Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
Apr 19, 2024
Full time
Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Mar 27, 2024
Full time
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
Mar 13, 2024
Full time
Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $87,505 - $114,007 annually. Salary is commensurate with experience.
POSITION SUMMARY:
The Senior Program Manager, Housing Support Services is responsible for the administrative oversight of contracts, client programs, and services of the South Bay Regional Office, the West Hollywood Regional Office, and the South Central Regional Office. S/he will be responsible to ensure all contractual obligations are met and oversee the provision of all client services within these programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide oversight and ensure contract compliance with various federal, state, and city government grantees including LAHD, City of West Hollywood, and HACLA.
Provide leadership and direction to ensure that organizational standards and policies are implemented and followed.
Facilitate professional staff development and training. Mentor, guide, and coach staff to expand their skills and capabilities.
Collaborate with funders and community partners. Attend various community meetings to build relationships, improve program effectiveness, and ensure best standards and practice in meeting the needs of the clients.
Collaborate with the finance department to monitor budgets of the various contracts. Ensure effective fiscal management in accordance with contract requirements.
Ensure coordination of client services with other Alliance programs.
Provide oversight for appropriate client data collection and tracking. Ensure reporting requirements are met according to contractual obligations.
Maintains staff by recruiting, selecting, orienting and training employees.
Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results through the completion of staff goals, evaluations and disciplinary action.
Responsible for approving staff time cards and time off requests.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Masters level degree in social services or a related field.
Working knowledge of HOPWA policies and procedures.
Minimum of 2.5 years' experience in program management or supervising case management or housing specialist staff working with HIV, homeless, or other underserved populations.
Excellent organizational skills with the ability to handle multiple projects.
Excellent verbal and written communication skills.
Ability to work collaboratively with other personnel, outside service providers and funders.
Knowledge of:
HOPWA policies and procedures
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Nov 30, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $87,505 - $114,007 annually. Salary is commensurate with experience.
POSITION SUMMARY:
The Senior Program Manager, Housing Support Services is responsible for the administrative oversight of contracts, client programs, and services of the South Bay Regional Office, the West Hollywood Regional Office, and the South Central Regional Office. S/he will be responsible to ensure all contractual obligations are met and oversee the provision of all client services within these programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide oversight and ensure contract compliance with various federal, state, and city government grantees including LAHD, City of West Hollywood, and HACLA.
Provide leadership and direction to ensure that organizational standards and policies are implemented and followed.
Facilitate professional staff development and training. Mentor, guide, and coach staff to expand their skills and capabilities.
Collaborate with funders and community partners. Attend various community meetings to build relationships, improve program effectiveness, and ensure best standards and practice in meeting the needs of the clients.
Collaborate with the finance department to monitor budgets of the various contracts. Ensure effective fiscal management in accordance with contract requirements.
Ensure coordination of client services with other Alliance programs.
Provide oversight for appropriate client data collection and tracking. Ensure reporting requirements are met according to contractual obligations.
Maintains staff by recruiting, selecting, orienting and training employees.
Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results through the completion of staff goals, evaluations and disciplinary action.
Responsible for approving staff time cards and time off requests.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Masters level degree in social services or a related field.
Working knowledge of HOPWA policies and procedures.
Minimum of 2.5 years' experience in program management or supervising case management or housing specialist staff working with HIV, homeless, or other underserved populations.
Excellent organizational skills with the ability to handle multiple projects.
Excellent verbal and written communication skills.
Ability to work collaboratively with other personnel, outside service providers and funders.
Knowledge of:
HOPWA policies and procedures
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Oct 25, 2023
Full time
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
POSITION SUMMARY:
A Housing Specialist is responsible for assisting clients with housing search and placement along with leveraging supportive services that will assist the client to maintain permanent housing, and establishing collaborative relationships with community-based organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct client intake, assessment and formulate housing plans to assess housing barriers and determine housing and service needs Identify, refer and link clients to appropriate resources.
Provide monthly follow-up, including home visits to provide on-site supportive services to ensure housing retention.
Assist clients in completing applications for housing and financial assistance programs.
Teach basic life skills and educate clients about neighborhood amenities, services and transportation.
Apply knowledge and educate clients about tenant rights and responsibilities.
Maintain a complete organized working file, case notes and copies of all corresponding paperwork of client participation and progress towards goals and objectives.
Maintain statistical client data, including entering client data into organizational database.
Attend mandatory meetings, trainings, supervisory sessions and stay abreast of new trends and innovations in the field of assisted public housing programs.
This position will pay $23.92 - $28.46 hourly. Salary is commensurate with experience.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Bachelor’s Degree in social work or related field or a minimum of High School diploma/GED and four years of experience in direct service as a Case Manager with HIV/AIDS clients, homeless clients or clients with other chronic illnesses.
Experience with Microsoft Office Suite (Word, Outlook, Excel)
Demonstrated ability to learn how to use other databases effectively (i.e., Salesforce)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 15, 2023
Full time
POSITION SUMMARY:
A Housing Specialist is responsible for assisting clients with housing search and placement along with leveraging supportive services that will assist the client to maintain permanent housing, and establishing collaborative relationships with community-based organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct client intake, assessment and formulate housing plans to assess housing barriers and determine housing and service needs Identify, refer and link clients to appropriate resources.
Provide monthly follow-up, including home visits to provide on-site supportive services to ensure housing retention.
Assist clients in completing applications for housing and financial assistance programs.
Teach basic life skills and educate clients about neighborhood amenities, services and transportation.
Apply knowledge and educate clients about tenant rights and responsibilities.
Maintain a complete organized working file, case notes and copies of all corresponding paperwork of client participation and progress towards goals and objectives.
Maintain statistical client data, including entering client data into organizational database.
Attend mandatory meetings, trainings, supervisory sessions and stay abreast of new trends and innovations in the field of assisted public housing programs.
This position will pay $23.92 - $28.46 hourly. Salary is commensurate with experience.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Bachelor’s Degree in social work or related field or a minimum of High School diploma/GED and four years of experience in direct service as a Case Manager with HIV/AIDS clients, homeless clients or clients with other chronic illnesses.
Experience with Microsoft Office Suite (Word, Outlook, Excel)
Demonstrated ability to learn how to use other databases effectively (i.e., Salesforce)
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 13, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay 24.47 – 29.48. - Salary is commensurate with experience.
POSITION SUMMARY:
An Intensive Case Manager (ICM) is responsible for assisting clients who are homeless and who have a chronic illness or physical disability in every stage of the housing stabilization process. Services are provided most often in the client’s home, and include intensive coordination and evaluation of the client’s needs, abilities, and progress in gaining access and maintaining health, mental health, benefits, and housing stability.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Confirm eligibility upon receipt of client referrals, assist clients with gathering other program eligibility documentation, and complete project intake forms.
Conduct an initial face-to-face DHS-approved comprehensive psychosocial assessment within two (2) business days of the client’s enrollment.
Develop and implement an individualized case management service plan with the client to address the needs identified in the initial DHS-approved psychosocial assessment.
Conduct DHS-approved comprehensive reassessments and update case management services plan on an ongoing basis, but not less than once every three (3) months.
Assist client with access to temporary crisis housing and placement (e.g., emergency shelters, transitional livings, motel vouchers, crisis beds, etc.) until permanent housing placement is secured.
Assist client in completing applications for Section-8, other low-income housing programs and accompany clients to all related appointments.
Provide housing location services, such as rental lists, cold call rental ads on behalf of the client, internet search, CHIRPLA website, and field housing search.
Assist clients with the timely completion, submission, and coordination of lease agreements.
Coordinate move-in and provide tenant orientation, including but not limited to educating clients about neighborhood amenities, services, and transportation.
Maintain regular ongoing face-to-face client contact, including home visits and accompaniment to medical appointments with clients, at a minimum of three (3) or more face-to-face visits per week at initial engagement.
Ensure clients are linked to and accessing health, mental health, and substance use services, and other supportive services, as needed and provide ongoing monitoring and follow-up.
Assists clients in learning to use fiscal resources through budget planning and instructions in spending, and obtaining income and/or establishing benefits and assisting with applications to entitlements including SSI, SSDI, GR, Unemployment, health insurance benefits, etc.
Assist clients with locating and securing employment and volunteer and/or educational opportunities.
Provide transportation, as needed, by means of bus fare/pass or private vendor. Assist clients with increasing their capacity to meet their own transportation needs.
Assist clients with accessing services to address their immediate needs (e.g., access to temporary housing, food, clothing, and other basic necessities).
Assist clients with life skills and community participation
Assist clients with gaining, restoring, improving and/or maintaining daily independent living, social/leisure, and personal hygiene skills.
Assist clients with maintaining medication and treatment regimens, including accompanying clients to appointments with health, mental health and/or other care providers.
Assist clients with monitoring any legal issues and making appropriate referrals to overcome any barriers to accessing and maintaining permanent housing and supportive services (e.g., credit history, criminal records, and pending warrants).
Educate clients about tenant rights and responsibilities, including but not limited to effective communication between property owners, ICM, neighbors, and compliancy to lease agreements, house rules, paying rent, eviction prevention, etc.
Document within the clients’ records all eviction prevention interventions provided.
Work with property management staff and Housing for Health partners to help clients resolve issues that threaten their housing stability. Meet jointly with clients and property management staff to address issues and develop plans for improvement.
For clients who are transitioning out of intensive case management services, staff shall coordinate activities with other service providers to ensure that the client receives assistance with relocating to other affordable housing and linking to ongoing primary health care, behavioral health services, and other supportive services. These activities shall be conducted with the cooperation and/or authorization of the client to be noted within the case closure documentation.
Maintain a caseload ratio of one (1) full-time equivalent intensive case manager to 20-40 clients (based on acuity), unless other approved by The Los Angeles County Department of Health Services.
Maintain organized and accurate client records and statistical data, including appropriate case notes and input client information into database.
Participate in regular staff meetings, staff training programs, supervisory sessions, quarterly program meetings, and accept the responsibility for aiding the development of positive team relationships.
Adhere to agency policy, procedures, and the professional code of ethics.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Bachelor’s degree required and a minimum of 1 year experience working with the homeless population. Bilingual in Spanish required. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Internet. Must have strong verbal and written communication skills. Must be sensitive to cultural and socioeconomic characteristics of population served.
Knowledge of:
Strong knowledge of the complexity of HIV/AIDS-related issues, chronic homelessness, and co-morbidities, including mental illness, trauma, substance abuse, aging, and chronic health issues, as well as the internal and external factors that negatively impact low-income and multi-ethnic communities.
Ability to:
Ability to work both independently and as part of a team. Well-organized and detail-oriented with the ability to handle multiple tasks while meeting deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=112570&clientkey=A5559163F67395E0A2585D2135F98806
Sep 08, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay 24.47 – 29.48. - Salary is commensurate with experience.
POSITION SUMMARY:
An Intensive Case Manager (ICM) is responsible for assisting clients who are homeless and who have a chronic illness or physical disability in every stage of the housing stabilization process. Services are provided most often in the client’s home, and include intensive coordination and evaluation of the client’s needs, abilities, and progress in gaining access and maintaining health, mental health, benefits, and housing stability.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Confirm eligibility upon receipt of client referrals, assist clients with gathering other program eligibility documentation, and complete project intake forms.
Conduct an initial face-to-face DHS-approved comprehensive psychosocial assessment within two (2) business days of the client’s enrollment.
Develop and implement an individualized case management service plan with the client to address the needs identified in the initial DHS-approved psychosocial assessment.
Conduct DHS-approved comprehensive reassessments and update case management services plan on an ongoing basis, but not less than once every three (3) months.
Assist client with access to temporary crisis housing and placement (e.g., emergency shelters, transitional livings, motel vouchers, crisis beds, etc.) until permanent housing placement is secured.
Assist client in completing applications for Section-8, other low-income housing programs and accompany clients to all related appointments.
Provide housing location services, such as rental lists, cold call rental ads on behalf of the client, internet search, CHIRPLA website, and field housing search.
Assist clients with the timely completion, submission, and coordination of lease agreements.
Coordinate move-in and provide tenant orientation, including but not limited to educating clients about neighborhood amenities, services, and transportation.
Maintain regular ongoing face-to-face client contact, including home visits and accompaniment to medical appointments with clients, at a minimum of three (3) or more face-to-face visits per week at initial engagement.
Ensure clients are linked to and accessing health, mental health, and substance use services, and other supportive services, as needed and provide ongoing monitoring and follow-up.
Assists clients in learning to use fiscal resources through budget planning and instructions in spending, and obtaining income and/or establishing benefits and assisting with applications to entitlements including SSI, SSDI, GR, Unemployment, health insurance benefits, etc.
Assist clients with locating and securing employment and volunteer and/or educational opportunities.
Provide transportation, as needed, by means of bus fare/pass or private vendor. Assist clients with increasing their capacity to meet their own transportation needs.
Assist clients with accessing services to address their immediate needs (e.g., access to temporary housing, food, clothing, and other basic necessities).
Assist clients with life skills and community participation
Assist clients with gaining, restoring, improving and/or maintaining daily independent living, social/leisure, and personal hygiene skills.
Assist clients with maintaining medication and treatment regimens, including accompanying clients to appointments with health, mental health and/or other care providers.
Assist clients with monitoring any legal issues and making appropriate referrals to overcome any barriers to accessing and maintaining permanent housing and supportive services (e.g., credit history, criminal records, and pending warrants).
Educate clients about tenant rights and responsibilities, including but not limited to effective communication between property owners, ICM, neighbors, and compliancy to lease agreements, house rules, paying rent, eviction prevention, etc.
Document within the clients’ records all eviction prevention interventions provided.
Work with property management staff and Housing for Health partners to help clients resolve issues that threaten their housing stability. Meet jointly with clients and property management staff to address issues and develop plans for improvement.
For clients who are transitioning out of intensive case management services, staff shall coordinate activities with other service providers to ensure that the client receives assistance with relocating to other affordable housing and linking to ongoing primary health care, behavioral health services, and other supportive services. These activities shall be conducted with the cooperation and/or authorization of the client to be noted within the case closure documentation.
Maintain a caseload ratio of one (1) full-time equivalent intensive case manager to 20-40 clients (based on acuity), unless other approved by The Los Angeles County Department of Health Services.
Maintain organized and accurate client records and statistical data, including appropriate case notes and input client information into database.
Participate in regular staff meetings, staff training programs, supervisory sessions, quarterly program meetings, and accept the responsibility for aiding the development of positive team relationships.
Adhere to agency policy, procedures, and the professional code of ethics.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Bachelor’s degree required and a minimum of 1 year experience working with the homeless population. Bilingual in Spanish required. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Internet. Must have strong verbal and written communication skills. Must be sensitive to cultural and socioeconomic characteristics of population served.
Knowledge of:
Strong knowledge of the complexity of HIV/AIDS-related issues, chronic homelessness, and co-morbidities, including mental illness, trauma, substance abuse, aging, and chronic health issues, as well as the internal and external factors that negatively impact low-income and multi-ethnic communities.
Ability to:
Ability to work both independently and as part of a team. Well-organized and detail-oriented with the ability to handle multiple tasks while meeting deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination or Medical/Religious Exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
To Apply:
Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=112570&clientkey=A5559163F67395E0A2585D2135F98806
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Jul 27, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred.
Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Housing Resource Navigator
$42,734 - $48,903 / year or higher DOQ + Full-Time County Benefits .
James City County Social Services seeks an individual to perform responsible work in determining eligibility and housing counseling for several federal, state and locally funded housing assistance programs, which may include but not limited to, the Section 8 Housing Choice Voucher Program, Virginia Homeless Solutions Grant, Housing Preservation, and the Affordable Housing Programs. There are three levels of Housing Specialist distinguished by the level of work performed and the qualification of the employee.
Housing Specialist I - $42,734 / hour or higher DOQ Housing Specialist II - $45,705 / year or higher DOQ
Housing Specialist III - $48,903 / year or higher DOQ
Responsibilities:
Provide housing information and technical assistance on available purchase and rental housing units; review contracts and leases and identify homebuyer and rental resources including home purchase and down payment assistance and assistance with locating deposit, rent and utility assistance.
Interview applicants and review detailed paperwork used to determine housing needs and eligibility for programs.
Act as a liaison between homebuyers, realtors, lenders, funding providers and housing counselors to assure timely location of suitable home purchase opportunities; act as a liaison between renters, landlords, property managers, and housing counselors to assure timely location of suitable rental opportunities.
Advocate strongly in the interest of buyers and renters including interacting with real estate professionals, landlords and property managers to identify affordable home purchase and rental housing opportunities, resources, and options.
Coordinate homebuyer education classes for homeownership applicants, VHDA homebuyers and other interested persons.
Provide home purchase counseling including credit, budgeting, and financial case management services to participants of assisted housing programs; maintain participant files and update entries; prepare reports on availability and use of housing resources.
Requirements
Any combination of education and experience equivalent to an Associate’s degree in housing counseling, urban development, or a related field; some experience in property management, home inspection or housing counseling preferred.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Completion of all training requirements for field of specialization as determined by department.
Knowledge of federal regulations and procedures required to effectively manage complex and highly regulated assisted housing programs; federal, state and lender requirements related to home purchase financing; home improvement loan and grant programs; housing inspection and repair; building codes and housing quality standards; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office.
Skill in facilitation and/or training; making mathematical computations and effectively utilizing a variety of automated data management, reporting and analysis programs.
Ability to communicate clearly and effectively with landlords, tenants, homeowners, contractors, government and agency personnel and the public including other jurisdictions and state and federal officials; efficiently assist customers with direct intervention including rendering specialized and difficult casework services; work independently; establish and maintain effective working relationships with coworkers, clients, officials and the public; interview people effectively; handle confidential information with sensitivity; gather facts and report them accurately; express ideas clearly and concisely both orally and in writing
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Jul 26, 2023
Full time
Housing Resource Navigator
$42,734 - $48,903 / year or higher DOQ + Full-Time County Benefits .
James City County Social Services seeks an individual to perform responsible work in determining eligibility and housing counseling for several federal, state and locally funded housing assistance programs, which may include but not limited to, the Section 8 Housing Choice Voucher Program, Virginia Homeless Solutions Grant, Housing Preservation, and the Affordable Housing Programs. There are three levels of Housing Specialist distinguished by the level of work performed and the qualification of the employee.
Housing Specialist I - $42,734 / hour or higher DOQ Housing Specialist II - $45,705 / year or higher DOQ
Housing Specialist III - $48,903 / year or higher DOQ
Responsibilities:
Provide housing information and technical assistance on available purchase and rental housing units; review contracts and leases and identify homebuyer and rental resources including home purchase and down payment assistance and assistance with locating deposit, rent and utility assistance.
Interview applicants and review detailed paperwork used to determine housing needs and eligibility for programs.
Act as a liaison between homebuyers, realtors, lenders, funding providers and housing counselors to assure timely location of suitable home purchase opportunities; act as a liaison between renters, landlords, property managers, and housing counselors to assure timely location of suitable rental opportunities.
Advocate strongly in the interest of buyers and renters including interacting with real estate professionals, landlords and property managers to identify affordable home purchase and rental housing opportunities, resources, and options.
Coordinate homebuyer education classes for homeownership applicants, VHDA homebuyers and other interested persons.
Provide home purchase counseling including credit, budgeting, and financial case management services to participants of assisted housing programs; maintain participant files and update entries; prepare reports on availability and use of housing resources.
Requirements
Any combination of education and experience equivalent to an Associate’s degree in housing counseling, urban development, or a related field; some experience in property management, home inspection or housing counseling preferred.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Completion of all training requirements for field of specialization as determined by department.
Knowledge of federal regulations and procedures required to effectively manage complex and highly regulated assisted housing programs; federal, state and lender requirements related to home purchase financing; home improvement loan and grant programs; housing inspection and repair; building codes and housing quality standards; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office.
Skill in facilitation and/or training; making mathematical computations and effectively utilizing a variety of automated data management, reporting and analysis programs.
Ability to communicate clearly and effectively with landlords, tenants, homeowners, contractors, government and agency personnel and the public including other jurisdictions and state and federal officials; efficiently assist customers with direct intervention including rendering specialized and difficult casework services; work independently; establish and maintain effective working relationships with coworkers, clients, officials and the public; interview people effectively; handle confidential information with sensitivity; gather facts and report them accurately; express ideas clearly and concisely both orally and in writing
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Jun 29, 2023
Full time
The Care Coordination Specialist is responsible for determining eligibility of clients with short term needs for Ryan White services every 6 months, at the AIDS Foundation of Chicago as well as at subcontractor agencies based in Cook County as well as the Collar Counties. The first and highest priority of the specialist is to ensure that persons living with HIV/AIDS are linked to appropriate care and provided services and referrals to stay engaged in care in order to optimize their health and well-being. The Care Coordination Specialist will manage a case load of clients and will be responsible to document all interactions in a client database.
The salary range for this position is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assessments & Client Engagement
• Conduct face-to-face and over the phone assessment and reassessments every six months to assess client needs
• Complete assessments with clients to identify client’s needs
• Ensure that all clients referred to services are eligible prior to the date of service
Client Service Coordination
• Refer clients to appropriate services highlighted in assessments
• Refer clients to more intensive case management services if needed
• Refer clients to other core and supportive services if determined to be necessary
• Complete emergency housing applications for eligible clients
• Complete Medication Assistance Program (MAP) applications
• Provide insurance benefits navigation as needed
• Travel to meet clients at home, clinical, or community based setting as needed
• Provide technical assistance to case managers in regards to the client database
• Compile a list of new agencies that serve persons living with HIV/AIDS and conduct outreach
• Distribute food vouchers and transportation cards according to eligibility and nee
Client Data Tracking and Administrative Support
• Document encounters using designated client database
• Document need for Emergency Financial Assistance and Medical Transportation
• Identify community meeting spaces to have client meetings that are conducive to maintaining confidentiality
• Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments
• Schedule client appointments both at AFC and subcontractor agencies to complete eligibility assessments
• Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete at least 12 designated on-going trainings annually
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field
• Basic knowledge of HIV/AIDS prevention and treatment
Preferred Qualifications
• Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work)
• Bilingual, Spanish-English
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
• Basic knowledge of HIV infection and related chronic diseases
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with mangers, supervisors, staff, co-workers, partner agencies, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Salary Range: $3,885 - $5,936
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD, TB (HST) section in Portland, Oregon is recruiting for a CAREAssist Case Worker to provide technical assistance to individuals and /or health professionals that enable persons living with HIV access to medical care and treatment resources. This position provides individualized client level care coordination services and other assistance to maintain access to medical care and HIV treatment through the AIDS Drug Assistance Program.
This position is a full-time, permanent, classified position which is represented by a union.
What will you do? As a bilingual (SPANISH) CAREAssist Case Worker, you will perform the following duties:
Advocate for program clients with other health related benefit programs for which they are eligible.
Interpret program policy and procedures and apply them to clients’ circumstances. Maintain knowledge of all program activities, policies, procedures and educational materials to provide comprehensive client services.
Make determination of eligibility for ADAP services by evaluating documentation provided by the client.
Provide clear and concise descriptions to client and/or health care team members on the different program options available based on an assessment of the individuals health care access needs and eligibility for programs. Provide written and verbal communications to clients and their support networks to give information on both standard and complex care options.
Meet with clients as necessary to discuss options for RX, medical and supportive services in the program office to provide care coordination services.
Assist clients by making referrals to other health related programs for which the client is eligible. On occasion assist in scheduling appointments for the client; and participate in case conferences with other members of the client’s care team, insurance provider and pharmacies as necessary. Follow-up on client referrals as needed.
Work closely with members of the client’s health care team and client designated personal support team members to offer assistance and information related to healthcare and RX resources.
Document all interactions and activities related to client.
Maintain up to date understanding of the key health care systems and insurance such as Medicaid, Medicare, ACA, COBRA and off-exchange and other health and medication related benefits.
Perform activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
Maintain knowledge of drug manufacturer’s pharmaceutical assistance programs (PAPs) so as to assist persons who may not be eligible for specific benefits from CAREAssist, as necessary to facilitate access to HIV medications and treatment.
Maintain knowledge of resources such as SNAP, SSDI, dental programs, vision programs, food pantries, housing etc. and assist clients in completing documents needed to access these services.
Use state and federal data management system to verify eligibility and enrollment in other state programs such as DHR/Mainframe, MMIS and ONE.
Process payments for insurance provided through the program and route bills for third party administration.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write Spanish and English.
Minimum Requirements
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills
OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
Requested Skills
Experience interpreting program policy and procedures and apply them to clients’ circumstances to determine program eligibility.
Experience doing casework and evaluating documentation provided by clients.
Experience providing clear and concise descriptions to client and/or health care team members on the different options available based on an assessment of the individual’s health care access needs and eligibility for associated programs.
Experience meeting with clients as necessary to discuss options for medication, medical and health related supportive services.
Experience assisting clients by making referrals to other programs for which the client may be eligible for.
Experience maintaining up to date understanding of the key health care systems such as Medicaid, Medicare, ACA, COBRA, off-exchange and other major benefits.
Experience performing activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
Experience maintaining knowledge of drug manufacturer’s pharmaceutical assistance programs.
Experience accessing state systems to determine program eligibility.
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Bilingual-Spanish-CAREAssist-Case-Worker--Program-Analyst-1-_REQ-126569
Application Deadline: 05/22/2023
NOTE: This work is conducted onsite at the Portland State Office Building that is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
May 10, 2023
Full time
Salary Range: $3,885 - $5,936
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD, TB (HST) section in Portland, Oregon is recruiting for a CAREAssist Case Worker to provide technical assistance to individuals and /or health professionals that enable persons living with HIV access to medical care and treatment resources. This position provides individualized client level care coordination services and other assistance to maintain access to medical care and HIV treatment through the AIDS Drug Assistance Program.
This position is a full-time, permanent, classified position which is represented by a union.
What will you do? As a bilingual (SPANISH) CAREAssist Case Worker, you will perform the following duties:
Advocate for program clients with other health related benefit programs for which they are eligible.
Interpret program policy and procedures and apply them to clients’ circumstances. Maintain knowledge of all program activities, policies, procedures and educational materials to provide comprehensive client services.
Make determination of eligibility for ADAP services by evaluating documentation provided by the client.
Provide clear and concise descriptions to client and/or health care team members on the different program options available based on an assessment of the individuals health care access needs and eligibility for programs. Provide written and verbal communications to clients and their support networks to give information on both standard and complex care options.
Meet with clients as necessary to discuss options for RX, medical and supportive services in the program office to provide care coordination services.
Assist clients by making referrals to other health related programs for which the client is eligible. On occasion assist in scheduling appointments for the client; and participate in case conferences with other members of the client’s care team, insurance provider and pharmacies as necessary. Follow-up on client referrals as needed.
Work closely with members of the client’s health care team and client designated personal support team members to offer assistance and information related to healthcare and RX resources.
Document all interactions and activities related to client.
Maintain up to date understanding of the key health care systems and insurance such as Medicaid, Medicare, ACA, COBRA and off-exchange and other health and medication related benefits.
Perform activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
Maintain knowledge of drug manufacturer’s pharmaceutical assistance programs (PAPs) so as to assist persons who may not be eligible for specific benefits from CAREAssist, as necessary to facilitate access to HIV medications and treatment.
Maintain knowledge of resources such as SNAP, SSDI, dental programs, vision programs, food pantries, housing etc. and assist clients in completing documents needed to access these services.
Use state and federal data management system to verify eligibility and enrollment in other state programs such as DHR/Mainframe, MMIS and ONE.
Process payments for insurance provided through the program and route bills for third party administration.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write Spanish and English.
Minimum Requirements
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills
OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
Requested Skills
Experience interpreting program policy and procedures and apply them to clients’ circumstances to determine program eligibility.
Experience doing casework and evaluating documentation provided by clients.
Experience providing clear and concise descriptions to client and/or health care team members on the different options available based on an assessment of the individual’s health care access needs and eligibility for associated programs.
Experience meeting with clients as necessary to discuss options for medication, medical and health related supportive services.
Experience assisting clients by making referrals to other programs for which the client may be eligible for.
Experience maintaining up to date understanding of the key health care systems such as Medicaid, Medicare, ACA, COBRA, off-exchange and other major benefits.
Experience performing activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
Experience maintaining knowledge of drug manufacturer’s pharmaceutical assistance programs.
Experience accessing state systems to determine program eligibility.
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Bilingual-Spanish-CAREAssist-Case-Worker--Program-Analyst-1-_REQ-126569
Application Deadline: 05/22/2023
NOTE: This work is conducted onsite at the Portland State Office Building that is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
The Intensive Housing & Health Case Manager is a member of the Supportive Housing Program (SHP) team and provides comprehensive individualized support services using a client centered harm reduction trauma informed model. The person in this role is responsible for monthly home visits, accompanying participants to medical and benefits appointments and connecting participants to community base resources. The Intensive Housing and Health Case Manager will ensure program adherence to documentation guidelines as set forth by the Illinois Department of Public Health (IDPH).
The salary range for this role is $40,000 to $42,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Housing Case Management
• Conducts home visits at least monthly to ensure housing stability
• Supports in development of life skills and foster emotional support through a trauma informed and strengths-based approach
• Performs crisis prevention and intervention as needed using Harm Philosophies.
• Provides qualified participants access to Emergency Financial Assistance (EFA) as needed to ensure housing stability
• Acts as a liaison between landlords/property managers
• Coordination move-ins, lease renewals, inspections and eviction prevention
• Completes housing leasing paperwork and submits to AFC before deadlines to ensure continued housing stability
• Coordinates with Behavioral Health Specialist (If appropriate) to conduct a psychosocial assessment within 90 days of program intake
• Develops Individualized service plan in collaboration with the participants
• Refers and links participate to appropriate services
• Supports participants in developing or enhancing life skills and assists participants in increasing meaningful daytime activities
• Assists participates in enrolling in public benefits such as SNAP, SOAR or employment readiness programs
Health Case Management
• Verifies engagement in medical care and supports participants with engagement in medical care as needed
• Responsible for obtaining client level health information including viral load and dates of medical visits
• Refers and links participates to appropriate services within the system of care that promotes positive health outcomes, treatment adherence, and greater self-sufficiency
• Monitors participant follow-through with medical services
• Coordination of medical care plan with participant’s primary care provider
• Supports medical treatment plan by providing participants information on medication, appointment, and other treatment adherence issues
• Outreach to medical providers to obtain client medical data, i.e., viral load, and/or last medical appointment date
• Must provide eligible participate assistance in obtaining access to other public and private programs for which they may be eligible (Medicaid, Medicare, Part D, ADAP, etc.)
Documentation & Recordkeeping
• Enters participant intake into required databases (Caseworthy, Provide, etc.) within designated timelines of contact with participants
• Enters case notes and all required data elements in Caseworthy and Provide databases
• Completes reassessments as indicated by SHP policies and procedures, including assessments required by IDPH
• Completes annual lease renewals and completed workflows in Caseworthy and Provide databases
• Maintains all applicable and required documentation in participates files
• Enters all billing, and other required data elements into Provide Enterprise database
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
• High School Diploma or equivalent
• Three or more years of case management experience
Preferred Qualifications
• Bachelor’s degree in social services or related field
• One or more years Case Management experience
• Experience in applying Crisis Prevention, Intervention, Goal Setting, and Resolution techniques.
KNOWLEDGE, SKILLS, AND ABILITIES
• Supportive Housing
• Database Use
• Interpersonal Skills
• Strong attention to detail
• Follow-Through
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
N/A
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to navigate the city of Chicago in personal vehicle and comfort meeting program participants in their homes or community settings is required for this position.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
May 01, 2023
Full time
The Intensive Housing & Health Case Manager is a member of the Supportive Housing Program (SHP) team and provides comprehensive individualized support services using a client centered harm reduction trauma informed model. The person in this role is responsible for monthly home visits, accompanying participants to medical and benefits appointments and connecting participants to community base resources. The Intensive Housing and Health Case Manager will ensure program adherence to documentation guidelines as set forth by the Illinois Department of Public Health (IDPH).
The salary range for this role is $40,000 to $42,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Housing Case Management
• Conducts home visits at least monthly to ensure housing stability
• Supports in development of life skills and foster emotional support through a trauma informed and strengths-based approach
• Performs crisis prevention and intervention as needed using Harm Philosophies.
• Provides qualified participants access to Emergency Financial Assistance (EFA) as needed to ensure housing stability
• Acts as a liaison between landlords/property managers
• Coordination move-ins, lease renewals, inspections and eviction prevention
• Completes housing leasing paperwork and submits to AFC before deadlines to ensure continued housing stability
• Coordinates with Behavioral Health Specialist (If appropriate) to conduct a psychosocial assessment within 90 days of program intake
• Develops Individualized service plan in collaboration with the participants
• Refers and links participate to appropriate services
• Supports participants in developing or enhancing life skills and assists participants in increasing meaningful daytime activities
• Assists participates in enrolling in public benefits such as SNAP, SOAR or employment readiness programs
Health Case Management
• Verifies engagement in medical care and supports participants with engagement in medical care as needed
• Responsible for obtaining client level health information including viral load and dates of medical visits
• Refers and links participates to appropriate services within the system of care that promotes positive health outcomes, treatment adherence, and greater self-sufficiency
• Monitors participant follow-through with medical services
• Coordination of medical care plan with participant’s primary care provider
• Supports medical treatment plan by providing participants information on medication, appointment, and other treatment adherence issues
• Outreach to medical providers to obtain client medical data, i.e., viral load, and/or last medical appointment date
• Must provide eligible participate assistance in obtaining access to other public and private programs for which they may be eligible (Medicaid, Medicare, Part D, ADAP, etc.)
Documentation & Recordkeeping
• Enters participant intake into required databases (Caseworthy, Provide, etc.) within designated timelines of contact with participants
• Enters case notes and all required data elements in Caseworthy and Provide databases
• Completes reassessments as indicated by SHP policies and procedures, including assessments required by IDPH
• Completes annual lease renewals and completed workflows in Caseworthy and Provide databases
• Maintains all applicable and required documentation in participates files
• Enters all billing, and other required data elements into Provide Enterprise database
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
• High School Diploma or equivalent
• Three or more years of case management experience
Preferred Qualifications
• Bachelor’s degree in social services or related field
• One or more years Case Management experience
• Experience in applying Crisis Prevention, Intervention, Goal Setting, and Resolution techniques.
KNOWLEDGE, SKILLS, AND ABILITIES
• Supportive Housing
• Database Use
• Interpersonal Skills
• Strong attention to detail
• Follow-Through
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
N/A
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to navigate the city of Chicago in personal vehicle and comfort meeting program participants in their homes or community settings is required for this position.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
The STEP Housing Technician (SHT) supports assigned households to achieve and maintain housing stability. The SHT provides support throughout the leasing process, which includes unit identification, lease negotiations, execution, and annual renewals. In addition, the SHT completes annual Eligibility Assessments to support the continuation of services and provides referrals to other supportive services throughout the year as needed.
The Supported Tenant Empowerment Program (STEP) is designed to work with clients living with chronic health conditions who have experienced homelessness to achieve housing stability and self-sufficiency. To achieve this, the SHT will collaborate with other supportive housing programs at AFC to ensure clients are enrolled in the supportive housing program that best meets their needs for support. In addition, this position will be expected to maintain regular notes and update client records in multiple databases. The STH reports directly to the Housing Program Manager and collaborates with Housing Stabilization Team to develop resources and strategies to address client needs better.
The salary range for this role is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Client Services
• Connects with newly assigned clients to introduce themselves and schedule a formal meeting to assess housing needs and develop a housing workplan
• Develops quarterly work plans to connect with clients and landlords before the expiration of established leases
• Continuously assesses client needs and works with the Housing Stabilization Team to provide a seamless, effective service plan and make appropriate referrals to other departments and service providers when necessary
• Maintain accurate records of client engagement efforts, referrals, and client advocacy
• In collaboration with clients and landlords, submits requests for Emergency Financial Assistance as needed
• Completes leasing packets, service assessments, financial re-certifications, and other programmatic and billing documentation
• Utilizes housing service guide to assist in making referrals and helping PLWHA in need of individualized housing assistance
• Advocates for clients with higher service needs to secure placement in a supportive housing program that can better support client needs
Data Entry and Quality Assurance
• Collect and enter all programmatic paperwork and other required data elements into appropriate database
• Adhere to date entry timelines as outlined by Programmatic and Funder Guidelines
• Participate in financial and programmatic reconciliation meetings
• Utilize and interpret CaseWorthy and Tableau reports to ensure quality of data entered
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, World of Chocolate, and others
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
None.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Highschool Diploma or 1 or more years of Human Services experience
OR
1 or more years of Customer Service experience OR 1 or more years or more years’ experience with Housing Opportunities for People with AIDS (HOPWA) Programs
Preferred Qualifications
Bachelor’s Degree or 2 or more years of Human Services experience
OR
2 or more years of Customer Service experience OR 2 or more years or more years’ experience with Housing Opportunities for People with AIDS (HOPWA) Programs
KNOWLEDGE, SKILLS, AND ABILITIES
• Exceptional time management skills
• Client-Level Database
• Strong attention to detail and written Communication
• Cross-Departmental Communication
• Ability to present to large groups, and a comfort level with presentations generally
• Ability to work with diverse populations
• Bilingual - Spanish (Preferred)
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
• Valid Driver’s License (Preferred)
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Mar 07, 2023
Full time
The STEP Housing Technician (SHT) supports assigned households to achieve and maintain housing stability. The SHT provides support throughout the leasing process, which includes unit identification, lease negotiations, execution, and annual renewals. In addition, the SHT completes annual Eligibility Assessments to support the continuation of services and provides referrals to other supportive services throughout the year as needed.
The Supported Tenant Empowerment Program (STEP) is designed to work with clients living with chronic health conditions who have experienced homelessness to achieve housing stability and self-sufficiency. To achieve this, the SHT will collaborate with other supportive housing programs at AFC to ensure clients are enrolled in the supportive housing program that best meets their needs for support. In addition, this position will be expected to maintain regular notes and update client records in multiple databases. The STH reports directly to the Housing Program Manager and collaborates with Housing Stabilization Team to develop resources and strategies to address client needs better.
The salary range for this role is $40,000 to $45,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Client Services
• Connects with newly assigned clients to introduce themselves and schedule a formal meeting to assess housing needs and develop a housing workplan
• Develops quarterly work plans to connect with clients and landlords before the expiration of established leases
• Continuously assesses client needs and works with the Housing Stabilization Team to provide a seamless, effective service plan and make appropriate referrals to other departments and service providers when necessary
• Maintain accurate records of client engagement efforts, referrals, and client advocacy
• In collaboration with clients and landlords, submits requests for Emergency Financial Assistance as needed
• Completes leasing packets, service assessments, financial re-certifications, and other programmatic and billing documentation
• Utilizes housing service guide to assist in making referrals and helping PLWHA in need of individualized housing assistance
• Advocates for clients with higher service needs to secure placement in a supportive housing program that can better support client needs
Data Entry and Quality Assurance
• Collect and enter all programmatic paperwork and other required data elements into appropriate database
• Adhere to date entry timelines as outlined by Programmatic and Funder Guidelines
• Participate in financial and programmatic reconciliation meetings
• Utilize and interpret CaseWorthy and Tableau reports to ensure quality of data entered
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, World of Chocolate, and others
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
None.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Highschool Diploma or 1 or more years of Human Services experience
OR
1 or more years of Customer Service experience OR 1 or more years or more years’ experience with Housing Opportunities for People with AIDS (HOPWA) Programs
Preferred Qualifications
Bachelor’s Degree or 2 or more years of Human Services experience
OR
2 or more years of Customer Service experience OR 2 or more years or more years’ experience with Housing Opportunities for People with AIDS (HOPWA) Programs
KNOWLEDGE, SKILLS, AND ABILITIES
• Exceptional time management skills
• Client-Level Database
• Strong attention to detail and written Communication
• Cross-Departmental Communication
• Ability to present to large groups, and a comfort level with presentations generally
• Ability to work with diverse populations
• Bilingual - Spanish (Preferred)
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
• Valid Driver’s License (Preferred)
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
The Housing Navigation Manager is a member of AFC's Housing department and reports to the Director, Systems Change. The Housing Navigation Manager will provide support and management of AFC's Housing Navigation Program. This is a HUD Housing Opportunities for People with AIDS (HOPWA) Housing Information Services funded program through Chicago Department of Public Health (CDPH) and under the Resource Coordination Hub portfolio of HIV services funding. The Housing Navigation Program provides individuals and families living with HIV with the tools and knowledge needed to achieve and maintain long-term, stable housing.
The Housing Navigation Manager will ensure compliance with data collection requirements outlined by CDPH, HUD, and those required at AFC. This position will also provide direct supervision to the Housing Navigator at AFC. Successful leadership of the program requires the ability to collaborate with external partners (including the sub-contracted Housing Navigation partner agencies), funders, and other internal teams at AFC.
The salary range for this role is $50,000 to $53,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Program Management and Supervision
• Manage Housing Navigation Program through direct supervision of the Housing Navigator at AFC and provide guidance and support to Housing Navigators at sub-contracted partner agencies
• Hire, train, mentor, and supervise assigned staff
• Create and maintain onboarding process for internal and external program hires
• Maintain and ensure effective implementation of program policies and procedures
• Coordinate day-to-day operations of Housing Navigation Program
• Ensure Housing Team's customer service standards when responding to client and internal and external partner calls, emails, and tickets
• Answer client calls from people living with HIV/AIDS and experiencing housing instability
• Conduct the Housing Screening and Referral Assessment with clients in need of housing services
• Manage referrals for Housing Navigation Program and assign to Housing Navigators
• Field complaint calls from program clients
• Redirect housing calls from current housing program clients to the appropriate program staff
• Provide case consultation with sub-contracted partner agencies, also internal and external partners as needed
• Support the overall work of the Systems Change Team
• Collaborate with internal AFC teams, including Housing Programs, Intake and Referral, Resource Coordination Hub, Quality Assurance, Data Services, and Program Development
• Assist in managing the AFC HOPWA Waitlist, lead pulls vetting as needed by AFC Housing Programs to fill vacancies
• Create monthly reports and assist Program Development in quarterly reports as required by the funders
Meetings and Trainings Facilitation
• Schedule and conduct onboarding training for internal and external program hires
• Create and maintain annual partner meeting schedules and e-calendar invites for the monthly Housing Navigator and quarterly Supervisor meetings
• Prepare meeting materials ahead of scheduled meeting, including agendas
• Facilitate monthly partner meetings with the Housing Navigators
• Facilitate quarterly partner meeting with the Housing Navigator Supervisors
• Lead trainings for internal and external stakeholders on housing navigation related topics, such as housing 101, tenants rights, and housing resources
• Deliver presentations to internal and external stakeholders to promote Housing Navigation Program services, referral process, and best practices
• Attend and participate in recurring team, department, and cross-team meetings
• Attend and present updates at recurring meetings with the funders
• Attend required conferences and trainings/webinars
• Support Program Director in program related meetings as needed
Quality Assurance and Data Entry
• Review and approve eligibility data for newly enrolled clients in the AFC database;
• Monitor compliance and data quality of program assessments, case notes, services, and referrals for enrolled clients in the AFC database
• Provide ongoing technical assistance to Housing Navigation partners in use of the AFC database
• Organize and lead annual site visits to sub-contracted Housing Navigation partners, includes reviewing files for eligibility and compliance and compiling reports of findings, if any
• Prepare for and participate in annual site visits and audits by program funders
• Meet with the Quality Management Team monthly to review and discuss data quality and issues, opportunities for improvement, and explore new ideas
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, etc.
• Update job knowledge, including participating in education opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations • Protect the organization's value and manage risk by keeping information confidential.
• Perform other duties as assigned
SUPERVISORY RESPONSIBILITES
• Housing Navigator
EXPERIENCE AND EDUCATION
Minimum Qualifications
• High school diploma
• 4 years of social services experience and 2 or more years of management experience
Preferred Qualifications
• Bachelor's degree and 1 or more year of management experience
• Experience with HIV services or homeless services
• Bilingual speaking skills, Spanish - English
KNOWLEDGE, SKILLS AND ABILITIES
• Exceptional time management skills
• Strong attention to detail
• Database use
• Administrative ability
• Supervision of staff
• Effective written and verbal communication
• Resolving conflicts
• Meeting facilitation
• Knowledge of HIV services and/or homeless population
REQIUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone
Mar 07, 2023
Full time
The Housing Navigation Manager is a member of AFC's Housing department and reports to the Director, Systems Change. The Housing Navigation Manager will provide support and management of AFC's Housing Navigation Program. This is a HUD Housing Opportunities for People with AIDS (HOPWA) Housing Information Services funded program through Chicago Department of Public Health (CDPH) and under the Resource Coordination Hub portfolio of HIV services funding. The Housing Navigation Program provides individuals and families living with HIV with the tools and knowledge needed to achieve and maintain long-term, stable housing.
The Housing Navigation Manager will ensure compliance with data collection requirements outlined by CDPH, HUD, and those required at AFC. This position will also provide direct supervision to the Housing Navigator at AFC. Successful leadership of the program requires the ability to collaborate with external partners (including the sub-contracted Housing Navigation partner agencies), funders, and other internal teams at AFC.
The salary range for this role is $50,000 to $53,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Program Management and Supervision
• Manage Housing Navigation Program through direct supervision of the Housing Navigator at AFC and provide guidance and support to Housing Navigators at sub-contracted partner agencies
• Hire, train, mentor, and supervise assigned staff
• Create and maintain onboarding process for internal and external program hires
• Maintain and ensure effective implementation of program policies and procedures
• Coordinate day-to-day operations of Housing Navigation Program
• Ensure Housing Team's customer service standards when responding to client and internal and external partner calls, emails, and tickets
• Answer client calls from people living with HIV/AIDS and experiencing housing instability
• Conduct the Housing Screening and Referral Assessment with clients in need of housing services
• Manage referrals for Housing Navigation Program and assign to Housing Navigators
• Field complaint calls from program clients
• Redirect housing calls from current housing program clients to the appropriate program staff
• Provide case consultation with sub-contracted partner agencies, also internal and external partners as needed
• Support the overall work of the Systems Change Team
• Collaborate with internal AFC teams, including Housing Programs, Intake and Referral, Resource Coordination Hub, Quality Assurance, Data Services, and Program Development
• Assist in managing the AFC HOPWA Waitlist, lead pulls vetting as needed by AFC Housing Programs to fill vacancies
• Create monthly reports and assist Program Development in quarterly reports as required by the funders
Meetings and Trainings Facilitation
• Schedule and conduct onboarding training for internal and external program hires
• Create and maintain annual partner meeting schedules and e-calendar invites for the monthly Housing Navigator and quarterly Supervisor meetings
• Prepare meeting materials ahead of scheduled meeting, including agendas
• Facilitate monthly partner meetings with the Housing Navigators
• Facilitate quarterly partner meeting with the Housing Navigator Supervisors
• Lead trainings for internal and external stakeholders on housing navigation related topics, such as housing 101, tenants rights, and housing resources
• Deliver presentations to internal and external stakeholders to promote Housing Navigation Program services, referral process, and best practices
• Attend and participate in recurring team, department, and cross-team meetings
• Attend and present updates at recurring meetings with the funders
• Attend required conferences and trainings/webinars
• Support Program Director in program related meetings as needed
Quality Assurance and Data Entry
• Review and approve eligibility data for newly enrolled clients in the AFC database;
• Monitor compliance and data quality of program assessments, case notes, services, and referrals for enrolled clients in the AFC database
• Provide ongoing technical assistance to Housing Navigation partners in use of the AFC database
• Organize and lead annual site visits to sub-contracted Housing Navigation partners, includes reviewing files for eligibility and compliance and compiling reports of findings, if any
• Prepare for and participate in annual site visits and audits by program funders
• Meet with the Quality Management Team monthly to review and discuss data quality and issues, opportunities for improvement, and explore new ideas
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, etc.
• Update job knowledge, including participating in education opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations • Protect the organization's value and manage risk by keeping information confidential.
• Perform other duties as assigned
SUPERVISORY RESPONSIBILITES
• Housing Navigator
EXPERIENCE AND EDUCATION
Minimum Qualifications
• High school diploma
• 4 years of social services experience and 2 or more years of management experience
Preferred Qualifications
• Bachelor's degree and 1 or more year of management experience
• Experience with HIV services or homeless services
• Bilingual speaking skills, Spanish - English
KNOWLEDGE, SKILLS AND ABILITIES
• Exceptional time management skills
• Strong attention to detail
• Database use
• Administrative ability
• Supervision of staff
• Effective written and verbal communication
• Resolving conflicts
• Meeting facilitation
• Knowledge of HIV services and/or homeless population
REQIUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Mar 07, 2023
Full time
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago.
The salary range for this role is $50,000 to $53,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Management:
Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County
Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds
Establish new relationships with landlords and property owners
Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio
Provide subject-matter guidance and mentorship to other department professionals
Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects
Support in ensuring adult cohort outcomes are met
Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves
Collect, review and correct data to ensure accuracy for reports delivered to public and private funders
Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate
Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds
PROJECT COORDINATION
Secure leases and unit agreements
Outreach to and engage landlords to identify housing units
Develop and implement housing inspection process, including housing quality standards
Monitor unit remediation and repair activities prior to move-in
Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations
On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management)
Manage after-hours emergency line for Landlord issues
Intervene with landlords on serious repair or safety issues after tenant move-in
Plan and facilitate landlord engagement and appreciation events
Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing
Support the Program by identifying alternative affordable housing options for tenants
QUALITY ASSURANCE AND DATA MANAGEMENT
Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program
Support Senior Program Manager with collecting data needed for disbursement and other program reports
Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team
Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies
Identify training needs for partner providers related to adult-specific needs and implement applicable trainings
Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments
Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed
MEETING AND TRAINING FACILITATION
Attend required conference/s, trainings, and webinars
Actively pursue professional development opportunities
Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting)
Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable
Participate in applicable system-level external committees
Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings)
OTHER
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff
Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Business Administration, Communications, Social Services or related field
and 1 or more years of Housing or Business/Real Estate experience
OR 3 or more years of Housing or Business/Real Estate experience
1 or more years of supervisory experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
OR
Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness.
Preferred Qualifications
2 or more years of Real Estate experience
1 or more years in Social Services, specifically in Housing and Homelessness
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to hold self and others accountable for rules and responsibilities
Knowledge of the different Chicago neighborhoods and how to navigate the varying environments
The ability to engage landlords to identify housing units across the Chicagoland area
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers
The ability and willingness to respect and value the differences and perceptions of different groups/individuals
The ability to work productively and effectively when faced with stressful work situations and time constraints
The ability and willingness to lead tasks and people effectively
The ability to define, diagnose, and resolve problems
Knowledge of supervisory methods and practices, and the ability to provide supervision to others
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
The Director, Behavioral Health Programs is responsible for leading the behavioral health components of the Housing Team’s programs. The Director is responsible for implementation of Medicaid billable services at AFC and CHH and will expand the behavioral health services across both agencies. The Director will provide expertise and training on behavioral health topics and programs as they relate to the housing team’s projects. The Director will oversee the SAMHSA Road to Health and Housing (R2H), Connection to Harm Reduction (C2HR), in-home Behavioral Health, a research project implementing behavioral health screening across the Ryan White case management system and ensure all project outcomes are achieved. The Director will represent AFC and the Center for Housing and Health as a liaison to stakeholders in the behavioral health care sector.
The salary range for this role is $83,000 to $102,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Behavioral Health and Clinical Leadership
• Provide clinical behavioral health-related expertise for the ongoing coordination of systems-level initiatives
• Serve as a subject matter expert and share expertise on mental health and substance use Contribute to designing partnership models and inform grant proposals and other funding opportunities
• Provide education and support to housing partners to assist their clients in engaging in appropriate behavioral health care services and engage partners at agency-wide meetings
• Provide ongoing clinical support to Housing programs
• Lead AFC Housing team Strategic Plan goals around behavioral health integration and participant behavioral health outcomes
• Assess the integrated in-home behavioral health services for the housing department and expand the capacity of those services
Program Direction and Management
• Implement Medicaid billing for all relevant behavioral health services
• Manage relationships and Medicaid contract with Managed Care Organizations
• Collaborate with Director of Data Services and Sr. Manager of Quality Management and Compliance to improve case management systems and data systems (i.e., CaseWorthy) to capture behavioral health data in order to submit accurate bills
• Oversee AFC Housing’s in-home behavioral health programming and provide clinical supervision to project staff
• Direct SAMHSAs Road to Health and Housing (R2H) Program to ensure scopes and outcomes are achieved and project budget is appropriately expended
• Direct SUPRs Connection to Harm Reduction (C2HR) Program to ensure scopes and outcomes are achieved and the project budget is appropriately expended
• Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; and recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
• Provide professional development opportunities and guidance to assigned staff
• Serve as project lead for the ORCHID Research Study; develop and conduct training; write and disseminate best practices locally, statewide, and nationally
• Work with external health and behavioral health care delivery systems to develop partnerships that meet health and behavioral health care needs of program participants
Meetings
• Participate in applicable partner meetings and AFC housing team meetings
• Represent CHH and AFC by leading or participating in committees such as the Medicaid Advisory Committee (MAC)
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect the organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
Program Managers (2)
EXPERIENCE AND EDUCATION
Minimum Qualifications
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or equivalent license.
• Master’s degree in Human Services field
• 5 or more years’ experience in healthcare and/or homelessness sectors
• 3 or more years of supervisory experience
• Established networks and contacts in the field
Preferred Qualifications
• Certified Alcohol and Drug Counselor (CADC) license
• 7 or more years’ experience in healthcare and/or homelessness sectors
• 5 or more years of supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES
• People Leadership
• Coaching and Developing Staff
• Budgeting
• Exceptional time management skills
• Strong attention to detail
• Harm Reduction
• Motivational Interviewing
• Trauma Informed Care
• Mental illness treatment
• substance use treatment
• Crisis de-escalation and conflict resolution
• Medicaid billing
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
• LCSW or LCPC or equivalent
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Mar 06, 2023
Full time
The Director, Behavioral Health Programs is responsible for leading the behavioral health components of the Housing Team’s programs. The Director is responsible for implementation of Medicaid billable services at AFC and CHH and will expand the behavioral health services across both agencies. The Director will provide expertise and training on behavioral health topics and programs as they relate to the housing team’s projects. The Director will oversee the SAMHSA Road to Health and Housing (R2H), Connection to Harm Reduction (C2HR), in-home Behavioral Health, a research project implementing behavioral health screening across the Ryan White case management system and ensure all project outcomes are achieved. The Director will represent AFC and the Center for Housing and Health as a liaison to stakeholders in the behavioral health care sector.
The salary range for this role is $83,000 to $102,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Behavioral Health and Clinical Leadership
• Provide clinical behavioral health-related expertise for the ongoing coordination of systems-level initiatives
• Serve as a subject matter expert and share expertise on mental health and substance use Contribute to designing partnership models and inform grant proposals and other funding opportunities
• Provide education and support to housing partners to assist their clients in engaging in appropriate behavioral health care services and engage partners at agency-wide meetings
• Provide ongoing clinical support to Housing programs
• Lead AFC Housing team Strategic Plan goals around behavioral health integration and participant behavioral health outcomes
• Assess the integrated in-home behavioral health services for the housing department and expand the capacity of those services
Program Direction and Management
• Implement Medicaid billing for all relevant behavioral health services
• Manage relationships and Medicaid contract with Managed Care Organizations
• Collaborate with Director of Data Services and Sr. Manager of Quality Management and Compliance to improve case management systems and data systems (i.e., CaseWorthy) to capture behavioral health data in order to submit accurate bills
• Oversee AFC Housing’s in-home behavioral health programming and provide clinical supervision to project staff
• Direct SAMHSAs Road to Health and Housing (R2H) Program to ensure scopes and outcomes are achieved and project budget is appropriately expended
• Direct SUPRs Connection to Harm Reduction (C2HR) Program to ensure scopes and outcomes are achieved and the project budget is appropriately expended
• Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; and recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures
• Provide professional development opportunities and guidance to assigned staff
• Serve as project lead for the ORCHID Research Study; develop and conduct training; write and disseminate best practices locally, statewide, and nationally
• Work with external health and behavioral health care delivery systems to develop partnerships that meet health and behavioral health care needs of program participants
Meetings
• Participate in applicable partner meetings and AFC housing team meetings
• Represent CHH and AFC by leading or participating in committees such as the Medicaid Advisory Committee (MAC)
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect the organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
Program Managers (2)
EXPERIENCE AND EDUCATION
Minimum Qualifications
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or equivalent license.
• Master’s degree in Human Services field
• 5 or more years’ experience in healthcare and/or homelessness sectors
• 3 or more years of supervisory experience
• Established networks and contacts in the field
Preferred Qualifications
• Certified Alcohol and Drug Counselor (CADC) license
• 7 or more years’ experience in healthcare and/or homelessness sectors
• 5 or more years of supervisory experience
KNOWLEDGE, SKILLS, AND ABILITIES
• People Leadership
• Coaching and Developing Staff
• Budgeting
• Exceptional time management skills
• Strong attention to detail
• Harm Reduction
• Motivational Interviewing
• Trauma Informed Care
• Mental illness treatment
• substance use treatment
• Crisis de-escalation and conflict resolution
• Medicaid billing
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
• LCSW or LCPC or equivalent
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Job Summary
This position is responsible for creating and maintaining strategic partnerships to coordinate services offered to incarcerated persons in Clark County Jail. Expanding on the success of the current Jail Reentry Program, the position adds additional leadership and focus to expanding Reentry, enhancing behavioral health, increasing facility-wide programs and expanding public engagement in alignment with the mission of Clark County Jail Services; to promote and maintain public safety through effective correctional and reentry practices.
The position will collaborate, plan, monitor, evaluate, administer current and new programs and initiatives with recent and expected funding through Clark County Jail Services. The purpose is to enhance holistic and effective approaches to incarceration coordination with other systems such as behavioral health, law enforcement, courts, housing etc. to increase post release transitions to services, decrease recidivism and improve public safety.
Qualifications
Education and Experience:
Master’s degree from an accredited institution in social work, nursing, counseling psychology, mental health counseling, behavioral sciences, or related field
2 years of experience in a community/social service agency
2 years coordinating services for persons experiencing incarceration.
The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire. Licensure in the State of Washington in compliance with WAC 246-809 as a counseling professional highly preferred, but candidates who currently are registered as Agency Affiliated Counselors in Washington may be considered for the position if eligible for licensure. Proof of credentials will be required.
Knowledge of: corrections principles and the application of evidence-based methods and practices to improve outcomes with the reduction of recidivism as the primary goal; counseling techniques, including working with racial, ethnic, or sexual minority persons in the context of a professional relationship; human behavior, social systems, and interactions; mental health and substance abuse; federal, state, and local regulations governing provision of social and health services to low income persons; Affordable Care Act including how it relates to public and privately financed health insurance systems; ethnic, cultural, and social issues related to provision of services to persons with criminal history; professional and ethical standards and practices relevant to program clients; current inmate behavior and behavior modification strategies; criminogenic risk assessment and case management principles specific to persons with criminal justice involvement; trauma informed care; effective supervision practices; corrections culture; principles and practices of public sector organization and program operations; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis of policies, procedures, public information and service delivery issues; trends and practices within specialized area; personal computer application and usage.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.831 $7,693.00 - $10,867.00- per month
Feb 02, 2023
Full time
Job Summary
This position is responsible for creating and maintaining strategic partnerships to coordinate services offered to incarcerated persons in Clark County Jail. Expanding on the success of the current Jail Reentry Program, the position adds additional leadership and focus to expanding Reentry, enhancing behavioral health, increasing facility-wide programs and expanding public engagement in alignment with the mission of Clark County Jail Services; to promote and maintain public safety through effective correctional and reentry practices.
The position will collaborate, plan, monitor, evaluate, administer current and new programs and initiatives with recent and expected funding through Clark County Jail Services. The purpose is to enhance holistic and effective approaches to incarceration coordination with other systems such as behavioral health, law enforcement, courts, housing etc. to increase post release transitions to services, decrease recidivism and improve public safety.
Qualifications
Education and Experience:
Master’s degree from an accredited institution in social work, nursing, counseling psychology, mental health counseling, behavioral sciences, or related field
2 years of experience in a community/social service agency
2 years coordinating services for persons experiencing incarceration.
The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire. Licensure in the State of Washington in compliance with WAC 246-809 as a counseling professional highly preferred, but candidates who currently are registered as Agency Affiliated Counselors in Washington may be considered for the position if eligible for licensure. Proof of credentials will be required.
Knowledge of: corrections principles and the application of evidence-based methods and practices to improve outcomes with the reduction of recidivism as the primary goal; counseling techniques, including working with racial, ethnic, or sexual minority persons in the context of a professional relationship; human behavior, social systems, and interactions; mental health and substance abuse; federal, state, and local regulations governing provision of social and health services to low income persons; Affordable Care Act including how it relates to public and privately financed health insurance systems; ethnic, cultural, and social issues related to provision of services to persons with criminal history; professional and ethical standards and practices relevant to program clients; current inmate behavior and behavior modification strategies; criminogenic risk assessment and case management principles specific to persons with criminal justice involvement; trauma informed care; effective supervision practices; corrections culture; principles and practices of public sector organization and program operations; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis of policies, procedures, public information and service delivery issues; trends and practices within specialized area; personal computer application and usage.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.831 $7,693.00 - $10,867.00- per month