156 Customer Service jobs

Girl Scouts of Utah is hiring a full-time  Membership Support Specialist. Do you want to be a part of an organization that makes a difference in the lives of others? Are you highly organized, able to handle pressure, and meet deadlines? Do you have proficient written and communication skills? Are you able to work with diverse people? If you answered yes to these questions, we want to hear from you. ABOUT GIRL SCOUTS OF UTAH (GSU) GSU's mission is to build girls of courage, confidence, and character, who make the world a better place. The Girl Scout leadership activities are organized around 3 keys of leadership: Discover, Connect, and Take Action, and are based on the values of the Girl Scout Promise and Law. GSU offers competitive wages, excellent medical, dental, vision, life, and supplemental insurance, along with a 401(k) with up to a 4% match that is vested immediately. GSU also offers generous paid time off which includes 13 holidays, 15 vacation days, and 12 sick days. In addition, GSU closes the week between Christmas and New Years' Day with pay. A DAY IN THE LIFE OF A MEMBERSHIP SUPPORT SPECIALIST As a Membership Support Specialist, you will be responsible for providing support to key administrative volunteers and troop leadership to ensure the effective delivery of the Girl Scout Leadership Experience resulting in maximum member and volunteer retention. In conjunction with Recruitment, MSS' help develop and execute effective recruiting strategies designed to contribute to overall service unit and council health. Some of the essential functions of the job include: Provide excellent customer service and support resulting in maximum retention of members Support volunteers through established touchpoints and conflict resolution procedures Attend volunteer led meetings and planned activities Actively work to develop recruitment of key administrative volunteers Coordinate opportunities for raising awareness of and participation in Girl Scouts to the greater community Ensure Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to all members of the council and the community Maintain compliance with GSU and GSUSA policies as well as federal and state regulations while ensuring that the organizational goals are met Serve as a Girl Scout policy and procedures expert to advise and consult with volunteers Model behavior consistent with the Mission and purpose of Girl Scouting Maintain reporting documents as requested Perform other duties as required or assigned REQUIREMENTS FOR MEMBERSHIP SUPPORT SPECIALIST Willingness to subscribe to the Girl Scout mission and movement Associates degree or 1-3 years' experience in volunteer/employee management Highly organized, ability to multitask, handle pressure, and meet deadlines Proficient written and communications skills Ability to work some evenings and weekends is required Ability to work independently with minimal oversight, take initiative, and be self-managed Effectively manage multiple projects with conflicting priorities while meeting deadlines is essential Experience and sensitivity in working with diverse people and volunteers Technical computer skills in but not limited to: Microsoft Office Suite, customer management systems (Salesforce experience preferred), and social media Have daily access to dependable transportation, valid driver's license, compliance with the council's policy of automobile insurance limits, and a driving record that meets the requirements for coverage of the council's business auto insurance carrier. Attend meetings and/or trainings at the Salt Lake Council Resource Center The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit and/or stand for long periods and operate office equipment. The employee must be able to routinely lift 15+ pounds without assistance. Our Commitment to Diversity, Equity, Inclusion, and Racial Justice Girl Scouts of Utah embraces a pluralistic movement committed to understanding our similarities and differences, building relationships, and promoting a dialogue of acceptance and respect. We believe we are stronger when we include diverse perspectives, experiences, and approaches. Statistically women, specifically women of color, only apply for jobs for which they meet all qualifications. In an effort to increase diversity and equity in our hiring process, we encourage you to apply even if you don't meet all posted requirements. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://gsutah.workbrightats.com/jobs/1046245-299407.html

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston. Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means you’re solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.  Responsibilities:  A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails, securing buy-in for growth and resolving inquiries by aligning customers with the appropriate internal and external resources. You will serve as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal.  The CSM will play a critical role in achieving LinkSquares’ revenue growth goals, ensuring we successfully retain and expand our existing customer base. The CSM will have ownership over renewals of his or her accounts while also proactively identifying upsell and cross-sell opportunities by introducing new products and features that will drive additional value for our customers. Additional Qualifications:  Ideal candidates will have experience working in a client-facing role at a B2B SaaS company, genuine passion for customer success, and openly embrace challenges and change in an extremely fast paced environment. Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

POSITION SUMMARY: Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. Handle all scheduling calls and transfer other calls/patient inquires as appropriate. Schedule patient appointments according to clinic scheduling protocols. Register patients in eClinicalWorks according to clinic protocols. Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team. Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations. Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure. Coordinate with other call center agents to improve customer service. On occasion, based on business necessity, staff may be required to work a non-standard schedule. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.   REQUIREMENTS: Training and Experience: High school diploma or GED required. At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred. Bilingual English/Spanish required. Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred. Knowledge of: Basic computer software (Microsoft Office Suite) Call Center operations HIPAA and OSHA guidelines eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred) Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Be customer service oriented Possess great active listening skills Strong telephone etiquette Maintain strictest confidentiality of patients Maintain a strict discipline in time management Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision Communicate effectively with patients, staff, peers, and superiors WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption. Equal Opportunity Employer: minority/female/disability/transgender/veteran.

What you will do! MEDICAID: Provider Payment Specialist (3 positions). The purpose of this position is to assist the in-state and out-of-state health care provider community in a Customer Service Center environment to obtain correct and timely Medicaid reimbursement. The Provider Services Unit (PSU) Provider Services representatives conduct complex claims payment research and analysis to resolve claim processing issues and ensure accurate provider payments. This is done primarily via PSU's statewide Automatic Call Distribution (ACD) phone system. In addition, the representatives process electronic methods of provider inquiry such as the provider web-based functionality/email and provider correspondence. To accomplish this, the representatives must excel in customer service, must possess excellent independent problem-solving and decision-making skills, must be dedicated to responding to verbal and written inquiries from providers and others, and must have extensive knowledge of Medicaid billing requirements, and claims processing operations.     What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.   At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience. Experience within the context of healthcare claims processing. Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program Demonstrates skills in the following areas:  Excellent customer service and person-centered engagement Data reporting Team collaboration & workload collaboration Training and technical assistance Technical and computer skills Workload planning & prioritization Responsiveness and problem-solving skills Written and oral communication, including preparation of reports and presentations  Work Location: Salem/Marion; hybrid position How to apply: Complete the online application at oregonjobs.org using job number REQ-140082 Application Deadline: 10/23/2023

Are you hardworking, passionate and customer service oriented? Do you love working in an educational environment that is fun and fast paced? Want to be a part of a Cuisine team providing great food, service and education to our college campus and local community? Clark College is currently accepting applications for a permanent hourly, part-time Retail Clerk 2 to work in our busy food court. This position is responsible for delivering excellent customer service to our college campus and community, providing an essential function in the success of our kiosk and food court, merchandising our student made products, keeping the kiosk and food court area clean, organized and well stocked, while also working with the highest level of food safety. Hours are Monday-Thursday, to be scheduled 17 hours per week. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITES: Deliver excellent customer service, every time for every customer. Merchandise product displays and maintain par stocks. Maintain a positive and supportive work environment and optimistic problem-solving skills. Work with the Manager to communicate information, challenges and needs to the Cuisine Management Program. Be proficient on the Point of Sales system and adhere to proper cash handling procedures and standards with a high level of accuracy. Complete deposit slips, totals cash, prepare cash bank deposits, and make bank deposits. Maintain a clean, orderly, and well stocked environment, including balancing all side work within a scheduled shift.  Perform ordering, receiving, sales, inventory, cash control, and/or customer service functions. Understand and enforce MCI food safety policies.  Act as a steward of college resources. Perform other duties as assigned. Qualifications POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School Diploma or equivalent. Valid State of Washington Food Handlers Card.   JOB READINESS/WORKING CONDITIONS: Ability to stand for 4-6 hours.  Ability to climb a ladder, crouch and kneel. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.   This position is represented by Washington Public Employees Association.  Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Supplemental Information SALARY RANGE:  $16.90-$22.32/hour. Step A-M | Range: 34 | Code: 227G Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.   APPLICATION DEADLINE :   Required application materials must be completed and submitted online by 3 p.m., October 25, 2023.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application  Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process. Please apply online at  www.clark.edu/jobs .    To contact Clark College Human Resources, please call (360) 992-2105 or email  recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or  security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:  http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES  Corrected or extended notices will be posted online and in the Human Resources Office.                                                               Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317,  ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.     Clark College Human Resources October 3, 2023 23-00105

Clark College is currently accepting applications for a full-time, 12-month, exempt Basic Needs Navigator position in the Student Affairs Unit, reporting to the Dean of Student Engagement. The Basic Needs Navigator (BNN) position will work with students to provide support and resources to meet their basic needs. This work includes providing intake, assessment, referrals and support in accessing educational, employment readiness, and financial and skill-building activities. The BNN will also work to build resource and referral connections with external organizations that provide basic needs resources. The BNN will also actively participate as a member of the statewide Cohort of BNNs, including attending trainings and meetings; contribute to the development of the statewide and campus specific Hunger-Free and Basic Needs Strategic Plan development and implementation; participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing student basic needs; and in collaboration with WSAC and the SBCTC, support the implementation of a student survey that assess food and housing security and access to basic economic supports.   The Basic Needs Navigator position is 32 hours per week (80% FTE) and benefits eligible. The typical schedule is Monday through Thursday, 8:00 am to 5:00 pm. This position requires in-person work. This position is exempt under FLSA but eligible for overtime and reports to the Dean of Student Engagement. The Basic Needs Navigator is funded by a state allocation and the Clark College Foundation. Continuation of the position is dependent upon ongoing program funding allocated by Washington State.   At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITIES: Provide follow up and ongoing support to help students resolve financial, personal, and other emergencies related to food insecurity and campus and community resources.   Implement an intake process for students to apply for public benefits that includes appropriate assessment of eligibility and overview of educational, employment readiness, financial, or other skill-building needs.  Provide intake, ongoing student support, and help facilitate wrap around services for students.  Collaborate with Student Leaders, Student Affairs Staff and other college employees to plan and implement campus programs addressing food and housing insecurity.  Participate in college wide efforts to support student access, persistence, and completion as part of Guided Pathways, Adult Reengagement, and other initiatives.  Coordinate with community agencies to increase student access to basic needs including housing, childcare, food, healthcare, and transportation resources. Serve as liaison between community agencies and students and make appropriate referrals.   Lead efforts to develop community resource referral processes, documents, and marketing materials. Maintain student confidentiality and comply with FERPA regulations.  Actively participate as a member of the statewide Benefits Navigator Cohort, including attending trainings and meetings. Contribute to the development of the statewide and campus specific Hunger-Free and Basic Needs Strategic Plan development and implementation. Participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing student basic needs. In collaboration with WSAC and the SBCTC support the implementation of a student survey that assess food and housing security and access to basic economic supports Supporting Students. Work with other Benefit Navigators and the SBCTC to enhance community partnerships to support students and increase options for individuals to meet their basic needs. Conduct outreach and recruitment that targets low-income and food-insecure students.   Perform related duties as assigned. Qualifications MINIMUM QUALIFICATIONS: Associate’s degree AND two (2) years of experience serving students or equivalent related education/work experience. Experience planning and organizing that includes using communication skills, public speaking, listening, and writing.  Experience working with Google Suite, Microsoft Office or similar programs. Experience effectively handling sensitive and confidential information and materials. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.     JOB READINESS/WORKING CONDITIONS: Strong problem-solving skills  Excellent customer service, communication, presentation, and teamwork skills.   Demonstrated problem-solving and analytical abilities.   Experience working with diverse populations including students, staff, faculty, and community members.  Availability for in-state travel for trainings and meetings.  Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Supplemental Information WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.   McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.    Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.   Campus bookstore offers snacks, apparel, and specialty supplies.   On-campus early childhood education care program (pending registration and availability).  Gym and recreation facilities available for membership.   Clark promotes wellness with a variety of different workshops and events   SALARY RANGE:  $46,477-$53,780 annually at 80% FTE (based on full time salary of $58,059-$67,226) commensurate with qualifications and experience. Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials: Clark College Online Application  Current resume, with a minimum of three (3) references listed Cover letter describing background and experience related to qualifications and responsibilities of the position Responses to the supplemental questions included in the online application process  Please apply online at  www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email   recruitment@clark.edu .   APPLICATION DEADLINE:   Required application materials must be completed and submitted online by 3 p.m., October 26, 2023.   CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or   security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:   http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.   CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.   Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community.  The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317,   ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 6, 2023 23-00101

Endless possibilities await you! This is as true for this position as well as the students we interact with. You will be working heavily in pockets of the state to keep Shocker Nation on the forefront of graduating & high school students minds. Not just getting to know the students & their families, but also understanding how to convey the value of a BS/BA degree for the next phase of life in their lives no matter where they are coming from in the state. This relies on your professional yet relatable communication as well as being responsive to all the questions & concerns students have. Success means managing your daily schedule, being organized & timely for appointments of all types. This also means being someone who can turn on their socialness to strike up a convo with all types of students helping them realize we can help them achieve any goal they have in their future. If you like to stay busy, meet the people who will build the world of tomorrow, have lots of variety in your daily activities & have excellent communication skills that rival some of the greats in history; I have a secret for you, your career starts here so apply now. Summary of Responsibilities Primarily responsible for recruiting prospective students from a set territory. In addition, may serve as the lead recruiter for certain high schools and/or community colleges. Essential Functions Recruits students in designated schools and geographic regions, which includes follow-up with recruits by phone, mail and other personal communications streams to meet weekly and monthly recruiting goals. Develops and implements recruitment programming for students, parents, and counselors. Works with campus departments to coordinate recruitment programs. Represents the University at specified schools, college and community fairs, public presentations, and/or seminars outside or the normal recruitment territory. Contributes to overall recruitment efforts for the University, particularly in areas outside or direct responsibility. Facilitates office coverage and participates in on and off campus recruitment programs, including group presentations; greets walk-in and scheduled visitors; maintains knowledge of all facets of the University. Markets scholarships and participates in selections process when appropriate. Manages budgets related to program and visit expenditures. Reconciles monthly statements and billings from assigned programs and/or visits. Minimum Education Bachelor’s degree in education, business or related field by hire date Minimum Experience One (1) year of experience in recruiting, admissions or related field Knowledge, Skills and Abilities Ability to gain knowledge of all facets of   WSU   student life & admissions/enrollment processes, and communicate accordingly with constituents. Commitment to diversity with successful experience working with diverse populations. Obtain functional knowledge of Office of Admissions procedures, processes, and protocols. Knowledgeable to work with WSU’s information systems and understand the functioning of admissions data. Have a sense of belonging with the team and contribute to existing team. Pay Info Range beginning point $36,000/yr, adjusted with experience

Eastern Florida State College is currently seeking applications for the part-time position of Concessions Attendant/Athletics (Pool) on the Melbourne Campus in Melbourne, Florida.  Assist with the Operations of the Concessions Stand for the Athletics Department. The following minimum qualifications for this position must be met before any applicant will be considered: High School Diploma or GED. Experience working within the food industry. Working knowledge of handling cash transactions. Excellent customer service/working with the public skills. Ability to communicate both orally and in writing. Abide by the Board of Health guidelines for food preparation, storage and cleanliness. Valid Florida Motor Vehicle Operator’s license required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications:  Ability to have a flexible work schedule due to game schedules. Ability to work while standing for periods of time. Some heavy lifting, stooping and/or bending. Ability to work with various food preparation equipment. Ability to work outside and in various weather conditions. Ability to work in noisy conditions. The hourly rate is $12.00 .  This position has been approved for up to 20 hours per week.  Applications will be accepted from October 2, 2023 through October 22 , 2023 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

An organization who helps people 

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org . We offer great benefits, competitive pay, and great working environment!    We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 12 Paid Holidays 3 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $24.47 - $29.48. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.                             ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop, coordinate, and implement outreach activities. Coordinate data collection and reporting used for monthly reports. Identify community leaders and key informants to serve as social network contacts. Complete monthly reports as required by the Options contract. Implement the core concepts and key components of the Options intervention. Manage program supplies and purchase supplies as needed for distribution to clients. Develop level curricula and facilitate group-level workshops. Chart client progress and reporting through data entry and maintain client files according to program protocols. Follow up with providers and clients to assess whether a referral was successful. Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures. Participate in program quality management processes Attend community meetings to promote APLA Health programs and encourage client referrals. Participate in events that promote APLA Health’s services. Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.   Provide non-medical case management to West Hollywood Community Members. Complete quarterly reports for the West Hollywood program. Attend trainings to enhance knowledge and skills to promote client engagement and retention skills. Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services. Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred. Knowledge of: HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV. Ability to: Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes;  maintain confidentiality of clients; work in the field with minimal supervision;  when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care. COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons. Equal Opportunity Employer: minority/female/disability/transgender/veteran.  

Cummins Behavioral Health Systems, Inc.  has a full time, hybrid/remote position available as a Centralized Access Representative in Avon, Indiana.  Job Summary: Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to admission process including inquiry, virtual access, and scheduling. Essential Functions and job duties: Answer incoming calls for new consumers. Completion of the inquiry documentation. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following: Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.   Review needed forms to be completed prior to intake.  Explain the intake process and hours of open access. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process. This position will be hybrid/remote after 3 months. Additional Responsibilities:   May be assigned other responsibilities as designated by supervisor.              Education  and/or Experience: High School graduate or equivalent preferred. Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service. Bilingual preferred but not required. Qualification Requirements: You are required to have received at least one COVID-19 vaccine prior to your first day of employment. Knowledge of medical terminology preferred Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications. Demonstrates an ability to use good judgment for maintaining confidentiality. Regular and predictable attendance and punctuality. Knowledge, Skills & Abilities: Ability to establish rapport quickly. Ability to communicate and demonstrate problem-solving skills. Ability to collect information from consumer and family members to determine nature and extent of consumer needs. Ability to maintain ethical behavior in relationship with consumer. Ability to provide courteous customer service to consumers and other staff members. Ability to multi-task, have attention to detail, strong organization skills, and a team player. Ability to work well under pressure in a fast-paced environment As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Benefits Include: Competitive salaries Excellent work life balance (paid time off and holidays) Professional and Leadership Training and advancement Diverse career tracts Comprehensive insurance package Clinical support from leaders in field Matching contributions to your 401K program Learn about the many rewards of a career with Cummins. Apply today at: www.cumminsbhs.org We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226854-47726.html

United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky.   POSITION   The role of the WayPoint Coordinator, WayPoint Initiative (WCWI) is to assist clients who visit UWBG WayPoint Center - C entro San Juan Diego   UWBG WayPoint Centers are sites located in and around the neighborhoods they exist to serve and will provide a multitude of services including, but not limited to, financial stability education, free income tax preparation, and other programming related to empowering families and helping youth to succeed.    The WayPoint Coordinator reports directly to a WayPoint Manager.   ESSENTIAL FUNCTIONS: Acts as the keyholder, or employee responsible for handling operational procedures, providing customer service, and maintaining a clean and orderly environment. Serves as the first point of contact for any client seeking services. Works alongside agency partners whose services are also offered within the center. Performs intake for clients and connects them to appropriate services. Collaborates with the UWBG 2-1-1 (24/7 365) Health & Human Services Referral line to coordinate services and referrals when necessary. Is frontward facing and sees him/herself as an advocate for the community. Understands and is mindful of the opportunities to expand the initiative and occasionally serves as UWBG’s representative to the surrounding community. May rotate between assigned site and other Waypoint centers. Manages documentation for organizational purposes, as well as management and reporting for federal and non-federal grants. Other duties as assigned.    CORE UNITED WAY COMPETENCIES ❖ MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation. ❖ RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. ❖ COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. ❖ RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. ❖ BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.   COMMUNITY IMPACT COMPETENCIES Drive for Stakeholder Success Effective Communication Adaptability and Change Management Cross-Functional Capability and Collaboration   QUALIFICATIONS: Associate’s degree or equivalency required. Minimum of two years of continuous work experience in an office environment required. Fluent bi-lingual English/Spanish is required. Work in human services, case management, counseling, eligibility determination, social services, non-profit, and oversight is preferred. Computer literacy, particularly in Microsoft Office. Knowledge of current conditions and history of the neighborhoods being served and surrounding nonprofit organizations is highly preferred. Resident of one of the counties being served (past or present) highly preferred. Strong organizational and time-management skills. Excellent oral and written communication skills. Strong customer service skills and enjoys working with the public. Is empathetic and possesses the soft skills required to serve vulnerable populations with dignity and respect. Is flexible and willing to work occasional evenings/nights; Saturday shift sometimes required.     PHYSICAL REQUIREMENTS The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50 lbs.   A valid Kentucky driver’s license is required as well as access to a reliable insured automobile to be used for work-related travel in the Central Kentucky area. Must be willing to occasionally work a non-standard work schedule including nights, weekends, and other unusual hours.    PRE-EMPLOYMENT SCREENING REQUIREMENTS Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review.   BENEFITS Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD&LTD insurance; generous parental leave policy, PTO, and more.  Hourly rate - $18.97-$23.59.   APPLY Please visit UWBG’s  Career Opportunities to complete an application.

Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Palm Bay Campus in Palm Bay, Florida. Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging. The following minimum qualifications for this position must be met before any applicant will be considered:   High School Diploma or GED. Library work experience preferred. Interpersonal communication skills and exceptional customer service skills. Possesses PC skills and ability to use calculator and other typical office machines. Possesses software skills, word processing, and database experience. Possesses effective and professional oral and written skills. Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need. Valid Florida Motor Vehicle Operator’s license required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.   Minimum physical qualifications:  Able to occasionally lift, push, pull and/or move up to 40 pounds. Able to sit, stand, and kneel for extended periods of time. Work schedule subject to change, includes nights and some weekends.    The hourly rate is $11.00 .  This position has been approved for up to 28 hours per week.  This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.). Applications will be accepted from April 25, 2023 through May 4, 2023 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

Box Office Associate   Writers Theatre   Position: Box Office Associate   Location: Glencoe, IL (on-site)   Department: Box Office   Classification: Part-Time/Seasonal   Salary: $15.50/hour   About Writers Theatre   Writers Theatre (WT) is a nationally-recognized, award-winning theatre company located on the North Shore of Chicago with a pre-pandemic annual operating budget of $6.5 Million. Known for the consistent high quality and intimacy of its productions, WT is focused on the power of the written word and dedicated to the artists who bring that word to life. Having captivated audiences for years with its commitment to creating the most intimate theatrical experience possible, the theatre is now a major Chicagoland cultural destination with a national reputation for excellence, being called “America’s finest regional theater company” by The Wall Street Journal . Under the leadership of Executive Director Kathryn M. Lipuma and Artistic Director Braden Abraham, the company is charting a path forward for its future.    SUMMARY:   Writers Theatre seeks a Box Office Associate to assist in the daily operations of the Box Office including processing transactions and providing exemplary customer service. Ideally, candidates will have availability Friday-Sunday to work 15-20 hours per week while the theatre is between productions and up to 30 hours per week during performances. All duties for this position must be performed on-site at our theatre in Glencoe, IL.   DUTIES AND RESPONSIBILITIES:   Answering phones and emails.   Processing ticket sales, exchanges and season subscriptions   Providing tech support to patrons as they view digital programming   Serving as a will call agent for performances, ensuring a smooth and efficient pre-show experience.   Assisting patrons with questions, accessibility needs and/or ticketing issues.   Performing other duties as assigned.   QUALIFICATIONS:   Friendly personality and the ability to work as part of a team.   Organizational and time-management skills, with the ability to multi-task.   Professional demeanor while working under pressure with the ability to remain calm and collected.   Flexibility and willingness to adapt to changing policies and procedures.   A combination of afternoon, evening and weekend availability is required.   Proficiency in Microsoft Word, Excel and Outlook required.   Previous customer service experience preferred.   Cash handling experience preferred.   Must be able to remain in a stationary position for periods of time while working at a computer, as well as move about inside the office and theatre buildings to access necessary materials and equipment.   Must be able to exchange accurate information both written and in-person/over the phone with internal and external stakeholders.     COVID Safety   WT requires proof of COVID-19 vaccination as a term of employment.    Commitment to Equity, Diversity, and Inclusion   WT is deeply committed to creating and sustaining an organizational culture that values equity, diversity, and inclusion, as well as promoting a safe, supportive, and collaborative work environment conducive to professional and personal growth. A successful candidate will share these values.   WT is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, or veteran status.    Please find more information on our culture and specific policies at the following links:   https://www.writerstheatre.org/working-at-wt   https://www.writerstheatre.org/our-code-of-conduct   https://www.writerstheatre.org/edi-at-wt   To Apply   Qualified and interested candidates should email a resume and cover letter or statement of interest to jobs@writerstheatre.org . No phone calls, please.   Want to help us improve our hiring process? Please include where you found this job posting when you email us your materials.    

Are you hardworking, passionate and customer service oriented? Do you love working in an educational environment that is fun and fast paced? Want to be a part a Cuisine team providing great food, service and education to our college campus and local community?   Clark College is currently accepting applications for a temporary, part-time Retail Clerk 1 to work in our busy food court. This position is responsible for delivering excellent customer service to our college campus and community, providing an essential function in the success of our kiosk and food court, merchandising our student made products, keeping the kiosk and food court area clean, organized and well stocked, while also working with the highest level of food safety. Hours are Monday-Thursday, 17 hours/week.   At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Deliver excellent customer service, every time for every customer. Merchandise product displays and maintain par stocks. Maintain a positive and supportive work environment and optimistic problem-solving skills. Work with the Manager to communicate information, challenges and needs to the Cuisine Management Program. Be proficient on the Point of Sales system and adhere to proper cash handling procedures and standards with a high level of accuracy. Complete deposit slips, totals cash, prepare cash bank deposits, and make bank deposits. Maintain a clean, orderly, and well stocked environment, including balancing all side work within a scheduled shift. Understand and enforce MCI food safety policies. Act as a steward of college resources. Performs related duties as required.   POSITION REQUIREMENTS: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School Diploma or equivalent. Valid State of Washington Food Handlers Card.   JOB READINESS/WORKING CONDIDTIONS: Ability to stand for 4-6 hours. Ability to climb a ladder, crouch and kneel. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. SALARY RANGE: $16.12 - $21.26 Hourly  Step A-M | Range:32 | Code: 227F Application Deadline:  October 30, 2023.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed Responses to the supplemental questions included in the online application process   Please apply online at www.clark.edu/jobs   To contact Clark College Human Resources, please call (360) 992-2105. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                              Clark College Human Resources October 11, 2023(updated) 23-00022    

We are seeking 4 eager Customer Service Representatives (known internally as Hours of Service Representatives) to join the team in Schuylkill Haven, PA! Essential Job Duties Provide top-notch customer service to our Drivers and Agents Collaborate with Drivers maintain adherence to the hours-of-service federal regulations Enter data into internal systems Generate reports Audit Driver logs for violations pertaining to the Federal Motor Carrier Safety Administration (FMCSA) hour restrictions; review hours-of-service violations with Agents and Drivers Provide basic mobile equipment troubleshooting (Drivers have tablet for logs. We can login to support with any issues. White glove treatment) Required Qualifications High school diploma or equivalent 1+ years Customer Service experience Basic computer and internet proficiency Excellent phone skills Working knowledge on how to use mobile devices and applications Proficient in Microsoft Outlook, Word, and Excel Ability to maintain composure in stressful situations Effective time management skills Strong typing skills Ability to read, speak, write, and understand English in a professional manner, through all methods of communication Preferred Qualifications Logistics industry experience Experience training others What's in it for me? Medical, dental, and vision insurance HSA & FSA accounts Disability insurance 401K match Paid vacation 8 Paid holidays The opportunity to work with a team of good humans!

Emergency Infant Services is seeking a part-time, Bilingual Case Manager to join our team! About Us:   Emergency Infant Services (EIS) is a not-for-profit organization that provides temporary assistance to children five and younger in the Tulsa area. EIS provides the most basic of needs: food, formula, clothing, and diapers, along with other children’s items. EIS provides support for thousands of infants and toddlers annually. EIS believes in providing families facing financial challenges with immediate help because a hungry child cannot wait. The Case Manager is primarily responsible for interviewing clients to assess need and recommend actions to assist infants and/or children in the household. This role provides assistance with community resources for EIS (including Social Services staff, volunteer interviewers and partner organizations) by providing families with EIS services as well as linking them to community agencies and programs that may meet needs outside of EIS’ range of services. Essential Duties & Responsibilities: Introduces clients to services provided by EIS as well as our partner agencies. Interviews clients to assess need and recommend actions to address children and family in the household. Participates on EIS and/or partner agency committees and task forces. Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments. Adjusts priorities and schedules to meet specific client needs. Identifies and discusses with supervisor and other appropriate staff members, ways to improve work processes, efficiency, and quality. Attends mandatory educational programs identified by the EIS. When possible, attend agency meetings to help establish an active network of community resources. Attend community events and fairs as needed to promote the services and mission of EIS. Perform other duties as assigned. Education & Experience: Bachelor’s Degree or equivalent education/experience is preferred Minimum of 2 years of experience within a social services or nonprofit agency Prior experience in family care preferred Requires Skills/Abilities: Fluent in English and Spanish Excellent interpersonal and communication skills Thorough knowledge of Microsoft Office Suite Ability to analyze data and produce reports Emergency Infant Services is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local laws. We are committed to creating an inclusive environment for all employees.

Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Melbourne Campus in Melbourne, Florida. Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging.   The following minimum qualifications for this position must be met before any applicant will be considered:   High School Diploma or GED. Library work experience preferred. Interpersonal communication skills and exceptional customer service skills. Possesses PC skills and ability to use calculator and other typical office machines. Possesses software skills, word processing, and database experience. Possesses effective and professional oral and written skills. Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need. Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license.  In such cases, a valid Florida I.D. is required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. *   *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.   Minimum physical qualifications:  Able to occasionally lift, push, pull and/or move up to 40 pounds. Able to sit, stand, and kneel for extended periods of time. Work schedule subject to change, includes nights and some weekends. The hourly rate is $11.00 .  This position has been approved for up to 20 hours per week.  This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).  Applications will be accepted from November 2, 2022 through November 13, 2022 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

OVERVIEW:  Are you an experienced and motivated individual with case management experience who is passionate about helping adults involved in the criminal justice system turn their lives around and create a better future? Multnomah County’s Department of Community Justice has multiple openings and is recruiting positive, motivated Corrections Counselors to work with medium and high-risk justice involved adults.  If this describes you, please apply! Corrections Counselors are responsible for providing field based, direct client services alongside a team of parole and probation officers, community health specialists and community providers. These positions will work out of the Transition Services Unit, DCJ, Mead Building, as well as work in the field providing services in clients’ homes, shelters, on the streets, or wherever clients are residing throughout Multnomah County. Primary duties of a Corrections Counselor include:  Outreach and Engagement Case management (1:1 and group) Crisis Intervention Assessment and Transition Planning Assistance with Social Security Insurance, and Social Security Disability Insurance, OHP processes and forms completion. Housing Placement and Retention: emergency, transitional and long term Coordinate with other agencies and programs such as Health Department, Department of County Human Services, Sheriff’s Department and Oregon Department of Corrections, alcohol and drug treatment programs, department staff and others who are involved in the life of a justice involved individual Applicants must be willing to work a variety of shifts and weekends, and be able and willing to travel to various locations as needed. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.   Minimum Qualifications/Transferable Skills*: Bachelor’s degree from an accredited college or university with major coursework in psychology, sociology, criminal justice, social work, or a related field Minimum of two (2) years of counseling and case management experience; familiarity with motivational interviewing and stages of change research Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history, including fingerprinting on your first day of employment. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs2040 At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!

En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs2040 At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!

Description: Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home. We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world. Responsibilities: Have a global vision of customer support Diversify team to provide excellent support to all our users around the world Coordinate and unify the different teams of customer support Guarantee response time and best-in-class quality customer support responses Develop and implement methods to quantify customer issues, doubts, and common questions Deliver reports to Product team to improve UX and reduce workload for the CS team Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points Draft and implement the department’s budget Ensure consistent execution of our Support objectives as measured by a variety of KPIs Manage escalation of critical customer issues Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment Own global strategy for time zone handoff, operational delivery, and measurement Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally) Recruit, interview, hire, and train departmental supervisory staff Provide constructive and timely performance evaluations Requirements: Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Strong supervisory and leadership skills Ability to prioritize tasks and to delegate them when appropriate Ability to function well in a high-paced and at times stressful environment Proficient with customer service software, databases and tools Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company Adaptability to change Awareness of industry trends and applications High-speed internet connection Education and Experience: 5+ years of experience building and leading world class global support teams with high impact results Experience in a high-growth SaaS company preferred Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation Previous experience with managing, coaching and developing teams across different locations, cultures and countries Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington Benefits: About remote positions: Work remotely from the comfort of your own home or chosen workspace Receive guidance from your manager & ask all the questions you need Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals Benefits Competitive salary Medical, vision, and dental insurance 401(k) matching Flexible PTO MacBook, monitor, and flexible work-from-home setup Incredible opportunity to grow, learn & build lifetime bonds with other passionate people Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!

Executive Director of Institutional Advancement Reports To:    President, Hawkeye Community College   Do you excel in effectively communicating with people and also have a passion for building community relationships?  Do you desire to be part of a leadership team that has a mission and vision to impact students as well as businesses and the community around you? If so, Hawkeye Community College has a great opportunity for you. Hawkeye Community College is looking for an Executive Director of Institutional Advancement to join their team. This position is responsible for planning and executing a comprehensive advancement program in support of the College’s mission as well as oversees the planning and execution of capital development programs. Additionally, the Executive Director of Institutional Advancement assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Furthermore, this position serves as member of the President’s confidential staff and Hawkeye Community College Foundation, as well as performs special projects for the President of the College.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. Today, Hawkeye Community College service more than 25,000 individuals and awards almost 1,500 diplomas and degrees annually.  Hawkeye has a community impact of $106 million and 1,400 jobs.  Since 1966, the college has graduated more than 50,000 students, with 94 percent staying in Iowa. Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website:   Hawkeye Community College Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Cultivates and solicits donors and prospective donors through prospect research, personal contacts, relationship building efforts, and events. Communicates the Foundation’s mission and plans to donors, potential donors, Hawkeye Community College Foundation Board members, faculty/staff, students, alumni and friends of Hawkeye Community College. Develops, recommends, and administers the annual Foundation budget. Assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Remains current on fundraising trends, ethics, laws, community fundraising events, national programs and fundraising activities with community colleges within Iowa. Advises the President and Administrative Cabinet in matters affecting fundraising. Directs and administers the overall planning and activities of the Hawkeye Community College Foundation including annual, major and targeted campaigns, special events, and projects. Manages Foundation records and historical data. Supports the College in its efforts to acquire specific resources (i.e., special fundraising). Manages comprehensive records for Foundation reporting including state and federal reports, audits, standard operating procedures, legal agreements, 501(c)(3) procedures, income tax and sales tax reports, and investment guidelines. Prepares reports for the President and Cabinet, Foundation Board, Board of Trustees, and local, state, and federal agencies. Assists in identifying and recruiting potential members to the Foundation Board. Supervises staff responsible for grant writing and management and alumni relations. Performs other related duties as assigned by the President and the Foundation Board.   Minimum Qualifications Master’s degree in philanthropy, non-profit development, education, business, marketing, or related field. Minimum of three years successful fundraising experience for a nonprofit organization. Significant record of progressive fundraising experience with increasing levels of responsibility. Understanding of various gift instruments, estate planning, trust administration, gift planning strategies, and related tax laws. Proven ability to develop and implement fundraising special events and projects. Evidenced competence in budget planning and management. Established ability to lead, manage, coordinate and supervise staff, and a broad and diverse range of activities and people. Demonstrated ability to directly solicit funds from individuals. Demonstrated understanding of and commitment to the comprehensive community college philosophy. Demonstrated computer skills and knowledge of Microsoft Office and Google programs. Demonstrated public relations and marketing skills. Demonstrated ability to establish and maintain policies and practices Tolerance for differing points of view, as well as excellent written and oral communication skills. Demonstrated ability to work in a team environment. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.  Preferred Qualifications Experience in a higher education institution; CFRE (Certified Fundraising Executive) credential. Experience with fund development software (Results Plus, FundEZ, Almabase software preferred). Working Conditions  Anticipated schedule is Monday through Friday with flexible hours including nights and weekends.  Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.  Employment Status Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the candidate’s education and experience.   Application Procedure Complete an online application at hawkeyecollege.edu/employment/2017 along with the following required materials: Submit/upload a cover letter. Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Candidates invited as finalists in the process will be asked to send official transcripts and undergo a reference check.  Employment is contingent on successful completion of a criminal background check. Submit the online application and all required materials by Sunday, May 22, 2022 at 11:59 p.m. Preference will be given to candidates who submit the required materials on or before May 22nd. This position will remain open until filled. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

The Arbella Customer Account Professional works with our agents and their customers to ensure proper coverages through an exceptional customer service experience. As a licensed agent, this critical role handles all Arbella policy inquiries and consults with customers on Arbella products and offerings that best meet their needs. This position serves as an extension of Arbella’s Independent Agents and directly contributes to their customer retention and overall profitable growth. The Arbella Customer Account Professional is a licensed agent; comprehensive training and company sponsored agent licensing is provided by Arbella in order to have high quality front line representation for the service center. The Arbella Customer Account Professional understands our Agents’ overall business objectives, and provides insureds with the exceptional customer service experience and advocacy our Agents have come to expect from Arbella. Through total service consultation, Arbella Customer Account Professionals manage inbound customer inquiries and proactively reach out to customers to provide advice and direction to help mitigate risk (no cold calls),As part of an extended hour operation, this position offers flexible scheduling and some incentives. Key Responsibilities Sensitive to the needs of our agents and customers, acts in a consultative manner to address the needs of all policy matters, while delivering paramount customer service. Receive inbound calls to assist insureds with underwriting of their policies, answer and process billing inquiries and make policy changes as needed. Counsel & advise insured including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries. Identifies and recommends beneficial coverage enhancements,  s and works within appropriate underwriting authority and agency preference.  Collaborates with agents and management to understand business objectives and includes these objectives to deliver outstanding customer service. Responds to agent preferences in all aspects of underwriting campaigns and maintains high level of service with each interaction. Maintenance of client files and/or automated account records in an accurate and orderly fashion within acceptable standards set by agency management. This includes supporting the processing of new business, rewrites, conversion business, endorsements, cancellations and renewals. Performs a variety of policy maintenance activities to support the customer relationship. Respond to existing clients and designated prospect inquiries to identify both new and/or additional insurance needs, recommend coverages, calculate and quote premium rates for recommended protection, explain policy features & benefits, present options and upgrades and provide an overall analysis of protecting the individual property & casualty exposures. Skillful in client relationship management and able to effectively harbor these relationships to meet or exceed productivity and quality targets. Review all applications, renewal requests and endorsement compliance with underwriting authority and guidelines. Completes outbound calls to obtain necessary information for policy transactions, renewal opportunities and coverage counseling. Requirements 2 years of customer service experience needed Work experience in an agency with a MA or CT Property & Casualty license highly desirable. Excellent customer service, communication and collaboration skills needed Ability to work in a fast paced environment with a strong attention to detail required.

Arbella is seeking motivated candidates who have a passion for providing exceptional customer service! Positions are available for Customer Service Representatives who enjoy working with customers in a collaborative environment. This position includes a 5 week training program, a comprehensive on-boarding experience and lots of career growth! The key responsibility in this critical role is to respond to our customers in a timely, efficient, and professional manner. This includes managing inbound customer inquiries and providing expert problem solving skills. Full time/part time schedules are available with hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is full trained. Join a Best Place to Work Company! Key Responsibilities: Provide timely, courteous, and efficient customer service to customers and our business partners regarding policy and billing inquiries. Communicate with internal and external customers via telephone and email. Responsible for building and maintaining positive relationships with customers and co-workers. Initiate corrections as a result of a telephone call or correspondence, coordinating corrections to completion. Answer written correspondence. Enter policy and billing data into appropriate information systems for insurance policy cancellations, reinstatements, and billing corrections. Make informed judgments, within authorized parameters, regarding payment plan exceptions. Keep supervisor informed, verbally and in writing, of activities and problems that impact the customer. Suggest possible solutions to problems. May be called upon to assist with the training of new Customer Service Representatives. Requirements Some work experience in a service environment needed. Excellent customer service, communication and collaboration skills. Proficiency in Spanish or Portuguese would be desirable but not required. This career opportunity starts at $20.00 per hour and up depending on skills and work experience. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Apply today!!

DESCRIPTION/RESPONSIBILITIES: The Information Security Specialist performs technical automation and compliance analysis related to information technology (IT) security issues. This position participates in special studies and projects associated with information security-related legislation and the implementation of relevant regulations and Federal Reserve System (FRS)-wide information security practices and policies. This position assists in assessing Board systems compliance with the Federal Information Security Modernization Act (FISMA), and Federal Risk and Authorization Management Program (FedRAMP) activities to mitigate data risks including data loss, data protection and ensuring data privacy Assists supported divisions with information security and privacy compliance matters. This position requires knowledge of security standards and practices, legislative requirements (FISMA, FedRAMP, Privacy Act, etc.), and internal controls relating to the Sarbanes-Oxley Act (SOX). REQUIRED SKILLS: Must have excellent oral and written communication skills typically acquired through completion of a bachelor’s degree or equivalent experience. Must have demonstrated knowledge of and competence in the application of security to advanced information systems and at least 3 years of specific experience in information security, information technology, IT auditing, IT compliance or related field. Requires knowledge of general IT security theory and practices is expected. Strong technical writing experience is required, as well as a demonstrated ability to research and formulate recommendations on complex IT and compliance issues. Must have general knowledge of laws and regulations governing all aspects of IT security as it relates to the Federal government. Knowledge of FISMA, FedRAMP, and SOX requirements, NIST security guidance, and OMB security mandates is highly desirable.  An understanding of how FISMA and FedRAMP apply to the unique nature of the work performed at the Board in the supported divisions (i.e., facility operations, law enforcement, financial services, and human resource administration) is highly preferred. Requires an excellent customer service philosophy, demonstrated commitment to teamwork and strong ethical standards. Must have demonstrated ability to work on multiple projects simultaneously while meeting critical deadlines. 1. Works with senior team members and clients to develop information system security lifecycle plans in compliance with applicable security statutes and regulations. 2. Assists project teams to ensure a holistic approach to security and privacy, and coordinates interim work products with senior staff members. 3. Works closely with the Division of IT security teams to support compliance with the Board Information Security Program (BISP) throughout DFM and MGT’s computing environment. 4. Involved in FISMA and FedRAMP compliance activities including staying current with the legislation, National Institute of Standards and Technology (NIST) and Office of Management and Budget (OMB) requirements, and FRS and Board implementation and documentation standards. Work directly affects the Board’s FISMA, FedRAMP, SOX, Privacy-related activities as well as external parties including the FRS, Office of Employee Benefits (OEB), application service providers, and commercial vendors. Many of these activities are critical to the Board and the well-being of Board staff.  Failure to properly complete the security assessment and authorization process could subject the Division to Office of Inspector General (OIG) audits or criticism by OMB or the external auditors. Communications are with information assurance team, individual clients in the supported divisions and technical working groups. The purpose and extent of each contact is different and the incumbent must be able to skillfully motivate, evaluate, and positively influence individuals or groups to obtain objectives. Assists with the organization of planning meetings for new and existing projects; coordinating new requirements mandated by statute or regulation, and coordinating the development of holistic security systems across a diverse clientele. Remarks: • Experience with cloud security and FedRAMP preferred. • Experience conducting or preparing for FISMA security assessments preferred. This is a term position that is scheduled to expire 1/1/2024.