Director of Institutional Research

  • Hawkeye Community College
  • Mar 16, 2023
Full time Compliance Database SQL Market Research Education

Job Description

Job Summary

Are you passionate about analytics?  Do you love the challenge of building reports?  Do you enjoy all things academic?  If so, Hawkeye Community College has an opportunity for you!


Hawkeye Community College’s Institutional Research office, which is responsible for the accreditation of the College with State and Regional Accrediting bodies, is looking for a full-time Director to lead our team.  The Institutional Research department is the keeper of our college data and demographics such as retention, admissions, and accreditation and program reviews for Career and Technical credit areas.  Additionally, the office maintains and assists with curriculum management as well as interacting with state and national accrediting bodies.


Specifically, as the Director, you are responsible for conducting institutional research, ensuring institutional effectiveness and accreditation and serve as our Higher Learning Commission Accreditation Liaison Officer.  Additionally, you will be providing assessment data monitoring as well as overseeing our software management systems.


Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. 


Essential Job Functions  

Important responsibilities and duties may include, but are not limited to, the following:

Conducts Institutional Research:

  • Develops, organizes, and coordinates all activities and requests of the Institutional Research Office.
  • Designs, conducts and analyzes various reports and surveys including but not limited to: student course evaluations and college climate surveys.
  • Prepares or consults in preparation of data reports and surveys providing statistical information and analysis to external agencies and accrediting bodies.
  • Centralizes current data reporting efforts and distributes routine reports to the campus.
  • Monitors and facilitates Institutional Review Board process for undergraduate research
  • Develops longitudinal research on enrollment, retention, graduation, and transfer data.
  • Develops reporting mechanisms for extracting data from various shadow systems outside of Ellucian for end-user efficiency.
  • Supervises the Instructional Research team.


Ensures Institutional Effectiveness:

  • Conducts enrollment and retention data collection, prepares reports and research to assist in development and implementation of student tracking and success systems.
  • Serves as point person for curriculum management within Ellucian Colleague for all credit courses and programs, including rule writing for course restrictions.
  • Collaborates with all Deans and Provost/VP of Academic Affairs for data and research needs as well as oversight of academic compliance and changes.
  • Conducts research and provides data for documentation of institutional assessment in areas including but not limited to; student outcomes, evaluation and related planning.


Ensures Institutional Accreditation:

  • Monitors and maintains compliance with state, federal, and national reporting or accrediting agencies.
  • Serves as a resource to the college's Academic Standing committees including but not limited to: Curriculum and Assessment committees.
  • Facilitates the Iowa Department of Education evaluation for accreditation.
  • Coordinates periodic on-site accreditation visits by the auditing and accreditation teams.


Serves as Higher Learning Commission Accreditation Liaison Officer:

  • Maintains the institution’s file of official documents and reports.
  • Provides oversight and direction for the timely submission of Substantive Change requests and reports required by Higher Learning Commission policy.
  • Facilitates responses to Higher Learning Commission inquiries including complaints referred by Higher Learning Commission staff to the chief executive officer.


Oversees Software Management Systems:

  • Provides support, data, and serves as a resource to the academic program review process.
  • Oversees Career and Technical academic program review system.
  • Manages oversight and operation of web-based curriculum management system (META) for compliance with state and federal code and accreditation guidelines.


  • Performs other duties as assigned.
  • Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.


Minimum Qualifications

  • Bachelor’s degree in Education, Business Administration, Social Science or related field.
  • Five (5) years of progressively responsible experience in higher education, with demonstrable research and/or quality improvement skills related to institutional effectiveness and/or research or a combination of education and experience totaling nine (9) years.
  • Experience in planning, developing, and implementing institutional effectiveness and/or assessment systems, processes, or models.
  • Must possess supervisory skills.
  • Knowledge of modern principles and practices of research and planning, administrative practices including educational program planning and evaluation.
  • Knowledge and administration of financial budget and fiscal management.
  • Demonstrated ability to conduct research, prepare professional reports and present data in a clear and concise manner using a variety of tools and presentation strategies.
  • Demonstrated ability to understand complex rules, procedures, and state code.
  • Demonstrated ability to make arithmetic computations accurately.
  • Demonstrated ability to work independently with limited supervision and exhibit professional judgment, problem solving and decision making.
  • Demonstrated ability to travel and work flexible hours, evenings and weekends.
  • Demonstrated effective writing and oral communication skills.
  • Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
  • Ability to demonstrate strong interpersonal communication.
  • Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
  • Demonstrated ability to execute organization and department policies and procedures.
  • Demonstrated ability to handle confidential/sensitive information with discretion.




Preferred Qualifications

  • Master’s degree in Education, Business Administration, Social Science or related field.
  • Knowledge of SQL Server / Reporting Services.
  • Community College experience.
  • Experience developing curriculum.
  • Demonstrated working knowledge of ERP Systems such as Ellucian/Colleague, etc.


Working Conditions

Anticipated schedule is Monday – Friday 8:00 am – 4:30 pm with occasional evening and weekend hours. 

Work is performed either in or a combination of an office or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.


Employment Status

Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).


Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.


Application Procedure

  • Complete an online application at
    • Submit/upload a cover letter addressing the following:
      • Please describe your experience with research, exporting and analyzing data as well as implementing assessment processes and models.
      • Explain how your work experience qualifies you for the Director of Intuitional Research position.
      • Describe responsibilities you have had in meeting deadlines, developing and scheduling multiple projects, data validation/integrity, and time management.
    • Submit/upload a resume.
    • Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
  • All required documents must be submitted in order for your application to move forward.
  • Priority screening is set to begin on or after Monday, April 10, 2023. Completed applications, along with the required materials received after the priority screening date will be considered at the discretion of the college.



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