Regional Itinerant Supervisor

Location:  Chicago, IL, US, 60621

Job Requisition ID:  36975

Agency:  Department of Human Services 

Closing Date/Time:  05/06/2024 
Salary:  Anticipated Salary: $7,660 - $10,360 per month ($91,920 - $124,320 per year) 
County:  Cook 
Number of Vacancies:  1 
  

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau of Customer and Community Field Services field office overseeing staff for an assigned geographical section of the state, providing direct services in the Vocational Rehabilitation and Home Services Programs to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community.  The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership skills to oversee the program activities assigned to an area of the Division of Rehabilitation Services’, Bureau of Field Services regional structure. 

Job Responsibilities

1. Serves as a Bureau of Customer and Community Field Services Rehabilitation Itinerant Field Services Supervisor.
2. Directs the implementation or coordination of all program activities assigned to field office(s).
3. Serves as full-line supervisor.
4. Communicates with customers and immediate family regarding services available and issues and concerns with customer’s current services and/or customer and family complaints.
5. Develops placement plans, nonfinancial working agreements, employer linkages, etc. 
6. Conducts supervisory reviews of customer appeals to determine if counselor actions and/or services provided were appropriate and justified.
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires possession of a Master’s Degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field. 
2. Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in rehabilitation counseling related field.

Preferred Qualifications

1. Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
2. Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
3. Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
4. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
5. Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees. 
6. Two (2) years of professional experience establishing, maintaining, and nurturing effective working relationships in communities served and developing/implementing recommendations for service needs for unserved and underserved populations.

Conditions of Employment

1. Requires the ability to travel.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.  

 Work Hours:  Mon - Fri, 8:30am - 5:00pm 
Work Location: 6221 S Emerald Dr Chicago, IL 60621-2059 

Division of Rehabilitation Services

Bureau of Customer and Community Field Services

Agency Contact:  DHS.HiringUnit@Illinois.gov

 About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com