Pioneer Interests

Overview: The role of the budtender is to provide the customer with an exceptional and educational experience in line with LOVA culture and customer service expectations. The budtender is to educate the consumer on consumption methods, purchase limits, general regulations, and product information. The budtender is also expected to perform to individual and company-wide sales goals as set forth by management. Essential Duties and Responsibilities include but are not limited to: Product Knowledge ● Understands and is able to explain all cannabis product categories and consumption methods ● Understands and is able to explain dosing instructions and safe consumption per product ● Understands and is able to explain infusion, extraction, and other methods regarding the production of products. Customer Service / Salesmanship / Compliance ● Completes state certified compliance course (SellSmart) upon hire ● Completes sales in compliance with state and local regulation ● Accurately weighs and dispenses product ● Provides exceptional customer service in line with LOVA mission and expectations ● Provides product knowledge including general information, how the product is to be consumed, dosing instructions, and onset information ● Provides regulatory education including but not limited to; purchase limits, legal consumption spaces, properly transporting cannabis, and proper cannabis storage ● Meets individual and team sales goals as established by management ● Meets individual and team ATV goal Cash Handling ● Practices safe cash handling in accordance with company policy (See Cash Handling SOP) ● Performs daily deposits and drawer counts ● Completes daily drawer closing and opening duties (See Drawer Open/Close SOP) ● Maintains an accurate cash count at all times and reports cash overage/shortage to management immediately Attitude / Conduct / Communication ● Responds to all company communications and inquiries in a timely manner ● Responsible for monitoring Slack messages and responding appropriately ● Practices utmost professionalism at all times with customers and coworkers ● Practices a positive attitude at all times ● Ensures conduct is in line with LOVA mission and culture at all times Inventory and Other General Duties ● Ensures POS stations are stocked with appropriate supplies and packaging ● Stocks sales floor with inventory as needed ● Completes Open/Close checklists daily (See Open/Close Checklist SOP) ● Alerts management to low stock or out of stocks ● Maintains cleanliness and organization of sales floor ● Assists with daily cleaning duties ● Complies with company policy as described in Employee Handbook ● Other duties as assigned Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring.

Summary: The Fulfillment Manager will manage all hands-on operational aspects of the order fulfillment process including order entry, administration, and shipping. This role will oversee the order tracking process and ensure orders are processed in accordance with the organization’s customer service standards. Duties and Responsibilities: Customer Service Ensure adequate inventory levels are maintained to maximize customer satisfaction and minimize cost. Manage the measurement and effectiveness of all processes internal and external, providing timely, accurate, and complete reports on the operating condition of the company. Assist in growing our customer base by providing excellent service to both external customers and internal sales staff Maintain the highest standards of customer service by immediately attending to and resolving customer issues  Managing Fulfillment Team Provides clear direction and general guidance to the department in the formulation and implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals. Managing and optimizing fulfillment, inventory management, shipping, and receiving operation Resolves day-to-day productivity and team issues while looking for areas to improve team performance. Establish, measure, and report performance goals. Serve as a point of contact for order fulfillment customers. Serve as a point of contact for the warehouse; managing projects and helping to troubleshoot issues. Staffing, scheduling, and managing the fulfillment employees. Logistics Manage the internal Courier, including scheduling and routing. Manage the company van and expenses related to internal courier services. Arrange external courier services as needed and manage the relationship with those vendors. Manage deliveries in the most efficient, cost effective, and timely manner. Liaison Communicate and coordinate facilities management and outside vendors. Manage the relationship between our Customer Success team and customers in order to provide optimal service. Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring.

Summary:  The Delivery Driver is responsible for driving development, management, expansion, and daily, weekly, and monthly operational metrics for our E-commerce business units. The Delivery Driver will be responsible for developing the foundation, logistics, online systems, training staff, executing service, and working with the retail and marketing teams to provide a seamless customer experience to LOVA’s customers.  Essential Duties and Responsibilities: Deliver cultivated products to our customers in an efficient timely manner. Maintain full compliance with all associated regulatory bodies. Maintain ongoing communication with the proper departments as it relates to customer deliveries. Handle customer concerns or issues at the time of delivery and work with the appropriate department or manager to resolve customer concerns promptly Verify orders at the time of delivery. Create and abide by the most efficient route plans for delivery. Verify and collect payments at time of delivery, per the designated process Participate in ongoing education and professional development opportunities Work collectively and respectfully with other team members  2+ years of experience as a delivery driver. Experience with customer service, invoice handling, and cash handling is also preferred. Experience in a retail, hospitality, and sales setting is required. Good interpersonal skills and proven ability to positively influence customers; must be capable of effectively interacting at all levels in the organization. Ability to work in a fast-paced environment, manage high stress situations, and be flexible and adaptable when a situation requires it. Must be capable of driving over the course of several hours at a time Must have a clean driving record and must be committed to safety, vigilance, and defensive driving practices.  Excellent communication skills and leadership both verbally and through written media. • Must be able to handle constructive criticism and guidance and offer the same to others in the department. At least 21 years of age and authorized to work in the US. Proper employment documentation; reliable transportation and valid driver's license. • Environmental Requirements and Exposure, depending on work location Requirements: 2 years of previous retail experience. Current State issued ID Experience in reading and understanding data and translating it to actionable items Passionate about customer service Continuously seek opportunities to improve customer experience. Extremely organized, with strong time management skills and ability to multi-task Quick learner with strong problem-solving skills and a natural talent for process improvement Strong communicator and active listener who comes with an open mind and the ability to effectively incorporate store partners in key decisions Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring

Overview: The role of the budtender is to provide the customer with an exceptional and educational experience in line with LOVA culture and customer service expectations. The budtender is to educate the consumer on consumption methods, purchase limits, general regulations, and product information. The budtender is also expected to perform to individual and company-wide sales goals as set forth by management. Essential Duties and Responsibilities include but are not limited to: Product Knowledge Understands and is able to explain all cannabis product categories and consumption methods Understands and is able to explain dosing instructions and safe consumption per product Understands and is able to explain infusion, extraction, and other methods regarding the production of products Customer Service / Salesmanship / Compliance Completes state certified compliance course (SellSmart) upon hire Completes sales in compliance with state and local regulation Accurately weighs and dispenses product Provides exceptional customer service in line with LOVA mission and expectations Provides product knowledge including general information, how the product is to be consumed, dosing instructions, and onset information Provides regulatory education including but not limited to; purchase limits, legal consumption spaces, properly transporting cannabis, and proper cannabis storage Meets individual and team sales goals as established by management Meets individual and team ATV goals Cash Handling Practices safe cash handling in accordance with company policy (See Cash Handling SOP) Performs daily deposits and drawer counts Completes daily drawer closing and opening duties (See Drawer Open/Close SOP) Maintains an accurate cash count at all times and reports cash overage/shortage to management immediately Attitude / Conduct / Communication Responds to all company communications and inquiries in a timely manner Responsible for monitoring Slack messages and responding appropriately Practices utmost professionalism at all times with customers and coworkers Practices a positive attitude at all times Ensures conduct is in line with LOVA mission and culture at all times Inventory and Other General Duties Ensures POS stations are stocked with appropriate supplies and packaging Stocks sales floor with inventory as needed Completes Open/Close checklists daily (See Open/Close Checklist SOP) Alerts management to low stock or out of stocks Maintains cleanliness and organization of sales floor Assists with daily cleaning duties Complies with company policy as described in Employee Handbook Other duties as assigned Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring

Summary: The purpose of the Host role is to provide support to the team and to provide an ideal customer experience to patrons. The Host also helps maintain the store’s promotional displays, assists with online orders, and overall acts as a liaison between the company and customers. Duties and Responsibilities: Customer Communication Answering phone Respond to Text Inquiries on the LOVA Hotline Create social media content Customer Experience Checking in customers Creating an excellent customer experience Promoting the Customer Loyalty Program Helping customers download and set up the Customer Loyalty Program Curating a positive experience with music Online Orders Maintain online menus Communicate on-line customers Fulfill online orders Coordinate with the delivery driver Store Maintenance Maintain / clean the host area Monitor cameras Maintain customer database on Leaflogix and AlpineIQ Tasks as needed Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring

Summary: Pioneer Interests is a vertically operated cannabis company seeking an experienced HR specialist to support our retail, wholesale, and corporate divisions. Qualified candidates are be a self starter with great interpersonal skills. Duties and Responsibilities: Manage employee lifecycle: recruiting, onboarding, training, employee relations, training/development, offboarding Spearhead HR projects and overall strategy Oversee team member communication and management systems Implementation of all HR processes and projects Working with our Diversity, Equity, and Inclusion committee to identify areas we need improvement and implement team member trainings Manage human resource programs including, but not limited to, compensation, benefits, leaves, and workers’ compensation Partner with management to organize company culture programs and events Provide administrative assistance as needed Coordinate online orientation classes and keep software and programing up to date Requirements: Bachelor's Degree in degree in Human Resources, Business Administration, or related field (preferred) A minimum of 3+ years of experience Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Suites Communication skills, both written and oral Quick learner Attention to detail Slack MED Badge Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring

Summary: Reporting to the Accounting Manager, the Staff Accountant will perform a variety of duties such as maintaining the general ledger, reviewing financial statements, preparing financial reports, and assisting with audits. The most successful people will have a natural passion for math, and a strong understanding of the intricacies of assets, liabilities, profit and loss, tax liability, and other financial transactions within an organization. They will play an important role in keeping our company’s financial outlook bright with precision and proactive measures. Duties and Responsibilities: Assist in reviewing and preparing GAAP financial statements Assist with the development and maintenance of accounting systems for financial transactions Ensure the integrity of accounting information and reconcile any financial discrepancies by performing research of accounting issues for compliance, and establish quality over transactions and reporting Identify areas for process improvement and recommend to management ways to streamline workflows A/R duties including processing customer payments, reconciling A/R ledgers and invoicing Perform month end close duties as assigned A/P duties including assisting with weekly check run, vendor inquiries and reconciling A/P ledgers Record journal entries Provide financial and accounting support to management as needed Ad hoc projects as required Requirements: Bachelor’s Degree in Accounting Intermediate Excel skills Strong analytical problem-solving aptitude with creative solutions, ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with strong attention to detail Thorough understanding of GAAP Self-starter with the ability to excel in a fast paced and evolving environment Demonstrated proactive approaches to problem-solving with strong decision-making capability Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring.

Summary : Pioneer Interests is a vertically operated cannabis company seeking an experienced data analyst to support our retail and wholesale divisions and help optimize our teams. Qualified candidates will be adaptable, quick learners, and passionate about the industry. Duties and Responsibilities: Prepare & present data analysis for audiences ranging from field sales members to senior leadership Transforming, improving, and integrating data, depending on the business requirements Connecting various systems Combining data result sets across multiple sources Gathering business data and reporting requirements from unit leaders for metrics used to track team performance Generate analysis of data trends creating actionable insights for operations to take action and make changes to the business Implement stopgaps on high priority needs when necessary, in addition to planning longterm solutions Work with junior team members to review, analyze, and understand data Build additional structures to enhance data (transformations, aggregations, etc.), to deliver a more reliable and usable product to teams Help analysts refine business requirements and mentor them in data visualization best practices Build compelling, robust, effective interactive dashboards Help to develop and maintain reporting standards and best practices for data visualization, and evangelize or enforce them when appropriate Analysis and reporting of customer feedback Call out abnormalities and trends in data to identify business opportunities and best practices Requirements: Bachelor’s Degree in degree in a quantitative field or a social science field with a quantitative emphasis and a minimum of 2+ years of experience Hands-on expertise with at least one enterprise Business Intelligence tool (e.g., Tableau, PowerBI, Qlik, Spotfire, QuickSight, Data Studio, MicroStrategy, Looker, etc.) Experience in data analysis. An emphasis in retail, marketing, e-commerce, internet advertising, SEO, or SEM is a plus. Excellent analytical skills Ability to work with large amounts of information and see the ‘bigger picture’ Comfortable with juggling facts, figures, and number crunching Communication skills, both written and oral Critical thinking: able to look at numbers, trends, and data and come to new conclusions based on the findings Attention to detail MED Badge Salary and Benefits : $55,000.00 - $65,000.00 per year Dental insurance, Employee discount, Health insurance, Vision insurance Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring