Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Part time
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Girl Scouts of Colorado
Woodland Park, CO, USA 80863
Summer Camp Lead Program Counselor Farm and/or Low Ropes/Zip/Challenge Course at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $540/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Farm and/or Low Ropes/Zip/Challenge Course Duties: The Program Lead will assist Program Counselors with overall supervision and guidance related to campers. Additionally, the Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents, and listening to campers. Consistently show interest in the campers.
Make sure that each camper has at least one adult counselor who knows them by name, who knows of special problems and parent goals, and whom they can feel cares about them as an individual.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, camp members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to staff and volunteers as needed.
Confer regularly with supervisees individually to improve their performance.
Share information with supervisor that may help improve staff performance, program, or process.
Participate in and provide engaging, educational and fun programs.
Implement program plans to provide a quality outdoor experience for campers based on camp program goals, policies, and procedures.
Guide planning, activities, and experiences using a democratic form of government and camper planning appropriate to age and readiness within the framework of camp goals and program descriptions.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Direct and supervise programs that are challenging and appropriate to age, ability, and readiness and which encourage personal growth.
Coordinate unit plans with those of the entire camp; adapt activities to weather and changing conditions.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice and direct good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Make staff assignments or request assistance to assure that activities are properly supervised by qualified personnel.
Assure that campers are properly dressed and prepared for activities.
Promote positive health practices to keep staff healthy.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service trainings, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Keep records and files as necessary to carry out the job.
Complete and submit trip itineraries, food and equipment requisitions, badge work records, and other reports accurately and on time.
Effectively support and supervise staff.
Teach and model skills of working with individuals and groups.
Evaluate unit programs with staff.
Direct and supervise the work of assigned staff, including volunteer staff, and CITs.
Conduct regular staff meetings to plan and coordinate activities and assignments, to plan for individual and group needs, and to communicate information, and to develop the work group as a team.
Help coordinate staff schedules.
Participate in supervisory conferences and in the staff evaluation process.
Observe and evaluate staff/camper interactions. Share evaluations with supervisees.
Conduct coaching reports for each supervisee.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service..
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
At least four years of college or post-high school work experience.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
A desire to work with children.
Experience working with children.
Experience in working with diverse populations of staff and volunteers.
Experience with organization and delegation.
Experience with problem solving and conflict resolution.
Camp experience as a counselor in any program.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to provide documentation of legal employment status.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 21 years of age and have at least 5 years of driving experience.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 16, 2024
Seasonal
Summer Camp Lead Program Counselor Farm and/or Low Ropes/Zip/Challenge Course at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $540/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Farm and/or Low Ropes/Zip/Challenge Course Duties: The Program Lead will assist Program Counselors with overall supervision and guidance related to campers. Additionally, the Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents, and listening to campers. Consistently show interest in the campers.
Make sure that each camper has at least one adult counselor who knows them by name, who knows of special problems and parent goals, and whom they can feel cares about them as an individual.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, camp members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to staff and volunteers as needed.
Confer regularly with supervisees individually to improve their performance.
Share information with supervisor that may help improve staff performance, program, or process.
Participate in and provide engaging, educational and fun programs.
Implement program plans to provide a quality outdoor experience for campers based on camp program goals, policies, and procedures.
Guide planning, activities, and experiences using a democratic form of government and camper planning appropriate to age and readiness within the framework of camp goals and program descriptions.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Direct and supervise programs that are challenging and appropriate to age, ability, and readiness and which encourage personal growth.
Coordinate unit plans with those of the entire camp; adapt activities to weather and changing conditions.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice and direct good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Make staff assignments or request assistance to assure that activities are properly supervised by qualified personnel.
Assure that campers are properly dressed and prepared for activities.
Promote positive health practices to keep staff healthy.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service trainings, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Keep records and files as necessary to carry out the job.
Complete and submit trip itineraries, food and equipment requisitions, badge work records, and other reports accurately and on time.
Effectively support and supervise staff.
Teach and model skills of working with individuals and groups.
Evaluate unit programs with staff.
Direct and supervise the work of assigned staff, including volunteer staff, and CITs.
Conduct regular staff meetings to plan and coordinate activities and assignments, to plan for individual and group needs, and to communicate information, and to develop the work group as a team.
Help coordinate staff schedules.
Participate in supervisory conferences and in the staff evaluation process.
Observe and evaluate staff/camper interactions. Share evaluations with supervisees.
Conduct coaching reports for each supervisee.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service..
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
At least four years of college or post-high school work experience.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
A desire to work with children.
Experience working with children.
Experience in working with diverse populations of staff and volunteers.
Experience with organization and delegation.
Experience with problem solving and conflict resolution.
Camp experience as a counselor in any program.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to provide documentation of legal employment status.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 21 years of age and have at least 5 years of driving experience.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Mar 13, 2024
Full time
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
JOB DESCRIPTION
Lincolnshire, Illinois
JOB TITLE:H/K ROOM ATTENDANT JOB ACCOUNT #: 61125001 DEPARTMENT: HOUSEKEEPING REPORTS TO: H/K EXECUTIVE ISSUE DATE: JANUARY 1, 2017
PURPOSE AND PERFORMANCE GOALS Ensures the guest rooms exceed brand standards for cleanliness and orderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness to the guest. ESSENTIAL DUTIES AND RESPONSIBILITIES Cleans/maintains the cleanliness of guest rooms. The essential duties and responsibilities for this position include the following (other duties may be assigned): • Sorts, counts, folds, marks, or carries linens. • Makes beds and changes linens in guest rooms. • Cleans bathroom and replaces terry. • Replenishes supplies such as drinking glasses and writing supplies. • Straightens furniture. • Sweeps, scrubs, and polishes floor. • Dusts furniture, vacuums floors. • Spot cleans walls and woodwork. • Washes windows, door panels, and sills. • Empties wastebaskets, and empties and cleans ashtrays. • Replenishes bathroom supplies. • Cleans a standard of 16 rooms per day. • Reports maintenance deficiencies. • Transfers item left in rooms to lost and found, and documents the finding of the item SUPERVISORY RESPONSIBILITIES – Not applicable QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Less than high school diploma. At least 6 months housekeeping experience preferred. LANGUAGE SKILLS Must be able to communicate clearly with guests, customers, supervisors, and fellow employees. MATHEMATICAL SKILLS – Not applicable REASONING ABILITY Must be able to make appropriate judgments regarding the process of cleaning guest rooms. CERTIFICATES, LICENSES, REGISTRATIONS – Not applicable PHYSICAL DEMANDS Practice written safety standards and rules at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to push/pull/lift up to 50 pounds. Job frequently requires standing, walking, kneeling, crouching. Must be able to effectively clean guest rooms. HOURS Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.
- Employees are held accountable for all duties of job -
Acknowledgement: I have read and understand all of the above. I have reviewed the duties for which I am responsible, and understand this job description reflects management’s assignment of essential functions; and nothing herein restricts management/company rights to assign or reassign duties and responsibilities to this job at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by RFMBG Lincolnshire, LLC (Marriott Lincolnshire) on an "at-will" basis.
Mar 11, 2024
Full time
JOB DESCRIPTION
Lincolnshire, Illinois
JOB TITLE:H/K ROOM ATTENDANT JOB ACCOUNT #: 61125001 DEPARTMENT: HOUSEKEEPING REPORTS TO: H/K EXECUTIVE ISSUE DATE: JANUARY 1, 2017
PURPOSE AND PERFORMANCE GOALS Ensures the guest rooms exceed brand standards for cleanliness and orderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness to the guest. ESSENTIAL DUTIES AND RESPONSIBILITIES Cleans/maintains the cleanliness of guest rooms. The essential duties and responsibilities for this position include the following (other duties may be assigned): • Sorts, counts, folds, marks, or carries linens. • Makes beds and changes linens in guest rooms. • Cleans bathroom and replaces terry. • Replenishes supplies such as drinking glasses and writing supplies. • Straightens furniture. • Sweeps, scrubs, and polishes floor. • Dusts furniture, vacuums floors. • Spot cleans walls and woodwork. • Washes windows, door panels, and sills. • Empties wastebaskets, and empties and cleans ashtrays. • Replenishes bathroom supplies. • Cleans a standard of 16 rooms per day. • Reports maintenance deficiencies. • Transfers item left in rooms to lost and found, and documents the finding of the item SUPERVISORY RESPONSIBILITIES – Not applicable QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Less than high school diploma. At least 6 months housekeeping experience preferred. LANGUAGE SKILLS Must be able to communicate clearly with guests, customers, supervisors, and fellow employees. MATHEMATICAL SKILLS – Not applicable REASONING ABILITY Must be able to make appropriate judgments regarding the process of cleaning guest rooms. CERTIFICATES, LICENSES, REGISTRATIONS – Not applicable PHYSICAL DEMANDS Practice written safety standards and rules at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to push/pull/lift up to 50 pounds. Job frequently requires standing, walking, kneeling, crouching. Must be able to effectively clean guest rooms. HOURS Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.
- Employees are held accountable for all duties of job -
Acknowledgement: I have read and understand all of the above. I have reviewed the duties for which I am responsible, and understand this job description reflects management’s assignment of essential functions; and nothing herein restricts management/company rights to assign or reassign duties and responsibilities to this job at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by RFMBG Lincolnshire, LLC (Marriott Lincolnshire) on an "at-will" basis.
Girl Scouts of Colorado
Woodland Park, CO, USA 80863
Summer Camp Program Counselor 2024 Summer Camp Program Counselor (Farm, Low Ropes/Zip/Challenge Course, and more) - Sky High Ranch at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $510/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Duties: The Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know camper's strengths and weaknesses regarding the program. Consistently show interest in the campers.
Work in conjunction with Unit Staff, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to volunteer staff as needed.
Orient, teach, and supervise staff assigned to assist with activities.
Give direction to cabin staff responsible for the group.
Support and delegate tasks to staff who accompany campers to an activity who are interested, qualified, and assigned to assist.
Verify staff competence before assigning them supervisory roles; monitor their performance throughout the season.
Participate in and provide engaging educational and fun programs.
Implement program based on camp program goals, policies, and procedures to provide a quality outdoor education experience for campers.
Guide planning, activities, and experiences in the unit to carry out program goals using democratic government and activity planning appropriate to age and readiness.
Develop and direct a program of activities based on specialty themes, which provides opportunities for campers to experience variety, challenge, and progression suitable to their age, readiness, and ability.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Carry out activities to encourage personal growth, learn skills, and provide challenges appropriate to age, ability and readiness.
Supervise campers at meals and all-camp activities.
Implement the written criteria and expectations for the conduct of activities; make written recommendations for change.
Plan, coordinate and evaluate activities with campers and cabin staff; serve as a resource to cabin staff.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Coordinate activities with those of the entire camp.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Routinely display concern for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Implement and interpret Girl Scout, state, and American Camp Association (ACA) (and ACCT where applicable) standards for all program areas.
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Practice good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures. Alert supervisor to potentially hazardous conditions or situations.
Keep records, write reports, and submit recommendations as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Check area first-aid kits at least weekly and re-supply if needed; submit accurate records of illness, accident, and incident according to procedure.
Teach emergency procedures for the activity. Call for and participate in rehearsals.
Verify that equipment is in safe condition before each use, and is properly sized if this is a safety factor.
Maintain, use, store, and inventory equipment and facilities, ensuring good and safe working condition. Make needed repairs or submit written report to supervisor.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Unit Staff by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service training, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Submit itineraries, food, and supply requisitions accurately and on time.
Keep records, write reports, and submit recommendations.
Open and close activity area and other areas at the beginning and end of the day and season as assigned.
Act as unit counselor as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
Knowledge, Skills, and Abilities
Experience working with children.
A desire to work with children.
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds. Ability to recognize potentially hazardous conditions.
Ability to work under pressure.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 17 years of age, 18+ preferred.
If over 21 years of age, may be required to drive and pass driving requirements.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 09, 2024
Seasonal
Summer Camp Program Counselor 2024 Summer Camp Program Counselor (Farm, Low Ropes/Zip/Challenge Course, and more) - Sky High Ranch at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $510/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Duties: The Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know camper's strengths and weaknesses regarding the program. Consistently show interest in the campers.
Work in conjunction with Unit Staff, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to volunteer staff as needed.
Orient, teach, and supervise staff assigned to assist with activities.
Give direction to cabin staff responsible for the group.
Support and delegate tasks to staff who accompany campers to an activity who are interested, qualified, and assigned to assist.
Verify staff competence before assigning them supervisory roles; monitor their performance throughout the season.
Participate in and provide engaging educational and fun programs.
Implement program based on camp program goals, policies, and procedures to provide a quality outdoor education experience for campers.
Guide planning, activities, and experiences in the unit to carry out program goals using democratic government and activity planning appropriate to age and readiness.
Develop and direct a program of activities based on specialty themes, which provides opportunities for campers to experience variety, challenge, and progression suitable to their age, readiness, and ability.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Carry out activities to encourage personal growth, learn skills, and provide challenges appropriate to age, ability and readiness.
Supervise campers at meals and all-camp activities.
Implement the written criteria and expectations for the conduct of activities; make written recommendations for change.
Plan, coordinate and evaluate activities with campers and cabin staff; serve as a resource to cabin staff.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Coordinate activities with those of the entire camp.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Routinely display concern for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Implement and interpret Girl Scout, state, and American Camp Association (ACA) (and ACCT where applicable) standards for all program areas.
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Practice good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures. Alert supervisor to potentially hazardous conditions or situations.
Keep records, write reports, and submit recommendations as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Check area first-aid kits at least weekly and re-supply if needed; submit accurate records of illness, accident, and incident according to procedure.
Teach emergency procedures for the activity. Call for and participate in rehearsals.
Verify that equipment is in safe condition before each use, and is properly sized if this is a safety factor.
Maintain, use, store, and inventory equipment and facilities, ensuring good and safe working condition. Make needed repairs or submit written report to supervisor.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Unit Staff by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service training, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Submit itineraries, food, and supply requisitions accurately and on time.
Keep records, write reports, and submit recommendations.
Open and close activity area and other areas at the beginning and end of the day and season as assigned.
Act as unit counselor as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
Knowledge, Skills, and Abilities
Experience working with children.
A desire to work with children.
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds. Ability to recognize potentially hazardous conditions.
Ability to work under pressure.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 17 years of age, 18+ preferred.
If over 21 years of age, may be required to drive and pass driving requirements.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Girl Scouts of Colorado
Woodland Park, CO, USA 80863
Summer Camp Unit Counselor at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $480/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Unit Counselor General Duties: The Unit Counselor lives with and guides units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Unit Counselor will support and counsel unit(s) of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with parents, volunteers and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents and listening to campers. Know their names, special interests and problems. Consistently show interest in the campers.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to volunteer staff as needed.
Participate in and provide engaging, educational, and fun programs.
Implement program based on camp program goals, policies, and procedures to provide a quality outdoor education experience for campers.
Guide planning, activities, and experiences in the unit to carry out program goals using democratic government and activity planning appropriate to age and readiness.
Adapt and adjust activities and methods to individual and group ages, needs and abilities.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Carry out activities to encourage personal growth, learn skills, and provide challenges appropriate to age, ability and readiness.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policies and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures. Alert supervisor to potentially hazardous conditions or situations.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Assure that campers are properly dressed and prepared for activities.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Demonstrate responsibility, accountability, and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service training, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience working with children.
Experience teaching children in an informal outdoor setting, preferred.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to meet emergencies with good judgement.
Ability to work with campers and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 17 years of age, 18+ preferred.
If over 21 years of age, may be required to drive and pass driving requirements.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 09, 2024
Seasonal
Summer Camp Unit Counselor at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $480/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Unit Counselor General Duties: The Unit Counselor lives with and guides units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Unit Counselor will support and counsel unit(s) of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with parents, volunteers and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents and listening to campers. Know their names, special interests and problems. Consistently show interest in the campers.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to volunteer staff as needed.
Participate in and provide engaging, educational, and fun programs.
Implement program based on camp program goals, policies, and procedures to provide a quality outdoor education experience for campers.
Guide planning, activities, and experiences in the unit to carry out program goals using democratic government and activity planning appropriate to age and readiness.
Adapt and adjust activities and methods to individual and group ages, needs and abilities.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Carry out activities to encourage personal growth, learn skills, and provide challenges appropriate to age, ability and readiness.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policies and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures. Alert supervisor to potentially hazardous conditions or situations.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Assure that campers are properly dressed and prepared for activities.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Demonstrate responsibility, accountability, and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service training, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience working with children.
Experience teaching children in an informal outdoor setting, preferred.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to meet emergencies with good judgement.
Ability to work with campers and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 17 years of age, 18+ preferred.
If over 21 years of age, may be required to drive and pass driving requirements.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Part Time Intertek Certified Building Products Inspector to join our Building & Construction Product Inspection team. The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
Intertek Certified Building Products Inspector – Part time – New England area of US
Intertek is searching for an Intertek Certified Building Products Inspector to join our Building & Construction team in the New England area of US.
The Building & Construction Product Inspector is responsible performing inspections at manufacturing facilities to ensure that products are being manufactured in accordance with established materials, processes, and documented production requirements.
This position offers candidates a flexible work schedule & the ability to work from home and at client locations.
What you will do:
Document manufacturer’s production and quality processes in an Initial Factory Assessment (IFA)
Review required production tests, including methods, equipment used and calibration of equipment
Inspect Intertek Listed products, subassemblies and components with respect to Certification Documents to determine compliance with the certification documents created based on tested products
Review Intertek label inventory and control for proper usage of the marks and security of the marks
Review non-compliances issued as a result of previous inspections and document those unresolved
Select samples as directed in the Certification Documents
Compile and document compliances and non-compliances and advise client on proper resolution
Communicate information between facility representatives and Intertek personnel.
Complete and submit Follow-Up Service Inspection Report
Perform other duties as required
What it takes to be successful in this role:
High School Diploma or GED and 10+ years directly related experience; Associates Degree in related area and 5+ years directly related experience; or Bachelor’s Degree in related area and 1+ year directly related experience
Knowledge of manufacturing processes
Knowledge of building products or construction methods
Knowledge of Quality Control methods (ISO 9000/14000, QS 9000, Six Sigma, Lean Manufacturing, Kaizen & Statistical Process Control) a plus
Must have access to the internet
Valid driver’s license and reliable driving record (required)
Ability to travel as business needs dictate
Must have strong computer skills
Physical Requirements:
Ability to lift up to 40 pounds
Ability to stand for prolonged periods of time
Ability to read small print with or without corrective lenses
Ability to climb stairs and ladders
Ability to drive for prolonged periods of time during the daytime and evening hours
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
What we have to offer: Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
The base wage or salary range for this position is $30.00 to $42.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
Mar 03, 2024
Part time
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Part Time Intertek Certified Building Products Inspector to join our Building & Construction Product Inspection team. The Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
Intertek Certified Building Products Inspector – Part time – New England area of US
Intertek is searching for an Intertek Certified Building Products Inspector to join our Building & Construction team in the New England area of US.
The Building & Construction Product Inspector is responsible performing inspections at manufacturing facilities to ensure that products are being manufactured in accordance with established materials, processes, and documented production requirements.
This position offers candidates a flexible work schedule & the ability to work from home and at client locations.
What you will do:
Document manufacturer’s production and quality processes in an Initial Factory Assessment (IFA)
Review required production tests, including methods, equipment used and calibration of equipment
Inspect Intertek Listed products, subassemblies and components with respect to Certification Documents to determine compliance with the certification documents created based on tested products
Review Intertek label inventory and control for proper usage of the marks and security of the marks
Review non-compliances issued as a result of previous inspections and document those unresolved
Select samples as directed in the Certification Documents
Compile and document compliances and non-compliances and advise client on proper resolution
Communicate information between facility representatives and Intertek personnel.
Complete and submit Follow-Up Service Inspection Report
Perform other duties as required
What it takes to be successful in this role:
High School Diploma or GED and 10+ years directly related experience; Associates Degree in related area and 5+ years directly related experience; or Bachelor’s Degree in related area and 1+ year directly related experience
Knowledge of manufacturing processes
Knowledge of building products or construction methods
Knowledge of Quality Control methods (ISO 9000/14000, QS 9000, Six Sigma, Lean Manufacturing, Kaizen & Statistical Process Control) a plus
Must have access to the internet
Valid driver’s license and reliable driving record (required)
Ability to travel as business needs dictate
Must have strong computer skills
Physical Requirements:
Ability to lift up to 40 pounds
Ability to stand for prolonged periods of time
Ability to read small print with or without corrective lenses
Ability to climb stairs and ladders
Ability to drive for prolonged periods of time during the daytime and evening hours
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
What we have to offer: Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
The base wage or salary range for this position is $30.00 to $42.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
The College of Charleston
Charleston, South Carolina
Director of Sustainability (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Director of Sustainability (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
4
Department
Center for Sustainability
Job Purpose
The Director of Sustainability provides guidance and vision for the Center for Sustainable Development ( CSD ) by fulfilling the College’s goal of fostering a culture of innovation to support sustainable solutions. This position is responsible for strategic development and operational management of the CSD . This position manages the Associate Director, Zero Waste Manager, as well as well as student graduate assistants and interns that work in the office. The Center for Sustainable Development Manager will work closely with stakeholders across the organization and community, as well as the other department heads within Facilities Management.
Minimum Requirements
Bachelor’s degree related to environmental science, environmental studies, sustainability or directly related fields and three (3) to five (5) years of work experience leading sustainability initiatives for a large organization. Master’s degree related to environmental science, environmental studies, sustainability or directly related field is preferred. Proven experience in higher education leading sustainability programming is desired. LEED Accredited Professional or closely related sustainability credentials is also preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have advanced knowledge and proficiency of the various aspects of sustainability on a large college campus. A demonstrated ability to identify and formulate long-term sustainability direction and goals with the ability to translate these long-term goals into short-term action items and operational activities is required. A cooperative and collaborative leadership style that emphasizes inclusion, integrity, honesty, openness and fairness is required. Must have leadership and management experience and skills focused around program development and execution, as well as, demonstrated ability to work across silos and between multiple entities to achieve stated goals or objectives is required. Strong customer service orientation and a demonstrated commitment to diversity, equity and inclusion and the ability to establish and maintain effective working relationships throughout the College with a diverse student body, faculty, staff and the Charleston community is also required. Must have a working knowledge in all Microsoft Office Suite, Google programs, Canva, social media outlets and MailChimp. Demonstrated excellence in communicating complex or technical information verbally and in writing is preferred. Demonstrated skills in effective management and team building, as well as, strong interpersonal and conflict resolution skills is desired. Must have skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
Additional Comments Regarding Position
Must have willingness and ability to work occasional evening and weekend hours.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$52,706 - $75,000
Posting Date
02/27/2024
Closing Date
03/12/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024031
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15064
Job Duties
Job Duties
Activity
1. Responsible for management and oversight of the Center for Sustainable Development’s key programs, including developing, implementing and evaluating programs or projects that will assist in achieving the stated goals in the Sustainability Action Plan. Develops action plans to support the four pillars of the SAP , including a Climate Action Plan and Zero Waste Action Plan. Oversees and manages the Cougar Changemaker (Ecollective) fund. Assists in planning and executing sustainability-related events throughout the year.
Essential or Marginal
Essential
Percent of Time
40
Activity
2. Provides leadership, management and administration of the Center for Sustainable Development including the management of staff, finances, equipment and the effective implementation of programs and policies. Responsible for management and oversight of the Center’s staff, financial and operational needs, including supervising the Associate Director, Zero Waste Manager, and other key personnel. Manages yearly budgeting, procurement and other financial requirements for the Center.
Essential or Marginal
Essential
Percent of Time
20
Activity
3. Monitors, tracks and reports on the College’s progress towards achieving campus sustainability goals. Responsible for coordinating and completing the campus programs using AASHE STARS and Second Nature. Publicizes efforts of the campus through website updates/maintenance, working with College Marketing, using outlets such as Yammer and other publications or communications as needed. Provides annual reporting on the Center’s efforts, including how Cougar Changemaker funds were used.
Essential or Marginal
Essential
Percent of Time
10
Activity
4. Creates partnerships with other departments on campus that will lead to effective implementation of sustainability project goals and objectives. This includes working closely with the QEP Director and other faculty members to continue to support sustainability literacy programming and training. Collaborates with other key campus stakeholders such as Residence Life, Housing, Dining Services, Academic Affairs, Parking Services and others.
Essential or Marginal
Essential
Percent of Time
10
Activity
5. Fosters experiential learning opportunities for student interns and volunteers each semester. This includes developing and implementing new student engagement opportunities with the Center, as well as maintaining and supporting the ongoing internship program. Engages students, faculty and staff in sustainability activities and operations.
Essential or Marginal
Essential
Percent of Time
10
Activity
6. Acts as a College representative on campus and community sustainability committees. Develops a College sustainability committee with diverse representation from the student body, faculty and staff. Liaises with colleagues at MUSC and the Citadel to stay apprised of larger community sustainability initiatives and opportunities. Serves on campus master planning committees.
Essential or Marginal
Essential
Percent of Time
10
Feb 29, 2024
Full time
Director of Sustainability (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Director of Sustainability (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
4
Department
Center for Sustainability
Job Purpose
The Director of Sustainability provides guidance and vision for the Center for Sustainable Development ( CSD ) by fulfilling the College’s goal of fostering a culture of innovation to support sustainable solutions. This position is responsible for strategic development and operational management of the CSD . This position manages the Associate Director, Zero Waste Manager, as well as well as student graduate assistants and interns that work in the office. The Center for Sustainable Development Manager will work closely with stakeholders across the organization and community, as well as the other department heads within Facilities Management.
Minimum Requirements
Bachelor’s degree related to environmental science, environmental studies, sustainability or directly related fields and three (3) to five (5) years of work experience leading sustainability initiatives for a large organization. Master’s degree related to environmental science, environmental studies, sustainability or directly related field is preferred. Proven experience in higher education leading sustainability programming is desired. LEED Accredited Professional or closely related sustainability credentials is also preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have advanced knowledge and proficiency of the various aspects of sustainability on a large college campus. A demonstrated ability to identify and formulate long-term sustainability direction and goals with the ability to translate these long-term goals into short-term action items and operational activities is required. A cooperative and collaborative leadership style that emphasizes inclusion, integrity, honesty, openness and fairness is required. Must have leadership and management experience and skills focused around program development and execution, as well as, demonstrated ability to work across silos and between multiple entities to achieve stated goals or objectives is required. Strong customer service orientation and a demonstrated commitment to diversity, equity and inclusion and the ability to establish and maintain effective working relationships throughout the College with a diverse student body, faculty, staff and the Charleston community is also required. Must have a working knowledge in all Microsoft Office Suite, Google programs, Canva, social media outlets and MailChimp. Demonstrated excellence in communicating complex or technical information verbally and in writing is preferred. Demonstrated skills in effective management and team building, as well as, strong interpersonal and conflict resolution skills is desired. Must have skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
Additional Comments Regarding Position
Must have willingness and ability to work occasional evening and weekend hours.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$52,706 - $75,000
Posting Date
02/27/2024
Closing Date
03/12/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024031
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15064
Job Duties
Job Duties
Activity
1. Responsible for management and oversight of the Center for Sustainable Development’s key programs, including developing, implementing and evaluating programs or projects that will assist in achieving the stated goals in the Sustainability Action Plan. Develops action plans to support the four pillars of the SAP , including a Climate Action Plan and Zero Waste Action Plan. Oversees and manages the Cougar Changemaker (Ecollective) fund. Assists in planning and executing sustainability-related events throughout the year.
Essential or Marginal
Essential
Percent of Time
40
Activity
2. Provides leadership, management and administration of the Center for Sustainable Development including the management of staff, finances, equipment and the effective implementation of programs and policies. Responsible for management and oversight of the Center’s staff, financial and operational needs, including supervising the Associate Director, Zero Waste Manager, and other key personnel. Manages yearly budgeting, procurement and other financial requirements for the Center.
Essential or Marginal
Essential
Percent of Time
20
Activity
3. Monitors, tracks and reports on the College’s progress towards achieving campus sustainability goals. Responsible for coordinating and completing the campus programs using AASHE STARS and Second Nature. Publicizes efforts of the campus through website updates/maintenance, working with College Marketing, using outlets such as Yammer and other publications or communications as needed. Provides annual reporting on the Center’s efforts, including how Cougar Changemaker funds were used.
Essential or Marginal
Essential
Percent of Time
10
Activity
4. Creates partnerships with other departments on campus that will lead to effective implementation of sustainability project goals and objectives. This includes working closely with the QEP Director and other faculty members to continue to support sustainability literacy programming and training. Collaborates with other key campus stakeholders such as Residence Life, Housing, Dining Services, Academic Affairs, Parking Services and others.
Essential or Marginal
Essential
Percent of Time
10
Activity
5. Fosters experiential learning opportunities for student interns and volunteers each semester. This includes developing and implementing new student engagement opportunities with the Center, as well as maintaining and supporting the ongoing internship program. Engages students, faculty and staff in sustainability activities and operations.
Essential or Marginal
Essential
Percent of Time
10
Activity
6. Acts as a College representative on campus and community sustainability committees. Develops a College sustainability committee with diverse representation from the student body, faculty and staff. Liaises with colleagues at MUSC and the Citadel to stay apprised of larger community sustainability initiatives and opportunities. Serves on campus master planning committees.
Essential or Marginal
Essential
Percent of Time
10
Cummins Behavioral Health Systems, Inc. has a full time, Hybrid/Remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to the admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
1. Answer incoming calls for new consumers.
2. Completion of the inquiry documentation.
3. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
4. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
5. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
6. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
7. This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumers and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationships with consumers.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/229898-47726.html
Feb 26, 2024
Full time
Cummins Behavioral Health Systems, Inc. has a full time, Hybrid/Remote position available as a Centralized Access Representative in Avon, Indiana.
Job Summary:
Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to the admission process including inquiry, virtual access, and scheduling.
Essential Functions and job duties:
1. Answer incoming calls for new consumers.
2. Completion of the inquiry documentation.
3. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments.
4. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans.
5. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following:
Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.
Review needed forms to be completed prior to intake.
Explain the intake process and hours of open access.
6. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process.
7. This position will be hybrid/remote after 3 months.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
High School graduate or equivalent preferred.
Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service.
Bilingual preferred but not required.
Qualification Requirements:
Knowledge of medical terminology preferred
Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications.
Demonstrates an ability to use good judgment for maintaining confidentiality.
Regular and predictable attendance and punctuality.
Knowledge, Skills & Abilities:
Ability to establish rapport quickly.
Ability to communicate and demonstrate problem-solving skills.
Ability to collect information from consumers and family members to determine nature and extent of consumer needs.
Ability to maintain ethical behavior in relationships with consumers.
Ability to provide courteous customer service to consumers and other staff members.
Ability to multi-task, have attention to detail, strong organization skills, and a team player.
Ability to work well under pressure in a fast-paced environment
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/229898-47726.html
About Denver Botanic Gardens : Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org .
Denver Botanic Gardens is currently seeking an On Call Librarian in our Library Department! Read below to see if the requirements might be a good fit for you:
Position Summary
This position provides reference in gardening and horticulture and performs circulation duties. On Call Librarians are responsible for independently opening and closing the library, following established protocols, and maintaining library services for staff and patrons. In addition, the Librarian supports library volunteers, responds to patron requests, and works on additional projects as assigned.
Requirements
General Duties and Responsibilities
Provides reference services to patrons of all ages in person, by telephone, and email.
Performs circulation duties including but not limited to check-ins, check-outs, creating patron records, and managing patron fees.
Records accurate reference, visitation, and other statistics.
Conducts accurate book shelving and shelf searches.
Operates used book sale effectively and accurately.
Participates in ongoing and project-based initiatives to further the mission of the library.
Autonomously opens and closes the library in a punctual manner.
Assists with special events or programs that involve the library as assigned.
Works with all departments to assure highest quality experience for all Denver Botanic Gardens visitors.
Maintains satisfactory working relationships with managers, co-workers and others.
Maintains a positive, helpful and solution-oriented demeanor when responding to or serving members and visitors.
Regular attendance at the worksite may be required. As with all positions at DBG, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
Position Qualifications: Knowledge, Skills and Abilities
The position requires public services skills, attention to detail, and written and verbal communication skills.
Must be able to maintain accurate records, files and schedules.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be committed to working safely at all times.
Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
Ability to maintain stability under pressure and able to deal well with stressful situations.
Ability to be flexible and willing to modify plans when necessary, throughout the day.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
Ability to work overtime as necessary.
Must be a positive representative of DBG both internally and externally at all times.
Must work with respect and cooperation at all times with fellow employees and the public.
All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.
Experience/Education:
High school diploma / GED and/or combination of education and equivalent experience is required.
Progress towards a library science or information science degree preferred.
Minimum of one year of experience in a library setting and operating library system software; or an equivalent combination of education, training and experience is required.
Come work for a place that offers you SO much more than just a paycheck!
Feb 23, 2024
Part time
About Denver Botanic Gardens : Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org .
Denver Botanic Gardens is currently seeking an On Call Librarian in our Library Department! Read below to see if the requirements might be a good fit for you:
Position Summary
This position provides reference in gardening and horticulture and performs circulation duties. On Call Librarians are responsible for independently opening and closing the library, following established protocols, and maintaining library services for staff and patrons. In addition, the Librarian supports library volunteers, responds to patron requests, and works on additional projects as assigned.
Requirements
General Duties and Responsibilities
Provides reference services to patrons of all ages in person, by telephone, and email.
Performs circulation duties including but not limited to check-ins, check-outs, creating patron records, and managing patron fees.
Records accurate reference, visitation, and other statistics.
Conducts accurate book shelving and shelf searches.
Operates used book sale effectively and accurately.
Participates in ongoing and project-based initiatives to further the mission of the library.
Autonomously opens and closes the library in a punctual manner.
Assists with special events or programs that involve the library as assigned.
Works with all departments to assure highest quality experience for all Denver Botanic Gardens visitors.
Maintains satisfactory working relationships with managers, co-workers and others.
Maintains a positive, helpful and solution-oriented demeanor when responding to or serving members and visitors.
Regular attendance at the worksite may be required. As with all positions at DBG, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
Position Qualifications: Knowledge, Skills and Abilities
The position requires public services skills, attention to detail, and written and verbal communication skills.
Must be able to maintain accurate records, files and schedules.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must be committed to working safely at all times.
Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
Ability to maintain stability under pressure and able to deal well with stressful situations.
Ability to be flexible and willing to modify plans when necessary, throughout the day.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
Ability to work overtime as necessary.
Must be a positive representative of DBG both internally and externally at all times.
Must work with respect and cooperation at all times with fellow employees and the public.
All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.
Experience/Education:
High school diploma / GED and/or combination of education and equivalent experience is required.
Progress towards a library science or information science degree preferred.
Minimum of one year of experience in a library setting and operating library system software; or an equivalent combination of education, training and experience is required.
Come work for a place that offers you SO much more than just a paycheck!
Girl Scouts of Colorado
Woodland Park, CO, USA 80863
Summer Camp Lead Program Counselor Low Ropes/Zip/Challenge Course at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $540/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Low Ropes/Zip/Challenge Course Duties: The Program Lead will assist Program Counselors with overall supervision and guidance related to campers. Additionally, the Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents, and listening to campers. Consistently show interest in the campers.
Make sure that each camper has at least one adult counselor who knows them by name, who knows of special problems and parent goals, and whom they can feel cares about them as an individual.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, camp members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to staff and volunteers as needed.
Confer regularly with supervisees individually to improve their performance.
Share information with supervisor that may help improve staff performance, program, or process.
Participate in and provide engaging, educational and fun programs.
Implement program plans to provide a quality outdoor experience for campers based on camp program goals, policies, and procedures.
Guide planning, activities, and experiences using a democratic form of government and camper planning appropriate to age and readiness within the framework of camp goals and program descriptions.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Direct and supervise programs that are challenging and appropriate to age, ability, and readiness and which encourage personal growth.
Coordinate unit plans with those of the entire camp; adapt activities to weather and changing conditions.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice and direct good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Make staff assignments or request assistance to assure that activities are properly supervised by qualified personnel.
Assure that campers are properly dressed and prepared for activities.
Promote positive health practices to keep staff healthy.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service trainings, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Keep records and files as necessary to carry out the job.
Complete and submit trip itineraries, food and equipment requisitions, badge work records, and other reports accurately and on time.
Effectively support and supervise staff.
Teach and model skills of working with individuals and groups.
Evaluate unit programs with staff.
Direct and supervise the work of assigned staff, including volunteer staff, and CITs.
Conduct regular staff meetings to plan and coordinate activities and assignments, to plan for individual and group needs, and to communicate information, and to develop the work group as a team.
Help coordinate staff schedules.
Participate in supervisory conferences and in the staff evaluation process.
Observe and evaluate staff/camper interactions. Share evaluations with supervisees.
Conduct coaching reports for each supervisee.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service..
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
At least four years of college or post-high school work experience.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
A desire to work with children.
Experience working with children.
Experience in working with diverse populations of staff and volunteers.
Experience with organization and delegation.
Experience with problem solving and conflict resolution.
Camp experience as a counselor in any program.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to provide documentation of legal employment status.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 21 years of age and have at least 5 years of driving experience.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Feb 22, 2024
Seasonal
Summer Camp Lead Program Counselor Low Ropes/Zip/Challenge Course at Sky High Ranch
Make a difference in the lives of children and spend an unforgettable summer in the Rocky Mountains! Sky High Ranch is located forty-five minutes west of Colorado Springs, Colorado. Activities include arts and crafts, backpacking, boating, horseback riding, zip lining, farm with ranch animals, dance & drama, archery and sports, low-ropes, international cultures, nature and science, astronomy, homesteading, gardening, and outdoor skills. Sky High Ranch is licensed by the State of Colorado and accredited by the American Camp Association.
Summer camp is a great way to add work experience and desirable skills to your resume - especially for those pursuing a degree in education or recreation!
DATES OF EMPLOYMENT: Late May to Mid-August 2024 (approximate dates TBD)
Pay: $540/wk (plus food and lodging valued at $200)
Benefits:
Employee Assistance Program - 100% Employer Paid.
Sick Pay in accordance with Colorado Law.
Program Counselor Low Ropes/Zip/Challenge Course Duties: The Program Lead will assist Program Counselors with overall supervision and guidance related to campers. Additionally, the Program Counselor lives with and provides programming for units of 12-24 campers during 3-day, 6-day, and 9-day residential camp sessions. The Program Counselor will plan, direct, and implement activities in one or more assigned specialty themes each week for a unit of 12-24 campers. Daily and weekly schedules are developed under the direction of supervisors and in cooperation with other unit staff, based on camp program, activity planning, and camp goals. This role works on a team of 2-5 other cabin staff implementing all camp duties and responsibilities in order to support and counsel the unit of campers in daily living, camp activities and developing peer relationships all while carrying out camp goals. A primary function of this, and every other job at the Sky High Ranch, is to ensure that each member, guest and visitor receives the highest caliber of service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Create and maintain a positive rapport and communication with campers, parents, volunteers, and staff.
Guide campers in developing peer relationships which includes and appreciates all members and accepts individual differences.
Get to know assigned campers by reading the parent information, talking to parents, and listening to campers. Consistently show interest in the campers.
Make sure that each camper has at least one adult counselor who knows them by name, who knows of special problems and parent goals, and whom they can feel cares about them as an individual.
Work in conjunction with Program Counselors, CITs, PAs, and Volunteers providing adequate support.
Demonstrate a recognition and understanding of good customer service in all dealings and interactions as an employee of Girl Scouts of Colorado by maintaining constructive relationships with co-workers, camp members, parents, volunteers, and the community.
Talk to parents to share information, to get input, to reassure them and to promote a positive image of camp.
Provide support to staff and volunteers as needed.
Confer regularly with supervisees individually to improve their performance.
Share information with supervisor that may help improve staff performance, program, or process.
Participate in and provide engaging, educational and fun programs.
Implement program plans to provide a quality outdoor experience for campers based on camp program goals, policies, and procedures.
Guide planning, activities, and experiences using a democratic form of government and camper planning appropriate to age and readiness within the framework of camp goals and program descriptions.
Incorporate camp skills and environmental awareness into the program. Use site resources.
Help assure the progression of activities within the framework of individual and group interests and abilities.
Direct and supervise programs that are challenging and appropriate to age, ability, and readiness and which encourage personal growth.
Coordinate unit plans with those of the entire camp; adapt activities to weather and changing conditions.
Create and evaluate unit program with campers and staff.
Supervise campers at meals and all-camp activities. Attend and participate in other camp programs, such as unit campfires and cookouts and sleeping in units as assigned.
Be prepared with activities for all kinds of weather and/or other changes in the usual routine.
Maintain awareness for an effective implementation of health, safety and emergency policy and procedures.
Maintain high standards of health, sanitation, safety, and security to prevent accidents and to respond appropriately in emergency situations.
Use safe practices in all activities in accordance with camp procedures and guidelines.
Practice and direct good housekeeping and sanitation practices in all areas (including staff areas). Encourage good hygiene practices by campers.
Use methods of discipline that are appropriate and in accordance with policies of Girl Scouts of Colorado.
Teach and participate in rehearsals of emergency procedures.
Notify the Health Team of health problems/concerns of campers or staff. Assure that campers receive medications as directed by the Health Supervisor, including on hikes and overnights.
See that campers are properly dressed for camp activities.
Administer first aid until the Health Supervisor or other professionals arrive (if necessary).
Implement security procedures and inspect site daily for hazards. Alert supervisor to potentially hazardous conditions or security situations and take steps to minimize risk.
Keep records, write reports, and submit recommendations as directed.
Maintain, use, and store equipment and facilities properly; report needed repairs. Inventory equipment as directed.
Respect the confidential nature of all information pertaining to staff, volunteers, or campers.
Adhere to all safety and security procedures at all times.
Make staff assignments or request assistance to assure that activities are properly supervised by qualified personnel.
Assure that campers are properly dressed and prepared for activities.
Promote positive health practices to keep staff healthy.
Demonstrate responsibility, accountability and overall maturity of judgement.
Supervise and participate with campers in their activities and kapers.
Assist Program Counselors by organizing the group, maintaining discipline, and assisting with the instruction if qualified.
Present a positive image to campers, parents and visitors through attitude, dress, and courtesy.
Perform other duties to foster a cooperative climate and a smoothly operating camp.
Open and close unit sites as directed, including cleaning, doing inventory, and moving and storing equipment.
Participate in pre-camp and in-service trainings, attend staff meetings, and contribute to the planning and coordinating of the work of the total staff team.
Participate in supervisory conferences and in the staff evaluation process.
Keep records and files as necessary to carry out the job.
Complete and submit trip itineraries, food and equipment requisitions, badge work records, and other reports accurately and on time.
Effectively support and supervise staff.
Teach and model skills of working with individuals and groups.
Evaluate unit programs with staff.
Direct and supervise the work of assigned staff, including volunteer staff, and CITs.
Conduct regular staff meetings to plan and coordinate activities and assignments, to plan for individual and group needs, and to communicate information, and to develop the work group as a team.
Help coordinate staff schedules.
Participate in supervisory conferences and in the staff evaluation process.
Observe and evaluate staff/camper interactions. Share evaluations with supervisees.
Conduct coaching reports for each supervisee.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Consistently reports to work as scheduled, and in a timely manner.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Upon first day of employment you will be registered as an adult member of Girl Scouts of Colorado (GSCO). In becoming a member of Girl Scouts, you will be expected to uphold the policies and guidelines set forward by Girl Scouts of U.S.A. As a role model and representative of GSCO you will be expected to:
Participate as a professional member of the total staff in providing effective staff service to GSCO.
Be an active member of the Girl Scouts of the U.S.A., demonstrating the principles of the Girl Scout Promise and Law in all activities of the job.
Contribute to positive relationships and demonstrate sensitivity regarding diverse racial, ethnic, and social individuals and groups in GSCO as a whole, and between the diverse individuals employed by GSCO or giving volunteer service..
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
High school diploma or GED, preferred.
At least four years of college or post-high school work experience.
Must possess, or be willing to obtain, current First Aid/CPR certification.
Must be willing to obtain any other certification and/or training sessions as required by GSCO.
Experience
Experience leading or creating a program with lesson plans.
Experience in a specific area such as: Low ropes, zip line, farm/animals, survival, etc.
Experience teaching children in an informal outdoor setting.
Experience with encouraging children to take positive risks.
Experience with group and behavior management.
Experience with developmental needs of children.
Experience in record keeping.
A desire to work with children.
Experience working with children.
Experience in working with diverse populations of staff and volunteers.
Experience with organization and delegation.
Experience with problem solving and conflict resolution.
Camp experience as a counselor in any program.
Knowledge, Skills, and Abilities
Ability to be flexible and adaptable.
Adaptable to the camp setting and community life.
Ability to work as a team member.
Ability to meet emergencies with good judgement.
Ability to work with children and adults of diverse backgrounds.
Ability to recognize potentially hazardous conditions.
Ability to provide documentation of legal employment status.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to provide documentation of legal employment status.
Excellent verbal and written communication skills.
Must be able to work quickly and efficiently.
Must be able to work well as part of a team.
Must be able to work well under pressure.
Ability to maintain personal cleanliness.
Additional Requirements
Must be at least 21 years of age and have at least 5 years of driving experience.
Documented training, experience or certification in program areas which satisfies ACA, ACCT, Girl Scout Safety Activity Checkpoints and/or Childcare Licensing standards where applicable.
Must pass any and all background checks required by GSCO, ACA, and CDHS.
Must be able to work non-traditional hours including early mornings, evenings, nights, and/or weekends.
For more information about Sky High Ranch please visit our website!
https://www.camp.girlscoutsofcolorado.org/sky-high-ranch-1
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
BlackFish Federal
3850 Colonial Blvd, Fort Myers, FL 33966
Position Description:
This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Fort Myers. This position is for an ON-CALL team member. All required job training will be provided to the qualified candidate upon hire.
The hours of operation for this position are Monday-Friday from 7:45 a.m.-4:15 p.m. All efforts are made to notify on-call technicians in advance when additional coverage is needed. However, this notification may be short notice depending on the occasion. Employees are on an "as-needed" basis so a steady income stream cannot be guaranteed. This position is a perfect fit for candidates with flexibility, seeking supplemental income, and/or for those who still want to be active in a work environment without a committed schedule.
Primary Responsibilities:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Furthermore, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government-issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Preferred Qualifications:
Ability to speak a foreign language.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Feb 22, 2024
Part time
Position Description:
This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Fort Myers. This position is for an ON-CALL team member. All required job training will be provided to the qualified candidate upon hire.
The hours of operation for this position are Monday-Friday from 7:45 a.m.-4:15 p.m. All efforts are made to notify on-call technicians in advance when additional coverage is needed. However, this notification may be short notice depending on the occasion. Employees are on an "as-needed" basis so a steady income stream cannot be guaranteed. This position is a perfect fit for candidates with flexibility, seeking supplemental income, and/or for those who still want to be active in a work environment without a committed schedule.
Primary Responsibilities:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Furthermore, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government-issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Preferred Qualifications:
Ability to speak a foreign language.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
The College of Charleston
Charleston, South Carolina
Director of Benefits and Wellness Programs
Posting Details
POSTING INFORMATION
Internal Title
Director of Benefits and Wellness Programs
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
5
Department
Office of Human Resources
Job Purpose
The Director of Benefits and Wellness Programs provides leadership and strategic vision for all employee benefits and wellness programs and services of the College of Charleston.
Minimum Requirements
Bachelor’s degree in human resources or related field and five years of progressively responsible human resources and benefits administration experience. Must have knowledge of state and federal regulations regarding benefits programs. Experience with Ellucian Banner ERP and SC Public Employer Benefits Authority ( PEBA ) insurance benefits and retirement programs is strongly desired. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Organization, attention to details, accuracy, and strong customer service orientation are essential. Must be proficient with Microsoft Word, Outlook, Excel, and other software as well as on-line database systems. Must be able to establish and maintain excellent working relationships with employees, departmental representatives, and State agencies. Must have tact and discretion for handling confidential matters and the ability to explain complex issues. Must be skilled in making presentations and answering benefits-related questions. Knowledge of Affordable Care Act ( ACA ) and 1095C rules and regulations, continuation of healthcare coverage ( COBRA ) regulations, and state retirement plans. Knowledge of all PEBA insurance benefits including health, dental, vision, flexible spending accounts, life insurance, and long-term disability. Knowledge of PEBA retirement membership eligibility, refunds, benefit estimates, and retirement eligibility (service and disability). Ability to supervise staff, manage resources and exercise professional decision-making skills. Ability to establish and maintain effective working relationships with co-workers, management, employees, and retirees. Ability to communicate effectively orally and in writing. Ability to effectively use electronic enrollment systems, to include an understanding of billing reports and employer reporting. Must be able to take initiative, exercise sound judgment, provide tactful and professional customer service.
Additional Comments Regarding Position
Attendance at a variety of professional seminars, workshops and conferences is expected and may require occasional overnight travel. Overtime may be required during peak periods of benefits activity.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu
Salary
*$66,821 - $85,000
Posting Date
02/16/2024
Closing Date
03/11/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024026
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15029
Job Duties
Job Duties
Activity
Provides strategic vision for a broad range of employee benefits programs, ensuring alignment with the College’s mission and strategic plan. Administers state PEBA employee insurance and retirement benefit programs for the College. Partners with PEBA and authorized vendors to facilitate benefits services and options for employees, advocating for enhancements as needed. Ensures that employees receive timely, accurate and professional assistance with their benefits needs. Interprets and communicates all provisions of PEBA insurance programs and retirement system rules and regulations. Stays abreast of changes and ensures that employees are made aware of all benefits available to them and any changes that occur. Provides sound advice and training to College supervisors on benefits policies and procedures, resolves benefits problems and maintains consistent application of benefits practices campus-wide. Keeps benefits website updated on a regular basis. Provides sound advice and guidance to the Vice President of Human Resources regarding new or revised state or federal benefits related laws and regulations that affect the College. Ensures benefits policies, procedures, programs, and practices are in compliance with state and federal laws and regulations. Notifies employees of options and advises employees regarding changes during open enrollment.
Essential or Marginal
Essential
Percent of Time
35
Activity
Plans, develops, administers, and assesses employee health and wellness programs and activities in support of the College’s strategic plan. Identifies and coordinates community events such as employee benefits fairs, health screenings, seminars, trainings, or other well-being related events. Works closely with the HR Employee Experience and Success team and other partners to develop and deliver programs focused on employee well-being. Participates in or leads committee work or initiatives in support of the College’s strategic plan regarding employee experience and success. Monitors industry trends and best practices in order to provide recommendations for benefits and well-being plan improvements.
Essential or Marginal
Essential
Percent of Time
20
Activity
Responsible for the administration and integrity of benefits-related data and information in the Banner HR system, PEBA systems, as well as benefits files. Creates and maintains all benefit payroll deduction tables. Creates and distributes annual 1095C forms. Establishes employee and/or employer access to PEBA self-service benefits portals. Develops, formats and tests tables for benefits links in Self Service Banner ( SSB ). Participates in testing for system upgrades, patches, and enhancements. Creates and establishes new codes for benefits and deductions as needed. Responsible for ensuring that all PEBA insurance bills or other third-party vendor bills are reconciled and paid on time. Makes necessary corrections with the vendor or in the system. Notifies employees of changes to their deductions or benefits. Receives and deposits premium payments for employees on leave without pay.
Essential or Marginal
Essential
Percent of Time
20
Activity
Administers the employee leave programs and mandatory reporting. Manages review and approval process for Family and Medical Leave Act ( FMLA ), Paid Parental Leave ( PPL ), military leave, leave transfer pool donation/usage, advanced sick leave, and other leave options. Ensures accurate annual and sick leave accruals are issued, and that adjustments to leave balances are accurately processed. Monitors compensatory time balances and advises managers on usage. Prepares annual leave payout information for Payroll and PEBA . Provides leave audits for complex situations. Monitors leave usage and maintains compliance with laws, regulations, and College policies.
Essential or Marginal
Essential
Percent of Time
15
Activity
Responsible for leading and managing a Benefits Counselor in providing exceptional customer service to our employees. Develops annual performance goals and conducts reviews. Ensures training and guidance related to the College’s Banner HR and PEBA systems, PEBA insurance and retirement details, ACA compliance, FMLA , PPL , as well as federal and state laws, regulations, and College policies and procedures. Provides Benefits Counselor with advice and support for difficult or complex situations. Establishes and maintains a relationship that ensures creativity, mutual respect, and cooperation.
Essential or Marginal
Essential
Percent of Time
10
Feb 16, 2024
Full time
Director of Benefits and Wellness Programs
Posting Details
POSTING INFORMATION
Internal Title
Director of Benefits and Wellness Programs
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
5
Department
Office of Human Resources
Job Purpose
The Director of Benefits and Wellness Programs provides leadership and strategic vision for all employee benefits and wellness programs and services of the College of Charleston.
Minimum Requirements
Bachelor’s degree in human resources or related field and five years of progressively responsible human resources and benefits administration experience. Must have knowledge of state and federal regulations regarding benefits programs. Experience with Ellucian Banner ERP and SC Public Employer Benefits Authority ( PEBA ) insurance benefits and retirement programs is strongly desired. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Organization, attention to details, accuracy, and strong customer service orientation are essential. Must be proficient with Microsoft Word, Outlook, Excel, and other software as well as on-line database systems. Must be able to establish and maintain excellent working relationships with employees, departmental representatives, and State agencies. Must have tact and discretion for handling confidential matters and the ability to explain complex issues. Must be skilled in making presentations and answering benefits-related questions. Knowledge of Affordable Care Act ( ACA ) and 1095C rules and regulations, continuation of healthcare coverage ( COBRA ) regulations, and state retirement plans. Knowledge of all PEBA insurance benefits including health, dental, vision, flexible spending accounts, life insurance, and long-term disability. Knowledge of PEBA retirement membership eligibility, refunds, benefit estimates, and retirement eligibility (service and disability). Ability to supervise staff, manage resources and exercise professional decision-making skills. Ability to establish and maintain effective working relationships with co-workers, management, employees, and retirees. Ability to communicate effectively orally and in writing. Ability to effectively use electronic enrollment systems, to include an understanding of billing reports and employer reporting. Must be able to take initiative, exercise sound judgment, provide tactful and professional customer service.
Additional Comments Regarding Position
Attendance at a variety of professional seminars, workshops and conferences is expected and may require occasional overnight travel. Overtime may be required during peak periods of benefits activity.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu
Salary
*$66,821 - $85,000
Posting Date
02/16/2024
Closing Date
03/11/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024026
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15029
Job Duties
Job Duties
Activity
Provides strategic vision for a broad range of employee benefits programs, ensuring alignment with the College’s mission and strategic plan. Administers state PEBA employee insurance and retirement benefit programs for the College. Partners with PEBA and authorized vendors to facilitate benefits services and options for employees, advocating for enhancements as needed. Ensures that employees receive timely, accurate and professional assistance with their benefits needs. Interprets and communicates all provisions of PEBA insurance programs and retirement system rules and regulations. Stays abreast of changes and ensures that employees are made aware of all benefits available to them and any changes that occur. Provides sound advice and training to College supervisors on benefits policies and procedures, resolves benefits problems and maintains consistent application of benefits practices campus-wide. Keeps benefits website updated on a regular basis. Provides sound advice and guidance to the Vice President of Human Resources regarding new or revised state or federal benefits related laws and regulations that affect the College. Ensures benefits policies, procedures, programs, and practices are in compliance with state and federal laws and regulations. Notifies employees of options and advises employees regarding changes during open enrollment.
Essential or Marginal
Essential
Percent of Time
35
Activity
Plans, develops, administers, and assesses employee health and wellness programs and activities in support of the College’s strategic plan. Identifies and coordinates community events such as employee benefits fairs, health screenings, seminars, trainings, or other well-being related events. Works closely with the HR Employee Experience and Success team and other partners to develop and deliver programs focused on employee well-being. Participates in or leads committee work or initiatives in support of the College’s strategic plan regarding employee experience and success. Monitors industry trends and best practices in order to provide recommendations for benefits and well-being plan improvements.
Essential or Marginal
Essential
Percent of Time
20
Activity
Responsible for the administration and integrity of benefits-related data and information in the Banner HR system, PEBA systems, as well as benefits files. Creates and maintains all benefit payroll deduction tables. Creates and distributes annual 1095C forms. Establishes employee and/or employer access to PEBA self-service benefits portals. Develops, formats and tests tables for benefits links in Self Service Banner ( SSB ). Participates in testing for system upgrades, patches, and enhancements. Creates and establishes new codes for benefits and deductions as needed. Responsible for ensuring that all PEBA insurance bills or other third-party vendor bills are reconciled and paid on time. Makes necessary corrections with the vendor or in the system. Notifies employees of changes to their deductions or benefits. Receives and deposits premium payments for employees on leave without pay.
Essential or Marginal
Essential
Percent of Time
20
Activity
Administers the employee leave programs and mandatory reporting. Manages review and approval process for Family and Medical Leave Act ( FMLA ), Paid Parental Leave ( PPL ), military leave, leave transfer pool donation/usage, advanced sick leave, and other leave options. Ensures accurate annual and sick leave accruals are issued, and that adjustments to leave balances are accurately processed. Monitors compensatory time balances and advises managers on usage. Prepares annual leave payout information for Payroll and PEBA . Provides leave audits for complex situations. Monitors leave usage and maintains compliance with laws, regulations, and College policies.
Essential or Marginal
Essential
Percent of Time
15
Activity
Responsible for leading and managing a Benefits Counselor in providing exceptional customer service to our employees. Develops annual performance goals and conducts reviews. Ensures training and guidance related to the College’s Banner HR and PEBA systems, PEBA insurance and retirement details, ACA compliance, FMLA , PPL , as well as federal and state laws, regulations, and College policies and procedures. Provides Benefits Counselor with advice and support for difficult or complex situations. Establishes and maintains a relationship that ensures creativity, mutual respect, and cooperation.
Essential or Marginal
Essential
Percent of Time
10
The College of Charleston
Charleston, South Carolina
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
Feb 15, 2024
Full time
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Alabama Mississippi Region. Supporting our Birmingham office. WHAT YOU NEED TO KNOW (Job Overview): The Disaster Program Specialist (DPS) will provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. The DPS will support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Alabama Mississippi Region. Supporting our Birmingham office. WHAT YOU NEED TO KNOW (Job Overview): The Disaster Program Specialist (DPS) will provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. The DPS will support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. 2: Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. 3: Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. 4: Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. 5: Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. 6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 9:00 AM – 5:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 9:00 AM – 5:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights