Part-time Program Coordinator - Financial Aid Office

Clark College is currently accepting applications for a part-time, permanent Classified Financial Aid Program Coordinator position to work approximately 17 hours a week.  This position’s main duties are to provide front office support and leadership, audit incoming documentation, support office outreach and communication efforts. Hours will typically not exceed 17 hours per week and the schedule will be up to four (4) days per week in-person.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITES:

• Provide information to the public and participate in outreach activities that pertain to financial aid and student loan requirements.
• Participate in Free Application for Federal Student Aid (FAFSA) Washington Application for State Financial Aid (WASFA) workshops and present information to participants as needed.
• Advise students, parents, and community members on how to create an Federal Student Aid (FSA) ID, complete and sign the FAFSA.  Work with WASFA students to complete all required steps.
• Provide information and advice to students, staff, faculty, and/or public regarding Financial Aid Services, Financial Aid status, policies, and recommend courses of action.
• Oversee and direct the work of front-line staff.
• Assist in training front desk staff in effective ways to address student needs and concerns based on established procedures/policies.
• Assist in the development and maintenance of front desk training and procedure materials including Canvas trainings.
• Oversee the upkeep and management of the Financial Aid student email communications, including electronic document intake. 
• Create and modify auto-reply responses and email content that are utilized by staff in student communications.
• Act as support staff lead by assisting with issues/questions that arise; audit incoming forms and documents, ensure staff and student communication are accurate and consistent.
• Create a safe, bias-free working environment, which engenders respect for differences.
• Perform other duties as assigned.

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas.

• High School graduation or equivalent.
• One (1) year of financial aid experience (or equivalent education/experience).
• Six (6) months of experience in a clerical/administrative setting.
• Exceptional critical thinking and analytical skills.
• Ability to demonstrate direct and professional communication and conduct, collaborative decision making, team building and self-development.
• Experience in presenting information in small and large group settings. 
• Proficient with PeopleSoft, Microsoft Suite, and Zoom. 

JOB READINESS/WORKING CONDITIONS:

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  
• This position is represented by Washington Public Employees Association. 
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

SALARY RANGE: $19.40-$25.84/hour. | Step A-M | Range: 40 | Code: 107N
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
 
APPLICATION DEADLINE:  
Required application materials must be completed and submitted online by 3 p.m., March 21, 2024
 
REQUIRED ONLINE APPLICATION MATERIALS:

• Clark College online application 
• Current resume, with a minimum of three (3) references listed.
• Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs.
 
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.
 
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
 
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES 
Corrected or extended notices will be posted online and in the Human Resources Office.                                                            
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
 
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. 
 
Clark College Human Resources
February 28, 2024
24-00028
 

https://www.clark.edu/jobs