Emergency Infant Services is seeking a part-time, Bilingual Case Manager to join our team!
About Us: Emergency Infant Services (EIS) is a not-for-profit organization that provides temporary assistance to children five and younger in the Tulsa area. EIS provides the most basic of needs: food, formula, clothing, and diapers, along with other children’s items. EIS provides support for thousands of infants and toddlers annually. EIS believes in providing families facing financial challenges with immediate help because a hungry child cannot wait.
The Case Manager is primarily responsible for interviewing clients to assess need and recommend actions to assist infants and/or children in the household. This role provides assistance with community resources for EIS (including Social Services staff, volunteer interviewers and partner organizations) by providing families with EIS services as well as linking them to community agencies and programs that may meet needs outside of EIS’ range of services.
Essential Duties & Responsibilities:
Introduces clients to services provided by EIS as well as our partner agencies.
Interviews clients to assess need and recommend actions to address children and family in the household.
Participates on EIS and/or partner agency committees and task forces.
Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
Adjusts priorities and schedules to meet specific client needs.
Identifies and discusses with supervisor and other appropriate staff members, ways to improve work processes, efficiency, and quality.
Attends mandatory educational programs identified by the EIS.
When possible, attend agency meetings to help establish an active network of community resources. Attend community events and fairs as needed to promote the services and mission of EIS.
Perform other duties as assigned.
Education & Experience:
Bachelor’s Degree or equivalent education/experience is preferred
Minimum of 2 years of experience within a social services or nonprofit agency
Prior experience in family care preferred
Requires Skills/Abilities:
Fluent in English and Spanish
Excellent interpersonal and communication skills
Thorough knowledge of Microsoft Office Suite
Ability to analyze data and produce reports
Emergency Infant Services is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local laws. We are committed to creating an inclusive environment for all employees.
Jan 04, 2023
Part time
Emergency Infant Services is seeking a part-time, Bilingual Case Manager to join our team!
About Us: Emergency Infant Services (EIS) is a not-for-profit organization that provides temporary assistance to children five and younger in the Tulsa area. EIS provides the most basic of needs: food, formula, clothing, and diapers, along with other children’s items. EIS provides support for thousands of infants and toddlers annually. EIS believes in providing families facing financial challenges with immediate help because a hungry child cannot wait.
The Case Manager is primarily responsible for interviewing clients to assess need and recommend actions to assist infants and/or children in the household. This role provides assistance with community resources for EIS (including Social Services staff, volunteer interviewers and partner organizations) by providing families with EIS services as well as linking them to community agencies and programs that may meet needs outside of EIS’ range of services.
Essential Duties & Responsibilities:
Introduces clients to services provided by EIS as well as our partner agencies.
Interviews clients to assess need and recommend actions to address children and family in the household.
Participates on EIS and/or partner agency committees and task forces.
Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
Adjusts priorities and schedules to meet specific client needs.
Identifies and discusses with supervisor and other appropriate staff members, ways to improve work processes, efficiency, and quality.
Attends mandatory educational programs identified by the EIS.
When possible, attend agency meetings to help establish an active network of community resources. Attend community events and fairs as needed to promote the services and mission of EIS.
Perform other duties as assigned.
Education & Experience:
Bachelor’s Degree or equivalent education/experience is preferred
Minimum of 2 years of experience within a social services or nonprofit agency
Prior experience in family care preferred
Requires Skills/Abilities:
Fluent in English and Spanish
Excellent interpersonal and communication skills
Thorough knowledge of Microsoft Office Suite
Ability to analyze data and produce reports
Emergency Infant Services is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local laws. We are committed to creating an inclusive environment for all employees.
DEPARTMENT: Front of House POSITION: Patron Services Supervisor REPORTS TO: Front of House Director CLASSIFICATION: Part time WORK SCHEDULE: 20+ hours per week, Tuesday-Sunday, day and evening shifts, subject to change. COMPENSATION: $25.00 per hour
POSITION SUMMARY
The Tony Award-winning Berkeley Repertory Theatre seeks two patron services supervisors. These positions support our front facing teams while elevating the patron experience. In stressful situations, the patron services supervisors are calm, kind, and present. They are organized and able to work with and support the front of house and box office teams. The patron services supervisor is committed to providing radically inclusive and welcoming experiences for all patrons, regardless of their nationality, race, ethnicity, age, gender, sexual orientation, religion, ability, or culture. This opportunity is best suited for candidates with a strong commitment to the patron experience. A background in theatre house management, special events management, catering, bartending, and hotel hospitality is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Checks in with the box office an hour and a half before each performance to assess challenges and opportunities.
Ensures all front of house checklists are accurately completed each performance.
Assists the front of house director with storage and quality of front of house goods.
Manages deposits with the lead on duty.
Ensures front of house staff clock in and out in accordance with payroll procedures.
Creates daily reports for the front of house director regarding staff attendance and shift coverage.
Assists the box office with will-call, as needed.
Assists the front of house director with events on campus.
Manages lost and found for patrons, artists, and staff.
Responds to patron complaints before, during, and after performances.
Communicates with patrons and artists in a welcoming and professional manner.
Collaborates across departments, including production, box office, artistic, development and marketing.
Advances Berkeley Rep’s diversity, equity, inclusion, access, and anti-racism efforts.
Actively participates in workshops and trainings as requested, including harassment prevention, EDIA, and bystander intervention trainings.
Executes other duties as assigned.
QUALIFICATIONS AND SKILLS
Two years of experience with bar/restaurant POS systems. Experience with CAKE a plus.
Excellent active listening and verbal communication skills; English fluency is required.
Ability to lift, push, and pull 25 lbs.
Fully vaccinated against COVID-19.
Demonstrated commitment to supporting a diverse community of patrons, artists, and staff.
Ability to balance operating quickly and efficiently with periodic lulls.
Interest in and commitment to equity, diversity, access, and inclusion.
Excellent customer service skills.
Ability to problem solve, adapt, and respond to changing work situations and environments.
APPLICATION PROCEDURE Berkeley Rep is an equal opportunity employer and offers a diverse, congenial, casual environment conducive to professional growth. Position available immediately. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “PSS” in the subject line to be considered. Persons from diverse backgrounds are highly encouraged to apply. Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.
Dec 21, 2022
Part time
DEPARTMENT: Front of House POSITION: Patron Services Supervisor REPORTS TO: Front of House Director CLASSIFICATION: Part time WORK SCHEDULE: 20+ hours per week, Tuesday-Sunday, day and evening shifts, subject to change. COMPENSATION: $25.00 per hour
POSITION SUMMARY
The Tony Award-winning Berkeley Repertory Theatre seeks two patron services supervisors. These positions support our front facing teams while elevating the patron experience. In stressful situations, the patron services supervisors are calm, kind, and present. They are organized and able to work with and support the front of house and box office teams. The patron services supervisor is committed to providing radically inclusive and welcoming experiences for all patrons, regardless of their nationality, race, ethnicity, age, gender, sexual orientation, religion, ability, or culture. This opportunity is best suited for candidates with a strong commitment to the patron experience. A background in theatre house management, special events management, catering, bartending, and hotel hospitality is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Checks in with the box office an hour and a half before each performance to assess challenges and opportunities.
Ensures all front of house checklists are accurately completed each performance.
Assists the front of house director with storage and quality of front of house goods.
Manages deposits with the lead on duty.
Ensures front of house staff clock in and out in accordance with payroll procedures.
Creates daily reports for the front of house director regarding staff attendance and shift coverage.
Assists the box office with will-call, as needed.
Assists the front of house director with events on campus.
Manages lost and found for patrons, artists, and staff.
Responds to patron complaints before, during, and after performances.
Communicates with patrons and artists in a welcoming and professional manner.
Collaborates across departments, including production, box office, artistic, development and marketing.
Advances Berkeley Rep’s diversity, equity, inclusion, access, and anti-racism efforts.
Actively participates in workshops and trainings as requested, including harassment prevention, EDIA, and bystander intervention trainings.
Executes other duties as assigned.
QUALIFICATIONS AND SKILLS
Two years of experience with bar/restaurant POS systems. Experience with CAKE a plus.
Excellent active listening and verbal communication skills; English fluency is required.
Ability to lift, push, and pull 25 lbs.
Fully vaccinated against COVID-19.
Demonstrated commitment to supporting a diverse community of patrons, artists, and staff.
Ability to balance operating quickly and efficiently with periodic lulls.
Interest in and commitment to equity, diversity, access, and inclusion.
Excellent customer service skills.
Ability to problem solve, adapt, and respond to changing work situations and environments.
APPLICATION PROCEDURE Berkeley Rep is an equal opportunity employer and offers a diverse, congenial, casual environment conducive to professional growth. Position available immediately. Please submit a cover letter and résumé to jobs@berkeleyrep.org with “PSS” in the subject line to be considered. Persons from diverse backgrounds are highly encouraged to apply. Berkeley Rep will contact candidates of interest. Please, no calls or faxes. Only complete submissions will be considered.
Greet patient when entering the practice
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
File and maintain medical records
Confirms and schedule appointments
Answer telephone calls promptly and courteously
Collects co-pays or outstanding balances on the date of service
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
Dec 16, 2022
Full time
Greet patient when entering the practice
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
File and maintain medical records
Confirms and schedule appointments
Answer telephone calls promptly and courteously
Collects co-pays or outstanding balances on the date of service
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
Customer Service Representative
$14.29 / hour. Multiple part-time, regular positions (10-20 hours/week) and on-call positions (up to 28 hours/week) available.
James City County’s Parks and Recreation Department is seeking enthusiastic and hard-working applicants with a “people-first” attitude to interact with customers and provide information in response to inquiries about James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, including nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process. Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Assists in the implementation of emergency action plan and responds to emergencies.
Schedules the use of meeting rooms and coordinates group rentals for paying groups; assists with the setup of tables and chairs, audiovisual equipment as needed.
Serves as a Notary; keeps inventory of office supplies and point-of-sale items and places orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 02, 2022
Part time
Customer Service Representative
$14.29 / hour. Multiple part-time, regular positions (10-20 hours/week) and on-call positions (up to 28 hours/week) available.
James City County’s Parks and Recreation Department is seeking enthusiastic and hard-working applicants with a “people-first” attitude to interact with customers and provide information in response to inquiries about James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, including nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process. Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Assists in the implementation of emergency action plan and responds to emergencies.
Schedules the use of meeting rooms and coordinates group rentals for paying groups; assists with the setup of tables and chairs, audiovisual equipment as needed.
Serves as a Notary; keeps inventory of office supplies and point-of-sale items and places orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Multnomah County Dept. of Community Justice
Portland, OR
Pay Range:
$20.25 - $24.75 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
The Opportunity:
Do you excel at customer service and enjoy providing clerical and administrative support? Are you a team player who wants to be a part of an organization that contributes to the community and is recognized as a national leader in both adult and juvenile community justice? If so, we invite you to apply as an Office Assistant 2 here at the Multnomah County Department of Community Justice. This will be a continuous posting, as we expect to fill multiple roles on an ongoing basis.
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You may have contact with individuals who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Customer Service
Teamwork
Document and File Management
Data Entry
Data Searches
Purchasing
Workforce Equity: At Multnomah County, we are committed to maintaining an effective, respectful, and inclusive workplace. We value collaborative problem-solving and strive for continuous improvement. We strongly believe in workforce equity, diversity, and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
Department of Community Justice:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 600 permanent, on-call, and temporary employees. The Department supervises approximately 9,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills* :
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must be able to pass a thorough background investigation, including being fingerprinted on the first day of employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
Experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military), or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
This position is a union-represented position and qualifies for overtime pay.
This recruitment will be used to fill multiple positions at different locations.
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. This recruitment may be used to fill future regular, temporary, on-call, or limited-duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Lily Wilson
Email: lily.wilson@multco.us
Phone: (971) 3785601
Nov 28, 2022
Full time
Pay Range:
$20.25 - $24.75 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
The Opportunity:
Do you excel at customer service and enjoy providing clerical and administrative support? Are you a team player who wants to be a part of an organization that contributes to the community and is recognized as a national leader in both adult and juvenile community justice? If so, we invite you to apply as an Office Assistant 2 here at the Multnomah County Department of Community Justice. This will be a continuous posting, as we expect to fill multiple roles on an ongoing basis.
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You may have contact with individuals who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Customer Service
Teamwork
Document and File Management
Data Entry
Data Searches
Purchasing
Workforce Equity: At Multnomah County, we are committed to maintaining an effective, respectful, and inclusive workplace. We value collaborative problem-solving and strive for continuous improvement. We strongly believe in workforce equity, diversity, and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
Department of Community Justice:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 600 permanent, on-call, and temporary employees. The Department supervises approximately 9,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 360 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills* :
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must be able to pass a thorough background investigation, including being fingerprinted on the first day of employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
Experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military), or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
This position is a union-represented position and qualifies for overtime pay.
This recruitment will be used to fill multiple positions at different locations.
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. This recruitment may be used to fill future regular, temporary, on-call, or limited-duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Lily Wilson
Email: lily.wilson@multco.us
Phone: (971) 3785601
Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Melbourne Campus in Melbourne, Florida.
Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Library work experience preferred.
Interpersonal communication skills and exceptional customer service skills.
Possesses PC skills and ability to use calculator and other typical office machines.
Possesses software skills, word processing, and database experience.
Possesses effective and professional oral and written skills.
Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida I.D. is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Able to occasionally lift, push, pull and/or move up to 40 pounds.
Able to sit, stand, and kneel for extended periods of time.
Work schedule subject to change, includes nights and some weekends.
The hourly rate is $11.00 . This position has been approved for up to 20 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from November 2, 2022 through November 13, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Nov 02, 2022
Part time
Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Melbourne Campus in Melbourne, Florida.
Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Library work experience preferred.
Interpersonal communication skills and exceptional customer service skills.
Possesses PC skills and ability to use calculator and other typical office machines.
Possesses software skills, word processing, and database experience.
Possesses effective and professional oral and written skills.
Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida I.D. is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Able to occasionally lift, push, pull and/or move up to 40 pounds.
Able to sit, stand, and kneel for extended periods of time.
Work schedule subject to change, includes nights and some weekends.
The hourly rate is $11.00 . This position has been approved for up to 20 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from November 2, 2022 through November 13, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Partner with staff and other leaders to develop improvements
Supervise, monitor, track, and direct day to day staff operations
Ensure team supports and adheres to all improvement measurements
Work closely with manager for staff performance issues
Work directly with customers in escalated situations
Collaborate with other management on employee selection, career development, and training
Maintain a positive work environment that supports a quality driven team
Assume accountability for ensuring individual/team meet their performance metrics
Continuous coaching of the team to ensure the individual/team performance goals are achieved
Identify high potential staff for succession planning
Facilitate meetings to communicate team performance goals and results; share general corporate communications; and provide a forum for surfacing opportunities and/or issues
Use a balanced scoreboard to manage team performance
Provide regular performance reports to the Business manager
Work with other departments to promote positive customer experience and improve market share
Work directly with customers in a sales and service capacity as needed
Perform Human Resources duties
Oct 28, 2022
Full time
Partner with staff and other leaders to develop improvements
Supervise, monitor, track, and direct day to day staff operations
Ensure team supports and adheres to all improvement measurements
Work closely with manager for staff performance issues
Work directly with customers in escalated situations
Collaborate with other management on employee selection, career development, and training
Maintain a positive work environment that supports a quality driven team
Assume accountability for ensuring individual/team meet their performance metrics
Continuous coaching of the team to ensure the individual/team performance goals are achieved
Identify high potential staff for succession planning
Facilitate meetings to communicate team performance goals and results; share general corporate communications; and provide a forum for surfacing opportunities and/or issues
Use a balanced scoreboard to manage team performance
Provide regular performance reports to the Business manager
Work with other departments to promote positive customer experience and improve market share
Work directly with customers in a sales and service capacity as needed
Perform Human Resources duties
Washington State Department of Health
Tumwater, WA
This is a full-time, project Health Services Consultant 1 located within the Division of Disease Control & Health Statists’ Center for Health Statistics. This project position is currently funded through July 31, 2023.
Reporting to the Vital Records Registration Section Supervisor, you will assist with the Washington Electronic Death Registration System’s (EDRS) Replacement Project training and efforts.
As the Vital Records Registration Specialist, you will assist with:
Project needs assessments.
Project training plan activities and project materials.
Providing formal training to project partners to ensure uniform application of registration practices.
Provide technical assistance and consultation to local health departments, funeral homes, medical providers, medical examiners/coroners, hospitals, midwives, county clerks/auditors and the public on program support to the statewide systems for vital records registration and issuance, Washington Health, and Life Events (WHALES).
The Washington State Department of Health supports the implementation of the Governors Executive Order 22-04, The Pro-Equity Anti-Racism (PEAR) Plan & Playbook. The mission of PEAR is to promote equitable access to opportunities, power, and resources across government that reduce disparities and improve outcomes statewide. The Disease Control and Health Statistics (DCHS) division is committed to the PEAR principles and will center racial justice, ensure equitable access, and address health disparities in marginalized communities.
The duty station for this position is Tumwater, Washington. The incumbent in this position will be expected to maintain a hybrid work schedule, with a combination of in-person and remote work. The incumbent must have internet access and connectivity to telework (mobile work) or will be expected to work full time in-person.
Oct 21, 2022
Full time
This is a full-time, project Health Services Consultant 1 located within the Division of Disease Control & Health Statists’ Center for Health Statistics. This project position is currently funded through July 31, 2023.
Reporting to the Vital Records Registration Section Supervisor, you will assist with the Washington Electronic Death Registration System’s (EDRS) Replacement Project training and efforts.
As the Vital Records Registration Specialist, you will assist with:
Project needs assessments.
Project training plan activities and project materials.
Providing formal training to project partners to ensure uniform application of registration practices.
Provide technical assistance and consultation to local health departments, funeral homes, medical providers, medical examiners/coroners, hospitals, midwives, county clerks/auditors and the public on program support to the statewide systems for vital records registration and issuance, Washington Health, and Life Events (WHALES).
The Washington State Department of Health supports the implementation of the Governors Executive Order 22-04, The Pro-Equity Anti-Racism (PEAR) Plan & Playbook. The mission of PEAR is to promote equitable access to opportunities, power, and resources across government that reduce disparities and improve outcomes statewide. The Disease Control and Health Statistics (DCHS) division is committed to the PEAR principles and will center racial justice, ensure equitable access, and address health disparities in marginalized communities.
The duty station for this position is Tumwater, Washington. The incumbent in this position will be expected to maintain a hybrid work schedule, with a combination of in-person and remote work. The incumbent must have internet access and connectivity to telework (mobile work) or will be expected to work full time in-person.
Public Justice Center
201 N. Charles Street, Baltimore, MD 21201
Paralegal
Public Justice Center
Baltimore, Maryland
September 2022
Be a critical member in a growing team of social justice advocates! The Public Justice Center in Baltimore is seeking a paralegal for the Human Right to Housing Project.
The Public Justice Center (“PJC”) and the Human Right to Housing Team
The Public Justice Center pursues systemic change to build a just society. Founded in Maryland in 1985, the PJC uses legal advocacy tools to pursue social justice, economic and racial equity, and fundamental human rights for people who are struggling to provide for their basic needs. The PJC is a civil legal aid office that provides advice and representation to low-income clients, advocates before legislatures and government agencies, and collaborates with community and advocacy organizations. Our website is www.publicjustice.org .
The Human Right to Housing Project seeks the realization of a human right to housing that is fair, affordable, habitable, and accessible, with security of tenure and cultural adequacy. Project attorneys and paralegals provide legal services to low-income tenants in eviction and rent escrow cases, collaborate with community organizing partners to build tenant power, and advocate in state and local legislatures and government agencies for tenants’ rights.
COVID-19 Info: This position is partly remote and partly in the office and at court. Our current policy provides that staff will be required to come to the office, the courts, or other public meetings as necessary, but policies concerning COVID-19 may change as the situation changes. The PJC is providing PPE for employees and guests and maintaining other risk reduction measures in the office.
Primary job responsibilities include:
Assists attorneys with ongoing litigation support including case investigation, researching public records, filing legal pleadings, drafting documents, assisting in document review and document management, and data entry and reporting.
Conducts telephone and in-person intake, interviews clients, opens and maintains electronic and paper case files, participates in fact gathering and appropriate referral, brief service, or advocacy.
Collaborates with community-based organizations on outreach, tenant education, and grassroots organizing.
Provides general administrative and office support for nonprofit law office. Responsible for receiving, handling or assigning, and monitoring all support requests from staff.
Assists with special advocacy and research projects on prioritized subjects.
Other duties as assigned.
The following attributes are highly valued for this position. Applicants should also identify other skills and experiences that may benefit the PJC.
Bachelor’s Degree or a combination of Associate’s Degree, Paralegal Certificate, and/or demonstrated skills in writing, research, analysis, and communications.
Spanish/English bilingual (or proficiency) in writing and speaking is desired.
Passion for social justice and commitment to the mission of the Public Justice Center.
Understanding the principles of race equity analysis and applying them to the PJC’s organizational life and to our work.
Experience with low-income, oppressed, or exploited communities or people.
Ability to sensitively respond to people seeking services in crisis situation
Experience in law office/ litigation support and case management.
Excellent use of MS Word; Excel or similar programs a plu
Ability and interest in learning new pro
Strong problem-solving abilities, time management, and organizational skills: the ability to manage complex assignments and work collegially with staff.
Attention to detail.
Ability to work both independently and collaboratively with others both in and outside of the PJC, including clients, other advocacy organizations, coalition members, governmental officials, and attorney
Compensation and terms of employment: This is a full-time, non-exempt position that will require 40 hours in a workweek. Occasional evening and weekend work may be required. This position is based in Baltimore and may require local travel. The salary range for a paralegal begins at $40,000 and increases with experience. For example, a candidate with 5 years of relevant experience would be offered $50,000. A language bonus of $1,000/year is given to Spanish/English bilingual staff. An excellent cafeteria benefit package is included offering health, dental, disability and life insurance, and retirement options. Cafeteria benefits packages give employees flexibility to choose how to direct their benefits. For example, this package can cover 100% of employee healthcare premiums, but an employee can choose to direct those funds towards retirement if they already have health insurance. PJC employees receive at least 20 days of paid leave, with increases based on length of tenure, 10 paid holidays, and 15 days of sick leave annually.
Applications : This position is open and available as of September 27, 2022. We will accept applications until the position is filled, but for priority consideration please apply by October 21, 2022. To apply, please submit – by email only – a cover letter explaining your interest, a resume, a short writing sample, and the names and telephone numbers of three references. Please send applications to: Carolina Paul, paulc@publicjustice.org , with “Paralegal Applications from [your name]” in the subject line.
Physical/Mental Demands and Office Environment
The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Public Justice Center is an equal opportunity, affirmative action employer that encourages all interested persons to apply regardless of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, marital status, or any other legally protected status. We strongly encourage Black, Latine, Indigenous, and other applicants of color, people with disabilities, and other people historically underrepresented in
Oct 04, 2022
Full time
Paralegal
Public Justice Center
Baltimore, Maryland
September 2022
Be a critical member in a growing team of social justice advocates! The Public Justice Center in Baltimore is seeking a paralegal for the Human Right to Housing Project.
The Public Justice Center (“PJC”) and the Human Right to Housing Team
The Public Justice Center pursues systemic change to build a just society. Founded in Maryland in 1985, the PJC uses legal advocacy tools to pursue social justice, economic and racial equity, and fundamental human rights for people who are struggling to provide for their basic needs. The PJC is a civil legal aid office that provides advice and representation to low-income clients, advocates before legislatures and government agencies, and collaborates with community and advocacy organizations. Our website is www.publicjustice.org .
The Human Right to Housing Project seeks the realization of a human right to housing that is fair, affordable, habitable, and accessible, with security of tenure and cultural adequacy. Project attorneys and paralegals provide legal services to low-income tenants in eviction and rent escrow cases, collaborate with community organizing partners to build tenant power, and advocate in state and local legislatures and government agencies for tenants’ rights.
COVID-19 Info: This position is partly remote and partly in the office and at court. Our current policy provides that staff will be required to come to the office, the courts, or other public meetings as necessary, but policies concerning COVID-19 may change as the situation changes. The PJC is providing PPE for employees and guests and maintaining other risk reduction measures in the office.
Primary job responsibilities include:
Assists attorneys with ongoing litigation support including case investigation, researching public records, filing legal pleadings, drafting documents, assisting in document review and document management, and data entry and reporting.
Conducts telephone and in-person intake, interviews clients, opens and maintains electronic and paper case files, participates in fact gathering and appropriate referral, brief service, or advocacy.
Collaborates with community-based organizations on outreach, tenant education, and grassroots organizing.
Provides general administrative and office support for nonprofit law office. Responsible for receiving, handling or assigning, and monitoring all support requests from staff.
Assists with special advocacy and research projects on prioritized subjects.
Other duties as assigned.
The following attributes are highly valued for this position. Applicants should also identify other skills and experiences that may benefit the PJC.
Bachelor’s Degree or a combination of Associate’s Degree, Paralegal Certificate, and/or demonstrated skills in writing, research, analysis, and communications.
Spanish/English bilingual (or proficiency) in writing and speaking is desired.
Passion for social justice and commitment to the mission of the Public Justice Center.
Understanding the principles of race equity analysis and applying them to the PJC’s organizational life and to our work.
Experience with low-income, oppressed, or exploited communities or people.
Ability to sensitively respond to people seeking services in crisis situation
Experience in law office/ litigation support and case management.
Excellent use of MS Word; Excel or similar programs a plu
Ability and interest in learning new pro
Strong problem-solving abilities, time management, and organizational skills: the ability to manage complex assignments and work collegially with staff.
Attention to detail.
Ability to work both independently and collaboratively with others both in and outside of the PJC, including clients, other advocacy organizations, coalition members, governmental officials, and attorney
Compensation and terms of employment: This is a full-time, non-exempt position that will require 40 hours in a workweek. Occasional evening and weekend work may be required. This position is based in Baltimore and may require local travel. The salary range for a paralegal begins at $40,000 and increases with experience. For example, a candidate with 5 years of relevant experience would be offered $50,000. A language bonus of $1,000/year is given to Spanish/English bilingual staff. An excellent cafeteria benefit package is included offering health, dental, disability and life insurance, and retirement options. Cafeteria benefits packages give employees flexibility to choose how to direct their benefits. For example, this package can cover 100% of employee healthcare premiums, but an employee can choose to direct those funds towards retirement if they already have health insurance. PJC employees receive at least 20 days of paid leave, with increases based on length of tenure, 10 paid holidays, and 15 days of sick leave annually.
Applications : This position is open and available as of September 27, 2022. We will accept applications until the position is filled, but for priority consideration please apply by October 21, 2022. To apply, please submit – by email only – a cover letter explaining your interest, a resume, a short writing sample, and the names and telephone numbers of three references. Please send applications to: Carolina Paul, paulc@publicjustice.org , with “Paralegal Applications from [your name]” in the subject line.
Physical/Mental Demands and Office Environment
The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Public Justice Center is an equal opportunity, affirmative action employer that encourages all interested persons to apply regardless of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, marital status, or any other legally protected status. We strongly encourage Black, Latine, Indigenous, and other applicants of color, people with disabilities, and other people historically underrepresented in
Represent PRC by providing the highest level of customer service when greeting guests and answering phones, enforcing building protocols and providing administrative support that is consistent with our mission and values. Bilingual English/Spanish is preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire. The successful candidate will be a member of the front office team supervised by the Office Manager and work at our Westmont (Illinois, USA) location. Below are the available schedule options:
Option 1: 11 hours/week: Thur: 3 pm – 9 pm; Sat: 7 am – 12 pm
Option 2: 18 hours/week: Mon, Tues, Wed: 3 pm – 9 pm
Option 3: 30 hours/week (benefit eligible): Mon, Tues, Wed: 3 pm – 9 pm; Thur: 2 pm – 9 pm; Sat: 7 am – 12 pm
Option 4: 40 hours/week (benefit eligible): Mon, Thur: 11:30 am – 9 pm; Tues, Wed: 12 pm – 9 pm; Sat: 7 am – 12 pm
BENEFITS
Medical insurance – HMO, PPO (80% Employer paid)
Dental insurance – PPO (80% Employer paid)
Short Term Disability & Life insurance (100% Employer paid)
Flexible Spending Account participation
SIMPLE IRA retirement plan and 3% company match
23 days of Paid Time Off (PTO)
12 paid holidays
ESSENTIAL FUNCTIONS
Serve as the greeter for clients, employees, and volunteers providing accurate information based on program guidelines and/or directing them to their location
Efficiently answer incoming calls, providing initial level of information to callers and/or transfer calls to appropriate party
Retrieve, document, and process phone messages from voicemail inbox for main number as well as other voicemails as instructed
Perform building and security procedures that apply to front desk reception including but not limited to timely opening and closing of the building, operational readiness, assisting with safety protocols/drills and managing use of shared keys
Provide administrative support to programs and facilities as assigned
Maintain an active, accurate knowledge of programs, events, and activities
Coordinate the pick-up and delivery of packages via USPS, UPS, FedEx and courier mail
Maintain adequate stock of general office supplies, publications and brochures in the lobby
Act as interpreter for Spanish speaking clients as requested
Maintain a clean and tidy reception area, waiting area and kitchen
EXPERIENCE/EDUCATION
High School diploma or equivalent credentials
2 years prior work experience in customer service, office management, or similar setting
SKILLS/KNOWLEDGE
Commitment to PRC’s mission, values, and community focus
Enjoys working in a social service organization and with clients
Enjoys working in a not-for-profit atmosphere
Bilingual English/Spanish preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire
Able to work independently with some guidance and direction
Able to exercise professional judgment to resolve moderately complex problems
Excellent communication and customer service skills
Able to work effectively with people from other countries and speaking other languages
Must be able to manage multiple tasks at one-time
Must demonstrate professionalism, flexibility, and commitment to teamwork
Basic knowledge of Microsoft Word, Excel, Outlook, and Internet search engines
Able to lift, pull or carry at least 25 lbs.
To apply, please send your resume and minimum pay requirement to resumes@peoplesrc.org
Sep 26, 2022
Part time
Represent PRC by providing the highest level of customer service when greeting guests and answering phones, enforcing building protocols and providing administrative support that is consistent with our mission and values. Bilingual English/Spanish is preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire. The successful candidate will be a member of the front office team supervised by the Office Manager and work at our Westmont (Illinois, USA) location. Below are the available schedule options:
Option 1: 11 hours/week: Thur: 3 pm – 9 pm; Sat: 7 am – 12 pm
Option 2: 18 hours/week: Mon, Tues, Wed: 3 pm – 9 pm
Option 3: 30 hours/week (benefit eligible): Mon, Tues, Wed: 3 pm – 9 pm; Thur: 2 pm – 9 pm; Sat: 7 am – 12 pm
Option 4: 40 hours/week (benefit eligible): Mon, Thur: 11:30 am – 9 pm; Tues, Wed: 12 pm – 9 pm; Sat: 7 am – 12 pm
BENEFITS
Medical insurance – HMO, PPO (80% Employer paid)
Dental insurance – PPO (80% Employer paid)
Short Term Disability & Life insurance (100% Employer paid)
Flexible Spending Account participation
SIMPLE IRA retirement plan and 3% company match
23 days of Paid Time Off (PTO)
12 paid holidays
ESSENTIAL FUNCTIONS
Serve as the greeter for clients, employees, and volunteers providing accurate information based on program guidelines and/or directing them to their location
Efficiently answer incoming calls, providing initial level of information to callers and/or transfer calls to appropriate party
Retrieve, document, and process phone messages from voicemail inbox for main number as well as other voicemails as instructed
Perform building and security procedures that apply to front desk reception including but not limited to timely opening and closing of the building, operational readiness, assisting with safety protocols/drills and managing use of shared keys
Provide administrative support to programs and facilities as assigned
Maintain an active, accurate knowledge of programs, events, and activities
Coordinate the pick-up and delivery of packages via USPS, UPS, FedEx and courier mail
Maintain adequate stock of general office supplies, publications and brochures in the lobby
Act as interpreter for Spanish speaking clients as requested
Maintain a clean and tidy reception area, waiting area and kitchen
EXPERIENCE/EDUCATION
High School diploma or equivalent credentials
2 years prior work experience in customer service, office management, or similar setting
SKILLS/KNOWLEDGE
Commitment to PRC’s mission, values, and community focus
Enjoys working in a social service organization and with clients
Enjoys working in a not-for-profit atmosphere
Bilingual English/Spanish preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire
Able to work independently with some guidance and direction
Able to exercise professional judgment to resolve moderately complex problems
Excellent communication and customer service skills
Able to work effectively with people from other countries and speaking other languages
Must be able to manage multiple tasks at one-time
Must demonstrate professionalism, flexibility, and commitment to teamwork
Basic knowledge of Microsoft Word, Excel, Outlook, and Internet search engines
Able to lift, pull or carry at least 25 lbs.
To apply, please send your resume and minimum pay requirement to resumes@peoplesrc.org
Multnomah County Dept. of Community Justice
421 SW 5th Ave. Portland OR 97204
OVERVIEW:
Are you an experienced and motivated individual with case management experience who is passionate about helping adults involved in the criminal justice system turn their lives around and create a better future?
Multnomah County’s Department of Community Justice has multiple openings and is recruiting positive, motivated Corrections Counselors to work with medium and high-risk justice involved adults. If this describes you, please apply!
Corrections Counselors are responsible for providing field based, direct client services alongside a team of parole and probation officers, community health specialists and community providers. These positions will work out of the Transition Services Unit, DCJ, Mead Building, as well as work in the field providing services in clients’ homes, shelters, on the streets, or wherever clients are residing throughout Multnomah County.
Primary duties of a Corrections Counselor include:
Outreach and Engagement
Case management (1:1 and group)
Crisis Intervention
Assessment and Transition Planning
Assistance with Social Security Insurance, and Social Security Disability Insurance, OHP processes and forms completion.
Housing Placement and Retention: emergency, transitional and long term
Coordinate with other agencies and programs such as Health Department, Department of County Human Services, Sheriff’s Department and Oregon Department of Corrections, alcohol and drug treatment programs, department staff and others who are involved in the life of a justice involved individual
Applicants must be willing to work a variety of shifts and weekends, and be able and willing to travel to various locations as needed.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree from an accredited college or university with major coursework in psychology, sociology, criminal justice, social work, or a related field
Minimum of two (2) years of counseling and case management experience; familiarity with motivational interviewing and stages of change research
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history, including fingerprinting on your first day of employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Sep 09, 2022
Full time
OVERVIEW:
Are you an experienced and motivated individual with case management experience who is passionate about helping adults involved in the criminal justice system turn their lives around and create a better future?
Multnomah County’s Department of Community Justice has multiple openings and is recruiting positive, motivated Corrections Counselors to work with medium and high-risk justice involved adults. If this describes you, please apply!
Corrections Counselors are responsible for providing field based, direct client services alongside a team of parole and probation officers, community health specialists and community providers. These positions will work out of the Transition Services Unit, DCJ, Mead Building, as well as work in the field providing services in clients’ homes, shelters, on the streets, or wherever clients are residing throughout Multnomah County.
Primary duties of a Corrections Counselor include:
Outreach and Engagement
Case management (1:1 and group)
Crisis Intervention
Assessment and Transition Planning
Assistance with Social Security Insurance, and Social Security Disability Insurance, OHP processes and forms completion.
Housing Placement and Retention: emergency, transitional and long term
Coordinate with other agencies and programs such as Health Department, Department of County Human Services, Sheriff’s Department and Oregon Department of Corrections, alcohol and drug treatment programs, department staff and others who are involved in the life of a justice involved individual
Applicants must be willing to work a variety of shifts and weekends, and be able and willing to travel to various locations as needed.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree from an accredited college or university with major coursework in psychology, sociology, criminal justice, social work, or a related field
Minimum of two (2) years of counseling and case management experience; familiarity with motivational interviewing and stages of change research
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history, including fingerprinting on your first day of employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Join us on 9/22/22 for our Patient Care Coordinators Virtual Hiring Event! Same day job offers – Interview and accept your offer, all in the same day!
Register to attend: https://bit.ly/3dXWHco
Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. That’s where you come in. We need friendly, helpful associates in our Customer Service and Call Centers. You'll answer questions, provide up-to-date information, and address concerns—all with the utmost sense of care.
What are you waiting for, click on the link below to get started: https://bit.ly/3dXWHco Date: 9.22.22 Time: 1 PM – 4 PM ET
Our event is Online! You can attend from your smartphone, tablet, or computer! How You'll Make an Impact: You make a customer feel heard, that their concerns matter, and that you’ll do your best to meet their needs High volume equals high impact. You’re not just helping individuals, you’re supporting better community health Helping people to live better is your number one priority. You’re driven to do good by doing good work
Walmart Offers: Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Parental Leave Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
What You'll Do: Set up pharmacy shipments, process patient information, respond to customer emails & calls, resolve inquiries, maintain confidentiality, resolve discrepancies, support community health.
Minimum qualifications: 1 year experience in customer service.
Click here, or copy and paste in a new browser, to learn more and expedite the process: https://bit.ly/3dXWHco
We look forward to connecting with you on 9/22/22!
Sep 08, 2022
Full time
Join us on 9/22/22 for our Patient Care Coordinators Virtual Hiring Event! Same day job offers – Interview and accept your offer, all in the same day!
Register to attend: https://bit.ly/3dXWHco
Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. That’s where you come in. We need friendly, helpful associates in our Customer Service and Call Centers. You'll answer questions, provide up-to-date information, and address concerns—all with the utmost sense of care.
What are you waiting for, click on the link below to get started: https://bit.ly/3dXWHco Date: 9.22.22 Time: 1 PM – 4 PM ET
Our event is Online! You can attend from your smartphone, tablet, or computer! How You'll Make an Impact: You make a customer feel heard, that their concerns matter, and that you’ll do your best to meet their needs High volume equals high impact. You’re not just helping individuals, you’re supporting better community health Helping people to live better is your number one priority. You’re driven to do good by doing good work
Walmart Offers: Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Parental Leave Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
What You'll Do: Set up pharmacy shipments, process patient information, respond to customer emails & calls, resolve inquiries, maintain confidentiality, resolve discrepancies, support community health.
Minimum qualifications: 1 year experience in customer service.
Click here, or copy and paste in a new browser, to learn more and expedite the process: https://bit.ly/3dXWHco
We look forward to connecting with you on 9/22/22!
Legal Aid Services of Oregon (LASO) seeks a bilingual (Spanish/English) person to conduct outreach to agricultural workers through the Cannabis Worker Resilience Partnership. The Partnership is a holistic, multi-agency collaboration to support workers in the illegal cannabis industry facing wage theft, labor trafficking, dangerous work conditions and retaliation. The Partnership includes community-based organizations providing humanitarian assistance, legal services programs engaging in outreach, community education and legal representation and mental health organizations providing support and referrals. The position is funded through the end of 2025. The position will be based in the Woodburn office and is eligible for a partial remote work option. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. The Farmworker Program consists of eight staff, including attorneys and paralegal/outreach workers. The majority of our clients speak Spanish or one of the Mesoamerican indigenous languages such as Mixteco, Triqui or Zapoteco. We emphasize areas of the law that community members tell us are most important to them and where representation and advocacy can achieve long term change. We work together with our clients to overcome the challenges they face including systemic racism, unpaid wages, poor working conditions, unsafe housing, and other forms of discrimination and retaliation for the exercise of their legal rights. We use strategies including community education, legal representation, and systemic advocacy. Responsibilities The outreach worker will work to interview clients about their legal questions and concerns; give educational presentations to groups of agricultural workers in Spanish; build partnerships with other agencies and community organizations; develop and implement outreach strategies including Spanish language media; produce informational flyers and PowerPoints in Spanish; visit farmworkers at migrant labor camps and other community settings; support legal representation and advocacy work; and complete other support tasks as needed. This position will require the ability to work well with many different external partners. The Partnership in particular will involve working with the Farmworker Program of the Oregon Law Center, Northwest Workers’ Justice Project, UNETE, Centro de Servicios para Campesinos and Raices de Bienstar. Requirements We seek applicants who have:
a demonstrated commitment to helping low-income communities;
an ability to build trust with agricultural worker communities;
lived or other meaningful experience with people living in poverty, persons of color, immigrant, indigenous or agricultural worker communities;
excellent interpersonal communication skills, including willingness to give public presentations after training;
a high degree of initiative and willingness to work both independently and collaboratively;
strong organizational and prioritization skills and the ability to adapt and respond quickly to changing dynamics;
ability to speak, read and write Spanish;
willingness to flex their work schedule to work some evenings and weekends and travel overnight as needed;
a valid Oregon driver’s license and access to a vehicle to travel.
Training or experience in the legal field is not required. Training will be provided. Salary/Benefits Compensation is based on a 35-hour work week on a scale of $41,000 – 65,000 depending on experience. Additional compensation for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Applications Send resume and cover letter describing your interest and relevant experience at: farmworkerjobs@lasoregon.org Closing date Open until filled. Review of applications will begin immediately. Applicants are encouraged to apply as soon as possible, and no later than September 30, 2022. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Sep 02, 2022
Full time
Legal Aid Services of Oregon (LASO) seeks a bilingual (Spanish/English) person to conduct outreach to agricultural workers through the Cannabis Worker Resilience Partnership. The Partnership is a holistic, multi-agency collaboration to support workers in the illegal cannabis industry facing wage theft, labor trafficking, dangerous work conditions and retaliation. The Partnership includes community-based organizations providing humanitarian assistance, legal services programs engaging in outreach, community education and legal representation and mental health organizations providing support and referrals. The position is funded through the end of 2025. The position will be based in the Woodburn office and is eligible for a partial remote work option. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. The Farmworker Program consists of eight staff, including attorneys and paralegal/outreach workers. The majority of our clients speak Spanish or one of the Mesoamerican indigenous languages such as Mixteco, Triqui or Zapoteco. We emphasize areas of the law that community members tell us are most important to them and where representation and advocacy can achieve long term change. We work together with our clients to overcome the challenges they face including systemic racism, unpaid wages, poor working conditions, unsafe housing, and other forms of discrimination and retaliation for the exercise of their legal rights. We use strategies including community education, legal representation, and systemic advocacy. Responsibilities The outreach worker will work to interview clients about their legal questions and concerns; give educational presentations to groups of agricultural workers in Spanish; build partnerships with other agencies and community organizations; develop and implement outreach strategies including Spanish language media; produce informational flyers and PowerPoints in Spanish; visit farmworkers at migrant labor camps and other community settings; support legal representation and advocacy work; and complete other support tasks as needed. This position will require the ability to work well with many different external partners. The Partnership in particular will involve working with the Farmworker Program of the Oregon Law Center, Northwest Workers’ Justice Project, UNETE, Centro de Servicios para Campesinos and Raices de Bienstar. Requirements We seek applicants who have:
a demonstrated commitment to helping low-income communities;
an ability to build trust with agricultural worker communities;
lived or other meaningful experience with people living in poverty, persons of color, immigrant, indigenous or agricultural worker communities;
excellent interpersonal communication skills, including willingness to give public presentations after training;
a high degree of initiative and willingness to work both independently and collaboratively;
strong organizational and prioritization skills and the ability to adapt and respond quickly to changing dynamics;
ability to speak, read and write Spanish;
willingness to flex their work schedule to work some evenings and weekends and travel overnight as needed;
a valid Oregon driver’s license and access to a vehicle to travel.
Training or experience in the legal field is not required. Training will be provided. Salary/Benefits Compensation is based on a 35-hour work week on a scale of $41,000 – 65,000 depending on experience. Additional compensation for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Applications Send resume and cover letter describing your interest and relevant experience at: farmworkerjobs@lasoregon.org Closing date Open until filled. Review of applications will begin immediately. Applicants are encouraged to apply as soon as possible, and no later than September 30, 2022. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Goodwill of Central and Southern Indiana
1329 Applegate Ln. Clarksville, IN 47129
*A signing bonus of $1,000 will be paid after 90 days of employment*
Pay for this position starts @ $14/hr.
Imagine yourself as an early childhood educator where you can make a difference in the lives of children and families every day. Imagine learning from experienced educators in this field and having the opportunity to further your knowledge by earning your Child Development Credential for free.
The Children’s Learning Center (CLC) is the only child care provider in southern Indiana to hold a National Early Childhood Program Accreditation (NECPA). Our services set us apart from other child care facilities, allowing us to help all children, ages six weeks to five years, challenged to gifted, to develop to their full potential. The Children’s Learning Center by Goodwill provides quality early childhood education by inspiring a love of learning, and nurturing child and family relationships, and individualizing instruction to the needs of each child. The center offers spacious classrooms, a natural playground and an art studio.
As a Child Care Teacher, you will:
Create and lead activities based on your observations of the children’s interests and needs
Communicate daily with parents. Document and share the important milestones in their child’s day
Keep the classroom safe and clean by following important procedures and guidelines
Attend and participate in regular child care meetings and training sessions as scheduled
Assists with backup coverage in other classrooms as necessary
Ensures all paperwork is completed in an accurate and timely manner
Administers medication as required
Attends and participates in regular child care meetings and training sessions as scheduled
Assists with backup coverage in other classrooms as necessary
Required Competencies
Customer Focus - Has the ability to see, comprehend and relate with students and parents in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the services offered by the organization; provides excellent service to internal and external customers.
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve goals.
Information Monitoring/Reporting - Collects and reviews information to manage or improve processes and/or activities. Completes all assigned reports.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality, logging on and off procedures, and adherence to Goodwill’s values.
Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.
Preferred Experience
Degree and Credential Requirements - Continuing education in child development, early childhood education, or related field
Industry Expertise - Has worked in an environment caring for children from birth to six years of age.
Instructional Strategies - Employs various approaches, learning styles, and channels to instruct students, such as communicating content in terms they can comprehend, organizing talking points for clarity, and repeating arguments when necessary. Uses a wide range of teaching devices and methodologies appropriate to the class content, the learners' level, goals, and priorities which increase student achievement results.
Other Requirements
Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Has the ability to move and lift up to 40 pounds.
Minimum of 21 years of age - if supervising infants and toddlers; and a minimum of 18 years of age - if supervising older age groups.
Accreditation Responsibilities - The Children’s Learning Center (CLC) is proud to hold a National Early Childhood Program Accreditation (NECPA). As a result, the Teaching Assistants must pass a pre-employment criminal background investigation, including periodic drug screening, physicals, and annual TB tests
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Free child care services for your children/dependents
Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO) and paid holidays
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pre-tax health spending account, dependent care spending account and premiums
Retirement planning account(s) with generous company match %
Jul 21, 2022
Full time
*A signing bonus of $1,000 will be paid after 90 days of employment*
Pay for this position starts @ $14/hr.
Imagine yourself as an early childhood educator where you can make a difference in the lives of children and families every day. Imagine learning from experienced educators in this field and having the opportunity to further your knowledge by earning your Child Development Credential for free.
The Children’s Learning Center (CLC) is the only child care provider in southern Indiana to hold a National Early Childhood Program Accreditation (NECPA). Our services set us apart from other child care facilities, allowing us to help all children, ages six weeks to five years, challenged to gifted, to develop to their full potential. The Children’s Learning Center by Goodwill provides quality early childhood education by inspiring a love of learning, and nurturing child and family relationships, and individualizing instruction to the needs of each child. The center offers spacious classrooms, a natural playground and an art studio.
As a Child Care Teacher, you will:
Create and lead activities based on your observations of the children’s interests and needs
Communicate daily with parents. Document and share the important milestones in their child’s day
Keep the classroom safe and clean by following important procedures and guidelines
Attend and participate in regular child care meetings and training sessions as scheduled
Assists with backup coverage in other classrooms as necessary
Ensures all paperwork is completed in an accurate and timely manner
Administers medication as required
Attends and participates in regular child care meetings and training sessions as scheduled
Assists with backup coverage in other classrooms as necessary
Required Competencies
Customer Focus - Has the ability to see, comprehend and relate with students and parents in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the services offered by the organization; provides excellent service to internal and external customers.
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve goals.
Information Monitoring/Reporting - Collects and reviews information to manage or improve processes and/or activities. Completes all assigned reports.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality, logging on and off procedures, and adherence to Goodwill’s values.
Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.
Preferred Experience
Degree and Credential Requirements - Continuing education in child development, early childhood education, or related field
Industry Expertise - Has worked in an environment caring for children from birth to six years of age.
Instructional Strategies - Employs various approaches, learning styles, and channels to instruct students, such as communicating content in terms they can comprehend, organizing talking points for clarity, and repeating arguments when necessary. Uses a wide range of teaching devices and methodologies appropriate to the class content, the learners' level, goals, and priorities which increase student achievement results.
Other Requirements
Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Has the ability to move and lift up to 40 pounds.
Minimum of 21 years of age - if supervising infants and toddlers; and a minimum of 18 years of age - if supervising older age groups.
Accreditation Responsibilities - The Children’s Learning Center (CLC) is proud to hold a National Early Childhood Program Accreditation (NECPA). As a result, the Teaching Assistants must pass a pre-employment criminal background investigation, including periodic drug screening, physicals, and annual TB tests
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Free child care services for your children/dependents
Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO) and paid holidays
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pre-tax health spending account, dependent care spending account and premiums
Retirement planning account(s) with generous company match %
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs2040
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Jun 03, 2022
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs2040
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs2040
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Jun 03, 2022
Full time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs2040
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
May 09, 2022
Full time
The Referral Specialist will work with the AIDS Foundation Chicago (AFC) Keep Empowering Young adults to Succeed (KEYS) and Housing Navigation programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position collaborates with internal and external partners to engage in resource identification, cross-system advocacy, and establish referral systems towards improving health, housing, and employment equity for diverse people living with HIV. This includes networking closely with the programs’ partner agencies that provide direct services for people living with HIV/AIDS and low-income individuals and families. The salary range for this role is $40,000 to $47,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Coordination
Establish referral systems to identify eligible clients for the KEYS housing program
Provide guidance and support to partner agency service providers and supervisors aligning with the programs policies and procedures
Engage, screen, and link clients to HIV Housing Case Managers (HHCMs)
Conduct initial and follow-up housing assessment for program clients using the Rapid Re-Housing (RRH) service assessment
Liaise with the HIV Resource Coordination Hub (RCH) to receive potential program clients and support the overall resource identification work
Update and maintain the housing resource directory
Answer phone calls from homeless people living with HIV/AIDS, who are seeking housing navigation services; conduct basic screening for clients to determine eligibility including demographic, psychosocial, and needs assessments; coordinate with other AFC staff who answer housing calls and conduct basic screening
Provide ongoing technical assistance to partner agency service providers in use of the AFC database (i.e., CaseWorthy).
Quality Assurance and Data Entry
Monitor client outcome dashboard review of services received and health status making programmatic adjustments as needed
Screen and assess clients for KEYS housing program
Review and approve eligibility data for new clients in the AFC database
Participate in annual site visits – review files for eligibility and compliance, produce write-ups, and recommendations
Conduct quarterly AFC database (i.e., CaseWorthy) review and meet with Data Services monthly to discuss data quality management issues, opportunities for improvement, and explore new ideas
Meetings and Training Facilitation
Set up meetings, as needed, with internal and external partners to provide general and situational program support
Collaborate with interdepartmental teams
Deliver presentations to providers and network with community organizations (i.e., working with Care Team to access the Ryan White Case Management system) to promote and create awareness of the programs and services
Assist in the coordination and leading of Systems Integration Teams (SIT) meetings with HHCMs to ensure comprehensive and quality services and gather program feedback
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications
Bachelor's degree and 1 or more years of Human Services experience OR 3 or more years Human Services experience
Preferred Qualifications
2 or more years Case Management experience
2 or more years Homeless Services experience
2 or more years HIV-specific service experience
Spanish proficiency preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
The ability to provide excellent service to internal clients and external stakeholders
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
Knowledge of the U.S. Department of Housing and Urban Development (HUD) programs and program requirements, rules, and procedures
Prioritizing, coordinating, and organizing tasks to maximize productivity, and maintaining focus on short- and long- term goals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. PHYSICAL DEMANDS The physical demands are representative of those found in a general office environment. WORK ENVIRONMENT The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Edpuzzle
Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Description:
Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world.
Responsibilities:
Have a global vision of customer support
Diversify team to provide excellent support to all our users around the world
Coordinate and unify the different teams of customer support
Guarantee response time and best-in-class quality customer support responses
Develop and implement methods to quantify customer issues, doubts, and common questions
Deliver reports to Product team to improve UX and reduce workload for the CS team
Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences
Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary
Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide
Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points
Draft and implement the department’s budget
Ensure consistent execution of our Support objectives as measured by a variety of KPIs
Manage escalation of critical customer issues
Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback
Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale
Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment
Own global strategy for time zone handoff, operational delivery, and measurement
Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally)
Recruit, interview, hire, and train departmental supervisory staff
Provide constructive and timely performance evaluations
Requirements:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with customer service software, databases and tools
Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences
Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company
Adaptability to change
Awareness of industry trends and applications
High-speed internet connection
Education and Experience:
5+ years of experience building and leading world class global support teams with high impact results
Experience in a high-growth SaaS company preferred
Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation
Previous experience with managing, coaching and developing teams across different locations, cultures and countries
Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Benefits:
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 09, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your customer support skills? Would you like to be part of the Customer Support team with a high social impact? If you have answered yes to the previous questions, then we can’t wait to meet you! With us, you will feel right at home.
We're looking for a Director of Global Customer Support to join the US-based team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will direct and oversee the organization’s customer support operations, developing and implementing a support strategy and operational plan in order to achieve business goals and objectives while providing best-in-class customer support around the world.
Responsibilities:
Have a global vision of customer support
Diversify team to provide excellent support to all our users around the world
Coordinate and unify the different teams of customer support
Guarantee response time and best-in-class quality customer support responses
Develop and implement methods to quantify customer issues, doubts, and common questions
Deliver reports to Product team to improve UX and reduce workload for the CS team
Oversee hiring and training of new and experienced customer support agents in multiple countries to provide excellent tech support, mostly around Canvas, Schoology, Moodle, Google Classroom, and Setup (School Filters), while building a culture of excellence and exceptional customer experiences
Guarantee a Help Center in all the languages Edpuzzle operates in with the most common requests and update when necessary
Draft, implement, and execute policies, procedures, service levels, and requirements to facilitate a quality customer service experience company-wide
Identify and recommend or acquire updates and expansions to technology, equipment, and policies that may improve customer service and retention and reduce pain points
Draft and implement the department’s budget
Ensure consistent execution of our Support objectives as measured by a variety of KPIs
Manage escalation of critical customer issues
Build excellent interdepartmental relationships with Product and Engineering to ensure key input into prioritization of bug escalations and product enhancements, driven by customer feedback
Collaborate cross-functionally with Product, Engineering, Curriculum, School Success, and Sales to ensure that we understand our customers deeply as we scale
Oversee team management to ensure target performance and quality levels are met while promoting individual professional growth and a positive, fun work environment
Own global strategy for time zone handoff, operational delivery, and measurement
Manage operational dashboard to track and monitor key business metrics, maintain a high-level view of all open customer issues, and present regular updates on open issues (both internally and externally)
Recruit, interview, hire, and train departmental supervisory staff
Provide constructive and timely performance evaluations
Requirements:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with customer service software, databases and tools
Growth Mindset: Always seeking the “why” and “how can we make things better” and looking for ways to innovate that drive outstanding customer experiences
Thrives in the midst of ambiguity, yet creates simplicity and clarity for the company
Adaptability to change
Awareness of industry trends and applications
High-speed internet connection
Education and Experience:
5+ years of experience building and leading world class global support teams with high impact results
Experience in a high-growth SaaS company preferred
Experience with optimizing and implementing incident management processes at support operations level from SLA adherence to customer facing documentation
Previous experience with managing, coaching and developing teams across different locations, cultures and countries
Demonstrated experience with handling customer escalations in close collaboration with internal stakeholders from other departments like Sales and Engineering
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington
Benefits:
About remote positions:
Work remotely from the comfort of your own home or chosen workspace
Receive guidance from your manager & ask all the questions you need
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Executive Director of Institutional Advancement
Reports To: President, Hawkeye Community College
Do you excel in effectively communicating with people and also have a passion for building community relationships? Do you desire to be part of a leadership team that has a mission and vision to impact students as well as businesses and the community around you? If so, Hawkeye Community College has a great opportunity for you.
Hawkeye Community College is looking for an Executive Director of Institutional Advancement to join their team. This position is responsible for planning and executing a comprehensive advancement program in support of the College’s mission as well as oversees the planning and execution of capital development programs. Additionally, the Executive Director of Institutional Advancement assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Furthermore, this position serves as member of the President’s confidential staff and Hawkeye Community College Foundation, as well as performs special projects for the President of the College.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. Today, Hawkeye Community College service more than 25,000 individuals and awards almost 1,500 diplomas and degrees annually. Hawkeye has a community impact of $106 million and 1,400 jobs. Since 1966, the college has graduated more than 50,000 students, with 94 percent staying in Iowa.
Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Cultivates and solicits donors and prospective donors through prospect research, personal contacts, relationship building efforts, and events.
Communicates the Foundation’s mission and plans to donors, potential donors, Hawkeye Community College Foundation Board members, faculty/staff, students, alumni and friends of Hawkeye Community College.
Develops, recommends, and administers the annual Foundation budget.
Assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies.
Remains current on fundraising trends, ethics, laws, community fundraising events, national programs and fundraising activities with community colleges within Iowa.
Advises the President and Administrative Cabinet in matters affecting fundraising.
Directs and administers the overall planning and activities of the Hawkeye Community College Foundation including annual, major and targeted campaigns, special events, and projects.
Manages Foundation records and historical data.
Supports the College in its efforts to acquire specific resources (i.e., special fundraising).
Manages comprehensive records for Foundation reporting including state and federal reports, audits, standard operating procedures, legal agreements, 501(c)(3) procedures, income tax and sales tax reports, and investment guidelines.
Prepares reports for the President and Cabinet, Foundation Board, Board of Trustees, and local, state, and federal agencies.
Assists in identifying and recruiting potential members to the Foundation Board.
Supervises staff responsible for grant writing and management and alumni relations.
Performs other related duties as assigned by the President and the Foundation Board.
Minimum Qualifications
Master’s degree in philanthropy, non-profit development, education, business, marketing, or related field.
Minimum of three years successful fundraising experience for a nonprofit organization.
Significant record of progressive fundraising experience with increasing levels of responsibility.
Understanding of various gift instruments, estate planning, trust administration, gift planning strategies, and related tax laws.
Proven ability to develop and implement fundraising special events and projects.
Evidenced competence in budget planning and management.
Established ability to lead, manage, coordinate and supervise staff, and a broad and diverse range of activities and people.
Demonstrated ability to directly solicit funds from individuals.
Demonstrated understanding of and commitment to the comprehensive community college philosophy.
Demonstrated computer skills and knowledge of Microsoft Office and Google programs.
Demonstrated public relations and marketing skills.
Demonstrated ability to establish and maintain policies and practices
Tolerance for differing points of view, as well as excellent written and oral communication skills.
Demonstrated ability to work in a team environment.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Experience in a higher education institution;
CFRE (Certified Fundraising Executive) credential.
Experience with fund development software (Results Plus, FundEZ, Almabase software preferred).
Working Conditions
Anticipated schedule is Monday through Friday with flexible hours including nights and weekends.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment/2017 along with the following required materials:
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Candidates invited as finalists in the process will be asked to send official transcripts and undergo a reference check.
Employment is contingent on successful completion of a criminal background check.
Submit the online application and all required materials by Sunday, May 22, 2022 at 11:59 p.m. Preference will be given to candidates who submit the required materials on or before May 22nd. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 28, 2022
Full time
Executive Director of Institutional Advancement
Reports To: President, Hawkeye Community College
Do you excel in effectively communicating with people and also have a passion for building community relationships? Do you desire to be part of a leadership team that has a mission and vision to impact students as well as businesses and the community around you? If so, Hawkeye Community College has a great opportunity for you.
Hawkeye Community College is looking for an Executive Director of Institutional Advancement to join their team. This position is responsible for planning and executing a comprehensive advancement program in support of the College’s mission as well as oversees the planning and execution of capital development programs. Additionally, the Executive Director of Institutional Advancement assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies. Furthermore, this position serves as member of the President’s confidential staff and Hawkeye Community College Foundation, as well as performs special projects for the President of the College.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. Today, Hawkeye Community College service more than 25,000 individuals and awards almost 1,500 diplomas and degrees annually. Hawkeye has a community impact of $106 million and 1,400 jobs. Since 1966, the college has graduated more than 50,000 students, with 94 percent staying in Iowa.
Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Cultivates and solicits donors and prospective donors through prospect research, personal contacts, relationship building efforts, and events.
Communicates the Foundation’s mission and plans to donors, potential donors, Hawkeye Community College Foundation Board members, faculty/staff, students, alumni and friends of Hawkeye Community College.
Develops, recommends, and administers the annual Foundation budget.
Assures that gifts are administered to honor the donors’ intent, investment policies, scholarship criteria, foundation by-laws, audit requirements, tax requirements, state requirements for charitable organizations, and college policies.
Remains current on fundraising trends, ethics, laws, community fundraising events, national programs and fundraising activities with community colleges within Iowa.
Advises the President and Administrative Cabinet in matters affecting fundraising.
Directs and administers the overall planning and activities of the Hawkeye Community College Foundation including annual, major and targeted campaigns, special events, and projects.
Manages Foundation records and historical data.
Supports the College in its efforts to acquire specific resources (i.e., special fundraising).
Manages comprehensive records for Foundation reporting including state and federal reports, audits, standard operating procedures, legal agreements, 501(c)(3) procedures, income tax and sales tax reports, and investment guidelines.
Prepares reports for the President and Cabinet, Foundation Board, Board of Trustees, and local, state, and federal agencies.
Assists in identifying and recruiting potential members to the Foundation Board.
Supervises staff responsible for grant writing and management and alumni relations.
Performs other related duties as assigned by the President and the Foundation Board.
Minimum Qualifications
Master’s degree in philanthropy, non-profit development, education, business, marketing, or related field.
Minimum of three years successful fundraising experience for a nonprofit organization.
Significant record of progressive fundraising experience with increasing levels of responsibility.
Understanding of various gift instruments, estate planning, trust administration, gift planning strategies, and related tax laws.
Proven ability to develop and implement fundraising special events and projects.
Evidenced competence in budget planning and management.
Established ability to lead, manage, coordinate and supervise staff, and a broad and diverse range of activities and people.
Demonstrated ability to directly solicit funds from individuals.
Demonstrated understanding of and commitment to the comprehensive community college philosophy.
Demonstrated computer skills and knowledge of Microsoft Office and Google programs.
Demonstrated public relations and marketing skills.
Demonstrated ability to establish and maintain policies and practices
Tolerance for differing points of view, as well as excellent written and oral communication skills.
Demonstrated ability to work in a team environment.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Experience in a higher education institution;
CFRE (Certified Fundraising Executive) credential.
Experience with fund development software (Results Plus, FundEZ, Almabase software preferred).
Working Conditions
Anticipated schedule is Monday through Friday with flexible hours including nights and weekends.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment/2017 along with the following required materials:
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Candidates invited as finalists in the process will be asked to send official transcripts and undergo a reference check.
Employment is contingent on successful completion of a criminal background check.
Submit the online application and all required materials by Sunday, May 22, 2022 at 11:59 p.m. Preference will be given to candidates who submit the required materials on or before May 22nd. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
The Arbella Customer Account Professional works with our agents and their customers to ensure proper coverages through an exceptional customer service experience. As a licensed agent, this critical role handles all Arbella policy inquiries and consults with customers on Arbella products and offerings that best meet their needs. This position serves as an extension of Arbella’s Independent Agents and directly contributes to their customer retention and overall profitable growth. The Arbella Customer Account Professional is a licensed agent; comprehensive training and company sponsored agent licensing is provided by Arbella in order to have high quality front line representation for the service center. The Arbella Customer Account Professional understands our Agents’ overall business objectives, and provides insureds with the exceptional customer service experience and advocacy our Agents have come to expect from Arbella. Through total service consultation, Arbella Customer Account Professionals manage inbound customer inquiries and proactively reach out to customers to provide advice and direction to help mitigate risk (no cold calls),As part of an extended hour operation, this position offers flexible scheduling and some incentives.
Key Responsibilities
Sensitive to the needs of our agents and customers, acts in a consultative manner to address the needs of all policy matters, while delivering paramount customer service.
Receive inbound calls to assist insureds with underwriting of their policies, answer and process billing inquiries and make policy changes as needed.
Counsel & advise insured including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries.
Identifies and recommends beneficial coverage enhancements, s and works within appropriate underwriting authority and agency preference.
Collaborates with agents and management to understand business objectives and includes these objectives to deliver outstanding customer service.
Responds to agent preferences in all aspects of underwriting campaigns and maintains high level of service with each interaction.
Maintenance of client files and/or automated account records in an accurate and orderly fashion within acceptable standards set by agency management. This includes supporting the processing of new business, rewrites, conversion business, endorsements, cancellations and renewals. Performs a variety of policy maintenance activities to support the customer relationship.
Respond to existing clients and designated prospect inquiries to identify both new and/or additional insurance needs, recommend coverages, calculate and quote premium rates for recommended protection, explain policy features & benefits, present options and upgrades and provide an overall analysis of protecting the individual property & casualty exposures.
Skillful in client relationship management and able to effectively harbor these relationships to meet or exceed productivity and quality targets.
Review all applications, renewal requests and endorsement compliance with underwriting authority and guidelines.
Completes outbound calls to obtain necessary information for policy transactions, renewal opportunities and coverage counseling.
Requirements
2 years of customer service experience needed
Work experience in an agency with a MA or CT Property & Casualty license highly desirable.
Excellent customer service, communication and collaboration skills needed
Ability to work in a fast paced environment with a strong attention to detail required.
Apr 20, 2022
Full time
The Arbella Customer Account Professional works with our agents and their customers to ensure proper coverages through an exceptional customer service experience. As a licensed agent, this critical role handles all Arbella policy inquiries and consults with customers on Arbella products and offerings that best meet their needs. This position serves as an extension of Arbella’s Independent Agents and directly contributes to their customer retention and overall profitable growth. The Arbella Customer Account Professional is a licensed agent; comprehensive training and company sponsored agent licensing is provided by Arbella in order to have high quality front line representation for the service center. The Arbella Customer Account Professional understands our Agents’ overall business objectives, and provides insureds with the exceptional customer service experience and advocacy our Agents have come to expect from Arbella. Through total service consultation, Arbella Customer Account Professionals manage inbound customer inquiries and proactively reach out to customers to provide advice and direction to help mitigate risk (no cold calls),As part of an extended hour operation, this position offers flexible scheduling and some incentives.
Key Responsibilities
Sensitive to the needs of our agents and customers, acts in a consultative manner to address the needs of all policy matters, while delivering paramount customer service.
Receive inbound calls to assist insureds with underwriting of their policies, answer and process billing inquiries and make policy changes as needed.
Counsel & advise insured including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries.
Identifies and recommends beneficial coverage enhancements, s and works within appropriate underwriting authority and agency preference.
Collaborates with agents and management to understand business objectives and includes these objectives to deliver outstanding customer service.
Responds to agent preferences in all aspects of underwriting campaigns and maintains high level of service with each interaction.
Maintenance of client files and/or automated account records in an accurate and orderly fashion within acceptable standards set by agency management. This includes supporting the processing of new business, rewrites, conversion business, endorsements, cancellations and renewals. Performs a variety of policy maintenance activities to support the customer relationship.
Respond to existing clients and designated prospect inquiries to identify both new and/or additional insurance needs, recommend coverages, calculate and quote premium rates for recommended protection, explain policy features & benefits, present options and upgrades and provide an overall analysis of protecting the individual property & casualty exposures.
Skillful in client relationship management and able to effectively harbor these relationships to meet or exceed productivity and quality targets.
Review all applications, renewal requests and endorsement compliance with underwriting authority and guidelines.
Completes outbound calls to obtain necessary information for policy transactions, renewal opportunities and coverage counseling.
Requirements
2 years of customer service experience needed
Work experience in an agency with a MA or CT Property & Casualty license highly desirable.
Excellent customer service, communication and collaboration skills needed
Ability to work in a fast paced environment with a strong attention to detail required.
Arbella is seeking motivated candidates who have a passion for providing exceptional customer service! Positions are available for Customer Service Representatives who enjoy working with customers in a collaborative environment. This position includes a 5 week training program, a comprehensive on-boarding experience and lots of career growth! The key responsibility in this critical role is to respond to our customers in a timely, efficient, and professional manner. This includes managing inbound customer inquiries and providing expert problem solving skills. Full time/part time schedules are available with hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is full trained. Join a Best Place to Work Company!
Key Responsibilities:
Provide timely, courteous, and efficient customer service to customers and our business partners regarding policy and billing inquiries. Communicate with internal and external customers via telephone and email.
Responsible for building and maintaining positive relationships with customers and co-workers.
Initiate corrections as a result of a telephone call or correspondence, coordinating corrections to completion.
Answer written correspondence.
Enter policy and billing data into appropriate information systems for insurance policy cancellations, reinstatements, and billing corrections.
Make informed judgments, within authorized parameters, regarding payment plan exceptions.
Keep supervisor informed, verbally and in writing, of activities and problems that impact the customer. Suggest possible solutions to problems.
May be called upon to assist with the training of new Customer Service Representatives.
Requirements
Some work experience in a service environment needed.
Excellent customer service, communication and collaboration skills.
Proficiency in Spanish or Portuguese would be desirable but not required.
This career opportunity starts at $20.00 per hour and up depending on skills and work experience. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Apply today!!
Apr 20, 2022
Full time
Arbella is seeking motivated candidates who have a passion for providing exceptional customer service! Positions are available for Customer Service Representatives who enjoy working with customers in a collaborative environment. This position includes a 5 week training program, a comprehensive on-boarding experience and lots of career growth! The key responsibility in this critical role is to respond to our customers in a timely, efficient, and professional manner. This includes managing inbound customer inquiries and providing expert problem solving skills. Full time/part time schedules are available with hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is full trained. Join a Best Place to Work Company!
Key Responsibilities:
Provide timely, courteous, and efficient customer service to customers and our business partners regarding policy and billing inquiries. Communicate with internal and external customers via telephone and email.
Responsible for building and maintaining positive relationships with customers and co-workers.
Initiate corrections as a result of a telephone call or correspondence, coordinating corrections to completion.
Answer written correspondence.
Enter policy and billing data into appropriate information systems for insurance policy cancellations, reinstatements, and billing corrections.
Make informed judgments, within authorized parameters, regarding payment plan exceptions.
Keep supervisor informed, verbally and in writing, of activities and problems that impact the customer. Suggest possible solutions to problems.
May be called upon to assist with the training of new Customer Service Representatives.
Requirements
Some work experience in a service environment needed.
Excellent customer service, communication and collaboration skills.
Proficiency in Spanish or Portuguese would be desirable but not required.
This career opportunity starts at $20.00 per hour and up depending on skills and work experience. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Apply today!!
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: The Information Security Specialist performs technical automation and compliance analysis related to information technology (IT) security issues. This position participates in special studies and projects associated with information security-related legislation and the implementation of relevant regulations and Federal Reserve System (FRS)-wide information security practices and policies. This position assists in assessing Board systems compliance with the Federal Information Security Modernization Act (FISMA), and Federal Risk and Authorization Management Program (FedRAMP) activities to mitigate data risks including data loss, data protection and ensuring data privacy Assists supported divisions with information security and privacy compliance matters. This position requires knowledge of security standards and practices, legislative requirements (FISMA, FedRAMP, Privacy Act, etc.), and internal controls relating to the Sarbanes-Oxley Act (SOX). REQUIRED SKILLS: Must have excellent oral and written communication skills typically acquired through completion of a bachelor’s degree or equivalent experience. Must have demonstrated knowledge of and competence in the application of security to advanced information systems and at least 3 years of specific experience in information security, information technology, IT auditing, IT compliance or related field. Requires knowledge of general IT security theory and practices is expected. Strong technical writing experience is required, as well as a demonstrated ability to research and formulate recommendations on complex IT and compliance issues. Must have general knowledge of laws and regulations governing all aspects of IT security as it relates to the Federal government. Knowledge of FISMA, FedRAMP, and SOX requirements, NIST security guidance, and OMB security mandates is highly desirable. An understanding of how FISMA and FedRAMP apply to the unique nature of the work performed at the Board in the supported divisions (i.e., facility operations, law enforcement, financial services, and human resource administration) is highly preferred. Requires an excellent customer service philosophy, demonstrated commitment to teamwork and strong ethical standards. Must have demonstrated ability to work on multiple projects simultaneously while meeting critical deadlines. 1. Works with senior team members and clients to develop information system security lifecycle plans in compliance with applicable security statutes and regulations. 2. Assists project teams to ensure a holistic approach to security and privacy, and coordinates interim work products with senior staff members. 3. Works closely with the Division of IT security teams to support compliance with the Board Information Security Program (BISP) throughout DFM and MGT’s computing environment. 4. Involved in FISMA and FedRAMP compliance activities including staying current with the legislation, National Institute of Standards and Technology (NIST) and Office of Management and Budget (OMB) requirements, and FRS and Board implementation and documentation standards. Work directly affects the Board’s FISMA, FedRAMP, SOX, Privacy-related activities as well as external parties including the FRS, Office of Employee Benefits (OEB), application service providers, and commercial vendors. Many of these activities are critical to the Board and the well-being of Board staff. Failure to properly complete the security assessment and authorization process could subject the Division to Office of Inspector General (OIG) audits or criticism by OMB or the external auditors. Communications are with information assurance team, individual clients in the supported divisions and technical working groups. The purpose and extent of each contact is different and the incumbent must be able to skillfully motivate, evaluate, and positively influence individuals or groups to obtain objectives. Assists with the organization of planning meetings for new and existing projects; coordinating new requirements mandated by statute or regulation, and coordinating the development of holistic security systems across a diverse clientele. Remarks: • Experience with cloud security and FedRAMP preferred. • Experience conducting or preparing for FISMA security assessments preferred. This is a term position that is scheduled to expire 1/1/2024.
Apr 12, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: The Information Security Specialist performs technical automation and compliance analysis related to information technology (IT) security issues. This position participates in special studies and projects associated with information security-related legislation and the implementation of relevant regulations and Federal Reserve System (FRS)-wide information security practices and policies. This position assists in assessing Board systems compliance with the Federal Information Security Modernization Act (FISMA), and Federal Risk and Authorization Management Program (FedRAMP) activities to mitigate data risks including data loss, data protection and ensuring data privacy Assists supported divisions with information security and privacy compliance matters. This position requires knowledge of security standards and practices, legislative requirements (FISMA, FedRAMP, Privacy Act, etc.), and internal controls relating to the Sarbanes-Oxley Act (SOX). REQUIRED SKILLS: Must have excellent oral and written communication skills typically acquired through completion of a bachelor’s degree or equivalent experience. Must have demonstrated knowledge of and competence in the application of security to advanced information systems and at least 3 years of specific experience in information security, information technology, IT auditing, IT compliance or related field. Requires knowledge of general IT security theory and practices is expected. Strong technical writing experience is required, as well as a demonstrated ability to research and formulate recommendations on complex IT and compliance issues. Must have general knowledge of laws and regulations governing all aspects of IT security as it relates to the Federal government. Knowledge of FISMA, FedRAMP, and SOX requirements, NIST security guidance, and OMB security mandates is highly desirable. An understanding of how FISMA and FedRAMP apply to the unique nature of the work performed at the Board in the supported divisions (i.e., facility operations, law enforcement, financial services, and human resource administration) is highly preferred. Requires an excellent customer service philosophy, demonstrated commitment to teamwork and strong ethical standards. Must have demonstrated ability to work on multiple projects simultaneously while meeting critical deadlines. 1. Works with senior team members and clients to develop information system security lifecycle plans in compliance with applicable security statutes and regulations. 2. Assists project teams to ensure a holistic approach to security and privacy, and coordinates interim work products with senior staff members. 3. Works closely with the Division of IT security teams to support compliance with the Board Information Security Program (BISP) throughout DFM and MGT’s computing environment. 4. Involved in FISMA and FedRAMP compliance activities including staying current with the legislation, National Institute of Standards and Technology (NIST) and Office of Management and Budget (OMB) requirements, and FRS and Board implementation and documentation standards. Work directly affects the Board’s FISMA, FedRAMP, SOX, Privacy-related activities as well as external parties including the FRS, Office of Employee Benefits (OEB), application service providers, and commercial vendors. Many of these activities are critical to the Board and the well-being of Board staff. Failure to properly complete the security assessment and authorization process could subject the Division to Office of Inspector General (OIG) audits or criticism by OMB or the external auditors. Communications are with information assurance team, individual clients in the supported divisions and technical working groups. The purpose and extent of each contact is different and the incumbent must be able to skillfully motivate, evaluate, and positively influence individuals or groups to obtain objectives. Assists with the organization of planning meetings for new and existing projects; coordinating new requirements mandated by statute or regulation, and coordinating the development of holistic security systems across a diverse clientele. Remarks: • Experience with cloud security and FedRAMP preferred. • Experience conducting or preparing for FISMA security assessments preferred. This is a term position that is scheduled to expire 1/1/2024.
Federal Reserve Board
Washington District of Columbia
DESCRIPTION/RESPONSIBILITIES: The Procurement Policy and Compliance Specialist is responsible for assisting the Procurement team in support of the Financials, Procurement, Self-Service and other applications. Provides assistance with maintenance of vendor, customer, bank, and other data stored within the Enterprise Resource Planning (ERP). Provides assistance with changes to system setups, testing, user training and documenting business processes. Assists in the development of procurement policies and procedures, coordinating risk management assessments, internal controls, and records management. Responsible with data analysis, strategic sourcing, and various dashboard tools.
REQUIRED SKILLS: Requires a Bachelor’s degree in a relevant field or equivalent work experience plus one year of experience in administration, general business functions, and/or information systems support. Must have knowledge of basic accounting and/or procurement principles. Ability to effectively interact with users and gather requirements. Possess effective analytical abilities and communication skills, both oral and written. Must pay close attention to detail to ensure accuracy in all aspects of the job. Must have excellent organizational skills an ability to prioritize. Effectively works independently and as a team member in order to provide excellent customer service to client users. Must be proficient in office automation software, including Word and Excel.
Must work with multiple automated systems and understand the interfaces between those systems. Probes and analyses problems to determine their nature and scope. Ensures the many modules, subparts and toolsets work cohesively together to produce expected and reliable results. Work effort must constantly be monitored for the interaction of on-going and new work, changing business needs, demands of new stakeholders, or technical innovation.
Assists with all aspects of the Enterprise Resource Planning (ERP) solution setups associated with vendors, customers, bank information and other data types. Assists with maintenance on existing data to strengthen data integrity. Works with the Procurement team to ensure the appropriate setups are made to properly support the requirements of the software applications and environment. Ensures appropriate standards and procedures are followed. Understands client’s functional processes and business needs. Analyzes and recommends solutions for solving problems associated with the setups of the applications and the integration of disparate systems. Translates and defines the clients’ requirements into accurate system setup and configuration and makes suggestions and alternate methods for resolving issues. Recommends procedures or policies to management and users for process improvements. Provides analytical support for recommendations. Effectively works independently and as a team member in order to provide excellent support to client users. Assists the Manager with the identification of training standards and programs on professional acquisition training, certification and career development needs to ensure that Procurement staff have the relevant professional and skill training to meet current and future needs of the organization. Provides back-up support to the Manager on the Purchase card program, Board training for CORs, and Purchase cardholders and reviewing managers.
Works to ensure that the records management system and contract files are reviewed for completeness, appropriateness, timeliness, consistency of approach, and are consistent with applicable records management standards, and easily retrievable from FIRMA, the enterprise system, or shared drive. Performs reviews to evaluate overall management effectiveness.
Stays abreast of relevant legislation, regulations, policies, and internal control and management practices. Assists in development of informational material to inform, clarify and explain regulatory and policy changes, and recurring errors observed during contract or audit review. Assists with and prepares briefings, makes presentations and recommendations to management on possible changes to Procurement policies, procedures, and practices. Stays abreast of the new functionality and technical advancements provided by the latest versions of the software solutions. Works with the team, clients, and others to determine how the new functionality should be implemented into the Board’s environment.
Works in a typical Office environment.
Full vaccination is required as a condition of employment, unless a legally required exception applies.
This is a term position set to expire 1/1/2026
Mar 30, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: The Procurement Policy and Compliance Specialist is responsible for assisting the Procurement team in support of the Financials, Procurement, Self-Service and other applications. Provides assistance with maintenance of vendor, customer, bank, and other data stored within the Enterprise Resource Planning (ERP). Provides assistance with changes to system setups, testing, user training and documenting business processes. Assists in the development of procurement policies and procedures, coordinating risk management assessments, internal controls, and records management. Responsible with data analysis, strategic sourcing, and various dashboard tools.
REQUIRED SKILLS: Requires a Bachelor’s degree in a relevant field or equivalent work experience plus one year of experience in administration, general business functions, and/or information systems support. Must have knowledge of basic accounting and/or procurement principles. Ability to effectively interact with users and gather requirements. Possess effective analytical abilities and communication skills, both oral and written. Must pay close attention to detail to ensure accuracy in all aspects of the job. Must have excellent organizational skills an ability to prioritize. Effectively works independently and as a team member in order to provide excellent customer service to client users. Must be proficient in office automation software, including Word and Excel.
Must work with multiple automated systems and understand the interfaces between those systems. Probes and analyses problems to determine their nature and scope. Ensures the many modules, subparts and toolsets work cohesively together to produce expected and reliable results. Work effort must constantly be monitored for the interaction of on-going and new work, changing business needs, demands of new stakeholders, or technical innovation.
Assists with all aspects of the Enterprise Resource Planning (ERP) solution setups associated with vendors, customers, bank information and other data types. Assists with maintenance on existing data to strengthen data integrity. Works with the Procurement team to ensure the appropriate setups are made to properly support the requirements of the software applications and environment. Ensures appropriate standards and procedures are followed. Understands client’s functional processes and business needs. Analyzes and recommends solutions for solving problems associated with the setups of the applications and the integration of disparate systems. Translates and defines the clients’ requirements into accurate system setup and configuration and makes suggestions and alternate methods for resolving issues. Recommends procedures or policies to management and users for process improvements. Provides analytical support for recommendations. Effectively works independently and as a team member in order to provide excellent support to client users. Assists the Manager with the identification of training standards and programs on professional acquisition training, certification and career development needs to ensure that Procurement staff have the relevant professional and skill training to meet current and future needs of the organization. Provides back-up support to the Manager on the Purchase card program, Board training for CORs, and Purchase cardholders and reviewing managers.
Works to ensure that the records management system and contract files are reviewed for completeness, appropriateness, timeliness, consistency of approach, and are consistent with applicable records management standards, and easily retrievable from FIRMA, the enterprise system, or shared drive. Performs reviews to evaluate overall management effectiveness.
Stays abreast of relevant legislation, regulations, policies, and internal control and management practices. Assists in development of informational material to inform, clarify and explain regulatory and policy changes, and recurring errors observed during contract or audit review. Assists with and prepares briefings, makes presentations and recommendations to management on possible changes to Procurement policies, procedures, and practices. Stays abreast of the new functionality and technical advancements provided by the latest versions of the software solutions. Works with the team, clients, and others to determine how the new functionality should be implemented into the Board’s environment.
Works in a typical Office environment.
Full vaccination is required as a condition of employment, unless a legally required exception applies.
This is a term position set to expire 1/1/2026
Information Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient response to problems, issues, and questions at the Information Desk.
RESPONSIBILITIES:
1.4 million visitors annually
This is a uniformed position
Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends
WORK SCHEDULE:
This position is full-time, 32 hours/week, with the following schedule:
Friday - Monday 8:45 - 5:15
REPORTS TO:
Manager, Visitor Services and Venue Operations
MINIMUM QUALIFICATIONS:
Three (3) years or more of customer service experience
Post high school course work, technical degree, associate's degree or business certificate
Demonstrated professionalism
Demonstrated organizational skills
Proficient in Microsoft Word, Excel, web browsers, Outlook
Demonstrated oral and written communication skills in order to effectively provide customer service, promote museum offerings, and quickly resolve issues
Ability to handle multiple tasks at one time in fast-paced environment
STARTING SALARY:
Non-Exempt (Hourly). $15.00/hour
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Mar 15, 2022
Full time
Information Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient response to problems, issues, and questions at the Information Desk.
RESPONSIBILITIES:
1.4 million visitors annually
This is a uniformed position
Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends
WORK SCHEDULE:
This position is full-time, 32 hours/week, with the following schedule:
Friday - Monday 8:45 - 5:15
REPORTS TO:
Manager, Visitor Services and Venue Operations
MINIMUM QUALIFICATIONS:
Three (3) years or more of customer service experience
Post high school course work, technical degree, associate's degree or business certificate
Demonstrated professionalism
Demonstrated organizational skills
Proficient in Microsoft Word, Excel, web browsers, Outlook
Demonstrated oral and written communication skills in order to effectively provide customer service, promote museum offerings, and quickly resolve issues
Ability to handle multiple tasks at one time in fast-paced environment
STARTING SALARY:
Non-Exempt (Hourly). $15.00/hour
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Title: Seasonal Student Worker – Honeyman
Job Number: REQ-90487
Salary: $2,719 – $2,802 per month
Location: Jessie M Honeyman Memorial State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Seasonal Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Jessie M Honeyman Memorial State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker, you will assist or supplement a permanent, trained work force by performing repetitive and routine field work that can be easily learned on the job.
In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public. You will also operate boat and sandboard rentals.
Minimum Qualifications:
Must be enrolled at least half-time in high school
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to listen to what people say and ask appropriate questions to obtain needed information.
Demonstrated common courtesy while communicating with others.
Basic computer skills.
Ability to monitor and implement routine procedures while providing customer service.
Ability to provide people with information in relation to park rules.
Experience in cash handling and/or reconciliation.
Ability to assist with the performance of restroom cleaning, landscaping and groundskeeping tasks.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Mar 07, 2022
Full time
Title: Seasonal Student Worker – Honeyman
Job Number: REQ-90487
Salary: $2,719 – $2,802 per month
Location: Jessie M Honeyman Memorial State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Seasonal Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Jessie M Honeyman Memorial State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker, you will assist or supplement a permanent, trained work force by performing repetitive and routine field work that can be easily learned on the job.
In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public. You will also operate boat and sandboard rentals.
Minimum Qualifications:
Must be enrolled at least half-time in high school
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to listen to what people say and ask appropriate questions to obtain needed information.
Demonstrated common courtesy while communicating with others.
Basic computer skills.
Ability to monitor and implement routine procedures while providing customer service.
Ability to provide people with information in relation to park rules.
Experience in cash handling and/or reconciliation.
Ability to assist with the performance of restroom cleaning, landscaping and groundskeeping tasks.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Oregon Parks and Recreation
Fort Stevens State Park
Title: Seasonal Student Worker – Fort Stevens
Job Number: REQ-89716
Salary: $2,719 – $2,802 per month
Location: Fort Stevens State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Fort Stevens State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker at Fort Stevens State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine office work that can be easily learned on the job. You will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.
Minimum Qualifications:
Must be enrolled at least half-time in high school.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to listen to what people say and asking appropriate questions to obtain needed information.
Ability to provide factual information based on observation, knowledge and understanding.
Demonstrated common courtesy while communicating with others.
Basic computer skills.
Ability to make change and prepare simple cash reconciliation reports.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Feb 28, 2022
Full time
Title: Seasonal Student Worker – Fort Stevens
Job Number: REQ-89716
Salary: $2,719 – $2,802 per month
Location: Fort Stevens State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can use your excellent customer service skills and develop hands-on experience in park maintenance and operations? Do you have landscaping or custodial experience, and wonder what it would be like to have a State Park as your work space?
If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Fort Stevens State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker at Fort Stevens State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine office work that can be easily learned on the job. You will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.
Minimum Qualifications:
Must be enrolled at least half-time in high school.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to listen to what people say and asking appropriate questions to obtain needed information.
Ability to provide factual information based on observation, knowledge and understanding.
Demonstrated common courtesy while communicating with others.
Basic computer skills.
Ability to make change and prepare simple cash reconciliation reports.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Oregon Parks and Recreation
Nehalem Bay State Park
Title: Seasonal Student Worker – Nehalem Bay
Job Number: REQ-88577
Salary: $2,719 – $2,802 per month
Location: Nehalem Bay State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can develop excellent customer service skills and learn about park maintenance and operations? Do you have strong people skills and a desire work in one of Oregon's most loved places?
If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Nehalem Bay State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker at Nehalem Bay State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine work that can be easily learned on the job.
In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.
Minimum Qualifications:
Must be enrolled at least half-time in high school.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to work with computers in a Microsoft Windows environment.
Previous cash-handling experience in a sales environment preferred.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Feb 28, 2022
Full time
Title: Seasonal Student Worker – Nehalem Bay
Job Number: REQ-88577
Salary: $2,719 – $2,802 per month
Location: Nehalem Bay State Park
PLEASE NOTE : This opportunity is only open to students that are currently enrolled in high school.
Would you enjoy working on a team where you can develop excellent customer service skills and learn about park maintenance and operations? Do you have strong people skills and a desire work in one of Oregon's most loved places?
If this sounds like you, come join our seasonal team as a Student Worker and support one of Oregon’s greatest resources – State Parks!
This recruitment announcement will be used to fill multiple vacancies and future vacancies for Nehalem Bay State Park .
This position falls under the classification Student Office Worker .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Seasonal Student Worker at Nehalem Bay State Park , you will assist or supplement a permanent, trained work force by performing repetitive and routine work that can be easily learned on the job.
In this role, you will provide visitor information and assist with other duties to ensure clean, safe and enjoyable park areas for the visiting public.
Minimum Qualifications:
Must be enrolled at least half-time in high school.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to work with computers in a Microsoft Windows environment.
Previous cash-handling experience in a sales environment preferred.
Desire to promote a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals.
LINK TO OFFICIAL STATE APPLICATION (required)
Assistant Manager, Public Safety
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
Works with the Director of Public Safety to achieve the optimal operation of safety and security protocols through the supervision of daily operations, ensuring Public Safety staff are properly trained to respond and take appropriate action in emergency situations. Proactively communicate and assist other departments throughout the museum to support their safety and security needs; daily operation of the department's access control and camera system, garage, detex patrols, and report writing systems; assists the Director of Public Safety with coordination of the Emergency Preparedness Plan including but not limited to creating and implementing policies and procedures, taking lead response in an emergency situation in the absence of the Director of Public Safety and being an active member of the Crisis Management Planning Team. Model and provide high degree of customer service to internal and external contacts.
RESPONSIBILITIES:
1.5 million visitors each year
1.2 million square feet of property
975 car garage capacity on 5 floors
200+ lost children per year
300+ medical incidents per year
200+ incidents including but not limited to: theft, vandalism, criminal behavior
24 x7 operation which requires working on weekends, holidays & emergency closings
Museum is a certified Zoo with over 120 animals
Daily customer contact
24-30 school buses per day
Monitoring over 100 alarm points
Monitoring over 100 surveillance cameras
WORK SCHEDULE:
This position is full-time, 40 hours/week, Sunday-Thursday.
REPORTS TO:
Director, Public Safety
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
4 or more years of Security or Public Safety experience with a leadership focus of working with staff and the public on floor. This includes experience in coaching staff, dealing with the public, challenging situations and responding to a variety of emergencies on the property.
Demonstrated ability to exercise sound judgment
Demonstrated ability to remain calm in emergencies
Demonstrated ability to train and supervise staff
Attention to detail and thorough comprehension of the English language to provide comprehensive written incident reports acceptable for external use
Successful completion of CPR/1st Aid certification
Demonstrated customer service skills for external and internal contacts.
Familiarity on how to use C-Cure 9000, Software house IP camera system, Keywatcher and report writing software.
Ability to comprehensively operate windows based computer systems and electronic equipment
STARTING SALARY:
Exempt (Salaried). $70,000 - $75,000 annually
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Feb 01, 2022
Full time
Assistant Manager, Public Safety
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
Works with the Director of Public Safety to achieve the optimal operation of safety and security protocols through the supervision of daily operations, ensuring Public Safety staff are properly trained to respond and take appropriate action in emergency situations. Proactively communicate and assist other departments throughout the museum to support their safety and security needs; daily operation of the department's access control and camera system, garage, detex patrols, and report writing systems; assists the Director of Public Safety with coordination of the Emergency Preparedness Plan including but not limited to creating and implementing policies and procedures, taking lead response in an emergency situation in the absence of the Director of Public Safety and being an active member of the Crisis Management Planning Team. Model and provide high degree of customer service to internal and external contacts.
RESPONSIBILITIES:
1.5 million visitors each year
1.2 million square feet of property
975 car garage capacity on 5 floors
200+ lost children per year
300+ medical incidents per year
200+ incidents including but not limited to: theft, vandalism, criminal behavior
24 x7 operation which requires working on weekends, holidays & emergency closings
Museum is a certified Zoo with over 120 animals
Daily customer contact
24-30 school buses per day
Monitoring over 100 alarm points
Monitoring over 100 surveillance cameras
WORK SCHEDULE:
This position is full-time, 40 hours/week, Sunday-Thursday.
REPORTS TO:
Director, Public Safety
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
4 or more years of Security or Public Safety experience with a leadership focus of working with staff and the public on floor. This includes experience in coaching staff, dealing with the public, challenging situations and responding to a variety of emergencies on the property.
Demonstrated ability to exercise sound judgment
Demonstrated ability to remain calm in emergencies
Demonstrated ability to train and supervise staff
Attention to detail and thorough comprehension of the English language to provide comprehensive written incident reports acceptable for external use
Successful completion of CPR/1st Aid certification
Demonstrated customer service skills for external and internal contacts.
Familiarity on how to use C-Cure 9000, Software house IP camera system, Keywatcher and report writing software.
Ability to comprehensively operate windows based computer systems and electronic equipment
STARTING SALARY:
Exempt (Salaried). $70,000 - $75,000 annually
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
CenterPoint Energy
1111 Louisiana St. Houston, TX 77002
Center Point Energy is looking for a Manager, Workforce to join our Team , located in Houston, TX .
You will have the ability to manage the processes and technology associated with the Customer Services workforce planning function. This position will also manage the short-term and long-term operational workload forecasts and ½ hour staffing needs for both internal and outsourced Customer Service operations; in addition to managing longer-term workload forecasts and processes to be used for determining mid- to long-term staffing and infrastructure needs for the Customer Service operation.
We want you to know
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Diversity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
Competitive pay
Paid training
Benefits eligibility begins on your first day
Subsides metro and parking discounts
Flexible work schedule, paid holidays and paid time off
Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
Professional growth and development programs including tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.
To be successful in this role you will:
Responsible for managing the Customer Services call volume forecasts for internal and outsourced contact centers at a level of accuracy that will optimize service level, occupancy and productivity.
Interfaces and coordinates with various internal business and operational functions (i.e. Marketing, Revenue Management, Pricing, etc.) for the purpose of incorporating external factors into the Customer Service operational forecasts.
Responsible for managing the ½ hour staffing requirements for all call center (both internal and outsourced) resources utilizing a combination of Genesys CTI and NICE forecasting and workforce planning tools/applications in an effort to optimize service level and productivity.
Responsible for managing the forecasting and planning process in compliance with outsourcing vendor contracts.
Responsible for developing and managing an integrated mid- to long-term resource plan to ensure proactive planning and optimal utilization of resources including call center agents and support personnel, premise based technologies (e.g., workstations), voice and data networks, and other facility related needs (e.g., training infrastructure) based on forecasted workload, and service level and financial/utilization objectives.
Responsible for the management of people, process and technology in regards to the Workforce Management (WFM) team.
Responsible for forecasting and scheduling procedures and deliverables.
Participation in Customer Service projects and initiatives.
Responsible for telephony and workforce management technology architecture along with vendor invoice approvals.
Responsible for management, updates, and execution of call center Business Continuity Plans
Responsible for the development and implementation of succession and knowledge transition plans for team.
Your background includes:
Requires a bachelor’s degree from an accredited college or university. • Requires a minimum of three (3) years experience managing people. • Requires a minimum of five (5) years Workforce Management experience in a large multi-site call center environment.
A bonus to have:
Bachelor's degree in degree in Mathematics, Statistical Analysis, or Economics/Finance preferred.
Jan 31, 2022
Full time
Center Point Energy is looking for a Manager, Workforce to join our Team , located in Houston, TX .
You will have the ability to manage the processes and technology associated with the Customer Services workforce planning function. This position will also manage the short-term and long-term operational workload forecasts and ½ hour staffing needs for both internal and outsourced Customer Service operations; in addition to managing longer-term workload forecasts and processes to be used for determining mid- to long-term staffing and infrastructure needs for the Customer Service operation.
We want you to know
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Diversity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
Competitive pay
Paid training
Benefits eligibility begins on your first day
Subsides metro and parking discounts
Flexible work schedule, paid holidays and paid time off
Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
Professional growth and development programs including tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.
To be successful in this role you will:
Responsible for managing the Customer Services call volume forecasts for internal and outsourced contact centers at a level of accuracy that will optimize service level, occupancy and productivity.
Interfaces and coordinates with various internal business and operational functions (i.e. Marketing, Revenue Management, Pricing, etc.) for the purpose of incorporating external factors into the Customer Service operational forecasts.
Responsible for managing the ½ hour staffing requirements for all call center (both internal and outsourced) resources utilizing a combination of Genesys CTI and NICE forecasting and workforce planning tools/applications in an effort to optimize service level and productivity.
Responsible for managing the forecasting and planning process in compliance with outsourcing vendor contracts.
Responsible for developing and managing an integrated mid- to long-term resource plan to ensure proactive planning and optimal utilization of resources including call center agents and support personnel, premise based technologies (e.g., workstations), voice and data networks, and other facility related needs (e.g., training infrastructure) based on forecasted workload, and service level and financial/utilization objectives.
Responsible for the management of people, process and technology in regards to the Workforce Management (WFM) team.
Responsible for forecasting and scheduling procedures and deliverables.
Participation in Customer Service projects and initiatives.
Responsible for telephony and workforce management technology architecture along with vendor invoice approvals.
Responsible for management, updates, and execution of call center Business Continuity Plans
Responsible for the development and implementation of succession and knowledge transition plans for team.
Your background includes:
Requires a bachelor’s degree from an accredited college or university. • Requires a minimum of three (3) years experience managing people. • Requires a minimum of five (5) years Workforce Management experience in a large multi-site call center environment.
A bonus to have:
Bachelor's degree in degree in Mathematics, Statistical Analysis, or Economics/Finance preferred.
Group and Tourism Coordinator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Group and Tourism Coordinator position serves a critical role in the Museum of Science. They serve as the ambassador, advocate, and primary contact for the tourism market segment (hotel partners, group leaders, tour operators, concierges, online affiliates, and travel portals) providing exemplary service that helps grow and maintain relationships.
The Group and Tourism Coordinator works cross-departmentally as they oversee contracts and license agreements as well as create and implement policy, procedure and training documents. They also assist with coverage for the Museum's contact center; answering phones and making reservations.
RESPONSIBILITIES:
Museum
Open 362 days per year
1.4 million visitors annually; 2,000-7,000 or more daily
50,000+member households
200,000+ school field trip participants booked annually
Groups and Tourism
Responsible for managing and optimizing multiple programs within the tourist and group sales umbrella, including tourist pass programs like CityPASS and Duck Tour affiliates, travel portals like Expedia, and a portfolio of tour operators, and hotels.
Science Central
75K-90K calls to call center annually; 200-300 calls daily
75-125 transactions per day
6,000-8,000 emails processed annually
3,000-4,000 membership sales annually
WORK SCHEDULE:
40 hrs/week, Monday - Friday, 9am-5pm. May require occasional time outside of regular work hours, to attend meetings.
REPORTS TO:
Manager, Science Central
MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
2 or more years of customer service experience, especially in the museum or hospitality industries
Demonstrated attention to detail
Demonstrated customer service skills.
Proven communication skills, both written and verbal.
Experience with basic computer applications such as Microsoft office programs (Excel, Word, Outlook)
Proven math proficiency at a level necessary to resolve transaction discrepancies
Experience with group sales
Experience with relationship management with external partners
STARTING SALARY:
Exempt (Salaried). $46,000 - $51,000
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Jan 20, 2022
Full time
Group and Tourism Coordinator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Group and Tourism Coordinator position serves a critical role in the Museum of Science. They serve as the ambassador, advocate, and primary contact for the tourism market segment (hotel partners, group leaders, tour operators, concierges, online affiliates, and travel portals) providing exemplary service that helps grow and maintain relationships.
The Group and Tourism Coordinator works cross-departmentally as they oversee contracts and license agreements as well as create and implement policy, procedure and training documents. They also assist with coverage for the Museum's contact center; answering phones and making reservations.
RESPONSIBILITIES:
Museum
Open 362 days per year
1.4 million visitors annually; 2,000-7,000 or more daily
50,000+member households
200,000+ school field trip participants booked annually
Groups and Tourism
Responsible for managing and optimizing multiple programs within the tourist and group sales umbrella, including tourist pass programs like CityPASS and Duck Tour affiliates, travel portals like Expedia, and a portfolio of tour operators, and hotels.
Science Central
75K-90K calls to call center annually; 200-300 calls daily
75-125 transactions per day
6,000-8,000 emails processed annually
3,000-4,000 membership sales annually
WORK SCHEDULE:
40 hrs/week, Monday - Friday, 9am-5pm. May require occasional time outside of regular work hours, to attend meetings.
REPORTS TO:
Manager, Science Central
MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
2 or more years of customer service experience, especially in the museum or hospitality industries
Demonstrated attention to detail
Demonstrated customer service skills.
Proven communication skills, both written and verbal.
Experience with basic computer applications such as Microsoft office programs (Excel, Word, Outlook)
Proven math proficiency at a level necessary to resolve transaction discrepancies
Experience with group sales
Experience with relationship management with external partners
STARTING SALARY:
Exempt (Salaried). $46,000 - $51,000
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
University of Washington | Institute for Health Metrics and Evaluation
The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations. Our vision is to provide policymakers, donors, and researchers with the highest-quality quantitative evidence base so all people live long lives in full health. IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which are cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members. IHME has an outstanding opportunity for a Program Coordinator that will provide day-to-day program support performing complex and varied fiscal and administrative functions within IHME and supporting the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios research and the UW Population Health Initiative programs. The Program Coordinator serves as a resource and a point of contact for accurate information about these programs in relation to events, conferences, summits, and key research deliverable timelines. This position requires an individual to build effective working relationships with individuals within and outside the organization from a variety of professional levels and backgrounds while exhibiting poise, responsiveness, a keen awareness of details, and impeccable integrity when dealing with sensitive materials and topics. The individual will independently provide overall effective and efficient communication and coordination for each program, interpreting and applying policies, guidelines, and procedures to answer inquiries from faculty, fellows, staff, students, and global external collaborators. The individual must develop an awareness of the research context of the programs they partner with in order to best understand priorities and execute work against demanding deadlines and while juggling multiple tasks. Additionally this position operates the reception desk and is the dedicated resource to IHME faculty, staff and visitors. The Program Coordinator is the initial contact for visitors to the Institute. This position is key to presenting a first impression of the Institute in the best manner possible and requires a high level of professionalism. This role will be an active member of the Financial Planning and Operations team and will report to the Assistant Director of Administration. This position is contingent upon project funding availability.
RESPONSIBILITIES: Program support and coordination
Provide accurate and efficient communication to staff, faculty, fellows, and the public with information and interpretation of policies and procedures related to the program’s specialties.
Coordinate and lead meetings with faculty and staff to schedule out projected events/meetings, determining scope and necessary elements. Lead and meet timelines for these projects as assigned by program directors.
Manage and organize conferences, summits, and guest speaking events with internal and external collaborators, government officials, media, and public and private institutions, to include coordinating meeting logistics, scheduling appointments and meetings, coordinating travel arrangements, and preparing business visa application documents for faculty and visitors as needed.
Assist program heads with composing or editing reports and meeting presentation materials per IHME’s style guidelines.
Initiate purchases of goods, services, and supplies in accordance with UW policies and procedures as needed, check order status and resolve problems efficiently and effectively.
Analyze and process expense reports, reimbursements, and check requests in an accurate and timely fashion.
Identify mechanisms to improve operations, decrease turnaround times, and streamline work processes.
Reception support
Provide assistance with day to day front desk duties, to include, but not limited to: answering phones, maintaining front desk email account and schedule, greeting visitors and facilitating smooth transitions to meetings, ordering business cards, providing estimates for shipping, packaging and entering requests, receiving and notifying for packages, maintaining various logs, daily kitchen and conference room upkeep, and working with building management and staff for facility operations.
Professionally conduct work with the highest level of integrity and discretion as it relates to international visitors and dignitaries, faculty, staff, and students.
Assist with Institute administrative tasks, including but not limited to: assembly of professional documents for Scientific Oversight Group (SOG) and IHME Board of Directors, data entry and moderate clerical support for presentation materials.
Utilize independent judgment and discretion while engaging with internal and external collaborators, government officials, media, and public and private institutions and representatives.
Other duties as assigned.
MINIMUM REQUIREMENTS:
High school graduation or equivalent AND two years of experience in supporting a program and/or executives OR equivalent education/experience.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS:
Adept diplomacy and exemplary interpersonal skills required. Must be agile at forming respectful and rewarding relationships with people with different levels of experience and expertise from a variety of cultural, linguistic, and professional settings.
Ability to react with appropriate levels of urgency and creatively solve problems to situations and events that require quick response or turnaround.
High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company.
Strong MS Office software skills – proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook, email, calendaring, and scheduling are minimum requirements.
Track record of being organized and detail-oriented, with an ability to work both independently and collaboratively to achieve objectives.
Ability to thrive in a fast-paced and collaborative environment to manage multiple priorities while coordinating resources needed to meet deadlines.
Flexibility and willingness to assume new tasks or special projects.
Flexibility to work nights and weekends a must.
Interest in learning about the Institute’s work and an ability to clearly relate and communicate its work.
A commitment to working to alongside others at IHME to illuminate the health impacts of systemic racism and to work within IHME to make our organization more diverse and inclusive. See IHME’s DEI statement here: http://www.healthdata.org/get-involved/careers/dei
WORKING CONDITIONS:
Weekend and evening work sometimes required.
This position is open to anyone authorized to work in the U.S. The UW is not able to sponsor visas for staff positions.
This position is located in Seattle, Washington working in-person at the IHME office on UW Campus.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Dec 30, 2021
Full time
The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to deliver to the world timely, relevant, and scientifically valid evidence to improve health policy and practice. IHME carries out its mission through a range of projects within different research areas including the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios; Cost Effectiveness and Efficiency; Resource Tracking; and Impact Evaluations. Our vision is to provide policymakers, donors, and researchers with the highest-quality quantitative evidence base so all people live long lives in full health. IHME is committed to providing the evidence base necessary to help solve the world’s most important health problems. This requires creativity and innovation, which are cultivated by an inclusive, diverse, and equitable environment that respects and appreciates differences, embraces collaboration, and invites the voices of all IHME team members. IHME has an outstanding opportunity for a Program Coordinator that will provide day-to-day program support performing complex and varied fiscal and administrative functions within IHME and supporting the Global Burden of Diseases, Injuries, and Risk Factors; Future Health Scenarios research and the UW Population Health Initiative programs. The Program Coordinator serves as a resource and a point of contact for accurate information about these programs in relation to events, conferences, summits, and key research deliverable timelines. This position requires an individual to build effective working relationships with individuals within and outside the organization from a variety of professional levels and backgrounds while exhibiting poise, responsiveness, a keen awareness of details, and impeccable integrity when dealing with sensitive materials and topics. The individual will independently provide overall effective and efficient communication and coordination for each program, interpreting and applying policies, guidelines, and procedures to answer inquiries from faculty, fellows, staff, students, and global external collaborators. The individual must develop an awareness of the research context of the programs they partner with in order to best understand priorities and execute work against demanding deadlines and while juggling multiple tasks. Additionally this position operates the reception desk and is the dedicated resource to IHME faculty, staff and visitors. The Program Coordinator is the initial contact for visitors to the Institute. This position is key to presenting a first impression of the Institute in the best manner possible and requires a high level of professionalism. This role will be an active member of the Financial Planning and Operations team and will report to the Assistant Director of Administration. This position is contingent upon project funding availability.
RESPONSIBILITIES: Program support and coordination
Provide accurate and efficient communication to staff, faculty, fellows, and the public with information and interpretation of policies and procedures related to the program’s specialties.
Coordinate and lead meetings with faculty and staff to schedule out projected events/meetings, determining scope and necessary elements. Lead and meet timelines for these projects as assigned by program directors.
Manage and organize conferences, summits, and guest speaking events with internal and external collaborators, government officials, media, and public and private institutions, to include coordinating meeting logistics, scheduling appointments and meetings, coordinating travel arrangements, and preparing business visa application documents for faculty and visitors as needed.
Assist program heads with composing or editing reports and meeting presentation materials per IHME’s style guidelines.
Initiate purchases of goods, services, and supplies in accordance with UW policies and procedures as needed, check order status and resolve problems efficiently and effectively.
Analyze and process expense reports, reimbursements, and check requests in an accurate and timely fashion.
Identify mechanisms to improve operations, decrease turnaround times, and streamline work processes.
Reception support
Provide assistance with day to day front desk duties, to include, but not limited to: answering phones, maintaining front desk email account and schedule, greeting visitors and facilitating smooth transitions to meetings, ordering business cards, providing estimates for shipping, packaging and entering requests, receiving and notifying for packages, maintaining various logs, daily kitchen and conference room upkeep, and working with building management and staff for facility operations.
Professionally conduct work with the highest level of integrity and discretion as it relates to international visitors and dignitaries, faculty, staff, and students.
Assist with Institute administrative tasks, including but not limited to: assembly of professional documents for Scientific Oversight Group (SOG) and IHME Board of Directors, data entry and moderate clerical support for presentation materials.
Utilize independent judgment and discretion while engaging with internal and external collaborators, government officials, media, and public and private institutions and representatives.
Other duties as assigned.
MINIMUM REQUIREMENTS:
High school graduation or equivalent AND two years of experience in supporting a program and/or executives OR equivalent education/experience.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS:
Adept diplomacy and exemplary interpersonal skills required. Must be agile at forming respectful and rewarding relationships with people with different levels of experience and expertise from a variety of cultural, linguistic, and professional settings.
Ability to react with appropriate levels of urgency and creatively solve problems to situations and events that require quick response or turnaround.
High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company.
Strong MS Office software skills – proficiency in MS Word, MS Excel, MS PowerPoint, MS Outlook, email, calendaring, and scheduling are minimum requirements.
Track record of being organized and detail-oriented, with an ability to work both independently and collaboratively to achieve objectives.
Ability to thrive in a fast-paced and collaborative environment to manage multiple priorities while coordinating resources needed to meet deadlines.
Flexibility and willingness to assume new tasks or special projects.
Flexibility to work nights and weekends a must.
Interest in learning about the Institute’s work and an ability to clearly relate and communicate its work.
A commitment to working to alongside others at IHME to illuminate the health impacts of systemic racism and to work within IHME to make our organization more diverse and inclusive. See IHME’s DEI statement here: http://www.healthdata.org/get-involved/careers/dei
WORKING CONDITIONS:
Weekend and evening work sometimes required.
This position is open to anyone authorized to work in the U.S. The UW is not able to sponsor visas for staff positions.
This position is located in Seattle, Washington working in-person at the IHME office on UW Campus.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Dec 29, 2021
Part time
En Outback Steakhouse, creemos que las personas quieren ser parte de algo de lo que puedan estar orgullosas, que sea divertido y lo valoren. Nuestro objetivo para ti, como Outbacker, es permitir que tu personalidad brille, brindarte un excelente lugar para trabajar, al mismo tiempo que excedes en el servicio al cliente y estrictos estándares alimentarios, brindando a nuestros clientes una experiencia AUSS-SOME.
¡Únete por la diversión, quédate por la carrera! Si estás buscando un excelente lugar para trabajar, divertirte y ganar dinero, ¡haz clic para aplicar!
If you are looking for a great place to work, have fun, and make money mate, click the link below to instantly schedule an interview.
https://calendly.com/obs3668/15min
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
Join for the Fun, Stay for the Career! We Offer Amazing Benefits!
Title: Park Specialist – Silver Falls
Job Number: REQ-82330
Salary: $2,922 – $4,331 per month
Deadline: 01/04/2022 at 11:59pm Pacific Time
Do you have strong Administrative Support Skills? Do you have computer skills and a desire to work with and please customers?
If this sounds like you, come join our team as Park Specialist for Silver Falls State Park and support one of Oregon’s greatest resources – State Parks!
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist, you will coordinate the completion of administrative tasks in the park office and provide accounting, payroll and administrative/clerical support for the Park Manager and staff.
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects. OR (b) An equivalent combination of training and experience. NOTE: One year of post-secondary education may be substituted for up to one (1) year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience performing technical or administrative program support functions requiring independent judgment and decisions under general guidance concerning a course of action to be taken.
Ability to explain laws, rules or policies relating to a particular program, operation, or service to the public (in person, on the telephone, or in writing).
Experience using policy and procedure manuals, handbooks, or specialized reference materials to research information.
Ability to communicate with people of diverse points of view to resolve problems.
General
Experience gathering and organizing data and preparing reports.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Sublimity--OPRD--Valleys-Region---Willamette-District---MU-Silver-Falls/Park-Specialist---Silver-Falls_REQ-82330
Dec 06, 2021
Full time
Title: Park Specialist – Silver Falls
Job Number: REQ-82330
Salary: $2,922 – $4,331 per month
Deadline: 01/04/2022 at 11:59pm Pacific Time
Do you have strong Administrative Support Skills? Do you have computer skills and a desire to work with and please customers?
If this sounds like you, come join our team as Park Specialist for Silver Falls State Park and support one of Oregon’s greatest resources – State Parks!
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist, you will coordinate the completion of administrative tasks in the park office and provide accounting, payroll and administrative/clerical support for the Park Manager and staff.
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects. OR (b) An equivalent combination of training and experience. NOTE: One year of post-secondary education may be substituted for up to one (1) year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience performing technical or administrative program support functions requiring independent judgment and decisions under general guidance concerning a course of action to be taken.
Ability to explain laws, rules or policies relating to a particular program, operation, or service to the public (in person, on the telephone, or in writing).
Experience using policy and procedure manuals, handbooks, or specialized reference materials to research information.
Ability to communicate with people of diverse points of view to resolve problems.
General
Experience gathering and organizing data and preparing reports.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Sublimity--OPRD--Valleys-Region---Willamette-District---MU-Silver-Falls/Park-Specialist---Silver-Falls_REQ-82330
Oregon Parks and Recreation
Cape Lookout State Park
Title: Park Specialist – Cape Lookout
Job Number: REQ-81258
Salary: $2,837 – $4,225 per month
Deadline: 12/05/2021 at 11:59pm Pacific Time
Oregon State Parks are special places, and they need special people to keep them operating at their best. As a Park Specialist , you'll be playing a key role assisting park management and staff with office coordination and confidential administrative tasks that support the operation of Cape Lookout State Park . And the best part: you'll work with a team of rangers that are as committed to the outdoors as you are.
If this sounds like you, come join our leadership team and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Specialist.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist at Cape Lookout State Park you will have the opportunity to apply your administrative and organizational skills to a variety of tasks. Your duties would include, but not be limited to, the following:
Administrative and Accounting Support
Review invoices and monthly statements for accuracy
Determine appropriate vendors when making office purchases
Maintain logs of purchases, research and reconcile discrepancies, prepare revenue reports
Provide detailed information to management in preparation of the biennial budget
Office Coordination
Serve as liaison between park/district managers and OPRD, other state agencies, federal government personnel, and the public
Arrange meetings and special conferences; record and transcribe proceedings
Maintain filing system in compliance with retention schedules
Make travel accommodations and prepare travel and expense claims
Provide park information to the public in person, on the phone, and email
Maintain office inventory by ordering supplies and brochures
Human Resources Functions
Schedule interviews, notify candidates, and provide instructional material
Assist park manager with new employee orientations, respond to employee questions, and refer staff to appropriate resources
Handle and maintain confidential employee files and records
Payroll Functions
Assist and train employees on payroll procedures and filling out timesheets
Review employee timesheets for accuracy and enter data to generate monthly check
Other Duties and Assignments
Serve on OPRD committees as requested
Support Host Coordinator in volunteer administration
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects; OR (b) An equivalent combination of training and experience. NOTE:
One year of post-secondary education may be substituted for up to one year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to maintain composure and take appropriate action during emergency or emotionally charged situations.
Experience using a personal computer.
Ability to evaluate situations, apply rules and guidelines, determine and carry out appropriate courses of action to achieve desired results.
Previous data entry experience.
Ability to prioritize tasks to accomplish goals.
Experience in filing and administrative support.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Tillamook--OPRD--Coast-Region---North-Coast-District---MU-Cape-Lookout/Park-Specialist---Cape-Lookout_REQ-81258
Nov 18, 2021
Full time
Title: Park Specialist – Cape Lookout
Job Number: REQ-81258
Salary: $2,837 – $4,225 per month
Deadline: 12/05/2021 at 11:59pm Pacific Time
Oregon State Parks are special places, and they need special people to keep them operating at their best. As a Park Specialist , you'll be playing a key role assisting park management and staff with office coordination and confidential administrative tasks that support the operation of Cape Lookout State Park . And the best part: you'll work with a team of rangers that are as committed to the outdoors as you are.
If this sounds like you, come join our leadership team and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Specialist.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist at Cape Lookout State Park you will have the opportunity to apply your administrative and organizational skills to a variety of tasks. Your duties would include, but not be limited to, the following:
Administrative and Accounting Support
Review invoices and monthly statements for accuracy
Determine appropriate vendors when making office purchases
Maintain logs of purchases, research and reconcile discrepancies, prepare revenue reports
Provide detailed information to management in preparation of the biennial budget
Office Coordination
Serve as liaison between park/district managers and OPRD, other state agencies, federal government personnel, and the public
Arrange meetings and special conferences; record and transcribe proceedings
Maintain filing system in compliance with retention schedules
Make travel accommodations and prepare travel and expense claims
Provide park information to the public in person, on the phone, and email
Maintain office inventory by ordering supplies and brochures
Human Resources Functions
Schedule interviews, notify candidates, and provide instructional material
Assist park manager with new employee orientations, respond to employee questions, and refer staff to appropriate resources
Handle and maintain confidential employee files and records
Payroll Functions
Assist and train employees on payroll procedures and filling out timesheets
Review employee timesheets for accuracy and enter data to generate monthly check
Other Duties and Assignments
Serve on OPRD committees as requested
Support Host Coordinator in volunteer administration
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects; OR (b) An equivalent combination of training and experience. NOTE:
One year of post-secondary education may be substituted for up to one year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Ability to maintain composure and take appropriate action during emergency or emotionally charged situations.
Experience using a personal computer.
Ability to evaluate situations, apply rules and guidelines, determine and carry out appropriate courses of action to achieve desired results.
Previous data entry experience.
Ability to prioritize tasks to accomplish goals.
Experience in filing and administrative support.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Tillamook--OPRD--Coast-Region---North-Coast-District---MU-Cape-Lookout/Park-Specialist---Cape-Lookout_REQ-81258
Title: Park Specialist – Honeyman and Washburne
Job Number: REQ-81173
Salary: $2,837 – $4,225 per month
Deadline: 12/05/2021 at 11:59pm
Oregon State Parks are special places, and they need special people to keep them operating at their best. As a Park Specialist , you'll be playing a key role assisting park management and staff with office coordination and confidential administrative tasks that support the operation of Jessie M. Honeyman Memorial State Park and Carl G. Washburne Memorial State Park . And the best part: you'll work with a team of rangers that are as committed to the outdoors as you are.
If this sounds like you, come join our leadership team and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Specialist.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist at Jessie M. Honeyman Memorial State Park and Carl G. Washburne Memorial State Park , you will have the opportunity to apply your administrative and organizational skills to a variety of tasks. Your duties would include, but not be limited to, the following:
Administrative and Accounting Support
Review invoices and monthly statements for accuracy
Determine appropriate vendors when making office purchases
Maintain logs of purchases, research and reconcile discrepancies, prepare revenue reports
Provide detailed information to management in preparation of the biennial budget
Office Coordination
Serve as liaison between park/district managers and OPRD, other state agencies, federal government personnel, and the public
Arrange meetings and special conferences; record and transcribe proceedings
Maintain filing system in compliance with retention schedules
Make travel accommodations and prepare travel and expense claims
Provide park information to the public in person, on the phone, and email
Maintain office inventory by ordering supplies and brochures
Human Resources Functions
Schedule interviews, notify candidates, and provide instructional material
Assist park manager with new employee orientations, respond to employee questions, and refer staff to appropriate resources
Handle and maintain confidential employee files and records
Payroll Functions
Assist and train employees on payroll procedures and filling out timesheets
Review employee timesheets for accuracy and enter data to generate monthly check
Other Duties and Assignments
Serve on OPRD committees as requested
Support Host Coordinator in volunteer administration
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects; OR (b) An equivalent combination of training and experience. NOTE:
One year of post-secondary education may be substituted for up to one year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience performing technical or administrative program support functions requiring independent judgment and decisions.
Experience researching a variety of sources and analyzing information in order to clarify issues and resolve problems for the public.
Ability to explain laws, rules or policies relating to a particular program, operation, or service to the public in person, on the phone, or in writing.
Experience using policy and procedure manuals, handbooks, or specialized reference materials to research information.
Experience composing written communications such as responses to inquiries, narrative reports, instruction or training materials.
Experience gathering and organizing data and preparing reports.
Ability to operate a computer terminal or microcomputer to enter, update, correct and retrieve information.
Willingness to update computer skills and knowledge on an on-going basis to adapt to changes in technology.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Florence--OPRD--Coast-Region---Central-Coast-District---MU-Jessie-M-Honeyman/Park-Specialist---Honeyman_REQ-81173
Nov 18, 2021
Full time
Title: Park Specialist – Honeyman and Washburne
Job Number: REQ-81173
Salary: $2,837 – $4,225 per month
Deadline: 12/05/2021 at 11:59pm
Oregon State Parks are special places, and they need special people to keep them operating at their best. As a Park Specialist , you'll be playing a key role assisting park management and staff with office coordination and confidential administrative tasks that support the operation of Jessie M. Honeyman Memorial State Park and Carl G. Washburne Memorial State Park . And the best part: you'll work with a team of rangers that are as committed to the outdoors as you are.
If this sounds like you, come join our leadership team and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Park Specialist.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Specialist at Jessie M. Honeyman Memorial State Park and Carl G. Washburne Memorial State Park , you will have the opportunity to apply your administrative and organizational skills to a variety of tasks. Your duties would include, but not be limited to, the following:
Administrative and Accounting Support
Review invoices and monthly statements for accuracy
Determine appropriate vendors when making office purchases
Maintain logs of purchases, research and reconcile discrepancies, prepare revenue reports
Provide detailed information to management in preparation of the biennial budget
Office Coordination
Serve as liaison between park/district managers and OPRD, other state agencies, federal government personnel, and the public
Arrange meetings and special conferences; record and transcribe proceedings
Maintain filing system in compliance with retention schedules
Make travel accommodations and prepare travel and expense claims
Provide park information to the public in person, on the phone, and email
Maintain office inventory by ordering supplies and brochures
Human Resources Functions
Schedule interviews, notify candidates, and provide instructional material
Assist park manager with new employee orientations, respond to employee questions, and refer staff to appropriate resources
Handle and maintain confidential employee files and records
Payroll Functions
Assist and train employees on payroll procedures and filling out timesheets
Review employee timesheets for accuracy and enter data to generate monthly check
Other Duties and Assignments
Serve on OPRD committees as requested
Support Host Coordinator in volunteer administration
Minimum Qualifications:
(a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects; OR (b) An equivalent combination of training and experience. NOTE:
One year of post-secondary education may be substituted for up to one year of the required experience.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience performing technical or administrative program support functions requiring independent judgment and decisions.
Experience researching a variety of sources and analyzing information in order to clarify issues and resolve problems for the public.
Ability to explain laws, rules or policies relating to a particular program, operation, or service to the public in person, on the phone, or in writing.
Experience using policy and procedure manuals, handbooks, or specialized reference materials to research information.
Experience composing written communications such as responses to inquiries, narrative reports, instruction or training materials.
Experience gathering and organizing data and preparing reports.
Ability to operate a computer terminal or microcomputer to enter, update, correct and retrieve information.
Willingness to update computer skills and knowledge on an on-going basis to adapt to changes in technology.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Florence--OPRD--Coast-Region---Central-Coast-District---MU-Jessie-M-Honeyman/Park-Specialist---Honeyman_REQ-81173
Title: Park Ranger 2 – Fort Stevens
Job Number: REQ-80434
Salary: $3,211 – $4,871 per month
Deadline: 11/29/2021 at 11:59pm Pacific Time
Do you have great leadership skills and experience working in a campground setting? In this position, you’ll be working at the site of a historical military installation once used to guard the mouth of the Columbia River from the Civil War to World War II. At this park, you will find a variety of recreation opportunities for visitors including camping, beach-combing, a freshwater lake, trails, wildlife viewing, and a historic shipwreck. Come join our team at Fort Stevens State Park near Astoria, Oregon, and support one of Oregon’s greatest resources – our state parks!
This position falls under the classification Park Ranger 2 .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger 2, you will have the opportunity to independently coordinate park projects, activities, and programs, using your technical expertise and specialized park skills. You will also have the opportunity to mentor employees in the needed maintenance and park operations skills to be successful throughout the Fort Stevens Management Unit. Duties will include, but are not limited to, the following:
Park Operations
Prioritize and plan work by helping to developing project schedules, assigning tasks, giving direction, explaining established standards of performance, and insuring that materials and equipment are on hand to complete tasks.
Perform and conduct others in complex landscape maintenance tasks, custodial work, building maintenance and construction, facility maintenance and construction tasks, utility system operation and maintenance, visitor services, park patrol, safety and rule enforcement, and resource interpretation.
Project Oversight
Independently complete or oversee the completion of complex park resource and facility maintenance, restoration, rehabilitation and construction projects, which may require advanced knowledge and skills in carpentry, plumbing, electrical wiring, painting, equipment operation, landscape maintenance, concrete or asphalt work, water, sewer and irrigation systems; reading and following blueprints and drawings.
Research and recommend the most cost efficient, effective, and sustainable methods to complete projects, maintenance and operations while meeting OPRD's quality standards.
Visitor Services
Patrol park areas to protect and preserve resources and facilities; inspect park grounds, buildings, facilities, vehicles, material and equipment for safety hazards and possible violations, and take appropriate action as dictated by training and experience
Prepare inspection reports, job hazard analyses, incident investigation and other reports as required.
Explain park rules and regulations to park visitors, seek voluntary visitor compliance with park area rules and regulations, issue verbal and written warnings or citations as necessary, and prepare related reports.
Building Maintenance and Construction
Maintain and repair building plumbing systems, electrical systems, building fixtures.
Construct and maintain buildings and structural elements.
Minimum Qualifications:
(a) Four (4) years of visitor services experience (e.g. rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
OR (b) A Bachelor's degree in Park and Recreation Administration, Natural Resource Management, Environmental Studies or a related field; AND One (1) year of visitor services experience (e.g., rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
OR An Associate's degree in Park and Recreation Administration or Natural Resource Management, Environmental Studies or a related field; AND Two and a half (2.5) years of visitor services experience (e.g., rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience resolving customer complaints related to overnight camping and park rule interpretation.
Ability to evaluate situations, apply rules and guidelines, determine and carry out appropriate course of action to achieve desired results.
Experience training others on basic plumbing, carpentry, painting, grounds-keeping tasks to employees/hosts.
Experience mentoring, coaching and training employees, host, or volunteers in park maintenance operations.
Ability to give direction concerning work procedures to individuals or teams composed of volunteers/hosts.
Experience leading and delegating daily workloads.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Hammond--OPRD--Coast-Region---North-Coast-District---MU-Fort-Stevens/Park-Ranger-2---Fort-Stevens_REQ-80434
Nov 15, 2021
Full time
Title: Park Ranger 2 – Fort Stevens
Job Number: REQ-80434
Salary: $3,211 – $4,871 per month
Deadline: 11/29/2021 at 11:59pm Pacific Time
Do you have great leadership skills and experience working in a campground setting? In this position, you’ll be working at the site of a historical military installation once used to guard the mouth of the Columbia River from the Civil War to World War II. At this park, you will find a variety of recreation opportunities for visitors including camping, beach-combing, a freshwater lake, trails, wildlife viewing, and a historic shipwreck. Come join our team at Fort Stevens State Park near Astoria, Oregon, and support one of Oregon’s greatest resources – our state parks!
This position falls under the classification Park Ranger 2 .
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Park Ranger 2, you will have the opportunity to independently coordinate park projects, activities, and programs, using your technical expertise and specialized park skills. You will also have the opportunity to mentor employees in the needed maintenance and park operations skills to be successful throughout the Fort Stevens Management Unit. Duties will include, but are not limited to, the following:
Park Operations
Prioritize and plan work by helping to developing project schedules, assigning tasks, giving direction, explaining established standards of performance, and insuring that materials and equipment are on hand to complete tasks.
Perform and conduct others in complex landscape maintenance tasks, custodial work, building maintenance and construction, facility maintenance and construction tasks, utility system operation and maintenance, visitor services, park patrol, safety and rule enforcement, and resource interpretation.
Project Oversight
Independently complete or oversee the completion of complex park resource and facility maintenance, restoration, rehabilitation and construction projects, which may require advanced knowledge and skills in carpentry, plumbing, electrical wiring, painting, equipment operation, landscape maintenance, concrete or asphalt work, water, sewer and irrigation systems; reading and following blueprints and drawings.
Research and recommend the most cost efficient, effective, and sustainable methods to complete projects, maintenance and operations while meeting OPRD's quality standards.
Visitor Services
Patrol park areas to protect and preserve resources and facilities; inspect park grounds, buildings, facilities, vehicles, material and equipment for safety hazards and possible violations, and take appropriate action as dictated by training and experience
Prepare inspection reports, job hazard analyses, incident investigation and other reports as required.
Explain park rules and regulations to park visitors, seek voluntary visitor compliance with park area rules and regulations, issue verbal and written warnings or citations as necessary, and prepare related reports.
Building Maintenance and Construction
Maintain and repair building plumbing systems, electrical systems, building fixtures.
Construct and maintain buildings and structural elements.
Minimum Qualifications:
(a) Four (4) years of visitor services experience (e.g. rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
OR (b) A Bachelor's degree in Park and Recreation Administration, Natural Resource Management, Environmental Studies or a related field; AND One (1) year of visitor services experience (e.g., rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
OR An Associate's degree in Park and Recreation Administration or Natural Resource Management, Environmental Studies or a related field; AND Two and a half (2.5) years of visitor services experience (e.g., rule enforcement; interpretation such as education and environmental awareness programs; special events and activities; etc.) AND/OR maintenance experience (e.g., construction trades, landscaping).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience resolving customer complaints related to overnight camping and park rule interpretation.
Ability to evaluate situations, apply rules and guidelines, determine and carry out appropriate course of action to achieve desired results.
Experience training others on basic plumbing, carpentry, painting, grounds-keeping tasks to employees/hosts.
Experience mentoring, coaching and training employees, host, or volunteers in park maintenance operations.
Ability to give direction concerning work procedures to individuals or teams composed of volunteers/hosts.
Experience leading and delegating daily workloads.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Hammond--OPRD--Coast-Region---North-Coast-District---MU-Fort-Stevens/Park-Ranger-2---Fort-Stevens_REQ-80434
Let’s Work Bravely
Bravely is on a mission to make life at work better for everyone. We are democratizing access to professional coaching. Companies worldwide look to us to provide their employees across all levels access to on-demand confidential coaching for the moments that matter most at work. Through Bravely, employees have a trusted and skilled coach to support their well-being, career development, and performance and ultimately help them thrive in their workplaces.
We work with companies like Zillow, Pinterest, and Autodesk, who are deeply committed to equity and inclusion by ensuring that all of their employees have access to our highly-vetted, diverse, and brilliant professional coaches. When organizations offer Bravely, they scale the support provided by their People teams, managers and transform their workplaces. Our data-driven insights and passionate team are driving change for employees and in workplaces around the world.
About the role
We are fortunate to work with world-class organizations and innovative people teams, and are looking for a Senior Client Success Manager to help our clients meet their goals and maximize the value of Bravely. You will be responsible for onboarding, retaining and growing our partnerships, ensuring that the impact of Bravely is clear at every stage, with a particular focus on expanding existing relationships.
As a partner to our clients, you will work cross-functionally across the Marketing, Product and Operations teams at Bravely to drive adoption of the product; deliver insights and reporting; and identify new opportunities to support client’s goals.
You have experience building deep partnerships, and are adept at using data to communicate the value of a product to different stakeholders and audiences. You’ll have previously worked with stakeholders in highly matrixed environments and have experience driving results across enterprise organizations. You’re organized, and are comfortable juggling multiple projects and priorities in a fast-moving environment.
What you’ll do
Be a strategic partner to clients, communicating how Bravely can meet their needs and proposing new solutions to meet their needs and the needs of their employees
Collaborate with the Marketing team to develop personalized and strategic campaigns to engage client employees
Present regular engagement reports and session insights for clients, helping them to understand the value of Bravely
Be an internal advocate for the clients needs, helping to evolve our product based on feedback
Partner with Sales and Marketing to highlight client success stories through case studies
You should have
7+ years owning client relationships in a customer success environment
Strong Communicator -- you have excellent written and verbal communication skills, and are comfortable interacting with C-level executives
Adaptable -- you are able to pick up new skills quickly with proper training, understand that things change rapidly, and are excited to adapt to new client or business needs
Analytical -- you are comfortable making decisions rooted in data
Self-Directed -- you enjoy working collaboratively, but are ready to take initiative and be proactive
Bravely is committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests. Bravely Benefits
Competitive salary + compensation package with equity
Competitive insurance plans with full coverage for medical, dental, and vision that greatly eliminate your out of pocket expenses
Unlimited vacation time to enjoy all aspects of your life
Paid Parental Leave: 12 weeks for the primary caregiver and six weeks for secondary
Unlimited and 100% confidential access to world-class Bravely coaches to support you in your professional journey
Virtual team-building time to stay connected with your team members around the world
Cultural celebrations to uplift the unique experiences and identities within our community
Home Office Allowance
Working with an amazing, diverse, energetic, and supportive group of people
Work from where it WORKS for you. We are a fully distributed remote team with an office in New York. Our team is now 100% fully distributed and remote. We will eventually offer the option to be a hybrid in New York. We will not require employees located in NY to come into the office. We support flexible work policies for greater work-life balance. Working at Bravely As a team, we practice what we preach: we live our values, communicate openly and honestly, and actively work to cultivate an inclusive and supportive people-first environment where everyone can grow, thrive, and make meaning from their work. We embrace diversity and equal opportunity fervently, with a strong commitment to building a team representing a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Bravely is an equal employment opportunity employer. Bravely considers all applicants without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or other protected class. We are committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.
As an equal employment opportunity employer will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact recruiting@workbravely.com.
Nov 05, 2021
Full time
Let’s Work Bravely
Bravely is on a mission to make life at work better for everyone. We are democratizing access to professional coaching. Companies worldwide look to us to provide their employees across all levels access to on-demand confidential coaching for the moments that matter most at work. Through Bravely, employees have a trusted and skilled coach to support their well-being, career development, and performance and ultimately help them thrive in their workplaces.
We work with companies like Zillow, Pinterest, and Autodesk, who are deeply committed to equity and inclusion by ensuring that all of their employees have access to our highly-vetted, diverse, and brilliant professional coaches. When organizations offer Bravely, they scale the support provided by their People teams, managers and transform their workplaces. Our data-driven insights and passionate team are driving change for employees and in workplaces around the world.
About the role
We are fortunate to work with world-class organizations and innovative people teams, and are looking for a Senior Client Success Manager to help our clients meet their goals and maximize the value of Bravely. You will be responsible for onboarding, retaining and growing our partnerships, ensuring that the impact of Bravely is clear at every stage, with a particular focus on expanding existing relationships.
As a partner to our clients, you will work cross-functionally across the Marketing, Product and Operations teams at Bravely to drive adoption of the product; deliver insights and reporting; and identify new opportunities to support client’s goals.
You have experience building deep partnerships, and are adept at using data to communicate the value of a product to different stakeholders and audiences. You’ll have previously worked with stakeholders in highly matrixed environments and have experience driving results across enterprise organizations. You’re organized, and are comfortable juggling multiple projects and priorities in a fast-moving environment.
What you’ll do
Be a strategic partner to clients, communicating how Bravely can meet their needs and proposing new solutions to meet their needs and the needs of their employees
Collaborate with the Marketing team to develop personalized and strategic campaigns to engage client employees
Present regular engagement reports and session insights for clients, helping them to understand the value of Bravely
Be an internal advocate for the clients needs, helping to evolve our product based on feedback
Partner with Sales and Marketing to highlight client success stories through case studies
You should have
7+ years owning client relationships in a customer success environment
Strong Communicator -- you have excellent written and verbal communication skills, and are comfortable interacting with C-level executives
Adaptable -- you are able to pick up new skills quickly with proper training, understand that things change rapidly, and are excited to adapt to new client or business needs
Analytical -- you are comfortable making decisions rooted in data
Self-Directed -- you enjoy working collaboratively, but are ready to take initiative and be proactive
Bravely is committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests. Bravely Benefits
Competitive salary + compensation package with equity
Competitive insurance plans with full coverage for medical, dental, and vision that greatly eliminate your out of pocket expenses
Unlimited vacation time to enjoy all aspects of your life
Paid Parental Leave: 12 weeks for the primary caregiver and six weeks for secondary
Unlimited and 100% confidential access to world-class Bravely coaches to support you in your professional journey
Virtual team-building time to stay connected with your team members around the world
Cultural celebrations to uplift the unique experiences and identities within our community
Home Office Allowance
Working with an amazing, diverse, energetic, and supportive group of people
Work from where it WORKS for you. We are a fully distributed remote team with an office in New York. Our team is now 100% fully distributed and remote. We will eventually offer the option to be a hybrid in New York. We will not require employees located in NY to come into the office. We support flexible work policies for greater work-life balance. Working at Bravely As a team, we practice what we preach: we live our values, communicate openly and honestly, and actively work to cultivate an inclusive and supportive people-first environment where everyone can grow, thrive, and make meaning from their work. We embrace diversity and equal opportunity fervently, with a strong commitment to building a team representing a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Bravely is an equal employment opportunity employer. Bravely considers all applicants without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or other protected class. We are committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.
As an equal employment opportunity employer will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact recruiting@workbravely.com.
For 80 years Di Bruno Bros. has offered nothing but the highest quality products, made with integrity and infused with the story of the people who made them. It’s a story of discovery, of two brothers, aunts and uncles, of Culinary Pioneers and Philadelphians. And it is that dinner table mentality that has enabled Di Bruno Bros. to not only endure for so long, but also to grow and prosper both locally and nationally. And we’re just getting started. Di Bruno Bros. is excited to have an opportunity to welcome another culinary pioneer, a Human Resources Generalist . The Human Resources Generalist will provide HR administrative & operational support to employees, managers, and the HR team. This individual is responsible for ensuring that we exceed expectations, develop our teams, and meet both Company and store objectives. RESPONSIBILITIES
Onboarding of associates and leaders
Benefits Administration, Compliance, & Support
Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
Facilitate HR processes & projects: Performance reviews, unemployment, compliance, investigations, employee appreciation, open enrollment, internal promotion process
Run regular reports: terminations, hires, RAMP, contact list, birthdays, anniversaries, active no pa
Updating current employee information via ADP HRIS & Employee Files
Participate & Assist in all HR admin, process, projects, & initiatives
Maintain compliance & confidentiality in all activities
REQUIREMENTS
3+ years HR experience and/or HR educational background
Strong desire to grow in Human Resources field & ability to quickly adjust and learn on the job
High level of computer literacy
Time management, organizational skills, attention to detail, & follow up skills so that multiple tasks can be completed with a high degree of accuracy.
Ability to maintain confidentiality with sensitive Human Resources issues.
Strong work ethic, anticipatory nature, and responsiveness to internal and external clients.
Excellent writing and verbal communication skills and interpersonal skills.
BENEFITS
Paid Time Off for all employees
Medical, Dental, & Ancillary Insurances (optional)
Company-paid, unlimited telemedicine and video behavioral health counseling
Employee discount
401k & company match
Nov 04, 2021
Full time
For 80 years Di Bruno Bros. has offered nothing but the highest quality products, made with integrity and infused with the story of the people who made them. It’s a story of discovery, of two brothers, aunts and uncles, of Culinary Pioneers and Philadelphians. And it is that dinner table mentality that has enabled Di Bruno Bros. to not only endure for so long, but also to grow and prosper both locally and nationally. And we’re just getting started. Di Bruno Bros. is excited to have an opportunity to welcome another culinary pioneer, a Human Resources Generalist . The Human Resources Generalist will provide HR administrative & operational support to employees, managers, and the HR team. This individual is responsible for ensuring that we exceed expectations, develop our teams, and meet both Company and store objectives. RESPONSIBILITIES
Onboarding of associates and leaders
Benefits Administration, Compliance, & Support
Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
Facilitate HR processes & projects: Performance reviews, unemployment, compliance, investigations, employee appreciation, open enrollment, internal promotion process
Run regular reports: terminations, hires, RAMP, contact list, birthdays, anniversaries, active no pa
Updating current employee information via ADP HRIS & Employee Files
Participate & Assist in all HR admin, process, projects, & initiatives
Maintain compliance & confidentiality in all activities
REQUIREMENTS
3+ years HR experience and/or HR educational background
Strong desire to grow in Human Resources field & ability to quickly adjust and learn on the job
High level of computer literacy
Time management, organizational skills, attention to detail, & follow up skills so that multiple tasks can be completed with a high degree of accuracy.
Ability to maintain confidentiality with sensitive Human Resources issues.
Strong work ethic, anticipatory nature, and responsiveness to internal and external clients.
Excellent writing and verbal communication skills and interpersonal skills.
BENEFITS
Paid Time Off for all employees
Medical, Dental, & Ancillary Insurances (optional)
Company-paid, unlimited telemedicine and video behavioral health counseling
Employee discount
401k & company match
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The MICO Associate is part of an expanded team within ActBlue designed to meet the new opportunities within the movements, issues, and charitable organization space. This position will work on a team that executes ActBlue’s strategy to provide support to a set of nonprofit and progressive organizations, especially within the Human and Civil Rights issue area. The Associate will own a portfolio of accounts, providing maintenance and strategic consulting support to ensure that they are able to effectively use and leverage the ActBlue fundraising tool.
This position will largely focus on a wide range of work in the Human and Civil Rights issue arena. Priorities for our team that fall within this space include, but are not limited to: Criminal Justice Reform and Individual Rights & Liberties.
WHAT YOU WILL DO:
Work as part of a team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns and organizations per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of organizations and campaigns providing support in account set-up and ongoing maintenance issues;
Draw on established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on ActBlue products;
Maintain deep and nuanced knowledge of ActBlue products;
Collaborate with colleagues on ways to improve account management and campaign support;
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required.
WHAT YOU BRING:
1-3 years working in a professional environment;
Ability to build strong relationships with internal and external stakeholders;
Proven ability to build and maintain relationships, networks;
Experience working in an electoral or nonprofit setting;
Background in Human & Civil Rights work preferred, especially Criminal Justice Reform;
Understands the ecosystem of Human & Civil RIghts organizations and can develop a strategic plan to build relationships with key stakeholders in the space
Self-starter mentality: capable of working independently, but motivated by watching your work contribute to ActBlue’s goals and mission;
Clear written and verbal communications skill set;
Strong organizational skills, with keen attention to detail and high fidelity to follow up & follow through actions;
Commitment to stay up to date with digital fundraising best practices;
Experience working in a fast paced, problem solving role preferred;
Ability to handle confidential information;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION:
This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington D.C., and Wisconsin.
Salary Range : $55,000 - 70,000 based on experience.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
Nov 01, 2021
Full time
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
The MICO Associate is part of an expanded team within ActBlue designed to meet the new opportunities within the movements, issues, and charitable organization space. This position will work on a team that executes ActBlue’s strategy to provide support to a set of nonprofit and progressive organizations, especially within the Human and Civil Rights issue area. The Associate will own a portfolio of accounts, providing maintenance and strategic consulting support to ensure that they are able to effectively use and leverage the ActBlue fundraising tool.
This position will largely focus on a wide range of work in the Human and Civil Rights issue arena. Priorities for our team that fall within this space include, but are not limited to: Criminal Justice Reform and Individual Rights & Liberties.
WHAT YOU WILL DO:
Work as part of a team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns and organizations per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of organizations and campaigns providing support in account set-up and ongoing maintenance issues;
Draw on established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on ActBlue products;
Maintain deep and nuanced knowledge of ActBlue products;
Collaborate with colleagues on ways to improve account management and campaign support;
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required.
WHAT YOU BRING:
1-3 years working in a professional environment;
Ability to build strong relationships with internal and external stakeholders;
Proven ability to build and maintain relationships, networks;
Experience working in an electoral or nonprofit setting;
Background in Human & Civil Rights work preferred, especially Criminal Justice Reform;
Understands the ecosystem of Human & Civil RIghts organizations and can develop a strategic plan to build relationships with key stakeholders in the space
Self-starter mentality: capable of working independently, but motivated by watching your work contribute to ActBlue’s goals and mission;
Clear written and verbal communications skill set;
Strong organizational skills, with keen attention to detail and high fidelity to follow up & follow through actions;
Commitment to stay up to date with digital fundraising best practices;
Experience working in a fast paced, problem solving role preferred;
Ability to handle confidential information;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION:
This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington D.C., and Wisconsin.
Salary Range : $55,000 - 70,000 based on experience.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
You will be part of ActBlue’s newly expanded Democratic Politics and Elections department, designed to support campaigns and electoral groups using ActBlue for digital fundraising and organizing. You will own a portfolio of accounts within the Midwest region, providing maintenance and strategic advising to ensure that they are effectively using and leveraging ActBlue.
WHAT YOU WILL DO:
Work as part of a regional team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of campaigns, providing support in account set-up and ongoing maintenance issues;
Use established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on the ActBlue product;
Maintain deep and nuanced knowledge of the ActBlue product;
Collaborate with colleagues on ways to improve account management and campaign support;
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required.
WHAT YOU BRING:
1-3 years working in a professional environment;
Experience working in an electoral or nonprofit setting;
Experience working in a fast paced, problem solving role preferred;
Recent or current experience working in the Midwest region (MI or WI preferred)
Self-starter mentality: capable of working independently, but motivated by ActBlue’s big picture mission and goals;
Clear and compassionate writing and verbal communication;
Strong organizational skills, with keen attention to detail and high fidelity to follow up and follow through on commitments;
Ability to build strong relationships with internal and external stakeholders;
Ability to handle confidential information;
Electoral experience, including volunteer or internships, is preferred;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION
This posting is for a full-time, remote, salaried position, but must live within the region ( IA, IL, IN, MI, MN, MO, OH, PA, WI, or WV).
Salary Range : $55,000 - 70,000 depending on experience.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
Nov 01, 2021
Full time
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
You will be part of ActBlue’s newly expanded Democratic Politics and Elections department, designed to support campaigns and electoral groups using ActBlue for digital fundraising and organizing. You will own a portfolio of accounts within the Midwest region, providing maintenance and strategic advising to ensure that they are effectively using and leveraging ActBlue.
WHAT YOU WILL DO:
Work as part of a regional team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of campaigns, providing support in account set-up and ongoing maintenance issues;
Use established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on the ActBlue product;
Maintain deep and nuanced knowledge of the ActBlue product;
Collaborate with colleagues on ways to improve account management and campaign support;
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required.
WHAT YOU BRING:
1-3 years working in a professional environment;
Experience working in an electoral or nonprofit setting;
Experience working in a fast paced, problem solving role preferred;
Recent or current experience working in the Midwest region (MI or WI preferred)
Self-starter mentality: capable of working independently, but motivated by ActBlue’s big picture mission and goals;
Clear and compassionate writing and verbal communication;
Strong organizational skills, with keen attention to detail and high fidelity to follow up and follow through on commitments;
Ability to build strong relationships with internal and external stakeholders;
Ability to handle confidential information;
Electoral experience, including volunteer or internships, is preferred;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION
This posting is for a full-time, remote, salaried position, but must live within the region ( IA, IL, IN, MI, MN, MO, OH, PA, WI, or WV).
Salary Range : $55,000 - 70,000 depending on experience.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
You will be part of ActBlue’s newly expanded Democratic Politics and Elections department, designed to support campaigns and electoral groups using ActBlue for digital fundraising and organizing. You will own a portfolio of accounts within the New England and Mid Atlantic region, providing maintenance and strategic advising to ensure that they are effectively using and leveraging ActBlue.
WHAT YOU WILL DO:
Work as part of a regional team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of campaigns, providing support in account set-up and ongoing maintenance issues;
Use established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on the ActBlue product;
Maintain deep and nuanced knowledge of the ActBlue product;
Collaborate with colleagues on ways to improve account management and campaign support.
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required
WHAT YOU BRING:
1-3 years working in a professional environment;
Experience working in an electoral or nonprofit setting;
Experience working in a fast paced, problem solving role preferred;
Recent or current experience working in the New England and Mid Atlantic region (MA, ME, NH, and VT preferred)
Self-starter mentality: capable of working independently, but motivated by ActBlue’s big picture mission and goals;
Clear and compassionate writing and verbal communication;
Strong organizational skills, with keen attention to detail and high fidelity to follow up and follow through on commitments;
Ability to build strong relationships with internal and external stakeholders;
Ability to handle confidential information;
Electoral experience, including volunteer or internships, is preferred;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION
This posting is for a full-time, remote, salaried position. This position must live within the New England and Mid Atlantic region (New and Mid Atlantic: CT, DC, DE, MA, MD, ME, NH, NJ, NY, RI, VT). ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington D.C., and Wisconsin.
Salary Range : $55,000 - 70,000 based on experience.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
Nov 01, 2021
Full time
WHO WE ARE:
ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.
We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
THE OPPORTUNITY:
You will be part of ActBlue’s newly expanded Democratic Politics and Elections department, designed to support campaigns and electoral groups using ActBlue for digital fundraising and organizing. You will own a portfolio of accounts within the New England and Mid Atlantic region, providing maintenance and strategic advising to ensure that they are effectively using and leveraging ActBlue.
WHAT YOU WILL DO:
Work as part of a regional team to meet or exceed goals around relationship building, account management, and strategic account support;
Prospect and establish relationships with new campaigns per the team’s relationship-building work plan;
Serve as the account manager for a portfolio of campaigns, providing support in account set-up and ongoing maintenance issues;
Use established best practices to provide strategic advising and troubleshooting for organizations and campaigns;
Provide onboarding and training on the ActBlue product;
Maintain deep and nuanced knowledge of the ActBlue product;
Collaborate with colleagues on ways to improve account management and campaign support.
Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
Travel as required
WHAT YOU BRING:
1-3 years working in a professional environment;
Experience working in an electoral or nonprofit setting;
Experience working in a fast paced, problem solving role preferred;
Recent or current experience working in the New England and Mid Atlantic region (MA, ME, NH, and VT preferred)
Self-starter mentality: capable of working independently, but motivated by ActBlue’s big picture mission and goals;
Clear and compassionate writing and verbal communication;
Strong organizational skills, with keen attention to detail and high fidelity to follow up and follow through on commitments;
Ability to build strong relationships with internal and external stakeholders;
Ability to handle confidential information;
Electoral experience, including volunteer or internships, is preferred;
Demonstrated commitment to diversity and inclusion.
LOCATION AND COMPENSATION
This posting is for a full-time, remote, salaried position. This position must live within the New England and Mid Atlantic region (New and Mid Atlantic: CT, DC, DE, MA, MD, ME, NH, NJ, NY, RI, VT). ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington D.C., and Wisconsin.
Salary Range : $55,000 - 70,000 based on experience.
The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.
BENEFITS:
Flexible work schedules and an unlimited time-off policy
Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
Automatic 2% 401K contribution, plus up to 6% match
Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times
ActBlue is unable to sponsor work visas at this time.
INCLUSION STATEMENT:
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.
HERE IS YOUR OPPORTUNITY TO WORK AT THE MARCUS CENTER!
ORGANIZATION SUMMARY
Established in 1969, the Marcus Performing Arts Center (MPAC) is the premier performing arts community gathering space in Southeastern Wisconsin and acts as an energizing force that connects our community to the world through collaboration, innovation, social engagement and the transformative power of live performing arts. MPAC presents a diverse mix of cultural arts programing including touring Broadway, and the world’s best in contemporary dance, jazz, global music, and concerts, provides high quality arts education and engagement experiences, and is home to several resident companies including the Milwaukee Ballet, Florentine Opera, First Stage and Black Arts MKE. MPAC is committed to racial equity, diversity, and inclusion (REDI) focusing on Representation, Inclusion, and Investment to build bridges between diverse members of our community.
Job Title: Usher Department: Event Services FLSA Status: Non-Exempt Employment Status: Part Time
JOB SUMMARY Under the general supervision of the Director of Event Services and Theater Manager, the Usher provides exemplary customer service to the tenants and patrons of the Marcus Performing Arts Center to ensure a smooth operation of the Event Services Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Carry out the duties outlined in the Usher Department Manual. • Provide respectful, attentive, professional and friendly service to all patrons, members of performing groups, and the organizations that we serve. Ensure safety of patrons by enforcing MPAC’s COVID-19 Safety Plan and all safety protocols. • Assist patrons with the self-service ticket scanning process and check out procedures for wheelchairs, booster seats and listening devices. • Assist patrons with seating location, traffic flow pattern and general navigation through the theater before, during and after each performance. • Enforce the performing groups policies during each event. • Report emergencies to the Theater Manager, Head Usher, Usher Captain, or Security Guard. Carry out the directions of management in emergency situations. • Conduct merchandise sales transactions, when needed. • Monitor the cleanliness of the theater before, during and after each performance.
This job describes the general nature and scope of responsibilities for this position. Please note other duties and responsibilities may be assigned or removed at any time.
• Assist with dressing/undressing tables, setting up/taking down easels, setting up/taking down directory signs, and setting up/moving crowd control stanchions, when needed.
QUALIFICATION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or abilities required.
Education and Experience Two years of high school or equivalent. Ability to work a varied schedule including weekends.
Certificates, Licenses, Registrations CPR and automated external defibrillator certification, a plus but not required.
Knowledge, Skills and Abilities • Ability to act calmly in emergency situations. • Excellent organizational skills and attention to detail. • Tactful, clear and concise oral and written communication. • Ability to identify and resolve problems in a timely manner. Gather an analyze information skillfully. • Ability to effectively communicate to various levels of the organization and to the public. • Ability to be appreciative of multiple diverse perspectives, and a commitment to the organization’s initiatives regarding diversity, equity, accessibility, and inclusion.
Other Skills and Abilities • Must understand the seat section identification, seat numbering, and floor plans of the theaters. • Must understand how to operate a ticket scanner and the action to take when error messages appear.
WORK ENVIRONMENT / JOB SPECIFICATIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee is extensively required to stand, sit, walk, talk or hear and operate, handle or touch. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl and reach above shoulders. The employee is occasionally required to lift program boxes, move stanchions, easels, and directory signs. The duties of this job require the use of close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is exposed to the following: work in high, precarious places; and work in outdoor weather conditions. The noise level in the work environment is usually moderate.
Starting salary is $12.00/hour based on experience. Send resume, cover letter and three references to jobs@marcuscenter.org
Marcus Performing Arts Center is an equal opportunity employer.
Sep 19, 2021
Part time
HERE IS YOUR OPPORTUNITY TO WORK AT THE MARCUS CENTER!
ORGANIZATION SUMMARY
Established in 1969, the Marcus Performing Arts Center (MPAC) is the premier performing arts community gathering space in Southeastern Wisconsin and acts as an energizing force that connects our community to the world through collaboration, innovation, social engagement and the transformative power of live performing arts. MPAC presents a diverse mix of cultural arts programing including touring Broadway, and the world’s best in contemporary dance, jazz, global music, and concerts, provides high quality arts education and engagement experiences, and is home to several resident companies including the Milwaukee Ballet, Florentine Opera, First Stage and Black Arts MKE. MPAC is committed to racial equity, diversity, and inclusion (REDI) focusing on Representation, Inclusion, and Investment to build bridges between diverse members of our community.
Job Title: Usher Department: Event Services FLSA Status: Non-Exempt Employment Status: Part Time
JOB SUMMARY Under the general supervision of the Director of Event Services and Theater Manager, the Usher provides exemplary customer service to the tenants and patrons of the Marcus Performing Arts Center to ensure a smooth operation of the Event Services Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Carry out the duties outlined in the Usher Department Manual. • Provide respectful, attentive, professional and friendly service to all patrons, members of performing groups, and the organizations that we serve. Ensure safety of patrons by enforcing MPAC’s COVID-19 Safety Plan and all safety protocols. • Assist patrons with the self-service ticket scanning process and check out procedures for wheelchairs, booster seats and listening devices. • Assist patrons with seating location, traffic flow pattern and general navigation through the theater before, during and after each performance. • Enforce the performing groups policies during each event. • Report emergencies to the Theater Manager, Head Usher, Usher Captain, or Security Guard. Carry out the directions of management in emergency situations. • Conduct merchandise sales transactions, when needed. • Monitor the cleanliness of the theater before, during and after each performance.
This job describes the general nature and scope of responsibilities for this position. Please note other duties and responsibilities may be assigned or removed at any time.
• Assist with dressing/undressing tables, setting up/taking down easels, setting up/taking down directory signs, and setting up/moving crowd control stanchions, when needed.
QUALIFICATION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or abilities required.
Education and Experience Two years of high school or equivalent. Ability to work a varied schedule including weekends.
Certificates, Licenses, Registrations CPR and automated external defibrillator certification, a plus but not required.
Knowledge, Skills and Abilities • Ability to act calmly in emergency situations. • Excellent organizational skills and attention to detail. • Tactful, clear and concise oral and written communication. • Ability to identify and resolve problems in a timely manner. Gather an analyze information skillfully. • Ability to effectively communicate to various levels of the organization and to the public. • Ability to be appreciative of multiple diverse perspectives, and a commitment to the organization’s initiatives regarding diversity, equity, accessibility, and inclusion.
Other Skills and Abilities • Must understand the seat section identification, seat numbering, and floor plans of the theaters. • Must understand how to operate a ticket scanner and the action to take when error messages appear.
WORK ENVIRONMENT / JOB SPECIFICATIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee is extensively required to stand, sit, walk, talk or hear and operate, handle or touch. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl and reach above shoulders. The employee is occasionally required to lift program boxes, move stanchions, easels, and directory signs. The duties of this job require the use of close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is exposed to the following: work in high, precarious places; and work in outdoor weather conditions. The noise level in the work environment is usually moderate.
Starting salary is $12.00/hour based on experience. Send resume, cover letter and three references to jobs@marcuscenter.org
Marcus Performing Arts Center is an equal opportunity employer.
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. Through our nationwide network of clinicians, PL helps school districts to support their onsite special education teams, and to ensure that every student in need receives the therapy and other services that are essential for their success in school. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors, New Markets Venture Fund, and more. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with additional offices in SF and SLC, and remote employees working nationwide.
Why is this role important?
This role will provide you with the opportunity to positively impact the lives of children. PresenceLearning customers are school administrators, but really, students are our customers. Our Customer Success Associates ensure that our schools are treated with care, whether they need assistance adding additional students, need to renew their contract, or need to learn about additional services for their students. Our customers are our most valued asset, and we must ensure they have the best possible experience with PresenceLearning.
What will you do at PresenceLearning?
Build upon the post-sale client relationship by learning the client’s goals, needs, and initiatives and by providing value in all interactions
Serve as the primary point of contact for clients, looping in other teams as needed to provide exceptional service
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature
Proactively uncover any opportunities for adding new students and services, and manage those opportunities through all stages of the sales pipeline, including closing deals
Serve as the internal point of contact for any issues related to an assigned client
Maintain a thorough understanding of, and be prepared to report on, all assigned clients in terms of opportunities, current issues, contract specifics, and likelihood of renewal
Develop a solid understanding of the political and market issues that may impact schools and districts within your assigned territory
Take ownership of client records in Salesforce, and make sure that key fields and all client interactions are documented and up to date
Seek out customers who have had notable success with PresenceLearning, develop their interest in serving as a customer success story, and transition them to the Marketing team
What are we looking for?
Bachelor's degree from an accredited college or university
1 - 2 years of quota-carrying Customer Success or Account Management experience, ideally in the technology, healthcare, or education space
Formal training in a recognized sales methodology
Prior experience using Salesforce or another CRM solution
Demonstrated success in hitting and exceeding sales targets and goals in a prior role
Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
High level of comfort handling client objections and negotiations
Good judgement about escalating client issues and involving internal groups to meet client needs
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly
Experience with site visits and ability to travel 15% of the year
What will help you succeed here?
Passion for helping schools and special needs students
Strong self-motivation/entrepreneurial mindset, dedicated to growing services and reaching as many clients as possible
Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high performance standard
Great collaborative and independent problem-solving skills
Ability to work well with other team members in high pressure situations with grace, calm, and a sense of humor
Position Details
PresenceLearning has offices in San Francisco, New York and Salt Lake City.
This role is remote work from home but you must reside in California.
Aug 20, 2021
Full time
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. Through our nationwide network of clinicians, PL helps school districts to support their onsite special education teams, and to ensure that every student in need receives the therapy and other services that are essential for their success in school. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors, New Markets Venture Fund, and more. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with additional offices in SF and SLC, and remote employees working nationwide.
Why is this role important?
This role will provide you with the opportunity to positively impact the lives of children. PresenceLearning customers are school administrators, but really, students are our customers. Our Customer Success Associates ensure that our schools are treated with care, whether they need assistance adding additional students, need to renew their contract, or need to learn about additional services for their students. Our customers are our most valued asset, and we must ensure they have the best possible experience with PresenceLearning.
What will you do at PresenceLearning?
Build upon the post-sale client relationship by learning the client’s goals, needs, and initiatives and by providing value in all interactions
Serve as the primary point of contact for clients, looping in other teams as needed to provide exceptional service
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature
Proactively uncover any opportunities for adding new students and services, and manage those opportunities through all stages of the sales pipeline, including closing deals
Serve as the internal point of contact for any issues related to an assigned client
Maintain a thorough understanding of, and be prepared to report on, all assigned clients in terms of opportunities, current issues, contract specifics, and likelihood of renewal
Develop a solid understanding of the political and market issues that may impact schools and districts within your assigned territory
Take ownership of client records in Salesforce, and make sure that key fields and all client interactions are documented and up to date
Seek out customers who have had notable success with PresenceLearning, develop their interest in serving as a customer success story, and transition them to the Marketing team
What are we looking for?
Bachelor's degree from an accredited college or university
1 - 2 years of quota-carrying Customer Success or Account Management experience, ideally in the technology, healthcare, or education space
Formal training in a recognized sales methodology
Prior experience using Salesforce or another CRM solution
Demonstrated success in hitting and exceeding sales targets and goals in a prior role
Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
High level of comfort handling client objections and negotiations
Good judgement about escalating client issues and involving internal groups to meet client needs
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly
Experience with site visits and ability to travel 15% of the year
What will help you succeed here?
Passion for helping schools and special needs students
Strong self-motivation/entrepreneurial mindset, dedicated to growing services and reaching as many clients as possible
Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high performance standard
Great collaborative and independent problem-solving skills
Ability to work well with other team members in high pressure situations with grace, calm, and a sense of humor
Position Details
PresenceLearning has offices in San Francisco, New York and Salt Lake City.
This role is remote work from home but you must reside in California.
