Posting Details
POSTING INFORMATION
Internal Title
Administrative Specialist II
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
1
Department
Health Services
Job Purpose
The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.
Minimum Requirements
High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of medical terminology preferred. Excellent interpersonal skills.
Additional Comments Regarding Position
*10 month position – June/July UNPAID.
Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
*$31,200 - $34,042
Posting Date
05/03/2024
Closing Date
05/16/2024
Benefits
Open Until Filled
No
Posting Number
2024070
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15409
Job Duties
Job Duties
Activity
Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Directs other telephone calls following office procedures and takes messages as necessary. Exhibits excellent customer service skills and provides a welcoming environment.
.
Essential or Marginal
Essential
Percent of Time
40
Activity
Assists with checking patients in and out to ensure smooth and efficient patient flow.
Essential or Marginal
Essential
Percent of Time
20
Activity
Facilitates the smooth function of the front office by processing and preparing patient medical records and ensuring that they are appropriately distributed in a timely manner. Responsible for filing patient medical records as needed. Ensures accuracy of patient data entered into the student data base and in medical records.
Essential or Marginal
Essential
Percent of Time
15
Activity
Reviews incoming student health forms and immunization records following appropriate guidelines and input data appropriately. Check for completion and notifies students of immunization deficiencies.
Essential or Marginal
Essential
Percent of Time
15
Activity
Provides administrative support as needed which includes, distributing incoming mail via email or fax, updating office orientation manual and archiving of inactive patients charts.
Essential or Marginal
Essential
Percent of Time
10
Located in the heart of historic downtown Charleston, South Carolina, the College of Charleston is a nationally recognized, public, liberal arts and sciences university. Our beautiful and historic campus, student-focused programs, and contemporary facilities attract approximately 11,000 students from across the region, U.S., and internationally. Our students are immersed in a collaborative and supportive environment that enables them to form great relationships with our faculty and staff. Colleagues from various backgrounds – private sector, armed forces, and other higher education institutions – form our diverse team, which includes over 500 distinguished teacher-scholars. If you share our core values and our goal to create an inclusive campus that inspires excellence and innovation, consider a career at the College of Charleston.