15 Service Desk jobs

Keeping Washington Clean and Evergreen The Department of Ecology is hiring an  IT Customer Support - Journey   position   within the Information Technology Services Office (ITSO).   Location: Headquarters Office in  Lacey, WA . Upon hire, you must live within a commutable distance from the duty station.   Schedule: This position provides in-person support and is expected to work in the office at least four days per week. This position is eligible for telework and flexible schedule options. Schedules are dependent upon position needs and are subject to change. Duties As a Help Desk Technician in ITSO's Business Technology Service Center, you will play a key role in delivering frontline technology support to Department of Ecology staff. You’ll take on varied and engaging work as you troubleshoot hardware and software issues on Dell devices and agency-standard tools, use plain language to guide staff through solutions and reduce recurring issues, and balance quick resolutions with thoughtful escalation and clear documentation. In this role, you’ll gain practical technical experience in a large agency environment while building skills in customer service, reporting, and SaaS support. This position provides a strong pathway for career growth toward senior support or system administration roles, making it ideal for someone who enjoys solving technical problems while helping people succeed in their work. What you will do: Serve as the primary point of contact for user support, providing responsive, plain-language assistance in-person and via phone, chat, and ticket systems for endpoint devices, peripherals, and agency-supported applications. Monitor, triage, and assign incoming tickets, ensuring clear documentation, workload balancing, and timely resolution in alignment with service level expectations. Troubleshoot and resolve hardware and peripheral issues, including Dell laptops, desktops, monitors, and printers, minimizing staff downtime across office and field environments. Support Microsoft 365, SaaS, and agency-standard applications, assisting with login, synchronization, and software troubleshooting to restore business-critical access quickly. Coordinate IT onboarding, offboarding, and staff moves, ensuring timely device provisioning, account configuration, and recovery of equipment during staff transitions. Maintain and enhance knowledge base articles while identifying service trends to improve workflows, drive continuous improvement, and support agency modernization efforts. Qualifications For detailed information on how we calculate experience, please visit our  Recruitment website .   Required Qualifications: Three (3) years of experience and/or education as described below: Experience within the last five years  in application software/system testing, installing and/or maintaining computers software or hardware, providing direct customer technical support in IT that includes one year of experience installing computer operating systems AND installing and supporting office productivity software. Experience must also include: One year of experience supporting Microsoft Windows operating systems (Windows 11 or newer) and Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint). Demonstrated ability to explain technical concepts in plain language, both verbally and in writing. Experience using a ticketing system (e.g., Jira Service Management, ServiceNow, Freshdesk) for documenting, triaging, and tracking technical support work. Ability to work independently and as part of a cross-functional support team under general direction. Education:  College credits or degree involving a major study in Computer Science, Information Technology (IT), or related field; OR completion of a CompTIA A+ or related certification. Examples of how to qualify: Three years of experience. Two years of experience AND 30-59 semester or 45-89 quarter college credits. Two years of experience AND  completion of a CompTIA A+, or related certification. One year of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree) or higher.   Special Requirements/Conditions of Employment:   Must possess a valid driver’s license or provide alternate transportation for occasional travel. May be required to work additional hours during system deployments, critical incidents, or platform outages. Must maintain the confidentiality of sensitive agency and personnel data accessed through approved tools and technology.  Must comply with the state’s IT security and acceptable use policies, particularly when working with workflow automation and data visibility configurations. Must complete all required agency training, including DEIR, cybersecurity, and public records management. This position is responsible for maintaining up-to-date technical knowledge across endpoint support, field-based technology, SaaS platforms, and customer service best practices. While Ecology provides access to assigned technical, security, and policy trainings, the occupant of this role is expected to proactively pursue additional learning opportunities - both formally and informally - to remain effective in a fast-changing IT environment. Completion of all assigned IT and cybersecurity trainings is mandatory and must be done in a timely manner.  Desired Qualifications: CompTIA A+ Certification or equivalent industry credential. Familiarity with Dell enterprise hardware support and warranty services.  Experience supporting a variety of enterprise productivity tools, SaaS platforms, and agency-approved COTS systems. Experience contributing to knowledge base or help documentation. If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description,  we encourage you to apply.  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.   Supplemental Information Ecology does not use the  E-Verify  system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit  www.uscis.gov .   Application Process Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply. How to Apply Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach: Cover letter, describing your interest in and qualifications for this position Resume Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly.  A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete. For detailed application information, please visit our  Recruitment website . Application Attestation:   By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.   Need an Accommodation? If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format: Please contact us at  360-407-6186 or   careers@ecy.wa.gov If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.   Questions? For specific questions about the position location options, schedule, or duties, please contact   Mark Holm  at   Mark.Holm@ecy.wa.gov If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at   careers@ecy.wa.gov About the Business Technology Service Center The Business Technology Service Center is a tight-knit team dedicated to providing excellent customer service to the Department of Ecology. We are stationed in Lacey, Washington, and support Ecology’s mission by ensuring staff have reliable, effective technology to carry out their environmental work across the state. We value collaboration, continuous improvement, and plain-language support, fostering a positive and supportive environment for both our customers and our team members. About the Department of Ecology As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Diversity, Equity, Inclusion, and Respect (DEIR)  are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.   We believe that DEIR   is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. Ecology employees may be eligible for the following :  Medical/Dental/Vision for employee & dependent(s) ,  Public Employees Retirement System (PERS) ,  Vacation, Sick, and other Leave *,  11 Paid Holidays per year *,  Public Service Loan Forgiveness ,  Tuition Waiver ,   Long Term Disability  &  Life Insurance ,  Deferred Compensation Programs ,  Dependent Care Assistance Program (DCAP) ,   Flexible Spending Arrangement (FSA) ,  Employee Assistance Program ,  Commute Trip Reduction Incentives   (Download PDF reader) ,  Combined Fund Drive ,  SmartHealth  * Click here for more information    To learn more about Ecology, please visit our  website , explore  Working at Ecology , check out our  Strategic Plan , and connect with us on  LinkedIn ,  Facebook ,  Instagram ,  YouTube , or our  blog .   Equal Opportunity Employer:   The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.   Collective Bargaining:   This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.     Note:   This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days. #LI-DNI  

Job Summary Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!   Our Business and Community Education department is looking for an Assistant I to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.   As an Assistant I you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions   Important responsibilities and duties may include, but are not limited to, the following: Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Assists and directs students with class registration and payment. Receives transcript and certificate requests, locates information, and sends to student, employer, or college. Works closely with Enrollment Services, Business Services personnel and Business & Community Education Managers. Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization. Creates certificates for public and contract training classes as needed. Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed. Prepares daily bank balancing. Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Creates and maintains paper and electronic databases and records with accuracy and confidentiality.  Scans and copies documents as needed. Coordinates materials and refreshments for activities and meetings include arranging room setup. Prepares daily report of current students for Hawkeye Alert. Contributes to team effort by accomplishing related results as needed. Participates in campus committees as assigned. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.   Minimum Qualifications Associate degree and two (2) years of experience in a related field or a combination of education and experience to total four (4) years. Demonstrated ability to work with minimal supervision. Demonstrated ability to work a flexible schedule to include evenings and weekends. Demonstrated ability to handle confidential/sensitive information with discretion. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Demonstrated ability to execute organization and department policies and procedures. Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.   Preferred Qualifications Working knowledge of File Director document application Bachelor’s degree Experience working in a community college setting   Working Conditions Anticipated schedule is Monday - Friday from 7:00 am – 3:30 pm with occasional evening and/or weekend hours as needed based on class schedule. Work is performed either in or a combination of an office setting and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.   Employment Status Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary/Wage is dependable on education and experience The wage range for this position begins at $16.30/hr ($33,900 annually based on full-time hours). Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Explain your working knowledge and experience of computer software including but not limited to Microsoft Office and Google Suite. Additionally, share how you used the various software including the types of documents that you have created. Describe your work experience with multi-tasking, troubleshooting and working with project deadlines. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Priority screening is set to begin on Wednesday, January 8, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

Job Summary Do you enjoy administratively supporting a team? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!   Our Workforce Training and Community Development department is searching for a full-time Administrative Assistant II to join their team. The Workforce Training and Community Development department focuses on helping students reach their fullest potential. Specifically, as the Administrative Assistant II you are responsible for providing administrative support to our Workforce Training and Community Development Department and support students on an as needed basis.  This includes, but is not limited to: accurate information sharing, scheduling meetings, events and appointments as well as ensuring timely and accurate communication is being provided.    This position is located in the Tech Works building in Waterloo, IA and is an integral part of our team. Leadership understands the importance of training, professional development and continual support within each individuals' role which allows for opportunity to work within a positive and fun team environment while making a difference within the community.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions   Important responsibilities and duties may include, but are not limited to, the following: Supports the administrative functions related to grants, including preparing documentation, tracking deadlines, assisting with compliance reporting, and maintaining accurate records. Collaborates with team members to ensure timely submission and proper management of grant applications, quarterly progress reports (QPR), and internal reporting requirements. Schedules meetings, events, and appointments. Fields incoming office inquiries via internal systems, in-person, telephone, or email. Maintains effective and efficient communication and information flow through calendars, correspondence, memos, messages and office records. Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Director. Makes business travel arrangements for staff as needed. Coordinates social gatherings for department, as needed. Assists the Director in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.  Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.  Receives, prepares, and submits requisitions into Colleague. Fields incoming student requests and route to appropriate personnel. Safeguards all college, student, client and employee information by adhering to confidentiality protocols especially sensitive or Personal Identifiable Information (PII). Assists with student registration through Lumens. Participates in campus committees as assigned. Updates the department directory and distribution lists. Prepares, formats, displays maintains and updates classroom schedules. Collaborates with business partners, clients, and internal industry teams to provide support, communicate needs, and contribute to the successful execution of projects and tasks. Prepares documentation for class offerings. Maintain a valid Notary Public commission and provide notarial services as required. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.   Minimum Qualifications Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years. Knowledge of financial rules, regulations, and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Experience with making travel arrangements for senior staff or leadership. Demonstrated ability to work independently. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Knowledge of general office equipment, procedure and protocols. Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.   Preferred Qualifications Bachelor’s degree Community College work experience   Working Conditions Anticipated schedule is Monday – Friday from 8:00 am – 4:30 pm with occasional weekend or evening hours due to department events or classes being held. Work is performed either in or a combination of an office and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.   Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.   Employment Status Full-time, non-exempt and grant funded position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Wages are determined based on education and experience. The wage range for this position begins at $18.05/hr. ($37,540 annually). This is a specially funded grant position with continuous renewal of grant funding anticipated.     Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Explain your working knowledge and experience of computer software, including but not limited to Microsoft Office and Google Suite. Additionally, share how you have used the various software including the type of projects or documents. Describe how you prioritize various administrative tasks that need to be completed with competing deadlines. Share what applicable job skills you would bring to our administrative role. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Application deadline: Sunday, January 12, 2025. Priority screening begins: Monday, January 13, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.    Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

Clark College is currently accepting applications for part-time, permanent hourly Classified Checkstand Operator positions to work approximately 17 hours a week.  These positions support the Bookstore and will work in multiple of the following areas: Cashier, Order Packaging, Order Pickup, General Merchandise, and Textbooks.  Hours may vary between 0-40 hours per week depending on the quarterly fluctuations of the department. Hours vary Monday-Friday, between 6:30 am and 6:30pm with the possibility of working beyond those hours for occasional evening and weekend shifts. The work may be sporadic. During peak times, such as start of term, work will be more frequent. During slower times, there may be weeks with little to no work hours (e xample: we may work you the first two weeks of the term several days but have no hours for you for several weeks following). At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Greet, welcome, and assist all store guests. Provide exemplary customer service to a diverse population: in-person, via email and over the phone. Maintain cleanliness standards of department area and the store. Assist supervisors with data entry, purchasing, record keeping, inventory, receiving, and other clerical support, as directed Assist staff with department projects and activities. Be knowledgeable and informed regarding products and services offered by each department and the store. Prepare and price merchandise for sale. Clean, stock, and rotate merchandise and displays. Set-up and move merchandise displays and fixtures. Set textbook shelves & pull books from shelves for vendor returns (requires heavy lifting). Help with store/textbook inventory practices and Book Buyback. Assist with student inquiries about books/course materials. Perform other duties as assigned.   POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School diploma or equivalent. Proficiency and a working knowledge of Microsoft Office applications: Word, and Outlook. Proficiency and a working knowledge of internet navigation with varied search engines. Reliable transportation to and from work.   JOB READINESS/WORKING CONDITIONS: Flexibility and willingness to work a variety of hours to meet business needs Ability to work with minimal supervision and willingness to learn new processes as it relates to duties. Ability to prioritize and meet deadlines, while maintaining accuracy and attention to detail. Ability and willingness to bend/stoop/stand/sit for the length of the shift and lift to 50lbs. Ability to maintain the cleanliness and presentation standards of the business. Ability to learn and operate the inventory management system as it relates to duties. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .     SALARY RANGE: $16.60 - $20.94/hour. | Step C-M | Range: 30 | Code: 227E Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .   APPLICATION DEADLINE:  Required application materials must be completed and submitted online by 3 p.m., October 28, 2024.     REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process.   Please apply online at www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                                Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, MLJenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 18, 2024 24-00135

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..   What you will do! Determine eligibility of applicants and perform requested changes of information. Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed. Prepare, create, organize, and maintain filing systems and computerized records. Verify and collects fees. Explain and facilitate customer processes. Issues license and registration forms.   OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx   Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   This is a full-time, permanent position and is represented by a union, SEIU Human Services.   This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Two years of experience in customer service.   One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing. Must be able to multi-task in a fast-paced environment. Possess excellent computer data entry skills to enter information into office database. How to apply: Complete the online application at oregonjobs.org using job number REQ-156289 DEADLINE: 5/16/24

Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as   Medical Office  Access Representative  to provide services at our Outpatient Clinic located in Lebanon, IN. This is a full or part-time positon working 28-40 hours per week. Job Summary: The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.  Essential Functions: 1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed. 2. Answer phones in a courteous, professional manner and transfer call as needed.  Routinely check voice mail throughout day and complete needed follow-up. 3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed. 4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt. 5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed. 7. Send, Scan, Log documents into the chart as needed. Additional Responsibilities:   May be assigned other responsibilities as designated by supervisor.            Education   and/or Experience: Two (2) years of work experience in medical or behavior health office is desired; Previous experience with Microsoft Word and Excel; and High School graduate or equivalent preferred. Bilingual preferred but not required. Knowledge, Skills & Abilities: Ability to establish rapport quickly; Ability to communicate and demonstrate problem-solving skills; Ability to collect information from consumer and family members to determine nature and extent of consumer needs; Ability to maintain ethical behavior in relationship with consumer; Ability to provide courteous customer service to consumers and other staff members; As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Benefits Include: Competitive salaries Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages  Excellent work life balance  Generous paid time starting with 23 days for sick, personal or vacations time 8 paid holidays Employer matching contributions into your 401K program Cummins is a qualifying employer for Public Service Loan Forgiveness programs. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/229654-47726.html

The Oregon Health Authority has a fantastic opportunity for an experienced Support Analyst with video conferencing support skills to join an excellent team, provide top-notch remote support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 6.     WHAT YOU WILL DO! As a Senior Support Analyst for the Office of Information Services' Collaborative Communications Unit, you will be responsible for providing administrator-level support for enterprise video conferencing and other communication functions supported by the work unit. The primary platform is Skype for Business, which is moving to Microsoft Teams, but may involve interoperability with other platforms.   In this role, your responsibilities will include user management, server administration, cloud configurations, security permissions, advanced device/service troubleshooting, advanced customer service/assistance/support, and coordinate/perform user training.     WHAT WE ARE LOOKING FOR: (a) Five (5) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Technical Support. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Technical Support. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field. Experience providing advanced end-user support and training to users of video conferencing equipment, applications, and conference bridging systems/services. Experience with Microsoft Skype for Business and Microsoft Teams video conferencing clients, room systems, servers, and codecs. Excellent written and verbal communication and presentation skills. Experience with Microsoft 365 Portal Administration. Experience with video equipment, editing software, event production, and publishing/webcasting live or recorded events. Experience with telephone conference dial-in systems/services. Experience creating and maintaining end-user setup and configuration instructions. Experience with video conferencing software on mobile devices. Ability to build relationships and facilitate effective discussions with employees at all levels of the organization. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.

The Oregon Health Authority has a fantastic opportunity for Three (3) Service Desk Technicians to join an excellent team, provide top-notch support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 3.     WHAT YOU WILL DO! As a Service Desk Technician, you will provide support to both internal an external customers of the Office of Information Services (OIS).   In this Tier 1 position, you will concentrate on receiving and recording end-user desktop issues. You will resolve repetitive issues such as password resets and training/inquiry questions. You will need to demonstrate specialized knowledge in one or two technical areas and general knowledge in a few others.   Additionally, you will clearly communicate solutions in a user-friendly and professional manner and provide one-on-one training over the phone or in-person. You will answer complex technical questions that will require both strong technical and customer service skills. You will also pass problems that you cannot resolve to upper-level technical support personnel within and outside of the Service Desk.     WHAT WE ARE LOOKING FOR: (a) Two (2) years of information systems experience in Technical Support. OR (b) An Associate's degree or higher in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or related field. Experience providing large volume technical support and responding to a wide range of requests. Working knowledge of state agencies, programs, locations of offices and staff. Ability to work under pressure and retain a professional and tactful manner in all interactions with customers. Willingness to collaborate, share information and contribute to a team’s success. Excellent customer service skills for both internal and external customers. Ability to demonstrate initiative and independent judgement. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.

Founded in 1936, the National Wildlife Federation (NWF or Federation) is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change. To advance our mission, we are seeking a full-time Technology Services Specialist to join our staff, working out of our Reston, VA.  (Due to COVID-19 all employees are working remotely until we make return to work decisions) Technology Services Specialists serve as the primary point of contact with staff at the National Wildlife Federation for day-to-day technology needs.  The background and responsibilities include knowledge of the personal hardware and software used by staff, confidence and interest in researching and trouble-shooting new and existing technologies related to usability, durability, security, and attention to detail and process needed to enable efficient and resilient helpdesk operations. Personal attributes required for this role: responsiveness to the typical range of technology understanding found in a large workplace, and commitment to a customer ethic that maintains and grows workplace productivity and satisfaction.  Specialists are measured on both throughput performance and workplace improvement. Responsibilities: Provide timely support to all staff on NWF-administered business-user hardware and software including VoIP phones, laptops, mobile device connectivity, operating systems, MS Office, Zoom and other business applications. Respond to requests through multiple means: telephone, email, face-to-face contact (due to COVID-19 this will be very limited) and help desk ticketing system (SolarWinds Service Desk).  Maintain thorough notes of actions and resolutions, and conduct proper routing and escalations as outlined by the Helpdesk Team Lead and AVP of IT. Build and deploy new and existing computers on a set schedule.  Contribute in maintaining and up-to-date computer asset inventory.  Oversee hardware shipping and returns from HQ and all regional offices. Administer Office365, Active Directory, LastPass, HiveManager, Universal Type Client, Zoom (User & Phone System Management), Druva, and Listserv accounts and groups. Manage task lists, regularly communicate with teammates on progress, barriers, and reprioritization needs.  Contribute to business processes development and improvement.  Advocate for changes to improve helpdesk operations.  Follow SOPs and policies.  Produce or contribute to helpdesk operations and IT policy documentation.  Serve as a project team member on engagements executed within the Strategic Business Operations department.  These can be projects led by other teams with tasks related to IT, or IT-driven projects.  Participate in new hardware and software rollout requirements gathering, analysis, rollout planning, and training and adoption services and related performance KPI during and post-implementation. Co-lead the IT Ambassador Program, create session curricula and steward their assignments and contributions. Contribute in maintaining an up to date Knowledgebase documentation library living in SolarWinds.  Includes scheduled document reviews and updating. Qualifications: Bachelor’s degree or commensurate experience 3 or more years end-to-end personal computing management and technology acquisition experience Advanced skills in MS Office (2019-O365), Active Directory, macOS, and Windows 10.  Experience in Office 365 and with SolarWinds ServiceDesk ticketing software a plus Considerable understanding of current and emerging Information Technology, knowledge of IT infrastructure, networks, LANs, WANs, computers, tablets, handheld devices, and telephony (VOIP) Detail-oriented, able to follow tasks through to completion including appropriate documentation Proven consistency in following SOPs and delivery on SLAs Possess hands-on experience in building and maintaining computers Efficient time management and task prioritization flexibility, comfortable with tight deadlines at times Able to build trusting, collaborative and compassionate relationships Feels personally accountable for individual and shared successes Self-starter mentality, owns problems and pulls in other resources and expertise as needed to sleuth and resolve Capable of understanding broader context and the bigger picture including NWF’s strategic vision and the essentials of our mission. Application: The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, 10 days of wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting and non-traditional work hours. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers . We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer . Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at  nwf.org/equity .  If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244. The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply.  Applying gives you the opportunity to be considered.  If selected for this position, a background check will be conducted. Candidates should submit a cover letter and resume.

The Oregon Health Authority has a fantastic opportunity for an experienced Technical Analyst to join an excellent team, provide high-level support and work to advance their IT operations.    This position is under the classification Information Systems Specialist 5.     WHAT YOU WILL DO! As an IT Operations Analyst, you will identify, triage and work to restore essential IT services and application accessibility. You will minimize the impact of system outages and work proactively to identify faltering systems and seek to avoid outages. You will play a vital part in the ongoing operations of applications and systems within the Oregon Health Authority (OHA) and the Department of Human Services (DHS).   In this role, you will primarily handle Major Incidents such as outages, service failures and loss of connectivity; and ETS Request Support including creating requests monitoring emails and setting up and following through on requests.   Additionally, you will be responsible for Event Management involving automation leverage, occurrence detection, impact evaluation, and disruption avoidance; assist in actions in regards to security concerns and find solutions to common issues and post solutions to a knowledge tree.     WHAT WE ARE LOOKING FOR: (a) Four (4) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Two (2) years of information systems experience in Technical Support. OR (c) A Bachelor's degree or higher in Information Technology, Computer Science, or a related field. Proficiency in Active Directory administration and troubleshooting in a large-scale multi-site environment. Experience supporting mobile email devices. Experience supporting, maintaining and administering core Microsoft Technologies including Windows Server. Strong working knowledge of Internet/Intranet technologies including security features. Strong working knowledge of network infrastructure and operations including switching, routing, Ethernet, TCP/IP, DNS and/or DHCP. Experience working with remote access technology. Proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook. Outstanding customer service skills. Experience in a professional service environment with responsibility for supporting multiple applications and network environments. Excellent written and verbal communication and presentation skills. Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.     WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.

The Oregon Health Authority has a fantastic opportunity for a Technician with Mobile Support experience to join an excellent team, provide top-notch support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 4.     WHAT YOU WILL DO! As a Mobile Support Technician, you will be responsible for creating and maintaining scripts, programs and SQL databases that provide service automations for the unit. You will provide overall support for video conferencing, email, calendars, instant messaging, mobile devices and other communication functions supported by the work unit. You will also be responsible for order fulfillment, device/service troubleshooting, device/account setup/changes and general customer service/assistance/support.   In this role, you will create and maintain scripts using Microsoft PowerShell and other languages and some user interfaces for routine tasks. You will manage data storage, validation, querying and reporting using Microsoft SQL Server and SQL tools. You will also perform administrative entry and support/troubleshooting tasks in Microsoft Exchange, Skype for Business, mobile device fulfillment/management systems and other systems integrated into the messaging environment.   Additionally, you will provide Tier II proactive technical support and problem resolution using trouble ticketing, email and verbal communication techniques.     WHAT WE ARE LOOKING FOR: (a) Three (3) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND One (1) year of information systems experience in Technical Support. OR (c) A Bachelor’s degree or higher in Computer Science, Information Technology, or a related field. Experience with Apple Device Enrollment Program (DEP). Experience with IBM MaaS360 Mobile Device Management (MDM). Experience with Wireless Watchdogs Service Management Portal. Experience with Enterprise Cellular Carriers & Systems (AT&T, Verizon, Sprint) Experience with Apple iOS Device setup and Enterprise Configuration Experience supporting iOS Devices in large environment (1,000+ users) Experience with Exchange ActiveSync quarantines Experience with Lost or Stolen device and wiping procedures for devices Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.

The Oregon Health Authority has a fantastic opportunity for a Field Services Manager to lead an excellent team, ensure the delivery top-notch support and work to advance their IT operations.    These positions fall under the Classification Principal/Executive Manager D.     WHAT YOU WILL DO! As a Field Services Manager, you will manage IT professionals who plan, design, develop, implement and maintain applications in support of major business areas. Your responsibility will be to ensure the delivery of IT operations, support, application development, and maintenance.   In this role, you will develop and maintain strong relationships with business and functional units. You will need to demonstrate a strong understanding of each unit’s business, goals, missions, and business drivers. You will facilitate business decisions on IT services, support, and products; and ensure the understanding of the impacts and investments required to achieve desired results.     WHAT WE ARE LOOKING FOR: (a) Six (6) years of supervisory, technical, or professional-level experience related to Technical Support including Two (2) years of experience that supervision and management of a program, section, or unit which included: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR (b) A Bachelor’s Degree in Computer Science, Management, Business, Public Administration or a related field; AND Three (3) years of supervisory, technical, or professional-level experience related to Technical Support including Two (2) years of experience that supervision and management of a program, section, or unit which included: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. Ability to maintain tight deadlines and close coordination and communication with Human Resources, executive and peer managers, agency directors, partners and contractors. In depth knowledge of project management techniques, resource processes, budgeting, and cost benefits analysis. Sense of urgency and empathy for customers. Exceptional analytical and process improvement skills. Familiarity with a variety of concepts, practices, and procedures including ITIL methodologies. Hands on experience working in Incident, Problem and Change Management disciplines. Ability to communicate information and ideas to non-technical employees. Competency in call center tracking tools. Solid relationship management and performance management skills. Ability to motivate and direct staff members and subordinates. Excellent written and verbal communication and presentation skills. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.