Behavioral Health Quality Assurance Manager

Do you have experience with health outcomes research, process improvement, quality assurance, contract oversight and healthcare delivery systems research? Are you passionate about weaving risk mitigation, continuous improvement, program/policy evaluation strategies to shape and validate equity centered, system-wide transformation? We look forward to hearing from you!

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

Provide and oversee a behavioral health system-wide view of quality assurance – from statutory implications to community partner implementation of new legislation and rulemaking, to corrective action planning and monitoring. This position will be responsible for planning, organizing, and managing quality assurance best practices for behavioral health providers and programs across Oregon. This will include synthesizing updates across various quality activities pertaining to Oregon’s behavioral health system and will provide scaffolding for accountability at the state and local level as Oregonians’ behavioral health needs are vast and complex. This position will manage a unit that will be responsible for continuous quality improvement efforts to address root causes of administrative, operational, and programmatic issues. This role will also provide systems planning and performance monitoring for corrective action plans in audit responses.

What's in it for you?

• medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

Desired Attributes

• A degree or credential in a behavioral health or social service-related profession (i.e., Masters in Counseling, Masters in Social Work) and/or lived experiences in behavioral health is preferred.
• Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
• Experience with health outcomes research, process improvement, contract oversight, healthcare delivery systems research or experience using healthcare expenditure, utilization, and quality assurance data in developing and presenting reports.
• Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
• Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
• Specific knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the various clinical and non-clinical professional roles that are instrumental to the delivery of care, supports and services.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies; experience implementing health care transformation in Oregon preferred.
• Familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms; experience with state-wide contract administration preferred.
• Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
• Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.

How to apply:

Complete the online application at oregonjobs.org using job number REQ-151514

Deadline: 4/3/24

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Behavioral-Health-Quality-Assurance-Manager--Behavioral-Health-Policy-Manager-2-_REQ-151514