Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017), MassMutual continues its long history of financial strength. MassMutual is one of DiversityInc’s 2016 Top 50 Companies for Diversity, ranked a 2016 Top 10 company for Executive Women by the National Association for Female Executives, and in 2015, after more than 15 years of earning a place on the Working Mother Top 100 Best Companies list, MassMutual was inducted into the Working Mother Hall of Fame. MassMutual scored 100 percent on The Human Rights Campaign’s Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016) and was named 2016 Military Friendly Employer by Military Friendly. Our passion for diversity and inclusion is not only about doing the right thing; it also helps us achieve our purpose to help people secure their future and protect the ones they love.
In addition, MassMutual has been recognized as a World’s Most Ethical Company by Ethisphere. As an organization, we have a responsibility to our policyowners and customers to do business ethically and in compliance with all laws and regulations. This philosophy has guided us from the beginning, and it is a fundamental part of our success.
Together, we’re stronger.
For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
Bilingual Customer Service Representative/ Call Center Specialist
We are seeking energetic and motivated Bilingual Customer Service Representative to join the dynamic Workplace Solutions and Life Insurance department in Phoenix, AZ! As a Customer Service Representative, you are the voice of the MassMutual brand. The primary goal is to provide high quality, accurate and time-sensitive service to our customers and/or career agency system via our 800# phone lines. The CSR will be trained to answer questions about MassMutual products with an emphasis on knowledge, problem solving, adherence to policies and procedures.
The hours of operation are Monday – Friday from 8am – 9pm EST. Your full time shift would be between our hours of operations.
MassMutual Financial Group Financial Group is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.