81 CSR jobs

Bilingual Spanish/ English Customer Service Representative ¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.   About Foundever  Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview  As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay:   Starting at $19/hour, with paid training at $15/hour. Work Schedule:   Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits:   401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities:   Clear pathways for career advancement within the company. What We’re Looking For Bilingual Proficiency:  Must speak fluent English and Spanish Location:  Must reside in DeLand, FL, or within commuting distance Age Requirement:  Must be at least 18 years old Education:  High school diploma or GED equivalent is required Experience:  Preferred 6 months to 1 year of relevant work experience Availability:  Must have flexible availability during operating hours Customer Service Skills:  A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy:  Proficient in navigating system tools to search for information and answers Customer Service Excellence:  Demonstrated ability to deliver exceptional service consistently Reliability:  Dependable and responsible, with a strong commitment to your role Critical Thinking:  Capable of assessing situations and developing empathetic solutions Service Orientation:  A personal drive to serve others with compassion and professionalism Organizational Skills:  Strong organizational abilities to manage tasks effectively Self-Motivated Learner:  Ability to independently learn and successfully pass the paid training provided by Foundever.      Military Partners  We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.  Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team?  Visit us at   https://foundever.com/ and connect with us on   Facebook ,   LinkedIn , and   Twitter .   

We are seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing top-tier customer support across various communication channels, ensuring customer satisfaction, and fostering positive relationships with clients. This role requires excellent communication, problem-solving skills, and a passion for delivering exceptional service. Key Responsibilities : Provide outstanding customer service by addressing inquiries, resolving issues, and delivering prompt and accurate information via phone, email, live chat, or social media platforms. Manage customer concerns, complaints, and feedback with professionalism, ensuring a positive experience and swift resolution. Process customer orders, returns, exchanges, and payments with attention to detail and accuracy. Offer product guidance, troubleshooting assistance, and expert advice to customers, ensuring they receive the most effective support. Maintain up-to-date records of customer interactions, transactions, and feedback using customer relationship management (CRM) systems. Collaborate effectively with internal teams, such as sales, technical support, and logistics, to provide seamless customer service and resolve complex issues. Track and monitor customer satisfaction metrics and take proactive steps to improve service delivery where necessary. Stay well-informed about company products, services, promotions, and policy changes to provide accurate and relevant support. Follow up with customers to ensure concerns are fully addressed and satisfaction is achieved. Contribute to the achievement of team and company goals, including service level agreements (SLAs) and customer retention targets. Qualifications : High school diploma or equivalent (Bachelor’s degree preferred). Proven experience in customer service, preferably in a fast-paced or customer-centric environment. Excellent communication skills, both verbal and written, with an ability to communicate complex information in a clear and concise manner. Strong problem-solving skills and ability to handle challenging customer situations with patience and professionalism. Proficient in using customer service software, CRM platforms, and Microsoft Office Suite (or willingness to learn new tools). Ability to work both independently and collaboratively within a team. Strong organizational skills with a keen attention to detail and the ability to multitask effectively. A customer-first mindset, with a focus on ensuring a seamless, positive experience for each customer. Preferred Skills : Experience with call center or customer support systems. Multilingual abilities (preferred but not required based on customer demographics). Familiarity with industry-specific products or services. Previous experience in handling high volumes of customer interactions. Working Conditions : Full-time or part-time position, with flexibility to accommodate varying shifts (including evenings, weekends, and holidays when required). Office-based or remote position, depending on the company’s operational needs. Fast-paced, results-driven work environment where customer satisfaction is the priority.

Customer Service Representative Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Customer Service Representative Duties and Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Customer Service Representative Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule

Bilingual Spanish/ English Customer Service Representative ¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?   Join our dynamic team at Foundever in Fort Smith, AR where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office. About Foundever  Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   Why You Should Join Us Competitive Pay:   Starting at $19/hour, with paid training at $15/hour. Work Schedule:   Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits:   401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities:   Clear pathways for career advancement within the company. What We’re Looking For Bilingual Proficiency:  Must speak fluent English and Spanish Location:  Must reside in Fort Smith, AR, or within commuting distance Age Requirement:  Must be at least 18 years old Education:  High school diploma or GED equivalent is required Experience:  Preferred 6 months to 1 year of relevant work experience Availability:  Must have flexible availability during operating hours Customer Service Skills:  A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy:  Proficient in navigating system tools to search for information and answers Customer Service Excellence:  Demonstrated ability to deliver exceptional service consistently Reliability:  Dependable and responsible, with a strong commitment to your role Critical Thinking:  Capable of assessing situations and developing empathetic solutions Service Orientation:  A personal drive to serve others with compassion and professionalism Organizational Skills:  Strong organizational abilities to manage tasks effectively Self-Motivated Learner:  Ability to independently learn and successfully pass the paid training provided by Foundever.        Military Partners  We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.  Equal Opportunity Employment (EEO)  Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.     Interested in Becoming Part of Our Team?  Visit us at   https://foundever.com/ and connect with us on   Facebook ,   LinkedIn , and   Twitter .    

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .  We offer great benefits, competitive pay, and great working environment!    We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $28.03 - $35.55 hourly. Salary is commensurate with experience.   POSITION SUMMARY: Under the direction of the Chief Clinical Operations Officer, the Contact Center Manager is responsible for the daily operations of the contact center and supervision of the contact center specialists. Their duties include hiring and training Contact Center Specialists, establishing goals for contact center staff to follow and resolving any customer issues or other contact center problems that occur.                                                                                                                ESSENTIAL DUTIES AND RESPONSIBILITIES: Hire, onboard, and train contact center personnel. Plan, organize, implement, and monitor contact center operations, including but not limited to, the following areas: Customer service Appointment Scheduling Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or other APLA Health staff. Coach contact center staff through challenging customer service issues. Manage staff by assigning and delegating tasks as needed. Monitor, coach, and appropriately discipline under-performing staff Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system. Provide phone coverage due to staff shortages as a result of call outs, vacations, etc. Analyze contact center data and prepare reports for clinic/upper management. Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis. Lead team meetings and give presentations to clinic management as requested. Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of the contact center team. Develop monthly, quarterly, and annual contact center goals and action plans. Prepare work schedule to ensure efficient coverage. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Create personnel and supply budgets for approval. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the front office administrators to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Contact Center. Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure. Assist with emergency management and preparedness plans and tasks. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. On occasion, based on business necessity, staff may be required to work a non-standard schedule.       OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.   REQUIREMENTS: Training and Experience: A bachelors’ degree in communications, business management or a related field strongly preferred. At least four (4) years’ experience working in customer service and/or personnel management. At least four (4) years’ experience in a management or supervisory role in a Call/Contact Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the contact center team. Ability to stay calm in stressful situations. Experience working in a Federally Qualified Health Center preferred Bilingual English/Spanish preferred Knowledge of: Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral Contact Center operations management HIPAA and OSHA guidelines Quality management and performance improvement eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility and authorization process Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)   Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Possess active listening skills Communicate effectively with patients, staff, peers, and superiors Maintain strictest confidentiality of patients Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision   WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.   SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster, or medical/religious exemption.   Equal Opportunity Employer: minority/female/disability/transgender/veteran .

Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!   Work Location: Salem/Marion; hybrid position.   What you will do!   Customer Service Representative (two positions). These positions sit within the Medicaid Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.4 million individuals who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.   This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. Consistent and reliable attendance is required to meet the expectations of this job, to facilitate call center volume, and to ensure that OHP member calls are responded to timely.   The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:   Provide an explanation of rules, policies, and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization. Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities, and agency staff. Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources.  Respond in a professional manner to callers who are feeling frustrated, confused, or concerned, or who are seeking support to lodge complaints or report fraud. Verify eligibility/coverage dates, coordinated care and third-party resources. OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030. What's in it for you? We offer exceptional medical, vision and dental benefits packages https://www.oregon.gov/oha/pebb/pages/alex.aspx   Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits. WHAT WE ARE LOOKING FOR: Minimum Qualifications Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations. Desired Attributes Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali. Demonstrates skills in the following areas:   Constructive and Collaborative Working Relationships  Critical Decision-making and Problem-solving Customer Service and Person-centered Engagement Data Entry Accuracy and Productivity Workload Planning & Prioritization Strong Oral and Written Communication, including preparation of reports.  Multi-line telephone and quality keyboarding skills  Technical and Computer Skills Training and Technical Assistance   Application Deadline:  12/08/2024 Salary Range:  $3,218 - $4,338 Monthly

Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      At the American Red Cross, your uniqueness can shine!       WHAT YOU NEED TO KNOW (Job Overview):   When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.       The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole       WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.   Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.    Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused     Standard Schedule:    To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays.    Schedule is provided 2-3 weeks in advance     Pay Information:   Starting rate $22.38   Sign On Bonus:  $1,000 WHAT YOU NEED TO SUCCEED (Minimum Qualifications):   Associates degree OR a combination of education and work experience.   Minimum of one year customer service experience in public setting required.    Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.    Basic computer skills are required. Must be proficient with Microsoft office applications.      WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):   Prior healthcare or phlebotomy experience (CNA, MA, EMT etc)   Prior leadership experience     BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO:  Starting at 15 days a year; based on FLSA status and tenure   Holidays: 11 paid holidays comprised of six core holidays and five floating holidays   401K with match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​

Employment Type:   Part-Time, On-site #LI-ONSITE This Teller position starts at $16.35 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program. What you'll do: You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia. What to know about Advia: Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard." Why you should work for us: There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life! Excited to hear more...here are the deets of the position:   We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs. What you'll need: To genuinely care about people creating you to Act with Integrity and Keep People at the Core. A willingness to learn and appreciation of coaching to foster professional growth. A want to be empowered to find ways to say Yes! Strong communication skills. Cash handling and customer service experience is strongly preferred, but we can teach this too! A team centered mentality. Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers

Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      At the American Red Cross, your uniqueness can shine!       WHAT YOU NEED TO KNOW (Job Overview) :     When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.       The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole       WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :   Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.   Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.    Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused   May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.    ​ Standard Schedule (Manchester, New Hampshire): You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion. Schedule is provided 2-3 weeks in advance Pay Information: Starting Rate: $18.45 per hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :   High school diploma or equivalent required   Customer service experience and effective verbal communication skills are required   A current, valid driver's license with good driving record is required.     Basic computer skills required   Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.   WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :   Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)   Prior leadership experience   BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO:  Starting at 15 days a year; based on FLSA status and tenure   Holidays:  11 paid holidays comprised of six core holidays and five floating holidays   401K with Company match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Customer Service Representative (Williamsburg Area Transit Authority)   $15.76 / hour +  Part-Time County Benefits . Part Time Positions Available (20 hours per week). The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations. Responsibilities: Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required. Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area. Utilizes and monitors radio and dispatch messages for service. Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records. Reconciles daily fare collection and maintains related paperwork and system files. Requirements: Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales. Must possess reliable transportation to work site(s). Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services. Skill in use of computer software including Microsoft Office Suite. Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.   Click here ​ for full job description. Accepting applications until 11:59PM EST on 01/18/2024. Cover letters and resumes may also be attached, but a  fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at  https://jobs.jamescitycountyva.gov    

POSITION SUMMARY: Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.                                                                ESSENTIAL DUTIES AND RESPONSIBILITIES: Hire, onboard, and train call center personnel. Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas: Customer service Appointment Scheduling Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff. Coach call center staff through challenging customer service issues. Manage staff by assigning and delegating tasks as needed. Monitor, coach, and appropriately discipline under-performing staff Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system. Provide phone coverage due to staff shortages as a result of call outs, vacations, etc. Analyze call center data and prepare reports for clinic/upper management. Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis. Lead team meetings and give presentations to clinic management. Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team. Develop monthly, quarterly, and annual call center goals and action plans. Prepare work schedule to ensure efficient coverage. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Create personnel and supply budgets for approval. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center. Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure. Assist with emergency management and preparedness plans and tasks. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.  REQUIREMENTS: Training and Experience: High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred. 4 years’ experience working in customer service and/or personnel management. 4 years’ experience supervising in a Call Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team. Ability to stay calm in stressful situations. Experience working in a Federally Qualified Health Center preferred. Bilingual English/Spanish preferred. Knowledge of: Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral Call Center operations management HIPAA and OSHA guidelines Quality management and performance improvement eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility and authorization process Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred) Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Possess active listening skills Communicate effectively with patients, staff, peers, and superiors Maintain strictest confidentiality of patients Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/veteran/transgender. 

LOCATION:   The ideal candidate will live within 50 miles of our Grand Prairie, TX PulsePoint. On-site 6 weeks for training and then virtual. SHIFT: 8am-4:30pm CST 4:00pm - 12:30am CST 12:00am - 8:30am CST CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first. The Pharmacy Call Center Associate (Pharmacy Cust Associate I)   is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. How you will make an impact: Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner. Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support. Completes necessary research to provide proactive, thorough solutions. Displays ownership of service requests ensuring high quality resolution and follow-thru. Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them. Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.   Preferred Skills, Capabilities, and Experiences: Experience with mail order pharmacy strongly preferred. Experience in a high volume inbound call center strongly preferred. Experience using Salesforce preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Be part of an Extraordinary Team Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact? We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact  ability@icareerhelp.com  for assistance.

Would you like to work at one of the nation’s most respected, mission-driven organizations?  If so, the American Academy of Pediatrics (AAP) is seeking a Bilingual Member and Customer Care Representative II to resolve and respond to inquiries from AAP members and other customers, ensuring premier member/customer support.  This person will also assist Spanish speaking members/customers.   Hours: 8:30am – 5:00pm, with a 1-hour lunch.   Why work for the AAP? Strong focus on work/life balance. State-of-the-art building equipped with standing desks, treadmill desks, cycle desks, on-site fitness center, and on-site exercise classes. An on-site cafeteria with food costs that are subsidized by AAP. Strong focus on mental health and wellness. Tuition reimbursement. Competitive PTO and sick leave. Annual year-end company-wide week off the last week of December. Excellent parental benefits, including adoption assistance. A full list of benefits can be found here (https://downloads.aap.org/DOHRAS/BenefitsAtAAP.pdf).   Some tasks include: Analyze and respond to various member/customer inquiries/requests received via phone, e-mail, regular mail, and fax, taking the appropriate action(s) required; includes problem solving, follow-up and resolution. Assist staff in translation projects from English to Spanish and vice versa. Assist with inquiries from Spanish speaking members/customers. Maintain member and non-member records in the database, including addresses, telephone numbers, affiliations, section and/or chapter designations, etc. Provide level 1 technical assistance to support AAP electronic products and services. Investigate issues related to shipment of products, returns, credits and new order status; obtain and provide signature proof of deliveries as required. Process membership dues payments and publication/subscription orders received by phone.   Qualifications needed: High school graduate or equivalent required. Some college level coursework in business, accounting, communications, or computer services preferred. At least three years’ related customer service experience required, preferably in a multi-channel (eg, phone, e-mail) environment. Must be English/Spanish bilingual, and able to fluently read, write, speak and translate both languages. Excellent data entry, organizational, time management, diplomacy, interpersonal, verbal/written communication, and customer service skills required. Some overtime may be required. Hybrid work environment of 40% of work time in the office per month. All AAP employees must be fully vaccinated against COVID-19. Requests for a medical or religious accommodation in regard to this vaccination can be submitted for consideration upon an offer of employment .   To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment .   The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.   Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.

Licensing Qualification Specialist (Public Service Representative 4) Salary Range: $2,823 - $4,073   The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Salem, OR is recruiting for a Customer Service Representative to provide assistance to the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs, using independent judgement, and assisting with determination of applicant qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures. This is a full-time, permanent position and is represented by a union, SEIU. OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030. The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone. What you will do! You will respond to general inquiries and organize and maintain filing system and computerized record. You will assess appropriate fees and process financial transactions. You will review and evaluate and supporting documentation to determine eligibility and send notification. You will assist with the development and onboarding of legislatively assigned boards/councils/programs. You will coordinate with others to obtain and share licensing and database information as well as resolve discrepancies between current process and new policy, rules, law. This position is not eligible to work remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources. What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx   Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision and core values.   WHAT WE ARE LOOKING FOR: Three (3) years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative. At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance. Preference will be given for experience providing service in an area of public health and/or licensing. Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing. Must be able to multi-task in a fast-paced environment. Possess excellent computer data entry skills to enter information into office database.   How to Apply: Complete the online application at Oregonjobs.org using job number REQ-132414 Application Deadline: 07/30/2023

We are an independent Insurance Agency proudly serving Oregon and Washington for almost 40 years! Our agency specializes in Property and Casualty Insurance. We are looking for a responsible energetic individual interested in becoming a part of our team. Individuals must have a high school diploma or GED. Prior experience in customer service is preferred. Must have basic computer skills, anything extra is a plus. We are in need of someone who speaks English and Spanish fluently.  Applicant must   be willing to get their insurance license in the near future. Our company will pay the fees associated with this. OR have P&C insurance license that is valid and in good standing. Job duties are but not limited to: Answering and making phone calls Assisting customers by phone or in person Receiving payments Data entry, and filing. Wage will depend on experience. Minimum starting wage is at 17.00/hr. This is a long-term position. Please do not apply if you are only looking for temporary work. You must be able to pass a criminal background check as well.

We are seeking 4 eager Customer Service Representatives (known internally as Hours of Service Representatives) to join the team in Schuylkill Haven, PA! Essential Job Duties Provide top-notch customer service to our Drivers and Agents Collaborate with Drivers maintain adherence to the hours-of-service federal regulations Enter data into internal systems Generate reports Audit Driver logs for violations pertaining to the Federal Motor Carrier Safety Administration (FMCSA) hour restrictions; review hours-of-service violations with Agents and Drivers Provide basic mobile equipment troubleshooting (Drivers have tablet for logs. We can login to support with any issues. White glove treatment) Required Qualifications High school diploma or equivalent 1+ years Customer Service experience Basic computer and internet proficiency Excellent phone skills Working knowledge on how to use mobile devices and applications Proficient in Microsoft Outlook, Word, and Excel Ability to maintain composure in stressful situations Effective time management skills Strong typing skills Ability to read, speak, write, and understand English in a professional manner, through all methods of communication Preferred Qualifications Logistics industry experience Experience training others What's in it for me? Medical, dental, and vision insurance HSA & FSA accounts Disability insurance 401K match Paid vacation 8 Paid holidays The opportunity to work with a team of good humans!

Bringing smiles is what we do at TTEC… for you and the customer. As a  Temporary Bilingual Customer Service Representative – Govt Public Trust Clearance – Spanish English working remotely,  you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.  This role is limited to residents of certain locations in the United States only.  This position is open to residents of  AL, AR, AZ, CO, DE, FL, GA, ID, IN, KS, KY, LA, MO, MS, MT, NE, NM, OR, NC, NV, OH, OK, PA,SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.   Applications for this roll will not be accepted from residents of AK, CA, CT, HI, IL, IA, MA, MD ME, MI, MN, NH, NJ, NY, ND, RI, or WA or outside of the United States.  These restrictions are for this opportunity only.  You may qualify for other TTEC openings.  Please continue to search TTECjobs.com.  What You’ll be Doing   TTEC supports a number of government contracts for both long term and short-term assignments. When a national emergency strikes, we’re at the ready.  These positions are fulfilling as you support those US residents when they are at their time of need.  During a Typical Day, You’ll   Consult with your neighbors on the available services that can support their situation   Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat  Respond to customer inquiries with active listening  Resolve customer issues with patience and understanding  What You Bring to the Role   6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge  Great written and verbal communication skills in Spanish-English  Computer experience  High speed internet connection (>20 mbps)  What You Can Expect   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  And those interested and in good standing when the assignment ends will be prioritized for other TTEC roles.   Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role  We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.  About TTEC   Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer. As a  Bilingual Customer Service Representative – Spanish-English working remotely,  you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture  What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll   Answer incoming communications from customers    Conduct research to provide answers for customers to resolve their issues   What You Bring to the Role   Bilingual in English and Spanish  6 months or more of customer services experience   High school diploma or equivalent   Recognize, apply and explain your product or service knowledge    Computer experience  The Equipment You'll Need  Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments  While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)  Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in  What You Can Expect   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50   And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role   We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  About TTEC   Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we are all about the Human Experience. Elevated.  As a  Bilingual Healthcare Customer Service Representative working remotely,  you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning, employment experience.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.      On a typical day, you’ll  Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role High-speed internet connection (>15 mbps) 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent  Computer savvy Bilingual in English and Spanish What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages of $15 to $17 And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/. A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.   Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Toll Operator working in Atlantic City, NJ , you’ll be a part of creating and delivering amazing customer experiences.  What You’ll be Doing Do you have a passion for working with people?  Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll Be the face and smile of the toll collection operations requiring individual service  Classify and college proper toll amounts from motorists traveling through the toll lane Make change, issue receipts and write insufficient fund slips Complete operations reports and balance cash deposits at end of shift What You Bring to the Role Bilingual in English and Spanish Your pleasant and customer service-oriented manner High school diploma or equivalent Current valid New Jersey driver’s license Ability to work shifts that will likely include weekends Ability to walk long distances including across toll lanes and climb or descend stairs while carrying up to 30 pounds Cash handling experience on a computerized system What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds A Bit More About Your Role We’ll train you to be a subject matter expert in your field while on the job. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the area operations manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, National origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Primary Location :   US-NJ-Atlantic City Job :   _Customer Care Representative  

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Clifton Forge, VA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.  Primary Location :   US-VA-Clifton Forge Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  San Francisco, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.  Primary Location :   US-CA-San Francisco Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Hampton, VA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Los Angeles, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Sacramento, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savv y High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  working remotely in  Texas,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps).  A hardwired connection to your home router is recommended. The Equipment You'll Need Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Healthcare Customer Service Representative working remotely in Orlando, FL,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)   What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

MiQ’s Programmatic Fellowship (MPF) Develop the skills, experiences, and connections to accelerate your career in digital advertising MiQ is launching our Fellowship Program (Internship) to train and develop emerging talent interested in digital advertising. MPF is a full-time, paid opportunity for college juniors, seniors, and recent graduates who want to explore the growing field of programmatic advertising OR those looking to jumpstart/re-start a career in ad-tech from any walk of life Participants will gain significant on-the-job learning experience within a chosen specialization (account management or programmatic trading) while building a professional tool kit and creating friendships and mentorships throughout a 10 week period.  Program Components Technical training: Industry learning and role specific training Experiential learning: Projects and shadowing Professional training and development: Time management and communication skills Team building: Networking and social events  2023 Program Dates June 5th - August 11th (10 Weeks)  Eligibility Requirements Authorized to work in the US (We will not be able to sponsor visa's at this time) Be available for the full Fellowship Program period (June 5th - August 11th) Priority consideration for those who are currently a college junior or senior Immediately available to jumpstart a career in ad-tech Be able to commute to one of our office HQ's (NYC, D.C., Chicago, Atlanta, Denver, Dallas, L.A.) during Fellowship  Application Process Application Deadline: March 31st Round 1: Submit your resume & answer our writing prompt as your cover letter Round 1a (only for those interested in the Trading track): A brief 5 question Math test after passing the resume review and writing prompt. Round 2: Preliminary phone interview Round 3: Virtual Interview Day  Writing Prompt (please attach as your cover letter) Take a look at our core values. Which one resonates with you the most and why? Further, tell us what excites you the most about our Fellowship program and how it can help you accomplish your short-term career goals (please write in 500 words or less). Pay Transparency  For individuals assigned and/or hired to work in New York City, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This opportunity has a set hourly rate of $20/hr . This range may vary for positions outside of New York City as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.   Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people. Apply Today Equal Opportunity Employer  E-Verify Employer

At TTEC, we’re all about the Human Experience. Elevated. As a  Remote Bilingual Customer Service Representative - Vietnamese-English working the overnight shift , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, HI or outside of the United States.  Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Vietnamese 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)  What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  Base pay of up to $20/hour (base pay + language premium and night differential) For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/. A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.   Job :   _Customer Care Representative  

At TTEC, we’re all about the Human Experience. Elevated. As a  Healthcare Customer Service Representative working remotely in Orlando, FL,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)  What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.    :   US-FL-Orlando :   _Customer Care Representative

SCI TECHNOLOGY INC IS HIRING NOWFULL-Time/part-timeCall Center RepresentativesCustomer ServiceDate EntryPosition Available now(start as soon as tomorrow!)Pay:$20.00/HrTraining: 2 week ($20/HrHours : FlexibleMonday-Friday :8am-3pmAvailable : Strictly Data entry work from home GREAT FOR YOUNG AND ADULTNo Experience Needed! We Train! Bonuses! Paid weekly via Direct Deposit/ Check depend on your Choice Full Benefits: 401K, Medical, Vision, Life.

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative - Spanish-English  in  McAllen, TX  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  This position requires that you reside within  50 miles  of  McAllen, TX .   What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet (>25mbps); hardwired connection to your modem/router is recommended  A quiet workspace in your home where you can work without background noise (trust us, you'll appreciate the quiet)  ​​​​ What You Can Expect  Competitive pay of $18 per hour  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you. A Bit More About Your Role   We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a  Bilingual Licensed Healthcare Insurance Agent - Spanish-English  work from home. That’s right.  We value your investment in yourself to study and pass the insurance exam in your current state.  In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licenses in other states and invest in your continuing education credits, as well as any renewal costs.    Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States.  Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   As a Licensed Healthcare Insurance Agent, on a typical day, you’ll  Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Identify additional needs customers may have and help them to upgrade products or services What You Bring to the Role Current Health insurance license in your state of residence High speed internet access (>15 mbps) Minimum six (6) months sales experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation High school diploma or equivalent  Computer savvy Bilingual in English and Spanish What You Can Expect Knowledgeable, encouraging, supportive and present leadership All license fees provided by TTEC as your employer Continuing education paid by TTEC Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular positions And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/. A Bit More About Your Role We’ll train you to be a subject matter expert on the products that you’ll represent, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. TTEC pays for all training, state license fees and continuing education as well as providing a base hourly wage plus performance-based bonuses. You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. :   _Customer Care Representative

POSITION SUMMARY: River Network, a nationally-focused nonprofit organization (approximately 20 staff working across the country, a $3M annual operating budget, and 30+ year track record) seeks a highly organized and results- driven professional to join our Community Engagement team in assisting with organization’s clean-up and other community engagement events that match corporate interests in clean water, healthy rivers, and other social responsibility goals with opportunities to support local communities and nonprofit organizations across our nationwide network. The Community Engagement Associate will provide support to River Network’s corporate relationships and their investments and engagement in local projects that restore water quality and quantity (e.g., community clean-ups, litter removal projects, etc.). Find out more about our current corporate engagement   here.   This position will work closely with program, marketing, and philanthropy colleagues to achieve objectives in alignment with River Network’s current   strategic plan.   The Associate will have strong experience in managing and delivering events, tracking and evaluating results, public speaking, and working with and engaging diverse audiences. This position will work closely with program, marketing, and philanthropy colleagues to achieve objectives in alignment with River Network’s current   strategic plan.   The Associate will have strong experience in managing and delivering river clean-up events or other community/corporate engagement events and activities, tracking and evaluating results, public speaking, and working with partners to implement projects and engage diverse audiences. ESSENTIAL FUNCTIONS: Assists with event planning and execution for community programs and This can include communicating with partners during the planning process, following up with partners to collect feedback, and updating databases and event tracking data. Maintains ongoing communications with participants of our community engagement efforts to ensure project deliverables are met, to track progress and to provide support on project management and implementation. Oversees data collection and management efforts associated with corporate deliverables, allowing River Network to track impact and This may include maintaining and updating internal systems for data collection and analysis such as apps, surveys and other technology. Analyzes and summarizes project data to an audience of River Network funders, partners and staff and board. Delivers communications and marketing goals of corporate partnerships under the guidance of River Network’s Community Engagement Manager and Marketing and Communications Manager. Communicates persuasively with diverse audiences through phone conversations, written proposals, reports, blog posts, toolkits and more. Organizes and maintains network of community organizations participating in our corporate engagement work, including facilitating virtual discussions, moderating online community space, and planning and facilitating peer network calls as needed. Assists with other community engagement projects as needed. Contributes to organizational evolution and team discussions, fosters productive work relationships with others, and follows River Network practices, procedures, and policies. BASIC QUALIFICATIONS: One to three years of professional experience planning and executing events and leading data collection, analysis and evaluation activities. Strong people skills and public speaking experience, with proven ability to engage diverse audiences – individually and in groups. Strong research and writing skills, with proven experience developing compelling and clear prose for specific audiences. Highly detail-oriented, with proven experience managing multiple projects simultaneously and delivering assignments within stringent deadlines. This position requires discretion and confidentiality. Excitement to travel to project sites in locations across the country (average 1-2 times per year) and attend the annual River Rally conference and 1- 2 staff retreats/yr. Professional experience working with companies in the private sector and/or community-based organizations. Savvy with technology, with proficiency in project management approaches and technologies, MS Office programs (Word, Excel, PPT, Outlook, SharePoint), software related to data collection at and after events (e.g., gravity forms, Survey Monkey, etc.), and organizational record storage and improvement (Salesforce, etc.). Alignment with River Network’s   core values   of respect, integrity, balance, growth, inclusion and strength. PREFERRED QUALIFICATIONS: Knowledge of current and evolving trends in corporate social and environmental responsibility. Knowledge of river conservation, litter management, other current issues within the water arena, and equity, inclusion and diversity. Experience engaging with a geographically dispersed team.

Looking to make a difference in our community? Community Service Council is seeking a Bilingual Community Resource Specialist to join our 211 Eastern Oklahoma’s dedicated team! What We Do:   We connect vulnerable, marginalized and under-resourced Tulsans with support, information and services to be strong, safe and healthy. Community Service Council has continuously brought people together to research, plan, coordinate action, and assess progress to address some of Oklahoma’s most critical social service, health, education and civic challenges. Our focus is on implementing strategies that invest in individuals and families across the lifespan to better care for themselves, their families, and our community. In this position, you are primarily responsible for promoting access to health and human services by providing telephone assistance. You will assist clients with referrals, problem solving, and crisis intervention assistance. Essential Duties & Responsibilities: Responds to incoming calls using established procedures to effectively link callers to the full range of health and human services and make outgoing calls on behalf of callers in need of crisis intervention, as well as callers in need of advocacy assistance beyond basic referrals. Documents call information in software platforms to support follow-up. Will make outgoing follow-up telephone calls in order to ensure quality assurance of call services. Completes intake assessments. Attends community engagement meetings with providers and partners to foster on-going relationships and troubleshoot process challenges, as needed. Education & Experience: High School Diploma or equivalent. Bilingual in English/Spanish is required. Three (3) or more years of related experience A Bachelor's degree in human services or related field is preferred. Required Skills/Abilities: Must be able to read, write, and speak both English and Spanish fluently. Ability to conduct need assessments and make effective referrals by using telephone interviewing, active listening, problem solving and crisis intervention skills. Ability to efficiently and accurately use a computerized information management system for documenting call information and conducting searches for service information. Ability to assist callers who are presenting life-threatening crises. Knowledge of the Tulsa area health and human service system. Understanding of confidentiality standards and the ability to practice them. Ability to assist callers who are presenting life-threatening crises or who are presenting disruptive mental confusion or emotional distress. Effective interpersonal, oral and written communications skills Special Job Dimensions Available for work shifts in a 24/7/365 work environment. Available for work on holidays as determined by program needs. Must have availability to work extended hours during community emergencies. A strong commitment to punctuality to maintain proper telephone coverage and effective working relationships. Ability to learn and use frequently changing computer and telephone technology. Community Service Council is an equal opportunity employer. __ ** Our Culture Statement We are a COMMUNITY of compassionate individuals, delivering exceptional, caring SERVICE to improve the lives of those we serve. We are bound by a singular desire to eliminate disparities and create equitable opportunities for all, valuing and respecting the unique roles each of us play in the fulfillment of our mission. As the COUNCIL, we stand united to bring hope to those who feel hopeless and help to those most in need, so that collectively, we are empowering lives across a stronger, healthier Oklahoma.

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative - Spanish-English working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Full time and Part time opportunities available. Part time hours vary depending on business needs and require weekend availability.  Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.  What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role   Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  The Equipment You'll Need Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect   Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50 And yes...all the competitive performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Job :   _Customer Care Representative