144 Customer Service jobs

WayPoint Coordinator (Bilingual)
United Way of the Bluegrass 1389 Alexandria Dr, Lexington, KY 40504
May 05, 2023
Full time
United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky.   POSITION   The role of the WayPoint Coordinator, WayPoint Initiative (WCWI) is to assist clients who visit UWBG WayPoint Center - C entro San Juan Diego   UWBG WayPoint Centers are sites located in and around the neighborhoods they exist to serve and will provide a multitude of services including, but not limited to, financial stability education, free income tax preparation, and other programming related to empowering families and helping youth to succeed.    The WayPoint Coordinator reports directly to a WayPoint Manager.   ESSENTIAL FUNCTIONS: Acts as the keyholder, or employee responsible for handling operational procedures, providing customer service, and maintaining a clean and orderly environment. Serves as the first point of contact for any client seeking services. Works alongside agency partners whose services are also offered within the center. Performs intake for clients and connects them to appropriate services. Collaborates with the UWBG 2-1-1 (24/7 365) Health & Human Services Referral line to coordinate services and referrals when necessary. Is frontward facing and sees him/herself as an advocate for the community. Understands and is mindful of the opportunities to expand the initiative and occasionally serves as UWBG’s representative to the surrounding community. May rotate between assigned site and other Waypoint centers. Manages documentation for organizational purposes, as well as management and reporting for federal and non-federal grants. Other duties as assigned.    CORE UNITED WAY COMPETENCIES ❖ MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation. ❖ RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. ❖ COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. ❖ RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. ❖ BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.   COMMUNITY IMPACT COMPETENCIES Drive for Stakeholder Success Effective Communication Adaptability and Change Management Cross-Functional Capability and Collaboration   QUALIFICATIONS: Associate’s degree or equivalency required. Minimum of two years of continuous work experience in an office environment required. Fluent bi-lingual English/Spanish is required. Work in human services, case management, counseling, eligibility determination, social services, non-profit, and oversight is preferred. Computer literacy, particularly in Microsoft Office. Knowledge of current conditions and history of the neighborhoods being served and surrounding nonprofit organizations is highly preferred. Resident of one of the counties being served (past or present) highly preferred. Strong organizational and time-management skills. Excellent oral and written communication skills. Strong customer service skills and enjoys working with the public. Is empathetic and possesses the soft skills required to serve vulnerable populations with dignity and respect. Is flexible and willing to work occasional evenings/nights; Saturday shift sometimes required.     PHYSICAL REQUIREMENTS The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50 lbs.   A valid Kentucky driver’s license is required as well as access to a reliable insured automobile to be used for work-related travel in the Central Kentucky area. Must be willing to occasionally work a non-standard work schedule including nights, weekends, and other unusual hours.    PRE-EMPLOYMENT SCREENING REQUIREMENTS Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review.   BENEFITS Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD&LTD insurance; generous parental leave policy, PTO, and more.  Hourly rate - $18.97-$23.59.   APPLY Please visit UWBG’s  Career Opportunities to complete an application.
Library Technician - 042423-002H
Eastern Florida State College Palm Bay, FL
Apr 25, 2023
Part time
Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Palm Bay Campus in Palm Bay, Florida. Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging. The following minimum qualifications for this position must be met before any applicant will be considered:   High School Diploma or GED. Library work experience preferred. Interpersonal communication skills and exceptional customer service skills. Possesses PC skills and ability to use calculator and other typical office machines. Possesses software skills, word processing, and database experience. Possesses effective and professional oral and written skills. Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need. Valid Florida Motor Vehicle Operator’s license required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.   Minimum physical qualifications:  Able to occasionally lift, push, pull and/or move up to 40 pounds. Able to sit, stand, and kneel for extended periods of time. Work schedule subject to change, includes nights and some weekends.    The hourly rate is $11.00 .  This position has been approved for up to 28 hours per week.  This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.). Applications will be accepted from April 25, 2023 through May 4, 2023 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Box Office Associate
Writers Theatre Glencoe, IL
Mar 16, 2023
Part time
Box Office Associate   Writers Theatre   Position: Box Office Associate   Location: Glencoe, IL (on-site)   Department: Box Office   Classification: Part-Time/Seasonal   Salary: $15.50/hour   About Writers Theatre   Writers Theatre (WT) is a nationally-recognized, award-winning theatre company located on the North Shore of Chicago with a pre-pandemic annual operating budget of $6.5 Million. Known for the consistent high quality and intimacy of its productions, WT is focused on the power of the written word and dedicated to the artists who bring that word to life. Having captivated audiences for years with its commitment to creating the most intimate theatrical experience possible, the theatre is now a major Chicagoland cultural destination with a national reputation for excellence, being called “America’s finest regional theater company” by The Wall Street Journal . Under the leadership of Executive Director Kathryn M. Lipuma and Artistic Director Braden Abraham, the company is charting a path forward for its future.    SUMMARY:   Writers Theatre seeks a Box Office Associate to assist in the daily operations of the Box Office including processing transactions and providing exemplary customer service. Ideally, candidates will have availability Friday-Sunday to work 15-20 hours per week while the theatre is between productions and up to 30 hours per week during performances. All duties for this position must be performed on-site at our theatre in Glencoe, IL.   DUTIES AND RESPONSIBILITIES:   Answering phones and emails.   Processing ticket sales, exchanges and season subscriptions   Providing tech support to patrons as they view digital programming   Serving as a will call agent for performances, ensuring a smooth and efficient pre-show experience.   Assisting patrons with questions, accessibility needs and/or ticketing issues.   Performing other duties as assigned.   QUALIFICATIONS:   Friendly personality and the ability to work as part of a team.   Organizational and time-management skills, with the ability to multi-task.   Professional demeanor while working under pressure with the ability to remain calm and collected.   Flexibility and willingness to adapt to changing policies and procedures.   A combination of afternoon, evening and weekend availability is required.   Proficiency in Microsoft Word, Excel and Outlook required.   Previous customer service experience preferred.   Cash handling experience preferred.   Must be able to remain in a stationary position for periods of time while working at a computer, as well as move about inside the office and theatre buildings to access necessary materials and equipment.   Must be able to exchange accurate information both written and in-person/over the phone with internal and external stakeholders.     COVID Safety   WT requires proof of COVID-19 vaccination as a term of employment.    Commitment to Equity, Diversity, and Inclusion   WT is deeply committed to creating and sustaining an organizational culture that values equity, diversity, and inclusion, as well as promoting a safe, supportive, and collaborative work environment conducive to professional and personal growth. A successful candidate will share these values.   WT is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, or veteran status.    Please find more information on our culture and specific policies at the following links:   https://www.writerstheatre.org/working-at-wt   https://www.writerstheatre.org/our-code-of-conduct   https://www.writerstheatre.org/edi-at-wt   To Apply   Qualified and interested candidates should email a resume and cover letter or statement of interest to jobs@writerstheatre.org . No phone calls, please.   Want to help us improve our hiring process? Please include where you found this job posting when you email us your materials.    
Part-time Program Coordinator - International Programs
Clark College 1933 Fort Vancouver Way, Vancouver, WA 98663
Mar 01, 2023
Part time
Clark College is currently accepting applications for a temporary, part-time Program Coordinator. This position is responsible for coordinating the international student admissions process, customer service and records coordination, clerical and program support in the Office of International Programs. This position serves as the first point of contact for international students, staff and visitors and provides exceptional front desk reception. Hours for this position are approximately 17 hours per week and may vary based on quarterly needs. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Provide exceptional customer service and front reception to all populations served. Respond to telephone, email and walk-in inquiries regarding international student admissions, study abroad and general inquiries. Monitor, review and prepare international student admission documents for completeness, accuracy and compliance including applications, bank statements and transcripts. Work with International Admissions Manager to improve international student admissions procedures. Maintain accuracy and confidentiality of international student records. Monitor staff calendars, make appointments and reserve rooms for meetings. Compose and send weekly student newsletter using MailChimp software. Provide support and guidance for the International Peer Mentors. Establish and maintain complex electronic and manual file systems and database files. Provide information about study abroad opportunities to interested students. Order, receive and maintain inventory of office supplies, promotional material, etc. Assist with the coordination of Orientation, programs, events and international student activities. Assist with social media and outreach efforts for the department. Perform related duties as required.   POSITION REQUIREMENTS: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Education: Associate’s Degree OR a Bachelor’s Degree. Experience: Two (2) years of clerical and customer service experience. Computer Skills: proficiency with Access and Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint. Ability to multi-task and maintain accuracy. Ability to be self-motivated and work independently as well as on a team. Strong computer skills. Strong oral and written communications skills. Experience with event and activity planning. Experience working with diverse populations. Excellent written, oral, and interpersonal communication skills and the ability to effectively communicate with diverse groups and individuals Attention to detail and strong organizational skills Vaccination requirement: Per Washington State Proclamation 22-13.1: college employees must be fully vaccinated. Your COVID-19 vaccine attestation status must be received by the Human Resources office prior to the commencement of work. Requesting a disability or religious exemption would be done through the Human Resources office Job Readiness/Working Conditions: Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Willingness and ability to be flexible in work hours if needed Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.   SALARY RANGE: $17.79-$23.66/hour. Step A-M | Range: 38 | Code: 107N   Application Deadline:  Open until filled.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed Responses to the supplemental questions included in the online application process   Please apply online at www.clark.edu/jobs   To contact Clark College Human Resources, please call (360) 992-2105.   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.  Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.  Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                      Clark College Human Resources March 1, 2023 23-00030
Part-time Retail Clerk 1 – Cuisine - Kiosk/Food Court
Clark College
Feb 27, 2023
Part time
Are you hardworking, passionate and customer service oriented? Do you love working in an educational environment that is fun and fast paced? Want to be a part a Cuisine team providing great food, service and education to our college campus and local community?   Clark College is currently accepting applications for a temporary, part-time Retail Clerk 1 to work in our busy food court. This position is responsible for delivering excellent customer service to our college campus and community, providing an essential function in the success of our kiosk and food court, merchandising our student made products, keeping the kiosk and food court area clean, organized and well stocked, while also working with the highest level of food safety. Hours are Monday-Thursday, 17 hours/week.   At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Deliver excellent customer service, every time for every customer. Merchandise product displays and maintain par stocks. Maintain a positive and supportive work environment and optimistic problem-solving skills. Work with the Manager to communicate information, challenges and needs to the Cuisine Management Program. Be proficient on the Point of Sales system and adhere to proper cash handling procedures and standards with a high level of accuracy. Complete deposit slips, totals cash, prepare cash bank deposits, and make bank deposits. Maintain a clean, orderly, and well stocked environment, including balancing all side work within a scheduled shift. Understand and enforce MCI food safety policies. Act as a steward of college resources. Performs related duties as required.   POSITION REQUIREMENTS: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School Diploma or equivalent. Valid State of Washington Food Handlers Card. Vaccination requirement: Per Washington State Proclamation 22-13.1: college employees must be fully vaccinated. Your COVID-19 vaccine attestation status must be received by the Human Resources office prior to the commencement of work. Requesting a disability or religious exemption would be done through the Human Resources office   JOB READINESS/WORKING CONDIDTIONS: Ability to stand for 4-6 hours. Ability to climb a ladder, crouch and kneel. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. SALARY RANGE: $15.89-$20.45/hour. Step B-M | Range:32 | Code: 227F Application Deadline:  Open until filled.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed Responses to the supplemental questions included in the online application process   Please apply online at www.clark.edu/jobs   To contact Clark College Human Resources, please call (360) 992-2105. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                              Clark College Human Resources February 22, 2022 23-00022    
Customer Service Representative
The Evans Network of Companies
Feb 06, 2023
Full time
We are seeking 4 eager Customer Service Representatives (known internally as Hours of Service Representatives) to join the team in Schuylkill Haven, PA! Essential Job Duties Provide top-notch customer service to our Drivers and Agents Collaborate with Drivers maintain adherence to the hours-of-service federal regulations Enter data into internal systems Generate reports Audit Driver logs for violations pertaining to the Federal Motor Carrier Safety Administration (FMCSA) hour restrictions; review hours-of-service violations with Agents and Drivers Provide basic mobile equipment troubleshooting (Drivers have tablet for logs. We can login to support with any issues. White glove treatment) Required Qualifications High school diploma or equivalent 1+ years Customer Service experience Basic computer and internet proficiency Excellent phone skills Working knowledge on how to use mobile devices and applications Proficient in Microsoft Outlook, Word, and Excel Ability to maintain composure in stressful situations Effective time management skills Strong typing skills Ability to read, speak, write, and understand English in a professional manner, through all methods of communication Preferred Qualifications Logistics industry experience Experience training others What's in it for me? Medical, dental, and vision insurance HSA & FSA accounts Disability insurance 401K match Paid vacation 8 Paid holidays The opportunity to work with a team of good humans!
Bilingual Case Manager
Luxa Enterprises 1110 S Denver Tulsa OK 74119
Jan 04, 2023
Part time
Emergency Infant Services is seeking a part-time, Bilingual Case Manager to join our team! About Us:   Emergency Infant Services (EIS) is a not-for-profit organization that provides temporary assistance to children five and younger in the Tulsa area. EIS provides the most basic of needs: food, formula, clothing, and diapers, along with other children’s items. EIS provides support for thousands of infants and toddlers annually. EIS believes in providing families facing financial challenges with immediate help because a hungry child cannot wait. The Case Manager is primarily responsible for interviewing clients to assess need and recommend actions to assist infants and/or children in the household. This role provides assistance with community resources for EIS (including Social Services staff, volunteer interviewers and partner organizations) by providing families with EIS services as well as linking them to community agencies and programs that may meet needs outside of EIS’ range of services. Essential Duties & Responsibilities: Introduces clients to services provided by EIS as well as our partner agencies. Interviews clients to assess need and recommend actions to address children and family in the household. Participates on EIS and/or partner agency committees and task forces. Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments. Adjusts priorities and schedules to meet specific client needs. Identifies and discusses with supervisor and other appropriate staff members, ways to improve work processes, efficiency, and quality. Attends mandatory educational programs identified by the EIS. When possible, attend agency meetings to help establish an active network of community resources. Attend community events and fairs as needed to promote the services and mission of EIS. Perform other duties as assigned. Education & Experience: Bachelor’s Degree or equivalent education/experience is preferred Minimum of 2 years of experience within a social services or nonprofit agency Prior experience in family care preferred Requires Skills/Abilities: Fluent in English and Spanish Excellent interpersonal and communication skills Thorough knowledge of Microsoft Office Suite Ability to analyze data and produce reports Emergency Infant Services is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local laws. We are committed to creating an inclusive environment for all employees.
Office Assistant 2
Multnomah County Dept. of Community Justice Portland, OR
Nov 28, 2022
Full time
Pay Range: $20.25 - $24.75 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): The Opportunity: Do you excel at customer service and enjoy providing clerical and administrative support? Are you a team player who wants to be a part of an organization that contributes to the community and is recognized as a national leader in both adult and juvenile community justice? If so, we invite you to apply as an Office Assistant 2 here at the Multnomah County Department of Community Justice. This will be a continuous posting, as we expect to fill multiple roles on an ongoing basis. As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You may have contact with individuals who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.  The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas: Reception Customer Service Teamwork Document and File Management Data Entry Data Searches Purchasing Workforce Equity:   At Multnomah County, we are committed to maintaining an effective, respectful, and inclusive workplace. We value collaborative problem-solving and strive for continuous improvement. We strongly believe in workforce equity, diversity, and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. Department of Community Justice: Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community. The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 600 permanent, on-call, and temporary employees. The Department supervises approximately 9,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision. More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj . The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .   COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.  The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.  TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum  Qualifications/Transferable Skills* : Equivalent to the completion of the twelfth grade; AND Two years of general office support or customer service experience dealing directly with the public; Must be able to pass a thorough background investigation, including being fingerprinted on the first day of employment. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Administrative, clerical, or customer service experience in a criminal justice agency; Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions; Flexibility and the ability to work cooperatively with diverse work groups; Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms); Experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors; Ability to interpret, communicate, and apply policies and procedures. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military), or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION: The Application Packet: Please be sure to provide the materials below in your application submission:  Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application. Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities. Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications A phone screen, oral exam, written exam, or application review may be used to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting ADDITIONAL INFORMATION: This position is a union-represented position and qualifies for overtime pay. This recruitment will be used to fill multiple positions at different locations. Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.  This recruitment may be used to fill future regular, temporary, on-call, or limited-duration status positions. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Lily Wilson Email:  lily.wilson@multco.us Phone:  (971) 3785601
Library Technician 110122-002H
Eastern Florida State College Melbourne, Florida
Nov 02, 2022
Part time
Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Melbourne Campus in Melbourne, Florida. Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging.   The following minimum qualifications for this position must be met before any applicant will be considered:   High School Diploma or GED. Library work experience preferred. Interpersonal communication skills and exceptional customer service skills. Possesses PC skills and ability to use calculator and other typical office machines. Possesses software skills, word processing, and database experience. Possesses effective and professional oral and written skills. Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need. Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license.  In such cases, a valid Florida I.D. is required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. *   *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.   Minimum physical qualifications:  Able to occasionally lift, push, pull and/or move up to 40 pounds. Able to sit, stand, and kneel for extended periods of time. Work schedule subject to change, includes nights and some weekends. The hourly rate is $11.00 .  This position has been approved for up to 20 hours per week.  This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).  Applications will be accepted from November 2, 2022 through November 13, 2022 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Corrections Counselor
Multnomah County Dept. of Community Justice 421 SW 5th Ave. Portland OR 97204
Sep 09, 2022
Full time
OVERVIEW:  Are you an experienced and motivated individual with case management experience who is passionate about helping adults involved in the criminal justice system turn their lives around and create a better future? Multnomah County’s Department of Community Justice has multiple openings and is recruiting positive, motivated Corrections Counselors to work with medium and high-risk justice involved adults.  If this describes you, please apply! Corrections Counselors are responsible for providing field based, direct client services alongside a team of parole and probation officers, community health specialists and community providers. These positions will work out of the Transition Services Unit, DCJ, Mead Building, as well as work in the field providing services in clients’ homes, shelters, on the streets, or wherever clients are residing throughout Multnomah County. Primary duties of a Corrections Counselor include:  Outreach and Engagement Case management (1:1 and group) Crisis Intervention Assessment and Transition Planning Assistance with Social Security Insurance, and Social Security Disability Insurance, OHP processes and forms completion. Housing Placement and Retention: emergency, transitional and long term Coordinate with other agencies and programs such as Health Department, Department of County Human Services, Sheriff’s Department and Oregon Department of Corrections, alcohol and drug treatment programs, department staff and others who are involved in the life of a justice involved individual Applicants must be willing to work a variety of shifts and weekends, and be able and willing to travel to various locations as needed. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.   Minimum Qualifications/Transferable Skills*: Bachelor’s degree from an accredited college or university with major coursework in psychology, sociology, criminal justice, social work, or a related field Minimum of two (2) years of counseling and case management experience; familiarity with motivational interviewing and stages of change research Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history, including fingerprinting on your first day of employment. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Childcare Teacher (Full-Time) - $1,000 Signing Bonus
Goodwill of Central and Southern Indiana 1329 Applegate Ln. Clarksville, IN 47129
Jul 21, 2022
Full time
*A signing bonus of $1,000 will be paid after 90 days of employment*   Pay for this position starts @ $14/hr. Imagine yourself as an early childhood educator where you can make a difference in the lives of children and families every day. Imagine learning from experienced educators in this field and having the opportunity to further your knowledge by earning your Child Development Credential for free. The Children’s Learning Center (CLC) is the only child care provider in southern Indiana to hold a National Early Childhood Program Accreditation (NECPA).  Our services set us apart from other child care facilities, allowing us to help all children, ages six weeks to five years, challenged to gifted, to develop to their full potential.  The Children’s Learning Center by Goodwill provides quality early childhood education by inspiring a love of learning, and nurturing child and family relationships, and individualizing instruction to the needs of each child. The center offers spacious classrooms, a natural playground and an art studio. As a Child Care Teacher, you will: Create and lead activities based on your observations of the children’s interests and needs Communicate daily with parents. Document and share the important milestones in their child’s day Keep the classroom safe and clean by following important procedures and guidelines Attend and participate in regular child care meetings and training sessions as scheduled Assists with backup coverage in other classrooms as necessary Ensures all paperwork is completed in an accurate and timely manner Administers medication as required Attends and participates in regular child care meetings and training sessions as scheduled Assists with backup coverage in other classrooms as necessary Required Competencies Customer Focus - Has the ability to see, comprehend and relate with students and parents in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the services offered by the organization; provides excellent service to internal and external customers. Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve goals. Information Monitoring/Reporting - Collects and reviews information to manage or improve processes and/or activities.  Completes all assigned reports.  Ethical - Adheres to procedures and protocol, including maintaining confidentiality, logging on and off procedures, and adherence to Goodwill’s values. Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.  Preferred Experience Degree and Credential Requirements - Continuing education in child development, early childhood education, or related field  Industry Expertise - Has worked in an environment caring for children from birth to six years of age. Instructional Strategies - Employs various approaches, learning styles, and channels to instruct students, such as communicating content in terms they can comprehend, organizing talking points for clarity, and repeating arguments when necessary. Uses a wide range of teaching devices and methodologies appropriate to the class content, the learners' level, goals, and priorities which increase student achievement results.   Other Requirements Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Has the ability to move and lift up to 40 pounds.  Minimum of 21 years of age - if supervising infants and toddlers; and a minimum of 18 years of age - if supervising older age groups. Accreditation Responsibilities - The Children’s Learning Center (CLC) is proud to hold a National Early Childhood Program Accreditation (NECPA).  As a result, the Teaching Assistants must pass a pre-employment criminal background investigation, including periodic drug screening, physicals, and annual TB tests Benefits:  Full-time employees may participate in a comprehensive benefits program that includes: Free child care services for your children/dependents Continuing education and leadership development Comprehensive health plan Paid time off (PTO) and paid holidays Life, dental and vision insurance Short- and long-term disability plans Nationally recognized preventive health and wellness program Section 125 pre-tax health spending account, dependent care spending account and premiums Retirement planning account(s) with generous company match %
Bartender
Outback Steakhouse 8845 Founders Square Drive # 130 Naples, FL 34119
Jun 03, 2022
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs2040 At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Take Away/To Go
Outback Steakhouse 8845 Founders Square Drive # 130 Naples, FL 34119
Jun 03, 2022
Full time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs2040 At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Director of Global Customer Support
Edpuzzle Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
May 09, 2022
Full time
Description: Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home. We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world. Responsibilities: Have a global vision of customer support Diversify team to provide excellent support to all our users around the world Coordinate and unify the different teams of customer support Guarantee response time and best-in-class quality customer support responses Develop and implement methods to quantify customer issues, doubts, and common questions Deliver reports to Product team to improve UX and reduce workload for the CS team Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points Draft and implement the department’s budget Ensure consistent execution of our Support objectives as measured by a variety of KPIs Manage escalation of critical customer issues Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment Own global strategy for time zone handoff, operational delivery, and measurement Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally) Recruit, interview, hire, and train departmental supervisory staff Provide constructive and timely performance evaluations Requirements: Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Strong supervisory and leadership skills Ability to prioritize tasks and to delegate them when appropriate Ability to function well in a high-paced and at times stressful environment Proficient with customer service software, databases and tools Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company Adaptability to change Awareness of industry trends and applications High-speed internet connection Education and Experience: 5+ years of experience building and leading world class global support teams with high impact results Experience in a high-growth SaaS company preferred Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation Previous experience with managing, coaching and developing teams across different locations, cultures and countries Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington Benefits: About remote positions: Work remotely from the comfort of your own home or chosen workspace Receive guidance from your manager & ask all the questions you need Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals Benefits Competitive salary Medical, vision, and dental insurance 401(k) matching Flexible PTO MacBook, monitor, and flexible work-from-home setup Incredible opportunity to grow, learn & build lifetime bonds with other passionate people Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Executive Director of Institutional Advancement
Hawkeye Community College Waterloo, IA
Apr 28, 2022
Full time
Executive Director of Institutional Advancement Reports To:    President, Hawkeye Community College   Do you excel in effectively communicating with people and also have a passion for building community relationships?  Do you desire to be part of a leadership team that has a mission and vision to impact students as well as businesses and the community around you? If so, Hawkeye Community College has a great opportunity for you. Hawkeye Community College is looking for an Executive Director of Institutional Advancement to join their team. This position is responsible for planning and executing a comprehensive advancement program in support of the College’s mission as well as oversees the planning and execution of capital development programs. Additionally, the Executive Director of Institutional Advancement assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Furthermore, this position serves as member of the President’s confidential staff and Hawkeye Community College Foundation, as well as performs special projects for the President of the College.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. Today, Hawkeye Community College service more than 25,000 individuals and awards almost 1,500 diplomas and degrees annually.  Hawkeye has a community impact of $106 million and 1,400 jobs.  Since 1966, the college has graduated more than 50,000 students, with 94 percent staying in Iowa. Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website:   Hawkeye Community College Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Cultivates and solicits donors and prospective donors through prospect research, personal contacts, relationship building efforts, and events. Communicates the Foundation’s mission and plans to donors, potential donors, Hawkeye Community College Foundation Board members, faculty/staff, students, alumni and friends of Hawkeye Community College. Develops, recommends, and administers the annual Foundation budget. Assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Remains current on fundraising trends, ethics, laws, community fundraising events, national programs and fundraising activities with community colleges within Iowa. Advises the President and Administrative Cabinet in matters affecting fundraising. Directs and administers the overall planning and activities of the Hawkeye Community College Foundation including annual, major and targeted campaigns, special events, and projects. Manages Foundation records and historical data. Supports the College in its efforts to acquire specific resources (i.e., special fundraising). Manages comprehensive records for Foundation reporting including state and federal reports, audits, standard operating procedures, legal agreements, 501(c)(3) procedures, income tax and sales tax reports, and investment guidelines. Prepares reports for the President and Cabinet, Foundation Board, Board of Trustees, and local, state, and federal agencies. Assists in identifying and recruiting potential members to the Foundation Board. Supervises staff responsible for grant writing and management and alumni relations. Performs other related duties as assigned by the President and the Foundation Board.   Minimum Qualifications Master’s degree in philanthropy, non-profit development, education, business, marketing, or related field. Minimum of three years successful fundraising experience for a nonprofit organization. Significant record of progressive fundraising experience with increasing levels of responsibility. Understanding of various gift instruments, estate planning, trust administration, gift planning strategies, and related tax laws. Proven ability to develop and implement fundraising special events and projects. Evidenced competence in budget planning and management. Established ability to lead, manage, coordinate and supervise staff, and a broad and diverse range of activities and people. Demonstrated ability to directly solicit funds from individuals. Demonstrated understanding of and commitment to the comprehensive community college philosophy. Demonstrated computer skills and knowledge of Microsoft Office and Google programs. Demonstrated public relations and marketing skills. Demonstrated ability to establish and maintain policies and practices Tolerance for differing points of view, as well as excellent written and oral communication skills. Demonstrated ability to work in a team environment. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.  Preferred Qualifications Experience in a higher education institution; CFRE (Certified Fundraising Executive) credential. Experience with fund development software (Results Plus, FundEZ, Almabase software preferred). Working Conditions  Anticipated schedule is Monday through Friday with flexible hours including nights and weekends.  Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.  Employment Status Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the candidate’s education and experience.   Application Procedure Complete an online application at hawkeyecollege.edu/employment/2017 along with the following required materials: Submit/upload a cover letter. Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Candidates invited as finalists in the process will be asked to send official transcripts and undergo a reference check.  Employment is contingent on successful completion of a criminal background check. Submit the online application and all required materials by Sunday, May 22, 2022 at 11:59 p.m. Preference will be given to candidates who submit the required materials on or before May 22nd. This position will remain open until filled. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Customer Account Professional
Arbella Insurance Quincy, MA
Apr 20, 2022
Full time
The Arbella Customer Account Professional works with our agents and their customers to ensure proper coverages through an exceptional customer service experience. As a licensed agent, this critical role handles all Arbella policy inquiries and consults with customers on Arbella products and offerings that best meet their needs. This position serves as an extension of Arbella’s Independent Agents and directly contributes to their customer retention and overall profitable growth. The Arbella Customer Account Professional is a licensed agent; comprehensive training and company sponsored agent licensing is provided by Arbella in order to have high quality front line representation for the service center. The Arbella Customer Account Professional understands our Agents’ overall business objectives, and provides insureds with the exceptional customer service experience and advocacy our Agents have come to expect from Arbella. Through total service consultation, Arbella Customer Account Professionals manage inbound customer inquiries and proactively reach out to customers to provide advice and direction to help mitigate risk (no cold calls),As part of an extended hour operation, this position offers flexible scheduling and some incentives. Key Responsibilities Sensitive to the needs of our agents and customers, acts in a consultative manner to address the needs of all policy matters, while delivering paramount customer service. Receive inbound calls to assist insureds with underwriting of their policies, answer and process billing inquiries and make policy changes as needed. Counsel & advise insured including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries. Identifies and recommends beneficial coverage enhancements,  s and works within appropriate underwriting authority and agency preference.  Collaborates with agents and management to understand business objectives and includes these objectives to deliver outstanding customer service. Responds to agent preferences in all aspects of underwriting campaigns and maintains high level of service with each interaction. Maintenance of client files and/or automated account records in an accurate and orderly fashion within acceptable standards set by agency management. This includes supporting the processing of new business, rewrites, conversion business, endorsements, cancellations and renewals. Performs a variety of policy maintenance activities to support the customer relationship. Respond to existing clients and designated prospect inquiries to identify both new and/or additional insurance needs, recommend coverages, calculate and quote premium rates for recommended protection, explain policy features & benefits, present options and upgrades and provide an overall analysis of protecting the individual property & casualty exposures. Skillful in client relationship management and able to effectively harbor these relationships to meet or exceed productivity and quality targets. Review all applications, renewal requests and endorsement compliance with underwriting authority and guidelines. Completes outbound calls to obtain necessary information for policy transactions, renewal opportunities and coverage counseling. Requirements 2 years of customer service experience needed Work experience in an agency with a MA or CT Property & Casualty license highly desirable. Excellent customer service, communication and collaboration skills needed Ability to work in a fast paced environment with a strong attention to detail required.
Operations - Customer Service Rep - Full Time/Part Time - Hybrid
Arbella Insurance Quincy, MA
Apr 20, 2022
Full time
Arbella is seeking motivated candidates who have a passion for providing exceptional customer service! Positions are available for Customer Service Representatives who enjoy working with customers in a collaborative environment. This position includes a 5 week training program, a comprehensive on-boarding experience and lots of career growth! The key responsibility in this critical role is to respond to our customers in a timely, efficient, and professional manner. This includes managing inbound customer inquiries and providing expert problem solving skills. Full time/part time schedules are available with hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is full trained. Join a Best Place to Work Company! Key Responsibilities: Provide timely, courteous, and efficient customer service to customers and our business partners regarding policy and billing inquiries. Communicate with internal and external customers via telephone and email. Responsible for building and maintaining positive relationships with customers and co-workers. Initiate corrections as a result of a telephone call or correspondence, coordinating corrections to completion. Answer written correspondence. Enter policy and billing data into appropriate information systems for insurance policy cancellations, reinstatements, and billing corrections. Make informed judgments, within authorized parameters, regarding payment plan exceptions. Keep supervisor informed, verbally and in writing, of activities and problems that impact the customer. Suggest possible solutions to problems. May be called upon to assist with the training of new Customer Service Representatives. Requirements Some work experience in a service environment needed. Excellent customer service, communication and collaboration skills. Proficiency in Spanish or Portuguese would be desirable but not required. This career opportunity starts at $20.00 per hour and up depending on skills and work experience. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Apply today!!
Information Security Specialist - DFM - 22994
Federal Reserve Board Washington, District of Columbia
Apr 12, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: The Information Security Specialist performs technical automation and compliance analysis related to information technology (IT) security issues. This position participates in special studies and projects associated with information security-related legislation and the implementation of relevant regulations and Federal Reserve System (FRS)-wide information security practices and policies. This position assists in assessing Board systems compliance with the Federal Information Security Modernization Act (FISMA), and Federal Risk and Authorization Management Program (FedRAMP) activities to mitigate data risks including data loss, data protection and ensuring data privacy Assists supported divisions with information security and privacy compliance matters. This position requires knowledge of security standards and practices, legislative requirements (FISMA, FedRAMP, Privacy Act, etc.), and internal controls relating to the Sarbanes-Oxley Act (SOX). REQUIRED SKILLS: Must have excellent oral and written communication skills typically acquired through completion of a bachelor’s degree or equivalent experience. Must have demonstrated knowledge of and competence in the application of security to advanced information systems and at least 3 years of specific experience in information security, information technology, IT auditing, IT compliance or related field. Requires knowledge of general IT security theory and practices is expected. Strong technical writing experience is required, as well as a demonstrated ability to research and formulate recommendations on complex IT and compliance issues. Must have general knowledge of laws and regulations governing all aspects of IT security as it relates to the Federal government. Knowledge of FISMA, FedRAMP, and SOX requirements, NIST security guidance, and OMB security mandates is highly desirable.  An understanding of how FISMA and FedRAMP apply to the unique nature of the work performed at the Board in the supported divisions (i.e., facility operations, law enforcement, financial services, and human resource administration) is highly preferred. Requires an excellent customer service philosophy, demonstrated commitment to teamwork and strong ethical standards. Must have demonstrated ability to work on multiple projects simultaneously while meeting critical deadlines. 1. Works with senior team members and clients to develop information system security lifecycle plans in compliance with applicable security statutes and regulations. 2. Assists project teams to ensure a holistic approach to security and privacy, and coordinates interim work products with senior staff members. 3. Works closely with the Division of IT security teams to support compliance with the Board Information Security Program (BISP) throughout DFM and MGT’s computing environment. 4. Involved in FISMA and FedRAMP compliance activities including staying current with the legislation, National Institute of Standards and Technology (NIST) and Office of Management and Budget (OMB) requirements, and FRS and Board implementation and documentation standards. Work directly affects the Board’s FISMA, FedRAMP, SOX, Privacy-related activities as well as external parties including the FRS, Office of Employee Benefits (OEB), application service providers, and commercial vendors. Many of these activities are critical to the Board and the well-being of Board staff.  Failure to properly complete the security assessment and authorization process could subject the Division to Office of Inspector General (OIG) audits or criticism by OMB or the external auditors. Communications are with information assurance team, individual clients in the supported divisions and technical working groups. The purpose and extent of each contact is different and the incumbent must be able to skillfully motivate, evaluate, and positively influence individuals or groups to obtain objectives. Assists with the organization of planning meetings for new and existing projects; coordinating new requirements mandated by statute or regulation, and coordinating the development of holistic security systems across a diverse clientele. Remarks: • Experience with cloud security and FedRAMP preferred. • Experience conducting or preparing for FISMA security assessments preferred. This is a term position that is scheduled to expire 1/1/2024.
Procurement Policy & Compliance Specialist - DFM - 22887
Federal Reserve Board Washington District of Columbia
Mar 30, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: The Procurement Policy and Compliance Specialist is responsible for assisting the Procurement team in support of the Financials, Procurement, Self-Service and other applications. Provides assistance with maintenance of vendor, customer, bank, and other data stored within the Enterprise Resource Planning (ERP). Provides assistance with changes to system setups, testing, user training and documenting business processes. Assists in the development of procurement policies and procedures, coordinating risk management assessments, internal controls, and records management. Responsible with data analysis, strategic sourcing, and various dashboard tools. REQUIRED SKILLS: Requires a Bachelor’s degree in a relevant field or equivalent work experience plus one year of experience in administration, general business functions, and/or information systems support. Must have knowledge of basic accounting and/or procurement principles. Ability to effectively interact with users and gather requirements. Possess effective analytical abilities and communication skills, both oral and written. Must pay close attention to detail to ensure accuracy in all aspects of the job. Must have excellent organizational skills an ability to prioritize. Effectively works independently and as a team member in order to provide excellent customer service to client users. Must be proficient in office automation software, including Word and Excel. Must work with multiple automated systems and understand the interfaces between those systems. Probes and analyses problems to determine their nature and scope. Ensures the many modules, subparts and toolsets work cohesively together to produce expected and reliable results. Work effort must constantly be monitored for the interaction of on-going and new work, changing business needs, demands of new stakeholders, or technical innovation. Assists with all aspects of the Enterprise Resource Planning (ERP) solution setups associated with vendors, customers, bank information and other data types. Assists with maintenance on existing data to strengthen data integrity. Works with the Procurement team to ensure the appropriate setups are made to properly support the requirements of the software applications and environment. Ensures appropriate standards and procedures are followed. Understands client’s functional processes and business needs. Analyzes and recommends solutions for solving problems associated with the setups of the applications and the integration of disparate systems. Translates and defines the clients’ requirements into accurate system setup and configuration and makes suggestions and alternate methods for resolving issues. Recommends procedures or policies to management and users for process improvements. Provides analytical support for recommendations. Effectively works independently and as a team member in order to provide excellent support to client users. Assists the Manager with the identification of training standards and programs on professional acquisition training, certification and career development needs to ensure that Procurement staff have the relevant professional and skill training to meet current and future needs of the organization. Provides back-up support to the Manager on the Purchase card program, Board training for CORs, and Purchase cardholders and reviewing managers. Works to ensure that the records management system and contract files are reviewed for completeness, appropriateness, timeliness, consistency of approach, and are consistent with applicable records management standards, and easily retrievable from FIRMA, the enterprise system, or shared drive. Performs reviews to evaluate overall management effectiveness. Stays abreast of relevant legislation, regulations, policies, and internal control and management practices. Assists in development of informational material to inform, clarify and explain regulatory and policy changes, and recurring errors observed during contract or audit review. Assists with and prepares briefings, makes presentations and recommendations to management on possible changes to Procurement policies, procedures, and practices. Stays abreast of the new functionality and technical advancements provided by the latest versions of the software solutions. Works with the team, clients, and others to determine how the new functionality should be implemented into the Board’s environment. Works in a typical Office environment. Full vaccination is required as a condition of employment, unless a legally required exception applies. This is a term position set to expire 1/1/2026
Seasonal Student Worker – Honeyman
Oregon Parks and Recreation Florence, OR
Mar 07, 2022
Full time
Title: Seasonal Student Worker – Honeyman Job Number: REQ-90487 Salary: $2,719 – $2,802 per month Location: Jessie M Honeyman Memorial State Park     PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.   Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?   If this sounds like you, come join our seasonal team as a Seasonal Student Worker and support one of Oregon’s greatest resources – State Parks!   This recruitment announcement will be used to fill multiple vacancies and future vacancies for Jessie M Honeyman Memorial State Park .   This position falls under the classification Student Office Worker .   Our Mission OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.   Our Operating Principles Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.     What you will do: As a Seasonal Student Worker, you will assist or supplement a permanent, trained work force by performing repetitive and routine field work that can be easily learned on the job.   In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.  You will also operate boat and sandboard rentals.     Minimum Qualifications: Must be enrolled at least half-time in high school   The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .     What we are looking for (Desired Attributes): Ability to listen to what people say and ask appropriate questions to obtain needed information. Demonstrated common courtesy while communicating with others. Basic computer skills. Ability to monitor and implement routine procedures while providing customer service. Ability to provide people with information in relation to park rules. Experience in cash handling and/or reconciliation. Ability to assist with the performance of restroom cleaning, landscaping and groundskeeping tasks. Desire to promote a culturally competent and diverse work environment.     What's in it for you: This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.     LINK TO OFFICIAL STATE APPLICATION (required)
Seasonal Student Worker – Fort Stevens
Oregon Parks and Recreation Fort Stevens State Park
Feb 28, 2022
Full time
Title: Seasonal Student Worker – Fort Stevens Job Number: REQ-89716 Salary: $2,719 – $2,802 per month Location: Fort Stevens State Park     PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.   Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?   If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!   This recruitment announcement will be used to fill multiple vacancies and future vacancies for Fort Stevens State Park .   This position falls under the classification Student Office Worker .   Our Mission OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.   Our Operating Principles Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.     What you will do: As a Seasonal Student Worker at Fort Stevens State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine office work that can be easily learned on the job. You will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.     Minimum Qualifications: Must be enrolled at least half-time in high school.   The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .     What we are looking for (Desired Attributes): Ability to listen to what people say and asking appropriate questions to obtain needed information. Ability to provide factual information based on observation, knowledge and understanding. Demonstrated common courtesy while communicating with others. Basic computer skills. Ability to make change and prepare simple cash reconciliation reports. Desire to promote a culturally competent and diverse work environment.     What's in it for you: This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.     LINK TO OFFICIAL STATE APPLICATION (required)
Seasonal Student Worker – Nehalem Bay
Oregon Parks and Recreation Nehalem Bay State Park
Feb 28, 2022
Full time
Title: Seasonal Student Worker – Nehalem Bay Job Number: REQ-88577 Salary: $2,719 – $2,802 per month Location: Nehalem Bay State Park     PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.   Would you enjoy working on a team where you can develop excellent customer service skills and learn about park maintenance and operations? Do you have strong people skills and a desire work in one of Oregon's most loved places?   If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!   This recruitment announcement will be used to fill multiple vacancies and future vacancies for Nehalem Bay State Park .   This position falls under the classification Student Office Worker .   Our Mission OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.   Our Operating Principles Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.     What you will do: As a Seasonal Student Worker at Nehalem Bay State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine work that can be easily learned on the job.   In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.     Minimum Qualifications: Must be enrolled at least half-time in high school.   The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .     What we are looking for (Desired Attributes): Ability to work with computers in a Microsoft Windows environment. Previous cash-handling experience in a sales environment preferred. Desire to promote a culturally competent and diverse work environment.     What's in it for you: This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.     LINK TO OFFICIAL STATE APPLICATION (required)
Program Coordinator
University of Washington | Institute for Health Metrics and Evaluation
Dec 30, 2021
Full time
The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations. Our vision is to provide policymakers, donors, and researchers with the highest-quality quantitative evidence base so all people live long lives in full health. IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which are cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members. IHME has an outstanding opportunity for a Program Coordinator   that will provide day-to-day program support performing complex and varied fiscal and administrative functions within IHME and supporting the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios research and the UW Population Health Initiative programs. The Program Coordinator serves as a resource and a point of contact for accurate information about these programs in relation to events, conferences, summits, and key research deliverable timelines. This position requires an individual to build effective working relationships with individuals within and outside the organization from a variety of professional levels and backgrounds while exhibiting poise, responsiveness, a keen awareness of details, and impeccable integrity when dealing with sensitive materials and topics. The individual will independently provide overall effective and efficient communication and coordination for each program, interpreting and applying policies, guidelines, and procedures to answer inquiries from faculty, fellows, staff, students, and global external collaborators. The individual must develop an awareness of the research context of the programs they partner with in order to best understand priorities and execute work against demanding deadlines and while juggling multiple tasks. Additionally this position operates the reception desk and is the dedicated resource to IHME faculty, staff and visitors. The Program Coordinator is the initial contact for visitors to the Institute. This position is key to presenting a first impression of the Institute in the best manner possible and requires a high level of professionalism. This role will be an active member of the Financial Planning and Operations team and will report to the Assistant Director of Administration. This position is contingent upon project funding availability. RESPONSIBILITIES: Program support and coordination Provide accurate and efficient communication to staff, faculty, fellows, and the public with information and interpretation of policies and procedures related to the program’s specialties. Coordinate and lead meetings with faculty and staff to schedule out projected events/meetings, determining scope and necessary elements. Lead and meet timelines for these projects as assigned by program directors. Manage and organize conferences, summits, and guest speaking events with internal and external collaborators, government officials, media, and public and private institutions, to include coordinating meeting logistics, scheduling appointments and meetings, coordinating travel arrangements, and preparing business visa application documents for faculty and visitors as needed. Assist program heads with composing or editing reports and meeting presentation materials per IHME’s style guidelines. Initiate purchases of goods, services, and supplies in accordance with UW policies and procedures as needed, check order status and resolve problems efficiently and effectively. Analyze and process expense reports, reimbursements, and check requests in an accurate and timely fashion. Identify mechanisms to improve operations, decrease turnaround times, and streamline work processes. Reception support Provide assistance with day to day front desk duties, to include, but not limited to: answering phones, maintaining front desk email account and schedule, greeting visitors and facilitating smooth transitions to meetings, ordering business cards, providing estimates for shipping, packaging  and entering requests, receiving and notifying for packages, maintaining various logs, daily kitchen and conference room upkeep, and working with building management and staff for facility operations. Professionally conduct work with the highest level of integrity and discretion as it relates to international visitors and dignitaries, faculty, staff, and students. Assist with Institute administrative tasks, including but not limited to: assembly of professional documents for Scientific Oversight Group (SOG) and IHME Board of Directors, data entry and moderate clerical support for presentation materials. Utilize independent judgment and discretion while engaging with internal and external collaborators, government officials, media, and public and private institutions and representatives. Other duties as assigned. MINIMUM REQUIREMENTS: High school graduation or equivalent AND two years of experience in supporting a program and/or executives OR equivalent education/experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS: Adept diplomacy and exemplary interpersonal skills required. Must be agile at forming respectful and rewarding relationships with people with different levels of experience and expertise from a variety of cultural, linguistic, and professional settings. Ability to react with appropriate levels of urgency and creatively solve problems to situations and events that require quick response or turnaround. High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company. Strong MS Office software skills – proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook, email, calendaring, and scheduling are minimum requirements. Track record of being organized and detail-oriented, with an ability to work both independently and collaboratively to achieve objectives. Ability to thrive in a fast-paced and collaborative environment to manage multiple priorities while coordinating resources needed to meet deadlines. Flexibility and willingness to assume new tasks or special projects. Flexibility to work nights and weekends a must. Interest in learning about the Institute’s work and an ability to clearly relate and communicate its work. A commitment to working to alongside others at IHME to illuminate the health impacts of systemic racism and to work within IHME to make our organization more diverse and inclusive.  See IHME’s DEI statement here:    http://www.healthdata.org/get-involved/careers/dei WORKING CONDITIONS: Weekend and evening work sometimes required. This position is open to anyone authorized to work in the U.S. The UW is not able to sponsor visas for staff positions. This position is located in Seattle, Washington working in-person at the IHME office on UW Campus. Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready.  Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Bartender Columbus, OH
Outback Steakhouse 2020 Polaris Pkwy Columbus, OH 43240
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs3668/15min At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
ToGo/Take Away - Columbus, OH
Outback Steakhouse 2020 Polaris Pkwy Columbus, OH 43240
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs3668/15min At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Host & Busser - Columbus, OH
Outback Steakhouse 2020 Polaris Pkwy Columbus, OH 43240
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME. ¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar! If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview. https://calendly.com/obs3668/15min At  Outback Steakhouse,  we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. Join for the Fun, Stay for the Career! We Offer Amazing Benefits!