Associate Director of Public Services

  • Pueblo City-County Public Library
  • Pueblo, CO
  • Oct 04, 2022
Full time Other

Job Description

Pueblo City-County Library District is conducting a search for an Associate Director of Public Services.  In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities!

The purpose of the Associate Director of Public Services is to lead the daily operations of all library services for the district including planning, developing and implementing policies, procedures, projects and change initiatives that support the library’s mission, vision, values and goals.  This position is responsible for the achievement of key results in the Public Services operations.

The Director of Public Services reports to the Executive Director and serves as a member of the executive team. The position manages all public services branch managers in the district and the Director of Technical Services with focus on achieving department goals and key results.  The position has frequent contact with the public and has overall responsibility for customer service, and enforcement of policies and procedures, demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.


  • Plans and implements PCCLD service programs.
  • Collaborates with the public service managers and the executive team to develop and implement plans for effective operational infrastructure of systems, processes and personnel in support of PCCLD’s objectives.
  • Coordinates the operations of all public service units and works to insure an integrated program of service delivery, including circulation services, maintenance of collections, reference services, public access to information and collections, public programming, and security.
  • Monitors and evaluates the performance of subordinate agencies toward specific objectives and insures operational effectiveness through continuous quality improvement.
  • Provides leadership in the development and implementation of plans, objectives, and operating budgets for all public service agencies.
  • Inspires and promotes public service library employee involvement in organizational progress through collaborative problem-solving processes, training, education and development.
  • Investigates new trends in library programs and services, techniques, materials and equipment, and participates in developing recommendations for District-wide objectives.
  • Determines and recommends staffing needs and selects and supervises staff who manage key library units.
  • Works with other members of senior management to insure coordination and cooperation between departments and branches, and helps formulate and interpret management decisions, directions, policies and procedures to staff and the public.
  • Coordinates in conjunction with public service agencies and Community Relations the delivery of public programs, exhibits and events.
  • Works with the Director of Human Resources to recruit, hire, and evaluate public services staff.
  • Works with the Chief Financial Officer to assist in formulating and managing public service department budgets.
  • Works with Information Technology in planning and managing technology resources to ensure the delivery of optimal library technology services.
  • Works with Director of Rawlings Library and Customer Experience to monitor and address PCCLD Security issues.
  • Coordinates with Director of Technical Services and Collection Development to efficiently select, acquire, catalog and deliver materials responsive to Library user needs.
  • Represents the Pueblo City-County Library to appropriate community, state and professional organizations
  • Manages special projects and performs other duties as instructed and assigned.
  • Leads regular department meetings, attends All Staff Development Days, and other training sessions as required to stay informed and current on changes to library policies and procedures and information pertinent to PCCLD.
  • Reads daily organizational communications from intranet, e-mail, newsletters, telecommunications and print.  Stays informed on all Library events throughout the District. Regularly accesses electronic time keeping system, personnel and payroll database and on-line work request system.


Education and Experience:

  • Master’s degree in Library Science from an ALA accredited university required. 
  • A minimum of seven years’ professional library experience, and five years of progressively responsible supervisory or administrative experience. 

Skills and Abilities  

  • Highly developed interpersonal skills, including the ability to persuade, negotiate and lead others
  • Well-developed and demonstrated managerial/supervisory skills
  • Excellent communications, public speaking and problem-solving skills
  • Considerable knowledge of books, authors, and non-book print, video, audio and online resources
  • Thorough knowledge of public library systems, policies, trends, and best practices
  • Ability to perform complex work and follow tasks through to completion
  • Ability to use independent judgment within procedural boundaries and work effectively in group/team environments
  • Ability to be flexible and work under changing conditions.

Other Requirements:   Applicants must pass a criminal background investigation.  Must have good driving record, current Colorado Driver’s License and automobile insurance.

Link to Apply:

Salary:  $94,764.80- $142,147.20 per year.

BenefitsPCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.

As an Equal Opportunity Employer, Pueblo City-County Library District does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation including gender orientation, genetic information, military status, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. 




Salary: $94,764.80- $142,147.20 per year.