United Way of Salt Lake
Salt Lake City, Ut
ORGANIZATION SUMMARY
The Promise Partnership of Utah and United Way of Salt Lake (UWSL) seek a world where all individuals in Utah are secure, economically mobile, and thriving. We do this by working toward a state where all community members in the Greater Salt Lake region are engaged, aligned contributors to changing systems for equitable outcomes. Our culture is guided by our core values: relationships, results, equity, and continuous improvement. We believe in celebrating success, learning from failure, and setting ambitious goals that are led by those who have lived experience of the issues we’re working to address. We are proud to offer a comprehensive benefits package, ample paid time off, and flexible schedules.
POSITION SUMMARY
The Network Director builds relationships and facilitates meetings with partners who are focused on a common result and activate them to mobilize their resources to take action together.
This position would support work in the following areas:
UWSL's contributions to improved health outcomes
Support efforts to strengthen referral networks that contribute to social determinants of health
Build a foundation for a multi-sector collaborative dedicated to improving outcomes for students and families in Davis County
This work will involve working with school districts, schools, business, civic leaders, non-profits, healthcare institutions, and other key partners. The Network Director will play a key role in partnering with various organizations and institutions to conduct quick research, build strategies and coordinate implementation.
ESSENTIAL COMPETENCIES & FUNCTIONS
CHANGEMAKER : The Network Director will be a values-based leader, fostering a culture of accountability by harnessing the power of relationships to achieve results. You are a self-starter, who cares deeply and leads by example. You empower partnerships to facilitate local change.
Coach partners in performance goals and measures while conducting improvement cycles.
Create, track, and evaluate metrics of success and internal performance measures.
Build greater awareness of systemic barriers related to race, ethnicity, socioeconomic status, and other factors impeding success while interfacing with partner leadership in a spirit of humility and courage.
Cultivate a culture of shared accountability and advocacy in all initiatives and activities.
2. SYSTEMS-THINKER : The Network Director will seek opportunities to connect day-to-day efforts to support students and families to broader systems levers. You understand how helping one student at a time is insufficient or unsustainable over the long term, and naturally seek connections to impact systems.
Elicit patterns and strategize widespread efforts to positively impact youth and families over the long term.
Conceptualize initiatives that could be built around or benefit from corporate, foundation, government, bilateral organizations or other partnerships.
Contribute to grant writing and reporting, donor cultivation, marketing efforts, advocacy efforts, presentations about our work, and other related duties as assigned.
3. CATALYZES COLLECTIVE ACTION : Using a “results accountability framework” the Network Director will build and maintain a strong foundation for the networks to ensure that their work centers racial equity and is of appropriate scope and scale to impact outcomes.
Seek perspectives and participation of students, parents, teachers, and people who work in nonprofits, government, and business.
Build strong relationships with partners to align their personal and organizational goals to the work of the network towards shared outcomes
Support meeting design and facilitation to center results and move partners to action
BENEFITS
This is a full-time, exempt position with complete benefits; $44,900-71,200. salary commensurate with experience.
QUALIFICATIONS
Minimum 2 - 3 years of applicable experience in social impact, facilitation, project management, or equivalent academic experience.
Minimum 2 - 3 years of experience working with partnership groups or schools.
Proficiency with Microsoft suite, data visualization, and other project management software.
An understanding of the culture and realities of historically marginalized communities in the Salt Lake region a plus.
Speak and write fluently in a second language (especially Spanish or Arabic) is a plus.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met to perform the essential functions of this position. The employee is regularly required to communicate clearly in oral and written formats and must be able to transcribe, read extensively, and prepare and analyze data and figures. Typically, the employee may sit comfortably to do the work; however, there will be some walking, standing, bending, carrying light items, use of office equipment, etc. Special physical demands are not required to perform the work.
ORGANIZATION SUMMARY
The Promise Partnership of Utah and United Way of Salt Lake (UWSL) seek a world where all individuals in Utah are secure, economically mobile, and thriving. We do this by working toward a state where all community members in the Greater Salt Lake region are engaged, aligned contributors to changing systems for equitable outcomes. Our culture is guided by our core values: relationships, results, equity, and continuous improvement. We believe in celebrating success, learning from failure, and setting ambitious goals that are led by those who have lived experience of the issues we’re working to address. We are proud to offer a comprehensive benefits package, ample paid time off, and flexible schedules.
POSITION SUMMARY
The Network Director builds relationships and facilitates meetings with partners who are focused on a common result and activate them to mobilize their resources to take action together.
This position would support work in the following areas:
UWSL's contributions to improved health outcomes
Support efforts to strengthen referral networks that contribute to social determinants of health
Build a foundation for a multi-sector collaborative dedicated to improving outcomes for students and families in Davis County
This work will involve working with school districts, schools, business, civic leaders, non-profits, healthcare institutions, and other key partners. The Network Director will play a key role in partnering with various organizations and institutions to conduct quick research, build strategies and coordinate implementation.
ESSENTIAL COMPETENCIES & FUNCTIONS
CHANGEMAKER : The Network Director will be a values-based leader, fostering a culture of accountability by harnessing the power of relationships to achieve results. You are a self-starter, who cares deeply and leads by example. You empower partnerships to facilitate local change.
Coach partners in performance goals and measures while conducting improvement cycles.
Create, track, and evaluate metrics of success and internal performance measures.
Build greater awareness of systemic barriers related to race, ethnicity, socioeconomic status, and other factors impeding success while interfacing with partner leadership in a spirit of humility and courage.
Cultivate a culture of shared accountability and advocacy in all initiatives and activities.
2. SYSTEMS-THINKER : The Network Director will seek opportunities to connect day-to-day efforts to support students and families to broader systems levers. You understand how helping one student at a time is insufficient or unsustainable over the long term, and naturally seek connections to impact systems.
Elicit patterns and strategize widespread efforts to positively impact youth and families over the long term.
Conceptualize initiatives that could be built around or benefit from corporate, foundation, government, bilateral organizations or other partnerships.
Contribute to grant writing and reporting, donor cultivation, marketing efforts, advocacy efforts, presentations about our work, and other related duties as assigned.
3. CATALYZES COLLECTIVE ACTION : Using a “results accountability framework” the Network Director will build and maintain a strong foundation for the networks to ensure that their work centers racial equity and is of appropriate scope and scale to impact outcomes.
Seek perspectives and participation of students, parents, teachers, and people who work in nonprofits, government, and business.
Build strong relationships with partners to align their personal and organizational goals to the work of the network towards shared outcomes
Support meeting design and facilitation to center results and move partners to action
BENEFITS
This is a full-time, exempt position with complete benefits; $44,900-71,200. salary commensurate with experience.
QUALIFICATIONS
Minimum 2 - 3 years of applicable experience in social impact, facilitation, project management, or equivalent academic experience.
Minimum 2 - 3 years of experience working with partnership groups or schools.
Proficiency with Microsoft suite, data visualization, and other project management software.
An understanding of the culture and realities of historically marginalized communities in the Salt Lake region a plus.
Speak and write fluently in a second language (especially Spanish or Arabic) is a plus.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met to perform the essential functions of this position. The employee is regularly required to communicate clearly in oral and written formats and must be able to transcribe, read extensively, and prepare and analyze data and figures. Typically, the employee may sit comfortably to do the work; however, there will be some walking, standing, bending, carrying light items, use of office equipment, etc. Special physical demands are not required to perform the work.
United Way of Salt Lake
Salt Lake City, UT
ORGANIZATION
United Way of Salt Lake (UWSL) is changing the way organizations, communities, schools, governments, and individuals work to fix complex social problems. Together, we can help every child and family succeed at school and life. UWSL’s workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, equity, and results. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and hybrid, flexible schedules. People with diverse backgrounds and abilities are encouraged to apply. Join us in changing the world and giving everyone in our community an equitable opportunity to live their best life.
POSITION OVERVIEW
The IT Support Technician ensures United Way of Salt Lake (UWSL) staff members have secure and reliable access to network(s), hardware, and enterprise and specific org-approved software solutions. This position will provide regular, in-person and remote assistance to team members and is expected to be onsite four days a week. This position is expected to provide excellent customer service and IT support to our 80+ team members, helping non-technical users navigate their technology tools while ensuring a secure and policy-driven environment.
ESSENTIAL FUNCTIONS
Provision/setup laptops and other technology hardware
Track and schedule preventive maintenance
Provision and terminate accounts in enterprise software
Conduct monthly security audits
Lead all email, security, and backup efforts
Resolve and manage IT help desk support, opening tickets with vendors as needed
Ensure all system/driver/software patches updates are completed on each company owned endpoint
Keep Wi-Fi, ethernet, and VPN network running including managing switches, cabling, firewall and internet connectivity
Maintain inventory and maintenance records of all related technology related hardware
Assist with staff education for enterprise software and hardware care through ongoing training and development of self-help tools
Secure quotes and make recommendations for technology purchases
Provide monthly reports on help desk, equipment status, and security risks
Provide both remote and in person support/troubleshooting with end users
Administrator Office 365, Exchange Online and Azure AD including SSO
Domain name management including DKIM, CNAME records
Manage relationships with technology vendors
Other duties as assigned
BENEFITS
The position is a non-exempt position with full benefits. $20-$25 hourly. Wage to commensurate with experience.
REQUIRED COMPETENCIES
Tech Savvy. Anticipates and adopts innovations in business-building digital and technology applications.
Ability to troubleshoot through a variety of methodologies
Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes
End-user Focus. Builds strong relationships with end-users, engages them in design and testing, and delivers user-centric solutions.
Plans and Aligns. Plans and prioritizes work to meet commitments that are aligned with organizational goals. Works to understand organizational goals and their contributions to them.
MINIMUM QUALIFICATIONS
1-2 years of experience providing technical support and troubleshooting computer equipment remotely and in person or comparable education/certifications.
Experience using deployment tools to image and update devices
Strong understanding of Microsoft Windows and Mac OS
Basic knowledge of, including but not limited to the following – Windows 10 & 11, Office 365, Microsoft Exchange, Azure Active Directory, virtual machine, networking fundamentals and protocols, Information security practices and NIST standards, computer devices and printer/scanner configuration and support, and end point protection.
Ability to use and configure remote monitoring and management tools
Certifications such as CompTIA A+, Microsoft Office 365, and Microsoft Azure AD are a plus
PHYSICAL REQUIREMENTS
The team member is regularly required to communicate clearly, and exchange accurate information interpersonally or through communication devices. Must be able to learn new systems and procedures, prepare and analyze data and figures, constantly operate a computer and other standard office machinery. Must be able to remain in a stationary position 65% of the time. The position requires occasional movement on- and offsite to attend meetings and presentations. Must be able to move light items such as paper, laptops and presentation materials up to 15lbs.
ORGANIZATION
United Way of Salt Lake (UWSL) is changing the way organizations, communities, schools, governments, and individuals work to fix complex social problems. Together, we can help every child and family succeed at school and life. UWSL’s workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, equity, and results. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and hybrid, flexible schedules. People with diverse backgrounds and abilities are encouraged to apply. Join us in changing the world and giving everyone in our community an equitable opportunity to live their best life.
POSITION OVERVIEW
The IT Support Technician ensures United Way of Salt Lake (UWSL) staff members have secure and reliable access to network(s), hardware, and enterprise and specific org-approved software solutions. This position will provide regular, in-person and remote assistance to team members and is expected to be onsite four days a week. This position is expected to provide excellent customer service and IT support to our 80+ team members, helping non-technical users navigate their technology tools while ensuring a secure and policy-driven environment.
ESSENTIAL FUNCTIONS
Provision/setup laptops and other technology hardware
Track and schedule preventive maintenance
Provision and terminate accounts in enterprise software
Conduct monthly security audits
Lead all email, security, and backup efforts
Resolve and manage IT help desk support, opening tickets with vendors as needed
Ensure all system/driver/software patches updates are completed on each company owned endpoint
Keep Wi-Fi, ethernet, and VPN network running including managing switches, cabling, firewall and internet connectivity
Maintain inventory and maintenance records of all related technology related hardware
Assist with staff education for enterprise software and hardware care through ongoing training and development of self-help tools
Secure quotes and make recommendations for technology purchases
Provide monthly reports on help desk, equipment status, and security risks
Provide both remote and in person support/troubleshooting with end users
Administrator Office 365, Exchange Online and Azure AD including SSO
Domain name management including DKIM, CNAME records
Manage relationships with technology vendors
Other duties as assigned
BENEFITS
The position is a non-exempt position with full benefits. $20-$25 hourly. Wage to commensurate with experience.
REQUIRED COMPETENCIES
Tech Savvy. Anticipates and adopts innovations in business-building digital and technology applications.
Ability to troubleshoot through a variety of methodologies
Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes
End-user Focus. Builds strong relationships with end-users, engages them in design and testing, and delivers user-centric solutions.
Plans and Aligns. Plans and prioritizes work to meet commitments that are aligned with organizational goals. Works to understand organizational goals and their contributions to them.
MINIMUM QUALIFICATIONS
1-2 years of experience providing technical support and troubleshooting computer equipment remotely and in person or comparable education/certifications.
Experience using deployment tools to image and update devices
Strong understanding of Microsoft Windows and Mac OS
Basic knowledge of, including but not limited to the following – Windows 10 & 11, Office 365, Microsoft Exchange, Azure Active Directory, virtual machine, networking fundamentals and protocols, Information security practices and NIST standards, computer devices and printer/scanner configuration and support, and end point protection.
Ability to use and configure remote monitoring and management tools
Certifications such as CompTIA A+, Microsoft Office 365, and Microsoft Azure AD are a plus
PHYSICAL REQUIREMENTS
The team member is regularly required to communicate clearly, and exchange accurate information interpersonally or through communication devices. Must be able to learn new systems and procedures, prepare and analyze data and figures, constantly operate a computer and other standard office machinery. Must be able to remain in a stationary position 65% of the time. The position requires occasional movement on- and offsite to attend meetings and presentations. Must be able to move light items such as paper, laptops and presentation materials up to 15lbs.