King County Department of Local Services, Permitting Division
Renton, WA
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the career-service position of Engineer III .
Our successful candidate will serve in a lead capacity in a multi-disciplinary team and oversee residential, Boundary Line Adjustments and Plat projects. The person in this position will produce timely, accurate, quality reviews and approvals of building and land use development projects. Working in a collaborative manner, Engineer III's work with a higher degree of independence. They apply their years of engineering and project management experience to review a variety of permit types ranging from single-family projects to complex Plat and Short Plat projects, but may work more often on complex high profile, and/or time-sensitive projects. An essential part of the job is to work in a positive, solution-oriented manner with customers and their design/engineering professionals, members of the public, and colleagues.
About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas.
To learn more about the Permitting Division please visit our website at King County Permits .
Our commitment to Equity, Racial and Social Justice:
The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
JOB DUTIES:
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Act as a Lead for a Product line team by training, planning, directing, and monitoring their daily work on development applications.
Providing feedback to product line manager regarding team performance; contribute to performance evaluations.
Conduct final quality control review of development applications for compliance with applicable codes, standards, and best management practices.
Work cooperatively with others in the division and other partner agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards and the King County Surface Water Design Manual.
Participate in the analysis, interpretation, and application of relevant federal, State, and local, laws and regulations.
Review development applications independently for compliance with applicable codes, standards, and best management practices.
Read and locate legal descriptions of property and easements.
Communicate on the job in ways that reflect well upon King County, the County Executive, the department, and the incumbent.
Exhibit and support a culture of superior customer service.
Scrupulously honor commitments made to customers and others.
Approve plans and specifications for construction in consultation with higher level staff.
Act as project manager for assigned projects. Initiate and/or review and approve revisions for assigned projects in consultation with higher level staff.
Model and apply equity and social justice shared values, behaviors, and practices.
Perform other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, structural, survey, and road geometrics.
Advanced knowledge of functional discipline of engineering.
Advanced policy and code analysis and development
Knowledge of supervisory techniques and principles
Proficiency in analytical thinking, problem solving, resolving conflicts, and bringing others to consensus.
Ability to convey technical information to the public, government agencies, engineering and environmental consultants, and developers.
Experience in the interpretation and application of the King County Road Standards and the King County Surface Water Design Manual, or similar or equivalent standard/manuals.
Experience in using common desktop tools, including but not limited to the Microsoft Office suite: Excel, Word, Outlook and PowerPoint.
Demonstrated competence in applying advanced project management principles and practices.
Excellent verbal and written communication skills, including staff training and presentations.
Skill in providing excellent customer service.
Skill in handling multiple competing and changing priorities while producing quality detailed work within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Ability to research and interpret applicable codes, policies, and regulations.
Ability to use engineering software to analyze proposals.
Experience either designing or reviewing civil engineering plans for code compliance.
Desired Qualifications:
Professional License in Civil Engineering, and/or Engineer in Training.
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Experience with Blue Beam (Revu 2018 extreme) or similar versions.
Experience with HEC-RAS, MGS Flood and GIS programs.
Necessary Special Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Must have the ability to work in the field in difficult terrain.
May 17, 2024
Full time
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the career-service position of Engineer III .
Our successful candidate will serve in a lead capacity in a multi-disciplinary team and oversee residential, Boundary Line Adjustments and Plat projects. The person in this position will produce timely, accurate, quality reviews and approvals of building and land use development projects. Working in a collaborative manner, Engineer III's work with a higher degree of independence. They apply their years of engineering and project management experience to review a variety of permit types ranging from single-family projects to complex Plat and Short Plat projects, but may work more often on complex high profile, and/or time-sensitive projects. An essential part of the job is to work in a positive, solution-oriented manner with customers and their design/engineering professionals, members of the public, and colleagues.
About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas.
To learn more about the Permitting Division please visit our website at King County Permits .
Our commitment to Equity, Racial and Social Justice:
The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
JOB DUTIES:
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Act as a Lead for a Product line team by training, planning, directing, and monitoring their daily work on development applications.
Providing feedback to product line manager regarding team performance; contribute to performance evaluations.
Conduct final quality control review of development applications for compliance with applicable codes, standards, and best management practices.
Work cooperatively with others in the division and other partner agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards and the King County Surface Water Design Manual.
Participate in the analysis, interpretation, and application of relevant federal, State, and local, laws and regulations.
Review development applications independently for compliance with applicable codes, standards, and best management practices.
Read and locate legal descriptions of property and easements.
Communicate on the job in ways that reflect well upon King County, the County Executive, the department, and the incumbent.
Exhibit and support a culture of superior customer service.
Scrupulously honor commitments made to customers and others.
Approve plans and specifications for construction in consultation with higher level staff.
Act as project manager for assigned projects. Initiate and/or review and approve revisions for assigned projects in consultation with higher level staff.
Model and apply equity and social justice shared values, behaviors, and practices.
Perform other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, structural, survey, and road geometrics.
Advanced knowledge of functional discipline of engineering.
Advanced policy and code analysis and development
Knowledge of supervisory techniques and principles
Proficiency in analytical thinking, problem solving, resolving conflicts, and bringing others to consensus.
Ability to convey technical information to the public, government agencies, engineering and environmental consultants, and developers.
Experience in the interpretation and application of the King County Road Standards and the King County Surface Water Design Manual, or similar or equivalent standard/manuals.
Experience in using common desktop tools, including but not limited to the Microsoft Office suite: Excel, Word, Outlook and PowerPoint.
Demonstrated competence in applying advanced project management principles and practices.
Excellent verbal and written communication skills, including staff training and presentations.
Skill in providing excellent customer service.
Skill in handling multiple competing and changing priorities while producing quality detailed work within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Ability to research and interpret applicable codes, policies, and regulations.
Ability to use engineering software to analyze proposals.
Experience either designing or reviewing civil engineering plans for code compliance.
Desired Qualifications:
Professional License in Civil Engineering, and/or Engineer in Training.
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Experience with Blue Beam (Revu 2018 extreme) or similar versions.
Experience with HEC-RAS, MGS Flood and GIS programs.
Necessary Special Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Must have the ability to work in the field in difficult terrain.
WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
May 16, 2024
Full time
WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs.
Duties/Responsibilities:
The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses.
Be the primary point of contact and build long-term relationships with clients
Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients
Keeping accurate and updated notes regarding client accounts
Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives
Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns
Manage customer expectations
Develop a trusted advisor relationship with C level executives
Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews
Maintain professionalism while resolving client complaints
Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Provide regular reporting to management on client satisfaction, retention, and growth
Qualifications:
United States Citizenship required
Experience overseeing technology implementations
Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3
Experience with Asset Management tools and strategies
Excellent analytical and problem-solving skills
Excellent communication skills (verbal and written), ability to influence without authority
Ability to balance risks in ambiguous and complex situations
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
Highly motivated to contribute and grow within a complex area of emerging importance
Proficient in use of Office 365 Suite
Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations
Works well under pressure and within time/budget constraints to solve problems or meet objectives
Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines
Ability to communicate technical concepts to a broad range of technical and non-technical staff
Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change
Experience working with a complex team to meet strategic and tactical objectives
Collaborate with the sales team to identify upsell and cross-sell opportunities
Preferred Qualifications:
Associates Degree or equivalent work or military experience
Experience with ConnectWise products
Experience with MSP or MSSP
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs.
Duties/Responsibilities:
The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses.
Be the primary point of contact and build long-term relationships with clients
Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients
Keeping accurate and updated notes regarding client accounts
Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives
Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns
Manage customer expectations
Develop a trusted advisor relationship with C level executives
Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews
Maintain professionalism while resolving client complaints
Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Provide regular reporting to management on client satisfaction, retention, and growth
Qualifications:
United States Citizenship required
Experience overseeing technology implementations
Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3
Experience with Asset Management tools and strategies
Excellent analytical and problem-solving skills
Excellent communication skills (verbal and written), ability to influence without authority
Ability to balance risks in ambiguous and complex situations
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
Highly motivated to contribute and grow within a complex area of emerging importance
Proficient in use of Office 365 Suite
Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations
Works well under pressure and within time/budget constraints to solve problems or meet objectives
Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines
Ability to communicate technical concepts to a broad range of technical and non-technical staff
Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change
Experience working with a complex team to meet strategic and tactical objectives
Collaborate with the sales team to identify upsell and cross-sell opportunities
Preferred Qualifications:
Associates Degree or equivalent work or military experience
Experience with ConnectWise products
Experience with MSP or MSSP
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
Job Summary
This position supports the Communicable Disease & Tuberculosis (TB) services unit within the Clark County Public Health Infectious Disease Program. This unit is responsible for the investigation, prevention, and control of communicable diseases in Clark County. The unit provides rapid response to disease outbreaks, including case investigation, TB case management, response, and implementation of preventive measures to control disease spread in the community. The incumbent will perform a variety of public health nursing activities related to the control of tuberculosis and other communicable diseases, including surveillance and response. Activities include client interviews, implementation of disease control measures, case management, policy development, partnerships, communication, education, and problem solving. Services are provided at a variety of locations, such as over the phone, client homes and other community locations according to protocols and under the oversight of the Program Manager and the Health Officer. The position emphasizes health promotion and prevention of health problems. Activities may be focused on the individual, the community, or the systems level, depending on how the issue may best be addressed. Public Health Nurses often work with people of diverse cultures, ethnicity, and sexual orientations. This is a union represented position that reports directly to the Infectious Disease Program Manager. This position will work an 8-hour schedule Monday through Friday. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all department clients; honoring diversity of all department employees and constituents; participating in department training; and striving for personal excellence in public health work. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a partial remote work environment. However, the candidate selected must reside in OR or WA. No exceptions. This job posting is open until filled. Interviews may be scheduled on an ongoing basis as qualified candidates apply. Candidates are encouraged to apply as soon as possible.
Qualifications
Education and Experience:
Bachelor’s degree in Nursing. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
Two to four years combination of experience to include clinical experience in a healthcare facility and infection prevention, epidemiology, or infectious disease surveillance experience.
Demonstrated working knowledge of Federal, State and Regional requirements.
Strong background using science and data to make decisions and implement public health services.
Preferred Qualifications:
Master’s degree in Nursing (MSN) or Public Health (MPH).
Research and basic statistical knowledge.
Demonstrated experience effectively communicating with others, verbally and in writing, including the use of e-mail systems and the development of complex, clinical, or technical documents.
New graduates will be considered if the candidate had a public health practicum that included experience in a public health setting. Current Washington State RN license and valid driver’s license is required at the time of appointment to the position. Finalists for the position must submit to a criminal background check, as required by RCW 43.43.830.
The ideal candidate will have the following skills:
Strong organizational and record keeping skills.
Demonstrated knowledge of infection disease prevention and control measures.
Strong interpersonal skills.
Knowledge of:
These are the observable and measurable attributes and skills required to successfully perform the essential functions of the job; they are generally demonstrated through qualifying experience, education, or licensure/certification.
Conduct analysis and formulate conclusions.
Identify occurrences, reservoirs, incubation periods, periods of communicability, modes of transmission, signs and symptoms, and susceptibility associated with the infectious disease process.
Interpret laboratory and diagnostic tests.
Washington State Nurse Practice Act.
Ability to:
Foster effective working relationships and build consensus
Maintain confidentiality of sensitive information
Plan, organize, prioritize, work independently, and meet deadlines
Use judgment and make sound decisions
Work effectively with individuals at all levels of the organization
Evaluate own knowledge, practice, and learning needs and take steps to improve.
Express ideas effectively both orally and in writing and maintain accurate records.
Effectively use a personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Work in sensitive and stressful situations.
Effectively and respectfully work with persons from diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental, or physical ability.
Accept feedback and make behavioral change.
Accurately document in the record interventions and outcomes.
Organize and prioritize multiple program functions.
Seek consultation or collaboration when appropriate.
Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program.
If applicable, pass respiratory mask fit-testing and be able to wear standard department-issued masks.
Other Necessary Qualifications:
Commitment to lifelong learning and practice development.
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies.
Participate in the 24/7 Communicable Disease on-call rotation.
Must protect the privacy and security of protected health information as defined in state and federal law.
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
Possess a valid driver’s license and have access to reliable transportation.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Conduct communicable disease investigation and implement control activities.
Participate in outbreak investigations and response efforts as directed.
Contribute to the development of internal policies, protocols and standing orders and reports as requested.
Provide TB case management services including screening, assessments, and conducting Directly Observed Therapy (DOT).
Conduct testing such as blood draws or tuberculin skin tests off-site at homes, shelters, or other community locations.
Provide health education to health care providers, residential facilities, schools, daycares, individuals, and other groups on issues related to infectious diseases.
Provide surge capacity support for public health response efforts as needed.
Assure distribution of vaccines in the community.
Provide immunizations and other clinical services.
Plan, implement and evaluate community education programs.
Salary Grade
Local 335.11A
Salary Range
$36.00 - $51.56- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
May 06, 2024
Full time
Job Summary
This position supports the Communicable Disease & Tuberculosis (TB) services unit within the Clark County Public Health Infectious Disease Program. This unit is responsible for the investigation, prevention, and control of communicable diseases in Clark County. The unit provides rapid response to disease outbreaks, including case investigation, TB case management, response, and implementation of preventive measures to control disease spread in the community. The incumbent will perform a variety of public health nursing activities related to the control of tuberculosis and other communicable diseases, including surveillance and response. Activities include client interviews, implementation of disease control measures, case management, policy development, partnerships, communication, education, and problem solving. Services are provided at a variety of locations, such as over the phone, client homes and other community locations according to protocols and under the oversight of the Program Manager and the Health Officer. The position emphasizes health promotion and prevention of health problems. Activities may be focused on the individual, the community, or the systems level, depending on how the issue may best be addressed. Public Health Nurses often work with people of diverse cultures, ethnicity, and sexual orientations. This is a union represented position that reports directly to the Infectious Disease Program Manager. This position will work an 8-hour schedule Monday through Friday. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all department clients; honoring diversity of all department employees and constituents; participating in department training; and striving for personal excellence in public health work. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a partial remote work environment. However, the candidate selected must reside in OR or WA. No exceptions. This job posting is open until filled. Interviews may be scheduled on an ongoing basis as qualified candidates apply. Candidates are encouraged to apply as soon as possible.
Qualifications
Education and Experience:
Bachelor’s degree in Nursing. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
Two to four years combination of experience to include clinical experience in a healthcare facility and infection prevention, epidemiology, or infectious disease surveillance experience.
Demonstrated working knowledge of Federal, State and Regional requirements.
Strong background using science and data to make decisions and implement public health services.
Preferred Qualifications:
Master’s degree in Nursing (MSN) or Public Health (MPH).
Research and basic statistical knowledge.
Demonstrated experience effectively communicating with others, verbally and in writing, including the use of e-mail systems and the development of complex, clinical, or technical documents.
New graduates will be considered if the candidate had a public health practicum that included experience in a public health setting. Current Washington State RN license and valid driver’s license is required at the time of appointment to the position. Finalists for the position must submit to a criminal background check, as required by RCW 43.43.830.
The ideal candidate will have the following skills:
Strong organizational and record keeping skills.
Demonstrated knowledge of infection disease prevention and control measures.
Strong interpersonal skills.
Knowledge of:
These are the observable and measurable attributes and skills required to successfully perform the essential functions of the job; they are generally demonstrated through qualifying experience, education, or licensure/certification.
Conduct analysis and formulate conclusions.
Identify occurrences, reservoirs, incubation periods, periods of communicability, modes of transmission, signs and symptoms, and susceptibility associated with the infectious disease process.
Interpret laboratory and diagnostic tests.
Washington State Nurse Practice Act.
Ability to:
Foster effective working relationships and build consensus
Maintain confidentiality of sensitive information
Plan, organize, prioritize, work independently, and meet deadlines
Use judgment and make sound decisions
Work effectively with individuals at all levels of the organization
Evaluate own knowledge, practice, and learning needs and take steps to improve.
Express ideas effectively both orally and in writing and maintain accurate records.
Effectively use a personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Work in sensitive and stressful situations.
Effectively and respectfully work with persons from diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental, or physical ability.
Accept feedback and make behavioral change.
Accurately document in the record interventions and outcomes.
Organize and prioritize multiple program functions.
Seek consultation or collaboration when appropriate.
Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program.
If applicable, pass respiratory mask fit-testing and be able to wear standard department-issued masks.
Other Necessary Qualifications:
Commitment to lifelong learning and practice development.
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies.
Participate in the 24/7 Communicable Disease on-call rotation.
Must protect the privacy and security of protected health information as defined in state and federal law.
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
Possess a valid driver’s license and have access to reliable transportation.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Conduct communicable disease investigation and implement control activities.
Participate in outbreak investigations and response efforts as directed.
Contribute to the development of internal policies, protocols and standing orders and reports as requested.
Provide TB case management services including screening, assessments, and conducting Directly Observed Therapy (DOT).
Conduct testing such as blood draws or tuberculin skin tests off-site at homes, shelters, or other community locations.
Provide health education to health care providers, residential facilities, schools, daycares, individuals, and other groups on issues related to infectious diseases.
Provide surge capacity support for public health response efforts as needed.
Assure distribution of vaccines in the community.
Provide immunizations and other clinical services.
Plan, implement and evaluate community education programs.
Salary Grade
Local 335.11A
Salary Range
$36.00 - $51.56- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Department of Social Services seeks an individual to perform work addressing the health needs of children and their families through the provision of community-based services.
Responsibilities:
Manages assigned caseload by completing assessments, conducting field visits to schools, homes and hospitals, developing and implementing service plans that address family needs and coordinating regularly scheduled family meetings with community service providers and school personnel.
Makes referrals for services by being knowledgeable of local services and resources, working with community service providers, serving as a client advocate in accessing services and working with other agencies such as schools, medical and mental health professionals.
Documents accurately and timely for enrollment paperwork, assessments, reports, family plans, progress notes and other required forms.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in human services or related field.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards and precedents.
Click here for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
May 03, 2024
Full time
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Department of Social Services seeks an individual to perform work addressing the health needs of children and their families through the provision of community-based services.
Responsibilities:
Manages assigned caseload by completing assessments, conducting field visits to schools, homes and hospitals, developing and implementing service plans that address family needs and coordinating regularly scheduled family meetings with community service providers and school personnel.
Makes referrals for services by being knowledgeable of local services and resources, working with community service providers, serving as a client advocate in accessing services and working with other agencies such as schools, medical and mental health professionals.
Documents accurately and timely for enrollment paperwork, assessments, reports, family plans, progress notes and other required forms.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in human services or related field.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards and precedents.
Click here for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Oregon Health Authority
Salem or Portland, OR (Remote)
The Oregon Health Authority has a fantastic opportunity for an experienced System of Care Research & Data Analyst with an excellent team. This is a full-time, permanent, classified position with Health Policy and Analytics.
What you will do!
As a System of Care Research and Data Analyst, you will support System of Care policy decision-making and strategic planning efforts especially those related to youth who are involved in 3 or more services and/or struggling to get the care they need in Oregon’s current service continuum. Together with the Behavioral Health Analytics Manager, you will work collaboratively with staff across the Oregon Health Authority (OHA), Oregon Department of Human Services (ODHS), Oregon Youth Authority (OYA), and Oregon Department of Education (ODE) to provide programmatic data support and project coordination for various aspects of System of Care programs and services. You will independently plan and conduct complex research projects and major analyses. This includes research studies of System of Care program outcomes, evaluation of associated programs, advanced analyses such and regression and survival data analyses, compilation of complex claims data into understandable components (including costs of behavioral health programs), and design and implementation of data collection tools such as complex surveys. You will be granted considerable independent judgment to design, conduct, and deliver research and complicated data products to a wide variety of highly visible data customers and partners. You may be asked to oversee the work of other research analysts to complete research projects and data deliverables. You will serve as team lead on System of Care data projects.
Duties also include, but are not limited to:
Lead activities around establishing evaluation and monitoring of System of Care programs and services.
Design, plan, and conduct research needed to evaluate and monitor activities and goals of System of Care programs and services.
May lead team of lower-level research analysts to meet complex data needs around behavioral health programs and services and ensure major needed data analyses are completed.
Provide expertise in designing research projects to describe and monitor the impact of the System of Care model on the service continuum within defined regions and statewide, and evaluate programs.
Ensure leadership has the data needed to make core decisions around provision of youth-focused services.
Oversee the work of lower-level analysts in conducting complex research projects.
Ensure principles related to health equity research, data collection, data analysis and communication are fully integrated into analytical work.
Make certain that OHA leadership has adequate information to monitor and improve behavioral health and related child serving services.
In partnership with ORRAI, lead efficient and cost-effective reporting and visualization of system of care data.
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space in Salem or Portland, Oregon.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office and/or work remotely with a team a team of bright individuals who work in remote locations. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Research Analyst 4 classification. The AA Rate Pay Range for this position is $5,747.00- $8,831.00 USD Monthly The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision, and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for:
A bachelor’s degree in any disciplines that included six-quarter units in statistics or quantitative analysis methods and procedures, and three years’ experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the three years must have included coordinating complex research projects.
OR
Five years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the five years must have included coordinating complex research projects.
Desired Attributes:
Requires experience working with large administrative datasets. Preference given to experience with healthcare claims data.
Experience with data management and statistical analyses.
Experience with health outcomes research, healthcare delivery systems research, and/or health survey research. This experience can be preferably substituted with research experience with other social services for children such as education, child welfare, and juvenile justice. Experience with research in the following other related fields may also be substituted: social work, public health, sociology, nursing, psychology, or economics.
Experience with data visualizations tools, such as Power BI, SharePoint BI and/or Tableau. Preference given for Power BI experience.
Experience producing written reports, executive summaries and fact sheets.
Experience in visualizing data, including implementing self-service analytic dashboards.
Quantitative and qualitative problem-solving skills. Preference given for ability to conduct formal qualitative data analysis.
Experience with Medicaid programs, behavioral health treatment services, and/or other social services.
Experience collecting, analyzing and disseminating granular data on race, ethnicity, language, disability, sexual orientation and/or gender identity.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable and underrepresented populations.
Experience managing analytical projects that involve groups with diverse and/or opposing views and arriving at mutually acceptable solutions.
To learn more or apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oak-Street/System-of-Care-Research---Data-Analyst--RESEARCH-ANALYST-4-_REQ-155344-1
Close Date: 5/23/24 at 11:59 pm (PST)
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.
Apr 29, 2024
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced System of Care Research & Data Analyst with an excellent team. This is a full-time, permanent, classified position with Health Policy and Analytics.
What you will do!
As a System of Care Research and Data Analyst, you will support System of Care policy decision-making and strategic planning efforts especially those related to youth who are involved in 3 or more services and/or struggling to get the care they need in Oregon’s current service continuum. Together with the Behavioral Health Analytics Manager, you will work collaboratively with staff across the Oregon Health Authority (OHA), Oregon Department of Human Services (ODHS), Oregon Youth Authority (OYA), and Oregon Department of Education (ODE) to provide programmatic data support and project coordination for various aspects of System of Care programs and services. You will independently plan and conduct complex research projects and major analyses. This includes research studies of System of Care program outcomes, evaluation of associated programs, advanced analyses such and regression and survival data analyses, compilation of complex claims data into understandable components (including costs of behavioral health programs), and design and implementation of data collection tools such as complex surveys. You will be granted considerable independent judgment to design, conduct, and deliver research and complicated data products to a wide variety of highly visible data customers and partners. You may be asked to oversee the work of other research analysts to complete research projects and data deliverables. You will serve as team lead on System of Care data projects.
Duties also include, but are not limited to:
Lead activities around establishing evaluation and monitoring of System of Care programs and services.
Design, plan, and conduct research needed to evaluate and monitor activities and goals of System of Care programs and services.
May lead team of lower-level research analysts to meet complex data needs around behavioral health programs and services and ensure major needed data analyses are completed.
Provide expertise in designing research projects to describe and monitor the impact of the System of Care model on the service continuum within defined regions and statewide, and evaluate programs.
Ensure leadership has the data needed to make core decisions around provision of youth-focused services.
Oversee the work of lower-level analysts in conducting complex research projects.
Ensure principles related to health equity research, data collection, data analysis and communication are fully integrated into analytical work.
Make certain that OHA leadership has adequate information to monitor and improve behavioral health and related child serving services.
In partnership with ORRAI, lead efficient and cost-effective reporting and visualization of system of care data.
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space in Salem or Portland, Oregon.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office and/or work remotely with a team a team of bright individuals who work in remote locations. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Research Analyst 4 classification. The AA Rate Pay Range for this position is $5,747.00- $8,831.00 USD Monthly The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision, and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for:
A bachelor’s degree in any disciplines that included six-quarter units in statistics or quantitative analysis methods and procedures, and three years’ experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the three years must have included coordinating complex research projects.
OR
Five years of research experience using computerized applications to independently gather, compile, and analyze data and prepare narrative or statistical reports. Two of the five years must have included coordinating complex research projects.
Desired Attributes:
Requires experience working with large administrative datasets. Preference given to experience with healthcare claims data.
Experience with data management and statistical analyses.
Experience with health outcomes research, healthcare delivery systems research, and/or health survey research. This experience can be preferably substituted with research experience with other social services for children such as education, child welfare, and juvenile justice. Experience with research in the following other related fields may also be substituted: social work, public health, sociology, nursing, psychology, or economics.
Experience with data visualizations tools, such as Power BI, SharePoint BI and/or Tableau. Preference given for Power BI experience.
Experience producing written reports, executive summaries and fact sheets.
Experience in visualizing data, including implementing self-service analytic dashboards.
Quantitative and qualitative problem-solving skills. Preference given for ability to conduct formal qualitative data analysis.
Experience with Medicaid programs, behavioral health treatment services, and/or other social services.
Experience collecting, analyzing and disseminating granular data on race, ethnicity, language, disability, sexual orientation and/or gender identity.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable and underrepresented populations.
Experience managing analytical projects that involve groups with diverse and/or opposing views and arriving at mutually acceptable solutions.
To learn more or apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oak-Street/System-of-Care-Research---Data-Analyst--RESEARCH-ANALYST-4-_REQ-155344-1
Close Date: 5/23/24 at 11:59 pm (PST)
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.
We’re Hiring!
Marketing Coordinator
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director of Marketing & Communications
Position Classification & Expected Hours of Work, and Travel:
This is a full-time, non-exempt position.
Hybrid work schedule 2-3 days on site or as needed, 2-3 days from home.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening and weekend work may be required as job duties demand.
Some travel within California and the Hawaiian Islands may be expected for this position.
Compensation Range: $32.00/hr - $36.60/hr
Full Benefits:
Generous time off policies, including Holidays, Sick, and Vacation.
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary
The Marketing Coordinator is focused on providing technical and administrative support to The Marine Mammal Center’s Marketing & Communications department. Areas of responsibility include support for our CRM, email/SMS marketing efforts, and website content. The Marketing Coordinator will also support the team by providing assistance with public relations, social media, and photography.
Essential Functions
Technical & Administration Support: 65%
Provide overall technical and administrative support for our Customer Relationship Management (CRM) system, EveryAction, public relations and social media for the Marketing & Communications department.
Execute data loads into our CRM from third party sources, including but not limited to, rescue hotline, Eventbrite, and Facebook.
Facilitate engagement form creation and reporting.
Ensure our CRM system remains up to date and processes run smoothly by continually reviewing processes and updating accordingly.
Create and send non-automated marketing emails and Short Message Services (SMS) and respond to SMS messages.
Monitor public relations media inbox and respond to requests for interviews, information, photos, and videos.
Coordinate public relations media interviews and send follow-ups after interviews.
Monitor comments on all social media channels (Facebook, Instagram, LinkedIn, and X(Twitter)) and respond or flag as needed and respond to social media channel inbox messages.
Create content for social media channels including, but not limited to, writing posts and finding photos/videos.
Website Content: 20%
Manage website content update process and collaborate with internal content submitters to ensure all content is ready for publication.
Edit, create, and post website content as requested which includes, but is not limited to:
Adding news content such as web stories and press releases.
Update content such as programmatic or language updates.
Daily patient imports from the Center’s electronic animal records database system (Ruby).
Weekly patient photo updates.
Update staff biographies and job postings as requested.
Post new publications and online learning resources as requested.
Search Engine Optimization (SEO) tactic implementation including updating content, redirects, etc.
Photography Management: 10%
Respond to photo requests.
Manage and schedule volunteer photographers, including assignments such as patient photographers, event photographers, release photographers, and photo archivist.
Manage photo storage, including the Center’s Flickr and Dropbox accounts.
Collaborate with the Digital Marketing Manager, and other members of the organization to tag and file approved photos.
Photography Management: 5%
Respond to photo requests.
Manage and schedule volunteer photographers, including assignments such as patient photographers, event photographers, release photographers, and photo archivist.
Manage photo storage, including the Center’s Flickr and Dropbox accounts.
Collaborate with the Digital Marketing Manager, and other members of the organization to tag and file approved photos.
Other Duties as Assigned: 10%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
Various Photography volunteers
Knowledge, Skills, and Abilities
Demonstrated experience with Customer Relationship Management (CRM) systems. Experience with EveryAction a plus.
Demonstrated experience with photo and video editing.
Ability to learn various internal platforms to make requests and/or pull data.
Familiarity with content management systems (CMS) and marketing automation tools.
Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Proficiency in SEO best practices and keyword research.
Ability to multi-task and balance multiple projects simultaneously, reprioritize, and pivot to meet deadlines while providing high-quality work.
Experience in nonprofit communications a plus.
Journalism or writing experience a plus, especially scientific journalism.
Proven ability to work as part of a team, cross-functionally, and with external stakeholders.
Creative thinker with a passion for staying up to date on industry trends and innovations.
Flexible and resilient with the ability to prioritize competing tasks and manage change appropriately.
Demonstrates initiative and thinks proactively.
Strong commitment to the mission and goals of The Marine Mammal Center.
Communicate and interact effectively with people across cultures, ethnic groups, and identities.
Practice self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience
Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
Proof of COVID-19 Vaccination or waiver (medical or religious)
A combination of education and/or experience equivalent to a bachelor’s degree in marketing, communications, or related field.
3 years of relevant experience in communications or related field.
Work Environment & Physical Requirements
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work may occur in outdoor weather conditions and elements.
Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
Ability to work at a desk for extended periods using a computer.
Exposure to allergens and zoonotic diseases.
Involves smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Apr 29, 2024
Full time
We’re Hiring!
Marketing Coordinator
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director of Marketing & Communications
Position Classification & Expected Hours of Work, and Travel:
This is a full-time, non-exempt position.
Hybrid work schedule 2-3 days on site or as needed, 2-3 days from home.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening and weekend work may be required as job duties demand.
Some travel within California and the Hawaiian Islands may be expected for this position.
Compensation Range: $32.00/hr - $36.60/hr
Full Benefits:
Generous time off policies, including Holidays, Sick, and Vacation.
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary
The Marketing Coordinator is focused on providing technical and administrative support to The Marine Mammal Center’s Marketing & Communications department. Areas of responsibility include support for our CRM, email/SMS marketing efforts, and website content. The Marketing Coordinator will also support the team by providing assistance with public relations, social media, and photography.
Essential Functions
Technical & Administration Support: 65%
Provide overall technical and administrative support for our Customer Relationship Management (CRM) system, EveryAction, public relations and social media for the Marketing & Communications department.
Execute data loads into our CRM from third party sources, including but not limited to, rescue hotline, Eventbrite, and Facebook.
Facilitate engagement form creation and reporting.
Ensure our CRM system remains up to date and processes run smoothly by continually reviewing processes and updating accordingly.
Create and send non-automated marketing emails and Short Message Services (SMS) and respond to SMS messages.
Monitor public relations media inbox and respond to requests for interviews, information, photos, and videos.
Coordinate public relations media interviews and send follow-ups after interviews.
Monitor comments on all social media channels (Facebook, Instagram, LinkedIn, and X(Twitter)) and respond or flag as needed and respond to social media channel inbox messages.
Create content for social media channels including, but not limited to, writing posts and finding photos/videos.
Website Content: 20%
Manage website content update process and collaborate with internal content submitters to ensure all content is ready for publication.
Edit, create, and post website content as requested which includes, but is not limited to:
Adding news content such as web stories and press releases.
Update content such as programmatic or language updates.
Daily patient imports from the Center’s electronic animal records database system (Ruby).
Weekly patient photo updates.
Update staff biographies and job postings as requested.
Post new publications and online learning resources as requested.
Search Engine Optimization (SEO) tactic implementation including updating content, redirects, etc.
Photography Management: 10%
Respond to photo requests.
Manage and schedule volunteer photographers, including assignments such as patient photographers, event photographers, release photographers, and photo archivist.
Manage photo storage, including the Center’s Flickr and Dropbox accounts.
Collaborate with the Digital Marketing Manager, and other members of the organization to tag and file approved photos.
Photography Management: 5%
Respond to photo requests.
Manage and schedule volunteer photographers, including assignments such as patient photographers, event photographers, release photographers, and photo archivist.
Manage photo storage, including the Center’s Flickr and Dropbox accounts.
Collaborate with the Digital Marketing Manager, and other members of the organization to tag and file approved photos.
Other Duties as Assigned: 10%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
Various Photography volunteers
Knowledge, Skills, and Abilities
Demonstrated experience with Customer Relationship Management (CRM) systems. Experience with EveryAction a plus.
Demonstrated experience with photo and video editing.
Ability to learn various internal platforms to make requests and/or pull data.
Familiarity with content management systems (CMS) and marketing automation tools.
Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Proficiency in SEO best practices and keyword research.
Ability to multi-task and balance multiple projects simultaneously, reprioritize, and pivot to meet deadlines while providing high-quality work.
Experience in nonprofit communications a plus.
Journalism or writing experience a plus, especially scientific journalism.
Proven ability to work as part of a team, cross-functionally, and with external stakeholders.
Creative thinker with a passion for staying up to date on industry trends and innovations.
Flexible and resilient with the ability to prioritize competing tasks and manage change appropriately.
Demonstrates initiative and thinks proactively.
Strong commitment to the mission and goals of The Marine Mammal Center.
Communicate and interact effectively with people across cultures, ethnic groups, and identities.
Practice self-awareness and respect while engaging with people of diverse backgrounds.
Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
Qualifications and Experience
Valid driver license with acceptable motor vehicle record to maintain standards of insurability.
Proof of COVID-19 Vaccination or waiver (medical or religious)
A combination of education and/or experience equivalent to a bachelor’s degree in marketing, communications, or related field.
3 years of relevant experience in communications or related field.
Work Environment & Physical Requirements
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Some work may occur in outdoor weather conditions and elements.
Routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
Ability to work at a desk for extended periods using a computer.
Exposure to allergens and zoonotic diseases.
Involves smells associated with animals and the care of animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.
ABOUT THE MARINE MAMMAL CENTER
The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.
For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Keeping Washington Clean and Evergreen The Training Team within the Department of Ecology's Human Resources Office is looking to fill a Human Resource Training Consultant – LMS Administrator (Human Resource Consultant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. In this role, you will have the opportunity to collaborate with experts in diversity, equity, inclusion, and respect (DEIR), to help improve opportunities for Ecology’s workforce to learn and grow. You will use your expertise in learning and development to gather feedback, identify needs, assess training, and provide training consultation to others. This role includes the chance to grow your skills in:
Collaborating with and facilitating matrix groups
Providing learning and development services and training consultation
Contracting and procuring services
Administering a learning management system, and
Continually learning about a broad range of DEIR-related topics.
Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Ecology’s Core Training Team is here to:
Be connected to the employees we serve.
Continually improve our training and development services based on feedback.
Deliver customized training solutions based on business needs.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled; we will review applications on May 07, 2024. In order to be considered, please submit an application on or before May 06, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to meet our agency mission.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will help increase and improve the learning opportunities available to Ecology’s workforce in topics related to diversity, equity, inclusion, and respect (DEIR). You will do this by bringing your expertise in learning and development to collaborate with experts in DEIR, to help identify Ecology’s workforce needs and the best ways to meet those needs. Challenges may include hearing tough feedback, balancing diverse opinions, and ensuring inclusion of key interested parties; opportunities include growing in your own learning and helping our workforce to grow as well, to cocreate a workplace where all belong. What you will do:
Align all work with Ecology’s strategic efforts in DEIR, pro-equity anti-racism, accessibility, belonging, restorative justice, environmental justice, and other related efforts, such as the work of Ecology’s DEIR Design Team.
Create and support multiple channels for gathering feedback from DEIR subject matter experts and key interested parties, including convening a Learning and Development Advisory Group.
Identify potential learning opportunities to meet Ecology’s business needs and facilitate evaluation and piloting of those opportunities.
Provide consultation to Ecology’s workforce at all levels about training operations, opportunities, and services.
Administer a portfolio of learning and development opportunities, from contract development to invoice approval, to support Ecology’s strategic efforts in DEIR.
Administer Ecology’s learning management system, the Washington State Learning Center, in support of this work.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six years of combined experience and/or education as detailed below:
Experience: In broad-based professional learning and development that includes some or all of the following:
Facilitating, leading, or coordinating the work of groups involving multiple and divergent needs or positions, or involving cross-functional or matrix groups (groups not sharing a common reporting structure), toward a common goal.
Providing consultation to employees, managers, supervisors, and executives on services such as: organizational development; employee training and development; employee orientation and onboarding; diversity, equity, inclusion, and respect; career counseling; employee relations; and workforce planning.
Identifying, researching, and assessing training content.
Developing training, tools, job aids and checklists, based on business need and customer feedback.
Facilitating workshops, trainings, meetings, and forums.
Presenting material and training using multiple modalities.
Applying Adult Learning Theory to all stages of learning and development work.
Education: Involving a major study in human resources, education, leadership development, organizational development, DEIR, business, public administration, social or behavioral sciences, or another related field.
All experience and education combinations that meet the requirements for this position at the Human Resource Consultant 3 level:
Possible Combinations
College credit hours or degree - as listed above.
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
6 years of experience.
Combination 2
30-59 semester or 45-89 quarter credits.
5 years of experience.
Combination 3
60-89 semester or 90-134 quarter credits (AA degree).
4 years of experience.
Combination 4
90-119 semester or 135-179 quarter credits.
3 years of experience.
Combination 5
A Bachelor's Degree or above.
2 years of experience.
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience:
Conducting needs assessments.
Using and administering learning systems (LMS), preferably within Washington State government.
Using web-based content and collaboration tools such as SharePoint.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at Audrey.Pitchford@ecy.wa.gov Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, we invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Apr 29, 2024
Full time
Keeping Washington Clean and Evergreen The Training Team within the Department of Ecology's Human Resources Office is looking to fill a Human Resource Training Consultant – LMS Administrator (Human Resource Consultant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. In this role, you will have the opportunity to collaborate with experts in diversity, equity, inclusion, and respect (DEIR), to help improve opportunities for Ecology’s workforce to learn and grow. You will use your expertise in learning and development to gather feedback, identify needs, assess training, and provide training consultation to others. This role includes the chance to grow your skills in:
Collaborating with and facilitating matrix groups
Providing learning and development services and training consultation
Contracting and procuring services
Administering a learning management system, and
Continually learning about a broad range of DEIR-related topics.
Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Ecology’s Core Training Team is here to:
Be connected to the employees we serve.
Continually improve our training and development services based on feedback.
Deliver customized training solutions based on business needs.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled; we will review applications on May 07, 2024. In order to be considered, please submit an application on or before May 06, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to meet our agency mission.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will help increase and improve the learning opportunities available to Ecology’s workforce in topics related to diversity, equity, inclusion, and respect (DEIR). You will do this by bringing your expertise in learning and development to collaborate with experts in DEIR, to help identify Ecology’s workforce needs and the best ways to meet those needs. Challenges may include hearing tough feedback, balancing diverse opinions, and ensuring inclusion of key interested parties; opportunities include growing in your own learning and helping our workforce to grow as well, to cocreate a workplace where all belong. What you will do:
Align all work with Ecology’s strategic efforts in DEIR, pro-equity anti-racism, accessibility, belonging, restorative justice, environmental justice, and other related efforts, such as the work of Ecology’s DEIR Design Team.
Create and support multiple channels for gathering feedback from DEIR subject matter experts and key interested parties, including convening a Learning and Development Advisory Group.
Identify potential learning opportunities to meet Ecology’s business needs and facilitate evaluation and piloting of those opportunities.
Provide consultation to Ecology’s workforce at all levels about training operations, opportunities, and services.
Administer a portfolio of learning and development opportunities, from contract development to invoice approval, to support Ecology’s strategic efforts in DEIR.
Administer Ecology’s learning management system, the Washington State Learning Center, in support of this work.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six years of combined experience and/or education as detailed below:
Experience: In broad-based professional learning and development that includes some or all of the following:
Facilitating, leading, or coordinating the work of groups involving multiple and divergent needs or positions, or involving cross-functional or matrix groups (groups not sharing a common reporting structure), toward a common goal.
Providing consultation to employees, managers, supervisors, and executives on services such as: organizational development; employee training and development; employee orientation and onboarding; diversity, equity, inclusion, and respect; career counseling; employee relations; and workforce planning.
Identifying, researching, and assessing training content.
Developing training, tools, job aids and checklists, based on business need and customer feedback.
Facilitating workshops, trainings, meetings, and forums.
Presenting material and training using multiple modalities.
Applying Adult Learning Theory to all stages of learning and development work.
Education: Involving a major study in human resources, education, leadership development, organizational development, DEIR, business, public administration, social or behavioral sciences, or another related field.
All experience and education combinations that meet the requirements for this position at the Human Resource Consultant 3 level:
Possible Combinations
College credit hours or degree - as listed above.
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
6 years of experience.
Combination 2
30-59 semester or 45-89 quarter credits.
5 years of experience.
Combination 3
60-89 semester or 90-134 quarter credits (AA degree).
4 years of experience.
Combination 4
90-119 semester or 135-179 quarter credits.
3 years of experience.
Combination 5
A Bachelor's Degree or above.
2 years of experience.
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience:
Conducting needs assessments.
Using and administering learning systems (LMS), preferably within Washington State government.
Using web-based content and collaboration tools such as SharePoint.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at Audrey.Pitchford@ecy.wa.gov Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, we invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/South-Plainfield-Industrial-Technician-Maintenance-NJ-07080/1150675800/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
$3,000 sign and stay bonus
About us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
Annual merit bonus and incentive plans are also offered. This position works Wednesday 12 pm – 6 pm and Thursday - Saturday 6 am – 6 pm and offers overtime potential based on business needs. Pay starts at $30 per hour with the opportunity to earn more based on experience.
What you will do with us:
Optimizes processing and reduces downtime by performing predictive and preventative maintenance on all equipment, machinery and facility buildings; participating in the installation of new equipment as required.
Contributes to maintaining a safe, secure and clean workplace by conducting the daily, weekly, quarterly and semi-annual safety/maintenance inspections according to pre-established guidelines and schedules; completes related paperwork in a timely and accurate manner to GMP standards.
Contributes to production efficiency by responding to maintenance calls on a 24 hour 7 days per week basis as assigned, rotating on-call responsibility, investigates reason for call in, and either repairs or defers action for immediate supervisor decision; maintaining a spare parts program.
Maintains building climate by installing, repairing and servicing ventilation, heat and air conditioning systems.
Complies with all environmental requirements for waste.
Maintains facility lighting by installing and repairing wiring and fixtures.
Monitors production efficiency by maintaining and analyzing a production downtime record.
Ensures employee safety by adhering to all Lock-out, Tag out procedures; following the MSDS safety procedures when using chemicals.
Strives for continuous improvement by analyzing new or alternative ways to improve operations; incorporates staff recommendations into analysis; responds to audit activities in a constructive manner and uses findings to improve operations where possible.
Maintains mechanical and technical skills knowledge and abilities by attending workshops, reviews trade publications and participates in training others to conduct minor, basic repairs to equipment, machinery, etc. Completes any training deficiency as noted.
What you will do with us - cont'd:
Successfully meets the requirements of irradiator operator.
Successfully completes electrical and OSHA classes as demonstrated through hands on task demonstration and written test.
Utilizes and updates spare part practices/policies/systems.
Completes other certifications, i.e., forklift, welding, boiler, pesticide applicator, as identified by operator licenses/permits.
May be required to provide tools according to local policy.
Utilizes computer to complete work orders, forms, training, etc.
Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP and other directives; supports the directives and decisions of higher level management; accomplishes other duties as assigned.
Provides protection to employees by promoting and issuing monitoring devices in hazard areas as required by safety rules. Complies with and promotes all hot work requirements.
Supports the Isomedix business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way."
Exhibits a commitment to the Isomedix shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree
High School Diploma or GED
Apr 28, 2024
Full time
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/South-Plainfield-Industrial-Technician-Maintenance-NJ-07080/1150675800/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
$3,000 sign and stay bonus
About us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
Annual merit bonus and incentive plans are also offered. This position works Wednesday 12 pm – 6 pm and Thursday - Saturday 6 am – 6 pm and offers overtime potential based on business needs. Pay starts at $30 per hour with the opportunity to earn more based on experience.
What you will do with us:
Optimizes processing and reduces downtime by performing predictive and preventative maintenance on all equipment, machinery and facility buildings; participating in the installation of new equipment as required.
Contributes to maintaining a safe, secure and clean workplace by conducting the daily, weekly, quarterly and semi-annual safety/maintenance inspections according to pre-established guidelines and schedules; completes related paperwork in a timely and accurate manner to GMP standards.
Contributes to production efficiency by responding to maintenance calls on a 24 hour 7 days per week basis as assigned, rotating on-call responsibility, investigates reason for call in, and either repairs or defers action for immediate supervisor decision; maintaining a spare parts program.
Maintains building climate by installing, repairing and servicing ventilation, heat and air conditioning systems.
Complies with all environmental requirements for waste.
Maintains facility lighting by installing and repairing wiring and fixtures.
Monitors production efficiency by maintaining and analyzing a production downtime record.
Ensures employee safety by adhering to all Lock-out, Tag out procedures; following the MSDS safety procedures when using chemicals.
Strives for continuous improvement by analyzing new or alternative ways to improve operations; incorporates staff recommendations into analysis; responds to audit activities in a constructive manner and uses findings to improve operations where possible.
Maintains mechanical and technical skills knowledge and abilities by attending workshops, reviews trade publications and participates in training others to conduct minor, basic repairs to equipment, machinery, etc. Completes any training deficiency as noted.
What you will do with us - cont'd:
Successfully meets the requirements of irradiator operator.
Successfully completes electrical and OSHA classes as demonstrated through hands on task demonstration and written test.
Utilizes and updates spare part practices/policies/systems.
Completes other certifications, i.e., forklift, welding, boiler, pesticide applicator, as identified by operator licenses/permits.
May be required to provide tools according to local policy.
Utilizes computer to complete work orders, forms, training, etc.
Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP and other directives; supports the directives and decisions of higher level management; accomplishes other duties as assigned.
Provides protection to employees by promoting and issuing monitoring devices in hazard areas as required by safety rules. Complies with and promotes all hot work requirements.
Supports the Isomedix business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way."
Exhibits a commitment to the Isomedix shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree
High School Diploma or GED
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/Northborough-Warehouse-Associate-MA-01532/1135139500/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
We offer great opportunity for career growth. Upon successful completion of Operator training you will receive a $2 per hour pay increase and another $.50 per hour pay increase upon successful completion of Yard Truck training.
About Us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
The hourly pay rate for this position is $ 20.00 plus a $0.50 differential. The shift hours will be M-F (8-hour shift) in the range of time between 7AM-6PM
What you will do with us:
Utilize handling equipment, such as forklifts and pallet jacks, to transfer Customer product through the sterilization process
Load and unload Customer product manually or using automated equipment into the validated sterilization process
Place and retrieve monitoring devices on product to ensure proper sterilization levels
Comply with all health and safety requirements to work within facilities that utilize various industrial sterilization modalities; complete training and annual certification to use personal protective equipment (e.g., safety glasses, safety shoes, respiratory protection equipment (SCBA))
Ensure safety and quality in all aspects of the job
Safely and accurately process Customer products according to established procedures within FDA, ISO, and GMP guidelines.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree:
High School Diploma or GED
Apr 28, 2024
Full time
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/Northborough-Warehouse-Associate-MA-01532/1135139500/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
We offer great opportunity for career growth. Upon successful completion of Operator training you will receive a $2 per hour pay increase and another $.50 per hour pay increase upon successful completion of Yard Truck training.
About Us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
The hourly pay rate for this position is $ 20.00 plus a $0.50 differential. The shift hours will be M-F (8-hour shift) in the range of time between 7AM-6PM
What you will do with us:
Utilize handling equipment, such as forklifts and pallet jacks, to transfer Customer product through the sterilization process
Load and unload Customer product manually or using automated equipment into the validated sterilization process
Place and retrieve monitoring devices on product to ensure proper sterilization levels
Comply with all health and safety requirements to work within facilities that utilize various industrial sterilization modalities; complete training and annual certification to use personal protective equipment (e.g., safety glasses, safety shoes, respiratory protection equipment (SCBA))
Ensure safety and quality in all aspects of the job
Safely and accurately process Customer products according to established procedures within FDA, ISO, and GMP guidelines.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree:
High School Diploma or GED
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Child and Family Program Manager
$64,283 / year or higher DOQ + Full-time County Benefits
The James City County Social Services Department seeks an individual to perform advanced work managing aspects of program development, process improvements, quality assurance and staff development for the provision of the Child and Family Services Programs of the Department of Social Services. Works collaboratively with agency staff and community partners to bring about system change and process improvements.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities.
Provides guidance and leadership in accordance with established policies and procedures to ensure compliance with federal, state and local policies, objectives and processional standards for assigned social services programs, to include Child Protective Services, Foster Care, Adoption, and Family First Prevention Services Act.
Performs evaluation of program processes, effectiveness, and quality of service delivery; tracks and monitors outcomes; collects and analyzes data to guide program evaluation and process improvements.
Develops and leads training for related program areas.
Works collaboratively with supervisors and staff to establish performance measures and processes for consistent performance evaluation.
Represents the agency on interagency councils, committees, community agencies and groups, both public and private; establishes cooperative programming with other agencies, departments, and human service organizations; works with community groups and leaders to develop program needs.
Provides 24-hour on-call supervision for critical programs and consultation on after-hours emergencies.
Requirements:
Bachelor’s degree in a Human Services field or in related field required; considerable experience in Human Service programs; supervisory experience or work experience in a leadership role; master’s degree preferred.
Considerable experience in assigned program area/human service programs and completion of required training program.
Must possess reliable transportation to work site(s).
Knowledge of social work principles and practices including federal, state and local regulations affecting human service programs; programs, social economic trends and behaviors that impact the delivery of human services; case management techniques, principles and practices to evaluate and coordinate the delivery of public assistance to customers and their families; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff; principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; establish priorities for the completion of work in accordance with sound time-management methodology; handle a variety of human services issues with tact and diplomacy in a confidential manner; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff, other County officials and the public.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records, assemble, and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here to see a full job description. Accepting applications until the position is filled. The submission of a cover letter and resume is recommended; a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Full time
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Child and Family Program Manager
$64,283 / year or higher DOQ + Full-time County Benefits
The James City County Social Services Department seeks an individual to perform advanced work managing aspects of program development, process improvements, quality assurance and staff development for the provision of the Child and Family Services Programs of the Department of Social Services. Works collaboratively with agency staff and community partners to bring about system change and process improvements.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities.
Provides guidance and leadership in accordance with established policies and procedures to ensure compliance with federal, state and local policies, objectives and processional standards for assigned social services programs, to include Child Protective Services, Foster Care, Adoption, and Family First Prevention Services Act.
Performs evaluation of program processes, effectiveness, and quality of service delivery; tracks and monitors outcomes; collects and analyzes data to guide program evaluation and process improvements.
Develops and leads training for related program areas.
Works collaboratively with supervisors and staff to establish performance measures and processes for consistent performance evaluation.
Represents the agency on interagency councils, committees, community agencies and groups, both public and private; establishes cooperative programming with other agencies, departments, and human service organizations; works with community groups and leaders to develop program needs.
Provides 24-hour on-call supervision for critical programs and consultation on after-hours emergencies.
Requirements:
Bachelor’s degree in a Human Services field or in related field required; considerable experience in Human Service programs; supervisory experience or work experience in a leadership role; master’s degree preferred.
Considerable experience in assigned program area/human service programs and completion of required training program.
Must possess reliable transportation to work site(s).
Knowledge of social work principles and practices including federal, state and local regulations affecting human service programs; programs, social economic trends and behaviors that impact the delivery of human services; case management techniques, principles and practices to evaluate and coordinate the delivery of public assistance to customers and their families; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff; principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; establish priorities for the completion of work in accordance with sound time-management methodology; handle a variety of human services issues with tact and diplomacy in a confidential manner; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff, other County officials and the public.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records, assemble, and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here to see a full job description. Accepting applications until the position is filled. The submission of a cover letter and resume is recommended; a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire multiple Emergency Communications Supervisors in the Police Services Division of the Sparks Police Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST.
Civil Service Testing: Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION
Under limited supervision, perform technical and complex tasks for emergency public safety dispatching service, and plan. assign, review, and supervise assigned staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the emergency communications series.
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience :
Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience as a public safety communications dispatcher.
or
High School Diploma or equivalent and five (5) years of experience as a public safety communications dispatcher with at least two (2) years’ experience with a law enforcement agency.
Licenses and Certificates :
Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must obtain within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Must obtain within twelve (12) months of hire and maintain throughout employment, a valid EFD-Q certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Plan, prioritize, assign, supervise, review and participate in the work of staff, who are responsible for providing public safety dispatch services on an assigned shift. Complete timecards and performance evaluations. Initiate appropriate action to remedy staff deficiencies including but not limited to counseling, training, problem solving, and documentation. Participate in implementing discipline, notably performance documentation and verbal reprimands for minor policy and procedural violations. Monitor work activities to ensure quality and compliance within established policies and procedures. Participate in policy, procedure and existing standard development, recommendations, updates, and improvements. Assist in the implementation of approved policies, procedures, goals, and objectives. Interpret and explain policies and procedures. Schedule effective twenty-four (24) hour dispatch center operations. Establish schedules and methods for providing public safety dispatch services. Identify resource needs, review needs with appropriate management staff and allocate resources accordingly. Simultaneously perform the most complex duties of an Emergency Communications Dispatcher and public safety dispatching functions. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Dispatch police and fire units to emergency or non-emergency locations, handling 911 and non-emergency phone calls and entering calls for service. Mange incoming phones which include 911 capable lines, texting to 911, TDD and secret witness text. Monitor dispatch and incoming calls to assure courteous, expeditious handling and good communication techniques. Assist employees and the public in difficult situations as needed. Enter, update, and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information as needed. Testify in court regarding actions related to events as required. Communicate clearly and concisely, both orally and in writing. Maintain contact with all public safety units on assignment. Monitor status and location of field units. Establish and maintain a daily log of all field calls and units dispatched. Track money packs taken in a robbery in appropriate electronic system and communicate with other agencies and officers on the street by appropriate electronic systems. Operate radio transmitting equipment, the computer aided dispatch (CAD) system and take command of critical incidents. Monitor the police department alarms, cameras, and records computer systems. Participate in the recruiting and hiring process. Select, supervise, train, and evaluate staff. Coordinate, implement, evaluate and conduct public safety dispatch training programs, training program participants and assign participants to appropriate dispatch positions. Perform other duties which may be assigned. Knowledge, Skills and Abilities :
Knowledge of federal, state, and local laws, codes and regulations related to the work
Knowledge of operations, services and activities of a public safety dispatch center including computer aided dispatch, TDD and 911 systems and radio equipment
Knowledge of methods and techniques of computer aided dispatch and NCIC operations
Knowledge of complex principles and practices of providing public safety dispatch and emergency communication services
Knowledge of principles of supervision, training, and performance management
Knowledge of principles and practices of effective customer service
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines.
Ability to establish and maintain effective, cooperative working relationships with those contacted in the course of work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands : Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of dispatchers
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 26, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire multiple Emergency Communications Supervisors in the Police Services Division of the Sparks Police Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST.
Civil Service Testing: Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION
Under limited supervision, perform technical and complex tasks for emergency public safety dispatching service, and plan. assign, review, and supervise assigned staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the emergency communications series.
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience :
Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience as a public safety communications dispatcher.
or
High School Diploma or equivalent and five (5) years of experience as a public safety communications dispatcher with at least two (2) years’ experience with a law enforcement agency.
Licenses and Certificates :
Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must obtain within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Must obtain within twelve (12) months of hire and maintain throughout employment, a valid EFD-Q certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Plan, prioritize, assign, supervise, review and participate in the work of staff, who are responsible for providing public safety dispatch services on an assigned shift. Complete timecards and performance evaluations. Initiate appropriate action to remedy staff deficiencies including but not limited to counseling, training, problem solving, and documentation. Participate in implementing discipline, notably performance documentation and verbal reprimands for minor policy and procedural violations. Monitor work activities to ensure quality and compliance within established policies and procedures. Participate in policy, procedure and existing standard development, recommendations, updates, and improvements. Assist in the implementation of approved policies, procedures, goals, and objectives. Interpret and explain policies and procedures. Schedule effective twenty-four (24) hour dispatch center operations. Establish schedules and methods for providing public safety dispatch services. Identify resource needs, review needs with appropriate management staff and allocate resources accordingly. Simultaneously perform the most complex duties of an Emergency Communications Dispatcher and public safety dispatching functions. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Dispatch police and fire units to emergency or non-emergency locations, handling 911 and non-emergency phone calls and entering calls for service. Mange incoming phones which include 911 capable lines, texting to 911, TDD and secret witness text. Monitor dispatch and incoming calls to assure courteous, expeditious handling and good communication techniques. Assist employees and the public in difficult situations as needed. Enter, update, and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information as needed. Testify in court regarding actions related to events as required. Communicate clearly and concisely, both orally and in writing. Maintain contact with all public safety units on assignment. Monitor status and location of field units. Establish and maintain a daily log of all field calls and units dispatched. Track money packs taken in a robbery in appropriate electronic system and communicate with other agencies and officers on the street by appropriate electronic systems. Operate radio transmitting equipment, the computer aided dispatch (CAD) system and take command of critical incidents. Monitor the police department alarms, cameras, and records computer systems. Participate in the recruiting and hiring process. Select, supervise, train, and evaluate staff. Coordinate, implement, evaluate and conduct public safety dispatch training programs, training program participants and assign participants to appropriate dispatch positions. Perform other duties which may be assigned. Knowledge, Skills and Abilities :
Knowledge of federal, state, and local laws, codes and regulations related to the work
Knowledge of operations, services and activities of a public safety dispatch center including computer aided dispatch, TDD and 911 systems and radio equipment
Knowledge of methods and techniques of computer aided dispatch and NCIC operations
Knowledge of complex principles and practices of providing public safety dispatch and emergency communication services
Knowledge of principles of supervision, training, and performance management
Knowledge of principles and practices of effective customer service
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines.
Ability to establish and maintain effective, cooperative working relationships with those contacted in the course of work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands : Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of dispatchers
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 25, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Police Records Supervisor in the Police Services Division of the Sparks Police Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST . Civil Service Testing : Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION Under limited supervision communicate and coordinate with command staff, perform difficult, complex or specialized police records office support work, and plan, organize, coordinate, and supervise police records office support staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the police records office support series.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: Education and Experience: Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience in the areas of fingerprinting, criminal history checks, processing records and records management, and/or evidence collection and issuing citations with a law enforcement agency. or High School Diploma or equivalent and five (5) years of experience providing support in the areas of fingerprinting, criminal history checks, records and records management, and/or evidence collection and issuing citations with a law enforcement agency. Licenses and Certificates: Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification. Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, a valid Nevada Notary certification.
Examples of Essential Duties
Plan, schedule, assign, coordinate, review, train, evaluate and supervise the work of police records staff. Mentor, coach, train and develop staff in work policy and procedures. Assist in developing goals, objectives, standards, procedures for the records division and in compiling the division budget. Schedule, and maintain appropriate staffing levels, and arrange overtime when necessary. Schedule and conduct regular team and individual meetings with records personnel to ensure effective communication with the department and to facilitate the evaluation of individual and division performance. Conduct employee performance evaluations, investigations, make disciplinary action recommendations, resolve problems and complaints within established guidelines, and provide corrective counseling. Organize, research, and maintain various departmental files. Implement records retention procedures, and research and complete Subpoenas Duces Tecum. Process reports, forms, and records including but not limited to payroll records, timecards, purchase requisitions and orders, court order sealing of records, and intensive public records requests. Perform difficult or specialized police records office work and prepare a variety of legal documents and statistical reports for internal use. Type, compile, enter, and retrieve correspondence, reports, forms, data, and specialized documents such as but not limited to drafts, notes, dictated tapes or brief instructions. Review police case reports for accuracy and coordinate fixing police errors with patrol supervision. Testify in court as a criminal records and procedures, subject matter expert, as required. Perform a variety of administrative duties such as but not limited to inventory, ordering, stocking supplies, arranging for the repair of equipment, preparing and shipping department parcels, transmitting information, and keeping reference materials up to date. Receive referrals of visitors and telephone calls and direct the customer to the proper person or personally handle the situation or problem presented. Audit and validate crime data for National Incident-Based Reporting System (NIBRS) submittal to the State of Nevada. Complete ATAC functions, such as entering warrants, completing validations, and conducting offline searches. Participate in the recruiting and hiring process for assigned areas. Serve as the department’s Volunteer Program Coordinator which includes the responsibility to interview, hire and oversee volunteers, their training, job duties and department activities. Perform related duties and responsibilities as required and other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of federal, state, and local laws and regulations related to the work
Knowledge of techniques for training staff in work procedures
Knowledge of basic supervisory principles and practices
Knowledge of policies and procedures related to police records and the criminal justice system
Knowledge of principles of shift coverage and twenty?four (24) hour staffing
Knowledge of office management practices and procedures including but not limited to filing and basic records management and retention procedures
Knowledge of police case reporting
Knowledge of business math
Knowledge of and ability to use and apply basic law enforcement terminology
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines
Ability to establish and maintain effective working relationships with those contacted during work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands: Must be able walk, stand or sit for prolonged periods of time and involves frequent bending, twisting, and reaching below shoulder level. Requires repetitive use of both hands, including gripping, grasping, fine manipulation and the ability to lift and carry up to 20lbs. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of support staff
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Recruitment Communication : Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 23, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
The Oregon Health Authority (OHA), Public Health Division (PHD), Immunization section in Portland, Oregon is recruiting for a Communications Manager to lead program wide efforts to plan, design and execute a strategic communication plan for the Oregon Immunization Program, to focus on three primary areas: Creation of a portfolio of talking points and informational briefs on immunization topics for program staff, providers and the public; assistance with creation and implementation of agency marketing and educational campaigns; web site strategy development and coordination, and developing materials to implement trainings and additional projects within the Oregon Immunization Program.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
What will you do? As a Communications Manager , you will perform the following duties:
Collaborate with OHA Communications team and other agency leadership in all immunization communication activities.
Coordinate, design and update immunization marketing (social and otherwise) campaigns, including promoting vaccine confidence and highlighting equitable and accessible services. Campaign development will include comprehensive social marketing techniques with input from Immunization Program management team, agency communications staff and leadership, local health department representation, Tribes, underserved communities, corporate and community partners, and other stakeholder groups.
Train and work with the CDC’s Vaccine Demand Strategy team to learn and promote the latest vaccine promotion strategies.
Participate as a member of the agency’s management team, collaborating to lead program planning, support staff, and drive equity initiatives.
This position is a full-time, permanent, management services-managerial position.
Working conditions: This work may be conducted remotely with full access to needed operating systems but will be required to work in office on occasion and needs to be willing to drive to the Portland State Office Building. Employees who live outside of the Portland Metropolitan area are highly valued for their experiences and knowledge of rural health. Employee may be required to work evenings or weekends on- or off-site as part of the program’s emergency response to a public health event. The Portland State Office Building is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
Salary: $6,901 - $10,161 Monthly
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Communications, Marketing, Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification
Desired Attributes
Experience in:
Professional writing/editing and ability to meet deadlines.
Immunizations and vaccine-preventable diseases.
Media and public relations, including garnering support from public and private partners.
Processes used to develop short- and long-range goals and objectives.
Research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format.
Interpreting laws, rules, policies and procedures and applying interpretations to specific situations.
Communicating orally to explain decisions, services, or programs or resolve problems through negotiation.
Coordinating diverse activities to ensure completion of projects, tasks, and assignments.
Analyzing, evaluating and solving procedural problems.
Ability to work some evenings or weekends.
Ability to respond in person or by phone to emergency public health events if needed
How to Apply
Complete the online application at oregonjobs.org using job number REQ-154562
Application Deadline: 5/13/2024
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or text/call 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Apr 22, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Immunization section in Portland, Oregon is recruiting for a Communications Manager to lead program wide efforts to plan, design and execute a strategic communication plan for the Oregon Immunization Program, to focus on three primary areas: Creation of a portfolio of talking points and informational briefs on immunization topics for program staff, providers and the public; assistance with creation and implementation of agency marketing and educational campaigns; web site strategy development and coordination, and developing materials to implement trainings and additional projects within the Oregon Immunization Program.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
What will you do? As a Communications Manager , you will perform the following duties:
Collaborate with OHA Communications team and other agency leadership in all immunization communication activities.
Coordinate, design and update immunization marketing (social and otherwise) campaigns, including promoting vaccine confidence and highlighting equitable and accessible services. Campaign development will include comprehensive social marketing techniques with input from Immunization Program management team, agency communications staff and leadership, local health department representation, Tribes, underserved communities, corporate and community partners, and other stakeholder groups.
Train and work with the CDC’s Vaccine Demand Strategy team to learn and promote the latest vaccine promotion strategies.
Participate as a member of the agency’s management team, collaborating to lead program planning, support staff, and drive equity initiatives.
This position is a full-time, permanent, management services-managerial position.
Working conditions: This work may be conducted remotely with full access to needed operating systems but will be required to work in office on occasion and needs to be willing to drive to the Portland State Office Building. Employees who live outside of the Portland Metropolitan area are highly valued for their experiences and knowledge of rural health. Employee may be required to work evenings or weekends on- or off-site as part of the program’s emergency response to a public health event. The Portland State Office Building is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
Salary: $6,901 - $10,161 Monthly
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Communications, Marketing, Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification
Desired Attributes
Experience in:
Professional writing/editing and ability to meet deadlines.
Immunizations and vaccine-preventable diseases.
Media and public relations, including garnering support from public and private partners.
Processes used to develop short- and long-range goals and objectives.
Research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format.
Interpreting laws, rules, policies and procedures and applying interpretations to specific situations.
Communicating orally to explain decisions, services, or programs or resolve problems through negotiation.
Coordinating diverse activities to ensure completion of projects, tasks, and assignments.
Analyzing, evaluating and solving procedural problems.
Ability to work some evenings or weekends.
Ability to respond in person or by phone to emergency public health events if needed
How to Apply
Complete the online application at oregonjobs.org using job number REQ-154562
Application Deadline: 5/13/2024
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or text/call 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
The College of Charleston
Charleston, South Carolina
Access & Instruction Specialist
Posting Details
POSTING INFORMATION
Internal Title
Access & Instruction Specialist
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Library
Job Purpose
The Access & Instruction Specialist is a permanent, full time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Directly supporting Pillar 1 in the College’s Strategic Plan, this position impacts our students’ College experience and success by providing academic support and creating a welcoming and inclusive environment where all students feel they belong. Under the direct supervision of the Circulation and Shelving Manager and the direction of the Access Services Coordinator, the Access & Instruction Specialist provides excellent point-of-need access and instruction services (in-person and virtually) to all patrons; works with members of the Access and Instruction Unit to promote the College Libraries’ spaces, resources, and services across multiple channels and platforms to increase student engagement and success; assists with supervising and training student employees; and ensures library systems and facilities are operating as expected.
Minimum Requirements
High School diploma and 2 years of library/information services experience or a bachelor’s degree and 1 year of customer service experience. Ability to bend, stoop, and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Working evenings and Sundays is required.
Required Knowledge, Skills and Abilities
Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Fluency in content creation and content management; confident in navigating social media platforms; creative, detail-oriented, and resourceful. Ability to teach others basic research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and the ability to work and troubleshoot issues independently as they arise. Must be able to lead projects involving clearly defined, time-sensitive outcomes.
Additional Comments Regarding Position
Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and SpringShare LibApps Platform (or similar library services platform) preferred. Proficiency and experience with using Canva software to create promotional materials preferred. Familiarity with WordPress or other blogging platforms preferred. Typical work week during regular semesters is Sunday – Thursday, 12pm – 8pm. This shift serves as a backup for the Sunday-Thursday, 4pm – Midnight shift. Hours and location are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu . Please provide three samples of promotional material by attaching examples through the “Other Documents” section on your application.
Salary
*$38,362- $44,977
Posting Date
04/22/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024063
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15360
Job Duties
Job Duties
Activity
Provides excellent access services and point of need research assistance and instruction for students, in person and virtually at the Access & Instruction Desk. Supports librarians in preparing instruction. Demonstrates high proficiency in utilizing the College’s Shared Library Services Platform ( SLSP ) and provides training to other staff and student employees. Works and troubleshoots issues independently. Assists with supervising student employees and access services duties as needed. Participates in library activities such as New Student Orientation and Weeks of Welcome events.
Essential or Marginal
Essential
Percent of Time
60
Activity
Consults with members of the Access and Instruction unit to produce cohesive promotional and informational materials for College Libraries using media and design tools, such as Canva, while adhering to best practices for applicable content creation. Systematically posts marketing and promotional content to social media, library website, and other platforms. Designs and creates tangible promotional and informational material and monitors performance of these efforts.
Essential or Marginal
Essential
Percent of Time
30
Activity
Supports Circulation and Shelving Manager with collection, analysis, and reporting of data related to access & instruction services. Assists with interpreting, revising, communicating, and implementing access services policies & procedures. Investigates, develops, and assists with implementation of new student services and programs to improve the use of and access to library collections (print, electronic, digital, AV, etc.). When necessary, performs opening and/or closing procedures for the library. Works with Public Safety staff to secure the facility. Advises library administration regarding building issues. Ensures the safety and welfare of its patrons.
Essential or Marginal
Essential
Percent of Time
10
Apr 22, 2024
Full time
Access & Instruction Specialist
Posting Details
POSTING INFORMATION
Internal Title
Access & Instruction Specialist
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Library
Job Purpose
The Access & Instruction Specialist is a permanent, full time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Directly supporting Pillar 1 in the College’s Strategic Plan, this position impacts our students’ College experience and success by providing academic support and creating a welcoming and inclusive environment where all students feel they belong. Under the direct supervision of the Circulation and Shelving Manager and the direction of the Access Services Coordinator, the Access & Instruction Specialist provides excellent point-of-need access and instruction services (in-person and virtually) to all patrons; works with members of the Access and Instruction Unit to promote the College Libraries’ spaces, resources, and services across multiple channels and platforms to increase student engagement and success; assists with supervising and training student employees; and ensures library systems and facilities are operating as expected.
Minimum Requirements
High School diploma and 2 years of library/information services experience or a bachelor’s degree and 1 year of customer service experience. Ability to bend, stoop, and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Working evenings and Sundays is required.
Required Knowledge, Skills and Abilities
Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Fluency in content creation and content management; confident in navigating social media platforms; creative, detail-oriented, and resourceful. Ability to teach others basic research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and the ability to work and troubleshoot issues independently as they arise. Must be able to lead projects involving clearly defined, time-sensitive outcomes.
Additional Comments Regarding Position
Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and SpringShare LibApps Platform (or similar library services platform) preferred. Proficiency and experience with using Canva software to create promotional materials preferred. Familiarity with WordPress or other blogging platforms preferred. Typical work week during regular semesters is Sunday – Thursday, 12pm – 8pm. This shift serves as a backup for the Sunday-Thursday, 4pm – Midnight shift. Hours and location are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu . Please provide three samples of promotional material by attaching examples through the “Other Documents” section on your application.
Salary
*$38,362- $44,977
Posting Date
04/22/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024063
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15360
Job Duties
Job Duties
Activity
Provides excellent access services and point of need research assistance and instruction for students, in person and virtually at the Access & Instruction Desk. Supports librarians in preparing instruction. Demonstrates high proficiency in utilizing the College’s Shared Library Services Platform ( SLSP ) and provides training to other staff and student employees. Works and troubleshoots issues independently. Assists with supervising student employees and access services duties as needed. Participates in library activities such as New Student Orientation and Weeks of Welcome events.
Essential or Marginal
Essential
Percent of Time
60
Activity
Consults with members of the Access and Instruction unit to produce cohesive promotional and informational materials for College Libraries using media and design tools, such as Canva, while adhering to best practices for applicable content creation. Systematically posts marketing and promotional content to social media, library website, and other platforms. Designs and creates tangible promotional and informational material and monitors performance of these efforts.
Essential or Marginal
Essential
Percent of Time
30
Activity
Supports Circulation and Shelving Manager with collection, analysis, and reporting of data related to access & instruction services. Assists with interpreting, revising, communicating, and implementing access services policies & procedures. Investigates, develops, and assists with implementation of new student services and programs to improve the use of and access to library collections (print, electronic, digital, AV, etc.). When necessary, performs opening and/or closing procedures for the library. Works with Public Safety staff to secure the facility. Advises library administration regarding building issues. Ensures the safety and welfare of its patrons.
Essential or Marginal
Essential
Percent of Time
10