Office Support Specialist

What you will do! 

The purpose of this position is to provide routine clerical and administrative support to the Medicaid Business Office. This includes assisting with day-to-day office functions such as answering phones and emails, maintaining records and tracking logs, preparing forms and correspondence from templates, supporting employee onboarding logistics, and directing inquiries to the appropriate staff. This position ensures that basic business services tasks are completed accurately and efficiently to support coordination of activities across the Business Office team and smooth operations within the Medicaid Division. 

In alignment with OHA's values and strategic goal to eliminate health inequities in Oregon by 2030, the person in this role will demonstrate ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.  

Minimum Qualifications:

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

An associate degree in any field; OR

An equivalent combination of education and experience.

Desired Attributes:

• Demonstrated experience and skill in providing excellent customer service, working collaboratively in a team setting, and engaging diverse groups and individuals from a person-centered perspective.
• Demonstrated experience supporting meeting coordination, planning tools, and documentation to assist with collaborative planning, communication, and decision-making.
• Ability to explain and offer basic guidance and technical assistance on agency procedures, forms, and administrative policies within established frameworks.
• Ability to maintain confidentiality of agency records and a willingness to learn agency programs, operations, policies, and procedures.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/Medicaid administration in Oregon.
• Knowledge of policies, processes, and procedures related to internal business operations.
• Knowledge of quality assurance and continuous process improvement procedures, including experience supporting auditing processes to ensure accuracy and compliance.
• Ability to demonstrate proficiency in Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.

Benefits of Joining Our Team

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

How to Apply:

Submit your resume and cover letter to oregonjobs.org using job number REQ-180696

Application Deadline:  05/25/2025

How to Apply:

Submit your resume and cover letter to oregonjobs.org using job number REQ-180696