Program Assistant - Advising, Career Services, and Student Success

Clark College is currently accepting applications for a full-time, 12-month, permanent classified Program Assistant position in the Advising, Career Services, and Student Success departments, within the division of Student Affairs. The Program Assistant reports to the Program Manager of Advising, Career, and Student Success. The Program Assistant supports students, staff and colleagues by providing excellent customer service, supports projects and events for the office, and provides information regarding services offered.  Primary responsibilities include providing information about Advising, Career, and Student Success to students, staff, and the community, hosting daily Academic Advising Quick Questions, coordinating arrangements for events, workshops, and meetings, taking meeting notes, and updating documents and spreadsheets. We are seeking an individual who practices equity-mindedness, has strong interpersonal skills, demonstrated ability to use technology, demonstrated ability to think critically and a demonstrated commitment to customer service.
 
The Academic Advising and Career Services office hours of operation are from Monday-Thursday in person from 8am-6pm, and most Fridays remote from 8am-5pm; this position will be an on-campus position on the days that the office is open in person. This position will be scheduled for 40 work hours per week during the office’s hours of operation. One day of remote work  on Fridays may be available based on the needs of the department and the college and is subject to change. 

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES: 

• Serve as an initial point of contact for students, staff, and the community; provide information regarding Clark College resources and policies and procedures related to Advising, Career, Student Success.
• Compose correspondence, and printed materials related to program policies, procedures, and operations; edit materials for accuracy, appearance, readability, and style, including the Reception Staff Training materials.
• Provide clear concise meeting minutes for program staff meetings; ensure documented in designated cloud-based platform.
• Coordinate arrangements for Advising, Career, and Student Success activities such as meetings, workshops, and student outreach events.
• Schedule appointments and meetings.
• Host daily Advising Quick Questions in Zoom and in person as needed, support student referrals and connections as appropriate. 
• Record statistical information for data collection purposes in designated software. 
• Use desk top publishing software; room scheduling software, appointment scheduling software, Zoom, and Clark management systems.
• Update documents, spreadsheets, and flyers as needed or assigned. 
• Lead for Academic Advising work-study staff with questions and referral support. 
• Respond to emails and voicemails in a timely manner for Academic Advising and Career Services. 
• Perform related duties as required.

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• High school graduation or equivalent AND two (2) years of full-time clerical experience or equivalent education/experience.
• Computer skills and demonstrated ability to utilize technology (learning management systems, Microsoft Office Suite; virtual communication platforms, scheduling system). 

JOB READINESS/WORKING CONDITIONS:

• Strong interpersonal skills with a high level of self-awareness.
• Demonstrated critical thinking and analytical skills.
• Knowledgeable of strategies to support diverse populations of college students with varying needs, backgrounds, and situations. 
• Ability to respond positively to changing needs, requirements and responsibilities.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation.
• This position is represented by the Washington Public Employees Association.
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. 

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.  
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.   
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.  
• Campus bookstore offers snacks, apparel, and specialty supplies.  
• On-campus early childhood education care program (pending registration and availability). 
• Gym and recreation facilities available for membership.  
• Clark promotes wellness with a variety of different workshops and events.

SALARY RANGE: $3,239-$4,299/month | Step A-M (commensurate with qualifications and experience) | Range: 37| Code:  107M
Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.
 
APPLICATION DEADLINE:  Required application materials must be completed and submitted online by 3 p.m., October 9, 2024.
 
REQUIRED ONLINE APPLICATION MATERIALS:

•  Clark College online application 
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs
 
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu.

DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.
 
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.
 
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
 
CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.
 
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
 
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community.  The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Thomas-Jenkins, Director of Labor and Compliance, 360-992-2317, mthomas-jenkins@clark.edu,  1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Clark College Human Resources
September 17, 2024
24-00124

https://www.clark.edu/jobs