Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Eastern Florida State College is currently seeking applications for the part-time position of Accounting Technician on the Melbourne Campus in Melbourne, Florida.
The Accounting Technician supports daily operations of Student Accounts Cashiering/Business Offices, providing assistance to a high volume of students and supporting staff. This position engages with extensive social interaction through emails, phone calls, and in person. The Accounting Technician assists with internal control issues and how it relates to cash collection and various cashiering transactions and payments systems, including payment processing, reconciling, sending schedule/bills, input and retrieve information through various applications, as well as training at the Student Accounts Cashiering/Business Offices and traveling to any of the four campuses, as needed.
The following minimum qualifications for this position must be met before any applicant will be considered:
High school diploma or GED.
Two years business office and/or cash handling experience or previous experience with Banner student/AR.
Valid Florida Motor Vehicle Operator’s license required. Ability to travel to any of the four campuses, as needed. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate, both orally and in writing.
Ability to occasionally lift, push, pull, and/or move up to 40 lbs.
Ability to sit and/or stand, bend, reach, and view a display screen for the duration of the shift.
Ability to access, input, and retrieve information and/or data from a computer, for the duration of the shift.
Ability to tear tape from a tape dispenser and tape down high volume of small receipts on 8 1/2 x 11 paper.
Ability to function in a high-stress office environment.
The hourly rate is $13.50 . This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Apr 04, 2024
Part time
Eastern Florida State College is currently seeking applications for the part-time position of Accounting Technician on the Melbourne Campus in Melbourne, Florida.
The Accounting Technician supports daily operations of Student Accounts Cashiering/Business Offices, providing assistance to a high volume of students and supporting staff. This position engages with extensive social interaction through emails, phone calls, and in person. The Accounting Technician assists with internal control issues and how it relates to cash collection and various cashiering transactions and payments systems, including payment processing, reconciling, sending schedule/bills, input and retrieve information through various applications, as well as training at the Student Accounts Cashiering/Business Offices and traveling to any of the four campuses, as needed.
The following minimum qualifications for this position must be met before any applicant will be considered:
High school diploma or GED.
Two years business office and/or cash handling experience or previous experience with Banner student/AR.
Valid Florida Motor Vehicle Operator’s license required. Ability to travel to any of the four campuses, as needed. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate, both orally and in writing.
Ability to occasionally lift, push, pull, and/or move up to 40 lbs.
Ability to sit and/or stand, bend, reach, and view a display screen for the duration of the shift.
Ability to access, input, and retrieve information and/or data from a computer, for the duration of the shift.
Ability to tear tape from a tape dispenser and tape down high volume of small receipts on 8 1/2 x 11 paper.
Ability to function in a high-stress office environment.
The hourly rate is $13.50 . This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Clark College is currently accepting applications for a part-time, permanent hourly classified Program Manager A in the Thompson Fitness Center. The Program Manager A is expected to work approximately 17 hours a week. The work schedule for this position is Monday-Friday but may include some Saturday and/or evening hours. This position is required to work fully in-person with no opportunity for remote work.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Manage Fitness Center open hours and coordinate Fitness Testing Lab open hours
Recruit, hire, train and supervise student staff for the Fitness Center. Track student hours for work-study students
Develop, maintain, and enforce Fitness Center Policies and Procedures
Maintain inventory and oversee, repair, and maintain all instructional O’Connell Sports Center equipment/supplies
Maintain orderliness of all equipment storage closets, change rooms, and locker rooms
Oversee the set-up and take-down of instructional lab class equipment
Attend HPE Division meetings as requested
Coordinate with the Cashier’s office regarding Fitness Center memberships
Develop and coordinate fitness and wellness opportunities for Clark students, faculty, and staff
Prepare and maintain Fitness Center usage reports
Set up and maintain laundering systems
Oversee towel pick-up and distribution
Enforce facility safety rules and eligibility requirements
Hold safety training workshops for fitness center staff members at least once per quarter
Update first aid kits and spill kits with supplies
Conduct CPR/FA training for students and faculty in programs requiring certification
Perform other duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Associate degree in fitness or wellness-related field
CPR/First Aid/AED instructor certified or ability to obtain upon hire
Training/experience with facility safety and management
Supervisory experience (scheduling, budgets, managing people)
Training/experience facilitating people to meet their health and fitness goals
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
SALARY RANGE: $23.40 - $31.49/hour | Step A-M | Range: 48 | Code: 107R
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., February 22, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
February 8, 2024
23-00062
Feb 27, 2024
Part time
Clark College is currently accepting applications for a part-time, permanent hourly classified Program Manager A in the Thompson Fitness Center. The Program Manager A is expected to work approximately 17 hours a week. The work schedule for this position is Monday-Friday but may include some Saturday and/or evening hours. This position is required to work fully in-person with no opportunity for remote work.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Manage Fitness Center open hours and coordinate Fitness Testing Lab open hours
Recruit, hire, train and supervise student staff for the Fitness Center. Track student hours for work-study students
Develop, maintain, and enforce Fitness Center Policies and Procedures
Maintain inventory and oversee, repair, and maintain all instructional O’Connell Sports Center equipment/supplies
Maintain orderliness of all equipment storage closets, change rooms, and locker rooms
Oversee the set-up and take-down of instructional lab class equipment
Attend HPE Division meetings as requested
Coordinate with the Cashier’s office regarding Fitness Center memberships
Develop and coordinate fitness and wellness opportunities for Clark students, faculty, and staff
Prepare and maintain Fitness Center usage reports
Set up and maintain laundering systems
Oversee towel pick-up and distribution
Enforce facility safety rules and eligibility requirements
Hold safety training workshops for fitness center staff members at least once per quarter
Update first aid kits and spill kits with supplies
Conduct CPR/FA training for students and faculty in programs requiring certification
Perform other duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Associate degree in fitness or wellness-related field
CPR/First Aid/AED instructor certified or ability to obtain upon hire
Training/experience with facility safety and management
Supervisory experience (scheduling, budgets, managing people)
Training/experience facilitating people to meet their health and fitness goals
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
SALARY RANGE: $23.40 - $31.49/hour | Step A-M | Range: 48 | Code: 107R
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., February 22, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
February 8, 2024
23-00062
The College of Charleston
Charleston, South Carolina
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
Feb 15, 2024
Full time
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
Job Description:
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule:
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided 2-3 week in advance
Pay Information:
Starting rate $17.46
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Feb 12, 2024
Full time
Job Description:
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.
Standard Schedule:
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided 2-3 week in advance
Pay Information:
Starting rate $17.46
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
SALES ASSOCIATE At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Home Furnishings consultant, you are a part of this family and critical to our success. As a valued member of our sales team, you guide our customers through the furniture buying process by providing an in-depth knowledge of our product offerings and Designer looks. We offer a comprehensive training program to ensure that our new team members make an easy transition into our company. You will have unlimited earning potential and will be compensated as your sales continue to grow!
Why you’ll want to join our team: • Average earnings for our Home Furnishing consultants are $55K+ while our top sellers regularly earn over $100K • Generous commission structure with unlimited earning potential. We reward our associates for achieving goals at several different milestones • Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years • Ability to grow your own business and create your own success through appointment -based clienteling • Comprehensive medical, dental, and vision benefits & 401K plan • Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. • Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like: • Greet our customers, listen to their needs, and help present solutions that work within their budget and lifestyle • Partner with all team members to create a seamless in-store sales transaction and a positive home delivery experience • Set and achieve individual sales goals
What will help you succeed: • Ability to build long-lasting customer relationships and drive sales through clienteling • You thrive in a high-energy, haggle-free sales environment • You Proactively seek out and solve problems • You enjoy working in a close-knit, family like team atmosphere • You are confident, self-motivated, and passionate about achieving sales targets • Previous sales or hospitality experience - this is a huge plus but not required
Jan 19, 2024
Full time
SALES ASSOCIATE At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Home Furnishings consultant, you are a part of this family and critical to our success. As a valued member of our sales team, you guide our customers through the furniture buying process by providing an in-depth knowledge of our product offerings and Designer looks. We offer a comprehensive training program to ensure that our new team members make an easy transition into our company. You will have unlimited earning potential and will be compensated as your sales continue to grow!
Why you’ll want to join our team: • Average earnings for our Home Furnishing consultants are $55K+ while our top sellers regularly earn over $100K • Generous commission structure with unlimited earning potential. We reward our associates for achieving goals at several different milestones • Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years • Ability to grow your own business and create your own success through appointment -based clienteling • Comprehensive medical, dental, and vision benefits & 401K plan • Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses. • Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like: • Greet our customers, listen to their needs, and help present solutions that work within their budget and lifestyle • Partner with all team members to create a seamless in-store sales transaction and a positive home delivery experience • Set and achieve individual sales goals
What will help you succeed: • Ability to build long-lasting customer relationships and drive sales through clienteling • You thrive in a high-energy, haggle-free sales environment • You Proactively seek out and solve problems • You enjoy working in a close-knit, family like team atmosphere • You are confident, self-motivated, and passionate about achieving sales targets • Previous sales or hospitality experience - this is a huge plus but not required
Value City Furniture
Value City Furniture 9527 South Blvd Charlotte NC 28273
SALES ASSOCIATE
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Home Furnishings consultant, you are a part of this family and critical to our success. As a valued member of our sales team, you guide our customers through the furniture buying process by providing an in-depth knowledge of our product offerings and Designer looks. We offer a comprehensive training program to ensure that our new team members make an easy transition into our company. You will have unlimited earning potential and will be compensated as your sales continue to grow! Why you’ll want to join our team:
Average earnings for our Home Furnishing consultants are $55K+ while our top sellers regularly earn over $100K
Generous commission structure with unlimited earning potential. We reward our associates for achieving goals at several different milestones
Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
Ability to grow your own business and create your own success through appointment -based clienteling • Comprehensive medical, dental, and vision benefits & 401K plan
Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like:
Greet our customers, listen to their needs, and help present solutions that work within their budget and lifestyle
Partner with all team members to create a seamless in-store sales transaction and a positive home delivery experience
Set and achieve individual sales goals What will help you succeed.
Ability to build long-lasting customer relationships and drive sales through clienteling
You thrive in a high-energy, haggle-free sales environment
You Proactively seek out and solve problems
You enjoy working in a close-knit, family like team atmosphere
You are confident, self-motivated, and passionate about achieving sales targets
Previous sales or hospitality experience - this is a huge plus but not required
Jan 17, 2024
Full time
SALES ASSOCIATE
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Home Furnishings consultant, you are a part of this family and critical to our success. As a valued member of our sales team, you guide our customers through the furniture buying process by providing an in-depth knowledge of our product offerings and Designer looks. We offer a comprehensive training program to ensure that our new team members make an easy transition into our company. You will have unlimited earning potential and will be compensated as your sales continue to grow! Why you’ll want to join our team:
Average earnings for our Home Furnishing consultants are $55K+ while our top sellers regularly earn over $100K
Generous commission structure with unlimited earning potential. We reward our associates for achieving goals at several different milestones
Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
Ability to grow your own business and create your own success through appointment -based clienteling • Comprehensive medical, dental, and vision benefits & 401K plan
Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like:
Greet our customers, listen to their needs, and help present solutions that work within their budget and lifestyle
Partner with all team members to create a seamless in-store sales transaction and a positive home delivery experience
Set and achieve individual sales goals What will help you succeed.
Ability to build long-lasting customer relationships and drive sales through clienteling
You thrive in a high-energy, haggle-free sales environment
You Proactively seek out and solve problems
You enjoy working in a close-knit, family like team atmosphere
You are confident, self-motivated, and passionate about achieving sales targets
Previous sales or hospitality experience - this is a huge plus but not required
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 29, 2023
Full time
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial.
Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests.
Prepare and submit applicant refund requests.
Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe.
For a full position description, click here .
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients.
Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products.
Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling.
Experience working with office equipment (e.g., fax, photocopiers, printers).
Experience with methods of data collection, analysis, and evaluation.
Experience multi-tasking in a fast-paced environment.
Experience with cashering duties, including counting drawers at the beginning and end of shifts.
Nov 22, 2023
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial.
Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests.
Prepare and submit applicant refund requests.
Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe.
For a full position description, click here .
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients.
Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products.
Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling.
Experience working with office equipment (e.g., fax, photocopiers, printers).
Experience with methods of data collection, analysis, and evaluation.
Experience multi-tasking in a fast-paced environment.
Experience with cashering duties, including counting drawers at the beginning and end of shifts.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
This specific position will offer improved internal operations and the ability to meet our contractual obligations as an Agent of the Department of Licensing (DOL). This will be accomplished and measured in the following areas:
Program performance standards, monitoring, and reporting
Coordination and scheduling of subagent audits adhering to all timelines
Performance of subagent audits per DOL contract
Determination of findings and follow up within DOL requirements
Recommendations for improvement or corrective action within the scope of authority
Continuation and improvement of our office monitoring procedures to meet DOL requirements
Qualifications
Education and Experience:
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor’s degree in a related field such as Business Administration, Public Administration, Accounting
Experience in auditing or contract compliance
Any satisfactory equivalent combination of education, experience and training which ensures the ability to perform the work may be substituted
2+ years' experience in personnel management of 6 or more staff members
Knowledge of:
The principles and practices of public sector organization and program management, including planning, scheduling, monitoring, and problem solving
Application and interpretation of county, state and federal laws and regulations relevant the Auto Licensing program; analysis and evaluation of policies, procedures, public information, and service delivery issues
Research methods and techniques; trends and practices within the specialized areas
RCWs and WACs as they apply to vehicle/vessel license transactions, Clark County Auto License Department policies and procedures, DOL policies and procedures
Basic audit practices and procedures and fraud detection
Basic bookkeeping, accounting, and cashiering methods
Comprehensive knowledge of the day to day operations, principles, practices, and terminology of Auto Licensing and auditing
Knowledge of database and software used by Auto Licensing; Office 365, Q-Flow, Excel, Word
Principles of leadership and supervision
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored) , please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.201 $6,061.00 - $8,486.00- per month
Oct 20, 2023
Full time
Job Summary
This specific position will offer improved internal operations and the ability to meet our contractual obligations as an Agent of the Department of Licensing (DOL). This will be accomplished and measured in the following areas:
Program performance standards, monitoring, and reporting
Coordination and scheduling of subagent audits adhering to all timelines
Performance of subagent audits per DOL contract
Determination of findings and follow up within DOL requirements
Recommendations for improvement or corrective action within the scope of authority
Continuation and improvement of our office monitoring procedures to meet DOL requirements
Qualifications
Education and Experience:
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor’s degree in a related field such as Business Administration, Public Administration, Accounting
Experience in auditing or contract compliance
Any satisfactory equivalent combination of education, experience and training which ensures the ability to perform the work may be substituted
2+ years' experience in personnel management of 6 or more staff members
Knowledge of:
The principles and practices of public sector organization and program management, including planning, scheduling, monitoring, and problem solving
Application and interpretation of county, state and federal laws and regulations relevant the Auto Licensing program; analysis and evaluation of policies, procedures, public information, and service delivery issues
Research methods and techniques; trends and practices within the specialized areas
RCWs and WACs as they apply to vehicle/vessel license transactions, Clark County Auto License Department policies and procedures, DOL policies and procedures
Basic audit practices and procedures and fraud detection
Basic bookkeeping, accounting, and cashiering methods
Comprehensive knowledge of the day to day operations, principles, practices, and terminology of Auto Licensing and auditing
Knowledge of database and software used by Auto Licensing; Office 365, Q-Flow, Excel, Word
Principles of leadership and supervision
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored) , please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.201 $6,061.00 - $8,486.00- per month
Clark College
1933 Fort Vancouver Way Vancouver, Washington, 98663
Clark College is currently accepting applications for a full-time, 12-month, exempt Director of Business Services position in the Administrative Services department. This position is responsible for directing the functions of accounting and budgeting, payroll, cashiering, grant management, purchasing, vanpool, central receiving, and managing various campus service contracts. The Director of Business Services reports directly to the Vice President of Operations. This role will be a part of a collaborative team that provides support, leadership, and coordination while supervising a team of 5 employees. This position must be skilled in hands-on budget development, monitoring and reporting, fiscal planning, analysis and management, and audit compliance. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
JOB DUTIES AND RESPONSIBILITIES:
Provide leadership, coordination, supervision, and direction for areas of responsibility.
Manage the development of the annual budget ensuring collaboration from the College community and leadership.
Prepare, coordinate, and monitor College budgets, including the preparation and communication of projections and analyses.
Maintain financial records in accordance with College policies and applicable state and federal standards.
Provide fiscal oversight for all College funds, including participation and providing direction in year-end closing. This includes providing fiscal oversight of grants and contracts.
Effect fiscal planning, analysis and management, preparation of financial reports, and coordination of all fiscal information.
Ensure proper collection of cash and receivables and payment of financial obligations.
Supervise the investment of College local funds.
Represent the College at state meetings related to budgeting and accounting.
Coordinate and maintain computer-based systems for accounting and management.
Prepare the College’s annual financial statements and complete the annual audit.
Evaluate and implement existing and new Governmental Accounting Standards Board Guidance.
Provide information as requested by state and federal auditors and respond to audit requirements as appropriate.
Interpret State Board for Community and Technical College and Office of Financial Management regulations; implement policies and procedures to comply with same.
Participate as a voting member of the Associated Students of Clark College (ASCC) Services and Activities Fee Committee. Provide support for budget development and management of ASCC funds.
Manage the copy machine, vending machines, and non-instructional food service programs.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Accounting, Finance, Business Administration, Public Administration, or closely related field.
Five (5) years of successful experience in budget development, monitoring and reporting, fiscal planning, analysis and management, and audit compliance.
Five (5) years of experience supervising professional, technical, and support staff in a large, complex organization.
Demonstrated knowledge of governmental accounting, generally accepted accounting principles, and interpreting and implementing rules, regulations and codes related to financial management of public funding.
Experience preparing financial statements in accordance with generally accepted accounting principles for the annual audit.
Experience with complex computerized accounting systems and processes.
Exceptional interpersonal skills and proven ability to communicate effectively with key stakeholders and constituents.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $109,477-$126,763/annually (commensurate with qualifications and experience). Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105. APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., October 23, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS: Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY: The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 9, 2023 23-00032-2
Oct 10, 2023
Full time
Clark College is currently accepting applications for a full-time, 12-month, exempt Director of Business Services position in the Administrative Services department. This position is responsible for directing the functions of accounting and budgeting, payroll, cashiering, grant management, purchasing, vanpool, central receiving, and managing various campus service contracts. The Director of Business Services reports directly to the Vice President of Operations. This role will be a part of a collaborative team that provides support, leadership, and coordination while supervising a team of 5 employees. This position must be skilled in hands-on budget development, monitoring and reporting, fiscal planning, analysis and management, and audit compliance. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
JOB DUTIES AND RESPONSIBILITIES:
Provide leadership, coordination, supervision, and direction for areas of responsibility.
Manage the development of the annual budget ensuring collaboration from the College community and leadership.
Prepare, coordinate, and monitor College budgets, including the preparation and communication of projections and analyses.
Maintain financial records in accordance with College policies and applicable state and federal standards.
Provide fiscal oversight for all College funds, including participation and providing direction in year-end closing. This includes providing fiscal oversight of grants and contracts.
Effect fiscal planning, analysis and management, preparation of financial reports, and coordination of all fiscal information.
Ensure proper collection of cash and receivables and payment of financial obligations.
Supervise the investment of College local funds.
Represent the College at state meetings related to budgeting and accounting.
Coordinate and maintain computer-based systems for accounting and management.
Prepare the College’s annual financial statements and complete the annual audit.
Evaluate and implement existing and new Governmental Accounting Standards Board Guidance.
Provide information as requested by state and federal auditors and respond to audit requirements as appropriate.
Interpret State Board for Community and Technical College and Office of Financial Management regulations; implement policies and procedures to comply with same.
Participate as a voting member of the Associated Students of Clark College (ASCC) Services and Activities Fee Committee. Provide support for budget development and management of ASCC funds.
Manage the copy machine, vending machines, and non-instructional food service programs.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Accounting, Finance, Business Administration, Public Administration, or closely related field.
Five (5) years of successful experience in budget development, monitoring and reporting, fiscal planning, analysis and management, and audit compliance.
Five (5) years of experience supervising professional, technical, and support staff in a large, complex organization.
Demonstrated knowledge of governmental accounting, generally accepted accounting principles, and interpreting and implementing rules, regulations and codes related to financial management of public funding.
Experience preparing financial statements in accordance with generally accepted accounting principles for the annual audit.
Experience with complex computerized accounting systems and processes.
Exceptional interpersonal skills and proven ability to communicate effectively with key stakeholders and constituents.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $109,477-$126,763/annually (commensurate with qualifications and experience). Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105. APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., October 23, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS: Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY: The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 9, 2023 23-00032-2
Job Summary
Deputy Registrars provide advanced level customer service for Department of Health Vital Records by reviewing and proofreading forms, editing files, and providing detailed, sensitive program information and direction to the public, employees, and other public jurisdictions. Deputy Registrars request & verify identity documentation, and evidence of requestor eligibility as required by law to process applications for birth and death certificates.
Qualifications
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices.
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures.
Skills:
Apply understanding and knowledge of cultural differences and similarities when working with diverse populations.
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored) , please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Sep 19, 2023
Full time
Job Summary
Deputy Registrars provide advanced level customer service for Department of Health Vital Records by reviewing and proofreading forms, editing files, and providing detailed, sensitive program information and direction to the public, employees, and other public jurisdictions. Deputy Registrars request & verify identity documentation, and evidence of requestor eligibility as required by law to process applications for birth and death certificates.
Qualifications
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices.
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to effectively and appropriately work across cultures.
Skills:
Apply understanding and knowledge of cultural differences and similarities when working with diverse populations.
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored) , please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Job Summary
The Joint Lobby Specialist I will perform a variety of routine to moderately complex customer service and administrative tasks of their home Elected Official Office. This is the entry level role of the Joint Lobby Specialist job family progression, which means that you advance based on your efforts and motivation from a level one up to a level three. Successful applicants will be expected to advance to a Joint Lobby Specialist II within 12-18 months of their start date. A Joint Lobby Specialist starts in their ‘home’ office of hiring. Once they have a firm grounding and knowledge base in that office, and feel comfortable taking on more, cross training starts in one of the partner offices. Our training program is designed to offer the best chance of success for our team in their journey of advancement and growth.
Qualifications
One to two years of related work experience required. Experience working in a high volume, direct customer contact service environment preferred.
Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred. Associate’s degree in business or related field preferred.
Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
Knowledge of: general office procedures and practices; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; business English; PC computer applications such as word processing, spreadsheets and databases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn and adhere to prescribed office routines; establish and maintain respectful and effective working relationships with other employees and the general public; maintain a courteous attitude toward the public and fellow employees; sit or stand for long periods of time while performing routine and repetitive functions. Apply policies and procedures consistently to a variety of (clear and unclear) situations. Effectively communicate specific details from the Revised Code of Washington (RCW) and Washington Administrative Code (WAC) to customers served by programs and transactional work from primary office of assignment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.503 $18.81 - $23.99- per hour
Aug 07, 2023
Full time
Job Summary
The Joint Lobby Specialist I will perform a variety of routine to moderately complex customer service and administrative tasks of their home Elected Official Office. This is the entry level role of the Joint Lobby Specialist job family progression, which means that you advance based on your efforts and motivation from a level one up to a level three. Successful applicants will be expected to advance to a Joint Lobby Specialist II within 12-18 months of their start date. A Joint Lobby Specialist starts in their ‘home’ office of hiring. Once they have a firm grounding and knowledge base in that office, and feel comfortable taking on more, cross training starts in one of the partner offices. Our training program is designed to offer the best chance of success for our team in their journey of advancement and growth.
Qualifications
One to two years of related work experience required. Experience working in a high volume, direct customer contact service environment preferred.
Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred. Associate’s degree in business or related field preferred.
Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
Knowledge of: general office procedures and practices; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; business English; PC computer applications such as word processing, spreadsheets and databases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn and adhere to prescribed office routines; establish and maintain respectful and effective working relationships with other employees and the general public; maintain a courteous attitude toward the public and fellow employees; sit or stand for long periods of time while performing routine and repetitive functions. Apply policies and procedures consistently to a variety of (clear and unclear) situations. Effectively communicate specific details from the Revised Code of Washington (RCW) and Washington Administrative Code (WAC) to customers served by programs and transactional work from primary office of assignment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.503 $18.81 - $23.99- per hour
Job Summary
Sheriff’s Support Specialist II's perform a variety of duties to facilitate the criminal justice process, including entering critical information in state & national crime databases, interpreting court orders, disseminating information, and managing records. These positions process and maintain a variety of confidential physical and digital records by examining, verifying, coding, analyzing, and routing. These positions are also responsible for complex support functions which require in-depth expertise and the use of various computer applications.
The Sheriff’s Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community.
Qualifications
Any combination of education, training and experience that would demonstrate the ability to perform the work will be considered.
Ideal Experience and Qualifications include the following:
High school diploma or GED required
Two years of clerical or administrative support experience
Successful completion of post-secondary education or training in office principles and practices can be substituted for the two years of experience (45 credit hours for each year)
Proficiency with MS Word, Outlook and Excel, plus significant exposure to other applications including spreadsheet and database management systems
United States' Citizen or Lawful Permanent Resident at the time of appointment
Excellent customer service skills
Outstanding organizational and multi-tasking skills
Experience involving significant interactions with the public, law and justice agencies, and other local government preferred
In some positions, the incumbent may be required to possess or be able to obtain a valid driver’s license
Knowledge of:
Situational problem-solving based on guidelines, processes, and procedures
Legal terminology and definitions
Information data entry and quality control
Pertinent federal, state, and local laws which pertain to the Public Records Act, possession of firearms, records retention, and various types of court orders
Basic personal computers and software
Functions and terminology used by the law and justice system
Cashiering and some basic bookkeeping
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Sheriff Support.820 $19.13 - $24.49- per hour
For additional information please visit the Sheriff's Office careers page: www.goccso.com
May 03, 2023
Full time
Job Summary
Sheriff’s Support Specialist II's perform a variety of duties to facilitate the criminal justice process, including entering critical information in state & national crime databases, interpreting court orders, disseminating information, and managing records. These positions process and maintain a variety of confidential physical and digital records by examining, verifying, coding, analyzing, and routing. These positions are also responsible for complex support functions which require in-depth expertise and the use of various computer applications.
The Sheriff’s Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community.
Qualifications
Any combination of education, training and experience that would demonstrate the ability to perform the work will be considered.
Ideal Experience and Qualifications include the following:
High school diploma or GED required
Two years of clerical or administrative support experience
Successful completion of post-secondary education or training in office principles and practices can be substituted for the two years of experience (45 credit hours for each year)
Proficiency with MS Word, Outlook and Excel, plus significant exposure to other applications including spreadsheet and database management systems
United States' Citizen or Lawful Permanent Resident at the time of appointment
Excellent customer service skills
Outstanding organizational and multi-tasking skills
Experience involving significant interactions with the public, law and justice agencies, and other local government preferred
In some positions, the incumbent may be required to possess or be able to obtain a valid driver’s license
Knowledge of:
Situational problem-solving based on guidelines, processes, and procedures
Legal terminology and definitions
Information data entry and quality control
Pertinent federal, state, and local laws which pertain to the Public Records Act, possession of firearms, records retention, and various types of court orders
Basic personal computers and software
Functions and terminology used by the law and justice system
Cashiering and some basic bookkeeping
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Sheriff Support.820 $19.13 - $24.49- per hour
For additional information please visit the Sheriff's Office careers page: www.goccso.com
Job Summary
The Lobby is a unique partnership between three independent offices, the Clark County Assessor, Auditor, and Treasurer and offers citizens a streamlined process for government transactions. Our team members thrive working in a team environment. Our team members are described as motivated and customer service oriented. If you would like to serve your community, enjoy public engagement, and desire a challenge this may be the place for you.
The Joint Lobby Specialist I will perform a variety of routine to moderately complex customer service and administrative tasks of their home Elected Official Office. This is the entry level role of the Joint Lobby Specialist job family progression, which means that you advance based on your efforts and motivation from a level one up to a level three. Successful applicants will be expected to advance to a Joint Lobby Specialist II within 12-18 months of their start date.
Qualifications
One to two years of related work experience required. Experience working in a high volume, direct customer contact service environment preferred. Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred. Associate’s degree in business or related field preferred.
Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
Knowledge of: general office procedures and practices; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; business English; PC computer applications such as word processing, spreadsheets and databases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn and adhere to prescribed office routines; establish and maintain respectful and effective working relationships with other employees and the general public; maintain a courteous attitude toward the public and fellow employees; sit or stand for long periods of time while performing routine and repetitive functions. Apply policies and procedures consistently to a variety of (clear and unclear) situations. Effectively communicate specific details from the Revised Code of Washington (RCW) and Washington Administrative Code (WAC) to customers served by programs and transactional work from primary office of assignment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.503 $18.81 - $23.99- per hour
Apr 26, 2023
Full time
Job Summary
The Lobby is a unique partnership between three independent offices, the Clark County Assessor, Auditor, and Treasurer and offers citizens a streamlined process for government transactions. Our team members thrive working in a team environment. Our team members are described as motivated and customer service oriented. If you would like to serve your community, enjoy public engagement, and desire a challenge this may be the place for you.
The Joint Lobby Specialist I will perform a variety of routine to moderately complex customer service and administrative tasks of their home Elected Official Office. This is the entry level role of the Joint Lobby Specialist job family progression, which means that you advance based on your efforts and motivation from a level one up to a level three. Successful applicants will be expected to advance to a Joint Lobby Specialist II within 12-18 months of their start date.
Qualifications
One to two years of related work experience required. Experience working in a high volume, direct customer contact service environment preferred. Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred. Associate’s degree in business or related field preferred.
Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
Knowledge of: general office procedures and practices; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; business English; PC computer applications such as word processing, spreadsheets and databases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn and adhere to prescribed office routines; establish and maintain respectful and effective working relationships with other employees and the general public; maintain a courteous attitude toward the public and fellow employees; sit or stand for long periods of time while performing routine and repetitive functions. Apply policies and procedures consistently to a variety of (clear and unclear) situations. Effectively communicate specific details from the Revised Code of Washington (RCW) and Washington Administrative Code (WAC) to customers served by programs and transactional work from primary office of assignment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.503 $18.81 - $23.99- per hour
Job Summary
Deputy Registrars provide advanced level customer service for Department of Health Vital Records by reviewing and proofreading forms, editing files, and providing detailed, sensitive program information and direction to the public, employees, and other public jurisdictions. Deputy Registrars request & verify identity documentation, and evidence of requestor eligibility as required by law to process applications for birth and death certificates.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices.
Ability to: establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Apr 26, 2023
Full time
Job Summary
Deputy Registrars provide advanced level customer service for Department of Health Vital Records by reviewing and proofreading forms, editing files, and providing detailed, sensitive program information and direction to the public, employees, and other public jurisdictions. Deputy Registrars request & verify identity documentation, and evidence of requestor eligibility as required by law to process applications for birth and death certificates.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills
Knowledge of: general office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices.
Ability to: establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Job Summary
This position supports Risk Management and Safety programs here at the county in the Human Resources Department.
Basic responsibilities include providing customer service to internal or external department clients by performing a variety of complex administrative support activities contributing to efficient office operations and using a thorough understanding of the Risk Management and Safety programs here at the county. A high level of confidentiality must be maintained as well as the ability to work independently and as part of a team.
This position will be responsible for peer reviewing safety policies and procedures, assisting with industrial health sampling by coordination equipment rentals and calendar invites, maintaining and assisting with Risk Management and Safety trainings in Workday, running training reports, creating courses and campaigns as well as logging training completions, and collecting Safety data on Injuries/Open Action Plans.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet, and other computer applications, filing systems, mail, supplies, budgeting, accounting, and others. May be required to possess or obtain a valid motor vehicle operator’s license.
The ideal candidate will have the following:
Knowledge of what subrogation is or knowledge of the subrogation process.
Advanced communication skills including experience with business writing.
Exposure to the tort claim process is desirable.
Some accounts payable experience helpful.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Apr 26, 2023
Full time
Job Summary
This position supports Risk Management and Safety programs here at the county in the Human Resources Department.
Basic responsibilities include providing customer service to internal or external department clients by performing a variety of complex administrative support activities contributing to efficient office operations and using a thorough understanding of the Risk Management and Safety programs here at the county. A high level of confidentiality must be maintained as well as the ability to work independently and as part of a team.
This position will be responsible for peer reviewing safety policies and procedures, assisting with industrial health sampling by coordination equipment rentals and calendar invites, maintaining and assisting with Risk Management and Safety trainings in Workday, running training reports, creating courses and campaigns as well as logging training completions, and collecting Safety data on Injuries/Open Action Plans.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet, and other computer applications, filing systems, mail, supplies, budgeting, accounting, and others. May be required to possess or obtain a valid motor vehicle operator’s license.
The ideal candidate will have the following:
Knowledge of what subrogation is or knowledge of the subrogation process.
Advanced communication skills including experience with business writing.
Exposure to the tort claim process is desirable.
Some accounts payable experience helpful.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
City of Baltimore - Dept of Human Resources
3001 East Drive, Baltimore, MD 21217
THIS IS A NON-CIVIL-SERVICE POSITION
(Part Time approximately 35 hrs/weekly)
This position is located within our Bureau of Recreation, Division of Special Facilities. The Cashier operates a cash register or cash drawer in the acceptance of cash disbursements, cash transactions, issues receipts, and keeps record of such transactions ensuring the register is balanced at the end of each shift. The cashier makes sure all transactions run smoothly and that every customer is satisfied with the service provided. The cashier ensures theft is kept to a minimum, while keeping his or her work area neat and organized
Some of the duties that this person will be responsible are as follows, but not limited to:
Receives, counts and disburses money and ensures correct payment and change. Operates a cash register or cash drawer. Balances cash and checks against register receipts and payment stubs. Issues receipts, licenses and permits. Receives payments by mail and verifies accuracy and agreement of amount payable and total received. May receive payment of municipal bills, fines and application fees. Reviews checks received for accuracy and completeness; validates. May inventory and inspect impounded vehicles; maintain records and access ownership information. May compute bills for penalty and interest charges against standard rate charts. May count, sort and bag coins in bulk. Completes settlement or related records and reports. May operate related office equipment such as typewriters, copiers or adding machines. Performs related work as required
Required Knowledge, Skills and Abilities
Knowledge of arithmetic Ability to count and handle large sums of money Ability to operate a cash register Ability to maintain accurate records Ability to effectively communicate orally and to work well with the public
Minimum Education and Experience Requirements Graduation from an accredited high school or possession of a GED certificate and two years of experience in the performance of cashier work Equivalencies An equivalent combination of education and experience.
NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
Financial Disclosure:
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
If you have questions regarding this position, please contact Lucas Presta Recruitment and Talent Acquisition Specialist via email at Lucas.Presta@baltimorecity.gov
Feb 15, 2023
Part time
THIS IS A NON-CIVIL-SERVICE POSITION
(Part Time approximately 35 hrs/weekly)
This position is located within our Bureau of Recreation, Division of Special Facilities. The Cashier operates a cash register or cash drawer in the acceptance of cash disbursements, cash transactions, issues receipts, and keeps record of such transactions ensuring the register is balanced at the end of each shift. The cashier makes sure all transactions run smoothly and that every customer is satisfied with the service provided. The cashier ensures theft is kept to a minimum, while keeping his or her work area neat and organized
Some of the duties that this person will be responsible are as follows, but not limited to:
Receives, counts and disburses money and ensures correct payment and change. Operates a cash register or cash drawer. Balances cash and checks against register receipts and payment stubs. Issues receipts, licenses and permits. Receives payments by mail and verifies accuracy and agreement of amount payable and total received. May receive payment of municipal bills, fines and application fees. Reviews checks received for accuracy and completeness; validates. May inventory and inspect impounded vehicles; maintain records and access ownership information. May compute bills for penalty and interest charges against standard rate charts. May count, sort and bag coins in bulk. Completes settlement or related records and reports. May operate related office equipment such as typewriters, copiers or adding machines. Performs related work as required
Required Knowledge, Skills and Abilities
Knowledge of arithmetic Ability to count and handle large sums of money Ability to operate a cash register Ability to maintain accurate records Ability to effectively communicate orally and to work well with the public
Minimum Education and Experience Requirements Graduation from an accredited high school or possession of a GED certificate and two years of experience in the performance of cashier work Equivalencies An equivalent combination of education and experience.
NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
Financial Disclosure:
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
If you have questions regarding this position, please contact Lucas Presta Recruitment and Talent Acquisition Specialist via email at Lucas.Presta@baltimorecity.gov