James City County

$14.78 / hour; Seasonal positions available (up to 40 hours/week, April-September) Williamsburg Regional Library, a nationally recognized, star-rated library, is looking for public-service focused individuals to join our summer reading team. Summer Reading Assistants perform responsible work conducting youth story times and other tasks facilitating summer reading at Williamsburg Regional Library Buildings and occasionally at various outreach sites. WRL contributes to a strong, informed, and resilient community by providing access to resources, programs, and public spaces. WRL delivers outstanding and equitable library services to all members of a diverse region.   WRL offers a collaborative, collegial, and flexible work environment with an emphasis on always adapting to meet the changing needs of our users. WRL is committed to equal opportunity in its employment practices. WRL values diversity and invites applications from all candidates, including those who identify with underrepresented groups. Responsibilities: Performs all aspects of summer reading that includes talking with, and listening to children, awarding incentives, and maintaining records of progress. Prepares and performs age-appropriate story times and assists with other youth programs, including outdoor programs. Collects, records and reports summer reading statistics. Maintains appropriate supplies of summer reading materials, including prizes and incentives. Assists with library operations including emptying book drops, shelving materials, and maintaining the children’s area.   Requirements: Any combination of education and experience equivalent to a high school diploma; some college and/or public library experience preferred; some experience working with youth. Skill in working with children and caregivers, along with excellence in customer service. Basic computer literacy skills. Ability to interact and communicate with youth and adults in a pleasant and effective manner; accurately collect, record and report summer reading statistics; independently plan and organize daily work and special projects, set priorities, use time effectively and meet deadlines.   Click here ​ for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Spray Technician   $39,968 or higher DOQ + $2,000 Sign On Bonus +  Full-Time County Benefits .   James City County’s General Services Department is hiring a Spray Technician to perform responsible work in the area of pesticide maintenance for County parks and other grounds and planted areas throughout James City County. Signing bonus of $2000 is offered to eligible candidates. Responsibilities: Oversees work of team members during operations including accountability for job completion, materials selection, coordination of logistics, and overall welfare and performance of assigned personnel. Maintains records of assigned work including work performed, pesticide usage, equipment repair and maintenance, and maintains an inventory of necessary pesticides and fertilizers. Prepares and maintains a variety of logs and reports; assists in ordering supplies and tracking inventory. Performs preventive maintenance on equipment as needed; may review new equipment, chemicals, etc. This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations. Requirements: Any combination of education and experience equivalent to a high school diploma; considerable experience in the operation of grounds-keeping equipment and in landscape techniques and some experience in overseeing the work of others preferred. Must possess a valid Virginia Commercial Driver’s License and have an acceptable driving record based on James City County’s criteria. Must possess and maintain certification for application of herbicides, fertilizers and certain insecticides. Knowledge of landscaping and grounds care techniques and operation of relevant equipment to include pesticide and pesticide application using both high and low pressure systems; equipment operation and safety regulations; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in computer software especially Microsoft Office Suite; equipment usage and pesticide application. Ability to plan, coordinate and guide the work of others; perform strenuous physical labor; establish and maintain effective working relationships with both County staff and the public; follow oral and written instructions.   Click here ​ for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Care Team Nurse Case Manager (Limited Term) $52,339 / year or higher DOQ + Full-Time County Benefits .   James City County seeks a talented individual to join our Social Services Department in a rewarding opportunity with many growth and development opportunities. Limited-term positions are continued based on available funding and the needs of the department, with a high potential for extension beyond the initial term. Position has a 8am-5pm schedule with some flexibility required depending on the needs of families served. If you're passionate about making a positive impact on the well-being of children and the people who care for them, we invite you to apply. Help us continue to create a healthier community! Responsibilities: Conduct health assessments for children and families, aiding in the development of health goals. Provide ongoing case management services, including referrals, monitoring, home visits, and health education; ability to produce accurate and timely case notes/documentation. Collaborate with community professionals to coordinate care and services. Assist families in establishing and maintaining a medical home, aid in organizing/scheduling appointments/follow-up care, and advocacy during some medical appointments. Provides assessment of health care needs for children and their families and assists families with developing health goals as identified through the assessment. Provides community education and consultation services for children and families. Documents accurately and timely for enrollment paperwork, reports, assessments, goal plans, and other required forms.   Requirements: Requires Licensed Professional Nurse (LPN) or Registered Nurse (RN) licensed from the Commonwealth of Virginia; experience working with children and families. Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Knowledge of 2 generational model and with a trauma informed lens, knowledge of treatment modalities and disorders, to include mental and substance abuse, as well as knowledge of medications, indications, and contraindications to assist with health case management. Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skills in recording, interviewing, assessing, decision making, and treatment planning. Skill in use of computer software, especially Microsoft Office Suite; and oral and written communication Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards, and precedents. Must be able to work a flexible schedule, including some nights and weekends.   Click here ​ for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered.   Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Senior Accountant   $56,036 / year or higher DOQ + Full-Time County Benefits .   James City County’s Financial and Management Services Department seeks an individual to perform experienced accounting work including but not limited to preparing financial schedules and reports and managing capital assets and leases for the County and its fiscal agencies.   Responsibilities: Manages capital assets and leases for the County and its fiscal agencies to include computing, preparing, and maintaining all journal entries and schedules for the addition, disposal, and depreciation of the capital assets and amortization or modification of any leases. Oversees all inventory processes for capital assets to include developing policies and procedures. Prepares complex schedules, research, account analysis, and other material necessary for preparation of financial statements, ledgers, reports, and taxes. Coordinates and prepares cash balancing with the Treasurer’s Office for the County. Computes, prepares, and inputs data for journal entries; reconciles accounts, subledgers, and system modules to the general ledger.   Requirements: Any combination of education and experience equivalent to a Bachelor’s degree in accounting or related field and considerable accounting experience using complex financial systems; local government accounting experience preferred. Must possess reliable transportation to work site(s). Knowledge of principles, methods, and practices of accounting, tax, ledger recording, balancing, and financial reporting; Generally Accepted Accounting Principles (GAAP); knowledge of Governmental Accounting Standards Board (GASB) statements; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in use of computer software, especially Microsoft Office Suite; Tyler Enterprise ERP (MUNIS) preferred. Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.   Click here ​ for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Senior Customer Service Representative $35,006 / year or higher DOQ +  Full-Time County Benefits . James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.  The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends. Responsibilities: Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings. Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid. Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies. Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders. Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed. Completes monthly reports.   Requirements: Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child). Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping. Skill in use of computer software including Microsoft Office Suite and Sign-ups. Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions Click here ​ for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Customer Service Representative   $15.76/hr., On-Call positions available. James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.  Responsibilities: Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas. Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports. Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons. Performs other duties as assigned. Requirements: Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money. Must possess reliable transportation to work site(s). Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child). Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping. Skill in use of computer software including Microsoft Office Suite. Ability to communicate with the public and coworkers in an effective, professional, and courteous manner. Click here ​ for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov  

Victim Advocate $45,704 / year or higher DOQ +  Full-Time County Benefits . James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.   Responsibilities: Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements. Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case. Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims. Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative. Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.   Requirements: Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred. Must possess reliable transportation to work site(s). Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred. Skill in use of computer software, especially Microsoft Office Suite. Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.   Click here ​ for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov  

The James City Service Authority seeks an individual to perform responsible work installing, maintaining, repairing, and constructing the JCSA’s water and wastewater systems. There are four levels in the Wastewater Collection series distinguished by the level of work performed and the qualifications of the employee.  Salary Negotiable depending on qualifications plus Full-Time County Benefits . There are four levels of Wastewater Collection Utility Worker distinguished by the level of the work performed and the qualifications of the employee and the requirements of the position being filled. Responsibilities: Works as a member of a crew performing manual labor installing, repairing, and maintaining JCSA sewer and water infrastructure; operates or learns to operate heavy equipment. Performs or learns to perform administrative tasks such as preparing work orders, mapping infrastructure, and taking measurements. Performs or learns to perform water distribution infrastructure inspections that center on JCSA standards; catalogs problems for repair purposes. Performs or learns preventive and emergency maintenance of water distribution infrastructure. Knowledge of occupational and safety hazards inherent with working in an underground utility section including confined space, trench safety, traffic control, and other requirements pertaining to water distribution operation and maintenance. Responds or learns to respond to after-hours emergencies; ability to work an on-call schedule.   Requirements: Any combination of education and experience equivalent to a high school diploma. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Required to fulfill all requirements of JCSA’s Respiratory Protection Program. Knowledge of safe and effective use of hand and power tools; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in use of computer software. Ability and tolerance to function in an environment that requires the use of respiratory protection devices; communicate effectively both verbally and in writing; follow both verbal and written instructions; establish and maintain effective working relationships with staff and the public. Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jcsava.gov  

The James City Service Authority seeks an individual to perform responsible work installing, maintaining, repairing, and constructing the James City Service Authority (JCSA) water distribution systems. There are four levels in the Water Distribution Utility Worker series distinguished by the level of work performed and the qualifications of the employee. There are four levels of Water Distribution Utility Worker distinguished by the level of the work performed and the qualifications of the employee and the requirements of the position being filled.  Salary DOQ + Full-Time County Benefits . Responsibilities: Works as a member of a crew performing manual labor installing, repairing, and maintaining JCSA water distribution infrastructure; operates construction tools and equipment. Performs or learns to perform administrative tasks such as preparing work orders, mapping infrastructure, and taking measurements. Performs or learns to perform water distribution infrastructure inspections that center on JCSA standards; catalogs problems for repair purposes. Performs or learns preventive and emergency maintenance of water distribution infrastructure. Knowledge of occupational and safety hazards inherent with working in an underground utility section including confined space, trench safety, traffic control, and other requirements pertaining to water distribution operation and maintenance. Responds or learns to respond to after-hours emergencies; ability to work an on-call schedule.   Requirements: Any combination of education and experience equivalent to a high school diploma. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Required to fulfill all requirements of the JCSA’s Respiratory Protection Program. Knowledge of safe and effective use of hand and power tools; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in use of computer software. Ability and tolerance to function in an environment that requires the use of respiratory protection devices; communicate effectively both verbally and in writing; follow both verbal and written instructions; establish and maintain effective working relationships with staff and the public.   Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.   Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov  

Salary DOQ + Full-Time County Benefits .  The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes. There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee. Classification Title                               Salary Range       Salary Utility Account Representative I            Grade 10            $39,968 / yr or higher DOQ Utility Account Representative II           Grade 11           $42,734 / yr or higher DOQ Utility Account Representative III          Grade 13           $48,903 / yr or higher DOQ   Responsibilities: Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs. Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits. Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks. Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers. Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees. Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code. (Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws. Performs other duties as assigned.   Requirements: Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service. Must possess reliable transportation to work site(s). Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in use of computer software, including Microsoft Office Suite. Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service. Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jcsava.gov .  

Benefit Program Specialist I/II/III $42,734 - $48,903 / year or higher DOQ + Full Time County Benefits The James City County Social Services Department seeks an individual to perform responsible work reviewing and evaluating information gathered from applicants to determine eligibility for public assistance programs and services within established policies, procedures, and guidelines. There are three levels of Benefit Program Specialist distinguished by the level of work performed and the qualifications of the employee. Benefit Program Specialist I: $42,734 / year or higher DOQ Benefit Program Specialist II: $45,704 / year or higher DOQ Benefit Program Specialist III: $48,903 / year or higher DOQ Responsibilities: Determines and re-determines eligibility of individuals and families for one or more federal, state and local financial assistance programs including: Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled, and nursing home/community based care; TemporaryAssistance for Needy Families(TANF); Auxiliary Grants(AG); GeneralRelief (GR) for unattached children; and Energy Assistance; interprets and explains policies pertaining to financial assistance programs. Conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies. Identifies and assesses customer needs to make proper referrals to various Social Services programs, such as Fraud, Children’s Services, Adult Services and Housing, as well as other community organizations, mental health, Social Security and other organizations. Tracks and complies with state mandates for timeliness and accuracy compliance for all financial assistance programs; conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies. Gathers and analyzes verification documents received for authenticity, validity and accuracy; secures and safeguards confidential information from applicants, recipients and federal reports. (Benefits Program Specialist III) Assists with training of staff; assumes supervisory duties in absence of supervisor; attends management meetings and public speaking engagements; assists with tracking and monitoring funds available for State, local and federal childcare subsidy budget, along with recruitment and retention of childcare subsidy vendors if assigned the Childcare Assistance program area. Requirements: Any combination of education and experience equivalent to an Associate’s degree in human services or related field; some human service related experience, preferably involving interviewing customers. Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of basic mathematical calculations. Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication. Ability to work independently; effectively manage multiple responsibilities; meet deadlines; exercise independent judgment and initiative; and pay attention to detail in accordance with established policies and procedures; the ability to perform basic mathematical calculations to determine income.   Click here to see a full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Permit Technician I/II   $37,398 / year or higher DOQ +  Full-Time County Benefits James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments. There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.   Permit Technician I - $37,398 / year or higher DOQ Permit Technician II - $39,968 / hour or higher DOQ Responsibilities: Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members. Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees. Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor. Utilizes training opportunities and resources provided to improve professional and technical skills. Manages utility meter release approvals and red tag notifications.   Requirements: Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred. Must have reliable transportation to work site(s). Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code. Skill in the use of computer software, especially Microsoft Office Suite. Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.   Click here ​ for full job description. Accepting applications until 11:59PM EST on 04/15/2024 Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov  

Human Resource Specialist I/II/III   $52,339 – $60,011 / year or higher DOQ + Full-Time County Benefits .   James City County’s General Services Department seeks an individual to perform responsible work coordinating the day-to-day administration of comprehensive human resource activities for the General Services Department. There are three levels of the Human Resource Specialist General Services Department distinguished by the level of work performed and the qualifications of the employee.   Responsibilities: Coordinates with department staff regarding human resource processes including employment and recruitment, onboarding, new hire training, benefits, retention, compensation, and HRIS systems; provides oversight and guidance to General Services staff to ensure best practices and applicable laws and processes are followed. Coordinates and administers recruiting and new employee hiring processes; develops and implements marketing strategies to increase and attract a qualified and diverse applicant pool; develops and implements selection strategies for best qualified candidates; creates and maintains relationships with local schools to foster trades work-based learning and internships, and employment opportunities. Assists with employee relations issues, including investigation and implementation of recommended disciplinary actions; works with Human Resource staff, General Services division supervisors and employees to resolve employee complaints and management issues; ensures actions taken are in compliance with James City County personnel policies and procedures, human resource management practices and applicable laws and regulations. Ensures compliance and accuracy of records and retention management to include I-9, medical documentation, FOIA requests, subpoenas, and EVerify notifications. Performs data entry in variety of databases; ensures accuracy of data and overall system integrity; maintains department related information on the County website and the intranet. Keeps up-to-date on current trends and legislation in the human resource field; recommends changes to policies, procedures and practices to reflect best management practices and comply with current laws and regulations; conducts research on a wide variety of Human Resource related topics; provides consultation to employees and managers of the divisions within the General Services Department in all areas of human resource management.   Requirements: Any combination of education and experience equivalent to an Associate’s degree in human resource management or related field; Bachelor’s degree preferred; some professional human resource work experience, preferably in the public sector. Experience with Vista HRMS, SQL and Web design programs preferred. Experience developing and implementing successful social media and digital marketing campaigns is preferred. Must have reliable transportation to work site(s). Knowledge of principles and practices of professional human resource work; employee recruitment and hiring processes. Knowledge of the Fair Labor Standards Act (FLSA), equal employment opportunity regulations, Affordable Care Act (ACA) and other employment laws; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and modern trends, issues, and practices in human resource field. Skill in use of computer software, especially Microsoft Office Suite; and excellent written and oral communication skills. Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures; establish and maintain effective working relationships with County employees, vendors, and the public.   Click here ​ for full job description. Accepting applications until 11:59PM EST on 04/25/2024. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

$45,704 or higher DOQ + Full-Time County Benefits . James City County’s Colonial Community Corrections Agency is seeking an individual to perform independent responsible work through the use of  sound judgment and discretion in the assessment of  criminogenic needs of inmates returning to the local community.  This professional will assist inmates in a successful transition into the community; and will also supervise a caseload of recently incarcerated probationers in accordance with Evidence Based Practices (EBP), supervision guidelines, and standards set by local policy and as established by the Department of Criminal Justice Services (DCJS).   Responsibilities: Conduct interviews, assessments, and evaluations of inmates located in the Virginia Peninsula Regional Jail to determine appropriate level of client supervision and services required for appropriate transition back into the community. Develop and coordinate evidence based programming both within Colonial Community Corrections and the Virginia Peninsula Regional Jail. Facilitate MRT groups; provide other cognitive behavioral curriculum and serve as a liaison  to the local  Reentry Council and other relevant teams and sub-committees. Provide and prepare oral and written progress reports as appropriate. Requirements: Any combination of education and experience equivalent to a bachelor’s degree in criminal justice, behavioral sciences, rehabilitation counseling, or related field and experience in adult probation, social services, criminal justice, or related field. Must possess a valid Virginia driver’s license and have an acceptable driving record based on County criteria. Considerable knowledge of theories and practices of social case work and reentry efforts. Ability to communicate effectively both orally and in writing. Ability to maintain working effective working relationships with other professional groups within and outside local government agencies. Click here ​ for full job description. Accepting applications until 11:59PM EST on 03/08/2024. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

$52,339 or higher DOQ + Full-Time County Benefits . James City County’s Colonial Community Corrections Agency is seeking an individual to perform experienced professional work providing supervision for assigned staff responsible for supervision of defendants referred to pretrial supervision by the courts or a magistrate. Responsibilities: Supervises assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities; and oversees special projects by way of pretrial research, study and development. Assists in the interpretation of policy, protocol, and procedures for the benefit of assigned staff. Supervises small caseload using Evidence Based Practices (EBP), supervision guidelines, and standards as set by Colonial Community Corrections (CCC) Standard Operation Procedure (SOP) and the Department of Criminal Justice Services (DCJS). • Documents, in accordance with SOP, all supervision contacts; ensures objectives/conditions are conveyed to and understood by defendant; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests. Review and approve pretrial reports and correspondence. Requirements: Any combination of education and experience equivalent to a bachelor’s degree in criminal justice, human services or related field; considerable experience as a probation officer and, some experience in adult probation, criminal justice or a related field. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Knowledge of best practices as it relates to pretrial supervision; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff. Skill in computer software, especially Microsoft Office Suite. Ability to plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police and other criminal justice employees. Click here ​ for full job description. Accepting applications until 11:59PM EST on 03/15/2024. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

$32,781 / year or higher DOQ +  Full-Time County Benefits . James City County’s General Services Department seeks an individual to perform responsible work operating one or more of the County’s Convenience Centers for disposal of residential refuse and recyclables. There are two levels of Convenience Center Attendant distinguished by the level of work performed and the qualifications of the employee. Convenience Center Attendant I: $32,781 / year or higher DOQ Convenience Center Attendant II: $35,006 / year or higher DOQ Responsibilities: Cleans Convenience Centers; collects refuse placed on ground; sweeps area and picks up litter. Provides customer service to citizens; collects fees, informs citizens of County’s recycling requirements; monitors compliance before disposal. Ensures various materials accepted by Centers (glass containers, aluminum cans, plastics, mixed paper, cardboard and trash) are placed in proper collection containers. Estimates size of trash loads and collects the appropriate number of coupons or credit/debit card via electronic payment device for charges required for disposal. Maintains daily records of the number of residents using the center and the amount of convenience center coupons collected. Operates solid waste equipment including stationary compactor, and pick-up truck. This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.   Requirements: Any combination of education and experience equivalent to a high school diploma; some experience operating heavy equipment such as excavator, knuckle boom, pay loader, roll off truck or similar types of equipment preferred. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria. Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Ability to understand instructions and work independently. Ability courteously and effectively communicate with public including enforcing regulations. Click here ​ for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Candidates offered a full-time position are eligible for a $1,400 sign-on bonus! **ask for more details. $30,747 / year or higher DOQ +  Full-Time County Benefits . James City County’s General Services Department seeks an individual to perform responsible custodial and manual work in the care and cleaning of County facilities, buildings, and grounds. There are two levels of Custodian distinguished by the level of work performed and the qualifications of the employee. Custodian I: $30,747 / year or higher DOQ Custodian II: $32,781 / year or higher DOQ Responsibilities: Performs routine cleaning tasks such as dusting or polishing chairs, desks, tables, shelves, and other furniture; washes windows, woodwork and walls; gathers and disposes of trash; vacuums, sweeps and mops floors. Cleans restrooms and restocks supplies. Closes and locks buildings after late meetings; sets up and breaks down equipment for meetings, classes and special events. This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations. Requirements: Any combination of education and experience equivalent to a high school diploma. Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County criteria. Knowledge of cleaning methods, materials and equipment to include the operation of vacuums; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction. Skill in developing and maintaining cooperative and professional relationships with employees and the public; effectively responding to routine inquiries and disputes. Ability to use equipment and cleaning materials efficiently and economically; use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing.   Click here ​ for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a  fully completed application is required for your application to be considered.

$48,903 / year or higher DOQ +  Full-Time County Benefits . The James City Service Authority seeks an individual to perform responsible work overseeing the activities of an underground utility crew during their operations; plans, guides and performs work for the installation, maintenance and repair of JCSA’s wastewater collection system.   Responsibilities: Oversees work of crew members during their operations including accountability for job completion, materials selection, coordination of logistics, and the overall welfare and performance of assigned personnel. Troubleshoots operational problems; performs skilled work in the installation, maintenance and repair of wastewater collection system. Inspects work sites to determine materials and equipment needed and proper specifications to follow. Promotes and ensures proper crew member training and compliance with departmental safety procedures and JCSA standards and specifications. Serves as a ‘competent person’ as defined by the Occupational Safety and Health Administration (OSHA) in directing all excavation operations, and as entry supervisor during confined space entry activities. Conducts various inspections, detects problem areas and initiates corrective actions; verifies geographical locations using the GPS/GIS systems. Performs other duties as assigned.   Requirements: Any combination of education and experience equivalent to a high school diploma; considerable experience in the inspection, maintenance and repair of water distribution and wastewater collection systems; job planning, materials selection and coordination of logistics involved for all operations related to underground infrastructure repair and installation. Must possess a valid Virginia Class A Commercial driver’s license with combination endorsements of airbrakes and tanker, and have an acceptable driving record based on James City County’s criteria. Knowledge of the occupational and safety hazards inherent with working in an underground utility section, system hazards, toxic gases, entering and leaving confined spaces, trenching, etc. Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction. Skill in use of computer software, especially Microsoft Office Suite; the operation of heavy equipment including excavator, backhoe, front loader, dump truck and combination vehicles. Ability to prepare reports, records and to interpret materials and equipment specifications; must have the ability and tolerance to function in an environment that requires the use of respiratory protection devices.  Accepting applications until  11:59PM EST on March 15, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jcsava.gov.  

Inspection Supervisor   $60,011 / year or higher DOQ + Full-Time County Benefits .   James City County’s General Services Department is hiring an Inspection Supervisor to perform advanced technical work in the oversight and inspection of capital improvement construction projects for compliance with County, State, and Federal Ordinances, including but not limited to, Virginia Stormwater Regulations, Hampton Roads Planning District Commission Regional Construction Standards, Virginia Building Codes, and Virginia Department of Transportation Road and Bridge Standards. Responsibilities: Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work in an efficient and effective manner, and related activities; plans, coordinates and directs the Capital Projects Inspectors I/II/III in the enforcement of applicable County, State, and Federal Ordinances and implementation of various Division programs and policies. Reviews County Inspection Reports and coordinates with the County project managers to ensure appropriate documentation is recorded in a thorough, complete, and timely manner that is consistent with approved construction documents. Performs advanced inspections of Capital Improvement Projects on a daily basis to ensure that projects are in compliance with applicable Ordinances and approved plans; informs project managers, engineers and contractors of any deficiencies or deviations from approved plans and specifications, and issues inspection reports documenting required corrective action. Assists project managers with schedules, pay applications reviews, reporting and monitoring, project updates for Departmental briefings, and project meetings. Utilizes the PermitLink software to track all inspections, project activity, sureties, and enforcement actions. Coordinates with third-party inspection services, commissioning agents, and other County inspectors to ensure inspection reports are received, addressed, and consistent with construction document and regulatory requirements. Supports assigned staff and works with them to resolve complex construction issues, to prevent changes in project scope, maintain budgets, and keep projects on schedule. Provides project updates in a timely manner to the project managers and key project team members and providing appropriate correspondence as applicable. Oversees inspector continuing education requirements and training certifications are adhered to, current, and schedule for renewals as applicable. Updates the Capital Projects Division on new construction methods, training opportunities, and reporting methods. Oversees the field reporting and documentation methods to streamline the construction inspection process in an efficient and effective manner with emphasis on digital technology and mobile devices for on-site reference and reporting.   Requirements: Any combination of education and experience equivalent to a high school diploma, supplemented by college level courses in engineering, hydrology, hydraulics, and soil conservation; considerable experience in engineering construction or soil conservation; experience in contract administration, dealing with the public and knowledge of computers. Must possess, or be able to obtain within 30 days, a valid Virginia driver’s license and have an acceptable driving record based on James City County criteria. Must obtain within 12 months of hire Erosion & Sediment Control Inspector, Erosion and Sediment Control Plan Reviewer, and Stormwater Inspector Certifications from the Department of Environmental Quality. Knowledge of the principles and technical methods involved in erosion and sediment control, stormwater management, and construction standards and specifications; environmental laws, regulations, and Ordinances; principles and practices of engineering as applied to the construction of subdivisions and other sites. Skill in use of computer software, especially Microsoft Office Suite. Ability to enforce applicable Ordinances, laws and regulations; interpret and comprehend complex blueprints, engineering plans and specifications; organize and supervise project assignments, to obtain and apply data, and to analyze and process such information; coordinate and supervise the work of inspection staff; communicate effectively, both orally and in writing; deal effectively with enforcement violations and noncompliance cases and expedite investigations and resolutions; analyze complex problems and resolve them; make accurate mathematical calculations; maintain records and prepare clear and concise reports; perform taxing physical activity, including walking, climbing, stooping and bending.   Click here ​ for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov

Fitness Attendant   $14.78 / hour (On Call positions available up to 20 hours per week)   James City County’s Parks & Recreation Department is hiring Performs responsible service maintenance work assisting patrons and overseeing daily operations of fitness center. Ensures safety and sanitation standards, performs orientations, and conducts minor equipment repairs as needed. Responsibilities: Ensures Center rules, safety standards and sanitation requirements are followed. Instructs patrons in the proper use of the Nautilus, Cybex and cardiovascular equipment; performs and schedules patron orientations. Performs routine daily maintenance tasks as needed such as cleaning equipment and minor repairs. Aids patrons in daily operation of equipment and answers questions concerning operation of equipment.   Requirements: Any combination of education and experience equivalent to a high school diploma; some experience which shall have involved assisting the public and operation of fitness equipment. Must possess reliable transportation to work site(s). Must possess or be able to obtain within 60 days of hire, certification from the American Red Cross in First Aid and Cardiopulmonary Resuscitation (CPR). Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; fitness systems and proper techniques. Skill in excellent customer service; the use of basic tools. Ability to communicate effectively both orally and in writing; enforce operating policies and procedures in an effective and courteous manner; repair fitness equipment.   Click here ​ for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov