American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. What You’ll Do: The main responsibilities of the position include: monitoring transactions and managing the fraud analytics tools as part of the e-commerce payment gateway with the goal of minimizing fraud and maximizing legitimate transactions. GENERAL SUMMARY: The Corporate Treasury team is responsible for managing cash & short-term investments, liquidity, debt and the organization’s e-commerce gateway platform. The Treasury Business Analyst reports to the Director of Merchant Services. The main responsibilities of the position include: monitoring transactions and managing the fraud analytics tools as part of the e-commerce payment gateway with the goal of minimizing fraud and maximizing legitimate transactions. The analyst will be the subject matter expert in the identification of unusual and/or potentially fraudulent activity; the in-house expert in using the fraud analytic tools; the primary resource for donations and training services staff fraud inquiries; training employees to understand and use fraud analytics tools. The Treasury Business Analyst will also serve as a secondary backup for the daily cash desk. The cash desk ensures accounts are adequately funded, executes overnight investments and reports the ending daily cash position. Further, the Treasury Analyst will assist with a variety of projects to support the Treasury team, in general, and the Director of Merchants Services, specifically; improve current processes when possible and gain knowledge of overall treasury operations. PRINCIPAL DUTIES & RESPONSIBILITIES: Monitor e-Commerce Platform Work closely with PayPal’s fraud management team to ensure the Fraud Analytics platform is providing effective defense and addressing current issues, especially BOT attacks. Apply business expertise to identify fraud risk and recommend strategies to mitigate such. Recommend and test changes to fraud rules for incoming payments for the purpose of increasing the acceptance rate without increasing risk; rerun prior transactions to test the efficacy of the proposed rule changes. Conduct due diligence, evaluate the circumstances, collaborate with the senior fraud investigator and recommend appropriate actions for cases of potential fraud; escalate as necessary. Draw upon expertise of personnel from other departments when researching fraud and provide support and evidence to the Red Cross Office of Ethics and Compliance, as appropriate. Manage e-commerce dashboard – Fraud Protection Advanced – which reports metrics and identifies trends. In conjunction with users’ managers and the IT help desk, regulate user access to the Braintree console including additions, changes and terminations; regularly review user population and disable access of those no longer with ARC Work closely with internal and external partners and third-party service providers to assist in processing suspected fraud and chargebacks. With the assistance of internal staff and PayPal fraud experts, develop and maintain policy and procedures for handling disputes and fraud claims throughout the entire transaction cycle. Other Treasury Duties Develop strategies for improving and leveraging e-commerce systems within Treasury applications. Learn the daily cash desk and act as back-up when necessary. The function of the cash desk, among other things, is to ensure accounts are adequately funded, execute overnight investments and report daily on cash position and end-of-day account balances Other treasury duties as assigned by management, including assisting with budget preparation and monthly reconciliation to general ledger. What We Need From You: Bachelor's degree in Finance or Accounting, A minimum of 4 years experience in financial management and analysis. CPA or Data Science certification is preferred but not required Strong skills with various Microsoft Office products (Excel and Word) are essential. Experience using Power BI is also required. Experience using large scale automated financial systems (such as Oracle), planning tools (such as Hyperion), data warehouse and query tools (such as Business Objects/Webi) desired but not required. Experience with gateway and E commerce preferred Location: This is a remote position based anywhere in the United States. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. What You’ll Do: The main responsibilities of the position include: monitoring transactions and managing the fraud analytics tools as part of the e-commerce payment gateway with the goal of minimizing fraud and maximizing legitimate transactions. GENERAL SUMMARY: The Corporate Treasury team is responsible for managing cash & short-term investments, liquidity, debt and the organization’s e-commerce gateway platform. The Treasury Business Analyst reports to the Director of Merchant Services. The main responsibilities of the position include: monitoring transactions and managing the fraud analytics tools as part of the e-commerce payment gateway with the goal of minimizing fraud and maximizing legitimate transactions. The analyst will be the subject matter expert in the identification of unusual and/or potentially fraudulent activity; the in-house expert in using the fraud analytic tools; the primary resource for donations and training services staff fraud inquiries; training employees to understand and use fraud analytics tools. The Treasury Business Analyst will also serve as a secondary backup for the daily cash desk. The cash desk ensures accounts are adequately funded, executes overnight investments and reports the ending daily cash position. Further, the Treasury Analyst will assist with a variety of projects to support the Treasury team, in general, and the Director of Merchants Services, specifically; improve current processes when possible and gain knowledge of overall treasury operations. PRINCIPAL DUTIES & RESPONSIBILITIES: Monitor e-Commerce Platform Work closely with PayPal’s fraud management team to ensure the Fraud Analytics platform is providing effective defense and addressing current issues, especially BOT attacks. Apply business expertise to identify fraud risk and recommend strategies to mitigate such. Recommend and test changes to fraud rules for incoming payments for the purpose of increasing the acceptance rate without increasing risk; rerun prior transactions to test the efficacy of the proposed rule changes. Conduct due diligence, evaluate the circumstances, collaborate with the senior fraud investigator and recommend appropriate actions for cases of potential fraud; escalate as necessary. Draw upon expertise of personnel from other departments when researching fraud and provide support and evidence to the Red Cross Office of Ethics and Compliance, as appropriate. Manage e-commerce dashboard – Fraud Protection Advanced – which reports metrics and identifies trends. In conjunction with users’ managers and the IT help desk, regulate user access to the Braintree console including additions, changes and terminations; regularly review user population and disable access of those no longer with ARC Work closely with internal and external partners and third-party service providers to assist in processing suspected fraud and chargebacks. With the assistance of internal staff and PayPal fraud experts, develop and maintain policy and procedures for handling disputes and fraud claims throughout the entire transaction cycle. Other Treasury Duties Develop strategies for improving and leveraging e-commerce systems within Treasury applications. Learn the daily cash desk and act as back-up when necessary. The function of the cash desk, among other things, is to ensure accounts are adequately funded, execute overnight investments and report daily on cash position and end-of-day account balances Other treasury duties as assigned by management, including assisting with budget preparation and monthly reconciliation to general ledger. What We Need From You: Bachelor's degree in Finance or Accounting, A minimum of 4 years experience in financial management and analysis. CPA or Data Science certification is preferred but not required Strong skills with various Microsoft Office products (Excel and Word) are essential. Experience using Power BI is also required. Experience using large scale automated financial systems (such as Oracle), planning tools (such as Hyperion), data warehouse and query tools (such as Business Objects/Webi) desired but not required. Experience with gateway and E commerce preferred Location: This is a remote position based anywhere in the United States. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Part Time Tier 1 Agent (Bi-Lingual Spanish preferred, not required) to support our Training Services Team. This position can work from any location in the United States and will work Part Time, 3 - 5 days a week Monday through Saturday and will include variable work hours between 7:30 am -10:00 pm Eastern. This position will work a minimum of 20 hours a week. Answer inbound call and email inquiries from Training Services learners, prospective learners, instructors, and instructor organizations. Answers questions and resolves issues regarding training classes, billing, certifications, and processes. Performs account maintenance on learner and instructor accounts, performs basic troubleshooting on Red Cross Learning Center (RCLC) user problems. Triage and manage difficult calls and ensure all calls are followed up on through resolution. Achieve production targets for call-handling metrics, email completion, and quality. Perform all duties and responsibilities in compliance with standard operating procedures. Responsibilities Answer inbound call and email inquiries from Training Services learners, prospective learners, instructors, and instructor organizations. Use information from computer systems and job aids to provide resolution to inquiries, update account records and note reason and resolution of inquiry. Troubleshoot basic RCLC usage issues. Maintain daily production standards, including Average Handle Time, Calls per Hour, Email per Hour, Percentage Online Time, and Quality. Triage complex problems and route callers to specialized teams. Perform other related duties as assigned. Qualifications Education: High school diploma or equivalent required. Experience: Previous experience in customer service or sales in a call center environment is preferred but not required. Preferred Skills: Bi-Lingual Spanish Skills and Abilities: Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Proficiency in using computer applications to quickly and efficiently meet customer needs in a fast-paced Work From Home virtual call center environment is required. The salary for this position in CT, CO and NY State is $15.00 to $16.50 per hour The salary for this position in New York City (NYC) is $18.00 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. The stated salary range in this posting is specific to NYC. If you live outside of NYC and are hired as a remote employee, your salary may fall outside the stated range, based on your geographic location. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. We are seeking a Part Time Tier 1 Agent (Bi-Lingual Spanish preferred, not required) to support our Training Services Team. This position can work from any location in the United States and will work Part Time, 3 - 5 days a week Monday through Saturday and will include variable work hours between 7:30 am -10:00 pm Eastern. This position will work a minimum of 20 hours a week. Answer inbound call and email inquiries from Training Services learners, prospective learners, instructors, and instructor organizations. Answers questions and resolves issues regarding training classes, billing, certifications, and processes. Performs account maintenance on learner and instructor accounts, performs basic troubleshooting on Red Cross Learning Center (RCLC) user problems. Triage and manage difficult calls and ensure all calls are followed up on through resolution. Achieve production targets for call-handling metrics, email completion, and quality. Perform all duties and responsibilities in compliance with standard operating procedures. Responsibilities Answer inbound call and email inquiries from Training Services learners, prospective learners, instructors, and instructor organizations. Use information from computer systems and job aids to provide resolution to inquiries, update account records and note reason and resolution of inquiry. Troubleshoot basic RCLC usage issues. Maintain daily production standards, including Average Handle Time, Calls per Hour, Email per Hour, Percentage Online Time, and Quality. Triage complex problems and route callers to specialized teams. Perform other related duties as assigned. Qualifications Education: High school diploma or equivalent required. Experience: Previous experience in customer service or sales in a call center environment is preferred but not required. Preferred Skills: Bi-Lingual Spanish Skills and Abilities: Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Proficiency in using computer applications to quickly and efficiently meet customer needs in a fast-paced Work From Home virtual call center environment is required. The salary for this position in CT, CO and NY State is $15.00 to $16.50 per hour The salary for this position in New York City (NYC) is $18.00 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. The stated salary range in this posting is specific to NYC. If you live outside of NYC and are hired as a remote employee, your salary may fall outside the stated range, based on your geographic location. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! Collects and analyzes data on established and/or prospective customers or donors. Prepares and interprets data identifying market conditions & potential for purpose of developing product/service marketing strategies and/or donor cultivation strategies. Establishes research methodology and designs format for data gathering. Supports business units focused on blood donors, financial donors, volunteers, course-takers, and external customers. Serves as key subject matter expert for organization-spanning market research initiatives. Responsibilities: Formulates and develops the strategy around research studies for obtaining data to support the development and improvement of the organization's marketing objectives. Works with field units and Chapters in the development and implementation of research studies based on identified needs and issues. Designs, builds, administers, & analyzes surveys via Adobe, Ipsos, & Survey Monkey. Oversees 50+ recurring & ad hoc research each year, spanning all business units. Manages rapidly expanding relationship with key external vendors (brand tracking, polling, competitive analysis, corporate partnership research, etc.) Leverages external vendor platforms for queries & analyses. Identifies and tracks external research data supporting internal marketing initiatives. Develops and analyzes reports for the purpose of interpreting market conditions and potentials for increasing the organization's public awareness, product and service base, and/or donor base. Supports major enterprise initiatives with custom segment-level drilldowns & analyses. Writes documentation related to research project describing items such as research methodology, results and recommendations. Responsible for writing case proposals, manuals/guidelines, or other type of customized reports. Qualifications: Education: 4-year college degree or equivalent combination of education and experience in Business, Marketing or related field Experience: Minimum 7 to 10 years required Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The salary range for this position is: $90,000 - $95,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! Collects and analyzes data on established and/or prospective customers or donors. Prepares and interprets data identifying market conditions & potential for purpose of developing product/service marketing strategies and/or donor cultivation strategies. Establishes research methodology and designs format for data gathering. Supports business units focused on blood donors, financial donors, volunteers, course-takers, and external customers. Serves as key subject matter expert for organization-spanning market research initiatives. Responsibilities: Formulates and develops the strategy around research studies for obtaining data to support the development and improvement of the organization's marketing objectives. Works with field units and Chapters in the development and implementation of research studies based on identified needs and issues. Designs, builds, administers, & analyzes surveys via Adobe, Ipsos, & Survey Monkey. Oversees 50+ recurring & ad hoc research each year, spanning all business units. Manages rapidly expanding relationship with key external vendors (brand tracking, polling, competitive analysis, corporate partnership research, etc.) Leverages external vendor platforms for queries & analyses. Identifies and tracks external research data supporting internal marketing initiatives. Develops and analyzes reports for the purpose of interpreting market conditions and potentials for increasing the organization's public awareness, product and service base, and/or donor base. Supports major enterprise initiatives with custom segment-level drilldowns & analyses. Writes documentation related to research project describing items such as research methodology, results and recommendations. Responsible for writing case proposals, manuals/guidelines, or other type of customized reports. Qualifications: Education: 4-year college degree or equivalent combination of education and experience in Business, Marketing or related field Experience: Minimum 7 to 10 years required Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. The salary range for this position is: $90,000 - $95,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The Red Cross was recently recognized as the Top 50 organizations for our supplier diversity by the National Minority Supplier Development Council, and our Chief Sustainability Officer was ranked in the top 100 sustainability leaders by Sustainability magazine. Fueling the success of one of the nation’s most beloved and recognized brands is a distinctly talented, curious, and accomplished Supply Management Market Insights team. Supply Management Market Insight Lead analysts leverage data to paint a clear picture of supply markets, and where the greatest opportunities lie for our managed spend. Our team translates insights and macro trends to key supply categories. We provide recommendations for where and how category strategies need to adjust based on the evolution of our business and industry. As the Market Insights lead you will contribute towards sizable cost savings for the Red Cross and improve total value with a focus on sustainability, supplier innovation and diversity. This analyst team has always been viewed by Red Cross leadership as the pipeline for developing future leaders. Successful candidates in this role have been promoted to serve in management or positions that implement strategic initiatives with suppliers within Supply Management. Position Summary The ideal candidate will have developed communication skills, both oral and written with strong business and technical acumen. In this 100% virtual remote procurement opportunity, you will help scope, design, and execute a variety of supply market insight projects and be a part of collaborative and accomplished community. Key Job Outcomes and Deliverables Analyze business and market trends to recommend new strategies for sourcing. Develop cost models that will be used for executing negotiation strategies. Develop business case presentations that are the basis for influencing change in how third-party investments are made. Develop market, industry, and supply segmentation as a part of designing category strategies Develop market intelligence solutions used as the basis for making business decisions/ improvements. Using spend analytics, play a key role in segmentations and analyses to develop sourcing/ category strategies. Participate in supplier relationship management programs to leverage the relationships with strategic suppliers. Assist in value analysis/ value engineering to identify innovations that can create value for the organization. Participate in supplier reviews and/or audits and assist in the execution of negotiation strategies. May support other procurement duties and ad hoc requests as needed. Requirements BS in Finance, Accounting, Supply Management, Engineering, Economics or a Bachelor’s degree with an analytical curriculum. 5 to 8 years of analytical experience supporting a company or non-profit. An MBA or Master’s degree may be an acceptable as an alternative to a portion of the experience. Relevant proven technical experience may be an acceptable alternative to the above specified degree. If the candidate has technical experience and a bachelor’s degree, these credentials may be an acceptable alternative. Adept communication skills. 2+ years of insights/market research experience is preferred Experience analyzing marketplace data and applying macro trends is preferred Ability to synthesize findings from multiple sources to tell a holistic, influential “what, why, so what” story and start to translate into insights The salary range for this position is: $90,000 - $110,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The Red Cross was recently recognized as the Top 50 organizations for our supplier diversity by the National Minority Supplier Development Council, and our Chief Sustainability Officer was ranked in the top 100 sustainability leaders by Sustainability magazine. Fueling the success of one of the nation’s most beloved and recognized brands is a distinctly talented, curious, and accomplished Supply Management Market Insights team. Supply Management Market Insight Lead analysts leverage data to paint a clear picture of supply markets, and where the greatest opportunities lie for our managed spend. Our team translates insights and macro trends to key supply categories. We provide recommendations for where and how category strategies need to adjust based on the evolution of our business and industry. As the Market Insights lead you will contribute towards sizable cost savings for the Red Cross and improve total value with a focus on sustainability, supplier innovation and diversity. This analyst team has always been viewed by Red Cross leadership as the pipeline for developing future leaders. Successful candidates in this role have been promoted to serve in management or positions that implement strategic initiatives with suppliers within Supply Management. Position Summary The ideal candidate will have developed communication skills, both oral and written with strong business and technical acumen. In this 100% virtual remote procurement opportunity, you will help scope, design, and execute a variety of supply market insight projects and be a part of collaborative and accomplished community. Key Job Outcomes and Deliverables Analyze business and market trends to recommend new strategies for sourcing. Develop cost models that will be used for executing negotiation strategies. Develop business case presentations that are the basis for influencing change in how third-party investments are made. Develop market, industry, and supply segmentation as a part of designing category strategies Develop market intelligence solutions used as the basis for making business decisions/ improvements. Using spend analytics, play a key role in segmentations and analyses to develop sourcing/ category strategies. Participate in supplier relationship management programs to leverage the relationships with strategic suppliers. Assist in value analysis/ value engineering to identify innovations that can create value for the organization. Participate in supplier reviews and/or audits and assist in the execution of negotiation strategies. May support other procurement duties and ad hoc requests as needed. Requirements BS in Finance, Accounting, Supply Management, Engineering, Economics or a Bachelor’s degree with an analytical curriculum. 5 to 8 years of analytical experience supporting a company or non-profit. An MBA or Master’s degree may be an acceptable as an alternative to a portion of the experience. Relevant proven technical experience may be an acceptable alternative to the above specified degree. If the candidate has technical experience and a bachelor’s degree, these credentials may be an acceptable alternative. Adept communication skills. 2+ years of insights/market research experience is preferred Experience analyzing marketplace data and applying macro trends is preferred Ability to synthesize findings from multiple sources to tell a holistic, influential “what, why, so what” story and start to translate into insights The salary range for this position is: $90,000 - $110,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home with a preference to live in and work east coast time zone schedule. About the job: The Lead Salesforce Developer Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system to meet various user group needs. The candidate must demonstrate advanced technical acumen and excellent interpersonal skills to interface effectively with internal stakeholders and participate in the team as a Senior contributor. This person will become knowledgeable in the line of business s/he supports to better serve internal customers and configure the system to exceed their expectations. The Lead Salesforce Developer Administrator will be required to maintain current working knowledge of Salesforce releases, best practices, products, solutions, and AppExchange solutions. This person will manage a team of 2 direct reports and together will support all the needs pertaining to Salesforce Administration for business user needs as well as Salesforce Development teams. What you will be doing: • Foster the Salesforce Administrator team to define specific declarative solutions, tasks, estimates and development to meet stakeholder requirements in lieu of coding where possible • Proactively develop solutions and identify ways to further enhance the end user experience with the aim of making usage easy and intuitive • Lead development of automation in the environment with the use of Salesforce flows • Build custom pages for Lightning Experience quickly with point-and-click tools. • Create data structure with objects, fields, and relationships. • Manage access to data in the system with effective management of both object and record level access • Manage access to components in the system leveraging custom permissions, permission set and other methods of managing user interaction with the system • Work with the coding team on how to retain agility in code by leveraging custom metadata and custom labels • Support installation of third-party applications and coordinate support with vendors when needed • Perform security health Check. Identify and fix potential vulnerabilities in the security settings. • Sandbox refresh and data seeding • Collaborate within a larger team to effectively share knowledge throughout daily interactions. • Create and maintain technical documentation and knowledge articles. • Support the conversation with business stakeholders to understand requirements and translate them in technical specifications Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Education: Minimum expectation of a bachelor's degree OR equivalent education/experience. • 7+ years of experience as a Salesforce administrator is required • Management Experience: Minimum 3 years of supervisory or management experience. • Salesforce Administrator and Advance Administrator Certification required • Salesforce platform app builder certification preferred • Experience with Salesforce development required – Must have risen up through the ranks from a Salesforce Developer Administrator • Experience with Jira, Agile, Scrum required • Extensive experience with automation tools such as Flows (both screen and record triggered), process builder and workflows • Functional understanding of Salesforce data security and user permissions • Experience with deployment tools such as Salesforce Change Set, Gearset and Flosum preferred • Experience with installation and licensing of third-party AppExchange applications required • Salesforce experience cloud knowledge • Outstanding work ethic and determination to contribute to team success • Commitment to quality and service • Motivated self-starter with ability to work both independently and collaboratively as part of a team • Creative thinking and problem-solving abilities with enthusiasm for providing business value through Salesforce • Excellent verbal and written communication skills • Demonstrated commitment to service and quality • Ability to maintain composure and quality in a dynamic environment • Ability to manage time and work effectively within short development cycles +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $110K - $145K. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location & experience. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home with a preference to live in and work east coast time zone schedule. About the job: The Lead Salesforce Developer Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system to meet various user group needs. The candidate must demonstrate advanced technical acumen and excellent interpersonal skills to interface effectively with internal stakeholders and participate in the team as a Senior contributor. This person will become knowledgeable in the line of business s/he supports to better serve internal customers and configure the system to exceed their expectations. The Lead Salesforce Developer Administrator will be required to maintain current working knowledge of Salesforce releases, best practices, products, solutions, and AppExchange solutions. This person will manage a team of 2 direct reports and together will support all the needs pertaining to Salesforce Administration for business user needs as well as Salesforce Development teams. What you will be doing: • Foster the Salesforce Administrator team to define specific declarative solutions, tasks, estimates and development to meet stakeholder requirements in lieu of coding where possible • Proactively develop solutions and identify ways to further enhance the end user experience with the aim of making usage easy and intuitive • Lead development of automation in the environment with the use of Salesforce flows • Build custom pages for Lightning Experience quickly with point-and-click tools. • Create data structure with objects, fields, and relationships. • Manage access to data in the system with effective management of both object and record level access • Manage access to components in the system leveraging custom permissions, permission set and other methods of managing user interaction with the system • Work with the coding team on how to retain agility in code by leveraging custom metadata and custom labels • Support installation of third-party applications and coordinate support with vendors when needed • Perform security health Check. Identify and fix potential vulnerabilities in the security settings. • Sandbox refresh and data seeding • Collaborate within a larger team to effectively share knowledge throughout daily interactions. • Create and maintain technical documentation and knowledge articles. • Support the conversation with business stakeholders to understand requirements and translate them in technical specifications Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Education: Minimum expectation of a bachelor's degree OR equivalent education/experience. • 7+ years of experience as a Salesforce administrator is required • Management Experience: Minimum 3 years of supervisory or management experience. • Salesforce Administrator and Advance Administrator Certification required • Salesforce platform app builder certification preferred • Experience with Salesforce development required – Must have risen up through the ranks from a Salesforce Developer Administrator • Experience with Jira, Agile, Scrum required • Extensive experience with automation tools such as Flows (both screen and record triggered), process builder and workflows • Functional understanding of Salesforce data security and user permissions • Experience with deployment tools such as Salesforce Change Set, Gearset and Flosum preferred • Experience with installation and licensing of third-party AppExchange applications required • Salesforce experience cloud knowledge • Outstanding work ethic and determination to contribute to team success • Commitment to quality and service • Motivated self-starter with ability to work both independently and collaboratively as part of a team • Creative thinking and problem-solving abilities with enthusiasm for providing business value through Salesforce • Excellent verbal and written communication skills • Demonstrated commitment to service and quality • Ability to maintain composure and quality in a dynamic environment • Ability to manage time and work effectively within short development cycles +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $110K - $145K. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location & experience. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross (ARC) spends ~$2 billion annually on goods and services. Of this amount, $1.2 billion is spent on goods and services that should be strategically sourced (sourceable), including regulated and non-regulated materials, supplies, facilities and equipment maintenance, consulting, and IT hardware and software. The $0.8 billion in spend that is not strategically sourced consists of payments to government agencies, grant recipients, inter-Red Cross transfers, and payroll and employee benefits. Of the $1.2B that is sourceable, nearly $150M in spend each year on IT good and services. To help ensure Supply Management continues to meet the needs of its Red Cross IT and business unit clients, we are seeking a Category Manager, experienced and knowledgeable, in the procurement of IT software and services critical to supporting the delivery of key IT, Biomedical, and business objectives. Key Objectives for the Category Manager, IT – Biomedical Technology Provide Supply Management and IT procurement support to clients assigned by the Director and Senior Director, operating independently and with a high level of expertise. Provide category management expertise in the areas of Biomedical Technology to include industry-specific software, solutions, and services. Provide negotiation leadership for agreements and statements of work in support of IT procurement demands. Be responsible for a portfolio of Biomedical IT suppliers, such as GPI USA, Healthcare ID, InVita / BloodHub, MAK-System, Oracle, Skedulo, WellSky, and others. Provide general transactional and supplier relationship support to include assignments of other humanitarian or corporate procurement initiatives when needed. Support and enable critical project resourcing initiatives for key technologies from on-shore and off-shore service providers. Job Description/Qualifications Summary The Category Manager, IT – Biomedical Technology has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The ideal candidate will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, and activities independently. Responsibilities The Category Manager, IT – Biomedical Services will have a variety of accountabilities and responsibilities, some of which will be achieved through influence. Examples include: Work with the Director of IT Strategic Procurement to ensure demands and priorities are synchronized with expectations of IT and Supply Management leadership. Know and participate in Supply Management processes, to include the Stakeholder Advisory Board, Risk Council, P&L Improvement, and Supplier Diversity. Develop and implement category strategies to manage the assigned portfolio, control costs, and ensure continuity of supply. Work with IT leaders and project teams to contribute to business cases, manage spend, and plan IT project procurement timelines. Work with internal partners such as the Office of the General Counsel, Enterprise Risk and Information Security to assess risk, negotiate and execute agreements. Work with Red Cross clients and suppliers to negotiate ordering documents and statements of work, with the goal of supporting positive outcomes for project investments. Manage an assigned portfolio of clients and suppliers to understand procurement demands, oversee renewals, and perform contract change control. Perform the business of IT Strategic Procurement, contributing to team performance, P&L improvement, and diversity goals. Requirements Bachelor’s degree in related disciplines such as Finance, Supply Management, Economics, Computer Science or Information Systems. 5+ years of professional experience, to include Supply Management, Procurement or IT Business Office roles responsible for IT supplier or category management. Information Technology experience overseeing IT services and suppliers. Strong working knowledge of the IT marketplace, terminology and industry norms. Demonstrable experience with application development and managed services agreements and statements of work. Adept negotiation skills in pay for performance and shared risk allocation in agreements. Strong problem-solving, collaboration and influence skills. Ability to lead cross-functional business meetings, develop and deliver clear presentations and communicate with stakeholders. Solid business acumen coupled with understanding of business structures, processes, and information flow in an organization with multiple lines of business. Desirable Qualifications Combined experience in both Supply Management and IT professions. Experience with major IT Biomedical suppliers. Experience with Coupa procure-to-pay. Experience with large non-profits, humanitarian services, or biomedical industries. The salary range for this position is: $110,000 - $125,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross (ARC) spends ~$2 billion annually on goods and services. Of this amount, $1.2 billion is spent on goods and services that should be strategically sourced (sourceable), including regulated and non-regulated materials, supplies, facilities and equipment maintenance, consulting, and IT hardware and software. The $0.8 billion in spend that is not strategically sourced consists of payments to government agencies, grant recipients, inter-Red Cross transfers, and payroll and employee benefits. Of the $1.2B that is sourceable, nearly $150M in spend each year on IT good and services. To help ensure Supply Management continues to meet the needs of its Red Cross IT and business unit clients, we are seeking a Category Manager, experienced and knowledgeable, in the procurement of IT software and services critical to supporting the delivery of key IT, Biomedical, and business objectives. Key Objectives for the Category Manager, IT – Biomedical Technology Provide Supply Management and IT procurement support to clients assigned by the Director and Senior Director, operating independently and with a high level of expertise. Provide category management expertise in the areas of Biomedical Technology to include industry-specific software, solutions, and services. Provide negotiation leadership for agreements and statements of work in support of IT procurement demands. Be responsible for a portfolio of Biomedical IT suppliers, such as GPI USA, Healthcare ID, InVita / BloodHub, MAK-System, Oracle, Skedulo, WellSky, and others. Provide general transactional and supplier relationship support to include assignments of other humanitarian or corporate procurement initiatives when needed. Support and enable critical project resourcing initiatives for key technologies from on-shore and off-shore service providers. Job Description/Qualifications Summary The Category Manager, IT – Biomedical Technology has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The ideal candidate will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, and activities independently. Responsibilities The Category Manager, IT – Biomedical Services will have a variety of accountabilities and responsibilities, some of which will be achieved through influence. Examples include: Work with the Director of IT Strategic Procurement to ensure demands and priorities are synchronized with expectations of IT and Supply Management leadership. Know and participate in Supply Management processes, to include the Stakeholder Advisory Board, Risk Council, P&L Improvement, and Supplier Diversity. Develop and implement category strategies to manage the assigned portfolio, control costs, and ensure continuity of supply. Work with IT leaders and project teams to contribute to business cases, manage spend, and plan IT project procurement timelines. Work with internal partners such as the Office of the General Counsel, Enterprise Risk and Information Security to assess risk, negotiate and execute agreements. Work with Red Cross clients and suppliers to negotiate ordering documents and statements of work, with the goal of supporting positive outcomes for project investments. Manage an assigned portfolio of clients and suppliers to understand procurement demands, oversee renewals, and perform contract change control. Perform the business of IT Strategic Procurement, contributing to team performance, P&L improvement, and diversity goals. Requirements Bachelor’s degree in related disciplines such as Finance, Supply Management, Economics, Computer Science or Information Systems. 5+ years of professional experience, to include Supply Management, Procurement or IT Business Office roles responsible for IT supplier or category management. Information Technology experience overseeing IT services and suppliers. Strong working knowledge of the IT marketplace, terminology and industry norms. Demonstrable experience with application development and managed services agreements and statements of work. Adept negotiation skills in pay for performance and shared risk allocation in agreements. Strong problem-solving, collaboration and influence skills. Ability to lead cross-functional business meetings, develop and deliver clear presentations and communicate with stakeholders. Solid business acumen coupled with understanding of business structures, processes, and information flow in an organization with multiple lines of business. Desirable Qualifications Combined experience in both Supply Management and IT professions. Experience with major IT Biomedical suppliers. Experience with Coupa procure-to-pay. Experience with large non-profits, humanitarian services, or biomedical industries. The salary range for this position is: $110,000 - $125,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Description This is a remote (work from home) opportunity open to candidates nationwide. Prior experience working from a home office environment is preferred but not required. Position Summary: The Compensation Analyst will develop, implement, and administer compensation and incentive policy, procedures, practices, and programs. Develops and conducts compensation data analysis for reporting on Total Rewards programs. Provides communications and guidance to customers regarding Total Rewards compensation-related programs. Leads and develops systems and process application improvements. Responsible for assessing adherence to compensation programs through interpretation of program metrics. Assists Total Rewards project management teams on special assignments. Responsibilities: Consultation/Communications: • Develops, implements, administers compensation and incentive policy, procedures, practices, and programs. • Provides guidance and consultation to HR Business Partners regarding compensation and incentive policy, practices and procedures. • Assists in the development of Total Rewards training materials, for use in virtual platforms such as webinar applications. Assists in presentation delivery. • Coaches, trains and assists team members by sharing knowledge and experience when opportunities arise. Data Analysis/Interpretation: • Develops reports to evaluate compensation programs, using metrics such as dashboard analytics. • Conducts market surveys to determine compensation trends; applies job evaluation techniques to determine internal job value. Engages in equity studies. • Serves as project resource on special assignments. Assists with development of methodologies, procedures and analytics to complete projects. Assists other consultants and project management teams as assigned. Systems & Process Application Improvements: • Coordinates, advances, and coaches continuous improvement enhancements for automated processes, in conjunction with other compensation and HR community stakeholders. Key is streamlining processes such that HR community users are comfortable in advising managers for self-service and pulling compensation-related reports. • Partners with other analysts in the identification and implementation of process enhancements and developing new applications for compensation systems and tools. • Governance: Applies, assesses and interprets program metrics regarding adherence to standards such as policies, practices, and regulations to determine risk for non-compliance. • Assesses impacts of compensation changes as they affect budget. May recommend options regarding program costs, including alternative approaches. Qualifications: • Education: Bachelor’s degree in Business, Human Resources or related field, or equivalent relevant education and/or experience required. CCP certification or progress toward CCP is desirable but not required. • Experience: Minimum of 5 years HR, Compensation and data manipulation and analysis experience required. Must be able to conduct compensation research and analysis in database, spreadsheet and compensation software packages. • Skills and Abilities: Strong interpersonal/collaboration skills; ability to interface with all levels within the organization and external partners. Ability to work independently. Strong analytical and quantitative skills for financial modeling, incentive plan design, market benchmarking and job evaluation. Strong attention to detail & accuracy. Ability to prioritize and multi-task and not miss a deadline. Proven ability to present information verbally and visually to groups of various sizes required. Experience with Microsoft Excel (advanced formula development, pivot table design, graphs, charts, etc.) Experience with Workday and Market Pay preferred but not required. +++++++++++++++ The salary range for this position is $80000-$95000. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Job Description This is a remote (work from home) opportunity open to candidates nationwide. Prior experience working from a home office environment is preferred but not required. Position Summary: The Compensation Analyst will develop, implement, and administer compensation and incentive policy, procedures, practices, and programs. Develops and conducts compensation data analysis for reporting on Total Rewards programs. Provides communications and guidance to customers regarding Total Rewards compensation-related programs. Leads and develops systems and process application improvements. Responsible for assessing adherence to compensation programs through interpretation of program metrics. Assists Total Rewards project management teams on special assignments. Responsibilities: Consultation/Communications: • Develops, implements, administers compensation and incentive policy, procedures, practices, and programs. • Provides guidance and consultation to HR Business Partners regarding compensation and incentive policy, practices and procedures. • Assists in the development of Total Rewards training materials, for use in virtual platforms such as webinar applications. Assists in presentation delivery. • Coaches, trains and assists team members by sharing knowledge and experience when opportunities arise. Data Analysis/Interpretation: • Develops reports to evaluate compensation programs, using metrics such as dashboard analytics. • Conducts market surveys to determine compensation trends; applies job evaluation techniques to determine internal job value. Engages in equity studies. • Serves as project resource on special assignments. Assists with development of methodologies, procedures and analytics to complete projects. Assists other consultants and project management teams as assigned. Systems & Process Application Improvements: • Coordinates, advances, and coaches continuous improvement enhancements for automated processes, in conjunction with other compensation and HR community stakeholders. Key is streamlining processes such that HR community users are comfortable in advising managers for self-service and pulling compensation-related reports. • Partners with other analysts in the identification and implementation of process enhancements and developing new applications for compensation systems and tools. • Governance: Applies, assesses and interprets program metrics regarding adherence to standards such as policies, practices, and regulations to determine risk for non-compliance. • Assesses impacts of compensation changes as they affect budget. May recommend options regarding program costs, including alternative approaches. Qualifications: • Education: Bachelor’s degree in Business, Human Resources or related field, or equivalent relevant education and/or experience required. CCP certification or progress toward CCP is desirable but not required. • Experience: Minimum of 5 years HR, Compensation and data manipulation and analysis experience required. Must be able to conduct compensation research and analysis in database, spreadsheet and compensation software packages. • Skills and Abilities: Strong interpersonal/collaboration skills; ability to interface with all levels within the organization and external partners. Ability to work independently. Strong analytical and quantitative skills for financial modeling, incentive plan design, market benchmarking and job evaluation. Strong attention to detail & accuracy. Ability to prioritize and multi-task and not miss a deadline. Proven ability to present information verbally and visually to groups of various sizes required. Experience with Microsoft Excel (advanced formula development, pivot table design, graphs, charts, etc.) Experience with Workday and Market Pay preferred but not required. +++++++++++++++ The salary range for this position is $80000-$95000. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking an experienced leader to help drive our mission forward. The Executive Director, Direct Patient Care & Emerging Cell & Gene Therapy Solutions leads the design and optimization of all business processes for assigned activities within business unit(s) with direct reporting relationship to the VP, Direct Patient Care & Emerging Cell & Gene Therapy Solutions. Leads a team responsible for planning, integration and analysis of unit activities and programs, while sustaining, and improving business processes within assigned business units(s). This position is fully remote. Experience working in a virtual environment is preferred. Employee can live anywhere in the US. What you will be doing : Leads implementation and execution of Direct Patient Care (DPC) & Emerging Cell and Gene Therapy Solutions (ECGTS) strategies for assigned business unit(s). Accountable for the results including client services, team performance, budget management, customer service, quality improvement, and staffing. Analyzes data to raise productivity, improve decision making, and gain competitive advantage while managing an external portfolio. Serves as DPC & ECGTS liaison and collaboration partner across Biomedical services to ensure strategic business initiatives are aligned with systems and other organizational changes to optimize overall end-to-end performance and support low-cost producer model goals while advancing service excellence. Develops and monitors key performance metrics, account management, produce executive level presentations, write case statements, and improve performance, identify, and manage process risks and issues, and directs process / performance improvements for senior executive analysis. Lead strategy and evaluate market opportunities for the DPC & ECGTS Product and services portfolio. Will also maintain a portfolio and increase external business and new client acquisition opportunities for revenue growth using streamlined and consistent practices. Leads the operational and executive communications and messaging on both internal and external developments. Development and maintenance of procedures associated with the work activities for assigned business unit and develops training materials as needed. Provides effective leadership that leads to high-performance and engaged employees. Participates in budget development and is responsible for budget management. Scope: Establishes policies appropriate for the function. What we need from you: Education: Bachelor’s Degree or the equivalent combination of education and experience required. Experience: Minimum ten years of related experience or equivalent combination of education and related experience required. Business planning, strategic project leadership and sales experience preferred. Management Experience: Minimum of seven years of management experience in a dynamic, multi-task operational environment. Strategic planning and program management experience preferred. Skills and Abilities: Excellent verbal and written communication skills. Ability to manage multiple priorities. Must be customer focused and demonstrate ability to attract, motivate, and retain staff. Demonstrated skills working in a highly regulated environment required. Demonstrated proficiency in strategic project business planning and portfolio management experience required. Ability to accomplish goals through delegation, teamwork, and project management. Familiarity with current medical/technical principles of blood services operations highly desirable. Travel/Commute: May involve travel. * This is an external facing position and candidate will be required to meet outside of the office regularly Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). What's in it for you? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The salary range for this position is $148,000-$165,000/yr. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. The legal stufff; Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic).The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. We are currently seeking an experienced leader to help drive our mission forward. The Executive Director, Direct Patient Care & Emerging Cell & Gene Therapy Solutions leads the design and optimization of all business processes for assigned activities within business unit(s) with direct reporting relationship to the VP, Direct Patient Care & Emerging Cell & Gene Therapy Solutions. Leads a team responsible for planning, integration and analysis of unit activities and programs, while sustaining, and improving business processes within assigned business units(s). This position is fully remote. Experience working in a virtual environment is preferred. Employee can live anywhere in the US. What you will be doing : Leads implementation and execution of Direct Patient Care (DPC) & Emerging Cell and Gene Therapy Solutions (ECGTS) strategies for assigned business unit(s). Accountable for the results including client services, team performance, budget management, customer service, quality improvement, and staffing. Analyzes data to raise productivity, improve decision making, and gain competitive advantage while managing an external portfolio. Serves as DPC & ECGTS liaison and collaboration partner across Biomedical services to ensure strategic business initiatives are aligned with systems and other organizational changes to optimize overall end-to-end performance and support low-cost producer model goals while advancing service excellence. Develops and monitors key performance metrics, account management, produce executive level presentations, write case statements, and improve performance, identify, and manage process risks and issues, and directs process / performance improvements for senior executive analysis. Lead strategy and evaluate market opportunities for the DPC & ECGTS Product and services portfolio. Will also maintain a portfolio and increase external business and new client acquisition opportunities for revenue growth using streamlined and consistent practices. Leads the operational and executive communications and messaging on both internal and external developments. Development and maintenance of procedures associated with the work activities for assigned business unit and develops training materials as needed. Provides effective leadership that leads to high-performance and engaged employees. Participates in budget development and is responsible for budget management. Scope: Establishes policies appropriate for the function. What we need from you: Education: Bachelor’s Degree or the equivalent combination of education and experience required. Experience: Minimum ten years of related experience or equivalent combination of education and related experience required. Business planning, strategic project leadership and sales experience preferred. Management Experience: Minimum of seven years of management experience in a dynamic, multi-task operational environment. Strategic planning and program management experience preferred. Skills and Abilities: Excellent verbal and written communication skills. Ability to manage multiple priorities. Must be customer focused and demonstrate ability to attract, motivate, and retain staff. Demonstrated skills working in a highly regulated environment required. Demonstrated proficiency in strategic project business planning and portfolio management experience required. Ability to accomplish goals through delegation, teamwork, and project management. Familiarity with current medical/technical principles of blood services operations highly desirable. Travel/Commute: May involve travel. * This is an external facing position and candidate will be required to meet outside of the office regularly Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). What's in it for you? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The salary range for this position is $148,000-$165,000/yr. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. The legal stufff; Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic).The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. (9:30am EST daily stand up calls) About the job: The Salesforce Developer will be working closely with other developers to ensure all code is consistent with architectural standards and design for the Humanitarian Services Group. This position is part of a collaborative team, responsible for understanding business requirements, LOE estimation, custom development and maintenance of code, code review, updating of technical documentation, and writing unit test scenarios. The Salesforce Developer has the skills and experience in declarative and programmatic capabilities (Apex, Lightning Flows and Visualforce) of the Salesforce Platform and data modeling to develop complex business logic and interfaces. You will be responsible for successful delivery of both enhancement and run & maintain projects. What you will be doing: • Develop Apex (classes and triggers), Lightning pages, Lightning Web components, Visualforce (based on specific requirements) to extend Salesforce as needed • Develop and maintain Lightning Flows • Develop Salesforce Integrations using APIs, Webservices, etc. • Build custom Force.com applications. • Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes to ensure coverage for all custom development • Troubleshoot and resolve production issues. • Actively participate in design and sprint planning sessions, offering relevant solutions and input. • Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform. • Participate actively in all Scrum events. • Other responsibilities as assigned. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Overall, 7 years development experience with minimum 3 years of experience as a Salesforce developer required. • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience • Salesforce Platform Developer I certification is required • Proficient in Lightning Flows • Extensive development experience with Apex Classes/Controllers, Apex Triggers, Visualforce • General web development experience with HTML, CSS, JavaScript • Web Services development or experience with the Salesforce APIs (REST/SOAP/Bulk, etc.) • Experience with Lightning Web components, DevOps Tools like GIT, Azure DevOps, Jenkins, etc. • Understanding of the Salesforce product suite including Salesforce1, Service Cloud, Experience Cloud (Communities) and AppExchange solutions • Demonstrated understanding of the capabilities and constraints of Salesforce applications required. • Self-motivated with the ability to work independently and as part of a team • Excellent communications skills • Ability to work extended hours/on call support as needed to support any major outages, especially during Hurricane season. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $110K - $120K. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location & expereince. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. (9:30am EST daily stand up calls) About the job: The Salesforce Developer will be working closely with other developers to ensure all code is consistent with architectural standards and design for the Humanitarian Services Group. This position is part of a collaborative team, responsible for understanding business requirements, LOE estimation, custom development and maintenance of code, code review, updating of technical documentation, and writing unit test scenarios. The Salesforce Developer has the skills and experience in declarative and programmatic capabilities (Apex, Lightning Flows and Visualforce) of the Salesforce Platform and data modeling to develop complex business logic and interfaces. You will be responsible for successful delivery of both enhancement and run & maintain projects. What you will be doing: • Develop Apex (classes and triggers), Lightning pages, Lightning Web components, Visualforce (based on specific requirements) to extend Salesforce as needed • Develop and maintain Lightning Flows • Develop Salesforce Integrations using APIs, Webservices, etc. • Build custom Force.com applications. • Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes to ensure coverage for all custom development • Troubleshoot and resolve production issues. • Actively participate in design and sprint planning sessions, offering relevant solutions and input. • Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform. • Participate actively in all Scrum events. • Other responsibilities as assigned. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Overall, 7 years development experience with minimum 3 years of experience as a Salesforce developer required. • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience • Salesforce Platform Developer I certification is required • Proficient in Lightning Flows • Extensive development experience with Apex Classes/Controllers, Apex Triggers, Visualforce • General web development experience with HTML, CSS, JavaScript • Web Services development or experience with the Salesforce APIs (REST/SOAP/Bulk, etc.) • Experience with Lightning Web components, DevOps Tools like GIT, Azure DevOps, Jenkins, etc. • Understanding of the Salesforce product suite including Salesforce1, Service Cloud, Experience Cloud (Communities) and AppExchange solutions • Demonstrated understanding of the capabilities and constraints of Salesforce applications required. • Self-motivated with the ability to work independently and as part of a team • Excellent communications skills • Ability to work extended hours/on call support as needed to support any major outages, especially during Hurricane season. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $110K - $120K. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location & expereince. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. We are currently seeking a (Remote) Full-Time –Enterprise Sales Representative, conducting sales for Training Services. This position is open to residents living in the Washington DC, Northern Virginia area What You’ll Do: Reporting to the Sales Manager/Sales Director, the Enterprise Sales Representative is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The Enterprise Sales Representative is directly responsible for developing long-term relationships with each Top Tier customers while identifying new and ongoing sales opportunities within each account. The Enterprise Sales Representative also sells Training Services products and services to new targeted acquisition accounts. Responsibilities Sells Training Services products and services to corporate, government and/or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing, and closing new business with high value prospects. Ensures productive and professional relationships with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $600,000 What We Need From You: Qualifications Education: Bachelor's degree in related discipline or equivalent related experience required. Related disciplines include Business, Sales, Marketing or Finance. Experience: Minimum of 7 years of successful experience in a B2B sales and/or product marketing position. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. We are currently seeking a (Remote) Full-Time –Enterprise Sales Representative, conducting sales for Training Services. This position is open to residents living in the Washington DC, Northern Virginia area What You’ll Do: Reporting to the Sales Manager/Sales Director, the Enterprise Sales Representative is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The Enterprise Sales Representative is directly responsible for developing long-term relationships with each Top Tier customers while identifying new and ongoing sales opportunities within each account. The Enterprise Sales Representative also sells Training Services products and services to new targeted acquisition accounts. Responsibilities Sells Training Services products and services to corporate, government and/or not for profit customers. Seeks and acts upon leads and builds relationships with potential customers to bring them to close. Identifies business and growth opportunities using an existing network of industry contacts to generate new business. Increase client and revenue base by contacting, qualifying, proposing, and closing new business with high value prospects. Ensures productive and professional relationships with prospective customers. Develops trusted advisor relationships while operating as a key point of contact with Top Tier accounts, customer stakeholders and executive decision makers. Explores and builds partner relationships with OneRedCross partners to develop and/or enhance business alliances (i.e. Chapter staff, Blood Services). Responsible for attaining assigned sales volume and revenue objectives. Responsible for operating within prescribed budget. Territory size: annual revenue target greater than $600,000 What We Need From You: Qualifications Education: Bachelor's degree in related discipline or equivalent related experience required. Related disciplines include Business, Sales, Marketing or Finance. Experience: Minimum of 7 years of successful experience in a B2B sales and/or product marketing position. Knowledge of and experience in applying field sales techniques. Proven executive level sales’ skills and ability to acquire and manage large accounts. Work requires professional written and verbal communication and interpersonal skills. Basic computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications. Ability to travel 50-90%. Must have reliable transportation for regional travel. What’s In It For You? We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Diversity, Equity & Inclusion The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships – all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work East Coast hours (starting daily by 8am EST). About the job: The American Red Cross seeks a creative and energetic AEM Site Reliability Engineer to join our Fundraising & Marketing Technology Group (FMTG) in supporting production-side applications that help to deliver ARC’s mission to “prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.” We accomplish this primarily through public-facing applications at Redcross.org and Redcrossblood.org, an internal gift management platform, as well as several other business systems tied into a corporate intranet called The Exchange. The AEM Site Reliability Engineer will be responsible for managing and triaging operational tickets pertaining to the data platform services as well as author and maintain operational run books to help reduce mean Time of Incidents (TOI). You will also assist in designing and maintaining hosting, process, transform, and analyze operational processes. You will work in concert with developers to evolve systems/products for better scalability, reliability and enable developer velocity. Emphasis on driving prioritization and execution of work based on business impact is a must. Under supervision of the Senior Director, IT Platform Operations, you will: • Establish key performance indicators and service level agreements for continually improving the performance of IT operations and lead collaboration with other IT groups to coordinate continual ITSM excellence. • Act as an escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). • Work with other engineers on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. • Ensure customer focus and satisfaction amongst business users, product/product development, security, and infrastructure areas. Acting as a customer advocate, frequently communicating, and engaging the “voice of the customer” and managing customer expectations as well as providing meaningful, actionable analysis of operations data • Research and recommend innovative IT solutions to improve efficiency and reduce operational costs. • Lead issue resolution and Incident Management activities as delegated by team leadership. • Provide leadership, decision-making support and direction in a matrix environment to ensure reliable operation of FMTG platforms. • Liaise with offshore team and clients for resolving technical dependencies, issues, and risks. • Provide on-call support when necessary. • Serve as part of a 24x7 On Call rotation Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. To qualify, you must have: • 7+ years of work experience in a Production environment operating commerce and/or content management platforms. • Bachelor’s degree in Computer Science, or another related field or its equivalent. • Have exceptional interpersonal, written & verbal communication and organizational skills, and be able to collaborate effectively within a diverse corporate and client environment. • On-the job hands-on technical experience with the following aspects of our platforms are required: o Adobe Experience Cloud o Amazon Web Services (AWS) administration o Docker / AWS Elastic Container Service o CI/CD tools such as Jenkins, Nexus, Git/Bitbucket • Be able to analyze data, set priorities, and shape results in a corporate environment. • Self-started, self-driven, problem solver with strong ownership and commitment. • Possess the ability to adapt fluidly and manage tense situations. Nice-to-have experience that would put you at the top of the candidate pool: • 3+ years of work experience supporting Adobe Experience Cloud products including: Adobe Experience Manager Adobe Analytics Adobe Target Adobe Campaign • 3+ years of work experience working with SQL and administering RDBMS such as MySQL or PostgreSQL on AWS Aurora/RDS • 1+ years of work experience using Microsoft Azure • 1+ years of work experience administering Apache Lucene / Nutch / Solr • 1+ years of work experience supporting Custom Java/Spring micro-services and/or custom .NET applications • AWS Certified Cloud Practitioner or Microsoft Certified: Azure Fundamentals, or better. • Significant experience with instrumentation tools such as New Relic or similar. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $125K - $135K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work East Coast hours (starting daily by 8am EST). About the job: The American Red Cross seeks a creative and energetic AEM Site Reliability Engineer to join our Fundraising & Marketing Technology Group (FMTG) in supporting production-side applications that help to deliver ARC’s mission to “prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.” We accomplish this primarily through public-facing applications at Redcross.org and Redcrossblood.org, an internal gift management platform, as well as several other business systems tied into a corporate intranet called The Exchange. The AEM Site Reliability Engineer will be responsible for managing and triaging operational tickets pertaining to the data platform services as well as author and maintain operational run books to help reduce mean Time of Incidents (TOI). You will also assist in designing and maintaining hosting, process, transform, and analyze operational processes. You will work in concert with developers to evolve systems/products for better scalability, reliability and enable developer velocity. Emphasis on driving prioritization and execution of work based on business impact is a must. Under supervision of the Senior Director, IT Platform Operations, you will: • Establish key performance indicators and service level agreements for continually improving the performance of IT operations and lead collaboration with other IT groups to coordinate continual ITSM excellence. • Act as an escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). • Work with other engineers on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. • Ensure customer focus and satisfaction amongst business users, product/product development, security, and infrastructure areas. Acting as a customer advocate, frequently communicating, and engaging the “voice of the customer” and managing customer expectations as well as providing meaningful, actionable analysis of operations data • Research and recommend innovative IT solutions to improve efficiency and reduce operational costs. • Lead issue resolution and Incident Management activities as delegated by team leadership. • Provide leadership, decision-making support and direction in a matrix environment to ensure reliable operation of FMTG platforms. • Liaise with offshore team and clients for resolving technical dependencies, issues, and risks. • Provide on-call support when necessary. • Serve as part of a 24x7 On Call rotation Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. To qualify, you must have: • 7+ years of work experience in a Production environment operating commerce and/or content management platforms. • Bachelor’s degree in Computer Science, or another related field or its equivalent. • Have exceptional interpersonal, written & verbal communication and organizational skills, and be able to collaborate effectively within a diverse corporate and client environment. • On-the job hands-on technical experience with the following aspects of our platforms are required: o Adobe Experience Cloud o Amazon Web Services (AWS) administration o Docker / AWS Elastic Container Service o CI/CD tools such as Jenkins, Nexus, Git/Bitbucket • Be able to analyze data, set priorities, and shape results in a corporate environment. • Self-started, self-driven, problem solver with strong ownership and commitment. • Possess the ability to adapt fluidly and manage tense situations. Nice-to-have experience that would put you at the top of the candidate pool: • 3+ years of work experience supporting Adobe Experience Cloud products including: Adobe Experience Manager Adobe Analytics Adobe Target Adobe Campaign • 3+ years of work experience working with SQL and administering RDBMS such as MySQL or PostgreSQL on AWS Aurora/RDS • 1+ years of work experience using Microsoft Azure • 1+ years of work experience administering Apache Lucene / Nutch / Solr • 1+ years of work experience supporting Custom Java/Spring micro-services and/or custom .NET applications • AWS Certified Cloud Practitioner or Microsoft Certified: Azure Fundamentals, or better. • Significant experience with instrumentation tools such as New Relic or similar. +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: The annual salary range for this position is $125K - $135K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! About the job: We are seeking two (2) Salesforce Solution Architects to be responsible for the design and development oversight of applications developed on the Salesforce platform for our Red Cross businesses. The position will also mentor junior and mid-level developers, conducting code peer review and working thru issues/problems. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. What you will be doing: • Ensuring that all the new functionalities are built with Salesforce standard features and Red Cross target technology architecture • Lead/mentor/guide a team of developers (mix of onshore and offshore), providing technical guidance • Day-to-day guidance and coaching for solution and integration teams • Establishing and controlling technical definitions, rules, principles, and standards for teams • Assessing, reviewing and decisioning on all solution architecture designs • Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design • Execution of best practice standards: design, coding, environment, data • Documenting any newly developed functionality in solution designs • Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions • Managing all application architecture artifacts • Ongoing application rationalization and simplification of user experience • Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team • Manage technical delivery of custom development, integrations, and data migration elements the applications built • Advise on Cloud-based solution design • Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff • Establish and implement development patterns for technical staff to follow • Define and implement DevOps processes to improve development quality Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field • 8+ years Salesforce experience with a minimum of 5 years on the Salesforce platform - Expert level understanding of the Salesforce product suite, including Service and Community Clouds (Customer and Partner) • Experience leading/guiding/mentoring junior associates on technical aspects and QA’ing of their work. • Strong prior development experience to be able to advise on aspects such as refactoring of code to reduce tech debt and code design patterns • Experience in designing Salesforce with end-to-end implementation experience • Experience leading solutions design sessions, ability to ask hard questions during those sessions and suggest best practices and efficient ways of implementing business processes • Strong Salesforce development and configuration knowledge for example VisualForce, Lightning web components, Apex, Apex triggers, Apex Web services, Flow, Workflow, Process builder, APIs, AppExchange deployment and Salesforce s-controls • Knowledge of data integration tools and experience integrating Salesforce with different business systems as well as working with integration tools (Mulesoft preferred) • Ability to define system landscape, identify gaps between current and desired future state • Understanding of Salesforce architecture, ability to design scalable solutions utilizing industry best practices • Familiarity with platform authentication patterns (SAML, SSO, OAuth) • Strong understanding and experience with Salesforce environment management, release management, deployment tools, code versioning best practices and deployment methodologies • Familiarity and experience with current DevOps processes • Understanding of data sharing and visibility considerations and how they play into platform architecture • Excellent analytical and detail-oriented skills with the ability to rapidly learn and take advantage of new concepts, business models and technologies • Deep hands-on expertise in Salesforce configuration and development • Excellent communication and presentation skills Preferred Certifications: Salesforce Platform Developer 1, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant and Salesforce Community Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Application Architect or Salesforce System Architect or B2B Solution Architect +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: For those candidates located in Colorado, New York or Connecticut, the annual salary range for this position is $165K-$175K+. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. By joining the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. You will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? If you share our passion for helping people, Join us- Where your Career is a Force for Good! About the job: We are seeking two (2) Salesforce Solution Architects to be responsible for the design and development oversight of applications developed on the Salesforce platform for our Red Cross businesses. The position will also mentor junior and mid-level developers, conducting code peer review and working thru issues/problems. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. What you will be doing: • Ensuring that all the new functionalities are built with Salesforce standard features and Red Cross target technology architecture • Lead/mentor/guide a team of developers (mix of onshore and offshore), providing technical guidance • Day-to-day guidance and coaching for solution and integration teams • Establishing and controlling technical definitions, rules, principles, and standards for teams • Assessing, reviewing and decisioning on all solution architecture designs • Delivering compelling presentations, architectural blueprint documents, environment management plan, development policy and participate in requirements-gathering workshops to influence the strategic direction of projects and lead business through solution design • Execution of best practice standards: design, coding, environment, data • Documenting any newly developed functionality in solution designs • Partnering end-to-end with Product Managers / Owners, Business Stakeholders and business analysts to understand customer requirements and process flows and translate them into Salesforce technology solutions • Managing all application architecture artifacts • Ongoing application rationalization and simplification of user experience • Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team • Manage technical delivery of custom development, integrations, and data migration elements the applications built • Advise on Cloud-based solution design • Build Proofs-Of-Concept to illustrate possible technical solutions to stakeholders and technical staff • Establish and implement development patterns for technical staff to follow • Define and implement DevOps processes to improve development quality Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. What we need from you: • Education: 4-year college degree or equivalent combination of education and experience Computer Science, Information Systems, Business Administration, or related field • 8+ years Salesforce experience with a minimum of 5 years on the Salesforce platform - Expert level understanding of the Salesforce product suite, including Service and Community Clouds (Customer and Partner) • Experience leading/guiding/mentoring junior associates on technical aspects and QA’ing of their work. • Strong prior development experience to be able to advise on aspects such as refactoring of code to reduce tech debt and code design patterns • Experience in designing Salesforce with end-to-end implementation experience • Experience leading solutions design sessions, ability to ask hard questions during those sessions and suggest best practices and efficient ways of implementing business processes • Strong Salesforce development and configuration knowledge for example VisualForce, Lightning web components, Apex, Apex triggers, Apex Web services, Flow, Workflow, Process builder, APIs, AppExchange deployment and Salesforce s-controls • Knowledge of data integration tools and experience integrating Salesforce with different business systems as well as working with integration tools (Mulesoft preferred) • Ability to define system landscape, identify gaps between current and desired future state • Understanding of Salesforce architecture, ability to design scalable solutions utilizing industry best practices • Familiarity with platform authentication patterns (SAML, SSO, OAuth) • Strong understanding and experience with Salesforce environment management, release management, deployment tools, code versioning best practices and deployment methodologies • Familiarity and experience with current DevOps processes • Understanding of data sharing and visibility considerations and how they play into platform architecture • Excellent analytical and detail-oriented skills with the ability to rapidly learn and take advantage of new concepts, business models and technologies • Deep hands-on expertise in Salesforce configuration and development • Excellent communication and presentation skills Preferred Certifications: Salesforce Platform Developer 1, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant and Salesforce Community Cloud Consultant, Salesforce Certified Technical Architect (CTA) or Salesforce Application Architect or Salesforce System Architect or B2B Solution Architect +++++++++++++++++ The legal stuff: Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire. What’s in it for you: For those candidates located in Colorado, New York or Connecticut, the annual salary range for this position is $165K-$175K+. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Stay Healthy: Medical, Dental, Vision Plans • Paid Family Leave: 12 weeks paid at 80% • Relax with Time Away: PTO + Holidays • Save for your Future: 401K with up to 4% Match • Employee Assistance: 24/7 Mental Health Resources • Disability and Insurance: Short + Long Term • Service Awards and Recognition: 1 year + 5 year • Career Development: Pay for Performance, Ongoing Education To be considered for this position, please visit www.redcross.org/jobs to apply. Diversity, Equity & Inclusion: The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas: Disaster Relief, Support for America’s Military Families, Lifesaving Blood, Health and Safety Services and International Services. The American Red Cross is a $3 Billion dollar organization with 17,000+ employees across the United States. Thousands of volunteers work to assist with disaster relief, blood drives, safety courses, support of Armed Forces, etc. The Red Cross is always looking for people with diverse backgrounds, talents, and skill levels to contribute to our mission. Annual 3rd party spend for the Red Cross is $1.3B. Job Description and Qualifications Summary: This is a key leadership role for Indirect Category Management within Supply Management at the Red Cross. The ideal candidate has solid Strategic Sourcing & Category Management experience with the Human Resources, Professional and Financial Services spend categories. Candidate competencies should include project management and supplier management (e.g. Supplier Relationship Management/SRM) in order to facilitate development of solid, written Category Strategies endorsed by stakeholders. Focus areas: Category Strategies . Written Category Strategies for assigned categories Improvement . Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Sustainability – Lead the program for Supply Management to incorporate the American Red Cross commitment to reduce the impact of climate change by integrating a climate-centric approach through the way we advance our mission, conduct our business as we manage our Supplier relationships. Best Practices & Benchmarking to improve performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate This is a critical role that has significant impact on Supply Management’s ability to deliver in terms of risk mitigation and financial improvement/cost reduction as expected by CFO. Responsibilities and Accountability: Under the direction of the Director of Supply Management: Ambassador of Supply Management for the Lines of Business and Function Leaders Creates and executes written Category Strategies endorsed by stakeholders Facilitates execution of Category Initiatives in collaboration with stakeholders Uses Influence not Command and Control to gain endorsement of proposals and strategies Lead in the development and execution of Category negotiation strategies with suppliers, including, but not limited to, specific targets for pricing, service, quality, intellectual property, liability, and risk Leads complex negotiation with suppliers, develops good agreements with the understanding of win-win outcomes Facilitate and lead Lines of Business reviews Lead strategic supplier business reviews Collaborates and recognizes the best option is the one that is agreed to by all Ensures appropriate stakeholders endorse proposals before implementation Leadership via ‘Center-Led’ approach. ‘Center-Led’ as defined by McKinsey Delivers Year-Over-Year (YOY) financial improvement in categories assigned (Target best in class 3-5 X+ ROI on total cost of team salary plus benefits) Highly responsive to all stakeholders Keeps stakeholders regularly informed (e.g. regular check-ins, etc.) Defines roles and responsibilities for each team member or participant Uses stakeholder-centric approach Demonstrates managerial courage by bringing up the ‘undiscussables’ Exhibits grace under fire Ongoing operational responsibilities will include: Maintain and improve methods to identify and communicate marketplace expertise, including market analysis, supply risk, competitive threats, demand management trends, internal purchasing behavior, and pricing strategies Drive comprehensive analytical approach to measure & interpret category performance and provide qualitative & quantitative assessment to stakeholders Provide process and policy guidance for the Category across Red Cross Generate organizational metrics/scorecard to report on category performance Requirements Bachelor’s degree in Supply Management or related field required Master’s degree a plus Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred 5+ years procurement experience, 5+ years’ experience managing categories and spend within large organization (annual revenue $1+ Billion preferred) with track record Extensive experience with the Human Resources (i.e. Contingent Labor, Recruiting Services, Learning & Development, Background Checks), Professional Services (i.e. Consulting, Corporate Insurance, Translation Services), and Financial Services (i.e. Fintech, Corporate Credit Cards, & Banking) spend categories. Experience with the Corporate Travel spend category is a plus Experience in Lean/Sigma, continuous improvement principles & practices is a plus Proficiency in Req-to-pay tools, such as Coupa, SAP, Ariba, Oracle, etc. Experience using spend analytics tools, such as SpendHQ, Coupa, Zycus, Jaggaer, etc. Exceptional computer (Microsoft office) skills, advanced knowledge of Excel (Pivot tables and V-lookup functions) and PowerPoint Managerial courage…willing to take a stand, even if unpopular Solid leadership skills that include advanced collaboration and influence skills Strong ability to build relationships across functions and at all leadership levels Ability to aggressively take the lead on implementation of savings opportunities that affect numerous Lines of Business Ability to develop business cases, presentations & stakeholder communications Ability to clearly communicate strategy, plans and issues across the organization Strong financial acumen coupled with a solid understanding of business structures, processes, and information flow in a multi-business unit organization Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ (Patrick Lencioni) The salary range for this position is: $90,000 - $110,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 05, 2023
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas: Disaster Relief, Support for America’s Military Families, Lifesaving Blood, Health and Safety Services and International Services. The American Red Cross is a $3 Billion dollar organization with 17,000+ employees across the United States. Thousands of volunteers work to assist with disaster relief, blood drives, safety courses, support of Armed Forces, etc. The Red Cross is always looking for people with diverse backgrounds, talents, and skill levels to contribute to our mission. Annual 3rd party spend for the Red Cross is $1.3B. Job Description and Qualifications Summary: This is a key leadership role for Indirect Category Management within Supply Management at the Red Cross. The ideal candidate has solid Strategic Sourcing & Category Management experience with the Human Resources, Professional and Financial Services spend categories. Candidate competencies should include project management and supplier management (e.g. Supplier Relationship Management/SRM) in order to facilitate development of solid, written Category Strategies endorsed by stakeholders. Focus areas: Category Strategies . Written Category Strategies for assigned categories Improvement . Drives YOY financial improvement and risk mitigation Performance Reporting (e.g. cost savings process, reporting, scorecards, etc.) Professional Development & Training Plan based on Role Competencies Process Improvement to assure mitigation of risk via simpler work processes Sustainability – Lead the program for Supply Management to incorporate the American Red Cross commitment to reduce the impact of climate change by integrating a climate-centric approach through the way we advance our mission, conduct our business as we manage our Supplier relationships. Best Practices & Benchmarking to improve performance based on facts Benchmarking (e.g. across industry benchmarks, best practices, etc.) Market Analysis (e.g. what are others doing in same categories, etc.) Environmental Scanning. Keeps abreast of market intelligence in categories assigned and incorporates into work plans as appropriate This is a critical role that has significant impact on Supply Management’s ability to deliver in terms of risk mitigation and financial improvement/cost reduction as expected by CFO. Responsibilities and Accountability: Under the direction of the Director of Supply Management: Ambassador of Supply Management for the Lines of Business and Function Leaders Creates and executes written Category Strategies endorsed by stakeholders Facilitates execution of Category Initiatives in collaboration with stakeholders Uses Influence not Command and Control to gain endorsement of proposals and strategies Lead in the development and execution of Category negotiation strategies with suppliers, including, but not limited to, specific targets for pricing, service, quality, intellectual property, liability, and risk Leads complex negotiation with suppliers, develops good agreements with the understanding of win-win outcomes Facilitate and lead Lines of Business reviews Lead strategic supplier business reviews Collaborates and recognizes the best option is the one that is agreed to by all Ensures appropriate stakeholders endorse proposals before implementation Leadership via ‘Center-Led’ approach. ‘Center-Led’ as defined by McKinsey Delivers Year-Over-Year (YOY) financial improvement in categories assigned (Target best in class 3-5 X+ ROI on total cost of team salary plus benefits) Highly responsive to all stakeholders Keeps stakeholders regularly informed (e.g. regular check-ins, etc.) Defines roles and responsibilities for each team member or participant Uses stakeholder-centric approach Demonstrates managerial courage by bringing up the ‘undiscussables’ Exhibits grace under fire Ongoing operational responsibilities will include: Maintain and improve methods to identify and communicate marketplace expertise, including market analysis, supply risk, competitive threats, demand management trends, internal purchasing behavior, and pricing strategies Drive comprehensive analytical approach to measure & interpret category performance and provide qualitative & quantitative assessment to stakeholders Provide process and policy guidance for the Category across Red Cross Generate organizational metrics/scorecard to report on category performance Requirements Bachelor’s degree in Supply Management or related field required Master’s degree a plus Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred 5+ years procurement experience, 5+ years’ experience managing categories and spend within large organization (annual revenue $1+ Billion preferred) with track record Extensive experience with the Human Resources (i.e. Contingent Labor, Recruiting Services, Learning & Development, Background Checks), Professional Services (i.e. Consulting, Corporate Insurance, Translation Services), and Financial Services (i.e. Fintech, Corporate Credit Cards, & Banking) spend categories. Experience with the Corporate Travel spend category is a plus Experience in Lean/Sigma, continuous improvement principles & practices is a plus Proficiency in Req-to-pay tools, such as Coupa, SAP, Ariba, Oracle, etc. Experience using spend analytics tools, such as SpendHQ, Coupa, Zycus, Jaggaer, etc. Exceptional computer (Microsoft office) skills, advanced knowledge of Excel (Pivot tables and V-lookup functions) and PowerPoint Managerial courage…willing to take a stand, even if unpopular Solid leadership skills that include advanced collaboration and influence skills Strong ability to build relationships across functions and at all leadership levels Ability to aggressively take the lead on implementation of savings opportunities that affect numerous Lines of Business Ability to develop business cases, presentations & stakeholder communications Ability to clearly communicate strategy, plans and issues across the organization Strong financial acumen coupled with a solid understanding of business structures, processes, and information flow in a multi-business unit organization Continuous learner and ability to consider ‘The Art of the Possible’ Practices learning from ‘5 Dysfunctions of Team’ (Patrick Lencioni) The salary range for this position is: $90,000 - $110,000 Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location. The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit www.redcross.org/jobs to apply . *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Statewide, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross is seeking an Associate Service Designer, Humanitarian Services Digital Product Management. This position is a Work from Home position and can be located anywhere in the continental US. The salary range for this position is $ 80,000- $92,000. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Job Summary: The Humanitarian Services Product Management team aspires to create human-centered digital experiences for our workforce and clients and to ensure our digital products support successful mission delivery. As a Service Designer, you will apply design thinking approaches and collaborate with cross-functional teams to facilitate discovery of problems and opportunities in both digital experiences and business processes as well as co-create solutions to improve the experience, adoption, and mission success of our digital product portfolio. Our products support our humanitarian mission in many ways, including delivering financial assistance to those impacted by disasters, visualizing situational awareness for disaster response and logistics operations, and onboarding and assigning volunteers to critical mission roles. Typical activities include using design thinking methods (e.g., ideation, journey mapping, service blueprinting, prototyping, testing, and feedback) as well as business analysis methods (e.g., business capability and process mapping) throughout the product design and delivery lifecycle and with a wide range of audiences, from senior leadership to front-line implementers. You’ll work closely with product engineering colleagues on user story development and solution design. You’ll bring a holistic view by researching externally for design inspiration and best practices while incorporating internal constraints such as business and technology policy, compliance, and standards to reduce risk. The digital product that this individual will be servicing is our Volunteer Connection workforce management system. This system is used to recruit, match, onboard, train, deploy and continuously engage and recognize our volunteer workforce across all Red Cross business units and lines of service. We take a holistic view of the entire digital experience for prospective and current volunteers and ask how might we make it easier to volunteer with us, find new opportunities to contribute, and deliver mission-critical services. Responsibilities: 1. Collaborating with technology, product, and business teams to uncover customer and business needs and translate them into intuitive and engaging digital experience designs that lead to desired mission outcomes. 2. Facilitating discovery sprints and workshops to support early-stage product definition by uncovering customer pain points and opportunities. 3. Facilitating collaboration and communication between technology and business stakeholders through discovery, design, and product development sprints. 4. Adapting industry best practices and creating new service design and business analysis tools, methods, and standards. Promote adoption across cross-functional teams. 5. Learn and understand business processes and how new applications or current system enhancements can best ensure the success of business users. Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions. Evaluate new IT developments, applications and evolving business/systems requirements. Document, analyze, and clarify business requirements and translate into technology artifacts from which technology solutions are developed ensuring adherence to system architecture and software compliance standards. Define new and enhanced business processes. 6. Creating effective visual storytelling artifacts of business and technology concepts to promote decision-making and product design. 7. Partner with clients to develop a strategic plan to implement their technology vision. Audit existing and blueprint new digital experiences, identifying opportunities and solutions for improvement and experimentation. 8. Creating process and user flows, journey maps and interaction models, and service blueprints, resulting in low to high-fidelity prototypes, artifacts, and tools. Qualifications: Education: Bachelor's degree in a related field required or equivalent experience. Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required*. At least 2 years of experience in digital service design, digital product design, user experience UX design, human-centered design, or customer experience design and at least 2 years of design thinking and/or UX tools and methods. Management Experience: N/A Skills & Abilities: Proficiency in at least 3 of the following areas: agile product development projects, design sprints, design workshop facilitation, digital service design, UX and UI design, business process redesign, user story development, requirements analysis, product analytics Ability to apply knowledge of systems life cycle, systems integration, and data management principles. Intermediate business acumen with the ability to align IT priorities with business objectives. Clear and effective writing, documentation, and business facilitation/presentation skills. Intermediate proficiency with business assessment/modeling and agile product development tools (e.g., Mural, Miro, LucidChart, Figma, Axure, Jira, Confluence, Monday.com, etc). Travel: Occasional travel may be required for workshops and direct client and workforce user experience research. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. - Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 12, 2022
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The American Red Cross is seeking an Associate Service Designer, Humanitarian Services Digital Product Management. This position is a Work from Home position and can be located anywhere in the continental US. The salary range for this position is $ 80,000- $92,000. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Job Summary: The Humanitarian Services Product Management team aspires to create human-centered digital experiences for our workforce and clients and to ensure our digital products support successful mission delivery. As a Service Designer, you will apply design thinking approaches and collaborate with cross-functional teams to facilitate discovery of problems and opportunities in both digital experiences and business processes as well as co-create solutions to improve the experience, adoption, and mission success of our digital product portfolio. Our products support our humanitarian mission in many ways, including delivering financial assistance to those impacted by disasters, visualizing situational awareness for disaster response and logistics operations, and onboarding and assigning volunteers to critical mission roles. Typical activities include using design thinking methods (e.g., ideation, journey mapping, service blueprinting, prototyping, testing, and feedback) as well as business analysis methods (e.g., business capability and process mapping) throughout the product design and delivery lifecycle and with a wide range of audiences, from senior leadership to front-line implementers. You’ll work closely with product engineering colleagues on user story development and solution design. You’ll bring a holistic view by researching externally for design inspiration and best practices while incorporating internal constraints such as business and technology policy, compliance, and standards to reduce risk. The digital product that this individual will be servicing is our Volunteer Connection workforce management system. This system is used to recruit, match, onboard, train, deploy and continuously engage and recognize our volunteer workforce across all Red Cross business units and lines of service. We take a holistic view of the entire digital experience for prospective and current volunteers and ask how might we make it easier to volunteer with us, find new opportunities to contribute, and deliver mission-critical services. Responsibilities: 1. Collaborating with technology, product, and business teams to uncover customer and business needs and translate them into intuitive and engaging digital experience designs that lead to desired mission outcomes. 2. Facilitating discovery sprints and workshops to support early-stage product definition by uncovering customer pain points and opportunities. 3. Facilitating collaboration and communication between technology and business stakeholders through discovery, design, and product development sprints. 4. Adapting industry best practices and creating new service design and business analysis tools, methods, and standards. Promote adoption across cross-functional teams. 5. Learn and understand business processes and how new applications or current system enhancements can best ensure the success of business users. Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions. Evaluate new IT developments, applications and evolving business/systems requirements. Document, analyze, and clarify business requirements and translate into technology artifacts from which technology solutions are developed ensuring adherence to system architecture and software compliance standards. Define new and enhanced business processes. 6. Creating effective visual storytelling artifacts of business and technology concepts to promote decision-making and product design. 7. Partner with clients to develop a strategic plan to implement their technology vision. Audit existing and blueprint new digital experiences, identifying opportunities and solutions for improvement and experimentation. 8. Creating process and user flows, journey maps and interaction models, and service blueprints, resulting in low to high-fidelity prototypes, artifacts, and tools. Qualifications: Education: Bachelor's degree in a related field required or equivalent experience. Experience: Minimum 4 years of related experience or equivalent combination of education and related experience required*. At least 2 years of experience in digital service design, digital product design, user experience UX design, human-centered design, or customer experience design and at least 2 years of design thinking and/or UX tools and methods. Management Experience: N/A Skills & Abilities: Proficiency in at least 3 of the following areas: agile product development projects, design sprints, design workshop facilitation, digital service design, UX and UI design, business process redesign, user story development, requirements analysis, product analytics Ability to apply knowledge of systems life cycle, systems integration, and data management principles. Intermediate business acumen with the ability to align IT priorities with business objectives. Clear and effective writing, documentation, and business facilitation/presentation skills. Intermediate proficiency with business assessment/modeling and agile product development tools (e.g., Mural, Miro, LucidChart, Figma, Axure, Jira, Confluence, Monday.com, etc). Travel: Occasional travel may be required for workshops and direct client and workforce user experience research. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined. - Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The Service to the Armed Forces (SAF) and International Services (IS) Division mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF-IS at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families. POSITION SUMMARY: American Red Cross Reservists assist in the delivery of American Red Cross programs and services to members of the United States military deployed to conflict areas, in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments to ensure all service delivery is efficient and thorough. This is a Reserve assignment for overseas deployment in February or June 2023 (deployments are 6 months in duration). RESPONSIBILITIES: Primary mission is providing emergency communications services between military personnel and their families. Represents the American Red Cross and promotes its programs and services on the installation by ensuring effective working relationships with the military community. Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. Performs financial and administrative functions as required in accordance with policies and procedures of American Red Cross. Participate fully in ARC morale program on installation. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items and special events such as game nights or birthday parties. Support installation events such as fun runs and other special events. Other duties as assigned to include possible custodial or maintenance related tasks. QUALIFICATIONS: Bachelor’s degree is preferred, however equal combination of relevant experience and education will be considered in lieu of college degree. At least five years of relevant experience. Requires strong computer skills (MS Office, etc.). Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is strongly desired. U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear uniforms, and live and work in harsh and stressful environment in conflict areas. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Apr 11, 2022
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? **** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment **** Join us—Where your Career is a Force for Good! Job Description: The Service to the Armed Forces (SAF) and International Services (IS) Division mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF-IS at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families. POSITION SUMMARY: American Red Cross Reservists assist in the delivery of American Red Cross programs and services to members of the United States military deployed to conflict areas, in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments to ensure all service delivery is efficient and thorough. This is a Reserve assignment for overseas deployment in February or June 2023 (deployments are 6 months in duration). RESPONSIBILITIES: Primary mission is providing emergency communications services between military personnel and their families. Represents the American Red Cross and promotes its programs and services on the installation by ensuring effective working relationships with the military community. Assists in the supervision of volunteer staff and management of all related human resource functions - including recruitment, training, utilization, evaluation and recognition in accordance with ARC policies and procedures; helps ensure volunteer staff ratio reflects the diversity of the population being served. Performs financial and administrative functions as required in accordance with policies and procedures of American Red Cross. Participate fully in ARC morale program on installation. This may include hospital visits, canteen functions, internet lounges, libraries, distribution of donated items and special events such as game nights or birthday parties. Support installation events such as fun runs and other special events. Other duties as assigned to include possible custodial or maintenance related tasks. QUALIFICATIONS: Bachelor’s degree is preferred, however equal combination of relevant experience and education will be considered in lieu of college degree. At least five years of relevant experience. Requires strong computer skills (MS Office, etc.). Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is desired. Familiarity with military culture, regulations and protocol is strongly desired. U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear uniforms, and live and work in harsh and stressful environment in conflict areas. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
