of education and experience. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Prior direct marketing experience strongly desired, especially in email marketing and direct mail. Skills & Abilities: Demonstrated track record of developing and maintaining operational and process initiatives in support of marketing activities is required. Strong leadership, oral and written communication skills required. Ability to manage multiple projects simultaneously. Ability to assimilate information quickly, analyze problems and implement solutions required. Proficiency in Microsoft Office applications required. Ability to work on a team. Travel: May travel and participate in meetings throughout Red Cross system. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! What You Need to Know: The Regional Chief Development Officer (RCDO) will be responsible for strengthening and growing the donor base and the development program to meet assigned financial goals. Drive a strong revenue-oriented culture based on market-driven targets in order to strengthen and grow the donor base and the development program to meet assigned financial target of $7M-$15M. Lead staff and leadership volunteers in planning, managing and implementing fundraising development strategies for the Region. Represent region to cultivate donor and sponsors to meet monthly, quarterly and annual revenue. Maintain portfolio of assigned major donors and prospects and personally make solicitations. Manage a team including hiring, training, coaching, evaluating and managing performance. Manage resource allocations and coordinate staff assignments. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This is a hybrid work position which includes a mix of virtual and in-office work. The position also requires frequent travel for face-to-face meetings with donors, staff, and other constituents. Successful candidate can be located anywhere within the state of Hawaii. Where Your Career is a Force For Good: Develop and execute annual and multi-year fundraising strategies for the region. Grow annual revenue in the short-term, while diversifying the donor sponsorship base towards long–term sustainability. Lead focused growth by working directly with top donor prospects in coordination with the Region’s Development Staff. Develop a written plan and implement a program to identify, cultivate, solicit, and steward appropriate donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Act as a senior leader in the Region and direct the Regional Development team with respect to strategic decisions for the organization. Accountable for achieving or exceeding Region’s minimum fundraising target and managing to meet the fundraising expense target. Revenue target may increase due to major domestic disasters. Cultivate relationships and serve as the primary staff liaison for representatives of large corporations and foundations for solicitation and stewardship purposes. Collaborate with national headquarters development and donor recruitment staff to identify and maximize fundraising opportunities. Serve as the primary staff liaison for the Board’s Philanthropy Committee. Orient new Board members to their fundraising responsibilities and ensure they receive the necessary support to be successful volunteer fundraisers. Work with Leadership to determine reporting structure for the fundraising staff in the Region based on the Regional structure and ensure the use of best practices for measuring staff members’ performance. What You Need to Succeed: Education: Bachelor's degree required. Advanced degree is highly desirable. Experience: Minimum 7 years of fundraising leadership experience or equivalent combination of education and related experience required. Experience with increasing philanthropic revenue from diverse constituencies, developing and implementing broad-based fundraising programs, and knowledge of “best practices” in development. A current valid driver's license and good driving record is required. Management Experience: 5 years of management experience. Skills & Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent interpersonal, verbal and written skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g. Raiser’s Edge, Salesforce.com). Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. Travel: Requires frequent travel within the Region. Occasional travel within the Division and to Washington, DC What Will Give You The Competitive Edge: Knowledge of current trends in philanthropy Collaborative leader who focuses on accuracy, consistency, and best practices Benefits For You: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! What You Need to Know: The Regional Chief Development Officer (RCDO) will be responsible for strengthening and growing the donor base and the development program to meet assigned financial goals. Drive a strong revenue-oriented culture based on market-driven targets in order to strengthen and grow the donor base and the development program to meet assigned financial target of $7M-$15M. Lead staff and leadership volunteers in planning, managing and implementing fundraising development strategies for the Region. Represent region to cultivate donor and sponsors to meet monthly, quarterly and annual revenue. Maintain portfolio of assigned major donors and prospects and personally make solicitations. Manage a team including hiring, training, coaching, evaluating and managing performance. Manage resource allocations and coordinate staff assignments. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This is a hybrid work position which includes a mix of virtual and in-office work. The position also requires frequent travel for face-to-face meetings with donors, staff, and other constituents. Successful candidate can be located anywhere within the state of Hawaii. Where Your Career is a Force For Good: Develop and execute annual and multi-year fundraising strategies for the region. Grow annual revenue in the short-term, while diversifying the donor sponsorship base towards long–term sustainability. Lead focused growth by working directly with top donor prospects in coordination with the Region’s Development Staff. Develop a written plan and implement a program to identify, cultivate, solicit, and steward appropriate donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Act as a senior leader in the Region and direct the Regional Development team with respect to strategic decisions for the organization. Accountable for achieving or exceeding Region’s minimum fundraising target and managing to meet the fundraising expense target. Revenue target may increase due to major domestic disasters. Cultivate relationships and serve as the primary staff liaison for representatives of large corporations and foundations for solicitation and stewardship purposes. Collaborate with national headquarters development and donor recruitment staff to identify and maximize fundraising opportunities. Serve as the primary staff liaison for the Board’s Philanthropy Committee. Orient new Board members to their fundraising responsibilities and ensure they receive the necessary support to be successful volunteer fundraisers. Work with Leadership to determine reporting structure for the fundraising staff in the Region based on the Regional structure and ensure the use of best practices for measuring staff members’ performance. What You Need to Succeed: Education: Bachelor's degree required. Advanced degree is highly desirable. Experience: Minimum 7 years of fundraising leadership experience or equivalent combination of education and related experience required. Experience with increasing philanthropic revenue from diverse constituencies, developing and implementing broad-based fundraising programs, and knowledge of “best practices” in development. A current valid driver's license and good driving record is required. Management Experience: 5 years of management experience. Skills & Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent interpersonal, verbal and written skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g. Raiser’s Edge, Salesforce.com). Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. Travel: Requires frequent travel within the Region. Occasional travel within the Division and to Washington, DC What Will Give You The Competitive Edge: Knowledge of current trends in philanthropy Collaborative leader who focuses on accuracy, consistency, and best practices Benefits For You: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Collections Manager is responsible for the processes and results of the collection of Training Services delinquent accounts within the Revenue Division. The Collections Manager will lead and monitor the policies, procedures and financial systems for reporting financial activities related to Training Services collections. Prepare and distribute weekly, monthly and ad hoc collection reports to management and specific accounts. Provide support, development and/or leadership guidance to all staff and/or volunteers. Responsible for adherence to and communication of the American Red Cross Financial Management of Policy and Procedure (FMPP) and division goals and objectives. Provide direction to collection staff to ensure timely receipt of all outstanding receivables while maintaining a professional and courteous customer relationship. Resolve problems and inquiries from internal and external customers concerning credit and collections. Develop strategies to diagnose problems; corrective planning and execution to improve collection results based on goals and objectives. Compiles and analyzes financial information in establishing lines of credit on customer accounts. Oversight of customer accounts related to legal proceedings and bankruptcy filings. Assist management to ensure proper negotiations leading to customer financial condition recommendations. Review high risk customer accounts to ensure appropriate communications and efforts have been taken leading to proper course of business action, including security arrangements, legal process or write-off. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Manage the activities and results of the Training Services collections team. Develop reporting tools and track staff work activity through performance metrics to reach and exceed established goals. Initiate and manages division projects to completion. Identifies opportunities for process improvement, better controls and/or gain efficiencies. Implements division goals and objectives. Coordinate the development, implementation and maintenance of procedures for reporting of financial activities related to collections. Responsible for the development, distribution and communication of collection reports. Identify opportunities for and implement collaborative relationship building with internal and external customers to ensure adequate information flow. Resolve disputes and problems; escalate where appropriate. Manage bankruptcy procedures and filings with Sales, Management and Legal. Determine and negotiate options to protect against the risk of financial loss. Audit delinquent accounts considered being uncollectible to ensure appropriate communications and efforts have been taken before recommending payment arrangements, credit changes, outside/legal process or write-off. Perform other related duties as assigned Qualifications Education: Bachelor's degree in Accounting, Finance, or Business Administration or related field required. CPA may be preferred. Experience: Minimum 5 years of accounting and/or financial reporting experience or equivalent combination of education and related experience required. Thorough knowledge of GAAP required. Management Experience: 3 years of lead or supervisory experience. Skills & Abilities: Ability to develop project plans and reports. Demonstrated proficiency in collaboration, facilitation, planning, problem solving, leadership. Excellent interpersonal, verbal, and written communication skills. Proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team. Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $70,000 - $85,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Collections Manager is responsible for the processes and results of the collection of Training Services delinquent accounts within the Revenue Division. The Collections Manager will lead and monitor the policies, procedures and financial systems for reporting financial activities related to Training Services collections. Prepare and distribute weekly, monthly and ad hoc collection reports to management and specific accounts. Provide support, development and/or leadership guidance to all staff and/or volunteers. Responsible for adherence to and communication of the American Red Cross Financial Management of Policy and Procedure (FMPP) and division goals and objectives. Provide direction to collection staff to ensure timely receipt of all outstanding receivables while maintaining a professional and courteous customer relationship. Resolve problems and inquiries from internal and external customers concerning credit and collections. Develop strategies to diagnose problems; corrective planning and execution to improve collection results based on goals and objectives. Compiles and analyzes financial information in establishing lines of credit on customer accounts. Oversight of customer accounts related to legal proceedings and bankruptcy filings. Assist management to ensure proper negotiations leading to customer financial condition recommendations. Review high risk customer accounts to ensure appropriate communications and efforts have been taken leading to proper course of business action, including security arrangements, legal process or write-off. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Manage the activities and results of the Training Services collections team. Develop reporting tools and track staff work activity through performance metrics to reach and exceed established goals. Initiate and manages division projects to completion. Identifies opportunities for process improvement, better controls and/or gain efficiencies. Implements division goals and objectives. Coordinate the development, implementation and maintenance of procedures for reporting of financial activities related to collections. Responsible for the development, distribution and communication of collection reports. Identify opportunities for and implement collaborative relationship building with internal and external customers to ensure adequate information flow. Resolve disputes and problems; escalate where appropriate. Manage bankruptcy procedures and filings with Sales, Management and Legal. Determine and negotiate options to protect against the risk of financial loss. Audit delinquent accounts considered being uncollectible to ensure appropriate communications and efforts have been taken before recommending payment arrangements, credit changes, outside/legal process or write-off. Perform other related duties as assigned Qualifications Education: Bachelor's degree in Accounting, Finance, or Business Administration or related field required. CPA may be preferred. Experience: Minimum 5 years of accounting and/or financial reporting experience or equivalent combination of education and related experience required. Thorough knowledge of GAAP required. Management Experience: 3 years of lead or supervisory experience. Skills & Abilities: Ability to develop project plans and reports. Demonstrated proficiency in collaboration, facilitation, planning, problem solving, leadership. Excellent interpersonal, verbal, and written communication skills. Proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable. Ability to work on a team. Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $70,000 - $85,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Credit and Collections Manager is responsible for the management of the staff who perform daily collections process and activities in order to minimize financial loss to the organization. Responsible for the supervision, coordination and guidance of the collections staff to accomplish departmental goals and objectives. Will investigate the financial condition of credit risk accounts as well as new customers. Perform all duties and responsibilities in compliance with Red Cross Financial Management of Policy and Procedure (FMPP) and division goals and objectives. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Review and perform financial analysis to assess the credit worthiness of new and existing customers based upon risk and determined triggers; provide guidance and recommendations for payment terms and/or credit limits. Coordinate, monitor and coach the Biomed collection team. Provides daily supervision and guidance to the staff. Responsibilities include training employees; planning, assigning and directing work; appraising performance, motivating team to successfully accomplish its goals and managing all employee related issues. Ensuring team members follow proper procedures. Develop and recommend strategies and improvements, lead and implement; to manage overall Biomed accounts receivable risk and increase the number of successful collections on outstanding debt. Resolve problems and inquiries from staff, internal and external customers concerning credit and collections. Work closely with Accounts Receivable team(s) to resolve customer payment and billing disputes. Lead contact for bankruptcy processing related to legal proceedings and bankruptcy filings. Recommend and provide guidance on payment plan options to protect against the risk of financial loss. Audit delinquent accounts considered being uncollectible to ensure appropriate communications and efforts have been taken before recommending COD, outside/legal process or write-off. Manage relationship with credit and collection services and agencies. Identify opportunities for and implement collaborative relationships with internal and external customers to ensure proper accounting of all income transactions and adequate information flow. Ensure timely and accurate resolution to problems and inquiries from internal and external customers concerning credit and collections. Perform other related duties as assigned Qualifications: Bachelor’s degree in accounting or business related field, and minimum 5 years of prior work experience in a commercial credit department is required. 3 years in a management role in a B2B credit environment is required. Strong interpersonal skills; ability to manage both internal and external relationships effectively; conflict resolution skills. Experience managing remote teams. Must be skilled in using Microsoft applications; high proficiency in Excel is a must including the ability to create and process financial spreadsheets. Exercise sound judgement in complex situations, adapt to constantly changing situations with flexible and creative approaches. Demonstrated proficiency in planning and overseeing credit and collection activities. Prior financial statement analysis experience is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $80,000 - $95,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Credit and Collections Manager is responsible for the management of the staff who perform daily collections process and activities in order to minimize financial loss to the organization. Responsible for the supervision, coordination and guidance of the collections staff to accomplish departmental goals and objectives. Will investigate the financial condition of credit risk accounts as well as new customers. Perform all duties and responsibilities in compliance with Red Cross Financial Management of Policy and Procedure (FMPP) and division goals and objectives. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Review and perform financial analysis to assess the credit worthiness of new and existing customers based upon risk and determined triggers; provide guidance and recommendations for payment terms and/or credit limits. Coordinate, monitor and coach the Biomed collection team. Provides daily supervision and guidance to the staff. Responsibilities include training employees; planning, assigning and directing work; appraising performance, motivating team to successfully accomplish its goals and managing all employee related issues. Ensuring team members follow proper procedures. Develop and recommend strategies and improvements, lead and implement; to manage overall Biomed accounts receivable risk and increase the number of successful collections on outstanding debt. Resolve problems and inquiries from staff, internal and external customers concerning credit and collections. Work closely with Accounts Receivable team(s) to resolve customer payment and billing disputes. Lead contact for bankruptcy processing related to legal proceedings and bankruptcy filings. Recommend and provide guidance on payment plan options to protect against the risk of financial loss. Audit delinquent accounts considered being uncollectible to ensure appropriate communications and efforts have been taken before recommending COD, outside/legal process or write-off. Manage relationship with credit and collection services and agencies. Identify opportunities for and implement collaborative relationships with internal and external customers to ensure proper accounting of all income transactions and adequate information flow. Ensure timely and accurate resolution to problems and inquiries from internal and external customers concerning credit and collections. Perform other related duties as assigned Qualifications: Bachelor’s degree in accounting or business related field, and minimum 5 years of prior work experience in a commercial credit department is required. 3 years in a management role in a B2B credit environment is required. Strong interpersonal skills; ability to manage both internal and external relationships effectively; conflict resolution skills. Experience managing remote teams. Must be skilled in using Microsoft applications; high proficiency in Excel is a must including the ability to create and process financial spreadsheets. Exercise sound judgement in complex situations, adapt to constantly changing situations with flexible and creative approaches. Demonstrated proficiency in planning and overseeing credit and collection activities. Prior financial statement analysis experience is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition The salary range for this position is: $80,000 - $95,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE FOR GOOD: What You Will Do: Responsibilities: 1: Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. 2: Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. 3: Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. 4: Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. 5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. 6: Assist in identifying partnerships and screening and referring prospective volunteers. 7: Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED: Qualifications: Education: Bachelor's degree required OR a combination of experience and education. Experience: Minimum of 3 years of related experience. Skills & Abilities: * Ability to work on a team. * Excellent oral and written communication skills. * Strong interpersonal and presentation skills. * Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. * Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. * Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. * Knowledge of volunteer programs and policies preferred. Work from home: a private area conducive to working with no interruptions and the ability to keep volunteer information confidential. Travel: Ability to travel to field offices and events. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE FOR GOOD: What You Will Do: Responsibilities: 1: Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. 2: Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. 3: Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. 4: Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. 5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. 6: Assist in identifying partnerships and screening and referring prospective volunteers. 7: Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED: Qualifications: Education: Bachelor's degree required OR a combination of experience and education. Experience: Minimum of 3 years of related experience. Skills & Abilities: * Ability to work on a team. * Excellent oral and written communication skills. * Strong interpersonal and presentation skills. * Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. * Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. * Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. * Knowledge of volunteer programs and policies preferred. Work from home: a private area conducive to working with no interruptions and the ability to keep volunteer information confidential. Travel: Ability to travel to field offices and events. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Supervisor, RSG Telesales is responsible for managing the performance of the B2C Telesales Specialists handling inbound calls and selling customer registrations in American Red Cross Community training classes and Red Cross Store retail products and supplies. This position will develop, mentor and coach Telesales Specialists to ensure that established revenue targets and other performance metrics are achieved. Position Location: This position can work anywhere within the following states: Pennsylvania, Vermont, Georgia, Maine, Michigan, North Carolina, New Hampshire, and Ohio. Standard Shifts: 7:30 AM to 5:30 PM EST, 8:00 AM to 6 PM PST & 10:30 AM to 9 PM EST. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Understand key business objectives and time frame to achieve each goal and effectively communicate to team to ensure alignment Supports the attainment of $7.3M annual training revenue and $1.2M annual retail revenue. Responsible for implementing and tracking all performance metrics using reporting tools. Hold team accountable for achieving assigned goals, scheduling team meetings and one-on-ones to provide real-time feedback Establish clear priorities and daily metrics for individual Telesales Specialists to drive team performance and achieve department’s goals Motivates and provides coaching to Telesales Specialists to improve and achieve all performance metrics Reviews daily Telesales Specialist and team performance metric reports; analyze trends and adjust action plans to address gaps and improve overall team performance Manages day-to-day operations, processes and reporting Manages team attendance, reliability and adherence to scheduled work times Responsible for handling Telesales Specialists’ questions, concerns and customer escalations Monitors and assess Telesales Specialists’ calls and lead efforts to consistently improve individual performance Ensure team has tools, systems and support needed to perform their job WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree; or equivalent work experience Minimum 3 years related experience in B2C sales Minimum 1 year of supervisory experience Demonstrated ability to motivate teams to achieve results, preferably managing remote Telesales Specialists Intermediate computer skills including a demonstrated ability to utilize Microsoft Office Programs, including Excel Salesforce.com and web-based applications skills preferred Ability to work in fast-paced environment Manage multiple, complex, on-going tasks and/or projects Strong verbal and written communication skills Strong organizational, time management and interpersonal skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The Supervisor, RSG Telesales is responsible for managing the performance of the B2C Telesales Specialists handling inbound calls and selling customer registrations in American Red Cross Community training classes and Red Cross Store retail products and supplies. This position will develop, mentor and coach Telesales Specialists to ensure that established revenue targets and other performance metrics are achieved. Position Location: This position can work anywhere within the following states: Pennsylvania, Vermont, Georgia, Maine, Michigan, North Carolina, New Hampshire, and Ohio. Standard Shifts: 7:30 AM to 5:30 PM EST, 8:00 AM to 6 PM PST & 10:30 AM to 9 PM EST. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Understand key business objectives and time frame to achieve each goal and effectively communicate to team to ensure alignment Supports the attainment of $7.3M annual training revenue and $1.2M annual retail revenue. Responsible for implementing and tracking all performance metrics using reporting tools. Hold team accountable for achieving assigned goals, scheduling team meetings and one-on-ones to provide real-time feedback Establish clear priorities and daily metrics for individual Telesales Specialists to drive team performance and achieve department’s goals Motivates and provides coaching to Telesales Specialists to improve and achieve all performance metrics Reviews daily Telesales Specialist and team performance metric reports; analyze trends and adjust action plans to address gaps and improve overall team performance Manages day-to-day operations, processes and reporting Manages team attendance, reliability and adherence to scheduled work times Responsible for handling Telesales Specialists’ questions, concerns and customer escalations Monitors and assess Telesales Specialists’ calls and lead efforts to consistently improve individual performance Ensure team has tools, systems and support needed to perform their job WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Bachelor’s degree; or equivalent work experience Minimum 3 years related experience in B2C sales Minimum 1 year of supervisory experience Demonstrated ability to motivate teams to achieve results, preferably managing remote Telesales Specialists Intermediate computer skills including a demonstrated ability to utilize Microsoft Office Programs, including Excel Salesforce.com and web-based applications skills preferred Ability to work in fast-paced environment Manage multiple, complex, on-going tasks and/or projects Strong verbal and written communication skills Strong organizational, time management and interpersonal skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Senior Program Manager, Health Services. 100% Remote *Must have a Masters Degree* WHAT YOU NEED TO KNOW (Job Overview): The Senior Program Manager, Disaster Health Services l ead s and manage s the national Disaster Health Services (DHS) program, including informing the development, dissemination, and oversight of all program policies, procedures, and training ; i dentifying opportunities for process improvement ; and providing support and guidance to DHS volunteers and staff in divisions and regions on a day-to-day basis and during disaster relief operations. S upport the other Disaster Cycle Services branches with subject matter expertise , as needed. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Manage all aspects of the Disaster Health Services program, including informing the development, dissemination, and oversight of policies, tools, training, and metrics to ensure program efficacy and efficiency. Serve as a Disaster Health subject matter expert within the American Red Cross. Collaborate with staff across Disaster Cycle Services to ensure that Disaster Health Services program components are supportive of and integrated with other programs to provide holistic guidance and support to the field on client-facing activities ( e.g. sheltering, disaster mental health, reunification, casework and recovery planning, disability integration, and disaster spiritual care). Work with the American Red Cross chief nurse and the Office of Nursing and Health to deliver excellent client care and ensure nursing standards and regulations are met in the Disaster Health Services program. In collaboration with the field, recruit , train, and engage Disaster Health volunteer leaders to advise disaster relief operations, divisions, and regions. Develop and maintain partner and stakeholder relationships to strengthen and support the execution of Disaster Health Service activities in the field. Develop and manage a volunteer leadership team to provide remote support and guidance to Disaster Health Services leaders as needed on disaster relief operations. Represent Disaster Health Services on the National Nursing Committee and work collaboratively with the National Nursing Network to achieve mutual goals. •Pay Information: The salary range for this position is $79,600 - $87,560. Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Master’s degree in nursing from an accredited program is required . A current, unincumbered, license from a U.S. State or territory as a registered nurse or advanced practice nurse is required . Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required . Skills & Abilities: Must be able to work in a team environment and be able to operate independently, with initiative, and lead an assigned area of responsibility with minimal supervision. Strong public speaking skills, the ability to communicate effectively verbally and in writing, strong interpersonal skills, the ability to work with multiple priorities, and proficiency in Microsoft Office programs are required . Travel may be required for meetings, conferences, or other job-related duties. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience engaging and leading volunteers. Experience with disaster preparedness, response, and recovery, particularly disaster health services across this continuum. A minimum of 2 years of program management experience is preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance learn ing . Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Senior Program Manager, Health Services. 100% Remote *Must have a Masters Degree* WHAT YOU NEED TO KNOW (Job Overview): The Senior Program Manager, Disaster Health Services l ead s and manage s the national Disaster Health Services (DHS) program, including informing the development, dissemination, and oversight of all program policies, procedures, and training ; i dentifying opportunities for process improvement ; and providing support and guidance to DHS volunteers and staff in divisions and regions on a day-to-day basis and during disaster relief operations. S upport the other Disaster Cycle Services branches with subject matter expertise , as needed. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Manage all aspects of the Disaster Health Services program, including informing the development, dissemination, and oversight of policies, tools, training, and metrics to ensure program efficacy and efficiency. Serve as a Disaster Health subject matter expert within the American Red Cross. Collaborate with staff across Disaster Cycle Services to ensure that Disaster Health Services program components are supportive of and integrated with other programs to provide holistic guidance and support to the field on client-facing activities ( e.g. sheltering, disaster mental health, reunification, casework and recovery planning, disability integration, and disaster spiritual care). Work with the American Red Cross chief nurse and the Office of Nursing and Health to deliver excellent client care and ensure nursing standards and regulations are met in the Disaster Health Services program. In collaboration with the field, recruit , train, and engage Disaster Health volunteer leaders to advise disaster relief operations, divisions, and regions. Develop and maintain partner and stakeholder relationships to strengthen and support the execution of Disaster Health Service activities in the field. Develop and manage a volunteer leadership team to provide remote support and guidance to Disaster Health Services leaders as needed on disaster relief operations. Represent Disaster Health Services on the National Nursing Committee and work collaboratively with the National Nursing Network to achieve mutual goals. •Pay Information: The salary range for this position is $79,600 - $87,560. Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Master’s degree in nursing from an accredited program is required . A current, unincumbered, license from a U.S. State or territory as a registered nurse or advanced practice nurse is required . Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required . Skills & Abilities: Must be able to work in a team environment and be able to operate independently, with initiative, and lead an assigned area of responsibility with minimal supervision. Strong public speaking skills, the ability to communicate effectively verbally and in writing, strong interpersonal skills, the ability to work with multiple priorities, and proficiency in Microsoft Office programs are required . Travel may be required for meetings, conferences, or other job-related duties. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience engaging and leading volunteers. Experience with disaster preparedness, response, and recovery, particularly disaster health services across this continuum. A minimum of 2 years of program management experience is preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance learn ing . Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD: What You Will Do: Responsibilities 1. Collaborate with Analytics, IT, and business teams to build and improve Power BI data models, data flows and Datamart's that feed dashboards, increasing data accessibility, and fostering data-driven decision making across the organization. 2. Build and implement scalable solutions that align to our data governance standards and architectural roadmap for Business Intelligence solutions. 3. Design and develop Power BI and Report Builder dashboards and reports 4. Perform data analysis required to troubleshoot data-related issues and assist in the resolution of data issues. WHAT YOU NEED TO SUCCEED: Qualifications Education: Bachelor’s degree preferred. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: 1) 3+ years of relevant work experience in analytics, business intelligence or related field. 2) Experience with a variety of database technologies (Redshift, Teradata, SQL Server, MariaDB). 3) Significant demonstrable experience with PBI datasets, Datamart's, dataflows and DAX 4) Experience writing and optimizing SQL queries in a business environment with large-scale, complex datasets. 5) Excellent problem solving and troubleshooting skills. 6) Process oriented with great documentation skills. 7) Experience creating and maintaining Business Objects Universes is a plus 8) Proficient in Python or R and experience and Experience with development methodologies/tools (e.g., Agile, Git, Artifactory, etc.) is a plus. Travel: May require some travel (approximately 5 days a year) *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). - BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD: What You Will Do: Responsibilities 1. Collaborate with Analytics, IT, and business teams to build and improve Power BI data models, data flows and Datamart's that feed dashboards, increasing data accessibility, and fostering data-driven decision making across the organization. 2. Build and implement scalable solutions that align to our data governance standards and architectural roadmap for Business Intelligence solutions. 3. Design and develop Power BI and Report Builder dashboards and reports 4. Perform data analysis required to troubleshoot data-related issues and assist in the resolution of data issues. WHAT YOU NEED TO SUCCEED: Qualifications Education: Bachelor’s degree preferred. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: 1) 3+ years of relevant work experience in analytics, business intelligence or related field. 2) Experience with a variety of database technologies (Redshift, Teradata, SQL Server, MariaDB). 3) Significant demonstrable experience with PBI datasets, Datamart's, dataflows and DAX 4) Experience writing and optimizing SQL queries in a business environment with large-scale, complex datasets. 5) Excellent problem solving and troubleshooting skills. 6) Process oriented with great documentation skills. 7) Experience creating and maintaining Business Objects Universes is a plus 8) Proficient in Python or R and experience and Experience with development methodologies/tools (e.g., Agile, Git, Artifactory, etc.) is a plus. Travel: May require some travel (approximately 5 days a year) *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). - BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Assist in identifying partnerships and screening and referring prospective volunteers. Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred. Travel: Ability to travel to field offices and events. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Assist in identifying partnerships and screening and referring prospective volunteers. Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred. Travel: Ability to travel to field offices and events. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a First Aid and CPR Instructor in greater metro Boston and surrounding areas. This is a Full-Time position working a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: Tuesday, Wednesday, Thursday, Friday, and Saturday. Pay Information: The salary for this position is $20.00 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy, ability to work with diverse communities, Bi-Lingual English/Spanish a plus BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a First Aid and CPR Instructor in greater metro Boston and surrounding areas. This is a Full-Time position working a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: Tuesday, Wednesday, Thursday, Friday, and Saturday. Pay Information: The salary for this position is $20.00 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy, ability to work with diverse communities, Bi-Lingual English/Spanish a plus BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Registered Nurse (RN) – Blood Collection Mobiles Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! WHAT YOU NEED TO KNOW (Job Overview) : When you join our team , you will be utilizing your nursing experience to assist with every step of the blood collection process. As a charge nurse you will lead a team, draw blood and, on occasion, supervise blood drives. This includes collaborating & leading with your team to transport and setup equipment at the collection sites in local communities or leading the team at our fixed site locations. You will be c reating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. To learn more about being a member of our team and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole The American Red Cross requires new hires in this location or position have at least one vaccination against COVID-19 as a condition of e mployment and commit to being fully vaccinated within six weeks of employment . Upon being hired , individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) : Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again . Be detailed oriented all day, every da y. This ensure s that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays . Overnight travel may be required in some locations. Schedule is provided 2-3 week in advance Pay Information: Starting rate $32.15 . This position is represented by a union contract WHAT YOU NEED TO SUCCEED (Minimum Qualifications) : Registered nurse license required (RN) or Licensed Practical Nurse (LPN) required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required . Basic computer skills required Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. The American Red Cross requires new hires in this location or position have at least one vaccination against COVID-19 as a condition of employment and commit to being fully vaccinated within six weeks of employment. Upon being hired, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) : Prior leadership experience in healthcare setting BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Registered Nurse (RN) – Blood Collection Mobiles Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! WHAT YOU NEED TO KNOW (Job Overview) : When you join our team , you will be utilizing your nursing experience to assist with every step of the blood collection process. As a charge nurse you will lead a team, draw blood and, on occasion, supervise blood drives. This includes collaborating & leading with your team to transport and setup equipment at the collection sites in local communities or leading the team at our fixed site locations. You will be c reating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. To learn more about being a member of our team and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole The American Red Cross requires new hires in this location or position have at least one vaccination against COVID-19 as a condition of e mployment and commit to being fully vaccinated within six weeks of employment . Upon being hired , individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities) : Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again . Be detailed oriented all day, every da y. This ensure s that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays . Overnight travel may be required in some locations. Schedule is provided 2-3 week in advance Pay Information: Starting rate $32.15 . This position is represented by a union contract WHAT YOU NEED TO SUCCEED (Minimum Qualifications) : Registered nurse license required (RN) or Licensed Practical Nurse (LPN) required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required . Basic computer skills required Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. The American Red Cross requires new hires in this location or position have at least one vaccination against COVID-19 as a condition of employment and commit to being fully vaccinated within six weeks of employment. Upon being hired, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) : Prior leadership experience in healthcare setting BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Position Note: Westchester Area Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor's degree required. Minimum one-year related experience required or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Position Note: Westchester Area Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor's degree required. Minimum one-year related experience required or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Under general supervision, coordinate and serve as a resource for daily operations of a program or service. Act as a liaison between program or service and its internal and external partners. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Implement and coordinate the day-to-day functions that support program or service operations. 2: Develop workable program or service implementation plans. 3: Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations. 4: Participate on small scale projects which require researching issues, information, data collection, and development of recommendations. 5: Support leadership in coordinating educational and outreach programs. 6: Participate in recruitment, orientation and training activities for volunteers. 7: Independently resolve minor problems and issues which may impact program or service delivery or outcomes. Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contacts are typically within department and occasionally outside of organization. Standard Schedule: part time, 25 hours/week, with flexible work schedule. Pay Information: The hourly range for this position is ( CA): $ 18.67/hr. -$ 19.18/hr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED 1: Implement and coordinate the day-to-day functions that support program or service operations. 2: Develop workable program or service implementation plans. 3: Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations. 4: Participate on small scale projects which require researching issues, information, data collection, and development of recommendations. 5: Support leadership in coordinating educational and outreach programs. 6: Participate in recruitment, orientation and training activities for volunteers. 7: Independently resolve minor problems and issues which may impact program or service delivery or outcomes. Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contacts are typically within department and occasionally outside of organization. Qualifications: Education: High School or equivalent required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrate attention to detail, accuracy and thoroughness. Prioritize and plan work activities. Able to deal with frequent change, delays, or unexpected events. Maintain confidentiality and work with integrity and ethics. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Ability to work on a team. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Under general supervision, coordinate and serve as a resource for daily operations of a program or service. Act as a liaison between program or service and its internal and external partners. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Implement and coordinate the day-to-day functions that support program or service operations. 2: Develop workable program or service implementation plans. 3: Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations. 4: Participate on small scale projects which require researching issues, information, data collection, and development of recommendations. 5: Support leadership in coordinating educational and outreach programs. 6: Participate in recruitment, orientation and training activities for volunteers. 7: Independently resolve minor problems and issues which may impact program or service delivery or outcomes. Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contacts are typically within department and occasionally outside of organization. Standard Schedule: part time, 25 hours/week, with flexible work schedule. Pay Information: The hourly range for this position is ( CA): $ 18.67/hr. -$ 19.18/hr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED 1: Implement and coordinate the day-to-day functions that support program or service operations. 2: Develop workable program or service implementation plans. 3: Support leadership in coordinating casework activities. Respond to general inquiries. Schedule and coordinates requests for community-based presentations. 4: Participate on small scale projects which require researching issues, information, data collection, and development of recommendations. 5: Support leadership in coordinating educational and outreach programs. 6: Participate in recruitment, orientation and training activities for volunteers. 7: Independently resolve minor problems and issues which may impact program or service delivery or outcomes. Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contacts are typically within department and occasionally outside of organization. Qualifications: Education: High School or equivalent required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrate attention to detail, accuracy and thoroughness. Prioritize and plan work activities. Able to deal with frequent change, delays, or unexpected events. Maintain confidentiality and work with integrity and ethics. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Ability to work on a team. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. What You Will Do: Support all Biomedical customers through multiple channels - Including but not limited to – · Database maintenance · Direct mail · Email · Facebook · Health History support · Modifications/Data Entry · Mobile App support · Phone Calls · Scheduling appointments · Tele-recruitment · Text · Web support · Operational and Administrative Support Operational support and administrative duties using one or multiple systems with little supervision Exercising confidentiality, independent discretion, and judgment. Prepare reports as requested Training as necessary. Other tasks could include list generation, scheduling appointments, request donor card, and any other activities required to support our customers. Coordinate work with internal and external audiences, including vendors, and identify appropriate escalation paths for work activities as needed. Receive customer communications nationwide. Resolve customer issues directly and/or work with any internal team member to escalate and resolve issues quickly to ensure satisfaction. Develop, coordinate and execute on the response to a customer request including direct contact with a donor or sponsor. Provide excellence customer service during any touch point with donors, sponsors or internal team members. Responsibilities - Accountable for daily and weekly productivity. Attendance Quality Assurance Monthly Reviews Maintaining a professional work environment SHIFT: 11:45 am -8:15 pm Central Standard Time Sunday -Thursday or Tuesday -Saturday Training hours will be 9am to 5:30 pm Central Standard Time, M-F for approximately 3 months. *It is imperative that you are here during ALL necessary training. WHAT YOU NEED TO SUCCEED: High school diploma, specialized business, or secretarial/administrative training required and Associate’s or Bachelor’s degree preferred. Minimum one year of related customer service work experience. Advanced level of computer skill proficiency, including knowledge of word processing, Excel spreadsheet and database applications, website/internet tools and Microsoft Office applications is required. Experience (CRM) Customer Relationship Management marketing organizations preferred. Salary - $16.97/hr. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. What You Will Do: Support all Biomedical customers through multiple channels - Including but not limited to – · Database maintenance · Direct mail · Email · Facebook · Health History support · Modifications/Data Entry · Mobile App support · Phone Calls · Scheduling appointments · Tele-recruitment · Text · Web support · Operational and Administrative Support Operational support and administrative duties using one or multiple systems with little supervision Exercising confidentiality, independent discretion, and judgment. Prepare reports as requested Training as necessary. Other tasks could include list generation, scheduling appointments, request donor card, and any other activities required to support our customers. Coordinate work with internal and external audiences, including vendors, and identify appropriate escalation paths for work activities as needed. Receive customer communications nationwide. Resolve customer issues directly and/or work with any internal team member to escalate and resolve issues quickly to ensure satisfaction. Develop, coordinate and execute on the response to a customer request including direct contact with a donor or sponsor. Provide excellence customer service during any touch point with donors, sponsors or internal team members. Responsibilities - Accountable for daily and weekly productivity. Attendance Quality Assurance Monthly Reviews Maintaining a professional work environment SHIFT: 11:45 am -8:15 pm Central Standard Time Sunday -Thursday or Tuesday -Saturday Training hours will be 9am to 5:30 pm Central Standard Time, M-F for approximately 3 months. *It is imperative that you are here during ALL necessary training. WHAT YOU NEED TO SUCCEED: High school diploma, specialized business, or secretarial/administrative training required and Associate’s or Bachelor’s degree preferred. Minimum one year of related customer service work experience. Advanced level of computer skill proficiency, including knowledge of word processing, Excel spreadsheet and database applications, website/internet tools and Microsoft Office applications is required. Experience (CRM) Customer Relationship Management marketing organizations preferred. Salary - $16.97/hr. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: American Red Cross is consolidating (10) separate voice-only contact center technology platforms to a consolidated, multi-channel, cloud-based environment, leveraging emerging non-voice technologies, and Intelligent IVR utilize the AWS Connect platform. This is an exciting opportunity for an experienced AWS Connect Contact Center Engineer to join a dynamic organization. This position offers the opportunity to gain exposure to ever advancing Contact Center technologies working with market leading technology partners. American Red Cross is looking for a professional Senior AWS Contact Center Engineer with an in-depth knowledge of the AWS Connect Contact Center portfolio. The position will drive the vision and innovation, standards, development processes, systems architecture, and design patterns to support IT and business solutions. Review and understand technical requests, collaborate with teammates to design, develop and implement technical solutions to requests using company and industry standards, provide technical leadership. These requests are part of a large-scale consolidation of plans to a single, standard contact center technology platform using Amazon Connect and Verint. The selected candidate will work 100% remotely from home anywhere in the USA and work an East Coast schedule. (Core Working Hours 9:00am-5:00pm Eastern). This position is also REQUIRED to work non-core business hours (nights/weekends) to support outages and implementations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Lead project delivery team through project life cycle, including design, implementation, and support, across technology platforms. • Lead, Develop and Share industry best practices. • Utilize knowledge and understanding of Amazon Connect, and the associated AWS Ecosystem to design and build contact center solutions. • Collaborate with members of our National Contact Center team, contributing to the team’s success overall. • Work alongside vendors to successfully deploy their solutions as a subset of our projects. • Become a trusted advisor and partner to the business units. PAY INFORMATION: The annual salary range for this position is $140K - $150K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • 10+ years experience working on Contact Center technologies. • 3 years experience in Building and Deploying Solutions using Amazon Connect and the AWS ecosystem, including S3, Lambda, CloudWatch, and IAM. • 2+ years of development experience utilizing Java, JavaScript, node.js and/or Python with an ability to write custom applications which interact with multiple API’s. • Experience with Security and Access Control (SAML/OAuth) • Serverless development experience utilizing complex integrations with various AWS . • Assist project team through project life cycle, including design, implementation, and support, across technology platforms. • Lead, Develop and Share industry best practices. • Utilize knowledge and understanding of Amazon Connect, and the associated AWS Ecosystem. • Collaborate with members of our National Contact Center team, contributing to the team’s success overall. • Work alongside vendors to successfully deploy their solutions as a subset of our projects. • Become a trusted advisor and partner to our customers. • Experience in Building and Deploying Solutions using Amazon Connect and the AWS ecosystem, including S3, Lambda, CloudWatch and Lex. • Experience with Security and Access Control using IAM. • Experience with enterprise single sign-on using SAML. • Serverless development experience utilizing complex integrations with various AWS services. • Software development experience utilizing Java, JavaScript, Node.js or Python. • Working knowledge of Infrastructure as Code (IaC) and other toolkits for provisioning resources and development, such as AWS CloudFormation, CDK, SAM CLI, and the AWS CLI. • Experience integrating Amazon Connect with external CRMs/WFMs such as Salesforce and Siebel. • Understand and implement omni-channel solutions, third-party WFO platforms, and CRM integrations. • Strong written and verbal communication, listening, and strong presentation skills. • Ability to demonstrate analytical and consultative skills. • Ability to apply solutions, technology, and products to a business opportunity. • Ability to work well with others and have a desire to learn new technologies • EDUCATION: Bachelor’s degree or equivalent experience * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ++++++++++++++++++++++++++++ BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 4% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: American Red Cross is consolidating (10) separate voice-only contact center technology platforms to a consolidated, multi-channel, cloud-based environment, leveraging emerging non-voice technologies, and Intelligent IVR utilize the AWS Connect platform. This is an exciting opportunity for an experienced AWS Connect Contact Center Engineer to join a dynamic organization. This position offers the opportunity to gain exposure to ever advancing Contact Center technologies working with market leading technology partners. American Red Cross is looking for a professional Senior AWS Contact Center Engineer with an in-depth knowledge of the AWS Connect Contact Center portfolio. The position will drive the vision and innovation, standards, development processes, systems architecture, and design patterns to support IT and business solutions. Review and understand technical requests, collaborate with teammates to design, develop and implement technical solutions to requests using company and industry standards, provide technical leadership. These requests are part of a large-scale consolidation of plans to a single, standard contact center technology platform using Amazon Connect and Verint. The selected candidate will work 100% remotely from home anywhere in the USA and work an East Coast schedule. (Core Working Hours 9:00am-5:00pm Eastern). This position is also REQUIRED to work non-core business hours (nights/weekends) to support outages and implementations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Lead project delivery team through project life cycle, including design, implementation, and support, across technology platforms. • Lead, Develop and Share industry best practices. • Utilize knowledge and understanding of Amazon Connect, and the associated AWS Ecosystem to design and build contact center solutions. • Collaborate with members of our National Contact Center team, contributing to the team’s success overall. • Work alongside vendors to successfully deploy their solutions as a subset of our projects. • Become a trusted advisor and partner to the business units. PAY INFORMATION: The annual salary range for this position is $140K - $150K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • 10+ years experience working on Contact Center technologies. • 3 years experience in Building and Deploying Solutions using Amazon Connect and the AWS ecosystem, including S3, Lambda, CloudWatch, and IAM. • 2+ years of development experience utilizing Java, JavaScript, node.js and/or Python with an ability to write custom applications which interact with multiple API’s. • Experience with Security and Access Control (SAML/OAuth) • Serverless development experience utilizing complex integrations with various AWS . • Assist project team through project life cycle, including design, implementation, and support, across technology platforms. • Lead, Develop and Share industry best practices. • Utilize knowledge and understanding of Amazon Connect, and the associated AWS Ecosystem. • Collaborate with members of our National Contact Center team, contributing to the team’s success overall. • Work alongside vendors to successfully deploy their solutions as a subset of our projects. • Become a trusted advisor and partner to our customers. • Experience in Building and Deploying Solutions using Amazon Connect and the AWS ecosystem, including S3, Lambda, CloudWatch and Lex. • Experience with Security and Access Control using IAM. • Experience with enterprise single sign-on using SAML. • Serverless development experience utilizing complex integrations with various AWS services. • Software development experience utilizing Java, JavaScript, Node.js or Python. • Working knowledge of Infrastructure as Code (IaC) and other toolkits for provisioning resources and development, such as AWS CloudFormation, CDK, SAM CLI, and the AWS CLI. • Experience integrating Amazon Connect with external CRMs/WFMs such as Salesforce and Siebel. • Understand and implement omni-channel solutions, third-party WFO platforms, and CRM integrations. • Strong written and verbal communication, listening, and strong presentation skills. • Ability to demonstrate analytical and consultative skills. • Ability to apply solutions, technology, and products to a business opportunity. • Ability to work well with others and have a desire to learn new technologies • EDUCATION: Bachelor’s degree or equivalent experience * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ++++++++++++++++++++++++++++ BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 4% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: *** Candidate must come in knowing the New Relic platform from agent deployment and setup to building alerts, dashboards and setting up AIOps in the New Relic platform. The Monitoring and Observability Senior Engineer role will be responsible for installation, configuration and maintenance of systems, software and equipment related to the enterprise use of New Relic. This is a leadership role that will set best practices and standards for the organization’s use of New Relic. You will be a driving force for performance and observability. You will provide intelligent, proactive monitoring to ensure end-to-end insight into our core services. Additionally, you will utilize New Relic to provide monitoring, analytics, alerting, dashboards, and insights for maintaining the health and up-time of services across our infrastructure. In this role, you will provide Observability for our clients, find the gaps that they cannot see, work with technical and management teams and introduce best practices in root cause analysis and resolution. WORK LOCATION & SCHEDULE: The selected candidate will work 100% remotely from home anywhere in the USA working an East Coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Serve as organizational expert on the New Relic platform architecture best practices, techniques, and methods. Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to IT and organizational initiatives. • Evaluate business requirements to develop architectural frameworks, specifications, code and prototypes that address emerging IT, business, user, and process requirements. • Develop and maintain a platform roadmap. • Maintain documentation of the platform architecture and design. • Collaborate with developers on achieving IT and business goals. • Develop and prepare performance metrics, activity to monitor progress. Develop project status reports and dashboards for senior management review. • Participate in industry/knowledge reference groups. • Provide training and guidance to other staff. • Lead and contribute technical expertise to projects. • Evangelize the adoption of best practices in relation to performance and reliability. • Continuously refine monitoring processes, policies, configurations, and thresholds. • Build monitoring that alerts on symptoms rather than on outages. • Actively look for opportunities to improve the availability and performance of systems by recommending the learnings from monitoring and observation. • Lead the organization in identifying trends, drawing conclusions from problems, and recommending the actions needed to resolve these issues. • Assist application support teams in developing and deploying a compelling monitoring profile for their critical applications and services using various monitoring techniques. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. PAY INFORMATION: The annual salary range for this position is $150K - $165K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field required. Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. Minimum 5 years of hands-on experience with New Relic or 3 years with New Relic along with 5 years on other comparable monitoring tools. Experience with Cloud, Linux, JAVA, Python, C, UNIX, and Ruby software and systems. Experience with Agile, SaaS, NoSQL, Cloud Architecture, and Javascript software and systems. Experience with containers and container orchestration tools (Docker and Kubernetes and experience preferred). Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring for different hybrid business applications and infrastructure. Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Natural collaboration skills and an eye on continuous improvement. Fluent in scalability and root cause analysis exercises. Dedicated to continuous integration and orchestration. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ++++++++++++++++++++++ BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 4% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: *** Candidate must come in knowing the New Relic platform from agent deployment and setup to building alerts, dashboards and setting up AIOps in the New Relic platform. The Monitoring and Observability Senior Engineer role will be responsible for installation, configuration and maintenance of systems, software and equipment related to the enterprise use of New Relic. This is a leadership role that will set best practices and standards for the organization’s use of New Relic. You will be a driving force for performance and observability. You will provide intelligent, proactive monitoring to ensure end-to-end insight into our core services. Additionally, you will utilize New Relic to provide monitoring, analytics, alerting, dashboards, and insights for maintaining the health and up-time of services across our infrastructure. In this role, you will provide Observability for our clients, find the gaps that they cannot see, work with technical and management teams and introduce best practices in root cause analysis and resolution. WORK LOCATION & SCHEDULE: The selected candidate will work 100% remotely from home anywhere in the USA working an East Coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Serve as organizational expert on the New Relic platform architecture best practices, techniques, and methods. Research, analyze and apply emerging trends to projects and operations. Contribute strategic expertise to IT and organizational initiatives. • Evaluate business requirements to develop architectural frameworks, specifications, code and prototypes that address emerging IT, business, user, and process requirements. • Develop and maintain a platform roadmap. • Maintain documentation of the platform architecture and design. • Collaborate with developers on achieving IT and business goals. • Develop and prepare performance metrics, activity to monitor progress. Develop project status reports and dashboards for senior management review. • Participate in industry/knowledge reference groups. • Provide training and guidance to other staff. • Lead and contribute technical expertise to projects. • Evangelize the adoption of best practices in relation to performance and reliability. • Continuously refine monitoring processes, policies, configurations, and thresholds. • Build monitoring that alerts on symptoms rather than on outages. • Actively look for opportunities to improve the availability and performance of systems by recommending the learnings from monitoring and observation. • Lead the organization in identifying trends, drawing conclusions from problems, and recommending the actions needed to resolve these issues. • Assist application support teams in developing and deploying a compelling monitoring profile for their critical applications and services using various monitoring techniques. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. PAY INFORMATION: The annual salary range for this position is $150K - $165K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field required. Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. Minimum 5 years of hands-on experience with New Relic or 3 years with New Relic along with 5 years on other comparable monitoring tools. Experience with Cloud, Linux, JAVA, Python, C, UNIX, and Ruby software and systems. Experience with Agile, SaaS, NoSQL, Cloud Architecture, and Javascript software and systems. Experience with containers and container orchestration tools (Docker and Kubernetes and experience preferred). Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring for different hybrid business applications and infrastructure. Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Natural collaboration skills and an eye on continuous improvement. Fluent in scalability and root cause analysis exercises. Dedicated to continuous integration and orchestration. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ++++++++++++++++++++++ BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 4% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Senior Volunteer Recruitment Specialist to support the African American and Latino communities in the North Carolina Region. This position will be based from a home office but will support the entire state and require travel. WHAT YOU NEED TO KNOW: The Sr Recruitment Specialist – Diverse Communities position is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support regional goals and mission-critical activities. WHERE YOUR CAREER IS A FORCE GOOD: Partner with key stakeholders, internal and external, to design and implement strategies focused on recruiting and retaining diverse partnerships in mission-critical volunteer positions – determine priorities, resources, and commitments. Responsible for researching diversity-related recruitment opportunities. Identify, cultivate, and maintain relationships with key diverse partners, organizations, market segments, and other populations to create a robust network and strong candidate pipeline for future needs. Ability to give in-person presentations, social media campaigns, and identify user groups and professional associations which could lead to qualified candidates. Collaborate with internal volunteer and employee resource groups. Develop and lead the volunteer recruitment team. Establish strategic partnerships and programs with recruiting team members to foster a culture of volunteerism that supports and assists in implementing regional diverse recruitment strategies. Develop, engage, and retain a volunteer recruitment team – measured by volunteer hours engagement, and participation in the volunteer satisfaction survey. Partner and/or lead monthly meetings and share monthly reports that highlight diverse recruitment strategies, targets, and goal achievement with key stakeholders. WHAT YOU NEED TO SUCCEED: Bachelor's degree required or a combination of education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined (Management experience cannot be substituted). Minimum 5-7 years of related experience required. Management Experience: M inimum 6 months of supervisory experience Excellent oral and written communication skills including proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. Travel: This may involve travel. A current valid driver's license and a good driving record is required. Physical Requirements: Depending on the work assignment may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. This may include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Will include working evenings and/or weekends occasionally. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in community outreach and relationship building with diverse communities. Strong critical thinking skills. Works collaboratively; Demonstrated ability to coach, mentor, and influence other professionals, volunteers, employees, and community partners. Excellent interpersonal, verbal, and written communication skills. Bilingual in Spanish is a plus. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Senior Volunteer Recruitment Specialist to support the African American and Latino communities in the North Carolina Region. This position will be based from a home office but will support the entire state and require travel. WHAT YOU NEED TO KNOW: The Sr Recruitment Specialist – Diverse Communities position is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support regional goals and mission-critical activities. WHERE YOUR CAREER IS A FORCE GOOD: Partner with key stakeholders, internal and external, to design and implement strategies focused on recruiting and retaining diverse partnerships in mission-critical volunteer positions – determine priorities, resources, and commitments. Responsible for researching diversity-related recruitment opportunities. Identify, cultivate, and maintain relationships with key diverse partners, organizations, market segments, and other populations to create a robust network and strong candidate pipeline for future needs. Ability to give in-person presentations, social media campaigns, and identify user groups and professional associations which could lead to qualified candidates. Collaborate with internal volunteer and employee resource groups. Develop and lead the volunteer recruitment team. Establish strategic partnerships and programs with recruiting team members to foster a culture of volunteerism that supports and assists in implementing regional diverse recruitment strategies. Develop, engage, and retain a volunteer recruitment team – measured by volunteer hours engagement, and participation in the volunteer satisfaction survey. Partner and/or lead monthly meetings and share monthly reports that highlight diverse recruitment strategies, targets, and goal achievement with key stakeholders. WHAT YOU NEED TO SUCCEED: Bachelor's degree required or a combination of education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined (Management experience cannot be substituted). Minimum 5-7 years of related experience required. Management Experience: M inimum 6 months of supervisory experience Excellent oral and written communication skills including proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. Travel: This may involve travel. A current valid driver's license and a good driving record is required. Physical Requirements: Depending on the work assignment may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. This may include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Will include working evenings and/or weekends occasionally. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience in community outreach and relationship building with diverse communities. Strong critical thinking skills. Works collaboratively; Demonstrated ability to coach, mentor, and influence other professionals, volunteers, employees, and community partners. Excellent interpersonal, verbal, and written communication skills. Bilingual in Spanish is a plus. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Regional Executive, the Regional Chief Operating Officer B serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals, priorities and timelines as established by the National Organization and the Regional Executive are met. Supervises four or more Executive Directors, Business Operations and Region administrative staff and all Community Services Programs that exist in the Region. Is responsible for all regional administrative functions. Is the liaison with consolidated back-office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management) and ensures the Region’s responsibilities correlating to these functions are accomplished. This is a hybrid position with a lot of traveling. The home office is in Dallas. Candidate may also work out of the Ft Worth office. WHERE YOUR CAREER IS A FORCE GOOD Staff Management: Responsible for personnel management of four or more Executive Directors, the Business Operations Manager/Coordinator, regional administrative and facilities/fleet management staff, community services programs staff. Serves as coach and mentor to management, employees and volunteers in these areas throughout the Region. Demonstrated commitment to professional development for self and all volunteers/employees working in Operations. Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required. Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the Region are accomplished. Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization. Support Function Oversight for: •Fleet Management: Oversees the Region’s fleet to ensure the upkeep and safe operations of all vehicles and trailers. Works within National and PHH guidelines. Manages the turnover of the fleet through the capital budget following ARC guidelines for age and mileage. •Facilities Management: In collaboration with NHQ Real Estate Services (RES) ensures that real estate transactions related to leasing/subleasing, selling/purchasing are carried out in accordance with established policies/procedures. Ensures maintenance of building/grounds for all facilities within the Region. When other organizational units (PHSS, BioMed, NHQ) share space in any of the regional facilities, manages the relationships and facility issues with these business partners. •Human Resources: Serves as the Region’s liaison with Human Resources to ensure that ARC policies & procedures are supported region-wide. Supports the on-boarding of new staff including completion of regulatory requirements, authorized equipment and access •Information Systems: Serves as the Region’s liaison with IT to ensure that hardware, software, phones and phone systems meet ARC minimum standards and are operational. •Continuity of Operations: Ensures Continuity of Operations (COOP) plans are in place and updated for all facilities within the region. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. This is a hybrid position with a lot of traveling. The home office is in Dallas. Candidate may also work out of the Ft Worth office. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED Bachelor’s degree in Business, Finance, Logistics, Data Analytics, non-profit administration or similar field required. MBA or equivalent a plus. Minimum 5 years of experience with at least 3 years in a non-profit or service organization preferred. Previous ARC experience desirable. Management Experience: Minimum 5 years directly related management/supervisory experience. A current, valid driver's license with good driving record is required. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong project management skills. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Refined critical thinking, analysis and problem solving skills and the ability to establish and adjust to current and emerging priorities and negotiate multiple complex activities. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Operations background. Finance background. Analysis and reporting . Think strategically. Strong communication skills. Supervisory experience. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Regional Executive, the Regional Chief Operating Officer B serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals, priorities and timelines as established by the National Organization and the Regional Executive are met. Supervises four or more Executive Directors, Business Operations and Region administrative staff and all Community Services Programs that exist in the Region. Is responsible for all regional administrative functions. Is the liaison with consolidated back-office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management) and ensures the Region’s responsibilities correlating to these functions are accomplished. This is a hybrid position with a lot of traveling. The home office is in Dallas. Candidate may also work out of the Ft Worth office. WHERE YOUR CAREER IS A FORCE GOOD Staff Management: Responsible for personnel management of four or more Executive Directors, the Business Operations Manager/Coordinator, regional administrative and facilities/fleet management staff, community services programs staff. Serves as coach and mentor to management, employees and volunteers in these areas throughout the Region. Demonstrated commitment to professional development for self and all volunteers/employees working in Operations. Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required. Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the Region are accomplished. Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization. Support Function Oversight for: •Fleet Management: Oversees the Region’s fleet to ensure the upkeep and safe operations of all vehicles and trailers. Works within National and PHH guidelines. Manages the turnover of the fleet through the capital budget following ARC guidelines for age and mileage. •Facilities Management: In collaboration with NHQ Real Estate Services (RES) ensures that real estate transactions related to leasing/subleasing, selling/purchasing are carried out in accordance with established policies/procedures. Ensures maintenance of building/grounds for all facilities within the Region. When other organizational units (PHSS, BioMed, NHQ) share space in any of the regional facilities, manages the relationships and facility issues with these business partners. •Human Resources: Serves as the Region’s liaison with Human Resources to ensure that ARC policies & procedures are supported region-wide. Supports the on-boarding of new staff including completion of regulatory requirements, authorized equipment and access •Information Systems: Serves as the Region’s liaison with IT to ensure that hardware, software, phones and phone systems meet ARC minimum standards and are operational. •Continuity of Operations: Ensures Continuity of Operations (COOP) plans are in place and updated for all facilities within the region. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. This is a hybrid position with a lot of traveling. The home office is in Dallas. Candidate may also work out of the Ft Worth office. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED Bachelor’s degree in Business, Finance, Logistics, Data Analytics, non-profit administration or similar field required. MBA or equivalent a plus. Minimum 5 years of experience with at least 3 years in a non-profit or service organization preferred. Previous ARC experience desirable. Management Experience: Minimum 5 years directly related management/supervisory experience. A current, valid driver's license with good driving record is required. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong project management skills. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Refined critical thinking, analysis and problem solving skills and the ability to establish and adjust to current and emerging priorities and negotiate multiple complex activities. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Operations background. Finance background. Analysis and reporting . Think strategically. Strong communication skills. Supervisory experience. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are currently seeking a professional, innovative and enthusiastic Executive Director for our Northeast Indiana Chapter based in Fort Wayne, Indiana. NOTE: In order to receive full consideration, please upload a formatted copy of your updated cover letter and resume, when applying to this position. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. WHERE YOUR CAREER IS A FORCE FOR GOOD 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHAT YOU NEED TO SUCCEED Bachelor’s degree in Business, Communications, Marketing, Public Relations, Finance or non-profit administration OR a combination of education and work experience. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Minimum of 1-year related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are currently seeking a professional, innovative and enthusiastic Executive Director for our Northeast Indiana Chapter based in Fort Wayne, Indiana. NOTE: In order to receive full consideration, please upload a formatted copy of your updated cover letter and resume, when applying to this position. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. WHERE YOUR CAREER IS A FORCE FOR GOOD 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHAT YOU NEED TO SUCCEED Bachelor’s degree in Business, Communications, Marketing, Public Relations, Finance or non-profit administration OR a combination of education and work experience. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Minimum of 1-year related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for an Area Booking Manager! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications or related field required. Minimum 3 years of related experience or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Travel: Some travel may be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for an Area Booking Manager! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications or related field required. Minimum 3 years of related experience or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Travel: Some travel may be required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Project Management Experience Non-Profit Experience Community Outreach Experience Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a First Aid and CPR Instructor located in the Greater Indianapolis IN area. This is a Benefited Part Time position. This position works a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: 4 Days of availability including Saturday Pay Information: The minimum salary range for Part Time begins at $18.35 an hour plus mileage. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy , ability to work with diverse communities, Bilingual -English and Spanish BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a First Aid and CPR Instructor located in the Greater Indianapolis IN area. This is a Benefited Part Time position. This position works a variable schedule. WHAT YOU NEED TO KNOW : Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE FOR GOOD : Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management: Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center. The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: 4 Days of availability including Saturday Pay Information: The minimum salary range for Part Time begins at $18.35 an hour plus mileage. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED: Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100% WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy , ability to work with diverse communities, Bilingual -English and Spanish BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center . You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Sales Representative III - First Responder Division. This is a Hybrid position We are looking for candidates located in Michigan or Ohio. WHAT YOU NEED TO KNOW: Reporting to the Sales Director, the Sales Representative III is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The Sales Representative III is directly responsible for developing long-term relationships with each Top Tier customer while identifying new and ongoing sales opportunities within each account. The Sales Representative III also sells Training Services products and services to new targeted acquisition accounts . WHERE YOUR CAREER IS A FORCE GOOD: Sells Training Services products and services to corporate, government, and/ or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing and closing new business with high value prospects. Ensures productive and professional relationship with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $400,000 but less than $900,000 • Standard Schedule: Monday-Friday 8:00am-5:00pm EST. Times may vary based on meetings • Pay Information: $69,600.-$74,560.Note: that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. You will be eligible to participate in an incentive plan based on annual individual and organization performance. WHAT YOU NEED TO SUCCEED : Education: Bachelor's degree required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. Physical Requirements The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience as a first responder trainer, preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Sales Representative III - First Responder Division. This is a Hybrid position We are looking for candidates located in Michigan or Ohio. WHAT YOU NEED TO KNOW: Reporting to the Sales Director, the Sales Representative III is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The Sales Representative III is directly responsible for developing long-term relationships with each Top Tier customer while identifying new and ongoing sales opportunities within each account. The Sales Representative III also sells Training Services products and services to new targeted acquisition accounts . WHERE YOUR CAREER IS A FORCE GOOD: Sells Training Services products and services to corporate, government, and/ or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing and closing new business with high value prospects. Ensures productive and professional relationship with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $400,000 but less than $900,000 • Standard Schedule: Monday-Friday 8:00am-5:00pm EST. Times may vary based on meetings • Pay Information: $69,600.-$74,560.Note: that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. You will be eligible to participate in an incentive plan based on annual individual and organization performance. WHAT YOU NEED TO SUCCEED : Education: Bachelor's degree required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. Physical Requirements The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience as a first responder trainer, preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Region Philanthropy Officer- Individual Giving to support the Michigan Region. WHAT YOU NEED TO KNOW: We are looking for a Regional Philanthropy Officer who will meet fundraising goals and objectives and connect with our Individual donors to serve our mission. In this role, you will identify, engage, cultivate, solicit, and steward current and prospective regional donors in expanding their financial support of the work of the American Red Cross. WHERE YOUR CAREER IS A FORCE GOOD: Work with the local fundraising team to d evelop and execute ongoing regional strategy for qualifying donors to ensure retention, growth of donor contributions, as well as recapture from previous donors. Work collaboratively with other departments and fundraising staff to create customized solicitation strategies matching the objectives of the organization and the interests of the donor/prospect. Solicit assigned donor portfolios through face-to-face visits and virtual meetings including preparation of personalized materials. Meet personal annual revenue targets by working with an assigned portfolio of donors and prospects. Implement a program/activity to identify, cultivate, solicit, and steward donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Maintain donor records within our database management tool. (Salesforce) Assist donors in creating meaning in their lives by giving to the American Red Cross. This position is a blend of work-from-home, in-person meetings with donors, and team meetings in the local office. Participate in disaster relief fundraising projects as appropriate. WHAT YOU NEED TO SUCCEED: Bachelor’s degree or equivalent experience required with minimum five years of sales and/or fundraising experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. Proven experience in developing strategies for donor retention, growth, and recapture, and proven success with complex requests is required. A current valid driver's license and a good driving record is required. Ability to relate well and work effectively with multiple constituencies and audiences. Excellent interpersonal, verbal, and written communication skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. Travel: Frequent travel within the Region is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great interpersonal skills, commitment to the cause, and adaptability. Fundraising and sales expertise with Michigan funding community is highly desirable. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Region Philanthropy Officer- Individual Giving to support the Michigan Region. WHAT YOU NEED TO KNOW: We are looking for a Regional Philanthropy Officer who will meet fundraising goals and objectives and connect with our Individual donors to serve our mission. In this role, you will identify, engage, cultivate, solicit, and steward current and prospective regional donors in expanding their financial support of the work of the American Red Cross. WHERE YOUR CAREER IS A FORCE GOOD: Work with the local fundraising team to d evelop and execute ongoing regional strategy for qualifying donors to ensure retention, growth of donor contributions, as well as recapture from previous donors. Work collaboratively with other departments and fundraising staff to create customized solicitation strategies matching the objectives of the organization and the interests of the donor/prospect. Solicit assigned donor portfolios through face-to-face visits and virtual meetings including preparation of personalized materials. Meet personal annual revenue targets by working with an assigned portfolio of donors and prospects. Implement a program/activity to identify, cultivate, solicit, and steward donors at the $5,000 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Maintain donor records within our database management tool. (Salesforce) Assist donors in creating meaning in their lives by giving to the American Red Cross. This position is a blend of work-from-home, in-person meetings with donors, and team meetings in the local office. Participate in disaster relief fundraising projects as appropriate. WHAT YOU NEED TO SUCCEED: Bachelor’s degree or equivalent experience required with minimum five years of sales and/or fundraising experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. Proven experience in developing strategies for donor retention, growth, and recapture, and proven success with complex requests is required. A current valid driver's license and a good driving record is required. Ability to relate well and work effectively with multiple constituencies and audiences. Excellent interpersonal, verbal, and written communication skills. Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). Ability to work on a team within a collaborative environment and ensure the highest customer service orientation. Travel: Frequent travel within the Region is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great interpersonal skills, commitment to the cause, and adaptability. Fundraising and sales expertise with Michigan funding community is highly desirable. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Implements, coordinates, and provides AmeriCorps program management, training and administration to 30 AmeriCorps members and their supervisors across 6 states (AK, HI, WA, OR, MT, ID). Acts as the primary liaison between the Public Health AmeriCorps members and the program’s internal and external partners. WHERE YOUR CAREER IS A FORCE GOOD 1. Manages AmeriCorps team, and related administrative processes & details, including, but not limited to: candidate recruitment, background checks, enrollment, timesheets, performance metrics, evaluations, member exits and budget maintenance 2. Ensures member service activities are in accordance with AmeriCorps guidelines, providing guidance, technical assistance to members and site supervisors to accomplish the year of service and to foster professional development 3. Facilitates team meetings, conducts one-on-one check-ins and annual site visit reviews. 4. Coordinates training, pre-service orientation and mid-year training, including logistics and evaluation for members and supervisors 5. Supports members and site-supervisors in matters of performance, compliance, and conflict resolution, providing coaching and correction at the local level as needed 6. Maintains records and necessary documentation, according to AmeriCorps and American Red Cross program guidelines; ensures proper maintenance of member files, reports, and record retention; maintains a high level of confidentiality 7. Functions as liaison to the AmeriCorps National team and assists in contract management, maintaining updates to contracts and policies and keeping other site partners informed 8. Completes Project Reporting tasks, including, but not limited to, Quarterly progress reports, site visit reports, and routine audits of member timesheets, training transcripts and monthly metrics 9. Assists in program development and continued quality assurance by sharing critical feedback and documenting best practices. Updates all program materials and guidelines as needed 10. Coordinates with the Red Cross Communications teams and through the program’s social media pages to promote program and member accomplishments and service highlights 11. Independently resolves minor and major problems and issues that may impact program or service delivery or outcomes. Ensures that appropriate program leadership (AmeriCorps Program Officer, Site Supervisors, Red Cross HR, etc.) are aware of any major issues 12. Carries out any additional assignments required to fulfill the Mission of the American Red Cross and the Public Health AmeriCorps program Scope: Direct daily operations of AmeriCorps grant. Pay Information: The salary range for this position is ( Washington State ): $6 5,479 - $66,788 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Ba chelor’s degree or equivalent combination of education and experience. Experience: Minimum 2-4 years of administrative experience. Ability to manage multiple priorities and have strong skills in planning, communication and problem-solving. Ability to perform tasks with minimal direction and supervision Management Experience: preferred 1 year of lead or supervisory experience. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates attention to detail and thoroughness. Prioritizes and plans work activities. Able to deal with frequent changes, delays, or unexpected events. Maintains confidentiality and w orks with integrity and ethically. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem-solving, leadership, project management and process improvement. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal grants or AmeriCorps experience is preferred. Travel: Travel will be required for site visits and national training A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Implements, coordinates, and provides AmeriCorps program management, training and administration to 30 AmeriCorps members and their supervisors across 6 states (AK, HI, WA, OR, MT, ID). Acts as the primary liaison between the Public Health AmeriCorps members and the program’s internal and external partners. WHERE YOUR CAREER IS A FORCE GOOD 1. Manages AmeriCorps team, and related administrative processes & details, including, but not limited to: candidate recruitment, background checks, enrollment, timesheets, performance metrics, evaluations, member exits and budget maintenance 2. Ensures member service activities are in accordance with AmeriCorps guidelines, providing guidance, technical assistance to members and site supervisors to accomplish the year of service and to foster professional development 3. Facilitates team meetings, conducts one-on-one check-ins and annual site visit reviews. 4. Coordinates training, pre-service orientation and mid-year training, including logistics and evaluation for members and supervisors 5. Supports members and site-supervisors in matters of performance, compliance, and conflict resolution, providing coaching and correction at the local level as needed 6. Maintains records and necessary documentation, according to AmeriCorps and American Red Cross program guidelines; ensures proper maintenance of member files, reports, and record retention; maintains a high level of confidentiality 7. Functions as liaison to the AmeriCorps National team and assists in contract management, maintaining updates to contracts and policies and keeping other site partners informed 8. Completes Project Reporting tasks, including, but not limited to, Quarterly progress reports, site visit reports, and routine audits of member timesheets, training transcripts and monthly metrics 9. Assists in program development and continued quality assurance by sharing critical feedback and documenting best practices. Updates all program materials and guidelines as needed 10. Coordinates with the Red Cross Communications teams and through the program’s social media pages to promote program and member accomplishments and service highlights 11. Independently resolves minor and major problems and issues that may impact program or service delivery or outcomes. Ensures that appropriate program leadership (AmeriCorps Program Officer, Site Supervisors, Red Cross HR, etc.) are aware of any major issues 12. Carries out any additional assignments required to fulfill the Mission of the American Red Cross and the Public Health AmeriCorps program Scope: Direct daily operations of AmeriCorps grant. Pay Information: The salary range for this position is ( Washington State ): $6 5,479 - $66,788 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Ba chelor’s degree or equivalent combination of education and experience. Experience: Minimum 2-4 years of administrative experience. Ability to manage multiple priorities and have strong skills in planning, communication and problem-solving. Ability to perform tasks with minimal direction and supervision Management Experience: preferred 1 year of lead or supervisory experience. Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrates attention to detail and thoroughness. Prioritizes and plans work activities. Able to deal with frequent changes, delays, or unexpected events. Maintains confidentiality and w orks with integrity and ethically. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem-solving, leadership, project management and process improvement. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal grants or AmeriCorps experience is preferred. Travel: Travel will be required for site visits and national training A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are currently seeking a professional, innovative and enthusiastic Executive Director for our Central Indiana Chapter (Muncie and Lafayette area). NOTE: In order to receive full consideration, please upload a formatted copy of your updated cover letter and resume, when applying to this position. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. WHERE YOUR CAREER IS A FORCE FOR GOOD 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHAT YOU NEED TO SUCCEED Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Minimum of 5 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Minimum of 1-year related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW We are currently seeking a professional, innovative and enthusiastic Executive Director for our Central Indiana Chapter (Muncie and Lafayette area). NOTE: In order to receive full consideration, please upload a formatted copy of your updated cover letter and resume, when applying to this position. This position involves very little operational responsibility. It is an external-facing, community relations position. The successful candidate must be comfortable being the face of the Red Cross in their assigned territory. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Executive, or designated span break, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. WHERE YOUR CAREER IS A FORCE FOR GOOD 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHAT YOU NEED TO SUCCEED Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Minimum of 5 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Minimum of 1-year related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Senior Operations Coordinator. This is a work from home position, open to candidates that live in the continental United States. WHAT YOU NEED TO KNOW: The Training Services Senior Operations Coordinator is responsible for providing complex support such as business analysis, reporting, and data entry, and all aspects of the customer training experience. The position will work with Service Delivery business units and serves as an administrative liaison within the Red Cross and with external customers regarding training needs and specialized support. The role will also support departmental projects for business units which includes the Strategic Partners team, Scheduling team, Product Implementation, Business Operations, Logistics, and the Aquatic team. The role will serve as a liaison within the company and with external customers regarding customer training, administrative issues, and specialized support. This position also performs daily activities related to data management, reporting, and relationship management, and adheres to American Red Cross policies, processes, and procedures. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Provide internal and external communication and technical client support. Develop, cultivate, and manage relationships with internal and external business partners, and training customers, to provide excellent customer service. Provide pre and post training event administrative support, which includes negotiating and solidifying customer training event specifics. Prepare, analyze, and report results on data sets obtained from various sources to support overall productivity. Develop, monitor, and present metrics to assess the overall effectiveness of policies, programs and systems that support Service Delivery goals and objectives. Conduct invoicing and payment activities related to Strategic Partner classes and other business needs using software such Coupa. Perform complex administrative functions, with little supervision for management team in many different channels of Service Delivery department. Initiate, prepare, and edit written materials, correspondence, and reports using various software and/or database management applications. •Standard Schedule: Monday-Friday 8:30am-5:00pm or 9:00am-5:30am. We ask that you are available to work 11:00am-8:00pm 2x a month. •Pay Information: The salary range for this position is $23.89-$26.28. an hour. Note : that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. WHAT YOU NEED TO SUCCEED : Education: High school diploma or equivalent required. Associate degree in business or program administration preferred. Experience: Minimum of 7 years’ experience in managing customer service or office environments. Skills & Abilities: Must have proficient data entry skills. Professional verbal, written communication and presentation skills. Proficient in MS Office/Word, Excel, Power Point, Salesforce.com and web-based applications and telephone protocol. Knowledgeable in all proprietary systems such as: Coupa, Skedulo, Power BI preferred. Strong organizational, time management and interpersonal, and customer service skills also required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Someone with strong experience in Salesforce, Power Bi, Coupa, Skedulo is preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Senior Operations Coordinator. This is a work from home position, open to candidates that live in the continental United States. WHAT YOU NEED TO KNOW: The Training Services Senior Operations Coordinator is responsible for providing complex support such as business analysis, reporting, and data entry, and all aspects of the customer training experience. The position will work with Service Delivery business units and serves as an administrative liaison within the Red Cross and with external customers regarding training needs and specialized support. The role will also support departmental projects for business units which includes the Strategic Partners team, Scheduling team, Product Implementation, Business Operations, Logistics, and the Aquatic team. The role will serve as a liaison within the company and with external customers regarding customer training, administrative issues, and specialized support. This position also performs daily activities related to data management, reporting, and relationship management, and adheres to American Red Cross policies, processes, and procedures. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Provide internal and external communication and technical client support. Develop, cultivate, and manage relationships with internal and external business partners, and training customers, to provide excellent customer service. Provide pre and post training event administrative support, which includes negotiating and solidifying customer training event specifics. Prepare, analyze, and report results on data sets obtained from various sources to support overall productivity. Develop, monitor, and present metrics to assess the overall effectiveness of policies, programs and systems that support Service Delivery goals and objectives. Conduct invoicing and payment activities related to Strategic Partner classes and other business needs using software such Coupa. Perform complex administrative functions, with little supervision for management team in many different channels of Service Delivery department. Initiate, prepare, and edit written materials, correspondence, and reports using various software and/or database management applications. •Standard Schedule: Monday-Friday 8:30am-5:00pm or 9:00am-5:30am. We ask that you are available to work 11:00am-8:00pm 2x a month. •Pay Information: The salary range for this position is $23.89-$26.28. an hour. Note : that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. WHAT YOU NEED TO SUCCEED : Education: High school diploma or equivalent required. Associate degree in business or program administration preferred. Experience: Minimum of 7 years’ experience in managing customer service or office environments. Skills & Abilities: Must have proficient data entry skills. Professional verbal, written communication and presentation skills. Proficient in MS Office/Word, Excel, Power Point, Salesforce.com and web-based applications and telephone protocol. Knowledgeable in all proprietary systems such as: Coupa, Skedulo, Power BI preferred. Strong organizational, time management and interpersonal, and customer service skills also required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Someone with strong experience in Salesforce, Power Bi, Coupa, Skedulo is preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building relationships and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Senior Disaster Program Manager to work in our South Carolina Region. WHAT YOU NEED TO KNOW: In this role you will manage the implementation of the disaster services program in an assigned geographic territory based on the regional configuration. Lead and manage a team of local Disaster Program Managers and Supervisors responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plan, direct, and implement department, service or program overall strategic goals and objectives. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: 1: Implement strategies, initiatives, processes and procedures that support the successful day-to-day and major disaster, relief and recovery operations. Manage disaster services program goals, objectives, policies, and procedures in a territory in alignment with established metrics. Support consistent service delivery strategies and plans. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. 2: Lead and manage a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Hire, train, coach, counsel, and evaluate performance of direct reports and volunteers. 3: Act in a facilitative leader role across the disaster cycle. Align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. Within scope of position, represent the entire disaster cycle of preparedness, response and recovery. 4: Develop and cultivate professional relationships with key internal & external partners/organizations. Serve as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensure interface with community leaders, corporations, businesses and government agencies. Participate in local planning, exercises, and training, to include exercises called by local partners (VOADs, EMAs and LEPCs). 5: Mobilize the local community to prepare for, respond to and recover from emergencies. Meet the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 6: Execute a comprehensive district response when required. Manage local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serve during times of disaster as the operational leadership for the territory/local level. Participate in a leadership role on larger operations regionally, division or nationwide. 7: Ensure that American Red Cross services are available to diverse communities. Scope: Interpret and administer policies, process, and procedures that may affect sections and subordinate units. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Management Experience: 3 years of supervisory or management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated in-depth knowledge of program or service and ability to create presentations and develop training modules. Develop project plans, budgets, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Ability for planning, public speaking, project management and process improvement required. Must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ensure all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Bilingual English/Spanish language skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building relationships and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Senior Disaster Program Manager to work in our South Carolina Region. WHAT YOU NEED TO KNOW: In this role you will manage the implementation of the disaster services program in an assigned geographic territory based on the regional configuration. Lead and manage a team of local Disaster Program Managers and Supervisors responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plan, direct, and implement department, service or program overall strategic goals and objectives. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: 1: Implement strategies, initiatives, processes and procedures that support the successful day-to-day and major disaster, relief and recovery operations. Manage disaster services program goals, objectives, policies, and procedures in a territory in alignment with established metrics. Support consistent service delivery strategies and plans. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. 2: Lead and manage a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Hire, train, coach, counsel, and evaluate performance of direct reports and volunteers. 3: Act in a facilitative leader role across the disaster cycle. Align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. Within scope of position, represent the entire disaster cycle of preparedness, response and recovery. 4: Develop and cultivate professional relationships with key internal & external partners/organizations. Serve as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensure interface with community leaders, corporations, businesses and government agencies. Participate in local planning, exercises, and training, to include exercises called by local partners (VOADs, EMAs and LEPCs). 5: Mobilize the local community to prepare for, respond to and recover from emergencies. Meet the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. 6: Execute a comprehensive district response when required. Manage local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serve during times of disaster as the operational leadership for the territory/local level. Participate in a leadership role on larger operations regionally, division or nationwide. 7: Ensure that American Red Cross services are available to diverse communities. Scope: Interpret and administer policies, process, and procedures that may affect sections and subordinate units. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Management Experience: 3 years of supervisory or management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated in-depth knowledge of program or service and ability to create presentations and develop training modules. Develop project plans, budgets, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Ability for planning, public speaking, project management and process improvement required. Must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ensure all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Bilingual English/Spanish language skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Contribute expertise and guidance to implement and execute programs and services that further the engagement of volunteers. Supervise volunteers and act as a subject-matter-expert on volunteer programs, tools, processes and systems. Serve as a liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area which includes frequent interaction with the volunteer community both personally and through the volunteer infrastructure. Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues. 2: Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. 3: Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each volunteer position. 4: Lead volunteer training and serve as subject-matter-expert on volunteer programs, tools and resources. Provide support and guidance to volunteer trainers and ensures training is thorough and documented. 5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. 6: Train and lead screening and training team volunteers. Serve as Point-of-Contact to the Volunteer Intake Processing Center. Assist in screening and referring prospective volunteers. 7: Lead the development and management of volunteer planning and scheduling to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: May involve travel. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 29, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Contribute expertise and guidance to implement and execute programs and services that further the engagement of volunteers. Supervise volunteers and act as a subject-matter-expert on volunteer programs, tools, processes and systems. Serve as a liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area which includes frequent interaction with the volunteer community both personally and through the volunteer infrastructure. Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues. 2: Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. 3: Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each volunteer position. 4: Lead volunteer training and serve as subject-matter-expert on volunteer programs, tools and resources. Provide support and guidance to volunteer trainers and ensures training is thorough and documented. 5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. 6: Train and lead screening and training team volunteers. Serve as Point-of-Contact to the Volunteer Intake Processing Center. Assist in screening and referring prospective volunteers. 7: Lead the development and management of volunteer planning and scheduling to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: May involve travel. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
