Manager, People Operations

  • Civic Nation
  • Remote
  • Aug 29, 2022
Full time HR Manager

Job Description

Civic Nation seeks a Manager of People Operations to support the People Operations department. The Manager of People Operations provides general HR and administrative support to the People Operations team, including, but not limited to, assisting with recruitment, hiring & onboarding, employee retention & engagement, records management, and supporting overall culture. This position will report to the Vice President of People & Culture and work closely with the Associate Director of People Operations. 


The People Operations department manages all human resources-related functions across the organization. The department ensures the organization recruits, hires, trains, and retains strong talent who are able to effectively fulfill their roles. The department also administers compensation and benefits, develops and implements policies and procedures, develops people-friendly guidelines, and supports overall employee well-being. The team also ensures that the organization’s mission, vision, and values are aligned with the organizational culture.


Civic Nation is a home for changemakers who inspire, educate, and activate people around the issues that will define this generation. We empower people to take on the biggest challenges of our time — strengthening democracy; foster civic engagement, social justice, and voter participation; addressing public health crises; fighting for gender equity; and more. At Civic Nation we house some of the most innovative campaigns organizing for progress across the country including ALL IN Campus Democracy Challenge, It’s On Us, Made to Save, We The Action, End Rape on Campus, The United State of Women, and When We All Vote, co-chaired by Michelle Obama.

Civic Nation drives real, meaningful change by shifting culture, systems, and policy. We organize at every level and serve as a connector — of people and programs, of grassroots activists and leaders of industries and organizations, of ideas and the resources to make them reality. Our goal is to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America. 


  • Recruit, coordinate interviews, and oversee the preparation of interview questions and other hiring and selection materials in collaboration with departmental managers for all open positions
  • Manage and support departments in the onboarding/orientation of new employees
  • Verify employment eligibility (I-9) and initiate background checks for all new hires 
  • Conduct employment verification with external agencies
  • Assist the People Operations Assistant with the hourly employee payroll process and ensure timesheets are submitted and approved by the deadline
  • Maintain accurate and up-to-date employee records (including PTO and leave requests) and prepare employee reports as requested
  • Assist the Associate Director of People Operations with planning and coordination of relevant professional development training and workshops
  • Develop, implement, and manage employee engagement programs; coordinating staff recognitions and celebrations with the People Operations Assistant 
  • Coordinate quarterly pulse surveys and performance reviews; working with the VP of People & Culture and Chief of Staff to identify trends and propose solutions 
  • Administer the employee performance review process
  • In collaboration with the Associate Director of People Operations, maintain compliance with federal, state, and local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
  • Draft and submit People Operations-related content via the staff newsletter 
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and labor law
  • Other reasonable duties as assigned


  • 3+ years of professional experience working in human resources or related field
  • Demonstrated experience with recruitment & hiring
  • Experience working with Justworks or a similar Human Resource Management System (HRMS)
  • SHRM, PHR, or similar certification/education preferred 


  • A passion for all things people and people success 
  • Commitment to diversity, equity, inclusion, and belonging in all things
  • Obsessed with solutions, not the issues 
  • An understanding of best practices in employee recruitment and hiring
  • Proficiency working in Microsoft Office and Google Workspace
  • Ability to exercise a high degree of professionalism, diplomacy, sensitivity, and discretion, especially with confidential personnel issues
  • Ability to set priorities and multi-task with strong critical thinking and problem-solving skills
  • Ability to establish meaningful and effective working relationships with diverse individuals inside and outside the organization


The Washington, DC-based salary range for this position is $60,000 - $70,000 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.


Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.

All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.

New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.


To apply, submit a cover letter and resume here. The cover letter, addressed to Richard B. Hall, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until September 9, 2022. 


At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.



$60,000 - $70,000