The Evans Network of Companies

2 job(s) at The Evans Network of Companies

The Evans Network of Companies 665 Hwy 74 S, Peachtree City, GA 30269
Feb 21, 2023
Full time
We are seeking an eager Billing Specialist to join the team in Peachtree City, GA! The Billing Specialist is responsible for ensuring accounts remain in good standing by ensuring invoices are processed timely and in a manner and/or format that meets customer specific billing requirements. Essential Job Duties Email Agents Customer Partner with billing exceptions and maintain communication notes on updated billing sheets   Work the Salesforce queue; respond to inquiries, invoice requests, and billing changes Change bill to codes, rates, reference numbers, containers, and other information as needed Submit deductions or payments to Agency and Trucks as needed Locate any corresponding paperwork to be sent with invoices Resend copies of invoices to customers, as requested Reprint and resend adjusted/updated invoices, as necessary Job Requirements High school diploma or equivalent Strong typing skills Analytical and detail-oriented, with top notch organization skills Collaborative team player Proficient in Microsoft Outlook, Word, Excel, and PowerPoint Ability to read, speak, write, and understand English in a professional manner Preferred Qualifications Accounting background or banking experience 6+ months of experience in a professional office environment 6+ months processing payments Trucking industry experience Evans Delivery, part of the Evans Network of Companies, is a Transportation 3PL (third-party logistics) company that relentlessly pursues excellence and growth. 
The Evans Network of Companies
Feb 06, 2023
Full time
We are seeking 4 eager Customer Service Representatives (known internally as Hours of Service Representatives) to join the team in Schuylkill Haven, PA! Essential Job Duties Provide top-notch customer service to our Drivers and Agents Collaborate with Drivers maintain adherence to the hours-of-service federal regulations Enter data into internal systems Generate reports Audit Driver logs for violations pertaining to the Federal Motor Carrier Safety Administration (FMCSA) hour restrictions; review hours-of-service violations with Agents and Drivers Provide basic mobile equipment troubleshooting (Drivers have tablet for logs. We can login to support with any issues. White glove treatment) Required Qualifications High school diploma or equivalent 1+ years Customer Service experience Basic computer and internet proficiency Excellent phone skills Working knowledge on how to use mobile devices and applications Proficient in Microsoft Outlook, Word, and Excel Ability to maintain composure in stressful situations Effective time management skills Strong typing skills Ability to read, speak, write, and understand English in a professional manner, through all methods of communication Preferred Qualifications Logistics industry experience Experience training others What's in it for me? Medical, dental, and vision insurance HSA & FSA accounts Disability insurance 401K match Paid vacation 8 Paid holidays The opportunity to work with a team of good humans!