Pueblo City-County Public Library

Pueblo City-County Library District is conducting a search for a Librarian/Assistant Branch Manager for our Lucero library! In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities! This position reports to the Branch Manager and works as second in charge to manage daily operations at the Branch Library. The position also works closely with outside organizations and contractors to deliver programs and build partnerships. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background. PRIMARY DUTIES AND RESPONSIBILITIES Promotes facilitated Customer Service by proactively approaching customers to offer assistance. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services. For youth focus will present story times, outreach programs to schools, and coordinates library reading programs and other programs for children; provides outreach services to schools and daycares. For adult focus will partner with outside organizations and businesses to meet the needs of the community; provide outreach services to senior living facilities and community service centers. Arranges programs for the public which promote the use of library materials and services. Creates bibliographies for public distribution. Limited supervisory responsibility as specifically delegated by the branch supervisor. Explains library regulations and procedures, and resolves basic patron issues. Works with Community Relations to promote programs and services. Provides public instruction in the use of library e-resources, computers, digital devices and other new resources and equipment available to customers. Gives tours, visits school and senior centers, and provides community outreach. Provides research assistance to customers using all resources available in the Library as well as accessing outside resources. Stays current on library use trends and suggests titles for purchase. Assists at the self-service station with fines, check-ins and check-outs. Prepares reports regarding programs as requested by the Branch Manager. Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems. OTHER DUTIES AND RESPONSIBILITIES Serves as the Person in Charge (PIC) at other library locations occasionally; duties include oversight of safety, building security and of the security guard on duty. Performs other duties as needed. QUALIFICATIONS Education and Experience:  Masters Degree in Library Science from a college or university accredited by the American Library Association. One year of public library experience strongly preferred. Skills and Abilities: Position requires knowledge of books and collection development as well as excellent planning and program presentation skills for children and adults; particularly, expertise in developing and presenting creative children’s story times. A passion for working with children with a desire to promote children’s library experiences through dynamic and innovative programming. Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources. Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image. Participates willingly as a team member: builds and maintains positive working relationships and contributes to a productive working environment. Ability to function under flexible and changing conditions. Thorough knowledge of print and electronic reference tools and research techniques. Ability to use Internet and electronic databases. Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system. Public speaking skills: comfortable speaking to a variety of audiences and age levels Physical Requirements :  Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements :  Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation. Salary Range:  $50,495.32 - $68,168.68 annual Benefits:  PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.

Located 100 miles south of Denver, Pueblo is not just any city in Colorado- it's an historic and diverse place that has a hometown vibe under big open skies! Pueblo City-County Library District is an award-winning library district, made up of eight branches, that proudly serves as an integral part of the Pueblo community. In our efforts to provide the best possible public library system in our community, our work to renew public libraries in Pueblo continues with our new plans to renovate the Patrick A. Lucero library. Since its opening in 2014, The Patrick A. Lucero Library has been fully embraced by Pueblo's historic eastside community. The Patrick A. Lucero Library Branch Manager provides leadership in a community library with focus on encouraging visits, circulation, program attendance, and use of digital resources. The Branch Manager manages a staff and is accountable for achieving key results. This position works collaboratively with the management team on programming, services and change initiatives. Management of the facility, grounds and fiscal responsibilities are key elements of this position. The Library Manager reports to the Associate Director of Public Services and manages a team of exempt and non-exempt employees. This position has overall responsibility for customer service at the branch; resolves escalated issues and addresses problems as they occur. The Lucero Branch Manager works closely with other departments including support services. Builds relationships and partnerships in the community that support and expand library services, programs, and events. Networks with peers and professional organizations to stay current on trends in public libraries and in relevant technology. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background. PRIMARY DUTIES AND RESPONSIBILITIES Responsible for the overall administration of a community library including planning and oversight of the library’s operations, staff, facility, and grounds. Manages a staff of seven employees, participates in hiring, creates work schedules, communicates clear performance expectations, and conducts performance reviews. Develops and monitors work improvement plans as needed. Handles employee relations issues with assistance from the Human Resources Department. Tracks and analyzes operational data and statistics; creates financial, statistical, and narrative reports on branch library operations. Makes presentations to library staff, the Board of Trustees, and other groups. Participates in the development of the branch budget and annual goals. Develops projections for future needs in resources and staff to meet goals and objectives. Has overall responsibility for customer service for the branch. Ensures customer service practices are followed. Applies communication techniques to reduce tension in escalated situations. Responds to incidents to include enforcing policy, calling responders if needed, writing suspensions or other corrective actions. Works directly to serve customer library needs with customers who may be experiencing mental health challenges, homelessness, addiction, human welfare, and exclusion issues to include troubled youth. Manages daily operations of the library within defined procedures and policies. Communicates with the Community Relations Department for marketing, publicity, and partnership initiatives. • Works with Facilities to ensure that the building and grounds of the branch are properly maintained. Works with Collection Development to maintain a vital collection; facilitates the weeding process. • Collaborates with other department managers and librarians to create efficiencies in programming. Acts as a liaison to maintain awareness of community events, interests, and needs which avail themselves to current or potential library services and programs; attends community meetings to stimulate interest in the Library. Leads team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Leads regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Stays current on trends that impact public libraries including technology trends. • Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs, and events throughout the district. Regularly accesses electronic time keeping, payroll, and personnel employee access systems. OTHER DUTIES AND RESPONSIBILITIES May lead or serve on library committees and special projects. Occasionally is assigned to the role of Person in Charge (PIC) for the Rawlings Library including oversight of safety, building security and of the security guard on duty. Performs other duties as needed. QUALIFICATIONS Education and Experience: A Masters Degree in Library Science from a college or university accredited by the American Library Association is required. Two years’ professional level library experience and experience working directly with the public is required. Supervisory experience is preferred. Skills and Abilities: Leadership skills including the ability to plan, implement and influence others. • Knowledge of professional library principles, methods, and practices. Current knowledge of trends in libraries. Excellent communication skills necessary to establish and maintain good working relationships with library staff and customers; able to communicate well with people of all ages, demographics, ethnic backgrounds, and ability levels. Problem solving skills with the ability to ease tense situations. Supervisory skills including scheduling work and managing performance. Strong computer skills with the ability to quickly learn and use a variety of computer equipment /programs, digital devices, e-resources, and new technologies. Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources. Ability to provide efficient, courteous public service and present a positive image of the library in attitude, appearance, and performance of duties. Ability to apply policies and use independent judgment within procedural boundaries. Ability to function under flexible and changing conditions. This positions requires the ability to work effectively with the underserved population to include mental illness, addiction, homelessness, troubled youth, human welfare, and exclusion issues. Physical Requirements: Must be able to move objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements: Must be able to work a flexible schedule including days, evenings ,and weekends. Must submit to and successfully pass a criminal background investigation. Salary: The current salary range for this position is $59,406.53 - $86,139.47. The anticipated hiring range is $60,500 - $72,000 annual. Benefits: PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer-provided life insurance, and 401(k) and Colorado PERA retirement plans. The library district provides paid leave in the form of 11 paid holidays, paid vacation, sick and personal time off. Some positions may qualify for the Public Service Loan Forgiveness Program.

Are you a librarian who enjoys public service, who wants to make a difference in their community, who thrives on collaboration and teamwork and would love to be part of an award winning Library District? If so, Pueblo City-County Library District (PCCLD) has a fabulous opportunity for you! Pueblo, Colorado is a wonderful place to live and work! A hometown vibe under big open skies, Pueblo is a hidden gem. The Historic Arkansas Riverwalk, Lake Pueblo State Park, Pueblo Zoo and the Colorado State Fair are outdoor favorites of the locals, not to mention hiking biking, kayaking, fishing and golfing opportunities practically year round!   PCCLD has an incredible opportunity for a Branch Librarian/Assistant Branch Manager at the Lamb library! This position provides professional expertise, based on knowledge of library principles, to develop and facilitate programs that link outside organizations and resources to the Library that best meet the needs of the community. The Librarian/Assistant Manager promotes program attendance, increase visits to the library and promote circulation of the Library’s materials and e-services. This position reports to the Branch Manager and works as second in charge to manage daily operations at the Branch Library. The position also works closely with outside organizations and contractors to deliver programs and build partnerships. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background. PRIMARY DUTIES AND RESPONSIBILITIES Promotes facilitated Customer Service by proactively approaching customers to offer assistance. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services. For youth focus will present story times, outreach programs to schools, and coordinates library reading programs and other programs for children; provides outreach services to schools and daycares. For adult focus will partner with outside organizations and businesses to meet the needs of the community; provide outreach services to senior living facilities and community service centers. Arranges programs for the public which promote the use of library materials and services. Creates bibliographies for public distribution. Limited supervisory responsibility as specifically delegated by the branch supervisor. Explains library regulations and procedures, and resolves basic patron issues. Works with Community Relations to promote programs and services. Provides public instruction in the use of library e-resources, computers, digital devices and other new resources and equipment available to customers. Gives tours, visits school and senior centers, and provides community outreach. Provides research assistance to customers using all resources available in the Library as well as accessing outside resources. Stays current on library use trends and suggests titles for purchase. Assists at the self-service station with fines, check-ins and check-outs. Prepares reports regarding programs as requested by the Branch Manager. Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems. OTHER DUTIES AND RESPONSIBILITIES Serves as the Person in Charge (PIC) at other library locations occasionally; duties include oversight of safety, building security and of the security guard on duty. Performs other duties as needed. QUALIFICATIONS Education and Experience:  Masters Degree in Library Science from a college or university accredited by the American Library Association. One year of public library experience strongly preferred. Skills and Abilities: Position requires knowledge of books and collection development as well as excellent planning and program presentation skills for children and adults; particularly, expertise in developing and presenting creative children’s story times. A passion for working with children with a desire to promote children’s library experiences through dynamic and innovative programming. Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources. Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image. Participates willingly as a team member: builds and maintains positive working relationships and contributes to a productive working environment. Ability to function under flexible and changing conditions. Thorough knowledge of print and electronic reference tools and research techniques. Ability to use Internet and electronic databases. Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system. Public speaking skills: comfortable speaking to a variety of audiences and age levels Physical Requirements :  Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements :  Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation. Salary Range:  $52,766.00 - $56,650.00 annual; $2,029.46 - $2,178.84 bi-weekly. Benefits:  PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.

Pueblo City-County Library District is conducting a search for an Associate Director of Public Services.  In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities! The purpose of the Associate Director of Public Services is to lead the daily operations of all library services for the district including planning, developing and implementing policies, procedures, projects and change initiatives that support the library’s mission, vision, values and goals.  This position is responsible for the achievement of key results in the Public Services operations. The Director of Public Services reports to the Executive Director and serves as a member of the executive team. The position manages all public services branch managers in the district and the Director of Technical Services with focus on achieving department goals and key results.  The position has frequent contact with the public and has overall responsibility for customer service, and enforcement of policies and procedures, demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.  PRIMARY DUTIES AND RESPONSIBILITIES Plans and implements PCCLD service programs. Collaborates with the public service managers and the executive team to develop and implement plans for effective operational infrastructure of systems, processes and personnel in support of PCCLD’s objectives. Coordinates the operations of all public service units and works to insure an integrated program of service delivery, including circulation services, maintenance of collections, reference services, public access to information and collections, public programming, and security. Monitors and evaluates the performance of subordinate agencies toward specific objectives and insures operational effectiveness through continuous quality improvement. Provides leadership in the development and implementation of plans, objectives, and operating budgets for all public service agencies. Inspires and promotes public service library employee involvement in organizational progress through collaborative problem-solving processes, training, education and development. Investigates new trends in library programs and services, techniques, materials and equipment, and participates in developing recommendations for District-wide objectives. Determines and recommends staffing needs and selects and supervises staff who manage key library units. Works with other members of senior management to insure coordination and cooperation between departments and branches, and helps formulate and interpret management decisions, directions, policies and procedures to staff and the public. Coordinates in conjunction with public service agencies and Community Relations the delivery of public programs, exhibits and events. Works with the Director of Human Resources to recruit, hire, and evaluate public services staff. Works with the Chief Financial Officer to assist in formulating and managing public service department budgets. Works with Information Technology in planning and managing technology resources to ensure the delivery of optimal library technology services. Works with Director of Rawlings Library and Customer Experience to monitor and address PCCLD Security issues. Coordinates with Director of Technical Services and Collection Development to efficiently select, acquire, catalog and deliver materials responsive to Library user needs. Represents the Pueblo City-County Library to appropriate community, state and professional organizations Manages special projects and performs other duties as instructed and assigned. Leads regular department meetings, attends All Staff Development Days, and other training sessions as required to stay informed and current on changes to library policies and procedures and information pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters, telecommunications and print.  Stays informed on all Library events throughout the District. Regularly accesses electronic time keeping system, personnel and payroll database and on-line work request system. QUALIFICATIONS Education and Experience: Master’s degree in Library Science from an ALA accredited university required.  A minimum of seven years’ professional library experience, and five years of progressively responsible supervisory or administrative experience.  Skills and Abilities    Highly developed interpersonal skills, including the ability to persuade, negotiate and lead others Well-developed and demonstrated managerial/supervisory skills Excellent communications, public speaking and problem-solving skills Considerable knowledge of books, authors, and non-book print, video, audio and online resources Thorough knowledge of public library systems, policies, trends, and best practices Ability to perform complex work and follow tasks through to completion Ability to use independent judgment within procedural boundaries and work effectively in group/team environments Ability to be flexible and work under changing conditions. Other Requirements:    Applicants must pass a criminal background investigation.  Must have good driving record, current Colorado Driver’s License and automobile insurance. Link to Apply : https://pueblolibrary.hrmdirect.com/employment/job-opening.php?req=2239355&&#job Salary:   $94,764.80- $142,147.20 per year. Benefits :  PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave. As an  Equal Opportunity Employer , Pueblo City-County Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender orientation, genetic information, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. 

Pueblo City-County Library District is conducting a search for a Digital Librarian Archivist.  In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities! The purpose of the Librarian- Early Literacy is to lead the District in the development of early literacy programs and services which will increase circulation, visits and program attendance for services that target young children in the community.  This position works in a team setting and provides support to the team where needed. The Librarian with Early Literacy Emphasis reports to the Manager of User Services.  Works as a member of a departmental team with participation in planning and implementing appropriate procedures and programs as required.  Leads the library district Planning Committee for Children’s Services.  Works to promote a positive work environment by maintaining respectful interactions with team members and customers.  Demonstrates skill in engaging the interest and participation of young children.  Exhibits discretion and tact in communicating with parents. Provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background. PRIMARY DUTIES AND RESPONSIBILITIES Leads the library district in all early literacy initiatives, researches literacy issues in the community and develops partnerships with community organizations that also serve youth including EPIC Pueblo, Rocky Mountain SER Head Start, Pueblo Early Childhood Council, Bright Beginnings, area schools, preschools, and daycare facilities.  Develops all story time programs for the Library District. Leads literacy-based programming for the Library District such as annual Literacy Fairs and author visit programs, including SPELL and Read Out Loud. Serves as lead coordinator and manages PCCLD’s role as the Pueblo County affiliate for Dolly Parton’s Imagination Library. Provides training to storytellers on how to utilize the  Every Child Ready to Read   @ your library  literacy skill development techniques. Provides public service coverage for approximately 30% of hours worked. Engages in facilitated customer service to provide service at the point of need by providing readers advisory, research, assistance using library resources; suggests outside resources for children, parents, teachers and community members.  Resolves customer issues and communicates library policies and procedures to customers. Uses diplomacy and tact to address customers of all ages about appropriate conduct within the library. Stays informed of District news and events and work related information by checking email, announcements, newsletters and posters. Supports team daily efforts to ensure a safe and secure environment for customers and employees by staying alert to your surroundings and following safety procedures. Instructs customers on use of library’s computers, devices and e-resources including databases and downloadable materials. Stays current on use of new library resources. Compiles program statistics, prepares reports, maintains program data and performs other administrative duties.  Assists in the collection development process by evaluating and suggesting print and e-resources for children. Assists in the training of new employees and volunteers; may supervise work for special projects as assigned by the supervisor. This position will be assigned the role of Person in Charge (PIC) at the Rawlings Library on a regular basis to respond to any escalated customer service, emergency, or security issues and will work closely with the security officer on duty. Participates in regularly scheduled department meetings.  Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. OTHER DUTIES AND RESPONSIBILITIES Cross trains with other professional library staff and provides back-up coverage for the Manager of User Services. May supervise and coordinate the work of others for special projects as assigned by the supervisor. Performs other duties as needed. QUALIFICATIONS Education and Experience:  A Master’s Degree in Library Science from a college or university accredited by the American Library Association plus three years of combined work experience in a library or children’s educational setting.  Experience with literacy skills development and/or youth services is strongly preferred. Bilingual in Spanish and English preferred. Skills and Abilities: Must possess knowledge of children’s and young adult literature as well as knowledge of human growth and development.  Demonstrated creativity in youth programming.  Knowledge of research techniques, reference resources, databases and Internet resources. Knowledge of library automation systems.  Excellent communication skills including the ability to diplomatically address and resolve customer issues; sensitivity in dealing with diverse populations and persons with special needs.  Ability to conduct complex reference interviews specific to young learners, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources.   Intermediate computer skills using Microsoft and Google Office, email, internet, electronic databases and library catalog software.  Must possess strong computer skills with the ability to use a variety of electronic and digital devices and e-resources; possesses a keen interest in using and learning new technologies.  Ability to function under flexible and changing conditions.  Physical Requirements :    Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements :  Must be able to work a flexible schedule including days, evenings and weekends.  Must submit to and successfully pass a criminal background investigation.  Must have clean driving record, Colorado Driver’s License or ability to acquire such and auto insurance. Salary:   $49,483.20-$69,284.80 per year  Benefits :  PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave. Application Link : http://pueblolibrary.hrmdirect.com/employment/index.php As an  Equal Opportunity Employer , Pueblo City-County Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender orientation, genetic information, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. 

Are you a librarian who enjoys public service, who wants to make a difference in their community, who thrives on collaboration and teamwork and would love to be part of an award winning Library District? If so, Pueblo City-County Library District (PCCLD) has a fabulous opportunity for you! Pueblo, Colorado is a wonderful place to live and work! A hometown vibe under big open skies, Pueblo is a hidden gem. The Historic Arkansas Riverwalk, Lake Pueblo State Park, Pueblo Zoo and the Colorado State Fair are outdoor favorites of the locals, not to mention hiking biking, kayaking, fishing and golfing opportunities practically year round!   PCCLD has an incredible opportunity for a Branch Librarian/Assistant Branch Manager at the Lamb library! This position provides professional expertise, based on knowledge of library principles, to develop and facilitate programs that link outside organizations and resources to the Library that best meet the needs of the community. The Librarian/Assistant Manager promotes program attendance, increase visits to the library and promote circulation of the Library’s materials and e-services. This position reports to the Branch Manager and works as second in charge to manage daily operations at the Branch Library. The position also works closely with outside organizations and contractors to deliver programs and build partnerships. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background. PRIMARY DUTIES AND RESPONSIBILITIES Promotes facilitated Customer Service by proactively approaching customers to offer assistance. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services. For youth focus will present story times, outreach programs to schools, and coordinates library reading programs and other programs for children; provides outreach services to schools and daycares. For adult focus will partner with outside organizations and businesses to meet the needs of the community; provide outreach services to senior living facilities and community service centers. Arranges programs for the public which promote the use of library materials and services. Creates bibliographies for public distribution. Limited supervisory responsibility as specifically delegated by the branch supervisor. Explains library regulations and procedures, and resolves basic patron issues. Works with Community Relations to promote programs and services. Provides public instruction in the use of library e-resources, computers, digital devices and other new resources and equipment available to customers. Gives tours, visits school and senior centers, and provides community outreach. Provides research assistance to customers using all resources available in the Library as well as accessing outside resources. Stays current on library use trends and suggests titles for purchase. Assists at the self-service station with fines, check-ins and check-outs. Prepares reports regarding programs as requested by the Branch Manager. Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems. OTHER DUTIES AND RESPONSIBILITIES Serves as the Person in Charge (PIC) at other library locations occasionally; duties include oversight of safety, building security and of the security guard on duty. Performs other duties as needed. QUALIFICATIONS Education and Experience:  Masters Degree in Library Science from a college or university accredited by the American Library Association. One year of public library experience strongly preferred. Skills and Abilities: Position requires knowledge of books and collection development as well as excellent planning and program presentation skills for children and adults; particularly, expertise in developing and presenting creative children’s story times. A passion for working with children with a desire to promote children’s library experiences through dynamic and innovative programming. Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources. Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image. Participates willingly as a team member: builds and maintains positive working relationships and contributes to a productive working environment. Ability to function under flexible and changing conditions. Thorough knowledge of print and electronic reference tools and research techniques. Ability to use Internet and electronic databases. Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system. Public speaking skills: comfortable speaking to a variety of audiences and age levels Physical Requirements :  Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements :  Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation. Salary Range:  $46,675.20 - $65,353.60 Benefits:  PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave. To apply please visit: https://www.pueblolibrary.org/Employment

Pueblo City-County Library District has a fantastic opportunity for Economic Development Librarian! The Economic Development Librarian expands workforce development by collaborating with the business community and local organizations to assist with growing and sustaining the local workforce talent pool. This position provides workforce development opportunities, educational resources, and partnerships with community organizations to serve the local job market. This position serves to develop a workforce pipeline helping people of all ages to learn, train, and develop skills necessary to acquire a job.  This role works with all departments and branches across the library district and in collaboration with other professional staff. The Economic Development Librarian reports to the Assistant Director of the Rawlings Library and works as a team member with all employees across the library district.   The position builds strong relationships and partnerships with the Pueblo business community, the non-profit community and small business owners. The Economic Development Librarian provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.   PRIMARY DUTIES AND RESPONSIBILITIES Outreach and Programs Provides support for community economic development including research and marketing information to individuals, groups, businesses, government, and other organizations. Builds strong sustainable relationships with organizations, businesses, small business owners and job seekers to promote library resources such as subscription databases, technology training opportunities, meeting spaces, one-on-one appointments, workshops, etc. Represents the Library at community events, speaking engagements, programs, and area expos; creates engaging displays to promote strategic and economic development services in the community. Creates custom business information packages for internal and external business services’ clients. Instructs and trains business services clients on general business resources available at PCCLD.  Coordinates programs and outreach events to enhance the library district’s relationship with and services to the Pueblo community Establishes and maintains district-wide partnerships with local organizations serving the strategic focus; serves on boards and committees as the Pueblo City-County Library representative. Provides support for library staff when working with customers in the defined strategic populations; meets with staff regularly to determine evolving needs and interests, makes suggestions for promotion and programming, and provides training. Assists with strategizing and identifying new outreach opportunities and community partnerships relative to economic development in the community. Customer Service Promotes facilitated customer service by proactively approaching customers to offer assistance while performing standard Librarian duties.  Assists customers with finding library materials and provides information to broaden their awareness of library resources and services. Consults with customers to decipher needs relative to economic development. Provides information, resources, and assistance to job seekers and business owners. Establishes and maintains PCCLD business services’ relationships.  Provides expert knowledge and services inside and outside library locations.  Research & Administrative   Researches and maintains a broad and deep knowledge of the resources, trends, and opportunities in the local, state and national business communities.  Measures programs, services, and training offered for economic development and job creation; shares outcome measures with community groups and stakeholders. Researches new trends in librarianship, business services and workforce development. Compiles data on the needs of job seekers and entrepreneurs from all age groups, cultural backgrounds, industries and skill sets, and evaluates the results. Assesses and aligns services for workforce and entrepreneurial community needs. Recommends and assists with designing and creating growth opportunities for PCCLD business services.  Applies general librarianship skills including accessing information resources, navigating library resources, performing library outreach, and training clients on library resources. Learns new software packages quickly and with a high degree of accuracy. This position will be assigned the role of Person in Charge (PIC) at the Rawlings Library on a regular basis to respond to any escalated customer service, emergency, or security issues and will work closely with the security officer on duty. Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Participates in regularly scheduled department meetings.  Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters and print announcements.  Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems. OTHER DUTIES AND RESPONSIBILITIES Supports community engagement events. May serve on library committees and special projects. Performs other duties as needed.  QUALIFICATIONS Education and Experience:    A Masters Degree in Library Science from a college or university accredited by the American Library Association.  A minimum of two years of work experience which provides a solid understanding of business and economic development principles is preferred.  Experience working in a public library setting is desirable. Skills and Abilities: Ability to build sustainable relationships and partnerships with a diverse community of individuals. Ability to demonstrate and apply the knowledge and understanding of job market and career planning trends to work. Proven experience developing and conducting instructional programs and services. Experience with project management and planning. Knowledge of general business practices including print and electronic resources, reference tools and research techniques.  Demonstrated creativity with the ability to design and teach classes on a variety of business and career development topics.  Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources.  Strong follow-through skills with the ability to manage multiple projects. Excellent customer service skills including the ability to resolve issues.  Strong computer and digital technology skills with a keen interest in learning and applying new technologies. Ability to function under flexible and changing conditions.  Physical Requirements :   Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements:    Must be able to work a flexible schedule including days, evenings and weekends. Applicants must pass a criminal background investigation.  Must have a good driving record, current Colorado Driver’s License and automobile insurance. Benefits:   PCCLD offers Health insurance including a tele-health service, Dental and Vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave. Salary Range:  $49,483.20 - $69,284.80 annually Equal Opportunity Employer To apply please visit https://www.pueblolibrary.org/Employment

Are you a librarian who enjoys public service, wants to make a difference in their community and has an insatiable curiosity for learning? If this sounds like you, you will want to learn more about the award-winning Pueblo City-County Library District (PCCLD) and our new opening for a Reference Librarian! Pueblo is located in southeastern Colorado and is the most populous city of Pueblo County with approximately 160,000 residents. The climate is enjoyable year 'round with outdoor activities available for every season! Located between rivers and mountains, Pueblo also offers visitors and residents an abundance of scenic beauty. The Reference Librarian recommends, interprets, evaluates, and/or uses information resources to help public library patrons with specific information needs. The Reference Librarian manages reference resources, identifies and interprets user needs, provides reference and reader’s advisory services to library users and assists patrons in material selection. This is accomplished by providing professional expertise, based on knowledge of library principles. The Reference Librarian reports to the Assistant Director of the Rawlings library. This position works as a member of the library team to provide exemplary customer service to patrons. This position also serves as internal consultant within the library district relative to reference services. PRIMARY DUTIES AND RESPONSIBILITIES Reviews PCCLD standards for reference service, teaches staff best practices, and helps ensure principles of reference service are supported throughout the district. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services. Engages directly with the public by providing library reference services to patrons by staffing a service desk and also providing virtual reference via chat, email, and telephone.  Determines the timeliest, authoritative and most appropriate information source for each customer, based on questions asked, the information required, and the format (print, non-print) that provides the most effective delivery. Trains customers in the use of electronic reference resources, authoritative internet searches, e-books and digital downloads; provide guidance and instruction for both general and specific requests. Works with the collection development department to facilitate selection and purchase of reference and general nonfiction books, electronic resources and database subscriptions. Provides training in library reference resources, on reference desk procedures and keeps procedural documents updated and current. Works with the Technology Librarian to train and update Library staff on use of virtual resources and online databases and assists with resource use. Leads system-wide tracking and reporting of reference transaction statistics and reference data collection. Creates and maintains online guides and other research support tools. Collaborates with librarians, archivists and other providers of information resources to support research and reference. Promotes facilitated customer service by proactively approaching customers to offer assistance. Explains library regulations and procedures, and resolves basic patron issues.  Conducts  in-office research appointments with library patrons. Prepares library guides, handouts, bibliographies, and other research tools. Identifies, evaluates, and stays current with emerging trends, resources, practices and standards in electronic resource management, usage statistics, data management, access, and discovery to enhance library services. Responds to the library’s  Ask Us  and  Book a Librarian  requests. Provides answers directly to patrons in a timely manner or may refer the question to the appropriate staff member or department.  This position will be assigned the role of Person in Charge (PIC) at the Rawlings Library on a regular basis to respond to any escalated customer service, emergency, or security issues and will work closely with the security officer on duty. Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures. Participates in regularly scheduled department meetings.  Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD. Reads daily organizational communications from intranet, e-mail, newsletters and print announcements.  Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems. The Reference Librarian may also complete other designated projects and oversee special projects. QUALIFICATIONS Education and Experience:  Masters Degree in Library Science from a college or university accredited by the American Library Association.  One year of library experience required, preferably in a public library setting. Knowledge, Skills and Abilities Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources. Passionately committed to literacy and lifelong learning. Intellectually curious and an avid researcher. Able to communicate well with and relate easily to coworkers, supervisors, and the public. Knowledge of online library instruction platforms (such as LibGuides). Demonstrated service orientation and proven ability to promote libraries' role in the teaching/learning process. Strong reference skills and interest in serving as a reference librarian in addressing the complex needs of a diverse population. Experience with information technologies and automated library systems, and knowledge of emerging standards and practices. Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image. Basic library operational principles and practices. Customer service principles. Library reference principles and practices. Strong analytical and problem-solving skills. Strong computer skills including fluency with electronic information resources and basic web authoring. Ability to handle multiple tasks/projects simultaneously and work well under pressure, independently, and in a team-oriented environment. Physical Requirements :   Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds. Other Requirements :   Must be able to work a flexible schedule including days, evenings and weekends.  Must submit to and successfully pass a criminal background investigation. Benefits:    PCCLD offers Health insurance including a tele-health service, Dental and Vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave. Salary Range:   $46,675.20 - $65,353.60 annually  Equal Opportunity Employer. To apply please visit https://www.pueblolibrary.org/Employment