Job Summary
This position provides complex administrative support for the Human Resources office. Responsibilities include general front desk duties, accounts payable duties, filing, purchase card transactions, employment verifications, print shop orders, email maintenance, recruitment advertising, processing new hires (I-9’s), document scanning/indexing into OnBase, DocuSign routing, ordering supplies, generating reports, website updates, timekeeping duties, answering phones, special event signups, and responding to public records requests, among other duties as assigned. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. Clark County welcomes people of color, and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community. This position is non-represented. This is an open until filled recruitment. A first review of applications will take place after June 28th.
Qualifications
Education and Experience:
Three (3) to five (5) years of responsible and advanced administrative support experience emphasizing multi- tasking and excellent technical experience. Experience in tracking and responding to public records requests is preferred. All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered, including the full range of office and support functions.
The ideal candidate will have the following strengths:
· Experience working in a Human Resources environment is highly desirable.
· Any higher education credits or a degree in business admin., human resources, or public admin. is desired.
· Ability to use advanced functions in Excel and Word.
· Ability to manage multiple projects with changing priorities and deadlines.
· Ability to work effectively with the public and staff of federal, state and local agencies.
· Ability to work cooperatively in a high-pressure team environment.
· Experience handling confidential information.
· Experience in tracking and responding to public records requests.
· Excellent interpersonal communication skills.
· Problem solving skills and ability to research data.
· Demonstrated effective customer service experience.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Employment References may be conducted for the final candidates.
Examples of Duties
Duties may include but are not limited to the following:
• Provides direct customer service in the more complex service areas; assists lower-level Office Assistants in researching and responding to difficult and detailed requests and situations from internal and external customers.
• Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems, and work procedures.
• Researches, recommends, and implements technical and/or administrative revisions to office systems, procedures, and policies; interprets laws, regulations, policies and department procedures to the public and other staff.
• Assists with administrative tasks related to personnel, budgeting, and facilities.
• Trains staff in the use of computer macros, templates, software, and data entry procedures, hardware and well as County department/division rules and regulations.
• Acts as project coordinator on major administrative projects.
• Implements new procedures and systems and trains staff.
• May provide lead direction to other administrative support staff; trains, assigns and assesses the work of assigned employees.
• May assume charge of support functions and staff in the absence of a lead worker or manager.
• Develops and maintains databases for tracking departmental/program information; creates and produces complex reports from databases as required and necessary.
• Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
• Works with other departments, agencies or external contacts to research or coordinate work assignments.
• Compiles data, prepares documents and monitors expenditures to assist in the budget process. Research and track information throughout the year.
• Composes complex detailed documents including letters, memos, minutes and other material from draft, dictation or general instructions.
• Proofreads and edits documents, presentation materials, brochures and other materials for grammar, clarity, punctuation, and spelling; examines documents for completeness and accuracy.
• Gathers and compiles information and prepares reports and analyses in response to problems or as assigned.
• Uses spreadsheets to track, analyze and report quantitative information.
• Processes forms, applications, service requests and payments.
• Coordinates and organizes meetings, activities and functions; schedules rooms, assures notification of participants, arranges for necessary equipment and supplies.
• Performs related duties as required.
Salary Grade
M3.6
Salary Range
$23.66 - $30.76- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Jun 20, 2024
Full time
Job Summary
This position provides complex administrative support for the Human Resources office. Responsibilities include general front desk duties, accounts payable duties, filing, purchase card transactions, employment verifications, print shop orders, email maintenance, recruitment advertising, processing new hires (I-9’s), document scanning/indexing into OnBase, DocuSign routing, ordering supplies, generating reports, website updates, timekeeping duties, answering phones, special event signups, and responding to public records requests, among other duties as assigned. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. Clark County welcomes people of color, and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community. This position is non-represented. This is an open until filled recruitment. A first review of applications will take place after June 28th.
Qualifications
Education and Experience:
Three (3) to five (5) years of responsible and advanced administrative support experience emphasizing multi- tasking and excellent technical experience. Experience in tracking and responding to public records requests is preferred. All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered, including the full range of office and support functions.
The ideal candidate will have the following strengths:
· Experience working in a Human Resources environment is highly desirable.
· Any higher education credits or a degree in business admin., human resources, or public admin. is desired.
· Ability to use advanced functions in Excel and Word.
· Ability to manage multiple projects with changing priorities and deadlines.
· Ability to work effectively with the public and staff of federal, state and local agencies.
· Ability to work cooperatively in a high-pressure team environment.
· Experience handling confidential information.
· Experience in tracking and responding to public records requests.
· Excellent interpersonal communication skills.
· Problem solving skills and ability to research data.
· Demonstrated effective customer service experience.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Employment References may be conducted for the final candidates.
Examples of Duties
Duties may include but are not limited to the following:
• Provides direct customer service in the more complex service areas; assists lower-level Office Assistants in researching and responding to difficult and detailed requests and situations from internal and external customers.
• Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems, and work procedures.
• Researches, recommends, and implements technical and/or administrative revisions to office systems, procedures, and policies; interprets laws, regulations, policies and department procedures to the public and other staff.
• Assists with administrative tasks related to personnel, budgeting, and facilities.
• Trains staff in the use of computer macros, templates, software, and data entry procedures, hardware and well as County department/division rules and regulations.
• Acts as project coordinator on major administrative projects.
• Implements new procedures and systems and trains staff.
• May provide lead direction to other administrative support staff; trains, assigns and assesses the work of assigned employees.
• May assume charge of support functions and staff in the absence of a lead worker or manager.
• Develops and maintains databases for tracking departmental/program information; creates and produces complex reports from databases as required and necessary.
• Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
• Works with other departments, agencies or external contacts to research or coordinate work assignments.
• Compiles data, prepares documents and monitors expenditures to assist in the budget process. Research and track information throughout the year.
• Composes complex detailed documents including letters, memos, minutes and other material from draft, dictation or general instructions.
• Proofreads and edits documents, presentation materials, brochures and other materials for grammar, clarity, punctuation, and spelling; examines documents for completeness and accuracy.
• Gathers and compiles information and prepares reports and analyses in response to problems or as assigned.
• Uses spreadsheets to track, analyze and report quantitative information.
• Processes forms, applications, service requests and payments.
• Coordinates and organizes meetings, activities and functions; schedules rooms, assures notification of participants, arranges for necessary equipment and supplies.
• Performs related duties as required.
Salary Grade
M3.6
Salary Range
$23.66 - $30.76- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Summary/Objective
The Avian Ecology Program at Archbold Biological Station is seeking an entry level biologist, reporting to Dr. Sahas Barve, Program Director, Avian Ecology. Candidate will aid in long-term demography research on the federally threatened Florida Scrub-Jay ( Aphelocoma coerulescens , FLSJ). The ideal candidate will have at least two seasons of field work experience and the ability to work independently and have an interest in birds, ecology and evolution, natural history, and active research. Candidates will also be encouraged to conduct independent research during their tenure.
Essential Duties and Responsibilities
July – February – responsible for independently planning, organizing, conducting and reporting FLSJ surveys and banding at sites managed by the Florida Fish and Wildlife Conservation Commission (FWC) Highlands County.
February – September time will be split between collaborating with other lab members to continue the program’s long-term demography study of FLSJs at Archbold and establishing a similar demography monitoring program at one FWC site.
Field work will include but is not limited to finding and monitoring nests, mapping territories, trapping and banding birds to include nestlings, juveniles and adults, resighting banded birds and conducting annual acorn surveys.
Will coordinate with program staff to ensure all field work is complete
Will conduct monthly censuses of color-banded birds, habituating birds for subsequent trapping, collecting and storing blood samples from adult and nestlings.
Will be responsible for data entry and database management, surveying and mapping FLSJ populations at FWC sites outside of Archbold and writing survey and banding reports.
Will assist will all active program projects
Supervisory Responsibility
Will aid with recruitment and occasional supervision of volunteers and interns.
Position Type/Expected Hours of Work/Benefits
This is a full-time position - 40 hours per week – requiring lab and field work
Base pay starting at $18.00 per hour – pay is commensurate with the experience
Medical, Dental, Vision, Disability, Life Insurance, Paid Time-off, Sick Leave and Paid Holidays
Travel/Housing
Station vehicles will be provided for all research activities.
Housing not provided
Work Environment
Will regularly navigate and work alone in the field with a map. Must be able to use compass and GPS when available. GPS is not always available, and the ability to read paper maps is required.
Will require experience safely operating an ATV and 4x4 truck in all terrains including muddy holes, wetlands and loose/soft sand.
Tolerance for biting insects, early mornings, and extreme heat/humidity and rain.
Will work some weekends during FLSJ breeding season.
Physical Demands
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; lift, push and pull items up to 50 pounds; climb stairs; stoop, bend, kneel, crouch or crawl; talk or hear. Will travel uneven surfaces for long periods of time by foot, ATV or truck. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
Bachelor’s degree or equivalent level of scientific experience
Valid driver’s license required
Experience finding nests using behavior, particularly the nests of open cup nesters are a plus
Experience watching, recording, and interpreting bird behavior, managing projects, conducting wildlife surveys and vegetation sampling are all a plus
Mentoring interns and communicating to the public are also key qualities
Competencies and Additional Eligibility Qualifications
An understanding of and commitment to the Archbold mission
Candidate expected for a minimum tenure of 3 years
Acknowledgment
This information is not designed to be a complete inventory of the job duties, responsibilities, and qualifications. Rather, it’s designed to give the general nature and level of work to be performed by an employee assigned to this job title. Duties, responsibilities and activities may change at any time with or without notice. Questions about this role may be directed to Tori Bakley ( tbakley@archbold-station.org )
To apply, please fill out this google form https://forms.gle/WrU9oSZyZg6PKb1v8 by June 23rd, 2024.
You will be asked a few questions before you are prompted to upload the following in a single pdf titled with your name:
Cover letter outlining experience relevant to the job responsibilities listed and describing how this position aligns with your personal goals.
A CV
The names and contact information of three references
Jun 03, 2024
Full time
Summary/Objective
The Avian Ecology Program at Archbold Biological Station is seeking an entry level biologist, reporting to Dr. Sahas Barve, Program Director, Avian Ecology. Candidate will aid in long-term demography research on the federally threatened Florida Scrub-Jay ( Aphelocoma coerulescens , FLSJ). The ideal candidate will have at least two seasons of field work experience and the ability to work independently and have an interest in birds, ecology and evolution, natural history, and active research. Candidates will also be encouraged to conduct independent research during their tenure.
Essential Duties and Responsibilities
July – February – responsible for independently planning, organizing, conducting and reporting FLSJ surveys and banding at sites managed by the Florida Fish and Wildlife Conservation Commission (FWC) Highlands County.
February – September time will be split between collaborating with other lab members to continue the program’s long-term demography study of FLSJs at Archbold and establishing a similar demography monitoring program at one FWC site.
Field work will include but is not limited to finding and monitoring nests, mapping territories, trapping and banding birds to include nestlings, juveniles and adults, resighting banded birds and conducting annual acorn surveys.
Will coordinate with program staff to ensure all field work is complete
Will conduct monthly censuses of color-banded birds, habituating birds for subsequent trapping, collecting and storing blood samples from adult and nestlings.
Will be responsible for data entry and database management, surveying and mapping FLSJ populations at FWC sites outside of Archbold and writing survey and banding reports.
Will assist will all active program projects
Supervisory Responsibility
Will aid with recruitment and occasional supervision of volunteers and interns.
Position Type/Expected Hours of Work/Benefits
This is a full-time position - 40 hours per week – requiring lab and field work
Base pay starting at $18.00 per hour – pay is commensurate with the experience
Medical, Dental, Vision, Disability, Life Insurance, Paid Time-off, Sick Leave and Paid Holidays
Travel/Housing
Station vehicles will be provided for all research activities.
Housing not provided
Work Environment
Will regularly navigate and work alone in the field with a map. Must be able to use compass and GPS when available. GPS is not always available, and the ability to read paper maps is required.
Will require experience safely operating an ATV and 4x4 truck in all terrains including muddy holes, wetlands and loose/soft sand.
Tolerance for biting insects, early mornings, and extreme heat/humidity and rain.
Will work some weekends during FLSJ breeding season.
Physical Demands
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; lift, push and pull items up to 50 pounds; climb stairs; stoop, bend, kneel, crouch or crawl; talk or hear. Will travel uneven surfaces for long periods of time by foot, ATV or truck. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
Bachelor’s degree or equivalent level of scientific experience
Valid driver’s license required
Experience finding nests using behavior, particularly the nests of open cup nesters are a plus
Experience watching, recording, and interpreting bird behavior, managing projects, conducting wildlife surveys and vegetation sampling are all a plus
Mentoring interns and communicating to the public are also key qualities
Competencies and Additional Eligibility Qualifications
An understanding of and commitment to the Archbold mission
Candidate expected for a minimum tenure of 3 years
Acknowledgment
This information is not designed to be a complete inventory of the job duties, responsibilities, and qualifications. Rather, it’s designed to give the general nature and level of work to be performed by an employee assigned to this job title. Duties, responsibilities and activities may change at any time with or without notice. Questions about this role may be directed to Tori Bakley ( tbakley@archbold-station.org )
To apply, please fill out this google form https://forms.gle/WrU9oSZyZg6PKb1v8 by June 23rd, 2024.
You will be asked a few questions before you are prompted to upload the following in a single pdf titled with your name:
Cover letter outlining experience relevant to the job responsibilities listed and describing how this position aligns with your personal goals.
A CV
The names and contact information of three references
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Jan 04, 2024
Full time
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 29, 2023
Full time
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, technology strategy and delivery, assistant director oversees the activities of the Information and Technology Management section comprised of approximately nine professionals. Provides leadership and support to section chief in managing section resources to address the ongoing needs of the division and to assure high-quality resolutions of section responsibilities and critical work demands. 2) Works closely with the associate director to set the vision and goals for a customer experience strategy within the division aligned to the division and Board’s broader priorities. Establishes practices and processes to embed and promote a user- focused culture throughout all aspects of the division to increase its efficiency and effectiveness. 3) Provide leadership and strategic direction to the division’s work and work environment by fostering innovation, design thinking and usability; focuses on the customer experience in the delivery of products and services; and emphasizes continuous improvement within the division’s core programs and processes through ongoing feedback and engagement. 4) Provide leadership to design, development, process improvement, project management, information management, collaboration and communication including keeping an experience-based alignment around the research, analysis, and policy work performed by the division. Uses a customer-centric, design thinking approach to reimagine and tailor products and services to better meet the needs of the people who use them. 5) Fosters engagement, information sharing, and collaboration among staff and others across the division. Actively engages with the line officers in the division and of relevant sections in other divisions at the Board to promote and build adoption for user experience practices. Maintains strong working relationships with these groups. Oversees joint projects as requested. 6) Support, build, and scale products and services that enhance the experience of MA staff and our customers. Identify bottlenecks to prioritize resources and strategy that align with the emerging and ongoing needs of the division. Leverage UX and process improvement best practices to increase and enhance the division processes, programs, and technology solutions. 7) Work with Board partners to identify and maximize opportunities for technology efficacy, efficiency, and innovation including development of a sustainable operating model for delivery of efficient services and products to the division. Drive continuous improvement in employee experience and engagement based on data and real-time feedback from staff. 8) Work with sections across the division to ensure continuous innovation and adoption of the latest tools and capabilities to meet MA’s needs with a focus on the customer experience. Integrate and uphold a high standard for user experiences across all stakeholder interactions, products and services within MA and the Board. 9) Build strong working relationships with colleagues across the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: As an officer in the MA division, the individual would promote the division’s model of leadership—within the division and across the Board—focused on maximizing the contribution, development, and accountability of all staff in the division. Additionally, as an officer, the individual would facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, encouraging initiative and creativity, giving others broad discretion for how to best carry out their jobs, and then holding them accountable for performing at a high level. Much of the work of MA is conducted by teams of staff. As a result, it is critical for officers in MA to promote close and effective working relationships among staff working together as a team. As part of this, officers must act in a way that builds trust and puts the needs and goals of the Board and the Division first. In particular, it is essential for officers to foster a work environment that allows staff in their lines and across the Division to reach their full potential. Some key examples of the types of behaviors that officers in MA should demonstrate in this area include: • Creating a work environment in which it is safe to speak and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice. • Demonstrating collegial, cooperative, and collaborative behaviors. It is essential to be able to have intellectual disagreements with others and still work together respectfully and harmoniously. • Being present in the lives of staff, remaining connected to the staff’s work, and sharing the divisions’ broader agenda with the staff. • Ensuring that the staff’s work is aligned with our principals’ priorities and the division’s strategic objectives. Explaining to staff how their work fits into the bigger picture. • Practicing behaviors and fostering an atmosphere consistent with the high ethical standards of the Board. • Acknowledging and addressing conflicts or difficult personnel situations forthrightly and promptly. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position requires location in Washington, DC and offers flexibility for telework.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Advanced degree in a related field or equivalent experience. 2) 8 years of direct experience in technology-related fields generally required after receiving advanced degree. 3) Minimum of 5 years of people management experience. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Feb 10, 2023
Full time
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, technology strategy and delivery, assistant director oversees the activities of the Information and Technology Management section comprised of approximately nine professionals. Provides leadership and support to section chief in managing section resources to address the ongoing needs of the division and to assure high-quality resolutions of section responsibilities and critical work demands. 2) Works closely with the associate director to set the vision and goals for a customer experience strategy within the division aligned to the division and Board’s broader priorities. Establishes practices and processes to embed and promote a user- focused culture throughout all aspects of the division to increase its efficiency and effectiveness. 3) Provide leadership and strategic direction to the division’s work and work environment by fostering innovation, design thinking and usability; focuses on the customer experience in the delivery of products and services; and emphasizes continuous improvement within the division’s core programs and processes through ongoing feedback and engagement. 4) Provide leadership to design, development, process improvement, project management, information management, collaboration and communication including keeping an experience-based alignment around the research, analysis, and policy work performed by the division. Uses a customer-centric, design thinking approach to reimagine and tailor products and services to better meet the needs of the people who use them. 5) Fosters engagement, information sharing, and collaboration among staff and others across the division. Actively engages with the line officers in the division and of relevant sections in other divisions at the Board to promote and build adoption for user experience practices. Maintains strong working relationships with these groups. Oversees joint projects as requested. 6) Support, build, and scale products and services that enhance the experience of MA staff and our customers. Identify bottlenecks to prioritize resources and strategy that align with the emerging and ongoing needs of the division. Leverage UX and process improvement best practices to increase and enhance the division processes, programs, and technology solutions. 7) Work with Board partners to identify and maximize opportunities for technology efficacy, efficiency, and innovation including development of a sustainable operating model for delivery of efficient services and products to the division. Drive continuous improvement in employee experience and engagement based on data and real-time feedback from staff. 8) Work with sections across the division to ensure continuous innovation and adoption of the latest tools and capabilities to meet MA’s needs with a focus on the customer experience. Integrate and uphold a high standard for user experiences across all stakeholder interactions, products and services within MA and the Board. 9) Build strong working relationships with colleagues across the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: As an officer in the MA division, the individual would promote the division’s model of leadership—within the division and across the Board—focused on maximizing the contribution, development, and accountability of all staff in the division. Additionally, as an officer, the individual would facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, encouraging initiative and creativity, giving others broad discretion for how to best carry out their jobs, and then holding them accountable for performing at a high level. Much of the work of MA is conducted by teams of staff. As a result, it is critical for officers in MA to promote close and effective working relationships among staff working together as a team. As part of this, officers must act in a way that builds trust and puts the needs and goals of the Board and the Division first. In particular, it is essential for officers to foster a work environment that allows staff in their lines and across the Division to reach their full potential. Some key examples of the types of behaviors that officers in MA should demonstrate in this area include: • Creating a work environment in which it is safe to speak and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice. • Demonstrating collegial, cooperative, and collaborative behaviors. It is essential to be able to have intellectual disagreements with others and still work together respectfully and harmoniously. • Being present in the lives of staff, remaining connected to the staff’s work, and sharing the divisions’ broader agenda with the staff. • Ensuring that the staff’s work is aligned with our principals’ priorities and the division’s strategic objectives. Explaining to staff how their work fits into the bigger picture. • Practicing behaviors and fostering an atmosphere consistent with the high ethical standards of the Board. • Acknowledging and addressing conflicts or difficult personnel situations forthrightly and promptly. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position requires location in Washington, DC and offers flexibility for telework.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Advanced degree in a related field or equivalent experience. 2) 8 years of direct experience in technology-related fields generally required after receiving advanced degree. 3) Minimum of 5 years of people management experience. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Job Summary
This position provides complex administrative support for the Elections division in the Auditor’s Office. Responsibilities include public records officer for the Auditor’s office; using all functions of the VoteWA statewide voter registration system; data entry; investigating and resolving required missing information on voter registration forms; scanning material into the voter registration system; working with State reports and other agencies to update voters’ status and address changes; issuing and receiving military and overseas electronic ballots; issuing ballots; and customer service. This position will periodically require working overtime.
Due to the critical nature of the work, staff in Elections are considered ‘essential’ to government services, and work continues despite the COVID-19 pandemic and/or other emergencies. This is not a remote working/telework position. Additionally, due to election deadlines, blackout dates may apply which restrict the use of vacation days at certain times of the year.
The incumbent will be required to become a state certified elections administrator within four years of hire date.
Qualifications:
Three to five years of responsible and advanced administrative support experience emphasizing multi-tasking and excellent technical experience. Experience in tracking and providing public records is preferred. All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Ability to enter data accurately into statewide election management system
Ability to use advanced functions in Excel and Word
Ability to manage multiple projects with changing priorities and deadlines
Ability to work effectively with the public and staff of federal, state and local agencies
Ability to work cooperatively in a high-pressure team environment
Experience in tracking and providing public records to citizens
Excellent interpersonal communication skills
Problem solving skills and ability to research data
Demonstrated effective customer service experience
Experience with and/or knowledge of state RCW’s, county codes, ordinances, and policies governing elections is desired
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.505 ($20.32 - $25.95) per hour
Sep 02, 2022
Full time
Job Summary
This position provides complex administrative support for the Elections division in the Auditor’s Office. Responsibilities include public records officer for the Auditor’s office; using all functions of the VoteWA statewide voter registration system; data entry; investigating and resolving required missing information on voter registration forms; scanning material into the voter registration system; working with State reports and other agencies to update voters’ status and address changes; issuing and receiving military and overseas electronic ballots; issuing ballots; and customer service. This position will periodically require working overtime.
Due to the critical nature of the work, staff in Elections are considered ‘essential’ to government services, and work continues despite the COVID-19 pandemic and/or other emergencies. This is not a remote working/telework position. Additionally, due to election deadlines, blackout dates may apply which restrict the use of vacation days at certain times of the year.
The incumbent will be required to become a state certified elections administrator within four years of hire date.
Qualifications:
Three to five years of responsible and advanced administrative support experience emphasizing multi-tasking and excellent technical experience. Experience in tracking and providing public records is preferred. All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Ability to enter data accurately into statewide election management system
Ability to use advanced functions in Excel and Word
Ability to manage multiple projects with changing priorities and deadlines
Ability to work effectively with the public and staff of federal, state and local agencies
Ability to work cooperatively in a high-pressure team environment
Experience in tracking and providing public records to citizens
Excellent interpersonal communication skills
Problem solving skills and ability to research data
Demonstrated effective customer service experience
Experience with and/or knowledge of state RCW’s, county codes, ordinances, and policies governing elections is desired
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.505 ($20.32 - $25.95) per hour
Job Summary
Provides advanced level customer service to internal and external customers of the Finance Unit by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, training registrations, travel arrangements, medical billing, and other tasks as assigned. Assists staff in the use of computer forms, templates and software; researches, interprets, prepares and maintains a variety of information, reports and documents requiring knowledge of specific program requirements and terminology including medical terminology; performs related duties as required.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus. Candidates with medical billing experience are strongly encouraged to apply!
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 ($20.32 - $25.95) per hour
Jun 02, 2022
Full time
Job Summary
Provides advanced level customer service to internal and external customers of the Finance Unit by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, training registrations, travel arrangements, medical billing, and other tasks as assigned. Assists staff in the use of computer forms, templates and software; researches, interprets, prepares and maintains a variety of information, reports and documents requiring knowledge of specific program requirements and terminology including medical terminology; performs related duties as required.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus. Candidates with medical billing experience are strongly encouraged to apply!
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 ($20.32 - $25.95) per hour
Job Summary
This Office Assistant III position reports directly to the Financial Program Manager for the Financial Operations Management Section of Public Works Business Services Office. This position provides accounting support to Road Operations, Fleet Services, and other Public Works Divisions.
The successful candidate will have knowledge of accounting principles including accounts payable and accounts receivable practices. Provides customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, requisitions, journal entries, routine research and analysis and other tasks as assigned.
Qualifications:
Education and Experience:
Three to five years of responsible and advanced accounting and administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices, technical and/or specialized functions; policies and procedures of the work unit; intermediate knowledge and skills in applicable computer applications; effective business correspondence including spelling, grammar and punctuation.
Ability to: Establish and maintain cooperative and effective working relationships; effectively select, supervise, and motivate other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively in written form.
Work Environment and Physical Demands: Work is generally performed in an office setting with comfortable environmental conditions. Most positions involve a high activity level and pace, and competing time demands. Essential tasks would include typing/keyboard skills, phone usage, reading, speaking, and listening.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
Apr 19, 2022
Full time
Job Summary
This Office Assistant III position reports directly to the Financial Program Manager for the Financial Operations Management Section of Public Works Business Services Office. This position provides accounting support to Road Operations, Fleet Services, and other Public Works Divisions.
The successful candidate will have knowledge of accounting principles including accounts payable and accounts receivable practices. Provides customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, requisitions, journal entries, routine research and analysis and other tasks as assigned.
Qualifications:
Education and Experience:
Three to five years of responsible and advanced accounting and administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices, technical and/or specialized functions; policies and procedures of the work unit; intermediate knowledge and skills in applicable computer applications; effective business correspondence including spelling, grammar and punctuation.
Ability to: Establish and maintain cooperative and effective working relationships; effectively select, supervise, and motivate other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively in written form.
Work Environment and Physical Demands: Work is generally performed in an office setting with comfortable environmental conditions. Most positions involve a high activity level and pace, and competing time demands. Essential tasks would include typing/keyboard skills, phone usage, reading, speaking, and listening.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
Job Summary
At District Court, we carry out our mission of serving the people of Clark County with a commitment to excellence. We are passionate about creating an inclusive work culture that celebrates and promotes diversity.
Qualifications
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus. Candidates with medical billing experience are strongly encouraged to apply!
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 ($20.32 - $25.95) per hour
Jan 12, 2022
Full time
Job Summary
At District Court, we carry out our mission of serving the people of Clark County with a commitment to excellence. We are passionate about creating an inclusive work culture that celebrates and promotes diversity.
Qualifications
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus. Candidates with medical billing experience are strongly encouraged to apply!
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 ($20.32 - $25.95) per hour
Harvard University
Cambridge, Massachusetts, United States, 02138
Harvard University Marketing & Engagement Assistant Harvard Graduate School of Education 56149BR Job Summary The Marketing and Engagement Assistant will serve a critical role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional learning programs. The Assistant works collaboratively with key stakeholders including faculty, alumni, portfolio directors, program managers, vendors, and other colleagues to support the planning and delivery of a comprehensive, multi-channel marketing strategy that promotes the HGSE Professional Education brand and results in sustainable, relationships with consistent demand for, and enrollment in, our programming. The Marketing and Engagement Assistant will be a highly organized multi-tasker, with a strong attention to detail and interest in marketing strategy and operations. HGSE Professional Education serves more than 19,000 professionals in early childhood, K-12, and higher education around the world each year in online, on-campus, and customized learning experiences to improve educators' leadership and teaching and learning practices. Job Code 403033 Staff Assistant III Job-Specific Responsibilities
Develop a deep understanding of the HGSE mission, vision, and values, and of the goals and values of Professional Education at HGSE in order to represent the school and organization with integrity and contribute to a compelling story about our purpose, identity, and work
Building on deep understanding of programs and market/audience and with direction and collaboration with team, engage in research to identify new channels, events, and conferences to connect with target market and prospective applicants
With direction and input from marketing team, coordinate and maintain marketing calendar, and execute related activities for marketing and engagement team such as securing contracts with vendors, planning conference attendance, preparing and/or shipping materials, and travel arrangements, event invitations and follow up, sponsorship opportunities, and other duties
In collaboration with the Marketing and Communications Manager, support as needed with content production, asset creation, and copywriting
Research and coordinate processes for print and digital advertising, including quotes, timelines, and sharing assets for production
Provide support in evaluating and reporting on the effectiveness of advertising, sponsorship, and event attendance
Provide creative services such as making edits to design files, providing branded templates for staff use (letterheads, PowerPoint templates, schedules, and other), ensuring certificates and other forms are consistent, updated, and follow HGSE brand guidelines
Provide support in organizing and maintaining our CRM and other databases, and in data and reporting
Provide support in managing student interns and temporary staff members hired for Marketing, Admissions, and Business Development team projects
Other projects as necessary, and in collaboration with the Marketing, Admissions, and Business Development and Partner Engagement teams
This is a full-time, one-year term position with the possibility of renewal. Basic Qualifications 2 years related professional experience in marketing. Familiarity and indicated experience with MS Office, specifically Word, PowerPoint, Excel). Some overtime may be required during peak times which may include weekends. Any candidate wishing to be considered must supply a cover letter in addition to a resume Additional Qualifications and Skills The ideal candidate will have exceptional interpersonal, organizational, and communication skills, and a proven record of working collaboratively with a wide range of constituents. This person will be a self-starter who is able to work as part of a larger, complex, and evolving team and to balance interests and needs of a variety of stakeholders. The successful candidate will have experience taking general ideas around goals and working both collaboratively and independently to achieve desired outcomes, incorporating feedback along the way and demonstrating a high degree of initiative and ownership.
Strong research, communication, and organizational skills
Experience in highly collaborative environment, and in receiving, responding to, and successfully implementing feedback
Ability to manage multiple and competing priorities and to complete deliverables on time and with strong attention to detail
A strong learning stance and interest in expanding marketing skills Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Please Note once Harvard resumes regular operations this position will no longer be remote and work will be performed on campus in Cambridge MA. Working Conditions This position is based in Cambridge, MA Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/k5A2NyTJ4Wg6CnJwI2goy PI154792712
Nov 22, 2021
Full time
Harvard University Marketing & Engagement Assistant Harvard Graduate School of Education 56149BR Job Summary The Marketing and Engagement Assistant will serve a critical role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional learning programs. The Assistant works collaboratively with key stakeholders including faculty, alumni, portfolio directors, program managers, vendors, and other colleagues to support the planning and delivery of a comprehensive, multi-channel marketing strategy that promotes the HGSE Professional Education brand and results in sustainable, relationships with consistent demand for, and enrollment in, our programming. The Marketing and Engagement Assistant will be a highly organized multi-tasker, with a strong attention to detail and interest in marketing strategy and operations. HGSE Professional Education serves more than 19,000 professionals in early childhood, K-12, and higher education around the world each year in online, on-campus, and customized learning experiences to improve educators' leadership and teaching and learning practices. Job Code 403033 Staff Assistant III Job-Specific Responsibilities
Develop a deep understanding of the HGSE mission, vision, and values, and of the goals and values of Professional Education at HGSE in order to represent the school and organization with integrity and contribute to a compelling story about our purpose, identity, and work
Building on deep understanding of programs and market/audience and with direction and collaboration with team, engage in research to identify new channels, events, and conferences to connect with target market and prospective applicants
With direction and input from marketing team, coordinate and maintain marketing calendar, and execute related activities for marketing and engagement team such as securing contracts with vendors, planning conference attendance, preparing and/or shipping materials, and travel arrangements, event invitations and follow up, sponsorship opportunities, and other duties
In collaboration with the Marketing and Communications Manager, support as needed with content production, asset creation, and copywriting
Research and coordinate processes for print and digital advertising, including quotes, timelines, and sharing assets for production
Provide support in evaluating and reporting on the effectiveness of advertising, sponsorship, and event attendance
Provide creative services such as making edits to design files, providing branded templates for staff use (letterheads, PowerPoint templates, schedules, and other), ensuring certificates and other forms are consistent, updated, and follow HGSE brand guidelines
Provide support in organizing and maintaining our CRM and other databases, and in data and reporting
Provide support in managing student interns and temporary staff members hired for Marketing, Admissions, and Business Development team projects
Other projects as necessary, and in collaboration with the Marketing, Admissions, and Business Development and Partner Engagement teams
This is a full-time, one-year term position with the possibility of renewal. Basic Qualifications 2 years related professional experience in marketing. Familiarity and indicated experience with MS Office, specifically Word, PowerPoint, Excel). Some overtime may be required during peak times which may include weekends. Any candidate wishing to be considered must supply a cover letter in addition to a resume Additional Qualifications and Skills The ideal candidate will have exceptional interpersonal, organizational, and communication skills, and a proven record of working collaboratively with a wide range of constituents. This person will be a self-starter who is able to work as part of a larger, complex, and evolving team and to balance interests and needs of a variety of stakeholders. The successful candidate will have experience taking general ideas around goals and working both collaboratively and independently to achieve desired outcomes, incorporating feedback along the way and demonstrating a high degree of initiative and ownership.
Strong research, communication, and organizational skills
Experience in highly collaborative environment, and in receiving, responding to, and successfully implementing feedback
Ability to manage multiple and competing priorities and to complete deliverables on time and with strong attention to detail
A strong learning stance and interest in expanding marketing skills Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Please Note once Harvard resumes regular operations this position will no longer be remote and work will be performed on campus in Cambridge MA. Working Conditions This position is based in Cambridge, MA Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/k5A2NyTJ4Wg6CnJwI2goy PI154792712
Job Summary
This Office Assistant position reports directly to the lead for the Compliance Services Section of Public Works Financial Services. This position provides advanced fiscal support to the Clean Water and Parks and Lands Divisions, to include the Park Impact Fee and Traffic Impact Fee funds. This support may include assisting in the budget process, creating complex reports using operations/financial data, processing a variety of journal entries, billing for federal/state/local grants, updating reconciliations, and researching specific assignments.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
Nov 19, 2021
Full time
Job Summary
This Office Assistant position reports directly to the lead for the Compliance Services Section of Public Works Financial Services. This position provides advanced fiscal support to the Clean Water and Parks and Lands Divisions, to include the Park Impact Fee and Traffic Impact Fee funds. This support may include assisting in the budget process, creating complex reports using operations/financial data, processing a variety of journal entries, billing for federal/state/local grants, updating reconciliations, and researching specific assignments.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
Job Summary
Provides advanced level customer service to internal and external customers of the Finance Unit by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, training registrations, travel arrangements, medical billing, and other tasks as assigned. Assists staff in the use of computer forms, templates and software; researches, interprets, prepares and maintains a variety of information, reports and documents requiring knowledge of specific program requirements and terminology including medical terminology; performs related duties as required.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus.
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
For complete job announcement, application requirements, and to apply on-line, please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county Salary Grade: Local 335.505 ($19.88 - $25.39) per hour
Oct 29, 2021
Full time
Job Summary
Provides advanced level customer service to internal and external customers of the Finance Unit by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of, and ability to explain, department and County programs and procedures. Duties include processing accounts payable, training registrations, travel arrangements, medical billing, and other tasks as assigned. Assists staff in the use of computer forms, templates and software; researches, interprets, prepares and maintains a variety of information, reports and documents requiring knowledge of specific program requirements and terminology including medical terminology; performs related duties as required.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions. Other combinations of education, experience and training that demonstrate the ability to perform the work will be considered.
The ideal candidate will have the following strengths:
Prior experience working in Accounts Payable - basic bookkeeping methods; reconciliation, expense reports, purchase card (P-card).
Workday financial platform, EnvisionConnect, and Insight EMR software knowledge or experience a plus.
Prior experience working in Medical Billing, including interpreting ICD & CPT, a plus.
Experience with electronic medical records a plus.
Ability to enter data accurately and timely.
Strong computer skills with proficiency in Adobe Pro, Outlook, Access.
Use advanced functions of Excel and Word.
Ability to manage multiple projects with changing priorities and deadlines; critical thinking, decision making, and problem-solving skills.
Strong time-management, organizational, and prioritization skills.
Willingness and ability to work cooperatively in a team environment while maintaining an independent body of work.
Excellent interpersonal and communication skills, both orally and in writing. Includes interpreting and explaining technical or compliance information.
Ability to research and implement appropriate strategies for working with diverse populations.
Ability to recognize and challenge discrimination and other myths in working across the department and throughout the county.
For complete job announcement, application requirements, and to apply on-line, please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county Salary Grade: Local 335.505 ($19.88 - $25.39) per hour
POSITION OVERVIEW:
The Director of Individual Giving is responsible for achieving clearly defined revenue goals by cultivating relationships with high net-worth donors and prospects and effective management of a portfolio of 250-300 donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth across various channels. The Director is responsible for donor identification, qualification, cultivation, education, solicitation, stewardship, and prospecting major gifts ($10,000+) in support of United Way of Massachusetts Bay's fundraising efforts. They will cultivate and solicit leadership contributors and prospects through workplace campaigns, community-based efforts, effective communications, as well as other fundraising events and engagement opportunities. The Director is also responsible for establishing, staffing and leveraging key internal partnerships in order to achieve optimal results. This position reports to the Assistant Vice President, Individual Giving & Leadership Gifts
KEY RESPONSIBILITIES:
The position is responsible for achieving annual revenue, donor retention, growth and acquisition goals. The ideal candidate for this position will achieve these goals with success in the following areas:
I. What : Meet revenue and established goals
How : Identify and cultivate relationships with high net-worth donors and prospects ($5,000+). Execute a moves management plan for a portfolio of 250-300 donors and prospects with a primary focus of building Tocqueville Society level giving ($10,000+). The plan will include cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls and handwritten notes for donors in their portfolio. Engage in research/utilize existing information to effectively leverage relationships.
II. What : Work effectively with colleagues and donors
How : Support Individual Giving Leadership team in implementing a recruitment and retention plan for individual donors to further cultivate relationships for annual support. Help determine potential gift amounts and/or collaborative activities in order to increase annual support. Review portfolio results in order to analyze trends and make course corrections. Provide data upon request within reasonable time frames
III. What : Communicate effectively with colleagues about donors and prospects
How : Enter all meeting notes into UWMB's Andar database system within 5 business days of each visit. Alert Development staff as relevant to any time sensitive knowledge gained as a result of visits that could be leveraged for the good of United Way and the community. Build and enhance relationships with internal colleagues in order to gain knowledge, trust and achieve optimal results
IV . What : Develop and implement strategies to maximize donor and prospect contact and ultimately revenue
How : Utilize a consultative approach with donors and prospects. Ensure that individual goals are aligned with the organizational goals and overall development goals. Partner with Corporate Relations teams to develop creative solutions to overcome challenges. Co-lead discussions on the topic of strategies for leadership donor engagement.
REQUIREMENTS:
Bachelor's Degree and minimum 5-7 years of fundraising or transferable experience in either the private or non-profit sector.
Experience and understanding of consultative sales and engagement approach preferred.
Proven experience and ability to build relationships with donors resulting in major gifts.
Excellent written and oral communication skills; the ability to inform, inspire and connect prospects and donors to United Way's work in the community
Strong customer service skills and commitment to donor confidentiality
Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks.
Demonstrated ability to build strong internal partnerships and work within cross-functional teams, team player.
High-energy individual with a positive outlook.
Ability to be flexible and adapt quickly to changing environment.
Creative and strategic problem solver.
Highly motivated self-starter; able and willing to take initiative and action
Commitment to accountability.
Staff UW events as needed
Proficiency in a Microsoft Office environment required. Experience with data management systems strongly preferred.
Volunteer Management preferred
Commitment to excellence and to the mission of United Way.
Commitment to Diversity, Equity and Inclusion
United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of our communities
Sep 29, 2021
Full time
POSITION OVERVIEW:
The Director of Individual Giving is responsible for achieving clearly defined revenue goals by cultivating relationships with high net-worth donors and prospects and effective management of a portfolio of 250-300 donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth across various channels. The Director is responsible for donor identification, qualification, cultivation, education, solicitation, stewardship, and prospecting major gifts ($10,000+) in support of United Way of Massachusetts Bay's fundraising efforts. They will cultivate and solicit leadership contributors and prospects through workplace campaigns, community-based efforts, effective communications, as well as other fundraising events and engagement opportunities. The Director is also responsible for establishing, staffing and leveraging key internal partnerships in order to achieve optimal results. This position reports to the Assistant Vice President, Individual Giving & Leadership Gifts
KEY RESPONSIBILITIES:
The position is responsible for achieving annual revenue, donor retention, growth and acquisition goals. The ideal candidate for this position will achieve these goals with success in the following areas:
I. What : Meet revenue and established goals
How : Identify and cultivate relationships with high net-worth donors and prospects ($5,000+). Execute a moves management plan for a portfolio of 250-300 donors and prospects with a primary focus of building Tocqueville Society level giving ($10,000+). The plan will include cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls and handwritten notes for donors in their portfolio. Engage in research/utilize existing information to effectively leverage relationships.
II. What : Work effectively with colleagues and donors
How : Support Individual Giving Leadership team in implementing a recruitment and retention plan for individual donors to further cultivate relationships for annual support. Help determine potential gift amounts and/or collaborative activities in order to increase annual support. Review portfolio results in order to analyze trends and make course corrections. Provide data upon request within reasonable time frames
III. What : Communicate effectively with colleagues about donors and prospects
How : Enter all meeting notes into UWMB's Andar database system within 5 business days of each visit. Alert Development staff as relevant to any time sensitive knowledge gained as a result of visits that could be leveraged for the good of United Way and the community. Build and enhance relationships with internal colleagues in order to gain knowledge, trust and achieve optimal results
IV . What : Develop and implement strategies to maximize donor and prospect contact and ultimately revenue
How : Utilize a consultative approach with donors and prospects. Ensure that individual goals are aligned with the organizational goals and overall development goals. Partner with Corporate Relations teams to develop creative solutions to overcome challenges. Co-lead discussions on the topic of strategies for leadership donor engagement.
REQUIREMENTS:
Bachelor's Degree and minimum 5-7 years of fundraising or transferable experience in either the private or non-profit sector.
Experience and understanding of consultative sales and engagement approach preferred.
Proven experience and ability to build relationships with donors resulting in major gifts.
Excellent written and oral communication skills; the ability to inform, inspire and connect prospects and donors to United Way's work in the community
Strong customer service skills and commitment to donor confidentiality
Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks.
Demonstrated ability to build strong internal partnerships and work within cross-functional teams, team player.
High-energy individual with a positive outlook.
Ability to be flexible and adapt quickly to changing environment.
Creative and strategic problem solver.
Highly motivated self-starter; able and willing to take initiative and action
Commitment to accountability.
Staff UW events as needed
Proficiency in a Microsoft Office environment required. Experience with data management systems strongly preferred.
Volunteer Management preferred
Commitment to excellence and to the mission of United Way.
Commitment to Diversity, Equity and Inclusion
United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of our communities
POSITION OVERVIEW:
The Individual Giving and Leadership Gifts Officer is responsible for achieving clearly defined revenue goals by cultivating relationships with Leadership donors and prospects ($1,000+) and effective management of a portfolio of 250-300 donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth across various channels. They will cultivate and solicit leadership contributors and prospects through workplace campaigns, community-based efforts, effective communications, as well as other fundraising events and engagement opportunities. This position is also responsible for establishing, enhancing and leveraging key internal relationships in order to achieve optimal results. This position reports to the Assistant Vice President, Individual Giving & Leadership Gifts.
KEY RESPONSIBILITY AREAS:
The position is responsible for achieving annual revenue goals in total dollars and donor retention, growth and acquisition. The ideal candidate for this position will achieve these goals with success in the following areas:
I . What : Meet revenue and established goals
How : Cultivate relationships with and solicit a portfolio of approximately 250-300 leadership donors and prospects ($1,000+). Execute a moves management plan for a portfolio of donors and prospects. The plan will include cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls and handwritten notes for donors in their portfolio. Engage in research/utilize existing information to effectively leverage relationships.
II . What : Support implementation of the established moves management plan
How : Support Individual Giving Leadership team in implementing a recruitment and retention plan for individual donors to further cultivate relationships for annual support. Help determine potential gift amounts and/or collaborative activities in order to increase annual support. Help to prepare routine analysis and monitor revenue and expense goals.
III . What : Communicate effectively with colleagues about donors and prospects
How : Enter all meeting notes into UWMB's Andar database system within 5 business days of each visit. Alert Development staff as relevant to any time sensitive knowledge gained as a result of visits that could be leveraged for the good of United Way and the community. Build and enhance relationships with internal colleagues in order to gain knowledge, trust and achieve optimal results.
IV . What : Develop and implement strategies to maximize donor and prospect contact and ultimately revenue
How : Utilize a consultative approach with donors and prospects. Ensure that individual goals are aligned with the organizational goals and overall development goals. Partner with Corporate Relations teams to develop creative solutions to overcome challenges. Co-lead discussions on the topic of strategies for leadership donor engagement.
REQUIREMENTS :
Bachelor's Degree and minimum 3-5 years of fundraising or transferable experience in either the private or non-profit sector.
Experience and understanding of consultative sales and engagement approach preferred.
Proven experience and ability to build relationships with donors resulting in major gifts.
Proficiency in a Microsoft Office environment required. Experience with data management systems strongly preferred.
Volunteer Management preferred
Excellent written and oral communication skills; the ability to inform, inspire and connect prospects and donors to United Way's work in the community.
Strong customer service skills and commitment to donor confidentiality.
Demonstrated ability to build strong internal partnerships and work within cross-functional teams; team player.
Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks.
High-energy individual with a positive outlook.
Ability to be flexible and adapt quickly to changing environment.
Creative and Strategic problem solver.
Highly motivated self-starter; able and willing to take initiative and action
Commitment to accountability, excellence and to the mission of United Way.
Commitment to Diversity, Equity and Inclusion
United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of our communities.
Sep 29, 2021
Full time
POSITION OVERVIEW:
The Individual Giving and Leadership Gifts Officer is responsible for achieving clearly defined revenue goals by cultivating relationships with Leadership donors and prospects ($1,000+) and effective management of a portfolio of 250-300 donors. Cultivation efforts will lead to improved donor retention, acquisition, and growth across various channels. They will cultivate and solicit leadership contributors and prospects through workplace campaigns, community-based efforts, effective communications, as well as other fundraising events and engagement opportunities. This position is also responsible for establishing, enhancing and leveraging key internal relationships in order to achieve optimal results. This position reports to the Assistant Vice President, Individual Giving & Leadership Gifts.
KEY RESPONSIBILITY AREAS:
The position is responsible for achieving annual revenue goals in total dollars and donor retention, growth and acquisition. The ideal candidate for this position will achieve these goals with success in the following areas:
I . What : Meet revenue and established goals
How : Cultivate relationships with and solicit a portfolio of approximately 250-300 leadership donors and prospects ($1,000+). Execute a moves management plan for a portfolio of donors and prospects. The plan will include cultivation, solicitation, and stewardship goals achieved through strategic engagement, in person visits, personal phone calls and handwritten notes for donors in their portfolio. Engage in research/utilize existing information to effectively leverage relationships.
II . What : Support implementation of the established moves management plan
How : Support Individual Giving Leadership team in implementing a recruitment and retention plan for individual donors to further cultivate relationships for annual support. Help determine potential gift amounts and/or collaborative activities in order to increase annual support. Help to prepare routine analysis and monitor revenue and expense goals.
III . What : Communicate effectively with colleagues about donors and prospects
How : Enter all meeting notes into UWMB's Andar database system within 5 business days of each visit. Alert Development staff as relevant to any time sensitive knowledge gained as a result of visits that could be leveraged for the good of United Way and the community. Build and enhance relationships with internal colleagues in order to gain knowledge, trust and achieve optimal results.
IV . What : Develop and implement strategies to maximize donor and prospect contact and ultimately revenue
How : Utilize a consultative approach with donors and prospects. Ensure that individual goals are aligned with the organizational goals and overall development goals. Partner with Corporate Relations teams to develop creative solutions to overcome challenges. Co-lead discussions on the topic of strategies for leadership donor engagement.
REQUIREMENTS :
Bachelor's Degree and minimum 3-5 years of fundraising or transferable experience in either the private or non-profit sector.
Experience and understanding of consultative sales and engagement approach preferred.
Proven experience and ability to build relationships with donors resulting in major gifts.
Proficiency in a Microsoft Office environment required. Experience with data management systems strongly preferred.
Volunteer Management preferred
Excellent written and oral communication skills; the ability to inform, inspire and connect prospects and donors to United Way's work in the community.
Strong customer service skills and commitment to donor confidentiality.
Demonstrated ability to build strong internal partnerships and work within cross-functional teams; team player.
Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks.
High-energy individual with a positive outlook.
Ability to be flexible and adapt quickly to changing environment.
Creative and Strategic problem solver.
Highly motivated self-starter; able and willing to take initiative and action
Commitment to accountability, excellence and to the mission of United Way.
Commitment to Diversity, Equity and Inclusion
United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of our communities.
Harvard University
Cambridge, Massachusetts, United States, 02138
Harvard University Admissions Assistant Harvard Graduate School of Education 55449BR Job Summary The Admissions Assistant will serve a critical support role within the Admissions Team for Professional Education (PPE) at the Harvard Graduate School of Education (HGSE), which serves 19,000 professionals in early childhood, K-12, and higher education around the world each year through a diverse portfolio of 100+ professional learning offerings. Job Code 403033 Staff Assistant III Job-Specific Responsibilities Reporting to the PPE Admissions Manager and in collaboration with a team of Admissions Coordinators, the Admissions Assistant will serve as the contact and first line of information and resources for educators interested in or applying to PPE programs. The Admissions Assistant is responsible for providing outstanding customer service to prospective through enrolled participants and supporting the day-to-day work of the Admissions Team, including:
Communications and customer service: Developing a broad understanding of the programs offered and audiences served by Professional Education; reviewing material, meeting with colleagues, and attending meetings in order to stay up-to-date for purposes of providing timely, detailed, and helpful information and resources to our constituents
Responding to inquiries received via the PPE Admissions telephone line and email address, answering general questions and forwarding and/or coordinating with colleagues as necessary
Tracking and triaging all communications, reporting on the volume and nature of inquiries in order to inform the development of content and resources that proactively address common concerns and frequently asked questions and that support the development of processes and systems to efficiently manage inquiries
Admissions and enrollment: Oversee the full enrollment process for a portfolio of open enrollment online workshops
Assist Admissions Team with various admissions-related communications
Assist Admissions Team in checking that applications and enrollment forms are complete; follow up with applicants as needed
Provide general support with processes, reports, and communications in the Applicant Tracking System and CRM
Data and reporting Compile and share periodic program enrollment reports on a need-basis on behalf of Admissions Coordinators
Assist Admissions Team in compiling data for debrief/evaluation meetings after each program ends for purposes of identifying successes and areas for improvement
Respond to requests for data from colleagues within PPE and across HGSE and the Harvard community
Support the Marketing and Admissions Team's ongoing practices to ensure data accuracy and integrity within its databases and systems
Other duties as assigned
Basic Qualifications
2 years related experience in a customer service, admissions, or administrative role. A combination of education and experience may be considered.
All interested candidates must submit a cover letter and resume.
Additional Qualifications and Skills
BA/BS preferred
Excellent oral and written communication skills
Prior customer service experience, including phone support
Proficient in use of Microsoft Office Suite
Works in both collaborative and self-directed situations
Proven ability to stay organized and multi-task with shifting priorities and interruptions; demonstrated ability to work effectively under deadline pressure and as part of a team; ability to work collaboratively.
Proficient with Microsoft Office suite applications, including Word, Excel, and PowerPoint.
Comfort and experience with web-based applications.
Experience working with Salesforce a plus.
Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Working Conditions NOTICE: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/ljmaapHGlegNhRedI4QZR PI147789292
Sep 23, 2021
Full time
Harvard University Admissions Assistant Harvard Graduate School of Education 55449BR Job Summary The Admissions Assistant will serve a critical support role within the Admissions Team for Professional Education (PPE) at the Harvard Graduate School of Education (HGSE), which serves 19,000 professionals in early childhood, K-12, and higher education around the world each year through a diverse portfolio of 100+ professional learning offerings. Job Code 403033 Staff Assistant III Job-Specific Responsibilities Reporting to the PPE Admissions Manager and in collaboration with a team of Admissions Coordinators, the Admissions Assistant will serve as the contact and first line of information and resources for educators interested in or applying to PPE programs. The Admissions Assistant is responsible for providing outstanding customer service to prospective through enrolled participants and supporting the day-to-day work of the Admissions Team, including:
Communications and customer service: Developing a broad understanding of the programs offered and audiences served by Professional Education; reviewing material, meeting with colleagues, and attending meetings in order to stay up-to-date for purposes of providing timely, detailed, and helpful information and resources to our constituents
Responding to inquiries received via the PPE Admissions telephone line and email address, answering general questions and forwarding and/or coordinating with colleagues as necessary
Tracking and triaging all communications, reporting on the volume and nature of inquiries in order to inform the development of content and resources that proactively address common concerns and frequently asked questions and that support the development of processes and systems to efficiently manage inquiries
Admissions and enrollment: Oversee the full enrollment process for a portfolio of open enrollment online workshops
Assist Admissions Team with various admissions-related communications
Assist Admissions Team in checking that applications and enrollment forms are complete; follow up with applicants as needed
Provide general support with processes, reports, and communications in the Applicant Tracking System and CRM
Data and reporting Compile and share periodic program enrollment reports on a need-basis on behalf of Admissions Coordinators
Assist Admissions Team in compiling data for debrief/evaluation meetings after each program ends for purposes of identifying successes and areas for improvement
Respond to requests for data from colleagues within PPE and across HGSE and the Harvard community
Support the Marketing and Admissions Team's ongoing practices to ensure data accuracy and integrity within its databases and systems
Other duties as assigned
Basic Qualifications
2 years related experience in a customer service, admissions, or administrative role. A combination of education and experience may be considered.
All interested candidates must submit a cover letter and resume.
Additional Qualifications and Skills
BA/BS preferred
Excellent oral and written communication skills
Prior customer service experience, including phone support
Proficient in use of Microsoft Office Suite
Works in both collaborative and self-directed situations
Proven ability to stay organized and multi-task with shifting priorities and interruptions; demonstrated ability to work effectively under deadline pressure and as part of a team; ability to work collaboratively.
Proficient with Microsoft Office suite applications, including Word, Excel, and PowerPoint.
Comfort and experience with web-based applications.
Experience working with Salesforce a plus.
Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Working Conditions NOTICE: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/ljmaapHGlegNhRedI4QZR PI147789292
Job Summary
Clark County Public Works, Parks and Lands Division has an opening for an Office Assistant III. Clark County provides regional parks, special facilities, regional trails, greenways and natural areas throughout the county, along with neighborhood and community parks and sports fields in or near the urban unincorporated area (Vancouver urban growth area). Additional information about the division can be researched at https://clark.wa.gov/public-works/clark-county-parks
The Parks and Lands Division’s core values and vision include:
Provide quality parks, lands and recreational experiences to all of Clark
County.
Facilitate and engage in environmental programs to maximize ecosystem
services.
Empower our employees to be innovative collaborators and problem-
solvers.
Utilize an open and honest communication both internally and externally
focused on sustainability, inclusion and equity.The position’s main duties
include supporting the Parks Advisory Board and division manager,
timekeeping, financial work, budget and procurement support, and
coordination of complex administrative processes and tasks for multiple
programs. An ideal candidate for this position would be a high performing,
independent contributor, with experience in AP/AR, office management,
computer applications, spreadsheets, and a team player.
Qualifications Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheets and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. May be required to possess or obtain a valid motor vehicle operator’s license.
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
An online application is required. For complete job announcement, application requirements, and to apply on-line, please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
Jun 11, 2021
Full time
Job Summary
Clark County Public Works, Parks and Lands Division has an opening for an Office Assistant III. Clark County provides regional parks, special facilities, regional trails, greenways and natural areas throughout the county, along with neighborhood and community parks and sports fields in or near the urban unincorporated area (Vancouver urban growth area). Additional information about the division can be researched at https://clark.wa.gov/public-works/clark-county-parks
The Parks and Lands Division’s core values and vision include:
Provide quality parks, lands and recreational experiences to all of Clark
County.
Facilitate and engage in environmental programs to maximize ecosystem
services.
Empower our employees to be innovative collaborators and problem-
solvers.
Utilize an open and honest communication both internally and externally
focused on sustainability, inclusion and equity.The position’s main duties
include supporting the Parks Advisory Board and division manager,
timekeeping, financial work, budget and procurement support, and
coordination of complex administrative processes and tasks for multiple
programs. An ideal candidate for this position would be a high performing,
independent contributor, with experience in AP/AR, office management,
computer applications, spreadsheets, and a team player.
Qualifications Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheets and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. May be required to possess or obtain a valid motor vehicle operator’s license.
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
An online application is required. For complete job announcement, application requirements, and to apply on-line, please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county Salary Grade: Local 307.505 ($19.88 - $25.39) per hour
An Assistant City Attorney performs professional legal services for the City of Milwaukee by acting in matters relating to legal work and protecting the interests of the City of Milwaukee.
ESSENTIAL FUNCTIONS:
Litigation:
Represent the City in court and before administrative agencies.
Handle any and all litigation in any court of this state and in connection with the City’s action.
Conduct litigation assigned.
Handle appeals in state and federal courts of appeal.
Prosecute violations of offenses against City ordinances.
Advisory and Administrative:
Interpret laws, rulings and regulations for clients.
Prepare opinions, resolutions and ordinances.
Draft and review legal documents.
Advise departments, committees, boards and commissions on legal matters.
Negotiate on behalf of the City and its departments.
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008 .
MINIMUM REQUIREMENTS:
Assistant City Attorney I
Graduation from a law school accredited by the American Bar Association. Applicants graduating and/or being admitted to the state bar in 2021 are encouraged to apply, but will not be considered for hire until the minimum requirements are met.
Licensed to practice law in the State of Wisconsin at time of appointment.
Assistant City Attorney II
Graduation from a law school accredited by the American Bar Association.
Licensed to practice law in the State of Wisconsin at time of appointment.
Three years of experience practicing law.
Assistant City Attorney III
Graduation from a law school accredited by the American Bar Association.
Licensed to practice law in the State of Wisconsin at time of appointment.
Five years of experience practicing law.
IMPORTANT NOTE : To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected . Your transcript must be legible and include the following information: the university or college name, your name, the degree completed (if applicable) and the date the degree was completed. Student copies are acceptable.
**Note : Qualified candidates will be placed on the highest list for which they qualify based upon his or her qualifications and experience.
DESIRABLE QUALIFICATIONS:
Professional legal experience in Civil rights litigation is highly desirable.
KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS:
Technical:
General knowledge of laws, court procedures, precedents, and government regulations.
Ability to handle all types of litigation and legal problems confronting the City of Milwaukee.
Ability to understand and interpret complex written materials.
Complex analysis and problem solving skills.
Ability to analyze, assess, and organize facts, evidence and precedents and effectively present such materials verbally and in writing.
Ability to work independently.
Ability to perform computerized research regarding legal issues.
Communication and Customer Service:
Excellent written communication skills including writing briefs, ordinances, and memos.
Exceptional oral communication skills.
Ability to work cooperatively and effectively with coworkers, City administrators, and citizens whose backgrounds may differ from one’s own.
* Appointment above the minimum of each range is possible based upon experience and is subject to approval.
BENEFITS:
The City of Milwaukee provides a comprehensive benefit program that includes the following:
Defined Benefit Pension Plan
457 Deferred Compensation Plan
Health and Dental Insurance
Comprehensive Wellness Program
Onsite Clinic Services
Onsite Employee Assistance Program
Alternative Work Schedules
Long Term Disability Insurance
Group Life Insurance
Tuition Benefits
Paid Vacation
11 Paid Holidays
Paid Sick Leave and other paid leaves
Flexible Spending Arrangement
Commuter Value Pass
For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits .
ADDITIONAL INFORMATION:
APPLICATIONS and further information may be accessed by visiting, https://jobapscloud.com/MIL/sup/bulpreview.asp?R1=2103&R2=0400&R3=001
Applications and transcripts should be submitted no later than the deadline May 11, 2021
If you, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
Applicants must attach a resume and cover letter to their application materials by the application deadline listed above.
The City of Milwaukee values and encourages diversity and is an equal opportunity employer
Apr 22, 2021
Full time
An Assistant City Attorney performs professional legal services for the City of Milwaukee by acting in matters relating to legal work and protecting the interests of the City of Milwaukee.
ESSENTIAL FUNCTIONS:
Litigation:
Represent the City in court and before administrative agencies.
Handle any and all litigation in any court of this state and in connection with the City’s action.
Conduct litigation assigned.
Handle appeals in state and federal courts of appeal.
Prosecute violations of offenses against City ordinances.
Advisory and Administrative:
Interpret laws, rulings and regulations for clients.
Prepare opinions, resolutions and ordinances.
Draft and review legal documents.
Advise departments, committees, boards and commissions on legal matters.
Negotiate on behalf of the City and its departments.
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008 .
MINIMUM REQUIREMENTS:
Assistant City Attorney I
Graduation from a law school accredited by the American Bar Association. Applicants graduating and/or being admitted to the state bar in 2021 are encouraged to apply, but will not be considered for hire until the minimum requirements are met.
Licensed to practice law in the State of Wisconsin at time of appointment.
Assistant City Attorney II
Graduation from a law school accredited by the American Bar Association.
Licensed to practice law in the State of Wisconsin at time of appointment.
Three years of experience practicing law.
Assistant City Attorney III
Graduation from a law school accredited by the American Bar Association.
Licensed to practice law in the State of Wisconsin at time of appointment.
Five years of experience practicing law.
IMPORTANT NOTE : To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application. Applications without transcripts attached will be considered incomplete and will be rejected . Your transcript must be legible and include the following information: the university or college name, your name, the degree completed (if applicable) and the date the degree was completed. Student copies are acceptable.
**Note : Qualified candidates will be placed on the highest list for which they qualify based upon his or her qualifications and experience.
DESIRABLE QUALIFICATIONS:
Professional legal experience in Civil rights litigation is highly desirable.
KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS:
Technical:
General knowledge of laws, court procedures, precedents, and government regulations.
Ability to handle all types of litigation and legal problems confronting the City of Milwaukee.
Ability to understand and interpret complex written materials.
Complex analysis and problem solving skills.
Ability to analyze, assess, and organize facts, evidence and precedents and effectively present such materials verbally and in writing.
Ability to work independently.
Ability to perform computerized research regarding legal issues.
Communication and Customer Service:
Excellent written communication skills including writing briefs, ordinances, and memos.
Exceptional oral communication skills.
Ability to work cooperatively and effectively with coworkers, City administrators, and citizens whose backgrounds may differ from one’s own.
* Appointment above the minimum of each range is possible based upon experience and is subject to approval.
BENEFITS:
The City of Milwaukee provides a comprehensive benefit program that includes the following:
Defined Benefit Pension Plan
457 Deferred Compensation Plan
Health and Dental Insurance
Comprehensive Wellness Program
Onsite Clinic Services
Onsite Employee Assistance Program
Alternative Work Schedules
Long Term Disability Insurance
Group Life Insurance
Tuition Benefits
Paid Vacation
11 Paid Holidays
Paid Sick Leave and other paid leaves
Flexible Spending Arrangement
Commuter Value Pass
For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits .
ADDITIONAL INFORMATION:
APPLICATIONS and further information may be accessed by visiting, https://jobapscloud.com/MIL/sup/bulpreview.asp?R1=2103&R2=0400&R3=001
Applications and transcripts should be submitted no later than the deadline May 11, 2021
If you, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
Applicants must attach a resume and cover letter to their application materials by the application deadline listed above.
The City of Milwaukee values and encourages diversity and is an equal opportunity employer