Location: Chicago, Illinois
Term: Full time Reports to: Vice President of Development
Founded in 1923, the Better Government Association is a nonpartisan, nonprofit news organization and civic advocate working for transparency, equity and accountability in government across Chicago and Illinois.
With philanthropic contributions accounting for nearly 100% of the budget, partners and supporters ensure the full scope of the BGA’s multifaceted strategy, which encompasses Pulitzer-Prize-winning investigative and solutions-focused reporting, incisive and potent policy reform initiatives and civic engagement work ranging from the halls of power and corporate towers to overlooked and disinvested communities across Chicago and Illinois.
About the Role
The Prospect Development and Systems Manager, a new role, will be an integral development team member, providing a dynamic opportunity to help guide and facilitate development and portfolio systems while serving as the primary manager of the BGA’s WealthEngine and RelSci platforms and donor database, Raiser’s Edge.
We seek an exceedingly meticulous, self-starter who can define this role at a time of growth and innovation for the organization–in a competitive environment in both our news and policy realms. This valued colleague will work closely with the vice president of development, senior manager of major and individual giving, senior manager of institutional giving, and events Manager while sometimes coordinating with the CEO and executive assistant.
This role has two core tenets of responsibility:
As the primary manager of Raiser's Edge daily operations and functionality, they will prioritize data integrity and help inform efficient data-informed fundraising strategies. They will implement and functionalize our systems, mailed appeals and the department’s broader stewardship and engagement plans to support the BGA’s 2024 fundraising goals and tactics.
Focusing on the BGA’s prospect pipeline development and new portfolio system, they will supercharge philanthropic outreach by identifying and tiering WealthEngine and RelSci data lists, appropriately folding in, and tracking board member contacts for optimal portfolio moves management.
Prospect Development and Portfolio System Management
Collaborate closely with the Development team to align portfolio program operations with overall fundraising objectives. Co-lead bi-monthly portfolio meetings, tracking needed moves and activities across budget line prospects and supporters up for renewal.
Lead the strategic implementation and optimization of WealthEngine and RelSci’s comprehensive wealth and philanthropic screening data and relationship mapping.
Analyse WealthEngine data to provide actionable insights and recommendations for fundraising plans.
Leverage data insights to identify, prioritize, and segment potential donors and institutional partners to properly populate the development team’s portfolios, ensuring alignment with organizational goals.
Generate comprehensive reports and analysis of portfolio performance, larger fundraising and engagement plans, and wealth screening outcomes. KPIs could include donor acquisition and renewal rates, ROI analysis of appeal and engagement activities, qualification indicators and outreach (typically four points of contact per new prospect), etc.
Provide in-depth prospect research as needed.
Raiser’s Edge & Systems Administration
Manage daily Raiser’s Edge data entry and operations, including instituting and upholding ongoing thorough measures that ensure its integrity, accuracy, and donor information security.
Responsible for gift entry and processing, working with the BGA finance team and external accounting firm to manage, process, and accurately record all donations of checks, credit cards, stock, and electronic funds transfers.
Responsible for drafting, preparing, and sending acknowledgment letters weekly, emphasizing timeliness, accuracy, and record-keeping.
Provide weekly reports and track fundraising progress towards fiscal year goals and Board impact (give/get). Respond quickly and accurately to data retrieval requests such as mailing lists, event RSVPs, and proposal status queries.
Manage the Raiser’s Edge (RE) database by assessing existing procedures, implementing optimal business solutions to maximize its potential, and integrating best data practices and action tracking to meet future reporting and analysis requirements.
Partner with the senior manager of major and individual giving to manage all large-scale appeals and department engagement mailings, from timelines to building segmented lists, project pricing, and final fulfillment with printer and mail house.
Create and manage segmented lists and reporting of critical engagement touchpoints (e.g., gift receipts, phone call logs, thank you notes, etc.), appeals, and other tactical requests.
Systemize collecting and updating actions, notes, proposals, and constituent information.
Support development events by standardizing events to database integration, ensuring data collection, relationship tracking, and reporting.
Support the development team with various administrative duties, including answering the phone, scheduling meetings, communicating with donor offices, and preparing weekly donor reports.
Other duties as assigned.
Qualifications While preference will be given to candidates who meet all listed qualifications, we encourage applicants who possess a strong combination of relevant skills and experience to apply. We value diverse perspectives and recognize the potential for individuals to contribute significantly to our team.
Passion for fundraising and the BGA’s mission. A commitment to valuing diversity and a desire to contribute to an inclusive and teamwork-oriented working environment is required.
Three to five years of experience in prospect pipeline development and portfolio systems with in-depth knowledge of screening methodologies and relationship mapping.
Working knowledge of philanthropic capacity platforms, i.e. Wealth Engine. Knowledge of or interest in Asana or other cross-functional project management platforms.
Three years + experience working with Raiser’s Edge or comparable database experience, including queries, exports, imports, reports, and data analysis. Working knowledge of Microsoft Office Suite, OLX, and Google is essential.
Strong orientation to customer service; utmost discretion in handling confidential data. Dependability, accuracy, an aptitude for planning, and attention to detail are required.
Able to work in a high-energy environment, meet deadlines, multi-task, and provide effective follow-up with staff and external partners.
Excellent written and oral communication skills with a demonstrated independent work ethic.
Ability to occasionally work evenings or weekends to attend cultivation events as needed.
Compensation and Benefits
This role is a full-time position with a salary range of $70,000. Benefits include health and dental insurance, vision benefits, a comprehensive paid time off package, a commuter spending plan, 401K retirement plan, remote work opportunities, and more. Work Location
BGA staff work remotely two to three days a week and from the office the remainder of the time. Each employee receives a BGA laptop and a $50 monthly stipend toward cell phone expenses. Commitment to Diversity, Equity, Access, and Inclusion The BGA is committed to providing a diverse, equitable, and inclusive workplace where all employees, regardless of gender, race, religion, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal employment and advancement opportunities in our departments, programs, and policies. We’re committed to cultivating and upholding a culture of inclusion and connectedness for all employees. We respect and value diverse life experiences and heritages and actively work to ensure that all voices are valued and heard. How to Apply Please email your cover letter or writing sample and resume to jobs@bettergov.org. The subject line should read Prospect Development and Systems Manager: [Your Name]. We will begin reviewing submissions immediately and consider applicants while the posting remains on our website. Candidates selected for an interview will be notified via email. Please note that incomplete submissions will not be considered.
We look forward to reviewing your materials. Thank you!
May 08, 2024
Full time
Location: Chicago, Illinois
Term: Full time Reports to: Vice President of Development
Founded in 1923, the Better Government Association is a nonpartisan, nonprofit news organization and civic advocate working for transparency, equity and accountability in government across Chicago and Illinois.
With philanthropic contributions accounting for nearly 100% of the budget, partners and supporters ensure the full scope of the BGA’s multifaceted strategy, which encompasses Pulitzer-Prize-winning investigative and solutions-focused reporting, incisive and potent policy reform initiatives and civic engagement work ranging from the halls of power and corporate towers to overlooked and disinvested communities across Chicago and Illinois.
About the Role
The Prospect Development and Systems Manager, a new role, will be an integral development team member, providing a dynamic opportunity to help guide and facilitate development and portfolio systems while serving as the primary manager of the BGA’s WealthEngine and RelSci platforms and donor database, Raiser’s Edge.
We seek an exceedingly meticulous, self-starter who can define this role at a time of growth and innovation for the organization–in a competitive environment in both our news and policy realms. This valued colleague will work closely with the vice president of development, senior manager of major and individual giving, senior manager of institutional giving, and events Manager while sometimes coordinating with the CEO and executive assistant.
This role has two core tenets of responsibility:
As the primary manager of Raiser's Edge daily operations and functionality, they will prioritize data integrity and help inform efficient data-informed fundraising strategies. They will implement and functionalize our systems, mailed appeals and the department’s broader stewardship and engagement plans to support the BGA’s 2024 fundraising goals and tactics.
Focusing on the BGA’s prospect pipeline development and new portfolio system, they will supercharge philanthropic outreach by identifying and tiering WealthEngine and RelSci data lists, appropriately folding in, and tracking board member contacts for optimal portfolio moves management.
Prospect Development and Portfolio System Management
Collaborate closely with the Development team to align portfolio program operations with overall fundraising objectives. Co-lead bi-monthly portfolio meetings, tracking needed moves and activities across budget line prospects and supporters up for renewal.
Lead the strategic implementation and optimization of WealthEngine and RelSci’s comprehensive wealth and philanthropic screening data and relationship mapping.
Analyse WealthEngine data to provide actionable insights and recommendations for fundraising plans.
Leverage data insights to identify, prioritize, and segment potential donors and institutional partners to properly populate the development team’s portfolios, ensuring alignment with organizational goals.
Generate comprehensive reports and analysis of portfolio performance, larger fundraising and engagement plans, and wealth screening outcomes. KPIs could include donor acquisition and renewal rates, ROI analysis of appeal and engagement activities, qualification indicators and outreach (typically four points of contact per new prospect), etc.
Provide in-depth prospect research as needed.
Raiser’s Edge & Systems Administration
Manage daily Raiser’s Edge data entry and operations, including instituting and upholding ongoing thorough measures that ensure its integrity, accuracy, and donor information security.
Responsible for gift entry and processing, working with the BGA finance team and external accounting firm to manage, process, and accurately record all donations of checks, credit cards, stock, and electronic funds transfers.
Responsible for drafting, preparing, and sending acknowledgment letters weekly, emphasizing timeliness, accuracy, and record-keeping.
Provide weekly reports and track fundraising progress towards fiscal year goals and Board impact (give/get). Respond quickly and accurately to data retrieval requests such as mailing lists, event RSVPs, and proposal status queries.
Manage the Raiser’s Edge (RE) database by assessing existing procedures, implementing optimal business solutions to maximize its potential, and integrating best data practices and action tracking to meet future reporting and analysis requirements.
Partner with the senior manager of major and individual giving to manage all large-scale appeals and department engagement mailings, from timelines to building segmented lists, project pricing, and final fulfillment with printer and mail house.
Create and manage segmented lists and reporting of critical engagement touchpoints (e.g., gift receipts, phone call logs, thank you notes, etc.), appeals, and other tactical requests.
Systemize collecting and updating actions, notes, proposals, and constituent information.
Support development events by standardizing events to database integration, ensuring data collection, relationship tracking, and reporting.
Support the development team with various administrative duties, including answering the phone, scheduling meetings, communicating with donor offices, and preparing weekly donor reports.
Other duties as assigned.
Qualifications While preference will be given to candidates who meet all listed qualifications, we encourage applicants who possess a strong combination of relevant skills and experience to apply. We value diverse perspectives and recognize the potential for individuals to contribute significantly to our team.
Passion for fundraising and the BGA’s mission. A commitment to valuing diversity and a desire to contribute to an inclusive and teamwork-oriented working environment is required.
Three to five years of experience in prospect pipeline development and portfolio systems with in-depth knowledge of screening methodologies and relationship mapping.
Working knowledge of philanthropic capacity platforms, i.e. Wealth Engine. Knowledge of or interest in Asana or other cross-functional project management platforms.
Three years + experience working with Raiser’s Edge or comparable database experience, including queries, exports, imports, reports, and data analysis. Working knowledge of Microsoft Office Suite, OLX, and Google is essential.
Strong orientation to customer service; utmost discretion in handling confidential data. Dependability, accuracy, an aptitude for planning, and attention to detail are required.
Able to work in a high-energy environment, meet deadlines, multi-task, and provide effective follow-up with staff and external partners.
Excellent written and oral communication skills with a demonstrated independent work ethic.
Ability to occasionally work evenings or weekends to attend cultivation events as needed.
Compensation and Benefits
This role is a full-time position with a salary range of $70,000. Benefits include health and dental insurance, vision benefits, a comprehensive paid time off package, a commuter spending plan, 401K retirement plan, remote work opportunities, and more. Work Location
BGA staff work remotely two to three days a week and from the office the remainder of the time. Each employee receives a BGA laptop and a $50 monthly stipend toward cell phone expenses. Commitment to Diversity, Equity, Access, and Inclusion The BGA is committed to providing a diverse, equitable, and inclusive workplace where all employees, regardless of gender, race, religion, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal employment and advancement opportunities in our departments, programs, and policies. We’re committed to cultivating and upholding a culture of inclusion and connectedness for all employees. We respect and value diverse life experiences and heritages and actively work to ensure that all voices are valued and heard. How to Apply Please email your cover letter or writing sample and resume to jobs@bettergov.org. The subject line should read Prospect Development and Systems Manager: [Your Name]. We will begin reviewing submissions immediately and consider applicants while the posting remains on our website. Candidates selected for an interview will be notified via email. Please note that incomplete submissions will not be considered.
We look forward to reviewing your materials. Thank you!
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
The College of Charleston
Charleston, South Carolina
Administrative Specialist II (10-month*)
Posting Details
POSTING INFORMATION
Internal Title
Administrative Specialist II
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
1
Department
Health Services
Job Purpose
The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.
Minimum Requirements
High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of medical terminology preferred. Excellent interpersonal skills.
Additional Comments Regarding Position
* 10 month position – June/July UNPAID . Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
05/03/2024
Closing Date
05/16/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024070
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15409
Job Duties
Job Duties
Activity
Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Directs other telephone calls following office procedures and takes messages as necessary. Exhibits excellent customer service skills and provides a welcoming environment. .
Essential or Marginal
Essential
Percent of Time
40
Activity
Assists with checking patients in and out to ensure smooth and efficient patient flow.
Essential or Marginal
Essential
Percent of Time
20
Activity
Facilitates the smooth function of the front office by processing and preparing patient medical records and ensuring that they are appropriately distributed in a timely manner. Responsible for filing patient medical records as needed. Ensures accuracy of patient data entered into the student data base and in medical records.
Essential or Marginal
Essential
Percent of Time
15
Activity
Reviews incoming student health forms and immunization records following appropriate guidelines and input data appropriately. Check for completion and notifies students of immunization deficiencies.
Essential or Marginal
Essential
Percent of Time
15
Activity
Provides administrative support as needed which includes, distributing incoming mail via email or fax, updating office orientation manual and archiving of inactive patients charts.
Essential or Marginal
Essential
Percent of Time
10
May 03, 2024
Full time
Administrative Specialist II (10-month*)
Posting Details
POSTING INFORMATION
Internal Title
Administrative Specialist II
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
1
Department
Health Services
Job Purpose
The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.
Minimum Requirements
High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of medical terminology preferred. Excellent interpersonal skills.
Additional Comments Regarding Position
* 10 month position – June/July UNPAID . Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
05/03/2024
Closing Date
05/16/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024070
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15409
Job Duties
Job Duties
Activity
Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Directs other telephone calls following office procedures and takes messages as necessary. Exhibits excellent customer service skills and provides a welcoming environment. .
Essential or Marginal
Essential
Percent of Time
40
Activity
Assists with checking patients in and out to ensure smooth and efficient patient flow.
Essential or Marginal
Essential
Percent of Time
20
Activity
Facilitates the smooth function of the front office by processing and preparing patient medical records and ensuring that they are appropriately distributed in a timely manner. Responsible for filing patient medical records as needed. Ensures accuracy of patient data entered into the student data base and in medical records.
Essential or Marginal
Essential
Percent of Time
15
Activity
Reviews incoming student health forms and immunization records following appropriate guidelines and input data appropriately. Check for completion and notifies students of immunization deficiencies.
Essential or Marginal
Essential
Percent of Time
15
Activity
Provides administrative support as needed which includes, distributing incoming mail via email or fax, updating office orientation manual and archiving of inactive patients charts.
Essential or Marginal
Essential
Percent of Time
10
Accounts Payable Specialist
$45,704 - $58,448 /year or higher DOQ + Full-time County Benefits
The James City County Financial & Management Services Department seeks an individual to perform responsible work preparing, maintaining, and reviewing fiscal or related accounts; maintains County and fiscal agency official financial records, reviews disbursement vouchers and issues checks, and assists in preparing and distributing various financial reports.
Responsibilities:
Computes, audits, inputs, balances, processes, prints and distributes checks, uploads ACH files, and enters wire information based on received invoices, travel requests, refunds, juror payments and other requests for reimbursements.
Routes invoices from vendors to the appropriate department or agency for approval and coding.
Reviews documents for appropriate charges, coding, receipts, forms and compliance with federal, state and County procedures.
Reconciles invoices, statements, and receiving reports with purchase orders for price, quantity, and accuracy.
Responds, both verbally and in writing, to a variety of inquiries from the public, vendors, County offices or fiscal agencies.
Interprets County policies and applicable state policies to vendors, the public and other County employees.
Maintains filing system for payments and outstanding purchase orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma and considerable experience in accounting, bookkeeping, or statistics with the ability to work in a Windows environment.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite. Experience in Enterprise ERP (MUNIS) preferred.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here to see a full job description. Accepting applications until position is filled. The submission of a cover letter and resume is recommended; a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Full time
Accounts Payable Specialist
$45,704 - $58,448 /year or higher DOQ + Full-time County Benefits
The James City County Financial & Management Services Department seeks an individual to perform responsible work preparing, maintaining, and reviewing fiscal or related accounts; maintains County and fiscal agency official financial records, reviews disbursement vouchers and issues checks, and assists in preparing and distributing various financial reports.
Responsibilities:
Computes, audits, inputs, balances, processes, prints and distributes checks, uploads ACH files, and enters wire information based on received invoices, travel requests, refunds, juror payments and other requests for reimbursements.
Routes invoices from vendors to the appropriate department or agency for approval and coding.
Reviews documents for appropriate charges, coding, receipts, forms and compliance with federal, state and County procedures.
Reconciles invoices, statements, and receiving reports with purchase orders for price, quantity, and accuracy.
Responds, both verbally and in writing, to a variety of inquiries from the public, vendors, County offices or fiscal agencies.
Interprets County policies and applicable state policies to vendors, the public and other County employees.
Maintains filing system for payments and outstanding purchase orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma and considerable experience in accounting, bookkeeping, or statistics with the ability to work in a Windows environment.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite. Experience in Enterprise ERP (MUNIS) preferred.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here to see a full job description. Accepting applications until position is filled. The submission of a cover letter and resume is recommended; a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 25, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
The College of Charleston
New York/New Jersey, Charleston, SC
Assistant Director of Admissions - Regional*
Posting Details
POSTING INFORMATION
Internal Title
Assistant Director of Admissions - Regional*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
5
Level
5
Department
Admissions
Job Purpose
The Assistant Director recruits, evaluates, and counsels prospective and admitted prospective students. Assistant Directors travel extensively (10-15 weeks annually), recruit and counsel prospective and admitted students for undergraduate admission, implement efficient and effective recruitment strategies, and manage assigned recruitment territories. Assistant Directors review applicants for undergraduate admissions and are essential to the day to day functioning of the Office of Admissions (including but not limited to presentations, phone and in personal counseling, and event programming). Assistant Directors have high level programmatic responsibilities. This Assistant Director position is permanently physically located within their assigned territory and works remotely.
Minimum Requirements
Bachelor’s degree required and at least 2 years of admissions experience. Priority given to applicants with previous supervisory experience (student or professional) and/or recruitment experience specific to northern New Jersey, the greater New York City Metropolitan area including Long Island, or Connecticut. An understanding of admissions procedures and the college selection process and an ability to work with diverse student populations is necessary. Ability to travel for extended periods of time. Strong planning, organizing, technology, and oral and written communication skills are essential, as is the ability to work cooperatively with other staff members and the college community. As a regional position, this Assistant Director must be a self-starter, able to work independently from remote home/office location while also functioning as part of the larger Charleston Admissions team. Must provide exemplary customer service and display enthusiasm about the College. Must be an independent decision maker, have high degree of integrity and communicate frequently with supervisors. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess excellent communication, organization, and customer service skills. Must have considerable knowledge, skills, and ability in computer operations, data entry, Microsoft Office Suite, and the ability to work closely with the other members of the admissions staff and across campus. Priority given to applicants that adapt well to evolving technology.
Additional Comments Regarding Position
This position serves prospective students from Northern New Jersey, New York, and Connecticut. *The position will be expected to work from a home office within this territory, ideally in the northern New Jersey or New York City metropolitan region. Remote positions are expected to travel to campus 4-6 times a year. Must be able to travel extensively. Must have a valid SC or other state driver’s license.
Evening and weekend work will be required. Ability to lift and carry 40 – 60 lbs. is necessary. Experience working with CRM software (especially admissions specific CRMs like Salesforce/TargetX, Slate, etc.) and Banner products is preferred but not required.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$46,019 - $64,000
Posting Date
04/25/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024065
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15389
Job Duties
Job Duties
Activity
The Assistant Director is responsible for managing assigned recruitment territory (northern NJ, NY, CT). The Assistant Director will research the territory and develop plans and strategies to increase enrollment and yield. Implementing recruitment strategies requires extensive travel (at least 10-15 weeks annually including but not limited to high school visits, college fairs, informal interviews, admitted and prospective student events, and school counselor events). Requires significant follow-up and relationship building with various constituencies (students, parents, school counselors, Alumni, Parent’s Council, Board members etc.) in order to meet enrollment goals determined by the Division of Enrollment Planning. The Assistant Director is primarily responsible for their assigned territory but is expected to be able to counsel and assist any prospective student. As a regional position, the Assistant Director is responsible for developing and maintaining College of Charleston’s presence in the area including year-round recruitment and yield activities.
Essential or Marginal
Essential
Percent of Time
50
Activity
The Assistant Director is responsible for advising varying audiences (students, parents, school counselors, etc.) on admissions procedures, reviewing applications for degree seeking admission, and evaluating credentials. Advising may occur both on campus or while travelling assigned territory. A specialty population may be assigned for evaluation in addition to the specific territory. The Assistant Director is responsible for evaluating applications and credentials for roughly 1,000 to 1,600 applications per year. This requires adherence to the admissions policies and procedures of the Office of Admissions, the Division of Enrollment Planning, and the College of Charleston.
Essential or Marginal
Essential
Percent of Time
30
Activity
Provides assistance with the planning, execution, and evaluation of large and small admissions events for prospective students and their families, both on campus and off campus locations. Works with the Admissions Events Manager to plan activities that are associated with specific on-campus admissions events. Remote Assistant Directors work directly with the Volunteer Coordinator to plan events specific to their higher volume territory needs.
Essential or Marginal
Essential
Percent of Time
20
Apr 25, 2024
Full time
Assistant Director of Admissions - Regional*
Posting Details
POSTING INFORMATION
Internal Title
Assistant Director of Admissions - Regional*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
5
Level
5
Department
Admissions
Job Purpose
The Assistant Director recruits, evaluates, and counsels prospective and admitted prospective students. Assistant Directors travel extensively (10-15 weeks annually), recruit and counsel prospective and admitted students for undergraduate admission, implement efficient and effective recruitment strategies, and manage assigned recruitment territories. Assistant Directors review applicants for undergraduate admissions and are essential to the day to day functioning of the Office of Admissions (including but not limited to presentations, phone and in personal counseling, and event programming). Assistant Directors have high level programmatic responsibilities. This Assistant Director position is permanently physically located within their assigned territory and works remotely.
Minimum Requirements
Bachelor’s degree required and at least 2 years of admissions experience. Priority given to applicants with previous supervisory experience (student or professional) and/or recruitment experience specific to northern New Jersey, the greater New York City Metropolitan area including Long Island, or Connecticut. An understanding of admissions procedures and the college selection process and an ability to work with diverse student populations is necessary. Ability to travel for extended periods of time. Strong planning, organizing, technology, and oral and written communication skills are essential, as is the ability to work cooperatively with other staff members and the college community. As a regional position, this Assistant Director must be a self-starter, able to work independently from remote home/office location while also functioning as part of the larger Charleston Admissions team. Must provide exemplary customer service and display enthusiasm about the College. Must be an independent decision maker, have high degree of integrity and communicate frequently with supervisors. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess excellent communication, organization, and customer service skills. Must have considerable knowledge, skills, and ability in computer operations, data entry, Microsoft Office Suite, and the ability to work closely with the other members of the admissions staff and across campus. Priority given to applicants that adapt well to evolving technology.
Additional Comments Regarding Position
This position serves prospective students from Northern New Jersey, New York, and Connecticut. *The position will be expected to work from a home office within this territory, ideally in the northern New Jersey or New York City metropolitan region. Remote positions are expected to travel to campus 4-6 times a year. Must be able to travel extensively. Must have a valid SC or other state driver’s license.
Evening and weekend work will be required. Ability to lift and carry 40 – 60 lbs. is necessary. Experience working with CRM software (especially admissions specific CRMs like Salesforce/TargetX, Slate, etc.) and Banner products is preferred but not required.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$46,019 - $64,000
Posting Date
04/25/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024065
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15389
Job Duties
Job Duties
Activity
The Assistant Director is responsible for managing assigned recruitment territory (northern NJ, NY, CT). The Assistant Director will research the territory and develop plans and strategies to increase enrollment and yield. Implementing recruitment strategies requires extensive travel (at least 10-15 weeks annually including but not limited to high school visits, college fairs, informal interviews, admitted and prospective student events, and school counselor events). Requires significant follow-up and relationship building with various constituencies (students, parents, school counselors, Alumni, Parent’s Council, Board members etc.) in order to meet enrollment goals determined by the Division of Enrollment Planning. The Assistant Director is primarily responsible for their assigned territory but is expected to be able to counsel and assist any prospective student. As a regional position, the Assistant Director is responsible for developing and maintaining College of Charleston’s presence in the area including year-round recruitment and yield activities.
Essential or Marginal
Essential
Percent of Time
50
Activity
The Assistant Director is responsible for advising varying audiences (students, parents, school counselors, etc.) on admissions procedures, reviewing applications for degree seeking admission, and evaluating credentials. Advising may occur both on campus or while travelling assigned territory. A specialty population may be assigned for evaluation in addition to the specific territory. The Assistant Director is responsible for evaluating applications and credentials for roughly 1,000 to 1,600 applications per year. This requires adherence to the admissions policies and procedures of the Office of Admissions, the Division of Enrollment Planning, and the College of Charleston.
Essential or Marginal
Essential
Percent of Time
30
Activity
Provides assistance with the planning, execution, and evaluation of large and small admissions events for prospective students and their families, both on campus and off campus locations. Works with the Admissions Events Manager to plan activities that are associated with specific on-campus admissions events. Remote Assistant Directors work directly with the Volunteer Coordinator to plan events specific to their higher volume territory needs.
Essential or Marginal
Essential
Percent of Time
20
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 23, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
POSITION SUMMARY:
Under the direction of the Warehouse Manager, assist a warehouse team responsible for organizing and maintaining a food warehouse and with increasing the efficiency and timely delivery of food pantry services to persons living with HIV/AIDS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Deliver food and hygiene items to NOLP’s food pantry sites, including those managed by collaborative agencies.
Unload site’s weekly food delivery and set up food preparation shelves.
Distribute NOLP’s groceries to clients as needed.
Assist in completing intake on incoming clients and volunteers when needed, always behaving in a courteous, respectful and helpful manner.
Fill in as needed for NOLP’s Site Coordinators at NOLP locations.
Supervise volunteers and maintain an accurate accounting of volunteer hours; assist Volunteer Coordinator with volunteer recruitment activities, as well as training and scheduling of volunteers assigned to warehouse or food drive duties.
Maintain an accurate weekly inventory of food stock, including completing data entry in NOLP’s inventory program.
Organize, clean and maintain the warehouse, which includes stocking freezer, cooler and shelves and preparing client pre-bagged groceries.
Drive a 5-ton truck to make deliveries and pickups.
Assist with the maintenance of the program’s delivery vehicles (e.g., cleaning and awareness of routine mechanical service).
Provide driving assistance in coordination with APLA’s revenue producing events.
Assist with the receipt of program-specific deliveries and verify shipments.
Assist with donation solicitation by maintaining NOLP’s presence during weekend food drive activities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school graduate required; minimum of one year of experience interacting with the public required; experience in warehouse or stock room helpful and experience with driving delivery vehicles. Must demonstrate a history of a clean driving record.
Knowledge of:
Stockroom procedures; Microsoft Word and Excel preferred; retail food sales practices and stock room procedures preferred.
Ability to:
Drive a 5-ton truck; operate a computer using Microsoft Word and Excel; operate warehouse equipment including a forklift and pallet jack; complete assigned tasks to completion; handle multiple projects simultaneously; work and communicate with people from a variety of ethnic and cultural backgrounds; supervise assigned volunteers; meet deadlines; function with minimal supervision; maintain complex inventory records; work in an organized and systematic fashion; respond with sensitivity to people with HIV/AIDS; demonstrate professional verbal and written communication skills and professional customer service.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an active position that requires regular bending, reaching stooping, lifting and moving of stock weighing 50 pounds or more and driving a 5-ton truck to make deliveries and pickups.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 15, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
POSITION SUMMARY:
Under the direction of the Warehouse Manager, assist a warehouse team responsible for organizing and maintaining a food warehouse and with increasing the efficiency and timely delivery of food pantry services to persons living with HIV/AIDS.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Deliver food and hygiene items to NOLP’s food pantry sites, including those managed by collaborative agencies.
Unload site’s weekly food delivery and set up food preparation shelves.
Distribute NOLP’s groceries to clients as needed.
Assist in completing intake on incoming clients and volunteers when needed, always behaving in a courteous, respectful and helpful manner.
Fill in as needed for NOLP’s Site Coordinators at NOLP locations.
Supervise volunteers and maintain an accurate accounting of volunteer hours; assist Volunteer Coordinator with volunteer recruitment activities, as well as training and scheduling of volunteers assigned to warehouse or food drive duties.
Maintain an accurate weekly inventory of food stock, including completing data entry in NOLP’s inventory program.
Organize, clean and maintain the warehouse, which includes stocking freezer, cooler and shelves and preparing client pre-bagged groceries.
Drive a 5-ton truck to make deliveries and pickups.
Assist with the maintenance of the program’s delivery vehicles (e.g., cleaning and awareness of routine mechanical service).
Provide driving assistance in coordination with APLA’s revenue producing events.
Assist with the receipt of program-specific deliveries and verify shipments.
Assist with donation solicitation by maintaining NOLP’s presence during weekend food drive activities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school graduate required; minimum of one year of experience interacting with the public required; experience in warehouse or stock room helpful and experience with driving delivery vehicles. Must demonstrate a history of a clean driving record.
Knowledge of:
Stockroom procedures; Microsoft Word and Excel preferred; retail food sales practices and stock room procedures preferred.
Ability to:
Drive a 5-ton truck; operate a computer using Microsoft Word and Excel; operate warehouse equipment including a forklift and pallet jack; complete assigned tasks to completion; handle multiple projects simultaneously; work and communicate with people from a variety of ethnic and cultural backgrounds; supervise assigned volunteers; meet deadlines; function with minimal supervision; maintain complex inventory records; work in an organized and systematic fashion; respond with sensitivity to people with HIV/AIDS; demonstrate professional verbal and written communication skills and professional customer service.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an active position that requires regular bending, reaching stooping, lifting and moving of stock weighing 50 pounds or more and driving a 5-ton truck to make deliveries and pickups.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview) :
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule (Portland, Maine):
You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday
Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion.
Schedule is provided 2-3 weeks in advance
Pay Information:
Starting Rate: $19.75 per hour
Sign-On Bonus: $3,000
WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Basic computer skills required
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with Company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
Apr 04, 2024
Full time
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview) :
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule (Portland, Maine):
You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday
Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion.
Schedule is provided 2-3 weeks in advance
Pay Information:
Starting Rate: $19.75 per hour
Sign-On Bonus: $3,000
WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Basic computer skills required
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with Company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview) :
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule (Manchester, New Hampshire):
You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday
Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion.
Schedule is provided 2-3 weeks in advance
Pay Information:
Starting Rate: $18.45 per hour
Sign on Bonus: $3,000
WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Basic computer skills required
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with Company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Apr 04, 2024
Full time
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview) :
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule (Manchester, New Hampshire):
You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday
Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion.
Schedule is provided 2-3 weeks in advance
Pay Information:
Starting Rate: $18.45 per hour
Sign on Bonus: $3,000
WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Basic computer skills required
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with Company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
The College of Charleston
Charleston, South Carolina
Associate Director of Admissions
Posting Details
POSTING INFORMATION
Internal Title
Associate Director of Admissions
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
Admissions
Job Purpose
The Associate Director recruits, evaluates, and counsels prospective and admitted prospective students. Associate Directors travel extensively (10-15 weeks annually), recruit and counsel prospective and admitted students for undergraduate admission, implement recruitment strategies, and manage assigned recruitment territories. Associate Directors review applicants for undergraduate admissions. Associate Directors have both high level programmatic and supervisory responsibilities (supervision includes Admissions Counselors and/or Assistant Directors). Associate Directors work closely with leadership in the Division of Enrollment Planning to research and develop recruitment strategies to reach enrollment goals.
Minimum Requirements
A Bachelor’s degree and at least 3 years of admissions experience with supervisory experience required. Priority given to applicants with a Master’s degree. An understanding of admissions procedures and the college selection process and an ability to work with diverse student populations is necessary. Ability to travel for extended periods of time. Strong planning, organizing, technology, and oral and written communication skills are essential, as is the ability to work cooperatively with other staff members and the college community. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess excellent communication, organization, and customer service skills. Must have considerable knowledge, skills, and ability in computer operations, data entry, Microsoft Office Suite, and the ability to work closely with the other members of the admissions staff and across campus. Highly prefer candidates that adapt well to evolving technology.
Additional Comments Regarding Position
Must be able to travel extensively. Must have a valid driver’s license or ability to obtain one. Evening and weekend work will be required. Ability to lift and carry 40 – 60 lbs. is
necessary. Experience working with CRM software (Salesforce/TargetX, transcript software, etc.) and SunGuard Banner products is preferred but not required.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$55,341 - $63,000
Posting Date
04/01/2024
Closing Date
04/23/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024050
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15204
Job Duties
Job Duties
Activity
The Associate Director is responsible for managing assigned recruitment territory. The Associate Director will research the territory and develop plans and strategies to increase enrollment and yield. Implementing recruitment strategies requires extensive travel (10-15 weeks annually including but not limited to high school visits, college fairs, informal interviews, admitted and prospective student events, and school counselor events). Requires significant follow-up and relationship building with various constituencies (students, parents, school counselors, community-based organizations, Alumni, Parent’s Council, Board members etc.) in order to meet enrollment goals determined by the Division of Enrollment Planning. The Associate Director is primarily responsible for their assigned territory but is expected to be able to counsel and assist any prospective student.
Essential or Marginal
Essential
Percent of Time
25
Activity
The Associate Director is responsible for advising varying audiences (students, parents, school counselors, community-based organizations, etc.) on admissions procedures, reviewing applications for degree seeking admission, and evaluating credentials. Advising may occur both on campus or while travelling assigned territory. A specialty population may be assigned for evaluation in addition to the specific territory. The Associate Director is responsible for evaluating applications and credentials for roughly 1,000 to 2,000 applications per year. This requires adherence to the admissions policies and procedures of the Office of Admissions, the Division of Enrollment Planning, and the College of Charleston. Associate Directors sit on higher level committees that help shape the incoming class and make final admissions decisions to reach university enrollment goals.
Essential or Marginal
Essential
Percent of Time
25
Activity
The Associate Director is essential to the day to day operation of the Office of Admissions. The Associate Director manages mid-level counseling staff, conducts informal student interviews, meets with walk-in customers, and fields phone calls and emails from students, parents, school counselors, etc.
Essential or Marginal
Essential
Percent of Time
10
Activity
Personnel management. Associate Director is responsible for supervising and managing Admissions Counselors and/or Assistant Directors. Associate Director will develop, plan and implement specific projects with supervisees while managing their schedules, processes, and performance.
Essential or Marginal
Essential
Percent of Time
25
Activity
Provides assistance with the planning, execution, and evaluation of large and small admissions events for prospective students and their families, both on campus and off campus locations. Works with Admissions Events to plan activities that are associated with recruitment related experiences.
Essential or Marginal
Essential
Percent of Time
15
Apr 01, 2024
Full time
Associate Director of Admissions
Posting Details
POSTING INFORMATION
Internal Title
Associate Director of Admissions
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
Admissions
Job Purpose
The Associate Director recruits, evaluates, and counsels prospective and admitted prospective students. Associate Directors travel extensively (10-15 weeks annually), recruit and counsel prospective and admitted students for undergraduate admission, implement recruitment strategies, and manage assigned recruitment territories. Associate Directors review applicants for undergraduate admissions. Associate Directors have both high level programmatic and supervisory responsibilities (supervision includes Admissions Counselors and/or Assistant Directors). Associate Directors work closely with leadership in the Division of Enrollment Planning to research and develop recruitment strategies to reach enrollment goals.
Minimum Requirements
A Bachelor’s degree and at least 3 years of admissions experience with supervisory experience required. Priority given to applicants with a Master’s degree. An understanding of admissions procedures and the college selection process and an ability to work with diverse student populations is necessary. Ability to travel for extended periods of time. Strong planning, organizing, technology, and oral and written communication skills are essential, as is the ability to work cooperatively with other staff members and the college community. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess excellent communication, organization, and customer service skills. Must have considerable knowledge, skills, and ability in computer operations, data entry, Microsoft Office Suite, and the ability to work closely with the other members of the admissions staff and across campus. Highly prefer candidates that adapt well to evolving technology.
Additional Comments Regarding Position
Must be able to travel extensively. Must have a valid driver’s license or ability to obtain one. Evening and weekend work will be required. Ability to lift and carry 40 – 60 lbs. is
necessary. Experience working with CRM software (Salesforce/TargetX, transcript software, etc.) and SunGuard Banner products is preferred but not required.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$55,341 - $63,000
Posting Date
04/01/2024
Closing Date
04/23/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024050
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15204
Job Duties
Job Duties
Activity
The Associate Director is responsible for managing assigned recruitment territory. The Associate Director will research the territory and develop plans and strategies to increase enrollment and yield. Implementing recruitment strategies requires extensive travel (10-15 weeks annually including but not limited to high school visits, college fairs, informal interviews, admitted and prospective student events, and school counselor events). Requires significant follow-up and relationship building with various constituencies (students, parents, school counselors, community-based organizations, Alumni, Parent’s Council, Board members etc.) in order to meet enrollment goals determined by the Division of Enrollment Planning. The Associate Director is primarily responsible for their assigned territory but is expected to be able to counsel and assist any prospective student.
Essential or Marginal
Essential
Percent of Time
25
Activity
The Associate Director is responsible for advising varying audiences (students, parents, school counselors, community-based organizations, etc.) on admissions procedures, reviewing applications for degree seeking admission, and evaluating credentials. Advising may occur both on campus or while travelling assigned territory. A specialty population may be assigned for evaluation in addition to the specific territory. The Associate Director is responsible for evaluating applications and credentials for roughly 1,000 to 2,000 applications per year. This requires adherence to the admissions policies and procedures of the Office of Admissions, the Division of Enrollment Planning, and the College of Charleston. Associate Directors sit on higher level committees that help shape the incoming class and make final admissions decisions to reach university enrollment goals.
Essential or Marginal
Essential
Percent of Time
25
Activity
The Associate Director is essential to the day to day operation of the Office of Admissions. The Associate Director manages mid-level counseling staff, conducts informal student interviews, meets with walk-in customers, and fields phone calls and emails from students, parents, school counselors, etc.
Essential or Marginal
Essential
Percent of Time
10
Activity
Personnel management. Associate Director is responsible for supervising and managing Admissions Counselors and/or Assistant Directors. Associate Director will develop, plan and implement specific projects with supervisees while managing their schedules, processes, and performance.
Essential or Marginal
Essential
Percent of Time
25
Activity
Provides assistance with the planning, execution, and evaluation of large and small admissions events for prospective students and their families, both on campus and off campus locations. Works with Admissions Events to plan activities that are associated with recruitment related experiences.
Essential or Marginal
Essential
Percent of Time
15
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Purchasing Support Coordinator-Pro Audio
Pay Range : $19.25-$22.60 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro Audio Purchasing Support Specialist! Your role involves handling the high volume of Pro Direct Ship orders that we process daily. You will manage and flag emails for a high-volume outlook folder, process and send direct ship orders to our vendor partners, facilitate any required changes to these orders, and assist in projects aimed at improving efficiency and speed in all aspects of the Pro Audio Purchasing department. Utilize tools like outlook, SharePoint, Excel, E1 and Power BI to process orders and review data. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Flag and manage emails sent to a high-volume outlook mailbox.
Process a high number of direct ship orders daily to be sent to our vendor partners.
Collaborate with cross-functional teams, including sales and purchasing, to identify any issues as they may arise, and work to resolve where able.
Facilitate any changes needed to Direct Ship orders, ensuring the process flows smoothly.
Act as a coordinator between sales, our logistics team, and vendors to ensure timely processing of orders and minimal interruptions to the business.
Utilize Outlook, E1 software, Excel, Power BI, and SharePoint to track data points as key indicators of efficiency, and to highlight any problem areas.
Assist the PRO AVL Merchandising Manager in assigned projects related to Direct Ship orders and general inventory upkeep.
What we are looking for:
Proficient in Microsoft Outlook
Strong data entry skills, with a keen eye for detail
Excellent problem-solving abilities, demonstrated through successful resolution of complex issues.
Effective prioritization and time management skills, capable of managing multiple tasks efficiently.
Strong verbal and written communication skills, facilitating clear and concise communication with team members and external partners.
Ability to work both independently and collaboratively within a team environment.
Demonstrated ability to make timely and comprehensive decisions, exhibiting sound judgment.
Organized and thorough approach to work, ensuring tasks are completed accurately and on time.
Daily Conduct:
Consistently deliver quality work within established deadlines.
Maintain professional interactions with colleagues and suppliers.
Actively contribute as a team member on all assignments, fostering a collaborative work environment.
Demonstrate the ability to work independently while effectively communicating and coordinating efforts with others.
Approach tasks with a supportive attitude, strong work ethic, and personable demeanor.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Mar 25, 2024
Full time
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Purchasing Support Coordinator-Pro Audio
Pay Range : $19.25-$22.60 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro Audio Purchasing Support Specialist! Your role involves handling the high volume of Pro Direct Ship orders that we process daily. You will manage and flag emails for a high-volume outlook folder, process and send direct ship orders to our vendor partners, facilitate any required changes to these orders, and assist in projects aimed at improving efficiency and speed in all aspects of the Pro Audio Purchasing department. Utilize tools like outlook, SharePoint, Excel, E1 and Power BI to process orders and review data. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Flag and manage emails sent to a high-volume outlook mailbox.
Process a high number of direct ship orders daily to be sent to our vendor partners.
Collaborate with cross-functional teams, including sales and purchasing, to identify any issues as they may arise, and work to resolve where able.
Facilitate any changes needed to Direct Ship orders, ensuring the process flows smoothly.
Act as a coordinator between sales, our logistics team, and vendors to ensure timely processing of orders and minimal interruptions to the business.
Utilize Outlook, E1 software, Excel, Power BI, and SharePoint to track data points as key indicators of efficiency, and to highlight any problem areas.
Assist the PRO AVL Merchandising Manager in assigned projects related to Direct Ship orders and general inventory upkeep.
What we are looking for:
Proficient in Microsoft Outlook
Strong data entry skills, with a keen eye for detail
Excellent problem-solving abilities, demonstrated through successful resolution of complex issues.
Effective prioritization and time management skills, capable of managing multiple tasks efficiently.
Strong verbal and written communication skills, facilitating clear and concise communication with team members and external partners.
Ability to work both independently and collaboratively within a team environment.
Demonstrated ability to make timely and comprehensive decisions, exhibiting sound judgment.
Organized and thorough approach to work, ensuring tasks are completed accurately and on time.
Daily Conduct:
Consistently deliver quality work within established deadlines.
Maintain professional interactions with colleagues and suppliers.
Actively contribute as a team member on all assignments, fostering a collaborative work environment.
Demonstrate the ability to work independently while effectively communicating and coordinating efforts with others.
Approach tasks with a supportive attitude, strong work ethic, and personable demeanor.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Human Resource Specialist I/II/III
$52,339 – $60,011 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work coordinating the day-to-day administration of comprehensive human resource activities for the General Services Department. There are three levels of the Human Resource Specialist General Services Department distinguished by the level of work performed and the qualifications of the employee.
Responsibilities:
Coordinates with department staff regarding human resource processes including employment and recruitment, onboarding, new hire training, benefits, retention, compensation, and HRIS systems; provides oversight and guidance to General Services staff to ensure best practices and applicable laws and processes are followed.
Coordinates and administers recruiting and new employee hiring processes; develops and implements marketing strategies to increase and attract a qualified and diverse applicant pool; develops and implements selection strategies for best qualified candidates; creates and maintains relationships with local schools to foster trades work-based learning and internships, and employment opportunities.
Assists with employee relations issues, including investigation and implementation of recommended disciplinary actions; works with Human Resource staff, General Services division supervisors and employees to resolve employee complaints and management issues; ensures actions taken are in compliance with James City County personnel policies and procedures, human resource management practices and applicable laws and regulations.
Ensures compliance and accuracy of records and retention management to include I-9, medical documentation, FOIA requests, subpoenas, and EVerify notifications.
Performs data entry in variety of databases; ensures accuracy of data and overall system integrity; maintains department related information on the County website and the intranet.
Keeps up-to-date on current trends and legislation in the human resource field; recommends changes to policies, procedures and practices to reflect best management practices and comply with current laws and regulations; conducts research on a wide variety of Human Resource related topics; provides consultation to employees and managers of the divisions within the General Services Department in all areas of human resource management.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human resource management or related field; Bachelor’s degree preferred; some professional human resource work experience, preferably in the public sector.
Experience with Vista HRMS, SQL and Web design programs preferred.
Experience developing and implementing successful social media and digital marketing campaigns is preferred.
Must have reliable transportation to work site(s).
Knowledge of principles and practices of professional human resource work; employee recruitment and hiring processes.
Knowledge of the Fair Labor Standards Act (FLSA), equal employment opportunity regulations, Affordable Care Act (ACA) and other employment laws; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and modern trends, issues, and practices in human resource field.
Skill in use of computer software, especially Microsoft Office Suite; and excellent written and oral communication skills.
Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures; establish and maintain effective working relationships with County employees, vendors, and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/25/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Human Resource Specialist I/II/III
$52,339 – $60,011 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work coordinating the day-to-day administration of comprehensive human resource activities for the General Services Department. There are three levels of the Human Resource Specialist General Services Department distinguished by the level of work performed and the qualifications of the employee.
Responsibilities:
Coordinates with department staff regarding human resource processes including employment and recruitment, onboarding, new hire training, benefits, retention, compensation, and HRIS systems; provides oversight and guidance to General Services staff to ensure best practices and applicable laws and processes are followed.
Coordinates and administers recruiting and new employee hiring processes; develops and implements marketing strategies to increase and attract a qualified and diverse applicant pool; develops and implements selection strategies for best qualified candidates; creates and maintains relationships with local schools to foster trades work-based learning and internships, and employment opportunities.
Assists with employee relations issues, including investigation and implementation of recommended disciplinary actions; works with Human Resource staff, General Services division supervisors and employees to resolve employee complaints and management issues; ensures actions taken are in compliance with James City County personnel policies and procedures, human resource management practices and applicable laws and regulations.
Ensures compliance and accuracy of records and retention management to include I-9, medical documentation, FOIA requests, subpoenas, and EVerify notifications.
Performs data entry in variety of databases; ensures accuracy of data and overall system integrity; maintains department related information on the County website and the intranet.
Keeps up-to-date on current trends and legislation in the human resource field; recommends changes to policies, procedures and practices to reflect best management practices and comply with current laws and regulations; conducts research on a wide variety of Human Resource related topics; provides consultation to employees and managers of the divisions within the General Services Department in all areas of human resource management.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human resource management or related field; Bachelor’s degree preferred; some professional human resource work experience, preferably in the public sector.
Experience with Vista HRMS, SQL and Web design programs preferred.
Experience developing and implementing successful social media and digital marketing campaigns is preferred.
Must have reliable transportation to work site(s).
Knowledge of principles and practices of professional human resource work; employee recruitment and hiring processes.
Knowledge of the Fair Labor Standards Act (FLSA), equal employment opportunity regulations, Affordable Care Act (ACA) and other employment laws; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and modern trends, issues, and practices in human resource field.
Skill in use of computer software, especially Microsoft Office Suite; and excellent written and oral communication skills.
Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures; establish and maintain effective working relationships with County employees, vendors, and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/25/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Are you ready to be a crucial part of our Sales Department's success story? We're looking for a dynamic Sales Assistant to help us maximize station revenue and provide exceptional support to our department. If you're enthusiastic, organized, and ready to take on a wide range of responsibilities, this could be the perfect role for you.
Key Responsibilities:
You'll be the go-to person for all clerical functions within the Sales Department. From data entry to document preparation, you'll keep everything running smoothly.
Stay ahead of the curve by staying informed about the latest traffic policies, practices, and procedures to ensure our operations are top-notch.
Work with computer systems, ledgers, and purchase orders to accurately input order, traffic, and accounting data.
Engage with customers and collaborate with colleagues to address inquiries and resolve account-related issues, ensuring exceptional service.
Help Sales Account Executives manage their schedules, ensuring they're always on track to seal the deal.
Play a part in planning special events and station projects.
Use your skills to prepare forms and generate reports.
Monitor inventory management closely to ensure we're always ready to meet customer demands.
Maintain files and other business records, ensuring our department runs efficiently.
Tackle any additional tasks assigned with enthusiasm and efficiency.
Requirements & Skills:
High School diploma
Fluency in English
Exceptional communication skills, both verbal and written
Ability to thrive in a fast-paced and sometimes demanding work environment
Minimum one year of experience in clerical support or administrative assistance, preferably in sales or media
Proficiency with a variety of office equipment, including computers, telephones, copiers, scanners, and fax machines
Mar 11, 2024
Full time
Are you ready to be a crucial part of our Sales Department's success story? We're looking for a dynamic Sales Assistant to help us maximize station revenue and provide exceptional support to our department. If you're enthusiastic, organized, and ready to take on a wide range of responsibilities, this could be the perfect role for you.
Key Responsibilities:
You'll be the go-to person for all clerical functions within the Sales Department. From data entry to document preparation, you'll keep everything running smoothly.
Stay ahead of the curve by staying informed about the latest traffic policies, practices, and procedures to ensure our operations are top-notch.
Work with computer systems, ledgers, and purchase orders to accurately input order, traffic, and accounting data.
Engage with customers and collaborate with colleagues to address inquiries and resolve account-related issues, ensuring exceptional service.
Help Sales Account Executives manage their schedules, ensuring they're always on track to seal the deal.
Play a part in planning special events and station projects.
Use your skills to prepare forms and generate reports.
Monitor inventory management closely to ensure we're always ready to meet customer demands.
Maintain files and other business records, ensuring our department runs efficiently.
Tackle any additional tasks assigned with enthusiasm and efficiency.
Requirements & Skills:
High School diploma
Fluency in English
Exceptional communication skills, both verbal and written
Ability to thrive in a fast-paced and sometimes demanding work environment
Minimum one year of experience in clerical support or administrative assistance, preferably in sales or media
Proficiency with a variety of office equipment, including computers, telephones, copiers, scanners, and fax machines