Data and Reporting Analyst*

Posting Details

POSTING INFORMATION

Internal Title

Data and Reporting Analyst*

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

4

Level

4

Department

Office of Enrollment Information

Job Purpose

The Data and Reporting Analyst develops reports and processes to summarize prospective student and applicant information to facilitate data-informed enrollment management and marketing decisions within the College of Charleston’s Enrollment Planning division. Primary job duties include report development, data management, end user training, and process documentation. This role is collaborative with the Office of Admissions, University Marketing, and multiple other College stakeholder groups to support achievement of the College’s enrollment planning goals.

Minimum Requirements

College degree from an accredited university in the field of data science, business, higher education, or a related discipline is strongly preferred. Alternatively, a high school diploma and at least two years of direct work experience is minimally required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

• Strong analytical and critical thinking skills
• Proficiency with cleaning, organizing, and manipulating datasets in Excel or other software
• Previous experience architecting logic and reports using one or more business intelligence platforms; demonstrated ability to learn reporting new reporting skills
• Demonstrated ability for developing programming logic (e.g., using SQL operators)
• Ability to be productive and focused in a fast-paced environment while maintaining strong attention to detail
• Demonstrates excellent time management and organization; can effectively prioritize competing requests and tasks under direction and independently
• Excellent listening, communication, and collaboration skills
• Adaptable learner and self-starter, pursuing continuous improvement in all job-related aspects
• Experience with any of the following applications preferred but not required: Salesforce, TargetX, Tableau, Validity DemandTools, Marketing Cloud Account Engagement (formerly Pardot)
• An understanding of business processes and best practices in admissions and higher education preferred but not required

Additional Comments Regarding Position

*Depending upon experience level, this position can accommodate preferences for remote, hybrid remote, or on-campus work schedules.

Special Instructions to Applicants

Resume required with application submission.

Cover letter submission strongly encouraged. Submission of college transcript(s) showing relevant coursework encouraged.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

**Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Salary

**$36,535 - $45,000

Posting Date

02/16/2024

Closing Date

03/15/2024

Benefits

• Insurance: Health/Dental/Vision
• Life Insurance
• Paid Leave: Sick/Annual/Parental
• Retirement
• Long Term Disability
• Paid Holidays
• Free CARTA Bus Service
• Employee Tuition Assistance Program (ETAP)
• Employee Assistance Program (EAP)
• Full Benefits Package – Click Here

Open Until Filled

No

Posting Number

2024025

EEO Statement

The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

Quicklink for Posting

https://jobs.cofc.edu/postings/15018

Job Duties

Job Duties

Activity

Report development

Receives and fulfills information and report requests from stakeholders within the Division of Enrollment Planning and multiple other College offices. Generates audience-appropriate reports and dashboards using databases and business intelligence platforms (Salesforce, Pardot, Cognos, Argos, etc.). Summarizes data, interprets results, and presents findings to end users to promote data-driven decision-making and policy development. Validates summary admissions counts used in external surveys and marketing platforms. Supports the Director in optimizing the performance and efficiency of new and existing Tableau workbooks and their underlying data structures.

Essential or Marginal

Essential

Percent of Time

60

Activity

Data management

Cleans, organizes, and integrates higher education records and datasets. Contributes to CRM record maintenance and data cleanliness using data handling and quality tools such as DemandTools. Brainstorms and contributes to the development of automated data handling and reporting processes using various applications and utilities. Maintains and updates scheduled data processes to support Enrollment Information’s suite of reporting and dashboarding products. Supports Enrollment Information team members with handling and integrating prospective student data files to the CRM.

Essential or Marginal

Essential

Percent of Time

30

Activity

End user training

Develops training materials and trains end-users in report development using various teaching tools including written documentation, instructional videos, and live tutorials. Supports Admissions staff and other users in complex report development and technology tool use.

Essential or Marginal

Essential

Percent of Time

5

Activity

Process documentation

Develops and maintains data and business process documentation in written and visual forms to ensure continuity. Ensures that documentation is maintained and accurately represents current processes. Effectively translates technical procedures to forms of documentation that are understandable to non-experts. Periodically solicits feedback from colleagues to ensure documentation is interpretable and implementable by others.

Essential or Marginal

Essential

Percent of Time

5