Frontier Communications

Job Title: Senior Product Manager When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  About Us: Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit  www.frontier.com . Job Description: The Senior Product Manager will have an exciting and unique opportunity to be a part of a new complex solutions team focused on developing and supporting Frontier’s most strategic customers’ needs in order to maximize growth for our complex managed solutions. Responsibilities for the position include input gathering from internal stakeholders and customers, authoring of solution requirements, and solution development associated with fast paced and highly visible efforts. Candidate is expected to bring urgent, “Attack Carrier” approach to growing the Frontier Solutions business. The selected candidate will also track, manage, and report on a solutions roadmap. The role will report to the Director, Product Solutions but will interact with numerous key stakeholders across the company. Responsibilities: Exceeding projected revenue goals Laser focus on bespoke or custom-repeatable solutions on time, to specification, on cost and to meet or exceed quality goals. Responsible for comprehensive lifecycle management and development of assigned Managed Solutions product line in order to achieve sales and revenue targets. Provide input on vision, strategy and tactical plan for the Managed Solutions Portfolio Establish a vendor-support plan, foster, build and maintain key vendor relationships Develop custom / complex solutions for Frontier’s largest and most strategic customers. Direct those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release. Serve as an incubation center for future Go to Market strategies Collaborate extensively with customers and peers around ways to continually deliver greater solutions-based value to our customers Identify customer needs to Frontier's current products; and create custom/bespoke solutions where Frontier's current product set does not enable customer needs. Apply both tactical and strategic go-to-market models aimed at growing the customer base Assist the customer in maximizing the return on their investment with Frontier Establish Frontier Solutions as the ‘Trusted Advisor’ for strategic clients Bring net new and innovative ideas to both internal teams and customers Assist in creating an environment of teamwork and continuous improvement Demonstrate a commitment to excellence (i.e., strong business acumen) Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement Promote use of new technologies and response to industry-leading trends to drive product development Support sales channels’ specialized training, competitive assessment and customer engagement Conduct comprehensive market analysis to understand competitive dynamics and trends for managed solutions and use this information to shape the product strategy Perform competitive analysis and conduct market research. Maintains updated view of key competitive changes. Collaborate with technology and marketing teams to develop and deliver technical and marketing product collateral, including brochures, case studies, presentations, webinars, website content and white papers. Required Qualifications: Proven track record of development and delivering of highly-valued, complex solutions that do not cleanly fit w/in a core product portfolio. Proven track record and solid understanding of complex network solutions for customers (ex. but not limited to Cybersecurity, Cloud Solutions, Colocation, Storage, Virtualization, IoT, and Network Monitoring and Application Performance)Proactive in adopting sales best practices and a leader in process adherence Ability to get customers involved in creating business cases and value propositions Comfortable speaking with C-suite about financial metrics, calculations, and assumptions in the business case Demonstrates market and industry knowledge and recognizes changing market trends Ability to oversee talent development programs and efforts Demonstrates the ability to link corporate strategic goals to work objectives Strong collaboration skills and ability to work alongside multiple team members Proven record of meeting/exceeding established goals Highly resourceful when need to overcome barriers and objections Ability to communicate with all levels within the customer/prospect’s organization Ability to communicate and present to Frontier management as required Aptitude and eagerness to learn from a new environment, handle multiple projects and tasks and make an impact quickly Ability to work independently work to plan, prioritize and organize effectively Ability to communicate with all levels of management and company personnel Excellent presentation, written and verbal communication skills Applicants must have BA/BS degree from a four-year College or university, MBA Preferred   Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Get MatchedUpload Your Resume And See Jobs That Match Your Skills And ExperienceUpload Your Resume Match Unknown

Job Title : Sr. Back End Software Engineer About this role: The Network Tooling team works with the architecture, engineering, and operations organizations to reduce toil and error prone practices, to provide an in-depth view into the ecosystem at large, to auto-remediate issues as they emerge, and to provide metrics against which forecasting decisions are made. Our team is committed to changing the way we manage infrastructure, and to disrupt the legacy approaches with a fresh and curious perspective. At Frontier we have amazing challenges, and we need people with forward-thinking ideas to help us solve them. We are currently looking for a Senior FrontEnd Software Engineer who can translate complex requirements into clear and scalable solutions. As every decision has a cost, engineering principles and design patterns serve as a compass to help guide decision making. With your technical expertise, you will help manage complexity by setting and continually raising the bar, by effectively communicating to the junior members on the team, and through your dedication to continual improvement. We are looking for passionate people who curve their ego and are less in favor of “being right”, and more in favor or “getting it right”. When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  What you’ll do: - Mentor Junior Engineers - Gather requirements - Wire-framing for user feedback - Design, engineer, test, deploy, maintain and improve current and future software. - Review code for accuracy, efficiency, maintainability What you’ll need: Required - 7+ years of technical experience working within software engineering teams - 2+ years leading a technical team Preferred - Degree in Computer Science or related field - Deep knowledge of modern software design principles and best practices - Ability to take complex ideas and mold into a deployable product - Strong experience building UX/UI components - Experience with a modern framework Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.  We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.  Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  

Job Title: Sr. Software Engineer - Network Tooling About this role: The Network Tooling team works with the architecture, engineering, and operations organizations to reduce toil and error-prone practices, to provide an in-depth view into the ecosystem at large, to auto-remediate issues as they emerge, and to provide metrics against which forecasting decisions are made. Our team is committed to changing the way we manage infrastructure, and disrupting the legacy approaches with fresh and forward-thinking ideas. At Frontier we have some of the greatest challenges; furthermore, we are unencumbered when it comes to how we approach solving these problems. We are currently looking for a senior software engineer who can translate complex requirements into clear and scalable solutions. As every decision has a cost, engineering principles and design patterns serve as a compass to help guide decision-making. With your technical expertise, you will help manage complexity by setting and continually raising the bar, by effectively communicating with the junior members of the team, and through your dedication to continual improvement. When you’re in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica What you’ll do:  Mentor Junior Engineers Review code for accuracy, efficiency, maintainability Design, engineer, test, deploy, maintain, and improve current and future software What you’ll need:  Required 5+ years of technical experience working within software engineering teams 2+ years leading a technical team   Preferred Degree in Computer Science or a related field Deep knowledge of modern software design principles and best practices Ability to take complex ideas and mold them into a deployable product Strong experience building services in Python, Go, JavaScript, and/or PHP Experience with continuous integration and source code management tools Knowledge of DevOps strategies and concepts   Desired Knowledge of modern networking concepts, routing protocols, and hardware/software (Routers, BGP/NETCONF, Junos, etc.) Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.   We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.    Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  

Sr Network Engineer This position is responsible for the application engineering of telecommunications outside plant in a local serving exchange environment. The responsibilities include planning and providing strategic guidance for OSP facility reinforcement for a geographical territory.  The position is customer-facing and typically provides customer network solutions.  Requires extensive OSP knowledge.  Depended on providing accurate budgetary OSP project estimates.  Knowledge of approved Frontier Network Engineering systems/equipment is also required. First engineering contact for all high-bandwidth customer requests requiring facility augments or new builds. This position works as a team member with National Planning, Sales, Broadband/Transport, Construction and Operations to support the growth and upgrades of telecommunications plant facilities. This person provides frontline project management for all Ethernet activity associated with outside plant customer orders. When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  Frontline project management for T1, DS3 and Ethernet orders Engineering design for outside plant Proactive review of outside plant facilities to determine necessary upgrades and enhancements Communicate with Sales and Capital Management on budgetary project resolution Coordinate with peer Engineers for project design and construction to resolving roadblocks Communicate with all peers and departments to insure proper project planning Maintain accurate cable records and updates Maintain and investigate ROWs and easements for releases Attend construction meetings ·Prepare project justifications for approvals Prepare loop studies as needed Prepare cost estimates for BDTs Update records according to As-Builts Digitize the land base into the GIS system Research and respond to Ethernet order activity for outside plant 10% Prepare and monitor the capital budget plan. 40% Engineer, design and prepare project narrative and routing for Ethernet orders.  30% Maintain inter-company relations to provide the information needed by sales, project management, construction, and operations for special projects. (pre-quals, BDT, boundary information, easement and ROW recording and service orders) 20% Project management oversight of all OSP capital construction activities to insure conformance to requirements. Required Skills: Knowledge of outside plant activity and engineering tools including CAD, Ethernet order systems, circuit design, organizational skills, communication skills (written and verbal), and customer relations will be utilized in achieving desired results. Experience in Ethernet circuit designs and order processing. Outside plant construction, project management experience, and inventory management experience are a plus. Education/Experience: B.S Engineering or equivalent preferred, or a minimum of 3 to 5 years experience in an outside plant position. Must be able to demonstrate knowledge with a heavy emphasis on outside plant design, cable count design, and capacities. Strong interpersonal skills are very important in discussions and meetings with the Engineering team, regional managers, vendors, local supervisors, and technicians.   Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.  We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.   Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Lead Search Engine Optimization (SEO)   When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  About Us: Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit  www.frontier.com .   JOB SUMMARY The Lead Search Engine Optimization (SEO) role is responsible for driving, managing, and owning all aspects of organic search optimization and search visibility for Frontier - including keyword management and reporting, meta tag management and optimization, SEO content, and technical optimization, backlink/outreach management and growth, and local listings management. The mission of this role is to drive sales growth, customer self-service adoption, and revenue growth across Frontier’s digital ecosystem including the Frontier.com corporate website. The ideal candidate will have a deep understanding of onsite and offsite SEO optimization techniques and tools and be experienced in working with internal and external stakeholders to drive best-practice SEO recommendations, guidance, and implementation. Strong project management skills and laser-sharp attention to detail are a must for this role.  The ability to switch quickly and efficiently between tasks and projects is essential. RESPONSIBILITIES Manage the platforms, tools, vendors, and agencies involved in delivering Frontier’s SEO strategies and initiatives driving onsite and offsite SEO optimization. Drive onsite SEO content optimization strategies, working with content and partner teams to develop high-quality optimized site content, including product copy, blog posts, and backlinking articles. Drive onsite SEO technical optimization strategies, partnering with development and IT teams to provide guidance and best-practice recommendations on title and meta tag optimization, use of header and alt text, Core Web Vitals, site load and performance, crawlability, accessibility, indexability, site architecture, and internal link strategy. Partner with content managers, product managers, and developers to ensure SEO requirements are implemented to specification – collaborating in the QA and user acceptance process. Manage keyword research, analysis, and performance reporting for all areas of the business. Manage backlinking strategy, growth, and optimization initiatives. Manage and optimize on-site internal search performance and utilization. Manage and optimize local listing placements and visibility via Google My Business and partners. Contribute to App Store Optimization (ASO) thinking and strategy. When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica    REQUIREMENTS 3-5 years of experience managing SEO programs with a focus on driving product sales and online customer support utilization. A passion for making data-driven decisions, with strong communication, creativity, problem-solving, and critical thinking skills. Strong project management, organizational, and presentation skills. Well-versed in presenting data with the ability to contextualize data and “tell the story”.  Deep knowledge of search engine algorithms and hands-on experience improving site rankings. Deep understanding of onsite and offsite SEO optimization initiatives – including content optimization, site speed, performance optimization, outreach/backlinking strategies, and local listings management. Experience is a plus for App Store Optimization (ASO). Solid understanding of HTML, CSS, JavaScript, site tagging, and tracking code – and how these work with and impact SEO optimization initiatives. Experienced working with tools such as Ahrefs, Moz, SEMRush, Google Analytics, Google Search Console, Google My Business, and others. Familiarity with managing on-site search solutions such as Yext. Experience in UI/UX usability optimization. Expertise in using Microsoft Excel and PowerPoint. Strong project planning, tracking, and organizing skills. Flexibility to quickly adjust to unforeseen changes in priorities and workload. Team player and relationship builder, able to effectively work cross-functionally with peers, management, and other internal or external stakeholders. Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.  We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.   Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Local Manager - Construction Description This position will provide leadership to a workforce of field technicians tasked with placing & splicing copper and fiber cables, pole placement & removals, installation and maintenance of residential and business lines, OSP cable facilities, multi-line CPE equipment, hi-cap access services, broadband services, central office/transmission equipment, and digital loop carrier equipment. The candidate will represent the company within the geographic area to promote a positive image by participating in local community events. Specific responsibilities include, but are not limited to:  Meeting service activation and repair commitment dates, maintaining revenue and expense budget objectives and promoting new and existing company products. This position also plays a key support role with sales, marketing and regulatory organizations in evaluating new business opportunities to determine the appropriate network support costs and timeframes associated with new revenue streams. Key Responsibilities and Accountabilities: Operations Proficiency: · Has a solid understanding of the business/department and is able to pull P&L/budget levers to ensure revenue goals and expense targets are met (i.e., able to manage departmental P&L/budget) Able to articulate business/departmental KPIs to work groups (i.e., can clearly set goals/objectives to positively impact the P&L/budget). Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge; complete bi-annual employee performance appraisals/reviews. Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements. Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. (When possible, 24-hour response time to all employee relations issues). Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the workplace. Community Relations: Positively represents the Company and communicates Company vision and direction through active engagement and involvement in the community. Ensures continuous education and awareness of community issues/developments via involvement in local market community boards and civic organizations. Cultivates and strengthens relationships with key politicians and local community decisions makers via community involvement. Partners with regional marketing to act as the “eyes” and “ears” of the local market to ensure an appropriate competitive response. Responds to issues identified on Customer Surveys, works with teams to ensure action plans are developed and ensures follow-up on customer issue resolution identified in action plans. When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  Required Skills: 5+ years of prior supervisory experience Must be able to interact with internal/external customers and various community leaders to establish relationships and assist with problem resolution Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines Extensive knowledge of engineering, plant service center and outside plant functions. Must possess basic PC skills: Excel, Word, PowerPoint and Outlook. · Advanced knowledge of plant service center, central office and outside plant functions (Line & Splice), HSI/ DSL installation and repair experience. Must possess a basic understanding of electronics, electrical circuitry, network installation, maintenance and testing of central offices as well as FTTH and data networking Must be able to perform complex hardware/software research and provide first-level technical support Must be available 24/7 to support off-shift technicians and emergency situations as needed. Must be able to work in inclement weather. Training/ Education Required: BA/BS in Telecommunications, Operations Management or Business Administration preferred and CCNA, PMP or CWNP a plus Must possess a valid state driver’s license Additional Information: You are being hired with the express understanding that your employment will terminate within a 6-30 month time frame, upon completion of the Fiber Modernization Project in West Virginia. You will remain in the same occupation into which you have been hired for the duration of your term of employment. You will receive all the benefits to which regular (“permanent”) employees are entitled except for any contractual layoff or termination allowance. Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, workgroup, and geographic location in which the vacancy exists. New hires must be fully vaccinated against COVID-19 by their start date with the company (or have been granted a religious or medical exemption accommodation. RSRFTR Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.   Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  

Job Title: Local Manager JD When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  About Us: Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit  www.frontier.com . Job Description:  Frontier’s leadership team will bring to life our Leadership Model focusing on Operations Proficiency, Safety, Employee Relations, Community Relations, Competition, and Customer Ownership. From fostering innovation and working cross-functionally to driving performance and delivering results through customer contact and community involvement the Frontier leadership model will allow us to exceed our market growth targets and delivery 100% employee and customer satisfaction.   This position will provide leadership and supervision to staff and a workforce of field technicians that safely install and maintain both residential and business lines, OSP cable facilities, multi-line CPE equipment, hi-cap access services, broadband services, central office/transmission equipment and digital loop carrier equipment,  installation and construction of central office transmission equipment and outside plant line and cable facilities . Position duties include meeting service activation and repair commitment dates, maintaining revenue and expense budget objectives and promotion of new and existing company products as well as  supervision of company and contract resources to ensure that construction projects are completed in a timely manner and are in compliance with Frontier's construction, service, quality and safety standards. Ensures that maintenance of equipment and DEG components is completed throughout the year according to a set schedule to avoid service interruption to customers. Accountable for daily coordination with the Operations Center and Network Engineers, material disbursements, time sheet approval for contractors and company resources and other duties as assigned by the Director of Operations . Key Responsibilities and Accountabilities: Operations Proficiency: Has solid understanding of the business/department and is able to pull P&L/budget levers to ensure revenue goals and expense targets are met (i.e., able to manage departmental budget) Able to articulate business/departmental KPI’s to work groups (i.e., can clearly set goals/objectives to positively impact the P&L/budget). Holds team accountable to clearly achieving results through coaching and performance management. Promotes new/existing products as required. Ensures all customers’ requirements and needs are met. Collaborate with Regional staff and provide feedback to improve on processes to be more responsive to customers Working with dispatch, monitor workload and schedule manpower and resources needed to meet workload demands, customer needs and company objectives. Responsible for determining and fulfilling the needs of the team for employee development and training. Communicate with other departments, i.e. assignment, engineering and dispatch, in an effort to improve the coordination between these departments as well as the overall quality of service experience for our customers. Quality Control, i.e. tool inspections, building and vehicle inspections, Quality assurance inspections etc. Be cognizant of and support revenue budget. Provide Capital Budget input as required. Analyze operational reporting and utilize statistical process control tools to identify performance opportunities and provide corrective action plans as required. Business related functions: Employee time sheet approval, email administration, Internal/external communications, procurement management, Viryanet Administration and Overtime Equalization.   Employee Relations: Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge; complete bi-annual employee performance appraisals/reviews. Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals, gains input on action plans and modifies direction as necessary and to engage and to hold employees accountable to overall business operations and results Utilizes and leverages existing employee recognition programs to reward key contributions and positively impact employee morale. Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements. Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. (When possible, 24-hour response time to all employee relations issues). Responds to issues identified on the Employee Survey, works with teams to ensure continual action planning against issues throughout the year and ensures follow-up to employees on issue resolution identified in action plans. Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the work place.   Community Relations: Positively represents the Company through active engagement and involvement in the community.   Competitive Marketplace: Engages in marketing initiatives to promote the Company’s products and services (i.e., TTL and marketing events).   Customer Ownership Supports employees that directly interface with the customers by removing barriers, soliciting process improvement suggestions and streamlining the work. Holds employees and other departments accountable to meet customer needs/demands. (Does not take “no” for an answer). Responds to issues identified on Customer Surveys, works with teams to ensure action plans are developed and ensures follow-up on customer issue resolution identified in action plans.   Required Skills: Two to four years of prior supervisory experience Must be able to interact with internal/external customers and various community leaders to establish relationships and to assist with problem resolution Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines Basic knowledge of engineering, plant service center and outside plant functions. Must possess basic PC skills: Excel, Word, Power Point and Outlook. Must demonstrate good oral and written communication skills Must take pride and ownership in work, and exhibit a willingness to learn. 2-3 years HSI/ DSL installation and repair experience. Advance knowledge of plant service center, central office and outside plant functions Basic knowledge of FTTH and data networking Must possess basic understanding of electronics, electrical circuitry, network installation, maintenance and testing of central offices Must be able to perform complex hardware/software research and provide first level technical support Five years minimum experience in OSP and central office engineering and construction. Experience and knowledge of capital project management preferred. Knowledge of the practical experience with Outside Plant Engineering and Outside Plant Construction to include cable placement, line work and splicing. Knowledge of and practical experience with various CO switching equipment, optical transport equipment, DSLAM hardware, ATM, TDM, DAC's and various special service hardware. Education, certification and/or license requirements: Must possess a valid state driver’s license Must have high school diploma or equivalent.  College degree in business/management/telecommunications preferred. Successful completion/certification in related technical fields or vendor equipment desired BA/BS in Telecommunications, Operations Management or Business Administration preferred CCNA, PMP or CWNP a plus   Environmental Factors/Physical Requirements: Must be available 24/7 to support off-shift technicians and emergency situations as needed. Must be able to work in inclement weather, extended driving and lifting and carrying of moderately heavy objects. Must be willing to work overtime, be on call periodically for nights and weekends and work as required to accomplish NPEC goals and objectives. Overnight travel will occasionally be required.

Job Title: Network Engineer         Summary of Position:  This position is responsible for the application engineering of telecommunications outside the plant in a local serving exchange environment.  Subject matter expert of and for all technical aspects of outside plant facilities work such as but not limited to cable sizing, cable counts, cable records, permitting for the right of ways and easements.  This position works as a team member with Network Planning, Central Office, Transmission and Operations to support the growth, replacements and upgrades of telecommunications plant facilities.  This position also supports sales, marketing, operations and regulations as needed.  Specific requirements of the position include:  Engineering design for outside plant projects.  Perform field staking.  Proactive review of outside plant facilities to determine necessary upgrades and enhancements.  Communicate with state, county, city and national indices to gain information on planned projects that involve growth and changes.  Coordinate with all utilities for project design and construction to utilize joint trench.  Communicate with all peers and departments to ensure proper project planning.  Maintain accurate cable records and updates.  Attend pre-construction meetings for project designs.  Apply for permits as required (State, DNR, City, County, Townships).  Maintain and investigate right of way and easements for releases.  Prepare project justifications for approvals including EWOP documents loaded into Varasset.  Prepare loop studies as needed.  Prepare cost estimates for BDTs.  Respond to DORs as needed.  Update records according to As-Builts.  Land base into FROGS/Spatial Engineer (Frontier AutoCAD based GIS) system.  Assist in annual budget design.  All other activities with respect to the needs of the business.   When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  QUALIFICATIONS:  Must have detailed knowledge of outside plant activities.  Knowledge of engineering tools to include the following, FROGS/Spatial Engineer (Frontier AutoCAD based GIS), Adobe, Microsoft Word, Microsoft Excel, email and other vendor software.  Excellent organizational skills, communications skills (written and verbal) and customer relations will be utilized in achieving desired results and are critical to the position.  Outside plant construction and project management experience and inventory management experience.  Experience in right of way, private easement and permitting with local, state and federal entities.  Must be able to manage multiple projects in various stages of activity.     EDUCATION/EXPERIENCE:  B.S. in Engineering or equivalent, or a minimum of 3 to 5 years experience related to outside plant, preferable in a local exchange environment.  Must be able to demonstrate knowledge with a heavy emphasis on outside plant design, cable count layout, and capacities.  Must have a solid knowledge of telecommunications outside the plant.  Must be able to participate in and lead project teams to achieve team objectives and goals.  Strong interpersonal skills are very important in discussions and meetings with the engineering team, regional managers, vendors, local supervisors and technicians.    Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.  We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.   Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

 Project Specialist When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica  About Us: Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit  www.frontier.com . About this role: This Project Specialist position within the OPCEN will be primarily responsible for working with cross functional teams to establish processes and KPI’s for work assigned and performed by Outside Plant Construction (Internal/External resources). Responsibilities involve leading efforts for Manager and Executive level reporting utilizing tools like Excel or PowerBI, publishing reports and analyze trends.  Data sources will mainly be Varasset (pending transition to Site Tracker in 2023) but may also entail importing from multiple sources, including combining data to provide a source table for reports.   This role will support regional leadership in removing roadblocks, providing training and escalating issues for resolution. This position will need to gain full understanding of OPCEN processes and reinforce compliance.  Attendance and active participation to executive forums/readouts will be required, including support and backup coverage for the OPCEN Team, including Scheduling and Material Tracking as needed. What you’ll do:   Manage OSPC Reports in SharePoint Site Create and manage Microsoft Lists Manage SharePoint access for Internal and External users Design, maintain, publish Varasset Task Tracker Reports Publish FTTH Master Report Design and Maintain FTTH Vendor Scorecard Report SPOC to manage OSP Construction Teams for Task Assignment SPOC for User level Task Training for New Users (Internal and External resources) Maintain Exchange Level details necessary for Task Tracker and FTTH Reports. Organizational responsibilities for internal and External resources. What you’ll need:   Excellent Project Management and strong organizational skills Proven ability to communicate and interact with all levels of the organization and business partners Strong written, oral and interpersonal skills The ability to multi-task and have solid follow up system Analytical and critical thinking skills Advanced knowledge of Microsoft products; Microsoft Windows, Office 365, SharePoint, Excel / VBA Ability to work independently with little or no guidance  RSRFTR Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.  We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.    Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Communications Technician (Field, Install & Repair) MAJOR RESPONSIBILITIES FOR WHICH THIS POSITION IS ACCOUNTABLE: Installs, maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties. Duties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services. Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire. Effects repairs and restores service outages. Performs cable pair recovery activity. Interfaces with customers to further analyze installation and repair issues. Responds to inquiries and provide follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power-actuated tools and equipment. May be required to perform additional duties and tasks as required by the Company.  BASIC QUALIFICATIONS: Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pull box covers, etc. Ability to climb poles/ladders. Ability to lift, carry, set up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone and/or in person. Ability to work under pressure in stressful conditions. Requires alertness and attention to detail. A valid driver’s license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours. Able to read and interpret architectural, electrical wiring diagrams. Able to operate test equipment such as VOMs, test sets, etc. Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc. Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc. May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax. Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours.  Subject to scheduled and/or unscheduled overtime and call-out. May be required to have experience in one or a combination of: Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician, Cable Technician. Must possess the ability to perceive differences in colors. Must possess the ability to distinguish audible tones/levels.   TRAINING: Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.   EDUCATION: Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution. Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.  Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Project Management Engineer About this role: This position will report to the VP of the Grant Administration team and will have the following key responsibilities Assess and provide input to all Middle Mile Grant, Broadband Grant, and Broadband RFP opportunities from an environmental, reporting process / data sourcing and implementation management timeline perspective Monitor and report on Grant and RFP related implementation management compliance items Proactively own and oversee the end-to-end process for Middle Mile Grant, Broadband Grant and Broadband RFP implementation with focus on data sourcing and manipulation to reduce the manual effort as much as practical What you’ll do:   Must be able to interpret Grant guidelines and rules Expert in Excel The ability to analyze data to make decisions Understand the end-to-end fiber to the home (FTTH) process Assure the customer location integrity is maintained at the handoff between Grant contract and Grant Planning Grant Planning and Outside Plant Engineering Outside Plant Engineering and Construction Construction and Open for Sale What you’ll need:   Expert in Microsoft Excel Excellent attention to detail Excellent  control / follow up, organizational and time-management skills Ability to work well in a team environment Ability to work in a fast-paced field environment and to handle deadlines Ability to communicate effectively with regions and engineering services senior management teams, employees, customers, railroads, regulatory agency officials, and the general public When you're in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply!  #BuildGigabitAmerica RSRFTR Frontier salaries estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.   We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.    Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.