Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: **This is a paid part-time (15 hour a week) Work-Study position. Candidates are required to be currently enrolled at Seattle University. Supports the success of Chapter fundraising events. Works with staff and volunteer leadership to assist with planning, coordinating and implementing events designed to raise funds for and to promote community awareness of Red Cross programs and services. R esponsibilities 1.Administrative Event Support: Provides administrative support in the research and solicitation of new and existing donors to support chapter special events. Provides support and guidance to event chairs and related committees. Support includes activities such as record keeping, preparing meeting notices and minutes, handling correspondence and meeting with sponsors. Works at special events as directed. 2. General Administrative Support: Prepares documents and maintains files. Tracks donor contracts and payments, reviews and submits event-related invoices for payment, writes solicitation, acknowledgement and thank you letters, assembles donor solicitation packets, creates and updates donor/program related forms, researches funding sources, and executes mass mailings. Maintains spreadsheets of all special event activities. 3. Event Coordination: Coordinates work with external and internal audiences including vendors and donors. Contacts donors with routine information and researches records for correct demographic information. 4. Assists with planning, implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. May coordinate activities related to event program. Assists with development of event materials through collaboration with internal communications and marketing groups. Materials include media releases, photo session scheduling, and handling interviews. Qualifications: Education: Candidate must be actively pursuing a college level or Associates degree. Prefer additional training in business or secretarial disciplines. Experience: Minimum 2 years related work experience is required. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Demonstrated competencies in the following areas: detail orientation and organization skills, flexibility, customer service, and ability to problem solve. Ability to maintain confidentiality and work with integrity and ethically. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve work in the field. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Competencies: To be determined. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: **This is a paid part-time (15 hour a week) Work-Study position. Candidates are required to be currently enrolled at Seattle University. Supports the success of Chapter fundraising events. Works with staff and volunteer leadership to assist with planning, coordinating and implementing events designed to raise funds for and to promote community awareness of Red Cross programs and services. R esponsibilities 1.Administrative Event Support: Provides administrative support in the research and solicitation of new and existing donors to support chapter special events. Provides support and guidance to event chairs and related committees. Support includes activities such as record keeping, preparing meeting notices and minutes, handling correspondence and meeting with sponsors. Works at special events as directed. 2. General Administrative Support: Prepares documents and maintains files. Tracks donor contracts and payments, reviews and submits event-related invoices for payment, writes solicitation, acknowledgement and thank you letters, assembles donor solicitation packets, creates and updates donor/program related forms, researches funding sources, and executes mass mailings. Maintains spreadsheets of all special event activities. 3. Event Coordination: Coordinates work with external and internal audiences including vendors and donors. Contacts donors with routine information and researches records for correct demographic information. 4. Assists with planning, implementation, and production of all fundraising events including vendor relationships, budgets, and event logistics. May coordinate activities related to event program. Assists with development of event materials through collaboration with internal communications and marketing groups. Materials include media releases, photo session scheduling, and handling interviews. Qualifications: Education: Candidate must be actively pursuing a college level or Associates degree. Prefer additional training in business or secretarial disciplines. Experience: Minimum 2 years related work experience is required. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines. Demonstrated competencies in the following areas: detail orientation and organization skills, flexibility, customer service, and ability to problem solve. Ability to maintain confidentiality and work with integrity and ethically. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: May involve work in the field. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Competencies: To be determined. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: This full-time position based in Washington, D.C. serves as a critical member of the American Red Cross National Communications Department. Reporting to the Senior Deputy Director of Communications, this position provides strategic direction for numerous enterprise-wide communications campaigns, managing outputs across the media relations, social media, fundraising and marketing teams to elevate the visibility of critically-important campaigns. Such campaigns include: Sound the Alarm, Missing Types, Giving Day, Giving Tuesday, and the Holiday Campaign, among others. Tasks: • Create, implement and guide the communications strategy for external-facing Red Cross awareness and fundraising campaigns, including the development of timely news hooks. • Provide coordinating responsibility between Communications Department units, including Media Relations and Social Media teams to elevate Red Cross visibility of key campaigns and coordinate outputs. • Oversee special projects and initiatives related to increasing the visibility of the Red Cross mission. • Write talking points, press releases, FAQs, presentations and other materials used throughout the organization. • Work with technical leads to guide the creation of communication assets including infographics, media outputs (press releases/alerts), social graphics, videos and website content. • Develop tools, resources and training to help Red Cross field communicators locally execute national campaigns and outreach efforts. • Provide strategic guidance and support to field communicators. • Create and support internal communication tactics to help bolster employee and volunteer engagement and awareness. • Coordinate satellite media and radio media tours with vendors and consultants. • Help prepare senior spokespeople for interviews. • Conduct after action reviews for campaigns, compile lessons learned, and oversee the creation of social media and traditional media tracking reports. • Serve as a Communications liaison to other Red Cross departments including Fundraising and Marketing. • Support the fulfillment of communications related donor benefits for national campaigns. • Collaborate with the communications teams of federal agencies and partner organizations to advance proactive awareness and safety campaigns. • Serve as a force-multiplier for the Communications Department during large scale disasters or other critical efforts. • Other duties as assigned. Qualifications: Applicant must possess a four-year college degree (or equivalent experience) and have at least 7 years of experience in communications, journalism, marketing, public affairs or public relations. Exceptional writing and editing skills are a must. Final candidates will be required to submit a portfolio of writing samples. Bilingual (Spanish/English) skills are a plus. The ideal candidate must have a keen attention to detail, superior multi-tasking abilities, strong organization and problem-solving skills, demonstrated ability to manage projects from start to end, and experience working in a fast-paced environment. Candidates must have the ability to collaborate with people at all levels of a large, complex organization. Ability to work in high-pressure situations is essential. This position sometimes requires irregular or extended hours, including weekends, evenings, and travel, as needed. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 27, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: This full-time position based in Washington, D.C. serves as a critical member of the American Red Cross National Communications Department. Reporting to the Senior Deputy Director of Communications, this position provides strategic direction for numerous enterprise-wide communications campaigns, managing outputs across the media relations, social media, fundraising and marketing teams to elevate the visibility of critically-important campaigns. Such campaigns include: Sound the Alarm, Missing Types, Giving Day, Giving Tuesday, and the Holiday Campaign, among others. Tasks: • Create, implement and guide the communications strategy for external-facing Red Cross awareness and fundraising campaigns, including the development of timely news hooks. • Provide coordinating responsibility between Communications Department units, including Media Relations and Social Media teams to elevate Red Cross visibility of key campaigns and coordinate outputs. • Oversee special projects and initiatives related to increasing the visibility of the Red Cross mission. • Write talking points, press releases, FAQs, presentations and other materials used throughout the organization. • Work with technical leads to guide the creation of communication assets including infographics, media outputs (press releases/alerts), social graphics, videos and website content. • Develop tools, resources and training to help Red Cross field communicators locally execute national campaigns and outreach efforts. • Provide strategic guidance and support to field communicators. • Create and support internal communication tactics to help bolster employee and volunteer engagement and awareness. • Coordinate satellite media and radio media tours with vendors and consultants. • Help prepare senior spokespeople for interviews. • Conduct after action reviews for campaigns, compile lessons learned, and oversee the creation of social media and traditional media tracking reports. • Serve as a Communications liaison to other Red Cross departments including Fundraising and Marketing. • Support the fulfillment of communications related donor benefits for national campaigns. • Collaborate with the communications teams of federal agencies and partner organizations to advance proactive awareness and safety campaigns. • Serve as a force-multiplier for the Communications Department during large scale disasters or other critical efforts. • Other duties as assigned. Qualifications: Applicant must possess a four-year college degree (or equivalent experience) and have at least 7 years of experience in communications, journalism, marketing, public affairs or public relations. Exceptional writing and editing skills are a must. Final candidates will be required to submit a portfolio of writing samples. Bilingual (Spanish/English) skills are a plus. The ideal candidate must have a keen attention to detail, superior multi-tasking abilities, strong organization and problem-solving skills, demonstrated ability to manage projects from start to end, and experience working in a fast-paced environment. Candidates must have the ability to collaborate with people at all levels of a large, complex organization. Ability to work in high-pressure situations is essential. This position sometimes requires irregular or extended hours, including weekends, evenings, and travel, as needed. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Office: National Offices, New York, NY
Location: New York
MAY 18, 2018
Fundraising Database Liaison / Production Manager [DEVF-104]
American Civil Liberties Union Foundation
Development Department, NY
For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, record of arrest or conviction.
The ACLU seeks applications for a full-time position of Database Liaison and Production Manager. The position is based in New York City.
OVERVIEW
The Database Liaison and Production Manager is a seasoned project manager familiar with non-profit direct marketing who will assist with the management of data and schedules for department-wide Development initiatives. The role will provide overall expertise in the ACLU fundraising NGOC fundraising database, ACLU 360, as well as the RoundData data warehouse and other ancillary data sources. This includes understanding the overlapping outreach, constituencies, and timeline of each direct marketing program in order to provide coordination of mail plans and segmentation. The Fundraising Database Liaison and Production Manager will report to the Deputy Director of Membership in the Annual Fund unit of the Development Department but will also work closely with the Mid and Major Gifts Department as well as Gift Planning.
ROLES AND RESPONSIBILITIES
Track schedules and facilitate coordination of data requests and outputs across all units of the Development Department and major vendors
In consultation with each unit, set and communicate priorities for data requests and help resolve scheduling conflicts
Work within Development, and with data and direct marketing vendors to establish best meeting structure to address production needs, including but not limited to data output and delivery
Develop and distribute data output calendar to be shared across all units, and with major vendors
Assist in the review of mail plans and data requests to ensure consistent audience definitions across units
Serve as point person to track deadlines and deliverables with vendors , facilitate process for answering questions regarding data needs
Develop in-depth knowledge of direct marketing fields and functionality in ACLU 360 and RoundData; serve a resource for fundraising staff
Liaise with Development Operations to stay abreast of gift processing and donor services schedules to ensure timeliness of data for marketing efforts
Facilitate and monitor production process for Annual Fund direct marketing programs (both online and offline) and work with staff to ensure all delivery dates are being met
Work cross-departmentally to facilitate data sharing, data hygiene and consistency, and data management processes
Serve as liaison with internal ACLU and external analytics teams
Facilitate and/or conduct review/sign off of technical specifications for updating existing business processes and building new business processes in the ACLU 360 environment, including roundData shared processes
Oversee application and acknowledgment of Combined Federal Campaign and other workplace giving through America’s Charities
Facilitate and/or perform Quality Assurance testing on updated or new business processes and sign off before final deployment
EXPERIENCE & QUALIFICATIONS:
3-5 years non-profit experience highly desirable, preferably in direct marketing
Experience with all aspects of donor data management
Experience identifying, segmenting and tracking audiences
Familiarity with Salesforce and NGO Connect preferred
Proven success at project management
Proficiency with basic SQL querying skills
Experience working with multiple stakeholders to set and communicate priorities
Experience with third party giving highly desirable, including income tracking and reporting, acknowledgment, and application process
Excellent organizational and time management skills
Ability to work productively and proactively in a high volume, fast paced and detail oriented environment
Excellent written and verbal communication skills
Ability to work pro-actively, independently, and as part of a team
Commitment to the mission of the ACLU
COMPENSATION
The ACLU offers a generous and comprehensive compensation and benefits package, commensurate with experience and within parameters of the ACLU compensation scale.
HOW TO APPLY
Please send a cover letter (with salary requirements) and resume to: hrjobsdevf@aclu.org . Reference [DEVF-104] in the subject line.
Please indicate in your cover letter where you learned of this career opportunity.
Applications will be accepted until the position is filled.
This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and or posting at any time without advance notice.
The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, record of arrest or conviction, and veteran status.
The ACLU undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.
We encourage applicants with disabilities who may need accommodations in the application process to contact: hrjobsincl@aclu.org . Correspondence sent to this address that is not related to accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.
The ACLU comprises two separate corporate entities, the American Civil Liberties Union and the ACLU Foundation. Both the American Civil Liberties Union and the ACLU Foundation are national organizations with the same overall mission, and share office space and employees. The ACLU has two separate corporate entities in order to do a broad range of work to protect civil liberties. This job posting refers collectively to the two organizations under the name “ACLU.”
May 21, 2018
Full time
Office: National Offices, New York, NY
Location: New York
MAY 18, 2018
Fundraising Database Liaison / Production Manager [DEVF-104]
American Civil Liberties Union Foundation
Development Department, NY
For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, record of arrest or conviction.
The ACLU seeks applications for a full-time position of Database Liaison and Production Manager. The position is based in New York City.
OVERVIEW
The Database Liaison and Production Manager is a seasoned project manager familiar with non-profit direct marketing who will assist with the management of data and schedules for department-wide Development initiatives. The role will provide overall expertise in the ACLU fundraising NGOC fundraising database, ACLU 360, as well as the RoundData data warehouse and other ancillary data sources. This includes understanding the overlapping outreach, constituencies, and timeline of each direct marketing program in order to provide coordination of mail plans and segmentation. The Fundraising Database Liaison and Production Manager will report to the Deputy Director of Membership in the Annual Fund unit of the Development Department but will also work closely with the Mid and Major Gifts Department as well as Gift Planning.
ROLES AND RESPONSIBILITIES
Track schedules and facilitate coordination of data requests and outputs across all units of the Development Department and major vendors
In consultation with each unit, set and communicate priorities for data requests and help resolve scheduling conflicts
Work within Development, and with data and direct marketing vendors to establish best meeting structure to address production needs, including but not limited to data output and delivery
Develop and distribute data output calendar to be shared across all units, and with major vendors
Assist in the review of mail plans and data requests to ensure consistent audience definitions across units
Serve as point person to track deadlines and deliverables with vendors , facilitate process for answering questions regarding data needs
Develop in-depth knowledge of direct marketing fields and functionality in ACLU 360 and RoundData; serve a resource for fundraising staff
Liaise with Development Operations to stay abreast of gift processing and donor services schedules to ensure timeliness of data for marketing efforts
Facilitate and monitor production process for Annual Fund direct marketing programs (both online and offline) and work with staff to ensure all delivery dates are being met
Work cross-departmentally to facilitate data sharing, data hygiene and consistency, and data management processes
Serve as liaison with internal ACLU and external analytics teams
Facilitate and/or conduct review/sign off of technical specifications for updating existing business processes and building new business processes in the ACLU 360 environment, including roundData shared processes
Oversee application and acknowledgment of Combined Federal Campaign and other workplace giving through America’s Charities
Facilitate and/or perform Quality Assurance testing on updated or new business processes and sign off before final deployment
EXPERIENCE & QUALIFICATIONS:
3-5 years non-profit experience highly desirable, preferably in direct marketing
Experience with all aspects of donor data management
Experience identifying, segmenting and tracking audiences
Familiarity with Salesforce and NGO Connect preferred
Proven success at project management
Proficiency with basic SQL querying skills
Experience working with multiple stakeholders to set and communicate priorities
Experience with third party giving highly desirable, including income tracking and reporting, acknowledgment, and application process
Excellent organizational and time management skills
Ability to work productively and proactively in a high volume, fast paced and detail oriented environment
Excellent written and verbal communication skills
Ability to work pro-actively, independently, and as part of a team
Commitment to the mission of the ACLU
COMPENSATION
The ACLU offers a generous and comprehensive compensation and benefits package, commensurate with experience and within parameters of the ACLU compensation scale.
HOW TO APPLY
Please send a cover letter (with salary requirements) and resume to: hrjobsdevf@aclu.org . Reference [DEVF-104] in the subject line.
Please indicate in your cover letter where you learned of this career opportunity.
Applications will be accepted until the position is filled.
This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and or posting at any time without advance notice.
The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, record of arrest or conviction, and veteran status.
The ACLU undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.
We encourage applicants with disabilities who may need accommodations in the application process to contact: hrjobsincl@aclu.org . Correspondence sent to this address that is not related to accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.
The ACLU comprises two separate corporate entities, the American Civil Liberties Union and the ACLU Foundation. Both the American Civil Liberties Union and the ACLU Foundation are national organizations with the same overall mission, and share office space and employees. The ACLU has two separate corporate entities in order to do a broad range of work to protect civil liberties. This job posting refers collectively to the two organizations under the name “ACLU.”
This is a full-time telecommuting position.
The multimedia communications associate will help National School Choice Week and its participants tell their stories effectively online. This position will involve creating and delivering compelling written and visual content across a variety of platforms, including social media, email, and through videography. The multimedia communications associate will be responsible for day-to-day social media posting, email marketing content and strategy, graphic design, video editing, the writing and/or editing of participant stories and testimonials, and assisting partners in the promotion of their events.
This position will report to the director of communications and external relations. A strong, demonstrated writing ability and expert-level proficiency with the requisite software programs for the below responsibilities, including PhotoShop, InDesign, Illustrator, Mailchimp (or an equivalent), are required. Applicants should have a minimum of two years’ experience in digital communications.
Primary responsibilities include:
Posting on social media, monitoring community engagement, and creating content on a daily basis – including the graphic design of informational graphics and frames
Serving as the liaison between NSCW and our digital marketing consultants on social media advertising efforts
Coordinating e-mail marketing programs, and maintaining a calendar of email marketing key dates, writing email copy, and managing subscriber lists
Creating promotional templates and digital toolkits for National School Choice Week participants, to assist them in promoting their events, while also holding trainings for NSCW event partners.
Oversee videography planning, and serve as the liaison between NSCW and our production firm, as well as with other television and video-based consultants, while occasionally serving as the videographer at NSCW events.
Develop custom content to assist event planning partners with post event promotion efforts.
Serving as a secondary graphic designer for basic NSCW informational materials, such as flyers and one pagers.
Enhancing and editing photos for print and digital applications, in consultation with other team members responsible for our photo submissions program.
Creating and updating short promotional video packages, as well as curating and editing b-roll and footage
Editing audio sound bytes
Mar 29, 2018
Full time
This is a full-time telecommuting position.
The multimedia communications associate will help National School Choice Week and its participants tell their stories effectively online. This position will involve creating and delivering compelling written and visual content across a variety of platforms, including social media, email, and through videography. The multimedia communications associate will be responsible for day-to-day social media posting, email marketing content and strategy, graphic design, video editing, the writing and/or editing of participant stories and testimonials, and assisting partners in the promotion of their events.
This position will report to the director of communications and external relations. A strong, demonstrated writing ability and expert-level proficiency with the requisite software programs for the below responsibilities, including PhotoShop, InDesign, Illustrator, Mailchimp (or an equivalent), are required. Applicants should have a minimum of two years’ experience in digital communications.
Primary responsibilities include:
Posting on social media, monitoring community engagement, and creating content on a daily basis – including the graphic design of informational graphics and frames
Serving as the liaison between NSCW and our digital marketing consultants on social media advertising efforts
Coordinating e-mail marketing programs, and maintaining a calendar of email marketing key dates, writing email copy, and managing subscriber lists
Creating promotional templates and digital toolkits for National School Choice Week participants, to assist them in promoting their events, while also holding trainings for NSCW event partners.
Oversee videography planning, and serve as the liaison between NSCW and our production firm, as well as with other television and video-based consultants, while occasionally serving as the videographer at NSCW events.
Develop custom content to assist event planning partners with post event promotion efforts.
Serving as a secondary graphic designer for basic NSCW informational materials, such as flyers and one pagers.
Enhancing and editing photos for print and digital applications, in consultation with other team members responsible for our photo submissions program.
Creating and updating short promotional video packages, as well as curating and editing b-roll and footage
Editing audio sound bytes
Center for Science in the Public Interest
1220 L Street Northwest, Washington, DC, USA
About the Center for Science in the Public Interest
The Center for Science in the Public Interest (CSPI) is a non-profit health-advocacy group based in Washington, D.C., that focuses on protecting the public from diet-related health problems. CSPI publishes Nutrition Action Healthletter , one of the nation’s largest‑circulation health newsletters, and has led efforts that resulted in healthier diets, more nutritious school foods, safer foods, and more honest food labeling.
Founded in 1971, CSPI’s landmark accomplishments include spearheading national campaigns to reduce sugar and sodium in the food supply, to eliminate artificial trans fat and stop companies from using olestra, and to require the Nutrition Facts label on almost every container of packaged food. CSPI has educated the public and works to ensure that science and data are not ignored in public policy debates, that the food industry does not mislead consumers or put their health at risk, and that the government fulfills its duty to protect the health of all Americans, including the most vulnerable. With science and science-based policy under assault in Washington, the need for an independent and science-based watchdog has never been greater.
CSPI seeks to improve health by educating the public through its newsletter, lobbying Congress and the federal executive branch, working with state and local advocates, organizing public health and consumer groups into effective coalitions, policing the marketplace by bringing selected lawsuits against companies, and engaging with industry when appropriate.
The Opportunity
CSPI is seeking a Chief Operating Officer (COO) to lead and oversee the organization’s business operations, which includes 14 employees working in the following areas:
Nutrition Action Healthletter (NAH) – Business aspects, including direct marketing, production, customer service and fulfillment, and NAH-related digital and print products
Direct Mail Fundraising
Development
Finance
Information Systems
Human Resources
Reporting to the President, and in collaboration with senior staff, the COO will play a critical role in shaping and implementing CSPI’s overall strategic marketing and advocacy communications, digital, revenue-generating and brand-building strategies. Leading through a shared vision, the COO will foster a culture of revenue accountability within the organization, and will ensure that sound planning and execution allows the organization to effectively secure resources to support its mission, today and in the future. We are seeking a leader to evolve our organization to address future needs by wielding a powerful vision and executing it with grace.
CSPI is a non-profit 501(c)(3), science-based consumer advocacy group with about 45 staff who are deeply invested in CSPI’s mission. Currently, our annual operating budget is approximately $14 million, and is largely supported by subscribers to Nutrition Action Healthletter, individual donors, and foundation grants. CSPI accepts no funding from government or corporations.
Essential Duties and Responsibilities
Using a hands-on and collaborative style, the COO will directly supervise CSPI directors who oversee: Business Operations (Marketing of publications, Direct Mail Fundraising, Customer Service/Fulfillment, and Information Systems), Development, Finance, and Human Resources. A major task of the COO will be to use his/her creativity to generate new revenue-generating initiatives and to balance opportunity, leadership and risk for the organization in developing these initiatives and measuring their success.
Leadership
Work with the President to develop and execute an annual strategic plan.
In coordination with the President, manage all aspects of CSPI’s business operations including decisions regarding: strategic direction; budgeting; and supervising, leading, motivating and evaluating a high-caliber team. Mentor and develop staff using a supportive and collaborative approach.
Serve as member of the organization’s senior staff, participating in setting organizational priorities and fostering the organization’s values.
Prioritize program and organizational funding needs by working closely with the President and senior staff.
Stay informed of developments in philanthropy, fund development and marketing as well as the general fields of management in the nonprofit sector, bringing insights that are applicable to CSPI.
Work collaboratively with the communications team and other departments to ensure that CSPI has an effective online presence that strengthens CSPI’s brand and financial stability and that the use of print and digital fundraising and marketing materials are consistent with CSPI’s brand.
Foster inter-department collaboration both within the Business Operations staff and with senior Program staff, share knowledge, have transparent communication, and be accountable and committed to the highest ethical standards.
Business Operations & Development
Develop, manage and deliver clearly defined direct marketing and fundraising strategies, including short- and long-term measurable goals, with an eye to maximizing efficiency.
Be a thought-leader with the vision and experience to strengthen current NAH subscriber acquisition and renewal programs, and to seek new revenue-generating avenues, including bequests, to address the challenges of declining interest in print publications.
Help expand and strengthen CSPI’s pipeline of donors (low-dollar, mid-level, and major donors) and network of foundation relationships to further drive impactful and effective organizational funding growth.
Build and strengthen the community of supporters for CSPI’s work and develop platforms that enhance collaboration and identification with CSPI’s brand and offerings.
Working with the Business Operations Director and Information Systems Director, oversee CSPI’s technology infrastructure (network, computers, information systems) to ensure that resources provided meet the organization’s needs.
In collaboration with marketing, fundraising, and communications staff, help create and coordinate compelling cross-platform communications (e-communications, direct email marketing messages, online experiences and other content, including an annual report).
Leverage new marketing practices via video, web and email programs, demonstrating effective storytelling, and leverage social media and new technology to drive CSPI’s marketing and fundraising strategies.
Finance & Human Resources/Administration
Working with the Human Resources Director, oversee human resources functions including recruitment, hiring, onboarding, compensation, and benefits administration and oversight, ensuring that HR policies reflect best practices.
Working with relevant CSPI staff and external counsel and advisors, oversee risk management and legal issues, including reviewing contracts, leases, and other legal documents and agreements, as well as ensuring appropriate levels of business insurance and compliance with all relevant federal and local laws.
Working with Finance Director, oversee preparation and monitoring of annual and interim budgets and develop financial business plans and forecasts.
Stay up-to-date on state and federal laws regulating nonprofit organizations, and on non-profit audit best practices.
Ensure maintenance of appropriate internal controls and financial procedures.
Ensure legal and regulatory compliance regarding all financial functions.
Manage state funding registrations, lobbying registrations, IRS and tax audits, state tax collection legislation, postal rate and reclassification issues, trademarks, and institutional legal and tax issues.
Qualifications and Experience Required
While no one candidate will embody every qualification, the successful candidate will bring many of the following professional qualifications and personal qualities to the position:
Master’s degree in a relevant field of study preferred. Law degree a plus.
Impeccable integrity.
Commitment to CSPI’s mission and ability to speak persuasively to stakeholders about CSPI’s program achievements.
Minimum of 10 years of professional executive leadership experience with strong operational experience, including organizational and resource development, fundraising and marketing, budgeting and finance, information systems, and human resources.
Proven ability to manage a comprehensive direct marketing and fundraising strategy that aligns with all aspects of revenue development, including foundation and major donor giving; online giving; and new business development.
Ability to drive innovations, change and growth, and be a detail-oriented implementer who can mobilize small teams to translate strategy into results. Demonstrated record of innovative leadership within the non-profit or philanthropic sectors.
A forward-looking strategist with the ability to assess, analyze and advise the President on important financial and operational issues that could impact pursuit of CSPI’s strategic goals.
Thorough substantive knowledge and understanding of financial management and accounting oversight, especially for nonprofit entities, including sophisticated fund and grant accounting, internal control systems, and regulatory compliance and reporting issues.
Demonstrated experience in effectively managing, mentoring, and motivating teams across a variety of operations functions. Commitment to a diverse, inclusive, and collegial workplace.
Ability to inspire trust, to organize people working as part of a team, and to motivate team members to work well together to reach common goals and objectives. Uses diplomacy and tact when there are disagreements.
Ability to listen to others and learn from their best ideas; humility, grace and flexibility; ability to give credit and recognition to others.
Superb relationship management, interpersonal, and communication (written and oral) skills, with ability to make complex information relatable to a variety of audiences.
Strong understanding of technology and information systems pertinent to the role, including digital and social media best practices.
Demonstrated capacity for thought leadership, including leadership on how to evolve nonprofit approaches to adapt to emerging trends in the field.
To Apply
Please send a cover letter indicating relevant experience and interest, and résumé, to settleson@gmail.com. Please include “CSPI -- COO” in the email subject line.
CSPI offers a generous and comprehensive benefits package along with a healthy working environment. CSPI is an equal opportunity employer. Minorities, women, and persons with disabilities are encouraged to apply.
Mar 20, 2018
Full time
About the Center for Science in the Public Interest
The Center for Science in the Public Interest (CSPI) is a non-profit health-advocacy group based in Washington, D.C., that focuses on protecting the public from diet-related health problems. CSPI publishes Nutrition Action Healthletter , one of the nation’s largest‑circulation health newsletters, and has led efforts that resulted in healthier diets, more nutritious school foods, safer foods, and more honest food labeling.
Founded in 1971, CSPI’s landmark accomplishments include spearheading national campaigns to reduce sugar and sodium in the food supply, to eliminate artificial trans fat and stop companies from using olestra, and to require the Nutrition Facts label on almost every container of packaged food. CSPI has educated the public and works to ensure that science and data are not ignored in public policy debates, that the food industry does not mislead consumers or put their health at risk, and that the government fulfills its duty to protect the health of all Americans, including the most vulnerable. With science and science-based policy under assault in Washington, the need for an independent and science-based watchdog has never been greater.
CSPI seeks to improve health by educating the public through its newsletter, lobbying Congress and the federal executive branch, working with state and local advocates, organizing public health and consumer groups into effective coalitions, policing the marketplace by bringing selected lawsuits against companies, and engaging with industry when appropriate.
The Opportunity
CSPI is seeking a Chief Operating Officer (COO) to lead and oversee the organization’s business operations, which includes 14 employees working in the following areas:
Nutrition Action Healthletter (NAH) – Business aspects, including direct marketing, production, customer service and fulfillment, and NAH-related digital and print products
Direct Mail Fundraising
Development
Finance
Information Systems
Human Resources
Reporting to the President, and in collaboration with senior staff, the COO will play a critical role in shaping and implementing CSPI’s overall strategic marketing and advocacy communications, digital, revenue-generating and brand-building strategies. Leading through a shared vision, the COO will foster a culture of revenue accountability within the organization, and will ensure that sound planning and execution allows the organization to effectively secure resources to support its mission, today and in the future. We are seeking a leader to evolve our organization to address future needs by wielding a powerful vision and executing it with grace.
CSPI is a non-profit 501(c)(3), science-based consumer advocacy group with about 45 staff who are deeply invested in CSPI’s mission. Currently, our annual operating budget is approximately $14 million, and is largely supported by subscribers to Nutrition Action Healthletter, individual donors, and foundation grants. CSPI accepts no funding from government or corporations.
Essential Duties and Responsibilities
Using a hands-on and collaborative style, the COO will directly supervise CSPI directors who oversee: Business Operations (Marketing of publications, Direct Mail Fundraising, Customer Service/Fulfillment, and Information Systems), Development, Finance, and Human Resources. A major task of the COO will be to use his/her creativity to generate new revenue-generating initiatives and to balance opportunity, leadership and risk for the organization in developing these initiatives and measuring their success.
Leadership
Work with the President to develop and execute an annual strategic plan.
In coordination with the President, manage all aspects of CSPI’s business operations including decisions regarding: strategic direction; budgeting; and supervising, leading, motivating and evaluating a high-caliber team. Mentor and develop staff using a supportive and collaborative approach.
Serve as member of the organization’s senior staff, participating in setting organizational priorities and fostering the organization’s values.
Prioritize program and organizational funding needs by working closely with the President and senior staff.
Stay informed of developments in philanthropy, fund development and marketing as well as the general fields of management in the nonprofit sector, bringing insights that are applicable to CSPI.
Work collaboratively with the communications team and other departments to ensure that CSPI has an effective online presence that strengthens CSPI’s brand and financial stability and that the use of print and digital fundraising and marketing materials are consistent with CSPI’s brand.
Foster inter-department collaboration both within the Business Operations staff and with senior Program staff, share knowledge, have transparent communication, and be accountable and committed to the highest ethical standards.
Business Operations & Development
Develop, manage and deliver clearly defined direct marketing and fundraising strategies, including short- and long-term measurable goals, with an eye to maximizing efficiency.
Be a thought-leader with the vision and experience to strengthen current NAH subscriber acquisition and renewal programs, and to seek new revenue-generating avenues, including bequests, to address the challenges of declining interest in print publications.
Help expand and strengthen CSPI’s pipeline of donors (low-dollar, mid-level, and major donors) and network of foundation relationships to further drive impactful and effective organizational funding growth.
Build and strengthen the community of supporters for CSPI’s work and develop platforms that enhance collaboration and identification with CSPI’s brand and offerings.
Working with the Business Operations Director and Information Systems Director, oversee CSPI’s technology infrastructure (network, computers, information systems) to ensure that resources provided meet the organization’s needs.
In collaboration with marketing, fundraising, and communications staff, help create and coordinate compelling cross-platform communications (e-communications, direct email marketing messages, online experiences and other content, including an annual report).
Leverage new marketing practices via video, web and email programs, demonstrating effective storytelling, and leverage social media and new technology to drive CSPI’s marketing and fundraising strategies.
Finance & Human Resources/Administration
Working with the Human Resources Director, oversee human resources functions including recruitment, hiring, onboarding, compensation, and benefits administration and oversight, ensuring that HR policies reflect best practices.
Working with relevant CSPI staff and external counsel and advisors, oversee risk management and legal issues, including reviewing contracts, leases, and other legal documents and agreements, as well as ensuring appropriate levels of business insurance and compliance with all relevant federal and local laws.
Working with Finance Director, oversee preparation and monitoring of annual and interim budgets and develop financial business plans and forecasts.
Stay up-to-date on state and federal laws regulating nonprofit organizations, and on non-profit audit best practices.
Ensure maintenance of appropriate internal controls and financial procedures.
Ensure legal and regulatory compliance regarding all financial functions.
Manage state funding registrations, lobbying registrations, IRS and tax audits, state tax collection legislation, postal rate and reclassification issues, trademarks, and institutional legal and tax issues.
Qualifications and Experience Required
While no one candidate will embody every qualification, the successful candidate will bring many of the following professional qualifications and personal qualities to the position:
Master’s degree in a relevant field of study preferred. Law degree a plus.
Impeccable integrity.
Commitment to CSPI’s mission and ability to speak persuasively to stakeholders about CSPI’s program achievements.
Minimum of 10 years of professional executive leadership experience with strong operational experience, including organizational and resource development, fundraising and marketing, budgeting and finance, information systems, and human resources.
Proven ability to manage a comprehensive direct marketing and fundraising strategy that aligns with all aspects of revenue development, including foundation and major donor giving; online giving; and new business development.
Ability to drive innovations, change and growth, and be a detail-oriented implementer who can mobilize small teams to translate strategy into results. Demonstrated record of innovative leadership within the non-profit or philanthropic sectors.
A forward-looking strategist with the ability to assess, analyze and advise the President on important financial and operational issues that could impact pursuit of CSPI’s strategic goals.
Thorough substantive knowledge and understanding of financial management and accounting oversight, especially for nonprofit entities, including sophisticated fund and grant accounting, internal control systems, and regulatory compliance and reporting issues.
Demonstrated experience in effectively managing, mentoring, and motivating teams across a variety of operations functions. Commitment to a diverse, inclusive, and collegial workplace.
Ability to inspire trust, to organize people working as part of a team, and to motivate team members to work well together to reach common goals and objectives. Uses diplomacy and tact when there are disagreements.
Ability to listen to others and learn from their best ideas; humility, grace and flexibility; ability to give credit and recognition to others.
Superb relationship management, interpersonal, and communication (written and oral) skills, with ability to make complex information relatable to a variety of audiences.
Strong understanding of technology and information systems pertinent to the role, including digital and social media best practices.
Demonstrated capacity for thought leadership, including leadership on how to evolve nonprofit approaches to adapt to emerging trends in the field.
To Apply
Please send a cover letter indicating relevant experience and interest, and résumé, to settleson@gmail.com. Please include “CSPI -- COO” in the email subject line.
CSPI offers a generous and comprehensive benefits package along with a healthy working environment. CSPI is an equal opportunity employer. Minorities, women, and persons with disabilities are encouraged to apply.
Ciena Corporation
USAA Federal Savings Bank, McDermott Freeway, San Antonio, TX, United States
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Jan 22, 2018
Full time
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Texas Dept. of Information Resources
300 15th Street West, Austin, TX, United States
Job Posting:
#00001392
Opened:
12/15/17
Closes:
01/12/18
Position Title:
Education Specialist V
Class/Group:
0824/B25
Military Occupation Specialty Code:
Marine Corp 8802 Training & Education Officer, Airforce 3S2X1 Education & Training
FLSA:
Exempt
Number of Vacancies:
1
Division/Section:
Chief Information Security Office
Salary Range:
$5258.67 - $7083.33/ monthly
Duration:
Regular
Hours Worked Weekly:
40
Shift:
Days
Travel:
Occasional
Agency Address:
300 W. 15th Street, Austin TX 78701
Work Location:
Same
Web site:
www.dir.texas.gov
Refer Inquiries to:
Human Resources
Telephone:
(512) 463-5920 or (512) 463-6015
HOW TO APPLY:
Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
You must create a CAPPS Career Section candidate profile or be logged in to apply
Update your profile and apply for the job by navigating through the pages and steps
Once ready, select “Submit” on the “Review and Submit” page.
APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS
Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant.
Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee.
Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
EQUAL OPPORTUNITY EMPLOYER
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations.
THE OPPORTUNITY
The Texas Department of Information Resources serves a wide spectrum of customers by providing technology leadership, solutions, and value to State of Texas government agencies, higher education, and local government entities of all sizes to facilitate the fulfillment of their core missions.
This education and outreach position resides in the Office of the State’s Chief Information Security Officer (OCISO) and will play a pivotal role in the successful deployment, implementation and delivery of the State’s cybersecurity program. If you like to be in the thick of things and in a position to make a difference for the people of Texas, then this is the opportunity you are looking for! This position will perform highly advanced (senior-level) consultative and technical assistance ensuring the delivery of multiple, simultaneous, projects that will affect and work with every agency in the state of Texas, as well as a diverse group of other organizations.
The successful candidate will need excellent written and oral communication skills and will be involved in a variety of projects and initiatives. The Education Specialist V will support the operations of the OCISO by developing, compiling, disseminating, and delivering cybersecurity awareness and program information both internally and externally. Serves as a key resource for the OCISO contributing in many ways including building presentations, conducting webinars, developing and delivering newsletters and other information sharing devices, attending and documenting meeting, and more. This person will have a lot of latitude to succeed and will work under minimal supervision.
WHAT WE DO
The ideal candidate will have demonstrated experience or aptitude for performing the following functions:
Providing education and outreach support for Office of the State Chief Information Security Officer (OCISO) statewide security program including the maintenance of communication channels and development of any necessary materials.
Playing a key role in the OCISO by developing, overseeing and disseminating periodic reports, newsletters and program literature and any related tasks to promote the State’s cybersecurity efforts and the statewide security program.
Conduct and coordinate the collection, organization, and analysis of needed information using a variety of methods and sources, including, research, surveys and studies to determine the most effective strategy in educating internal and external partners in the utilization of statewide security program services.
Will be a central figure in the State’s efforts to develop, expand, and deliver cybersecurity education and awareness training materials and campaigns throughout the State.
ESSENTIAL FUNCTIONS
Developing, planning, and implementing strategies for informing other agencies about DIR security programs and services.
Provides guidance and advice on improving processes and execution and works in coordination with other DIR offices to ensure consistency with DIR standards and requirements.
Tracking of program participation and reporting and facilitates the production of metrics to evaluate program services and offerings.
Is responsible for the production of periodicals created and distributed by the OCISO, serving as the editor and delivery lead.
Leads in the development and delivery of security awareness, education and training programs.
Coordinates the planning and execution of events related to the OCISO’s mission and delivery of the statewide security program, including webinars, conferences, collaboration forums, advisory groups and other related event types.
Prepares public presentations and reports as needed to support the OCISO.
Responds to requests for information and provides necessary service and information to internal and external customers.
Performs related work as assigned.
EDUCATION
Graduation from an accredited four-year college or university
Additional equivalent years of related work experience may substitute for degree
(High-school diploma and three (3) years of experience without degree)
EXPERIENCE & TRAINING REQUIRED
Minimum of two (2) years of academic or professional experience in writing and/or editing
One to three years of experience in technologies used to create and maintain electronic communication materials
One to three years of experience in technologies used to distribute or deliver media
Experience utilizing social media for organizational communications preferred
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of the principles and dynamics of marketing
Strong analytical skills
Attention to detail
Ability to develop marketing strategies
Ability to understand government and technology
Ability to proof read and edit papers, articles and reports created for IT and non-IT management, users and general audiences
Ability to handle multiple projects and initiatives
Ability to write about technical issues in plain language
Ability to bring a fresh and relevant perspective to exciting the education programs in the cybersecurity field
Ability to multitask
Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
Ability to understand, follow and convey brief oral and/or written instructions
Ability to communicate both verbally and in writing; in a clear and concise manner
Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
Ability to work a flexible schedule to meet required deadlines
Ability to work under pressure and exacting schedules to complete assigned tasks
Ability to comply with all agency policies and applicable laws
Ability to comply with all applicable safety rules, regulations and standards
COMPUTER SKILLS
Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets, presentations (Microsoft Office preferred) and other graphics programs (such as Adobe Creative Suite) to create marketing materials
OTHER REQUIREMENTS
Regular and punctual attendance
Criminal background check
WORK ENVIRONMENT
Frequent use of a personal computer, copiers, printers and telephones
Frequent work under stress, as a team member, and in direct contact with others
Frequent standing, walking, sitting, listening and talking
Occasional bending and stooping
Occasional lifting and climbing
Dec 29, 2017
Full time
Job Posting:
#00001392
Opened:
12/15/17
Closes:
01/12/18
Position Title:
Education Specialist V
Class/Group:
0824/B25
Military Occupation Specialty Code:
Marine Corp 8802 Training & Education Officer, Airforce 3S2X1 Education & Training
FLSA:
Exempt
Number of Vacancies:
1
Division/Section:
Chief Information Security Office
Salary Range:
$5258.67 - $7083.33/ monthly
Duration:
Regular
Hours Worked Weekly:
40
Shift:
Days
Travel:
Occasional
Agency Address:
300 W. 15th Street, Austin TX 78701
Work Location:
Same
Web site:
www.dir.texas.gov
Refer Inquiries to:
Human Resources
Telephone:
(512) 463-5920 or (512) 463-6015
HOW TO APPLY:
Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
You must create a CAPPS Career Section candidate profile or be logged in to apply
Update your profile and apply for the job by navigating through the pages and steps
Once ready, select “Submit” on the “Review and Submit” page.
APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS
Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant.
Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee.
Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
EQUAL OPPORTUNITY EMPLOYER
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations.
THE OPPORTUNITY
The Texas Department of Information Resources serves a wide spectrum of customers by providing technology leadership, solutions, and value to State of Texas government agencies, higher education, and local government entities of all sizes to facilitate the fulfillment of their core missions.
This education and outreach position resides in the Office of the State’s Chief Information Security Officer (OCISO) and will play a pivotal role in the successful deployment, implementation and delivery of the State’s cybersecurity program. If you like to be in the thick of things and in a position to make a difference for the people of Texas, then this is the opportunity you are looking for! This position will perform highly advanced (senior-level) consultative and technical assistance ensuring the delivery of multiple, simultaneous, projects that will affect and work with every agency in the state of Texas, as well as a diverse group of other organizations.
The successful candidate will need excellent written and oral communication skills and will be involved in a variety of projects and initiatives. The Education Specialist V will support the operations of the OCISO by developing, compiling, disseminating, and delivering cybersecurity awareness and program information both internally and externally. Serves as a key resource for the OCISO contributing in many ways including building presentations, conducting webinars, developing and delivering newsletters and other information sharing devices, attending and documenting meeting, and more. This person will have a lot of latitude to succeed and will work under minimal supervision.
WHAT WE DO
The ideal candidate will have demonstrated experience or aptitude for performing the following functions:
Providing education and outreach support for Office of the State Chief Information Security Officer (OCISO) statewide security program including the maintenance of communication channels and development of any necessary materials.
Playing a key role in the OCISO by developing, overseeing and disseminating periodic reports, newsletters and program literature and any related tasks to promote the State’s cybersecurity efforts and the statewide security program.
Conduct and coordinate the collection, organization, and analysis of needed information using a variety of methods and sources, including, research, surveys and studies to determine the most effective strategy in educating internal and external partners in the utilization of statewide security program services.
Will be a central figure in the State’s efforts to develop, expand, and deliver cybersecurity education and awareness training materials and campaigns throughout the State.
ESSENTIAL FUNCTIONS
Developing, planning, and implementing strategies for informing other agencies about DIR security programs and services.
Provides guidance and advice on improving processes and execution and works in coordination with other DIR offices to ensure consistency with DIR standards and requirements.
Tracking of program participation and reporting and facilitates the production of metrics to evaluate program services and offerings.
Is responsible for the production of periodicals created and distributed by the OCISO, serving as the editor and delivery lead.
Leads in the development and delivery of security awareness, education and training programs.
Coordinates the planning and execution of events related to the OCISO’s mission and delivery of the statewide security program, including webinars, conferences, collaboration forums, advisory groups and other related event types.
Prepares public presentations and reports as needed to support the OCISO.
Responds to requests for information and provides necessary service and information to internal and external customers.
Performs related work as assigned.
EDUCATION
Graduation from an accredited four-year college or university
Additional equivalent years of related work experience may substitute for degree
(High-school diploma and three (3) years of experience without degree)
EXPERIENCE & TRAINING REQUIRED
Minimum of two (2) years of academic or professional experience in writing and/or editing
One to three years of experience in technologies used to create and maintain electronic communication materials
One to three years of experience in technologies used to distribute or deliver media
Experience utilizing social media for organizational communications preferred
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of the principles and dynamics of marketing
Strong analytical skills
Attention to detail
Ability to develop marketing strategies
Ability to understand government and technology
Ability to proof read and edit papers, articles and reports created for IT and non-IT management, users and general audiences
Ability to handle multiple projects and initiatives
Ability to write about technical issues in plain language
Ability to bring a fresh and relevant perspective to exciting the education programs in the cybersecurity field
Ability to multitask
Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
Ability to understand, follow and convey brief oral and/or written instructions
Ability to communicate both verbally and in writing; in a clear and concise manner
Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
Ability to work a flexible schedule to meet required deadlines
Ability to work under pressure and exacting schedules to complete assigned tasks
Ability to comply with all agency policies and applicable laws
Ability to comply with all applicable safety rules, regulations and standards
COMPUTER SKILLS
Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets, presentations (Microsoft Office preferred) and other graphics programs (such as Adobe Creative Suite) to create marketing materials
OTHER REQUIREMENTS
Regular and punctual attendance
Criminal background check
WORK ENVIRONMENT
Frequent use of a personal computer, copiers, printers and telephones
Frequent work under stress, as a team member, and in direct contact with others
Frequent standing, walking, sitting, listening and talking
Occasional bending and stooping
Occasional lifting and climbing
