Program Coordinator, Partnerships and Resources

  • Resolution Project
  • 420 Lexington Ave New Yok, NY 10170
  • Mar 18, 2022
Full time Administrative Entry Level Nonprofit-Social Services

Job Description

Compensation: $24.50-$26.50/hr

Reporting To: Program Manager, Partnerships and Resources

Start Date: May 2022 (as soon as possible)

Work Environment: Hybrid (in NYC office at least 2 days per week)


About Resolution Project

At Resolution Project, we see the spark of passion in young people.  We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.


The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.


Since our beginning in 2008, Resolution Project has launched and supported the growth of over 500 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities. 


Position summary

The Program Coordinator, Partnerships and Resources will join a high-performing team to help ensure Resolution’s achievement of key objectives to further Resolution’s mission. This is a new role working closely with the Program Manager, Partnerships and Resources to provide administrative support to Fellows accessing venture-related and professional resources, opportunities, and educational engagement. The Program Coordinator, Partnerships & Resources will be responsible for supporting the Resolution Innovation Hubs, a space for local entrepreneurs in communities where Resolution Fellows meet, collaborate, and partner with community members to build local innovation ecosystems. This staff member will both support ongoing projects in existing systems and have opportunities to build out new structures.


The Program Coordinator, Partnerships and Resources will be part of a collaborative team in a role where they will be working closely with our inspiring Resolution Fellows, volunteers, and small, high-performing staff. We are currently hiring for three different Program Coordinators, each focused on different work streams within the Program Department and reporting to different managers. We hope to be able to onboard all three Program Coordinators around the same time, allowing for a shared experience during the introductory period in their new roles. All Program Coordinators should expect lots of hands-on work, learning opportunities, and daily interactions with other members of the incredible Resolution community.


The candidate must have a flexible schedule, be prepared to join meetings and conference calls earlier and later than regular business hours – including some weekends – with appropriate compensation and/or schedule adjustments, and be willing to occasionally travel when it is safe to do so.  


Key responsibilities

Work collaboratively with professional staff, Fellows, and volunteers to support programmatic goals and organizational growth as follows:


Fellow Opportunities and Resources Support  

  • Work with the Program team to disseminate information about available opportunities and resources to Fellows and track Fellow participation in SalesForce. 
  • Help Fellows access information by updating and enhancing the Resolution Resource Portal website, working alongside the Program team.
  • Prepare and send weekly opportunities summary.
  • Assist the Program Manager with maintaining Facebook community and LinkedIn groups by posting opportunities and events, answering requests, and sharing resources.
  • Support the Senior Program Associate in onboarding Social Venture Challenge Winners by identifying Subject Matter Experts. 
  • Draft Fellow recommendation letters.


Fellow Education Engagement

  • Schedule office hours (accessible online meetings with Subject Matter Experts) with corporate partners for Fellows alongside the Program Manager.
  • Engage with the Fellow community, including organizing occasional in-person and virtual events focused on educational engagement, sending reminders and notes, and supporting logistics as needed.  
  • Help schedule and provide logistical support to speakers, panelists, partner attendees, and guests for in-person and virtual events.


Hub Engagement 

  • Serve as a primary point of contact and support for Resolution Hub team members and Fellows for our partners in Rwanda, Kenya, and Singapore.  
  • Engage with the Hub teams, including attending monthly Hub meetings, scheduling in-person and virtual events, sending reminders and notes, and supporting activities as needed.  
  • Keep the Hub community members engaged by connecting and sharing resources, conversations, and events via WhatsApp and other relevant channels.
  • Support in content creation and management of the Resolution Hubs Instagram account to help build an online community.
  • Support the identification and launch of any new Resolution Hubs.
  • Work with Fellow leads to schedule and support speakers, panelists, partner attendees, and guests for in-person and virtual Hub events.
  • Use Canva to design Hub event promotional materials (training provided). 


Program Team Support

  • Coordination related to scheduling calls, setting up meetings, and, as needed, drafting agendas and taking meeting notes. 
  • Work with the Program team to ensure effective data management, including updating records in Salesforce, generating reports, updating the website, and handling tracking in all relevant documents.
  • Draft content for the monthly Resolution Community newsletter. 
  • Other programmatic and general office administrative tasks as needed.



  • At least one year of relevant work or strong internship experience.
  • Extremely organized with meticulous attention to detail and follow-through.
  • Ability to both work well independently and seek support and points of escalation when needed. 
  • High level of professional and culturally-competent communication with good interpersonal skills to work closely with staff, volunteers, partners, and international Fellows.
  • Proficient in Microsoft Office and Google Application Suites with a high level of general computer competency.
  • Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement:
  • Resolution requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). Resolution abides by each state’s requirements and acknowledges those may change over time. If moved forward to the phone screen stage, you will have the chance to ask a team member more about this requirement.



  • Experience in relationship management, especially with partners, volunteers, and/or constituents.
  • Familiarity/experience with Salesforce or other CRM (training available).
  • Experience in research, collecting data, and creating systems. 
  • Passionate about young people making an impact, and commitment to social change and social entrepreneurship.



Resolution does our best to provide a competitive benefits package to our team. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, covered at 100% for the employee. Full-time staff also have access to generous paid time off and robust professional development opportunities. In addition, employees may opt into FSA, HSA, transit check, and other voluntary insurance policies.


Resolution is an equal opportunity employer.  The organization does not engage in and prohibits discrimination in employment opportunities or practices on the basis of race or ethnicity, color, national origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, marital or partnership status, veteran status, military service status, or any other characteristic protected by state, local or federal law.


Program Management


$24.50 - $26.50/hr

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