Operations & Program Support Specialist

Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing planning tools and providing data synthesis, analysis and reporting to facilitate collaboration and decision-making? We look forward to hearing from you!

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

The primary purpose of this position is to provide administrative, operations, and program support to the Medicaid medical directors, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Health Systems Division.

This position will be responsible for planning and coordinating meetings, workgroups, and project schedules in support of Director-level management and within the context of more complex, wide-reaching, and urgent operational issues, goals, and strategies. Accordingly, this positions focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making. This includes participating in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.

This position will also assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools through iterative validation with key stakeholders and executive sponsors and with the aim of research and data synthesis, assessment, and comprehensive documentation. Essential to these activities is the focus on interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance. In order to solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals, this position will act as a liaison within and across units, OHA divisions, Federal agencies, and community providers, councils, and individuals with intent to identify issues and challenges, help negotiate solutions and process improvements, and spread best practices.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• medical, vision and dental benefits packages
• Paid Leave Days: 11 paid holidays yearly, 3 paid "Personal Business Days" yearly, 8 hours of paid sick leave monthly, Progressive vacation leave accrual
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An equivalent combination of education and experience.

Desired Attributes

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
  Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
• Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
• Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
• Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
• Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint.
• Demonstrates skills in the following areas:

• Constructive and Collaborative Working Relationships
• Critical Decision-making and Problem-solving
• Data Synthesis, Analysis and Reporting
• Project Planning and Prioritization
• Project Coordination and Monitoring
• Strong Oral and Written Communication

How to apply:

Complete the online application at oregonjobs.org using job number REQ-151137

Application Deadline: 3/18/2024

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Operations---Program-Support-Specialist----Administrative-Specialist-2-_REQ-151137