Berkeley Repertory Theatre has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 5.5 million people have enjoyed nearly 500 shows at Berkeley Rep, which have gone on to win six Tony Awards, seven Obie Awards, nine Drama Desk Awards, one Grammy Award, one Pulitzer Prize, and many other honors. Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. To formalize, enhance, and expand the processes by which Berkeley Rep makes theatre, The Ground Floor: Berkeley Rep’s Center for the Creation and Development of New Work was launched in 2012. The Berkeley Rep School of Theatre engages and educates some 20,000 people a year and helps build the audiences of tomorrow with its nationally recognized teen programs. Berkeley Rep’s bustling facilities—which also include the 400-seat Peet’s Theatre, the 600-seat Roda Theatre, and a spacious campus in West Berkeley—are helping revitalize a renowned city.
DEPARTMENT: Marketing and Audience Services
POSITION: Sales and Audience Services Manager
REPORTS TO: Director of Marketing and Audience Services
WORK SCHEDULE: Monday-Friday. Some evenings and weekends required.
CLASSIFICATION: Full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $70,000-$74,000, depending on experience
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win eight Tony Awards, nine Obie Awards, 11 Drama Desk Awards, a Grammy Award, a Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep seeks an experienced Sales and Audience Services Manager to lead the Box Office, enhance revenue, and grow audience engagement and loyalty through innovative ticketing and customer service initiatives. As a key member of the Marketing and Audience Services team, the Sales and Audience Services Manager is responsible for implementing data-driven sales strategies, fostering a customer-focused culture, managing all aspects of ticketing operations, and ensuring exceptional service for audiences.
This role includes managing staff hiring, training, payroll, and scheduling, as well as collaborating on audience development initiatives that support revenue goals and audience retention. The ideal candidate will bring strong organizational, problem-solving, and communication skills, along with experience in sales strategy, customer service, and team leadership, to help drive Berkeley Rep’s mission to create a welcoming environment for all.
Essential Duties and Responsibilities
Customer Service and Experience
Ensure that audience and community members of all backgrounds and circumstances experiences a warm, inclusive, and welcoming environment that reflects Berkeley Rep's commitment to a radical welcome approach.
Manage and ensure the staffing, training, smooth operation, and high customer service level of the audience services staff for in-bound and out-bound subscription and ticket sales.
Collaborate with the Director of Marketing and Audience Services to create and execute industry-leading customer service policies and procedures.
Take the lead in resolving customer inquiries and concerns at the box office, received in-person or via email, phone, or social media.
Coordinate with internal teams—including Public Relations, Audience and Donor Development, Front-of-House, Production, and General Management—to manage opening night ticketing and ensure enthusiastic attendance.
Collaborate with internal departments on inventory management, identifying seating issues (i.e. sightlines, access), pricing, handling major donors and VIPs, and other matters.
Ensure accessibility protocols are in place and that the box office team is trained to support audiences with accessibility needs.
Oversee onsite box office operations during regular business hours and performances, coordinating with Front of House Director on ticketing and re-seating issues during shows.
Ticketing and Sales Management
Manage the subscription renewal process, including preparing data for invoices, building the new season, developing a renewal plan, and distributing subscription packets.
Serve as the primary contact for managing ticket inventory and holds, including dynamic pricing and coordination with external vendors, if applicable.
Work closely with the Director of Marketing and Audience Services, as well as the Associate Director of Marketing, to support and execute data-driven strategies that maximize single and season ticket sales through pricing, inventory management, and demand management strategies.
Support marketing promotions by building discounts, promo codes, and pricing in Tessitura; lead the box office team in fulfilling third-party sales organized by the marketing team.
Collaborate on group sales strategies and upselling initiatives with Marketing colleagues to achieve ticketing targets.
Database Management
Work closely with the CRM Project Manager to administer Tessitura, focusing on pricing, promotions, subscription/group/single ticketing, and training Audience Services staff.
Participate in the Tessitura Users' Group (TUG) to coordinate and troubleshoot database management.
Maintain ticketing setup for current and new performances, including handling cancellations.
Ensure audience records are maintained in accordance with Berkeley Rep's procedures.
Team Management and Development
Create a collaborative environment where team members feel supported, valued, and aligned with the Radical Welcome mission.
Provide regular training on customer service and accessibility. Empower staff to make decisions that enhance the audience experience.
Proactively maintain open communication by holding regular check-ins and feedback sessions to ensure staff are supported and continuously improving. Regularly share updates on productions, sales initiatives, and company-wide policies.
Organize team-building activities, celebrate successes, and recognize exceptional service to strengthen team morale and engagement.
Set clear performance goals and provide coaching to help staff grow and excel.
Box Office Operations
Report and reconcile daily and weekly show revenue, creating and distributing accurate ticketing reports for finance and general management, and promptly addressing any discrepancies.
Generate and distribute ticketing reports, including daily and weekly sales, performance capacity, and campaign tracking, to monitor organizational progress toward sales goals.
Coordinate with internal departments on ticket policies, promotions, and special events.
Manage ticket services supply inventory and oversee ticket services expenses within the departmental budget.
Oversee the box office phone system, ensuring clear and up-to-date documentation for the team.
Attend marketing meetings, cast meet-and-greets, and opening nights; represent Berkeley Rep at special events as required.
Actively engage in workshops and training on harassment prevention, bystander intervention, equity, diversity, inclusion, access, and antiracism.
Champion and support organizational goals related to inclusion, diversity, equity, access, and antiracism in staffing, policies, procedures, and practices.
Perform additional duties as assigned, including serving as a box office agent if needed.
Qualifications and Skills
3+ years of supervisory and customer service experience required.
Must be willing to work weekends and evenings.
A skilled manager, collaborator, and effective delegator who can build on group dynamics and set high expectations with the customer service team.
Ability to effectively manage a team, work in a fast-paced environment, meet multiple deadlines, organize time and priorities, welcome and embrace change, and balance challenges inherent in an active theatre environment.
Exceptional organizational and multi-tasking skills.
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Ability to problem-solve, adapt, and respond to changing work situations and environments.
Exceptional attention to detail and commitment to follow-through.
Applicants should demonstrate a strong commitment to equity, diversity, inclusion, access, and antiracism work in the theatre.
Background check required.
Knowledge of Tessitura ticketing software is a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only via https://recruiting.paylocity.com/recruiting/jobs/Details/2853697/Berkeley-Repertory-Theatre/Sales-and-Audience-Services-Manager . When completing your application, please submit a cover letter and résumé. In your cover letter, please reflect on the following question: “What does radical welcome mean to you?” Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Nov 11, 2024
Full time
DEPARTMENT: Marketing and Audience Services
POSITION: Sales and Audience Services Manager
REPORTS TO: Director of Marketing and Audience Services
WORK SCHEDULE: Monday-Friday. Some evenings and weekends required.
CLASSIFICATION: Full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $70,000-$74,000, depending on experience
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win eight Tony Awards, nine Obie Awards, 11 Drama Desk Awards, a Grammy Award, a Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep seeks an experienced Sales and Audience Services Manager to lead the Box Office, enhance revenue, and grow audience engagement and loyalty through innovative ticketing and customer service initiatives. As a key member of the Marketing and Audience Services team, the Sales and Audience Services Manager is responsible for implementing data-driven sales strategies, fostering a customer-focused culture, managing all aspects of ticketing operations, and ensuring exceptional service for audiences.
This role includes managing staff hiring, training, payroll, and scheduling, as well as collaborating on audience development initiatives that support revenue goals and audience retention. The ideal candidate will bring strong organizational, problem-solving, and communication skills, along with experience in sales strategy, customer service, and team leadership, to help drive Berkeley Rep’s mission to create a welcoming environment for all.
Essential Duties and Responsibilities
Customer Service and Experience
Ensure that audience and community members of all backgrounds and circumstances experiences a warm, inclusive, and welcoming environment that reflects Berkeley Rep's commitment to a radical welcome approach.
Manage and ensure the staffing, training, smooth operation, and high customer service level of the audience services staff for in-bound and out-bound subscription and ticket sales.
Collaborate with the Director of Marketing and Audience Services to create and execute industry-leading customer service policies and procedures.
Take the lead in resolving customer inquiries and concerns at the box office, received in-person or via email, phone, or social media.
Coordinate with internal teams—including Public Relations, Audience and Donor Development, Front-of-House, Production, and General Management—to manage opening night ticketing and ensure enthusiastic attendance.
Collaborate with internal departments on inventory management, identifying seating issues (i.e. sightlines, access), pricing, handling major donors and VIPs, and other matters.
Ensure accessibility protocols are in place and that the box office team is trained to support audiences with accessibility needs.
Oversee onsite box office operations during regular business hours and performances, coordinating with Front of House Director on ticketing and re-seating issues during shows.
Ticketing and Sales Management
Manage the subscription renewal process, including preparing data for invoices, building the new season, developing a renewal plan, and distributing subscription packets.
Serve as the primary contact for managing ticket inventory and holds, including dynamic pricing and coordination with external vendors, if applicable.
Work closely with the Director of Marketing and Audience Services, as well as the Associate Director of Marketing, to support and execute data-driven strategies that maximize single and season ticket sales through pricing, inventory management, and demand management strategies.
Support marketing promotions by building discounts, promo codes, and pricing in Tessitura; lead the box office team in fulfilling third-party sales organized by the marketing team.
Collaborate on group sales strategies and upselling initiatives with Marketing colleagues to achieve ticketing targets.
Database Management
Work closely with the CRM Project Manager to administer Tessitura, focusing on pricing, promotions, subscription/group/single ticketing, and training Audience Services staff.
Participate in the Tessitura Users' Group (TUG) to coordinate and troubleshoot database management.
Maintain ticketing setup for current and new performances, including handling cancellations.
Ensure audience records are maintained in accordance with Berkeley Rep's procedures.
Team Management and Development
Create a collaborative environment where team members feel supported, valued, and aligned with the Radical Welcome mission.
Provide regular training on customer service and accessibility. Empower staff to make decisions that enhance the audience experience.
Proactively maintain open communication by holding regular check-ins and feedback sessions to ensure staff are supported and continuously improving. Regularly share updates on productions, sales initiatives, and company-wide policies.
Organize team-building activities, celebrate successes, and recognize exceptional service to strengthen team morale and engagement.
Set clear performance goals and provide coaching to help staff grow and excel.
Box Office Operations
Report and reconcile daily and weekly show revenue, creating and distributing accurate ticketing reports for finance and general management, and promptly addressing any discrepancies.
Generate and distribute ticketing reports, including daily and weekly sales, performance capacity, and campaign tracking, to monitor organizational progress toward sales goals.
Coordinate with internal departments on ticket policies, promotions, and special events.
Manage ticket services supply inventory and oversee ticket services expenses within the departmental budget.
Oversee the box office phone system, ensuring clear and up-to-date documentation for the team.
Attend marketing meetings, cast meet-and-greets, and opening nights; represent Berkeley Rep at special events as required.
Actively engage in workshops and training on harassment prevention, bystander intervention, equity, diversity, inclusion, access, and antiracism.
Champion and support organizational goals related to inclusion, diversity, equity, access, and antiracism in staffing, policies, procedures, and practices.
Perform additional duties as assigned, including serving as a box office agent if needed.
Qualifications and Skills
3+ years of supervisory and customer service experience required.
Must be willing to work weekends and evenings.
A skilled manager, collaborator, and effective delegator who can build on group dynamics and set high expectations with the customer service team.
Ability to effectively manage a team, work in a fast-paced environment, meet multiple deadlines, organize time and priorities, welcome and embrace change, and balance challenges inherent in an active theatre environment.
Exceptional organizational and multi-tasking skills.
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Ability to problem-solve, adapt, and respond to changing work situations and environments.
Exceptional attention to detail and commitment to follow-through.
Applicants should demonstrate a strong commitment to equity, diversity, inclusion, access, and antiracism work in the theatre.
Background check required.
Knowledge of Tessitura ticketing software is a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only via https://recruiting.paylocity.com/recruiting/jobs/Details/2853697/Berkeley-Repertory-Theatre/Sales-and-Audience-Services-Manager . When completing your application, please submit a cover letter and résumé. In your cover letter, please reflect on the following question: “What does radical welcome mean to you?” Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Job Type: Full-time
DEPARTMENT: Scene Shop
POSITION: Lead Carpenter
REPORTS TO: Co-Technical Directors
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Seasonal full-time, non-exempt.
COMPENSATION: $29.52 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking a lead carpenter to join our team. Under the direction of the technical directors, the lead carpenter serves as the senior fabricator in Berkeley Rep’s scene shop. The lead carpenter supervises and manages staff and over-hire carpenters on basic and advanced scenic construction projects and actively contributes to the safety and quality of Berkeley Rep’s scene shop.
Essential Duties and Responsibilities
Interpret technical CAD drafts from the technical directors’ office and, following the drafts, fabricate and construct accurate scenic elements for projects as assigned by assistant technical directors.
Guide staff carpenters and over-hire carpenters on fabrication projects.
Lead, research, develop, and manage special projects, as assigned.
Help guide load-in and load-out tasks at the theater, as assigned.
Work closely and collaboratively with other departments, including the properties shop, paints shop, stage management, electrics, video, sound, and operations to ensure workflow and lay out space around shops, warehouses, rehearsal rooms, and load-in areas.
Participate in and uphold all shop safety processes, policies, and practices in all areas of the scene shop. Model best practices. Analyze and mitigate risks by conducting risk assessments for projects in the scene shop and in load-in and out to achieve a workable and safe production.
Participate in training as required, including fly system training, fall arrest training, harassment prevention, bystander intervention, anti-bias training, antiracism training, and workshops as scheduled by Berkeley Rep.
Create and maintain an inclusive, safe, efficient, and effective working environment.
Act as a mentor for staff, over hire carpenters, and the scenic construction fellow.
All other duties, as assigned.
Qualifications and skills
Deep understanding and working knowledge of using and fixing scene shop tools, such as saws (table, compound miter, bandsaw), metal working tools, welding, CNC, and hand tools.
Proficient in woodworking and metalworking skills. Experience creating scenery items such as flats, platforms, doors, molding, stairs, and other elements.
Ability to research, build, and assemble specific tools and custom jigs.
Knowledge of automation equipment, motors, and drives.
Experience with theatrical rigging and fabrication techniques.
Ability to juggle multiple priorities in high stress situations.
Ability to identify critical issues, prioritize, and work collaboratively across multiple departments.
Demonstrated inclusive behavior and commitment to antiracism, equity, diversity, inclusion, and access.
Firm understanding and working knowledge of production departments, including scenery, proprieties, paints, sound, lighting, costumes, and stage management.
Knowledge of theatrical rigging.
Knowledge of tools, hardware, and theatrical fabrication techniques.
Active driving license and ability to drive 24’ box trucks and forklifts.
Demonstrated cultural competency and ability to organize and communicate verbal and written information clearly.
Handle multiple tasks simultaneously and prioritize effectively.
Ability to follow verbal and written instructions and execute them accurately.
Ability to establish positive, effective working relationships and maintain a positive and productive atmosphere in group environments.
Ability to lift, push, or pull objects that are 50lbs.
Ability to work at heights and in cramped spaces.
Proficiency in finish carpenter a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $29.52/Hour
Nov 01, 2024
Full time
Job Type: Full-time
DEPARTMENT: Scene Shop
POSITION: Lead Carpenter
REPORTS TO: Co-Technical Directors
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Seasonal full-time, non-exempt.
COMPENSATION: $29.52 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking a lead carpenter to join our team. Under the direction of the technical directors, the lead carpenter serves as the senior fabricator in Berkeley Rep’s scene shop. The lead carpenter supervises and manages staff and over-hire carpenters on basic and advanced scenic construction projects and actively contributes to the safety and quality of Berkeley Rep’s scene shop.
Essential Duties and Responsibilities
Interpret technical CAD drafts from the technical directors’ office and, following the drafts, fabricate and construct accurate scenic elements for projects as assigned by assistant technical directors.
Guide staff carpenters and over-hire carpenters on fabrication projects.
Lead, research, develop, and manage special projects, as assigned.
Help guide load-in and load-out tasks at the theater, as assigned.
Work closely and collaboratively with other departments, including the properties shop, paints shop, stage management, electrics, video, sound, and operations to ensure workflow and lay out space around shops, warehouses, rehearsal rooms, and load-in areas.
Participate in and uphold all shop safety processes, policies, and practices in all areas of the scene shop. Model best practices. Analyze and mitigate risks by conducting risk assessments for projects in the scene shop and in load-in and out to achieve a workable and safe production.
Participate in training as required, including fly system training, fall arrest training, harassment prevention, bystander intervention, anti-bias training, antiracism training, and workshops as scheduled by Berkeley Rep.
Create and maintain an inclusive, safe, efficient, and effective working environment.
Act as a mentor for staff, over hire carpenters, and the scenic construction fellow.
All other duties, as assigned.
Qualifications and skills
Deep understanding and working knowledge of using and fixing scene shop tools, such as saws (table, compound miter, bandsaw), metal working tools, welding, CNC, and hand tools.
Proficient in woodworking and metalworking skills. Experience creating scenery items such as flats, platforms, doors, molding, stairs, and other elements.
Ability to research, build, and assemble specific tools and custom jigs.
Knowledge of automation equipment, motors, and drives.
Experience with theatrical rigging and fabrication techniques.
Ability to juggle multiple priorities in high stress situations.
Ability to identify critical issues, prioritize, and work collaboratively across multiple departments.
Demonstrated inclusive behavior and commitment to antiracism, equity, diversity, inclusion, and access.
Firm understanding and working knowledge of production departments, including scenery, proprieties, paints, sound, lighting, costumes, and stage management.
Knowledge of theatrical rigging.
Knowledge of tools, hardware, and theatrical fabrication techniques.
Active driving license and ability to drive 24’ box trucks and forklifts.
Demonstrated cultural competency and ability to organize and communicate verbal and written information clearly.
Handle multiple tasks simultaneously and prioritize effectively.
Ability to follow verbal and written instructions and execute them accurately.
Ability to establish positive, effective working relationships and maintain a positive and productive atmosphere in group environments.
Ability to lift, push, or pull objects that are 50lbs.
Ability to work at heights and in cramped spaces.
Proficiency in finish carpenter a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $29.52/Hour
Job Type: Full-time
DEPARTMENT: General Management and Company Management
POSITION: Company Manager
REPORTS TO: General Manager
WORK SCHEDULE: Monday – Friday. Evening and weekends required.
CLASSIFICATION: Full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $70,000-$75,000; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking a company manager. The company manager coordinates with the general manager, artistic director, and Production department to plan for and meet the needs of guest artists at the theatre. The position serves as the liaison for Berkeley Rep to guest artists and other outside constituents. The company manager also works as part of a team to determine and maintain show budget line items, takes the lead in planning and executing guest artist events, and is key in establishing a positive and welcoming environment for both artists and staff.
Essential Duties and Responsibilities
Contracts
Make official offers, and negotiate, draft, and facilitate execution of Actors' Equity Association (AEA) performer and stage management contracts and non-AEA performer contracts, including contracts for understudies and swings.
Collaborate with Finance and director of human resources and diversity to collect and track performer and stage management employment paperwork.
In consultation with general manager, correspond with AEA regarding contracts, closing notices, vacation reports, and other AEA collective bargaining agreement compliance matters.
Receive and communicate performer sick/outage requests and leaves, and coordinate outage and cancellation notifications to Artistic, stage management, and Front of House.
Collect and edit program credits, bios, headshots, and information for performers and stage management.
Negotiate, draft, and facilitate execution of physical therapy, housing, car rental, production driver, and food vendor contracts, as needed.
Budgets and Financial
Generate, manage, and approve weekly and bi-weekly actor and stage manager payroll in compliance with the AEA collective bargaining agreement and California employment and labor law.
Process and reconcile department invoices, check requests, credit card statements, and other expenses.
Maintain all budgets and records for travel and housing, including but not limited to rent, utilities, telephone, maintenance, supplies, and parking.
Accurately track and reconcile departmental expenses and relevant production budget expenses.
Travel, Housing, and Hospitality
Arrange all guest artist travel, housing, and local ground transportation as needed.
Coordinate parking garage access for guest artists.
Coordinate with Operations to generate housing grid for each season, assessing needs for guest artists and Berkeley Rep fellows.
Partner with local housing vendors (hotels, corporate housing, landlords) to secure additional housing as needed.
Create, update, and distribute itineraries and orientation information to all guest artists and fellows in a timely fashion.
Manage arrangements for production company social events and gatherings, including but not limited to: First Rehearsal Meet and Greets, Company Dinners, Opening Night Receptions, and Closing Toasts.
Serve on the Berkeley Rep Events Committee to support Berkeley Rep staff social events and celebrations.
Operations
Coordinate and collaborate with general manager and director of production to plan and execute projects and production.
Coordinate with Operations staff to schedule cleaning and turnover of Medak Center housing.
Communicate service requests for Medak Center housing units to Operations on behalf of guest artists.
Attend weekly Medak Center Housing check-in meeting with Operations.
Maintain Berkeley Rep’s network of medical professionals and ensure that license and insurance coverage remain up to date.
Other
Work between two different campuses and multiple spaces, often in a single day.
Serve as an emergency contact and first responder to urgent matters from guest artists, both during normal business hours and on nights and weekends.
Support and contribute to organization-wide antiracism, equity, diversity, inclusion, and access goals and commitments.
Mentor and supervise a full-time company management fellow.
Positively represent the organization and provide a welcoming and professional experience for external and internal constituencies.
Actively participate in workshops, trainings, and company meetings, including harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
Other duties as assigned.
Qualifications and Skills
Must maintain a valid driver’s license.
Thorough and current knowledge of the LORT/AEA collective bargaining agreement.
Working knowledge of California labor laws.
Demonstrated ability to work both independently and collaboratively with colleagues across multiple departments, and to collaborate with outside constituents to fulfill project needs.
Excellent interpersonal, verbal, and written communication skills with a high degree of emotional intelligence and cultural competency.
Interest in and commitment to antiracism, equity, diversity, inclusion, and access.
Detail-oriented and organized.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only via https://www.berkeleyrep.org/about/get-involved . Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $70,000-$75,000 DOE
Oct 18, 2024
Full time
Job Type: Full-time
DEPARTMENT: General Management and Company Management
POSITION: Company Manager
REPORTS TO: General Manager
WORK SCHEDULE: Monday – Friday. Evening and weekends required.
CLASSIFICATION: Full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $70,000-$75,000; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking a company manager. The company manager coordinates with the general manager, artistic director, and Production department to plan for and meet the needs of guest artists at the theatre. The position serves as the liaison for Berkeley Rep to guest artists and other outside constituents. The company manager also works as part of a team to determine and maintain show budget line items, takes the lead in planning and executing guest artist events, and is key in establishing a positive and welcoming environment for both artists and staff.
Essential Duties and Responsibilities
Contracts
Make official offers, and negotiate, draft, and facilitate execution of Actors' Equity Association (AEA) performer and stage management contracts and non-AEA performer contracts, including contracts for understudies and swings.
Collaborate with Finance and director of human resources and diversity to collect and track performer and stage management employment paperwork.
In consultation with general manager, correspond with AEA regarding contracts, closing notices, vacation reports, and other AEA collective bargaining agreement compliance matters.
Receive and communicate performer sick/outage requests and leaves, and coordinate outage and cancellation notifications to Artistic, stage management, and Front of House.
Collect and edit program credits, bios, headshots, and information for performers and stage management.
Negotiate, draft, and facilitate execution of physical therapy, housing, car rental, production driver, and food vendor contracts, as needed.
Budgets and Financial
Generate, manage, and approve weekly and bi-weekly actor and stage manager payroll in compliance with the AEA collective bargaining agreement and California employment and labor law.
Process and reconcile department invoices, check requests, credit card statements, and other expenses.
Maintain all budgets and records for travel and housing, including but not limited to rent, utilities, telephone, maintenance, supplies, and parking.
Accurately track and reconcile departmental expenses and relevant production budget expenses.
Travel, Housing, and Hospitality
Arrange all guest artist travel, housing, and local ground transportation as needed.
Coordinate parking garage access for guest artists.
Coordinate with Operations to generate housing grid for each season, assessing needs for guest artists and Berkeley Rep fellows.
Partner with local housing vendors (hotels, corporate housing, landlords) to secure additional housing as needed.
Create, update, and distribute itineraries and orientation information to all guest artists and fellows in a timely fashion.
Manage arrangements for production company social events and gatherings, including but not limited to: First Rehearsal Meet and Greets, Company Dinners, Opening Night Receptions, and Closing Toasts.
Serve on the Berkeley Rep Events Committee to support Berkeley Rep staff social events and celebrations.
Operations
Coordinate and collaborate with general manager and director of production to plan and execute projects and production.
Coordinate with Operations staff to schedule cleaning and turnover of Medak Center housing.
Communicate service requests for Medak Center housing units to Operations on behalf of guest artists.
Attend weekly Medak Center Housing check-in meeting with Operations.
Maintain Berkeley Rep’s network of medical professionals and ensure that license and insurance coverage remain up to date.
Other
Work between two different campuses and multiple spaces, often in a single day.
Serve as an emergency contact and first responder to urgent matters from guest artists, both during normal business hours and on nights and weekends.
Support and contribute to organization-wide antiracism, equity, diversity, inclusion, and access goals and commitments.
Mentor and supervise a full-time company management fellow.
Positively represent the organization and provide a welcoming and professional experience for external and internal constituencies.
Actively participate in workshops, trainings, and company meetings, including harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
Other duties as assigned.
Qualifications and Skills
Must maintain a valid driver’s license.
Thorough and current knowledge of the LORT/AEA collective bargaining agreement.
Working knowledge of California labor laws.
Demonstrated ability to work both independently and collaboratively with colleagues across multiple departments, and to collaborate with outside constituents to fulfill project needs.
Excellent interpersonal, verbal, and written communication skills with a high degree of emotional intelligence and cultural competency.
Interest in and commitment to antiracism, equity, diversity, inclusion, and access.
Detail-oriented and organized.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only via https://www.berkeleyrep.org/about/get-involved . Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $70,000-$75,000 DOE
Job Type: Full-time
DEPARTMENT: Sound and Video
POSITION: Associate Sound and Video Supervisor
REPORTS TO: Sound and Video Supervisor
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Annual full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $69,500; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking an associate sound and video supervisor to join our team. Under the direction of the sound and video supervisor, the associate sound and video supervisor serves as a key member of Berkeley Rep’s sound and video department. The associate sound and video supervisor assists the sound and video supervisor in the oversight of the sound and video department. They are responsible for executing sound and video projects from conception to completion. They will work in close collaboration with visiting sound and video designers and directors for each production and will collaborate with the other production departments to ensure that the company’s best work is being put forth. The position is based at Berkeley Rep’s Addison Campus, in downtown Berkeley.
Essential Duties and Responsibilities
Assist the sound and video supervisor in the day-to-day running of the sound and video department, including, but not limited to, prioritizing department tasks lists; organizing resources; leading department meetings; scheduling crews and Berkeley Rep equipment; collecting, submitting and tracking payroll for all sound and video department employees; and attending weekly production and department head meetings when assigned.
Create a working environment that supports positivity and nurtures creativity.
With the sound and video supervisor, collaborate closely with other production departments in all areas of rehearsals, load-ins and outs, technical rehearsals, and performances. Coordinate logistics across productions and venues.
Oversee all video and sound elements throughout the lifespan of a production from rehearsals, load-ins and outs, technical rehearsals, and performances.
Work closely with co-production partners to ensure success in transferring productions from Berkeley Rep to receiving companies.
Assist the sound and video supervisor in providing oversight for the sound and video department staff and overhire technicians. Provide supervision, work direction, and training, keeping a focus on continuously developing overhire talent.
Assist in day-to-day work direction of the sound fellow, as needed.
Assist the sound and video supervisor with oversight of the sound and video budgets for each production, including, but not limited to, projecting, tracking, and recording expenditures, and reconciling transactions with the production management and finance departments.
Cultivate and maintain excellent relationships with industry vendors and designers.
Instill and nurture an inclusive, equitable, safe, efficient, and effective working environment in the sound and video department.
Assist the sound and video supervisor in oversight of the organization and maintenance of all shop workspaces and storage spaces to ensure all areas are kept clean and uncluttered. Ensure that sound and video shop is adequately supplied.
Assist the sound and video supervisor in the maintenance of all Berkeley Rep video and sound equipment, keeping them in good working condition.
Provide support and coordination for any rentals on Berkeley Rep’s campuses, as assigned.
Take lead on select projects and events as directed by the sound and video supervisor.
Participate in any institutional campus projects that may require audio or video input.
Maintain all sound and video files and documentation, ensuring the records of all productions are archived and easily accessible.
Actively participate in workshops and trainings, including company meetings, harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
Qualifications and Skills
Technical Abilities
At least 2 years’ experience in theatrical video and sound at a comparable theater or venue.
Demonstrated potential in leadership abilities and management for sound and video departments.
Some experience in large developmental new musicals is desirable.
Knowledge of current audio equipment standards (maintenance, repair and troubleshooting), current wireless technologies, current digital consoles, and current industry standards.
Working knowledge in sound software, such as Qlab, Logic, Protools, Mainstage, Ableton, SMAART, etc.
Working knowledge of Clear-Com products, analog and digital intercom systems.
Proficiency in the latest video software, such as Watchout, Qlab, D3, Pixera, and Isadora, is a plus.
Proficiency with video equipment and hardware including maintenance, repair, and troubleshooting.
Knowledge in computer drafting such as Vectorworks or AutoCAD.
Knowledge in computer networking including IP standards and Dante networking.
Knowledge of theatrical rigging.
Behavioral Knowledge and Skills
Be an excellent collaborator in the process of creating new work and new productions.
Interact with a diverse group of constituents including visiting directors, designers, artists, administrative staff, technical crews, and students.
Interest and commitment to equity, diversity, inclusion, access, and anti-racism.
Have a good sense of humor and a positive attitude.
Organize and communicate information clearly, both verbally and in writing.
Work in a detail-oriented manner, be resourceful and flexible to change.
Handle multiple tasks simultaneously and prioritize effectively.
Successfully address and resolve contradictory interests or values of multiple parties.
Mentor upcoming sound and video technicians.
Effectively and creatively problem-solve.
Carry out physically demanding activities. Reach above head, climb, lift and maneuver 50 pounds frequently.
Work comfortably at heights, such as on catwalks, ladders, and lifts.
Face demanding situations with tenacity, diplomacy, and sensitivity under pressure.
Stay on the forefront of new industry technology through continuing education.
Work independently and as part of team.
Work irregular hours, evening hours, long hours, and weekends as required.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $69,500
Aug 26, 2024
Full time
Job Type: Full-time
DEPARTMENT: Sound and Video
POSITION: Associate Sound and Video Supervisor
REPORTS TO: Sound and Video Supervisor
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Annual full-time, exempt; benefits eligible after 90 days.
COMPENSATION: $69,500; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking an associate sound and video supervisor to join our team. Under the direction of the sound and video supervisor, the associate sound and video supervisor serves as a key member of Berkeley Rep’s sound and video department. The associate sound and video supervisor assists the sound and video supervisor in the oversight of the sound and video department. They are responsible for executing sound and video projects from conception to completion. They will work in close collaboration with visiting sound and video designers and directors for each production and will collaborate with the other production departments to ensure that the company’s best work is being put forth. The position is based at Berkeley Rep’s Addison Campus, in downtown Berkeley.
Essential Duties and Responsibilities
Assist the sound and video supervisor in the day-to-day running of the sound and video department, including, but not limited to, prioritizing department tasks lists; organizing resources; leading department meetings; scheduling crews and Berkeley Rep equipment; collecting, submitting and tracking payroll for all sound and video department employees; and attending weekly production and department head meetings when assigned.
Create a working environment that supports positivity and nurtures creativity.
With the sound and video supervisor, collaborate closely with other production departments in all areas of rehearsals, load-ins and outs, technical rehearsals, and performances. Coordinate logistics across productions and venues.
Oversee all video and sound elements throughout the lifespan of a production from rehearsals, load-ins and outs, technical rehearsals, and performances.
Work closely with co-production partners to ensure success in transferring productions from Berkeley Rep to receiving companies.
Assist the sound and video supervisor in providing oversight for the sound and video department staff and overhire technicians. Provide supervision, work direction, and training, keeping a focus on continuously developing overhire talent.
Assist in day-to-day work direction of the sound fellow, as needed.
Assist the sound and video supervisor with oversight of the sound and video budgets for each production, including, but not limited to, projecting, tracking, and recording expenditures, and reconciling transactions with the production management and finance departments.
Cultivate and maintain excellent relationships with industry vendors and designers.
Instill and nurture an inclusive, equitable, safe, efficient, and effective working environment in the sound and video department.
Assist the sound and video supervisor in oversight of the organization and maintenance of all shop workspaces and storage spaces to ensure all areas are kept clean and uncluttered. Ensure that sound and video shop is adequately supplied.
Assist the sound and video supervisor in the maintenance of all Berkeley Rep video and sound equipment, keeping them in good working condition.
Provide support and coordination for any rentals on Berkeley Rep’s campuses, as assigned.
Take lead on select projects and events as directed by the sound and video supervisor.
Participate in any institutional campus projects that may require audio or video input.
Maintain all sound and video files and documentation, ensuring the records of all productions are archived and easily accessible.
Actively participate in workshops and trainings, including company meetings, harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
Qualifications and Skills
Technical Abilities
At least 2 years’ experience in theatrical video and sound at a comparable theater or venue.
Demonstrated potential in leadership abilities and management for sound and video departments.
Some experience in large developmental new musicals is desirable.
Knowledge of current audio equipment standards (maintenance, repair and troubleshooting), current wireless technologies, current digital consoles, and current industry standards.
Working knowledge in sound software, such as Qlab, Logic, Protools, Mainstage, Ableton, SMAART, etc.
Working knowledge of Clear-Com products, analog and digital intercom systems.
Proficiency in the latest video software, such as Watchout, Qlab, D3, Pixera, and Isadora, is a plus.
Proficiency with video equipment and hardware including maintenance, repair, and troubleshooting.
Knowledge in computer drafting such as Vectorworks or AutoCAD.
Knowledge in computer networking including IP standards and Dante networking.
Knowledge of theatrical rigging.
Behavioral Knowledge and Skills
Be an excellent collaborator in the process of creating new work and new productions.
Interact with a diverse group of constituents including visiting directors, designers, artists, administrative staff, technical crews, and students.
Interest and commitment to equity, diversity, inclusion, access, and anti-racism.
Have a good sense of humor and a positive attitude.
Organize and communicate information clearly, both verbally and in writing.
Work in a detail-oriented manner, be resourceful and flexible to change.
Handle multiple tasks simultaneously and prioritize effectively.
Successfully address and resolve contradictory interests or values of multiple parties.
Mentor upcoming sound and video technicians.
Effectively and creatively problem-solve.
Carry out physically demanding activities. Reach above head, climb, lift and maneuver 50 pounds frequently.
Work comfortably at heights, such as on catwalks, ladders, and lifts.
Face demanding situations with tenacity, diplomacy, and sensitivity under pressure.
Stay on the forefront of new industry technology through continuing education.
Work independently and as part of team.
Work irregular hours, evening hours, long hours, and weekends as required.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $69,500
Job Type: Part-time
DEPARTMENT: Marketing and Communications
POSITION: Graphic Designer
REPORTS TO: Creative Director
CLASSIFICATION: Annual part-time, non-exempt. 20-hours per week.
COMPENSATION: $35 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep seeks a highly motivated, collaborative, and curious part-time graphic designer. Reporting to the creative director, the graphic designer provides general design and production support in all areas, including advertising, print collateral, social media, in-house displays, and patron communications. This position lives in the marketing department and provides mentorship and professional development opportunities for individuals committed to a career in design.
Essential Duties and Responsibilities
The graphic designer will:
Adhere faithfully and consistently to Berkeley Rep’s brand guidelines (typography, brand colors, logo usage, etc.) in the creation of all pieces.
Ensure data and files are organized, stored, and backed up appropriately.
Track and traffic graphics with third-party vendors including printers and advertisers. Learn and adhere to various union guidelines when managing photo and video assets.
Create and revise print collateral as needed in different formats based on provided specifications.
Pick up and deliver print orders, as needed.
Create digital and print ads in multiple sizes and formats based on existing templates.
Support the creation of public- patron-, and staff- facing content.
Actively participate in workshops, trainings, and company meetings, including harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
Qualifications and Skills
1–2 years’ professional experience in graphic or visual design.
Strong grasp of the essential tenets of good typography, hierarchy/contrast, composition/grid, and colorwork.
Strong skills in Adobe InDesign, Illustrator, and Photoshop, as well as Canva on Mac OS.
Eagerness to learn all of the above.
Keen eye for detail when it comes to type, grid, and copy.
Ability to work harmoniously with big personalities and multiple concurrent projects.
Exceptionally strong multi-tasking skills with the ability to remain calm under pressure.
Excellent written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Interest in and commitment to antiracism, equity, diversity, inclusion, and access.
An appreciation for the arts, particularly the performing arts.
Application Procedure
Berkeley Rep is an equal opportunity employer and professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Digital submissions only. Please submit a cover letter, résumé, and link to your portfolio (or PDF) when completing your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.
Salary Description: $35/Hour
Aug 26, 2024
Part time
Job Type: Part-time
DEPARTMENT: Marketing and Communications
POSITION: Graphic Designer
REPORTS TO: Creative Director
CLASSIFICATION: Annual part-time, non-exempt. 20-hours per week.
COMPENSATION: $35 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep seeks a highly motivated, collaborative, and curious part-time graphic designer. Reporting to the creative director, the graphic designer provides general design and production support in all areas, including advertising, print collateral, social media, in-house displays, and patron communications. This position lives in the marketing department and provides mentorship and professional development opportunities for individuals committed to a career in design.
Essential Duties and Responsibilities
The graphic designer will:
Adhere faithfully and consistently to Berkeley Rep’s brand guidelines (typography, brand colors, logo usage, etc.) in the creation of all pieces.
Ensure data and files are organized, stored, and backed up appropriately.
Track and traffic graphics with third-party vendors including printers and advertisers. Learn and adhere to various union guidelines when managing photo and video assets.
Create and revise print collateral as needed in different formats based on provided specifications.
Pick up and deliver print orders, as needed.
Create digital and print ads in multiple sizes and formats based on existing templates.
Support the creation of public- patron-, and staff- facing content.
Actively participate in workshops, trainings, and company meetings, including harassment prevention, bystander intervention, and other antiracism, equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
Qualifications and Skills
1–2 years’ professional experience in graphic or visual design.
Strong grasp of the essential tenets of good typography, hierarchy/contrast, composition/grid, and colorwork.
Strong skills in Adobe InDesign, Illustrator, and Photoshop, as well as Canva on Mac OS.
Eagerness to learn all of the above.
Keen eye for detail when it comes to type, grid, and copy.
Ability to work harmoniously with big personalities and multiple concurrent projects.
Exceptionally strong multi-tasking skills with the ability to remain calm under pressure.
Excellent written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Interest in and commitment to antiracism, equity, diversity, inclusion, and access.
An appreciation for the arts, particularly the performing arts.
Application Procedure
Berkeley Rep is an equal opportunity employer and professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Digital submissions only. Please submit a cover letter, résumé, and link to your portfolio (or PDF) when completing your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.
Salary Description: $35/Hour
Job Type: Full-time
DEPARTMENT: Scene Shop
POSITION: Lead Carpenter
REPORTS TO: Co-Technical Directors
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Seasonal full-time, non-exempt.
COMPENSATION: $29.52 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking a lead carpenter to join our team. Under the direction of the technical directors, the lead carpenter serves as the senior fabricator in Berkeley Rep’s scene shop. The lead carpenter supervises and manages staff and over-hire carpenters on basic and advanced scenic construction projects and actively contributes to the safety and quality of Berkeley Rep’s scene shop.
Essential Duties and Responsibilities
Interpret technical CAD drafts from the technical directors’ office and, following the drafts, fabricate and construct accurate scenic elements for projects as assigned by assistant technical directors.
Guide staff carpenters and over-hire carpenters on fabrication projects.
Lead, research, develop, and manage special projects, as assigned.
Help guide load-in and load-out tasks at the theater, as assigned.
Work closely and collaboratively with other departments, including the properties shop, paints shop, stage management, electrics, video, sound, and operations to ensure workflow and lay out space around shops, warehouses, rehearsal rooms, and load-in areas.
Participate in and uphold all shop safety processes, policies, and practices in all areas of the scene shop. Model best practices. Analyze and mitigate risks by conducting risk assessments for projects in the scene shop and in load-in and out to achieve a workable and safe production.
Participate in training as required, including fly system training, fall arrest training, harassment prevention, bystander intervention, anti-bias training, antiracism training, and workshops as scheduled by Berkeley Rep.
Create and maintain an inclusive, safe, efficient, and effective working environment.
Act as a mentor for staff, over hire carpenters, and the scenic construction fellow.
All other duties, as assigned.
Qualifications and skills
Deep understanding and working knowledge of using and fixing scene shop tools, such as saws (table, compound miter, bandsaw), metal working tools, welding, CNC, and hand tools.
Proficient in woodworking and metalworking skills. Experience creating scenery items such as flats, platforms, doors, molding, stairs, and other elements.
Ability to research, build, and assemble specific tools and custom jigs.
Knowledge of automation equipment, motors, and drives.
Experience with theatrical rigging and fabrication techniques.
Ability to juggle multiple priorities in high stress situations.
Ability to identify critical issues, prioritize, and work collaboratively across multiple departments.
Demonstrated inclusive behavior and commitment to antiracism, equity, diversity, inclusion, and access.
Firm understanding and working knowledge of production departments, including scenery, proprieties, paints, sound, lighting, costumes, and stage management.
Knowledge of theatrical rigging.
Knowledge of tools, hardware, and theatrical fabrication techniques.
Active driving license and ability to drive 24’ box trucks and forklifts.
Demonstrated cultural competency and ability to organize and communicate verbal and written information clearly.
Handle multiple tasks simultaneously and prioritize effectively.
Ability to follow verbal and written instructions and execute them accurately.
Ability to establish positive, effective working relationships and maintain a positive and productive atmosphere in group environments.
Ability to lift, push, or pull objects that are 50lbs.
Ability to work at heights and in cramped spaces.
Proficiency in finish carpenter a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $29.52/Hour
Aug 26, 2024
Full time
Job Type: Full-time
DEPARTMENT: Scene Shop
POSITION: Lead Carpenter
REPORTS TO: Co-Technical Directors
WORK SCHEDULE: Monday – Friday. Schedule will change during load-in or tech, which includes weekends.
CLASSIFICATION: Seasonal full-time, non-exempt.
COMPENSATION: $29.52 per hour.
Position Summary
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep (LORT B) is seeking a lead carpenter to join our team. Under the direction of the technical directors, the lead carpenter serves as the senior fabricator in Berkeley Rep’s scene shop. The lead carpenter supervises and manages staff and over-hire carpenters on basic and advanced scenic construction projects and actively contributes to the safety and quality of Berkeley Rep’s scene shop.
Essential Duties and Responsibilities
Interpret technical CAD drafts from the technical directors’ office and, following the drafts, fabricate and construct accurate scenic elements for projects as assigned by assistant technical directors.
Guide staff carpenters and over-hire carpenters on fabrication projects.
Lead, research, develop, and manage special projects, as assigned.
Help guide load-in and load-out tasks at the theater, as assigned.
Work closely and collaboratively with other departments, including the properties shop, paints shop, stage management, electrics, video, sound, and operations to ensure workflow and lay out space around shops, warehouses, rehearsal rooms, and load-in areas.
Participate in and uphold all shop safety processes, policies, and practices in all areas of the scene shop. Model best practices. Analyze and mitigate risks by conducting risk assessments for projects in the scene shop and in load-in and out to achieve a workable and safe production.
Participate in training as required, including fly system training, fall arrest training, harassment prevention, bystander intervention, anti-bias training, antiracism training, and workshops as scheduled by Berkeley Rep.
Create and maintain an inclusive, safe, efficient, and effective working environment.
Act as a mentor for staff, over hire carpenters, and the scenic construction fellow.
All other duties, as assigned.
Qualifications and skills
Deep understanding and working knowledge of using and fixing scene shop tools, such as saws (table, compound miter, bandsaw), metal working tools, welding, CNC, and hand tools.
Proficient in woodworking and metalworking skills. Experience creating scenery items such as flats, platforms, doors, molding, stairs, and other elements.
Ability to research, build, and assemble specific tools and custom jigs.
Knowledge of automation equipment, motors, and drives.
Experience with theatrical rigging and fabrication techniques.
Ability to juggle multiple priorities in high stress situations.
Ability to identify critical issues, prioritize, and work collaboratively across multiple departments.
Demonstrated inclusive behavior and commitment to antiracism, equity, diversity, inclusion, and access.
Firm understanding and working knowledge of production departments, including scenery, proprieties, paints, sound, lighting, costumes, and stage management.
Knowledge of theatrical rigging.
Knowledge of tools, hardware, and theatrical fabrication techniques.
Active driving license and ability to drive 24’ box trucks and forklifts.
Demonstrated cultural competency and ability to organize and communicate verbal and written information clearly.
Handle multiple tasks simultaneously and prioritize effectively.
Ability to follow verbal and written instructions and execute them accurately.
Ability to establish positive, effective working relationships and maintain a positive and productive atmosphere in group environments.
Ability to lift, push, or pull objects that are 50lbs.
Ability to work at heights and in cramped spaces.
Proficiency in finish carpenter a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. Please include a cover letter and résumé when you submit your application. Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls. Only complete submissions will be considered.
Salary Description: $29.52/Hour
Job Type: Full-time
DEPARTMENT: Patron Services
POSITION: Box Office Supervisor
REPORTS TO: Director of Ticketing and Sales
WORK SCHEDULE: Tuesday – Saturday. Evening and weekends required.
CLASSIFICATION: Annual full-time, non-exempt; benefits eligible after 90 days.
COMPENSATION: $55,000 - $57,000; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking a motivated, detail-oriented, and highly organized box office supervisor. The box office supervisor is essential in supporting the director of ticketing and sales by overseeing daily operations with a focus on excellent customer service. As the primary contact for box office agents and company members, this role involves coordinating with the director to supervise and support the sales staff, address inquiries, manage escalations, and handle special requests efficiently.
This position is responsible for implementing daily operational procedures, ensuring adherence to company policies, maintaining high standards of service quality, and managing staff schedules. The box office supervisor leads by example, enhancing the team's ability to operate autonomously and address issues swiftly. A key responsibility of this role is to cultivate a 'Yes' customer service culture, empowering staff to deliver solution-oriented service that exceeds expectations. Additionally, the box office supervisor plays a pivotal role in championing the team by providing continuous support, encouragement, and professional development opportunities, all essential for fostering a responsive and customer-centric environment.
Essential Duties and Responsibilities
Staff Supervision
Supervise, train, and motivate sales agent staff.
Set a positive example and ensure that box office staff provide excellent and inclusive customer service.
Ensure accuracy and consistency of sales agent communications.
Observe, document, and share performance issues and training gaps with the director of ticketing and sales and provide timely feedback and direction to box office agents.
Relay employee and patron concerns, feedback, and events to the director of ticketing and sales.
Customer Support
Provide excellent customer support in-person, over the phone, and via email as needed.
Serve as first contact point for the donor concierge email and voicemail.
Serve as the first point of escalation to resolve customer ticket concerns.
Perform the first pass of subscription change requests, contacting subscribers as needed to gain clarity about their requests.
Assist the director of ticketing and sales in seating opening nights, as requested.
Ensure that ticketing policies and concessions are applied and communicated equitably and consistently.
Box Office Operations
Coordinate opening and closing procedures Tuesday-Saturday, including printing and distribution of tickets.
Manage external ticket sales with outside vendors, groups, and VIPs.
Track ticket allotments and entitlements and maintain holds and allocations as instructed by the director of ticketing and sales.
Ensure that appropriate employee policies and procedures are followed, including employee conduct, attendance, meal and rest breaks, and health and safety protocols.
Assist director of ticketing and sales with reporting and scheduling as needed.
Participate in meetings and coordinate with other departments as requested by the director of ticketing and sales or other department heads.
In conjunction with the marketing department and front of house, work to define, refine, and implement Berkeley Rep’s vision of exceptional customer service.
Propose and implement improvements to box office systems and practices.
Actively participate in workshops and trainings as requested, including harassment prevention, bystander intervention, and other equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
QUALIFICATIONS AND SKILLS
Qualified candidates will demonstrate strong management and collaboration skills. The box office supervisor must be an effective delegator who can build healthy group dynamics and set high expectations with the customer service team.
Three or more years of supervisory and customer service experience required.
CRM database experience required. Knowledge and experience with Tessitura ticketing software a plus.
Ability to effectively manage a team, work in a fast-paced environment, meet multiple deadlines, organize time and priorities, have the flexibility to welcome and embrace change, and possess the ability to balance the challenges inherent in an active and lively theatre environment.
Exceptional organizational and multi-tasking skills.
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Ability to problem solve, adapt, and respond to changing work situations and environments.
Exceptional attention to detail and commitment to follow-through.
Applicants should demonstrate a strong commitment to equity, diversity, inclusion and access, and antiracism work in the theatre.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. When completing your application, please submit a cover letter and résumé. In your cover letter, please reflect on the following question: “What does radical hospitality mean to you?”
Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Salary Description $55,000 - $57,000; DOE
Jul 30, 2024
Full time
Job Type: Full-time
DEPARTMENT: Patron Services
POSITION: Box Office Supervisor
REPORTS TO: Director of Ticketing and Sales
WORK SCHEDULE: Tuesday – Saturday. Evening and weekends required.
CLASSIFICATION: Annual full-time, non-exempt; benefits eligible after 90 days.
COMPENSATION: $55,000 - $57,000; DOE
POSITION SUMMARY
Berkeley Repertory Theatre (Berkeley Rep) has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking a motivated, detail-oriented, and highly organized box office supervisor. The box office supervisor is essential in supporting the director of ticketing and sales by overseeing daily operations with a focus on excellent customer service. As the primary contact for box office agents and company members, this role involves coordinating with the director to supervise and support the sales staff, address inquiries, manage escalations, and handle special requests efficiently.
This position is responsible for implementing daily operational procedures, ensuring adherence to company policies, maintaining high standards of service quality, and managing staff schedules. The box office supervisor leads by example, enhancing the team's ability to operate autonomously and address issues swiftly. A key responsibility of this role is to cultivate a 'Yes' customer service culture, empowering staff to deliver solution-oriented service that exceeds expectations. Additionally, the box office supervisor plays a pivotal role in championing the team by providing continuous support, encouragement, and professional development opportunities, all essential for fostering a responsive and customer-centric environment.
Essential Duties and Responsibilities
Staff Supervision
Supervise, train, and motivate sales agent staff.
Set a positive example and ensure that box office staff provide excellent and inclusive customer service.
Ensure accuracy and consistency of sales agent communications.
Observe, document, and share performance issues and training gaps with the director of ticketing and sales and provide timely feedback and direction to box office agents.
Relay employee and patron concerns, feedback, and events to the director of ticketing and sales.
Customer Support
Provide excellent customer support in-person, over the phone, and via email as needed.
Serve as first contact point for the donor concierge email and voicemail.
Serve as the first point of escalation to resolve customer ticket concerns.
Perform the first pass of subscription change requests, contacting subscribers as needed to gain clarity about their requests.
Assist the director of ticketing and sales in seating opening nights, as requested.
Ensure that ticketing policies and concessions are applied and communicated equitably and consistently.
Box Office Operations
Coordinate opening and closing procedures Tuesday-Saturday, including printing and distribution of tickets.
Manage external ticket sales with outside vendors, groups, and VIPs.
Track ticket allotments and entitlements and maintain holds and allocations as instructed by the director of ticketing and sales.
Ensure that appropriate employee policies and procedures are followed, including employee conduct, attendance, meal and rest breaks, and health and safety protocols.
Assist director of ticketing and sales with reporting and scheduling as needed.
Participate in meetings and coordinate with other departments as requested by the director of ticketing and sales or other department heads.
In conjunction with the marketing department and front of house, work to define, refine, and implement Berkeley Rep’s vision of exceptional customer service.
Propose and implement improvements to box office systems and practices.
Actively participate in workshops and trainings as requested, including harassment prevention, bystander intervention, and other equity, diversity, inclusion, and access initiatives.
All other duties as assigned.
QUALIFICATIONS AND SKILLS
Qualified candidates will demonstrate strong management and collaboration skills. The box office supervisor must be an effective delegator who can build healthy group dynamics and set high expectations with the customer service team.
Three or more years of supervisory and customer service experience required.
CRM database experience required. Knowledge and experience with Tessitura ticketing software a plus.
Ability to effectively manage a team, work in a fast-paced environment, meet multiple deadlines, organize time and priorities, have the flexibility to welcome and embrace change, and possess the ability to balance the challenges inherent in an active and lively theatre environment.
Exceptional organizational and multi-tasking skills.
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency.
Ability to problem solve, adapt, and respond to changing work situations and environments.
Exceptional attention to detail and commitment to follow-through.
Applicants should demonstrate a strong commitment to equity, diversity, inclusion and access, and antiracism work in the theatre.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a full range of employee benefits including 85% employer-paid health and dental insurance, optional vision, FSA, and 403(b) plans, professional development support, paid vacation, sick leave, and holidays.
Position available immediately. Online submissions only. When completing your application, please submit a cover letter and résumé. In your cover letter, please reflect on the following question: “What does radical hospitality mean to you?”
Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Salary Description $55,000 - $57,000; DOE
Job Type: Temporary
Description
DEPARTMENT: Box Office
POSITION: Box Office Agent
WORK LOCATION: Downtown Berkeley (in-person)
WORK SCHEDULE: 11:30 am–7:15 pm or 8:15 pm, Tuesday–Sunday with occasional 11:30 am–5:00 pm shifts. We are looking for applicants with consistent availability for 3–4 full shifts per week including Saturdays and Sundays. Some Holidays required.
CLASSIFICATION: Over-hire, non-exempt
COMPENSATION: $22 per hour
POSITION SUMMARY
Berkeley Repertory Theatre has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking part-time box office agents to provide customer service to patrons. Our box office operates year around with a seven-play subscription season and special events. As members of the box office team, our box office agents respect and value people of every nation, race, ethnicity, gender, sexual orientation, ability, and culture, providing a radically inclusive and welcoming experience for our communities and audiences. This opportunity is best suited for candidates with a strong commitment to customer service and experience in hospitality or retail and demonstrate an interest in performing arts or not-for-profit work.
Essential Duties and Responsibilities
Provide excellent customer service in all patron interactions and communicate with patrons, guests, and artists in a welcoming and professional manner.
Answer incoming calls, assist walk-up patrons, and answer mail and email.
Sell, exchange, and return tickets for all performances sold through the box office, comps, subscriptions, and single tickets.
Alphabetize and distribute will call tickets to patrons attending the day’s performances.
Follow proper procedures in the handling of checks and credit card transactions.
Maintain daily batch reports and accurate patron records in Tessitura.
Stay up to date with ticketing policies, subscription packages, benefits, restrictions, and availability.
Package ticket orders, gift certificates, and related promotional materials for mailing.
Assist with general office work, including inventory of box office supplies, preparing mail, and replenishing brochures and postcards.
Attend at least one dress rehearsal or preview performance for every production.
Actively participate in company meetings, special events, workshops, and trainings as requested, including harassment prevention, bystander intervention, and other equity, diversity, inclusion, and access initiatives.
Provide cross-departmental support and perform other duties, as assigned.
Requirements
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency. English fluency is required.
Comfort speaking on the phone and performing cold calls.
Ability to handle confidential information with sensitivity.
Ability to work independently and as part of a team.
Ability to problem solve, adapt, and respond to changing work situations and deadlines.
Ability to improvise and problem solve on the go.
Attention to detail and a willingness to learn.
Ability to work quickly and remain calm under pressure.
Interest in and commitment to antiracism, equity, diversity, access, and inclusion.
Experience with Word, Excel, and Outlook; knowledge of Tessitura or other ticketing software a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a diverse, congenial environment conductive to professional growth.
Position available immediately. Digital submissions only via this link . Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Salary Description: $22 per hour
Jun 25, 2024
Seasonal
Job Type: Temporary
Description
DEPARTMENT: Box Office
POSITION: Box Office Agent
WORK LOCATION: Downtown Berkeley (in-person)
WORK SCHEDULE: 11:30 am–7:15 pm or 8:15 pm, Tuesday–Sunday with occasional 11:30 am–5:00 pm shifts. We are looking for applicants with consistent availability for 3–4 full shifts per week including Saturdays and Sundays. Some Holidays required.
CLASSIFICATION: Over-hire, non-exempt
COMPENSATION: $22 per hour
POSITION SUMMARY
Berkeley Repertory Theatre has grown from a storefront stage to an international leader in innovative theatre. Known for its ambition, relevance, and excellence, as well as its adventurous audience, the nonprofit has provided a welcoming home for emerging and established artists since 1968. Over 6 million people have enjoyed more than 500 shows at Berkeley Rep, including 85 world premieres. Berkeley Rep shows have gone on to win 8 Tony Awards, 9 Obie Awards, 11 Drama Desk Awards, 1 Grammy Award, 1 Pulitzer Prize, and many other honors. In recognition of its place on the national stage, Berkeley Rep received the Tony Award for Outstanding Regional Theatre in 1997. Through its annual seven-play season, together with up to four special event presentations, Berkeley Rep invites audiences to enjoy an eclectic range of theatrical experiences featuring diverse artistic voices, themes, and perspectives.
Berkeley Rep is seeking part-time box office agents to provide customer service to patrons. Our box office operates year around with a seven-play subscription season and special events. As members of the box office team, our box office agents respect and value people of every nation, race, ethnicity, gender, sexual orientation, ability, and culture, providing a radically inclusive and welcoming experience for our communities and audiences. This opportunity is best suited for candidates with a strong commitment to customer service and experience in hospitality or retail and demonstrate an interest in performing arts or not-for-profit work.
Essential Duties and Responsibilities
Provide excellent customer service in all patron interactions and communicate with patrons, guests, and artists in a welcoming and professional manner.
Answer incoming calls, assist walk-up patrons, and answer mail and email.
Sell, exchange, and return tickets for all performances sold through the box office, comps, subscriptions, and single tickets.
Alphabetize and distribute will call tickets to patrons attending the day’s performances.
Follow proper procedures in the handling of checks and credit card transactions.
Maintain daily batch reports and accurate patron records in Tessitura.
Stay up to date with ticketing policies, subscription packages, benefits, restrictions, and availability.
Package ticket orders, gift certificates, and related promotional materials for mailing.
Assist with general office work, including inventory of box office supplies, preparing mail, and replenishing brochures and postcards.
Attend at least one dress rehearsal or preview performance for every production.
Actively participate in company meetings, special events, workshops, and trainings as requested, including harassment prevention, bystander intervention, and other equity, diversity, inclusion, and access initiatives.
Provide cross-departmental support and perform other duties, as assigned.
Requirements
Strong written and verbal communication skills, with a high degree of emotional intelligence and cultural competency. English fluency is required.
Comfort speaking on the phone and performing cold calls.
Ability to handle confidential information with sensitivity.
Ability to work independently and as part of a team.
Ability to problem solve, adapt, and respond to changing work situations and deadlines.
Ability to improvise and problem solve on the go.
Attention to detail and a willingness to learn.
Ability to work quickly and remain calm under pressure.
Interest in and commitment to antiracism, equity, diversity, access, and inclusion.
Experience with Word, Excel, and Outlook; knowledge of Tessitura or other ticketing software a plus.
Application Procedure
Berkeley Rep is an equal opportunity employer and offers a diverse, congenial environment conductive to professional growth.
Position available immediately. Digital submissions only via this link . Persons from diverse backgrounds are highly encouraged to apply.
Berkeley Rep will contact candidates of interest. Please, no calls, faxes, or web links. Only complete submissions will be considered.
Salary Description: $22 per hour