52 job(s) at Oregon Health Authority

Oregon Health Authority Salem OR Portland, Oregon
Dec 24, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Administrative Support Specialist to join an excellent team, provide top-notch support and work to advance their analytics operations.    This position is under the classification Administrative Specialist 2.   Due to the COVID-19 Pandemic, this position will start off fully remote with a possibility of returning to a physical office in the future.     WHAT YOU WILL DO! As an Administrative Support Specialist, you will perform a variety of technical, analytical and administrative support duties for assigned managers and program areas. You will assist in identifying problems through research, collection and analysis of data, and prepare technical solutions and alternatives.   In this role, you will further communications of the Health Policy and Analytics (HPA) division and carry out various tasks to promote positive public relations. You will assist in formulating and making recommendations for change in various programs, policies and procedures. Your work may involve handling sensitive issues and confidential information which will require discretion.      WHAT WE ARE LOOKING FOR: (a) Two (2) years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. OR (b) One (1) year of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation; AND One year of postsecondary education. OR (c) An equivalent combination of training and experience. Proficiency in Microsoft Office. Proficiency with remote meeting tools such as Zoom, Teams and Go To Webinars. Proficiency with office technology such as personal computers and copiers. Ability to contribute to strategic planning. Strong organizational, time management and prioritization skills. Strong attention to detail. Ability to anticipate needs and take initiative. Excellent written and verbal communication and presentation skills. Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.     WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, limited duration position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Dec 17, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an Office Specialist with Customer Service experience to join an excellent team, provide top-notch support and work to advance their IT operations.    This position falls under the Classification Office Specialist 2.   Due to the COVID-19 Pandemic, the Office of Information Services follows all guidelines put forth by the Governor’s Office, including wearing face coverings, which are required at all times. This position will be based in a physical office with no option to telecommute.     WHAT YOU WILL DO! As a Business Operations Office Specialist, you will provide reception services for the building. You will greet employees, assist with on-boarding staff, issue parking passes as needed, organize conference rooms, provide scheduling services, and assist with various facilities requests.     WHAT WE ARE LOOKING FOR: (a) Two (2) years of general clerical experience. One (1) year of which included typing, word processing, or other experience generating documents; OR (b) An Associate's degree; OR Graduation from a private school of business with a certificate; AND One (1) year of general clerical experience. Ability to prioritize workload. Excellent written and verbal communication and presentation skills. Ability to respond to many requests by phone and in-person. General knowledge of the Oregon Health Authority (OHA) and the Department of Human Services (DHS). Working knowledge of current technology related to OHA/DHS and how it applies to current infrastructure. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Dec 15, 2020
Full time
The Oregon Health Authority – the Office of Health Policy & Analytics Division (HPA) is currently recruiting for multiple Research Analysts in Salem, Oregon.   This position falls under the Classification Research Analyst 4.   Due to the COVID-19 Pandemic, these positions will start off fully remote with a possibility of returning to a physical office in the future.     WHAT YOU WILL DO!   As a Research Analyst 4, you will support policy decision-making and strategic planning efforts. This includes data analysis for assessment, prioritization, and monitoring of health priorities. Together with the Analytics Manager, you will work collaboratively with staff across the Oregon Health Authority (OHA) to provide programmatic support and project coordination for various aspects of service transformation and integration.   In this role, you will work closely with research and program staff in the Health Policy & Analytics Division and other divisions within OHA, such as the Actuarial, Health Systems and Public Health. You will need to demonstrate strong analytical and interpersonal skills, as well as the poise and professionalism to work directly with stakeholders, present information and defend findings and recommendations.  Issues and recommendations within the purview of your role will be highly visible and potentially controversial to the affected health care constituents, state agencies, and Governor's office.   Additionally, you will handle policy issues that often have complex and interdependent technical, political, fiscal, administrative, and other aspects that must be considered and addressed. The scope of details to consider is numerous and often unidentified, requiring an ability to clarify and prioritize tasks in order to effectively navigate a challenging and fast-paced work environment with a broad array of stakeholders.     WHAT WE ARE LOOKING FOR: (a) A Bachelor's Degree in any disciplines that included six-quarter units in statistics or quantitative analysis methods and procedures; AND Three (3) years of experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two (2) of the three years must have included coordinating complex research projects. OR (b) Five years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two (2) of the five years must have included coordinating complex research projects. Experience with health survey research, health outcomes research, health care delivery systems research. Experience using health care expenditure, utilization and quality assurance data. Experience in producing written reports, executive summaries and fact sheets. Experience with statistical software packages preferably SAS and GIS, and programming languages preferably SQL. Experience with medical billing, coding and/or terminology, with preference for experience with Medicaid programs and behavioral health treatment services; Experience with best practices in collecting, analyzing and disseminating granular data on race, ethnicity, language, disability, and sexual orientation/gender identity; Experience with effective data visualization, including experience or training with PowerQuery, PowerBI, SharePoint and/or Tableau software. Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Dec 11, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for a Business Relationship Manager to join an excellent team, build strong customer relationships and work to advance their IT operations.    This position falls under the Classification Operations & Policy Analyst 3.   Due to the COVID-19 Pandemic, this position will start off fully remote with a possibility of returning to a physical office in the future.     WHAT YOU WILL DO! As a Business Relationship Manager, you will serve as the primary IT relationship interface between business programs and Business Engagement Services (BES) to identify business needs and drivers, support the governance process, and ensure that solutions align to meet the objectives.   In this role, you will work with business programs to develop a solid understanding of the business domains and stakeholders, define initial requests, perform needs and options analysis, including a thorough documentation of scope, and coordinate with technical resources to provide high-level estimates of the efforts and costs.   Additionally, you will collaborate across the Office of Information Services (OIS) with other units in support of engagement activities, interface with business programs across the Oregon Health Authority (OHA) and the Oregon Department of Human Services (ODHS) and communicate daily with BES team members.       WHAT WE ARE LOOKING FOR: (a) Seven (7) years of professional-level experience in Business Relationship Management. OR (b) A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Four (4) years of professional-level experience in Business Relationship Management. OR (c) A Master’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Three (3) years of professional-level experience in Business Relationship Management. OR (d) A Doctor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Two (2) years of professional-level experience in Business Relationship Management. Ability to build and maintain strong relationships with internal and external partners and stakeholders and to interact effectively at all levels. Strong public relations skills. Excellent written and verbal communication and presentation skills. Ability to bridge the language gap between IT and business customers. Strong project management skills including principles, methods and standards of project management. Ability to quickly synthesize information, think critically, view and explain multiple perspectives, and problem solve. Experience with opportunity analysis, requirements gathering, and understanding business objectives. Familiarity with the executive and legislative decision-making process. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.     LINK TO OFFICIAL STATE APPLICATION (required): https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Business-Relationship-Manager_REQ-54524
Oregon Health Authority Salem, OR
Dec 11, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for a Research Analyst with SAS experience to join an excellent team, provide top-notch analysis and work to advance their analytics operations.      WHAT YOU WILL DO! As a Research Analyst, you will create and manage research tools and methodologies designed to identify, detect and uncover fraud, waste and abuse schemes in the Oregon Medicaid program. The outcome of this will be the more effective stewardship of the public funds invested in Medicaid. You will play a critical role in fulfilling the mission of the Oregon Health Authority (OHA) Fiscal and Operations Division/Program Integrity/Program Integrity Audit Unit.    This strategic research position is integral to the integrity of Oregon’s Medicaid funding, which ultimately impacts the health and access to services by over one million Medicaid beneficiaries in Oregon, who originate from racially, ethnically, culturally, gender- and ability- diverse communities throughout the state. It is critical that the incumbent have experience in and can demonstrate understanding of PIAU’s role in advancing health equity and addressing systemic health disparities.     WHAT WE ARE LOOKING FOR: (a) Five (5) years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports; including Two (2) years of experience coordinating complex research projects. OR (b) A Bachelor's Degree or higher in any disciplines that included six-quarter units in statistics or quantitative analysis methods and procedures; AND Three (3) years of experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports; including Two (2) years of experience coordinating complex research projects. Experience using statistical software such as SAS, SPSS, R or MatLab. Proficiency in Word, Excel, PowerPoint, Outlook and Access. Strong working knowledge of medical terminology, medical coding, and billing and payment of medical procedures. Strong working knowledge of audit processes and procedures. Outstanding customer service skills for both internal and external customers. Excellent written and verbal communication and presentation skills. Experience in promoting a culturally competent and diverse work environment.     WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.     LINK TO OFFICIAL STATE APPLICATION (required): https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--Summer-Street---OHA/Research-Analyst---Program-Integrity_REQ-35063
Oregon Health Authority Salem, OR
Dec 04, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for a System Support Analyst with experience supporting remote communications to join an excellent team, support key remote systems and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 6.   Due to the COVID-19 Pandemic, this position will start off fully remote with a possibility of returning to a physical office in the future.     WHAT YOU WILL DO! As a Communication System Support Analyst, you will be part of the Collaborative Communications Unit. You will be responsible for providing administrator-level support for mobile service management (MSM) systems and advanced support for remote connectivity and other communication functions supported by the work unit.   In this role, your responsibilities will also include MSM user and system administration, ordering portal configurations, advanced device/service troubleshooting, advanced customer service/assistance/support, mobile service data administration, data analysis and reporting, and serve as the primary liaison with the Telecom Expense Management and portal vendor.   Additionally, you will provide troubleshooting, triage, and problem management support for virtual private network (VPN), Citrix, and other remote connectivity solutions supported by the unit.     WHAT WE ARE LOOKING FOR: (a) Five (5) years of information systems experience in Systems Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Systems Support. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience Systems Support. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field. Experience providing operational system administration, configuration, and monitoring of integrated mobile service management platforms. Experience providing advanced end-user support to mobile device users. Experience creating and maintaining end-user device setup and configuration instructions. Experience with Apple iOS configuration, Apple Enterprise Device/App Management (DEP/VPP). Experience supporting devices with Mobile Device Management Systems (Maas360/Intune). Experience creating and maintaining mobile service management procedures and policies. Experience troubleshooting mobile device connectivity to Microsoft Office Services (on-premise/O365). Experience with basic scripting and/or automation using Microsoft PowerShell. Experience with Microsoft SQL Server and generating SQL queries and general reports/spreadsheets. Experience with Virtual Private Networks (VPNs), Citrix Remote Desktop/PC, and/or other remote connectivity tools and platforms. Excellent written and verbal communication and presentation skills. Strong listening skills. Ability to build and maintain business relationships. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Portland, OR
Nov 25, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for a Desktop Support Technician to join an excellent team, provide top-notch technical support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 4.     WHAT YOU WILL DO! As a Desktop Support Technician, you will provide primary day-to-day support to staff of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) located in Portland, Oregon and the Health Systems Division. You will support the maintenance, repair and use of personal computers and information systems. Tickets for work performed are entered into the unit’s ticket tracking system known as CA. This includes support for local area networks, servers, wide area network infrastructure, and common and standardized software.   In this role, you will support incident management, change management, asset management, configuration management and other applicable IT service management functions. You may provide secondary/backup support to other OHA/DHS staff and partners in other parts of the state as needed. During down times, you will provide backup to help resolve service tickets or take phone calls for the Service Desk.     WHAT WE ARE LOOKING FOR: (a) Three (3) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND One (1) year of information systems experience in Technical Support. OR (c) A Bachelor’s degree or higher in Computer Science, Information Technology, or a related field. Experience supporting the following technologies: Network OS: Microsoft Active Directory Email: Microsoft Outlook/Exchange Online Communications/Collaboration: Microsoft Teams, OneDrive for Business, Skype for Business Office Suite(s): 2013, 2016, M365 Mainframe connection: Host Explorer v.6.0, STunnel Desktop OS: Windows 7, Windows 8.1, Windows 10 Internet: Microsoft Interview Explorer LAN/WAN infrastructure: TCP/IP & IPX protocols, Cisco routers and switches, assorted DUS/CSUs Strong working knowledge of IT as it relates to desktop computers, local and wide area networks and general computer operations. Solid understanding of Windows Operating Systems and how to fix issues that occur in it. Ability to work under pressure and retain a professional and tactful manner. Excellent written and verbal communication and presentation skills. Experience providing end-user training, both formal and informal. Outstanding customer services skills for both internal and external customers. Ability to learn quickly, adapt to change, and stay nimble in an everchanging environment. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 23, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Technical Manager to lead an excellent team, provide top-notch vendor management and work to advance their IT operations.    This position falls under the Classification Principal/Executive Manager D.     WHAT YOU WILL DO! As the iOne Technical Manager, you will manage a technical team to operate the iONE technology platform.  You will act on the authority of the IT Director for Vendor Managed Services (VMS) to oversee development, and ongoing operations as well as contract adherence, and performance management of services provided by vendors.   In this role, you will work with vendors and State Data Center Services to manage the Integrated Eligibility system technology and interfaces.  You will work collectively with all groups within the Office of Information Services (OIS), business units, project leadership, other state agencies and third-party providers. These services are used in the service delivery to support shared Health and Human Services programs.     WHAT WE ARE LOOKING FOR: (a) Six (6) years of experience in supervision, staff-technical, or professional-level work. Two (2) years of this experience must have included supervision and management of a program, section, or unit which included: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR (b) A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in management, such as Business or Public Administration, or a related field; AND Three (3) years of experience in supervision, staff-technical, or professional-level work. Two (2) years of this experience must have included supervision and management of a program, section, or unit which included: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. Current expertise to for effective supervision of subordinate team leads and technical staff. In-depth knowledge and skills the following areas: Team building Communication Project management Resource development and management Operational and tactical planning Budgeting and cost/benefit analysis Management experience in the following areas: Application and system development Support, maintenance and administration Application and enterprise service architecture Data analysis Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified as management service and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 20, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Systems Analyst to join an excellent team, support key application development projects and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 7.     WHAT YOU WILL DO! As a Senior Systems Analyst, you will provide expert-level in-depth support, architectural and testing guidance for technically sophisticated computer software and data systems that are foundational to the ongoing operation of large scale, mission critical computer systems within the Oregon Health Authority (OHA) and the Department of Human Services (DHS).   In this role, you will analyze and resolve technical problems in the areas of customer assistance, operational maintenance and construction. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, system management staff and various other systems operation staff.   Additionally, you will provide information system services to facilitate the proper functioning of the various programs and daily operations. You will support the agency’s mission and program objectives through timely and accurate issuance of benefits, including but not limited to cash, food stamps, child support, provider pay, and medical by ensuring maximum availability of systems to end users. You will also work with other system Team Leads and/or managers responsible for coordinating one or more projects while developing work schedules and priorities for multiple assignments.     WHAT WE ARE LOOKING FOR: (a) Six (6) years of information systems experience in Systems Analysis. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Four (4) years of information systems experience in Systems Analysis. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Two (2) years of information systems experience in Systems Analysis. OR (d) A Master's degree or higher in Information Technology, Computer Science, or a related field. Data analysis and reporting skills including aggregating data from disparate sources and using it to inform data driven decisions. Ability to use modern intelligence tools such as Power BI to interpret data. Significant knowledge of system analysis and reporting is required in this position.  Experience using analytic tools to build, monitor, and advise on system performance and outages is highly desired.  Senior-level knowledge of IT systems design and architecture is required to support a complex conglomeration of interconnected systems supporting assistance programs across Oregon. The person in this position should have extensive knowledge the concepts, methodologies, techniques and tools of system development and/or software testing.  This includes selecting and adapting, where necessary, appropriate tools and support methodologies for use by their team.  The incumbent in this position will participate in the advancement of systems delivery concepts, methodologies, techniques and tools. The system development environment has a mix of database management systems and distributed data with remote input and manipulation, multiple remote locations, a mixture of IS standards and a significant amount of expansion or change to existing business processes. The position requires excellent communication skills and the ability to work with and facilitate diverse groups and individuals.  This includes the ability to prioritize workloads and the ability to analyze complex procedures, processes and polices.  Basic project management knowledge is expected. Excellent oral and written communication skills are required.  The person in this position must have experience coordinating projects with other Information Systems professionals, and in writing documentation according to established standards.  This position requires the ability to use current generation personal computers with the flexibility to use and learn applications necessary to complete assigned tasks. This position requires competency in technical project management to prioritize project dependencies, identify high-risk work, develop technical risk and mitigation plans, and communicate schedule impacts to a broad audience of both business and technical stakeholders. In depth expertise in application support, development, programming, testing and/or database administration using one or more of the following technologies: Cloud native development, DevOps, Iaas/PaaS/SaaS/LaaS solutions, .Net, configuration management tools, and/or other cloud computing platforms. Expertise should include interfacing with legacy technologies such as: AIX,PowerBuilder, Mobilink, Mainframe/COBOL, DB2 z/OS and LUW, SQL server, Sybase, Microsoft Team Foundation Server (TFS) and System Center Configuration Manager (SCCM), in support of complex customer requirements is essential. This position requires experience in the System Development Life Cycle (SDLC)methodology and experience estimating resources and schedules for complex system development efforts.This position will work with technical managers to ensure the SDLC processes are being followed and to track deliverables such as technical code reviews and technical documentation reviews.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 20, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Systems Analyst to join an excellent team, lead key technical projects and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 8 .     WHAT YOU WILL DO! As a Senior Systems Analyst, you will provide expert-level in-depth support, architectural and testing guidance for technically sophisticated computer software and data systems that are foundational to the ongoing operation of large scale, mission critical computer systems within the Oregon Health Authority (OHA) and the Department of Human Services (DHS).   In this role, you will analyze and resolve technical problems in the areas of customer assistance, operational maintenance and construction. The customer base served includes technically sophisticated end-users, software vendors and suppliers, systems programmers, technical contractors, system management staff and various other systems operation staff.   Additionally, you will provide information system services to facilitate the proper functioning of the various programs and daily operations. You will support the agency’s mission and program objectives through timely and accurate issuance of benefits, including but not limited to cash, food stamps, child support, provider pay, and medical by ensuring maximum availability of systems to end users. You will also work with other system Team Leads and/or managers responsible for coordinating one or more projects while developing work schedules and priorities for multiple assignments.     WHAT WE ARE LOOKING FOR: (a) Seven (7) years of information systems experience in Systems Analysis. OR (b) An Associate's degree or higher in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Five (5) years of information systems experience in Systems Analysis. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Three (3) years of information systems experience in Systems Analysis. OR (d) A Master's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Systems Analysis. OR (e) A Doctor’s degree in Information Technology, Computer Science, or a related field. Strong systems analysis skills including integration points across multiple systems in complex environments. Communication skills including working with both technical and customer resources. Ability to translate between business and technical needs. Experience in solution and/or system architecture including working across systems with significantly different technology stacks. Experience in application support, development, programming, testing and/or database administration. Experience with Experience with legacy systems such as AIX, PowerBuilder, Mobilink, Mainframe/COBOL, DB2 z/OS and LUW, SQL Server, Sybase, Microsoft Team Foundation Server (TFS), and/or). Experience supporting complex customer requirements. Strong Project Management skills including experience managing projects throughout the entire Software Development Life Cycle (SDLC). Ability to ensure that SDLC processes are being followed and to track deliverables such as technical code reviews and technical documentation reviews. Experience estimating resources and schedules for complex system development efforts. Strong background in system development and/or software testing. Ability to select and adapt tools and support methodologies. Ability to participate in the advancement of systems delivery concepts, methodologies, techniques and tools. System development experience that includes database management systems and distributed data with remote input and manipulation, multiple remote locations, and expansion or changes to existing business processes. Outstanding customer service skills for internal and external customers. Excellent written and verbal communication and presentation skills. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 19, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Support Analyst with video conferencing support skills to join an excellent team, provide top-notch remote support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 6.     WHAT YOU WILL DO! As a Senior Support Analyst for the Office of Information Services' Collaborative Communications Unit, you will be responsible for providing administrator-level support for enterprise video conferencing and other communication functions supported by the work unit. The primary platform is Skype for Business, which is moving to Microsoft Teams, but may involve interoperability with other platforms.   In this role, your responsibilities will include user management, server administration, cloud configurations, security permissions, advanced device/service troubleshooting, advanced customer service/assistance/support, and coordinate/perform user training.     WHAT WE ARE LOOKING FOR: (a) Five (5) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Technical Support. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Technical Support. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field. Experience providing advanced end-user support and training to users of video conferencing equipment, applications, and conference bridging systems/services. Experience with Microsoft Skype for Business and Microsoft Teams video conferencing clients, room systems, servers, and codecs. Excellent written and verbal communication and presentation skills. Experience with Microsoft 365 Portal Administration. Experience with video equipment, editing software, event production, and publishing/webcasting live or recorded events. Experience with telephone conference dial-in systems/services. Experience creating and maintaining end-user setup and configuration instructions. Experience with video conferencing software on mobile devices. Ability to build relationships and facilitate effective discussions with employees at all levels of the organization. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 16, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an IT Manager with experience managing an Application Delivery Team to lead an excellent team, ensure key deliverables and work to advance their IT operations.    This position falls under the Classification Principal/Executive Manager E.     WHAT YOU WILL DO! As the Enterprise Application Delivery Manager, you will provide expert consultation to executive leadership in the Office of Information Services (OIS) by developing business case justifications and cost/benefit analyses for IT spending and initiatives. You will analyze existing operations and make recommendations for improvement and growth.   In this leadership role, you will manage deployment, planning, monitoring, maintenance, development, upgrade and support of enterprise information systems and associated hardware. You will develop and maintain strong relationships with business/functional units and develop an understanding of their business, goals, mission and business drivers. You will make business decisions on IT services, support and products; and ensure the understanding of impacts and investments required to achieve the organizations’ desired IT results.   Additionally, you will develop the tactical/operational strategy and solutions roadmap to ensure the efficient utilization of IT operational resources and services enabled to both internal and external customers.   The Enterprise Application Delivery Team is responsible for the availability of agency data and software applications. The team provides employees of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) with rapid access to information they need to make critical business decisions anytime, anywhere on any device.     WHAT WE ARE LOOKING FOR: (a) Three (3) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR (b) Two (2) years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation; AND 45-48 quarter hours (30-32 semester hours) of graduate level coursework in management. OR (c) Three (3) years of professional experience as a program/project leader, assigning and reviewing work of professional staff (e.g., engineers, etc.) including project responsibility for developing goals and objectives, project evaluation, and monitoring and controlling or preparing a budget. Experience managing teams engaged in Microsoft Windows OS, Intune, Office 365, System Center Configuration Manager, BIOS configurations, Active Directory and PowerShell scripting. Experience managing teams engaged in Product System Development lifecycle including system design and architectures, implementation, integration, and testing of infrastructure and endpoint technologies. Experience managing teams engaged in the cloud computing model as it relates to enterprise productivity. Experience with Azure. Experience managing teams that have knowledge of application and desktop virtualization technologies, such as Citrix XenApps and XenDesktops, Desktop as a Service (DaaS), terminal servers and client-based virtualization technologies. Experience in project management agile framework, methodology, principles, techniques and practices Ability to maintain tight deadlines and close coordination and communication with Human Resources, OIS Executives and peer Managers, agency Divisions, partners and contractors. In depth knowledge of project management techniques, budgeting and cost benefit analysis, resources processes. Skill in organizing work and meeting deadlines by establishing operating and/or reporting relationships and by assigning the work accordingly. Knowledge and expertise which is sufficient and current to allow effective supervision of subordinate technical staff. Ability to complete the service development process through testing (unit, functional integration system, load/performance, user acceptance and usability), issues resolution, documentation (service support, user and marketing), service-related training development (materials and classes) and mentoring of service support staff. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified as management service, supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 09, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Infrastructure Engineer to join an excellent team, design top-notch solutions and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 8.     WHAT YOU WILL DO! As an Enterprise Infrastructure Engineer, you will provide Network and Cloud Systems Administration and Engineering Support to entities within the Oregon Health Authority (OHA) and the Department of Human Services (DHS), community partners and customers. You will serve as a point of escalation for technical issues as part of the Infrastructure Operation team with Customer Services and Support.   In this role, you will provide creative problem-solving strategies and utilize effective problem analysis for resolution of issues of complex scope for customer assistance, technical contractors, management and systems operation staff. You will be responsible for designing, maintaining and supporting agency-wide systems. The systems will include Access Management (Microsoft MIM), Microsoft Active Directory, Microsoft Azure, Microsoft Cloud Services, Windows Server, Windows Clusters, Domain Controllers, DFS, file and print, monitoring tools, DNS, DHCP, IPAM and Windows Certificates.   Additionally, you will work with the State Data Center to support the overall design and maintenance of the Infrastructure Operations components for OHA/DHS.     WHAT WE ARE LOOKING FOR: (a) Seven (7) years of information systems experience in Infrastructure Engineering. OR (b) An Associate's degree or higher in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Five (5) years of information systems experience in Infrastructure Engineering. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Three (3) years of information systems experience in Infrastructure Engineering. OR (d) A Master's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Infrastructure Engineering. OR (e) A Doctor’s degree in Information Technology, Computer Science, or a related field. At least Three (3) years of experience designing, deploying and maintaining Cloud solutions across multiple public/government cloud offerings such as AWS, Google Cloud and/or Microsoft Azure/M365 Cloud Services. At least Five (5) years’ experience designing and implementing Azure Active Directory Services, Active Directory Infrastructure including LDAP, federation services (ADFS), Group Policies, certificate authority DNS, DHCP, VPA, Kerberos and/or Lightweight Directory Services. Experience with cloud security technologies including Azure Information Protection, Azure Security Center, and/or O365 Security. Experience with multi-tenants and Azure IaaS. Experience in the business use of enabling or integrating IAM technologies including Active Directory, Federated Services (ADFS), Single Sign-On and core infrastructure Identity Management products. Experience with AD forests, domains, trees and trusts. Experience developing modernization road maps for Service Management goals for evolution of all infrastructure related solutions from current state to future state, including new systems that streamline and help automate Service Management goals utilizing new technologies such as BOT and AI services. Knowledge of developing strategies around Identity Services security for application, web and mobile applications including mobile hardware, device registration, user provisioning, application access control and software technologies. Experience with configuration and implementation of Enterprise Identity Access Management Products. Demonstrated understanding of modern Identity and Access Management concepts and best practices. A solid understanding of granting permissions and changing access and rights within roles-based access. Working knowledge of Information Security concepts and practices, Proficiency in Service Request Management Systems. Knowledge of Service Management chat BOTS Architecture using AI Services to help develop strategies for AI Service Architecture. Expertise in Microsoft Service Design, engineering and implementation of 2008 R2 and above. Ability to plan and implement a highly available enterprise infrastructure solution. Ability to plan and implement a server virtualization and network infrastructure on-premises and in cloud. Expertise in scripting languages such as VBScript, Perl and/or PowerShell. Experience in the following: Connecting to a WAN Implementing network security Network types Network media Routing and switching TCP/IP and OSI models IP addressing WAN technologies Operating and configuring IOS devices Extending switched networks with VLANs Determining IP routes MPLS Networks Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Nov 09, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Infrastructure Engineer to join an excellent team, administer top-notch systems and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 8.     WHAT YOU WILL DO! As an Enterprise Infrastructure Engineer, you will provide Network and Cloud systems administration and engineering support to entities within the Oregon Health Authority (OHA) and the Department of Human Services (DHS), community partners and customers. You will serve as a point of escalation for technical issues as part of the Infrastructure Operations Team within Customer Services and Support.   In this role, you will utilize technical skills and abilities of a very high order in the analysis and resolution of technical problems in the areas of customer assistance, technical contractors, systems management staff and systems operations staff. You will be responsible for designing, maintaining and supporting agency-wide systems.  The systems include Microsoft Active Directory, Microsoft Azure, Microsoft Cloud Services, Windows Server, Windows Clusters, Domain Controllers, DFS, file and print, monitoring tools, DNS, DHCP, IPAM, and Windows Certificates.   Additionally, you will assist in the monitoring of the WAN, LAN, and cloud architecture and make recommendations for remediation of performance degradation. You will work with the State Data Center to support the overall design and maintenance of Infrastructure Operations components for OHA/DHS.     WHAT WE ARE LOOKING FOR: (a) Seven (7) years of information systems experience in Infrastructure Engineering. OR (b) An Associate's degree or higher in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Five (5) years of information systems experience in Infrastructure Engineering. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Three (3) years of information systems experience in Infrastructure Engineering. OR (d) A Master's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Infrastructure Engineering. OR (e) A Doctor’s degree in Information Technology, Computer Science, or a related field. At least Four (4) years of experience designing, deploying and maintaining Cloud solutions across multiple public/government cloud offerings such as AWS, Google Cloud and/or Microsoft Azure/M365 Cloud Services. At least Five (5) years of experience designing and implementing Azure Active Directory Services, Active Directory Infrastructure including LDAP, federation services (ADFS), Group Policies, certificate authority DNS, DHCP, VPN, Kerberos and/or Lightweight Directory Services. Experience with cloud security technologies including Azure Information Protection, Azure Security Center, O365 security, experience with multi-tenants, and Azure IaaS. Knowledge in developing strategies around Identity Services security for application, web and mobile applications including but not limited to mobile hardware, device registration, user provisioning, application access control and software technologies. Expertise in Microsoft server design, engineering and implementation of 2008 R2 and above for hardware based or virtual systems. Experience in developing a solutions architecture and evaluate architectural alternatives for private, public and or hybrid cloud models, including IaaS, PaaS, and other cloud services and modularity components Knowledge of deployment, maintenance, monitoring, and management tasks within implemented on-premises and cloud structure. Experience working with cloud security and working with internal Information Security Privacy Office (ISPO) to report and assist in the remedy potential issues or vulnerabilities. Experience with the translation of project-specific and business needs into recommended end-to-end cloud architecture solutions that will suit those needs and considering the project needs in terms of resource usage and scalability. Experience with AD forests, domains, trees and trusts. Knowledge of DNS and DHCP services. Knowledge in network security best practices and strategies including firewalls, Network Access Control devices and Intrusion Detection Systems. Ability Ability to plan and implement a server virtualization and network infrastructure on-premises and in a cloud (private or public). Experience deploying and managing end-to-end monitoring of network and server infrastructure. Expertise in scripting languages to include VBScript, Perl, or PowerShell. Knowledge and skills required to install, operate, and troubleshoot a small to medium size enterprise branch network. Ability to design routed and switched network infrastructures and services involving LAN, WAN, wireless, and broadband access for businesses and organizations. Experience in the following: Connecting to a WAN; Implementing network security Network types Network media Routing and switching fundamentals; TCP/IP and OSI models IP addressing; WAN technologies Operating and configuring IOS devices Extending switched networks with VLANs Determining IP routes MPLS networks Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 30, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced IT Contract Analyst to join an excellent team, ensure top-notch contract execution for the COVID Response and Recovery Unit (CRRU) and work to advance their IT operations.    This position falls under the Classification Operations & Policy Analyst 4.     WHAT YOU WILL DO! As an IT Contract Analyst, you will serve as the primary IT contracts expert for the Coronavirus Response and Recovery Unit (CRRU).     In this role, you will provide vendor and contract management and administration for the agency's major outsourced systems through its primary vendor.  This includes managing the vendor relationship, reviewing and coordinating change requests for these mission critical systems. You will draft statements of work and other contract related documentation. You will review and analyze contractor reports to ensure the contractor is meeting contractual requirements.  You will also review and approve proposed system fixes by vendors.    Additionally, you will work with executives and system users to ensure business needs are being supported. You will work with executives, business owners and business users on prioritization of system enhancements with the terms and conditions of the contract with vendor. You will ensure system enhancement work is scheduled and prioritized by vendor. You will also function as a trusted advisor to agency leadership regarding the system, providing consultation and recommendations to ensure business needs and priorities are being addressed. This position is based in Salem but will start off fully remote. Likely in the future this position will be a hybrid of working remote and coming to the office.     WHAT WE ARE LOOKING FOR: (a) Eight (8) years of professional-level experience in IT Contracts. OR (b) A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Five (5) years of professional-level experience in IT Contracts. OR (c) A Master’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Four (4) years of professional-level experience in IT Contracts. OR (d) A Doctor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field; AND Three (3) years of professional-level experience in IT Contracts. Experience in one or more of the following areas within the last 10 years: Large (>$10 mil) IT contract management and administration. Large IT project contract experience utilizing (> $10 mil) utilizing system integrators; internal and external resources; QA partners; and various oversight groups. Large ($10 mil) IT professional services contract oversight and administration for infrastructure support; application support; software development; and/or maintenance & operations. Ability to build and maintain professional relationships with internal and external stakeholders including legislative staff and federal partners. Experience in Enterprise-wide transformational systems implementation. Experience in IT contract/vendor management in a government entity. Experience in business process redesign and integration. Superior leadership and management skills. Strong analytical skills and business acumen. Excellent written and verbal communication and presentation skills. Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified as management service, non-supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 28, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Systems Analyst with strong skills in C#.NET development to join an excellent team, develop top-notch applications and work to advance their IT operations.    This position falls under the Classification Senior Systems Analyst 7.     WHAT YOU WILL DO! As a Senior Systems Analyst, you will provide operations and maintenance support for custom built and purchased software programs that automate the business of the Oregon Health Authority and the Department of Human Services.    In this position, you will be part of a team that supports mostly applications that serve administrative support functions for all areas of the agency.     WHAT WE ARE LOOKING FOR: (a) Six (6) years of information systems experience in Object-Oriented Development. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Four (4) years of information systems experience in Object-Oriented Development. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Two (2) years of information systems experience in Object-Oriented Development. OR (d) Master's degree or higher in Information Technology, Computer Science, or a related field. Experience with web-based and object-oriented development in C#.NET. Experience with structured application design, analysis modeling, programming, testing and implementation. Experience with SQL Server and/or other comparable relational databases. Knowledge of data analysis and data modeling. Demonstrated ability to provide analysis and documentation of business processes and requirements/user stories. Experience with Business Intelligence tools. Experience managing application development projects. Experience managing short-term and long-term system goals. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 28, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an IT Procurement Assistant to join an excellent team, provide top-notch procurement support and work to advance their IT operations.    This position falls under the Classification Procurement and Contract Assistant.     WHAT YOU WILL DO! As an IT Procurement Assistant, you will procure IT assets from point of request from the customer to the creation of purchase requisitions. This includes processing payments for IT services, contracted maintenances and administrative operating expenses. You will provide agency-wide support in the VISA order processing of IT assets from point of request to accounting completion.   In this role, your responsibilities will include: processing all requests for procurement of technology for the unit; analyzing all procurements requests against designated standards; researching and identifying appropriate levels or versions of hardware and software per customers’ stated business needs; researching methods to procure, including best pricing; and preparing purchase requisitions.   Additional responsibilities will include: Ensuring asset management and procurement policies and processes are met; working with vendors to resolve procurement issues; and ensuring that all financial transactions being processed are in line with state mandated retention period timelines.     WHAT WE ARE LOOKING FOR: (a) Two (2) years of clerical-support experience in a related field such as general business, accounting, contracts, purchasing, or project administration support. OR (b) An Associate’s degree or higher. OR (c) A one-year certificate in supply chain, logistics management, procurement, or a related field; AND One (1) year of clerical-support experience in a related field such as general business, accounting, contracts, purchasing, or project administration support. Ability to respond to multiple requests by phone, email and/or in-person. Knowledge of pricing and vendor contracts. Ability to utilize state approved lists to help maintain fiscal responsibility. Familiarity with Microsoft Word, Excel and/or Access or similar programs. Solid understanding of IT assets related to desktop computers. Outstanding customer service skills. Experience purchasing in a large organization. Strong attention to detail. Self-motivation. Ability to work in a team environment. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 26, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for Three (3) Service Desk Technicians to join an excellent team, provide top-notch support and work to advance their IT operations.    This position falls under the Classification Information Systems Specialist 3.     WHAT YOU WILL DO! As a Service Desk Technician, you will provide support to both internal an external customers of the Office of Information Services (OIS).   In this Tier 1 position, you will concentrate on receiving and recording end-user desktop issues. You will resolve repetitive issues such as password resets and training/inquiry questions. You will need to demonstrate specialized knowledge in one or two technical areas and general knowledge in a few others.   Additionally, you will clearly communicate solutions in a user-friendly and professional manner and provide one-on-one training over the phone or in-person. You will answer complex technical questions that will require both strong technical and customer service skills. You will also pass problems that you cannot resolve to upper-level technical support personnel within and outside of the Service Desk.     WHAT WE ARE LOOKING FOR: (a) Two (2) years of information systems experience in Technical Support. OR (b) An Associate's degree or higher in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or related field. Experience providing large volume technical support and responding to a wide range of requests. Working knowledge of state agencies, programs, locations of offices and staff. Ability to work under pressure and retain a professional and tactful manner in all interactions with customers. Willingness to collaborate, share information and contribute to a team’s success. Excellent customer service skills for both internal and external customers. Ability to demonstrate initiative and independent judgement. Experience in promoting a culturally competent and diverse work environment.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 21, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Project Manager with a strong IT background to join an excellent team, manage key IT projects and work to advance their IT operations.    This position falls under the Classification Project Manager 3.     WHAT YOU WILL DO! As a Senior IT Project Manager, you will develop and manage the execution of comprehensive or high-risk project plans, budgets, schedules and controls from project initiation to project close-out. This position offers you the opportunity to lead the decision-making process throughout the Oregon Health Authority and Department of Human Services for the detailed requirements, design, testing and start-up operations related to the development and implementation efforts of achieving the long term goals of the customer agency.      WHAT WE ARE LOOKING FOR: (a) Seven (7) years of professional level experience in Project Management. OR (b) Six (6) years of professional level experience in Project Management; AND an Oregon Project Management Associate Certification. OR (c) Four (4) years of professional level experience in Project Management; AND a Bachelor’s degree in Business Administration, Management, Public Administration, or a closely related field. OR (d) Two years of professional level experience in Project Management; AND A Project Management Professional Certification awarded by the Project Management Institute (PMI). Experience managing remote teams/projects. Experience managing large complex multi-million dollar projects that involved implementing COTS, developing custom software solutions and/or organizational transformations. Ability to successfully apply project management knowledge in ambiguous and unique circumstances while managing a cross-functional team with internal matrix resources and external contractors. Five (5) or more years of Project Management experience in the last 7 years that included using project management best practices and standard methodologies such as PMI (PMBOK), PRINCE 2, etc. Proven success in navigating complex organizations with loosely defined structures and boundaries. Proven ability to recognize and anticipate emerging project risks and business priorities and to address those developments through risk mitigation, contingency plans and communication strategies. Management experience in risk mitigation and project stewardship. Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified as management service, non-supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oregon Health Authority Salem, OR
Oct 19, 2020
Full time
The Oregon Health Authority  has a fantastic opportunity for an Information Security and Risk Expert to join an excellent team and work to advance their Information Security risk program.  This position falls under the Classification Operations & Policy Analyst 3.     What you will do! As an Information Security Risk Coordinator, you will coordinate the information security risk program within the Office of Information Services’ (OIS) Information Security and Privacy Office (ISPO). You will create short and long-term plans for identifying, assessing and remediating ongoing information security risk in consultation with senior management.    In this role, you will be responsible for developing tactical and strategic goals and plans to mature the information security risk program in alignment with the State Enterprise Security Office’s risk program goals and guided by operational metrics.  You will be responsible for presenting risk findings and giving consultative advice to senior managers, risk owners, and those with responsibility for the remediation of risk.    Additionally, you will be a member of a team responsible for information technology policies/procedures, audit tracking, information exchange, privacy and e-discovery. You will also assist in building and maintaining these programs and will work under the guidance and supervision of the Chief Information Risk Officer (CIRO).     WHAT WE ARE LOOKING FOR: (a) Seven (7) years of professional-level evaluative, analytical and planning experience involving Information Security and/or Privacy. OR (b) A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field AND Four (4) years of professional-level evaluative, analytical and planning experience involving Information Security and/or Privacy. OR (c) A Master’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field AND Three (3) years of professional-level evaluative, analytical and planning experience involving Information Security and/or Privacy. OR (d) A Doctor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related field AND Two (2) years of professional-level evaluative, analytical and planning experience involving Information Security and/or Privacy. Experience developing information security risk, security and privacy policies and procedures. In process or successful completion of information security risk, information security, privacy, and/or audit certifications including CRISC, CIPP, CISA, CISSP, CISM or equivalent is preferred and/or required within 2 years of employment. Expert-level knowledge of concepts, methodologies and techniques to lead the development of agency-wide information security risk, privacy and security policies and procedures. Strong working knowledge of agency-specific and statewide information security risk, security and privacy policies. Audit and compliance experience, as well as knowledge of public records laws and e-discovery. Extensive knowledge of computer technology and information security risk. Familiarity with the Project Management Body of Knowledge (PMBOK). Excellent written and verbal communication, interpersonal, teamwork, presentation and organizational skills. Experience in promoting a culturally competent and diverse work environment.     WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.