ODHR Communications & Systems Coordinator

Title: ODHR Communications & Systems Coordinator

Position Type: Professional Tech Full time

College: Front Range Community College

Division: Organizational Development & Human Resources

Department: FRCC Organizational Development & Human Resources

Campus: Boulder County Campus

Location: Longmont

Salary Range: $60,280 - $63,294 annually

Who We Are:

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day.

Job Summary:

The ODHR Communications & Systems Coordinator advances Front Range Community College's strategic priorities by turning complex Organizational Development and Human Resources (ODHR) information into clear, timely, accessible, and actionable communications. The position serves as a strategic communication thought partner to the Vice President and ODHR leaders, maintains an integrated communication calendar, recommends the most effective channels for each audience, and develops coordinated communication packages for major initiatives, policy and process changes, and employee programs.

The position also establishes a consistent process for gathering departmental highlights, accomplishments, challenges, risks, progress updates, and emerging needs. It synthesizes that information into concise executive briefings and college facing updates so ODHR leadership can identify trends, ask informed questions, coordinate support, and clearly communicate the department's institutional impact. This work is information synthesis and communication support; it does not replace departmental project ownership or ODHR data analytics.

In addition, the Coordinator provides limited college level coordination for shared ODHR platforms, digital content, and forms. Functional ODHR teams remain the subject matter experts and process owners for their respective PageUp modules. This position coordinates cross-functional issues, supports user guidance and content consistency, routes enterprise level requests through established governance, and partners with IT and other stakeholders to promote secure, accessible, and efficient digital practices.

The ideal candidate is an exceptional writer and synthesizer who exercises sound judgment, protects confidential information, builds trusted relationships across functional areas, and can move fluently between strategic communication, executive briefing, and practical systems coordination. The position requires regular on campus presence and travel among FRCC locations, with occasional remote work consistent with College expectations.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Duties & Responsibilities:

ODHR Communication Strategy, Planning & Quality Assurance

• Develop and maintain an integrated annual ODHR communication strategy and calendar across Talent Acquisition, HR Operations, Employee Relations, Learning & Development, Organizational Development, and other ODHR functions.
• Advise the Vice President and ODHR leaders on audience, timing, tone, sequence, and channel selection, including when targeted outreach, intranet content, presentations, or other methods are more effective than broad email distribution.
• Create coordinated communication packages for major ODHR initiatives and changes, including key messages, leader guidance, and supporting resources.
• Translate complex HR policies, guidelines, practices, system changes, and operational information into plain language content that is accurate, concise, useful, and appropriate for varied employee groups.
• Collaborate with subject matter experts (SMEs) to ensure communications are accurate, compliant, accessible, and relevant to all employee groups; applying an HR, legal, confidentiality, accessibility, and inclusive-audience lens.
• Maintain a consistent ODHR voice and presentation standard while coordinating with College Communications and other partners to align with institutional standards and prevent duplication, conflicting messages, or audience fatigue.
• Evaluate communication effectiveness through available engagement information and stakeholder feedback, and recommend improvements.

Executive Information Gathering, Synthesis & Reporting

• Establish and manage a consistent monthly process for gathering departmental highlights (i.e., accomplishments, challenges, risks, progress against priorities, and support needs) from ODHR leaders and designated contributors.
• Review updates, reports, and meeting notes to identify key themes, risks, dependencies, and issues requiring leadership attention.
• Synthesize information into concise executive summaries, briefing materials, leadership meeting updates, and institution facing impact reports for the Vice President.
• Transform ODHR leadership meeting notes into decision-oriented summaries that clearly identify key discussion points, decisions, ownership, and follow-up items without assuming responsibility for managing departmental projects.
• Maintain organized source records, editorial workflows, and recurring reporting schedules so information is current and available when requested.
• Partner with the HR Data Analyst and functional leaders to accurately communicate approved metrics and findings; this position does not own source system reporting, statistical analysis, or departmental data governance.

Digital Content, Forms & ODHR Platform Coordination

• Coordinate shared digital content and cross-functional platform activities, working with functional teams and SMEs who manage their respective business processes.
• Coordinate college-level questions, content updates, notifications, user guidance, and cross-module issues in line with Colorado Community College System (CCCS) governance and processes.
• Maintain and organize ODHR intranet content ensuring that employees can readily locate accurate, current, and accessible information and resources.
• Develop and maintain standard forms and templates in partnership with process owners and campus stakeholders, ensuring consistency, accessibility, security, and a positive user experience.
• Coordinate issue resolution with functional leaders, IT, enterprise contacts, and vendors as appropriate; document decisions, changes, and user-facing impacts.
• Support development of cross-functional job aids and communications for platform changes while functional leaders retain responsibility for specialized process training and configuration decisions.

Competencies/KSAs:

• Strategic Communication: Determines the purpose, audience, timing, tone, sequence, and channel for ODHR communications and produces clear, concise, actionable content.
• Information Synthesis: Distills information from multiple leaders, documents, dashboards, and discussions into accurate executive summaries, themes, decisions, risks, and implications.
• Writing & Editing: Writes and edits complex HR information in plain language while preserving meaning, accuracy, consistency, and appropriate sensitivity.
• Critical Thinking & Judgment: Evaluates context, competing priorities, audience impact, confidentiality, and risk before recommending a communication or systems approach.
• Collaboration & Consultation: Builds trust with functional experts and cross-college partners, asks effective questions, incorporates feedback, and clarifies ownership without overstepping subject matter authority.
• Project & Workflow Coordination: Manages recurring communication and reporting cycles, dependencies, approvals, version control, and deadlines across multiple contributors.
• Digital Fluency & Systems Thinking: Understands how digital platforms, forms, workflows, content, and user experience connect. Learns tools quickly and identifies efficient, compliant approaches.
• Accessibility & Inclusive Communication: Creates content and digital resources that consider accessibility standards, varied employee groups, cultural context, and equitable access to information.
• Attention to Detail & Quality Assurance: Verifies facts, audiences, links, dates, approvals, formatting, accessibility, and message consistency before publication.
• Discretion & Confidentiality: Recognizes sensitive employment and leadership information, limits access appropriately, and exercises sound discretion in drafting, storing, and distributing content.
• Cultural Competency: Designs workflows/processes in HR software platforms that create synergy between workflows and college priorities. Troubleshoots technical issues related to HR systems and identifies potential process improvements.

Minimum Qualifications:

• Bachelor's degree in communications, public relations, journalism, organizational communication, human resources, business, public administration, or a related field.
• Two years of professional experience in internal communications, executive communications, HR communications, digital content, or closely related work.
• Demonstrated professional writing, editing, and information synthesis experience, including translating complex material for varied audiences.
• Experience managing communication calendars, multi-contributor review processes, or digital content.
• Experience using collaboration, presentation, intranet, content-management, forms, or workflow tools.
• Demonstrated experience HRIS.
• Sound judgment with confidential information.

Preferred Qualifications:

• Ability to communicate effectively and write without grammatical/spelling errors in Spanish.

Selection Process:

The selection process for this position will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate.

Position will remain open until filled with a priority deadline of September 30, 2026.

This posting may be used to fill multiple or similar positions.

Application Instructions:

In your application, please include a resume and cover letter that specifically address how your background and experience align with the requirements, qualifications, and responsibilities of the position.

The application will ask for you to provide three references. We ask that they are all professional references and at least one is a current/recent supervisor.

Additional Information/Benefits:

Salary Information: The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

Benefits Information: For information about benefits for Administrative, Professional and Technical Employees and Faculty, please see the Front Range Community College Benefits page.

Welcoming. Respectful. Inclusive. Together, we are FRCC.

ODHR Communications & Systems Coordinator