Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Part time
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Keeping Washington Clean and Evergreen The Climate Pollution Reduction Program (CPRP) is looking to fill two Climate Pollution Reduction Communications Consultant (Communications Consultant 4) positions. These positions will be located at our Headquarters Building in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. Are you passionate about preserving our natural environment and climate policy? Do you have a knack for writing compelling and effective content? If so, we have the perfect opportunity for you! As a Climate Pollution Reduction Communications Consultant, you’ll help shape multichannel communication strategies across multiple projects and take the lead on implementation. You’ll work with experts throughout the program, synthesizing their knowledge to create informative and accessible content for both niche and broad audiences. You’ll be tasked with crafting messaging, shaping and implementing strategic communications plans, media and public relations activities and coordinating communications with other state and local agencies and elected officials. If you enjoy a creative challenge and working alongside purpose-driven colleagues, then we encourage you to apply! The principal department strategic priorities and goals that relate to the Climate Pollution Reduction Program (CPRP) include: reduce and prepare for climate impacts; prevent and reduce toxic threats; and deliver efficient and effective services. The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will be eligible for up to an 80% tele-work schedule (Tuesdays in the office). Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on April 8, 2024. In order to be considered, please submit an application on or before April 7, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
You’ll get to apply your expertise in crafting communications about the critical work of the Climate Pollution Reduction Program. This will include sharing updates on Washington’s efforts to reduce greenhouse gas emissions under the Climate Commitment Act, investments in clean transportation, the fluorinated gas reduction program, greenhouse gas emissions inventory development, the clean fuel standard and other environmental initiatives, through print, blogs, web content, graphics, videos, social media copy and press releases. With your knowledge of climate policy, you’ll support program leadership and senior staff with preparing legislative testimony, talking points, briefing documents, presentations, and other materials. You will also engage with the public participation process in support of rulemaking, which may include making presentations, overseeing public meetings, answering questions, and developing communication materials for public engagement. Additionally, you’ll help maintain key communications assets, like our website. Some other duties of the Climate Pollution Reduction Communications Consultant include:
Contact and interface with news media to promote and explain news content relevant to the CPRP.
Respond to inquiries from citizens, community groups, reporters, and regulated entities
Updating web content and creating new web content following accessibility and user-centered design best practices
Research, write, edit, and update written materials such as focus sheets, prevention bulletins, program brochures, conference displays, posters, and other publications for public distribution.
Develop graphics and videos for the website.
Track and share analytics.
Edit copy for a wide variety of work; review copy for correctness, clarity, form of presentation, and suitability for submission; confer with project staff on technical accuracy and rewrites as necessary.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of seven years of education and/or experience:
Professional experience may include, but is not limited to, journalism, public relations/information, news media, marketing, digital accessibility or writing/editing. Experience must include or demonstrate:
Writing and editing.
Developing web content strategy, writing/editing and managing web content.
Working with the media.
Strategic communications.
Using project management tools to prioritize work and meet deadlines.
Working effectively both as part of a team and independently.
Proficient use of Microsoft Office, SharePoint, and Adobe products, such as Photoshop, Acrobat Pro and InDesign.
Education involving major study in journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree - as listed above: Years of professional level experience - as listed above.
Combination 1; No college credit hours or degree; 7 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 6 years of experience.
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 5 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 4 years of experience
Combination 5; A Bachelor's Degree; 3 years of experience
Combination 6; A Master’s Degree or higher; 1 year of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience with a content management system.
Experience with InDesign or similar graphic production software.
Experience with video recording and editing.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Two writing samples -- one long form and one short form. Samples should either be policy-related or explaining a complex topic to a lay audience.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Caroline Halter at: Caroline.Halter@ecy.wa.gov . Please do not contact Caroline to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Mar 25, 2024
Full time
Keeping Washington Clean and Evergreen The Climate Pollution Reduction Program (CPRP) is looking to fill two Climate Pollution Reduction Communications Consultant (Communications Consultant 4) positions. These positions will be located at our Headquarters Building in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. Are you passionate about preserving our natural environment and climate policy? Do you have a knack for writing compelling and effective content? If so, we have the perfect opportunity for you! As a Climate Pollution Reduction Communications Consultant, you’ll help shape multichannel communication strategies across multiple projects and take the lead on implementation. You’ll work with experts throughout the program, synthesizing their knowledge to create informative and accessible content for both niche and broad audiences. You’ll be tasked with crafting messaging, shaping and implementing strategic communications plans, media and public relations activities and coordinating communications with other state and local agencies and elected officials. If you enjoy a creative challenge and working alongside purpose-driven colleagues, then we encourage you to apply! The principal department strategic priorities and goals that relate to the Climate Pollution Reduction Program (CPRP) include: reduce and prepare for climate impacts; prevent and reduce toxic threats; and deliver efficient and effective services. The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will be eligible for up to an 80% tele-work schedule (Tuesdays in the office). Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on April 8, 2024. In order to be considered, please submit an application on or before April 7, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
You’ll get to apply your expertise in crafting communications about the critical work of the Climate Pollution Reduction Program. This will include sharing updates on Washington’s efforts to reduce greenhouse gas emissions under the Climate Commitment Act, investments in clean transportation, the fluorinated gas reduction program, greenhouse gas emissions inventory development, the clean fuel standard and other environmental initiatives, through print, blogs, web content, graphics, videos, social media copy and press releases. With your knowledge of climate policy, you’ll support program leadership and senior staff with preparing legislative testimony, talking points, briefing documents, presentations, and other materials. You will also engage with the public participation process in support of rulemaking, which may include making presentations, overseeing public meetings, answering questions, and developing communication materials for public engagement. Additionally, you’ll help maintain key communications assets, like our website. Some other duties of the Climate Pollution Reduction Communications Consultant include:
Contact and interface with news media to promote and explain news content relevant to the CPRP.
Respond to inquiries from citizens, community groups, reporters, and regulated entities
Updating web content and creating new web content following accessibility and user-centered design best practices
Research, write, edit, and update written materials such as focus sheets, prevention bulletins, program brochures, conference displays, posters, and other publications for public distribution.
Develop graphics and videos for the website.
Track and share analytics.
Edit copy for a wide variety of work; review copy for correctness, clarity, form of presentation, and suitability for submission; confer with project staff on technical accuracy and rewrites as necessary.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of seven years of education and/or experience:
Professional experience may include, but is not limited to, journalism, public relations/information, news media, marketing, digital accessibility or writing/editing. Experience must include or demonstrate:
Writing and editing.
Developing web content strategy, writing/editing and managing web content.
Working with the media.
Strategic communications.
Using project management tools to prioritize work and meet deadlines.
Working effectively both as part of a team and independently.
Proficient use of Microsoft Office, SharePoint, and Adobe products, such as Photoshop, Acrobat Pro and InDesign.
Education involving major study in journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree - as listed above: Years of professional level experience - as listed above.
Combination 1; No college credit hours or degree; 7 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 6 years of experience.
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 5 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 4 years of experience
Combination 5; A Bachelor's Degree; 3 years of experience
Combination 6; A Master’s Degree or higher; 1 year of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience with a content management system.
Experience with InDesign or similar graphic production software.
Experience with video recording and editing.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Two writing samples -- one long form and one short form. Samples should either be policy-related or explaining a complex topic to a lay audience.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Caroline Halter at: Caroline.Halter@ecy.wa.gov . Please do not contact Caroline to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Mar 13, 2024
Full time
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
BlackFish Federal
3850 Colonial Blvd, Fort Myers, FL 33966
Position Description:
This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Fort Myers. This position is for an ON-CALL team member. All required job training will be provided to the qualified candidate upon hire.
The hours of operation for this position are Monday-Friday from 7:45 a.m.-4:15 p.m. All efforts are made to notify on-call technicians in advance when additional coverage is needed. However, this notification may be short notice depending on the occasion. Employees are on an "as-needed" basis so a steady income stream cannot be guaranteed. This position is a perfect fit for candidates with flexibility, seeking supplemental income, and/or for those who still want to be active in a work environment without a committed schedule.
Primary Responsibilities:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Furthermore, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government-issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Preferred Qualifications:
Ability to speak a foreign language.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Feb 22, 2024
Part time
Position Description:
This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations in Fort Myers. This position is for an ON-CALL team member. All required job training will be provided to the qualified candidate upon hire.
The hours of operation for this position are Monday-Friday from 7:45 a.m.-4:15 p.m. All efforts are made to notify on-call technicians in advance when additional coverage is needed. However, this notification may be short notice depending on the occasion. Employees are on an "as-needed" basis so a steady income stream cannot be guaranteed. This position is a perfect fit for candidates with flexibility, seeking supplemental income, and/or for those who still want to be active in a work environment without a committed schedule.
Primary Responsibilities:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Furthermore, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data, and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government-issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Preferred Qualifications:
Ability to speak a foreign language.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Position description:
As a Biometrics Technician (BT), you will be responsible for supporting the mission of a government program located in (city). This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is for a part-time team member. All required training will be provided to qualified candidates upon hiring.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
This position is part of an effort to address a backlog of immigration applicants with sites extending their service hours Monday - Friday from 7:00 a.m. to 6:00 p.m. While you are not expected to be available for this entire period, there is expectation you will be available to provide coverage during these hours when needed for 3 - 6 months. Part-time employees have a set schedule of hours, but will occasionally be notified on short notice of any changes to the existing schedules. Employees are regularly scheduled for 10-30 hours per week depending on applicant volume and site needs.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, and electronic biometric data.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3196904-873489
Jan 12, 2024
Part time
Position description:
As a Biometrics Technician (BT), you will be responsible for supporting the mission of a government program located in (city). This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is for a part-time team member. All required training will be provided to qualified candidates upon hiring.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
This position is part of an effort to address a backlog of immigration applicants with sites extending their service hours Monday - Friday from 7:00 a.m. to 6:00 p.m. While you are not expected to be available for this entire period, there is expectation you will be available to provide coverage during these hours when needed for 3 - 6 months. Part-time employees have a set schedule of hours, but will occasionally be notified on short notice of any changes to the existing schedules. Employees are regularly scheduled for 10-30 hours per week depending on applicant volume and site needs.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, and electronic biometric data.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3196904-873489
As a Biometrics Technician (BT) you will be responsible for supporting the mission of a government program located at 4313 Gunn Hwy, Tampa, FL 33618 . This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is an ON-CALL team member. This position will require the ability to pass a government clearance. All required job training for qualified candidates will be provided by management upon start.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Employees are expected to be available Monday through Friday from the hours of 7:45 a.m. to 4:15 p.m. for substitute coverage as needed at the site. This is not a regular Full-Time or regular Part-Time position. All efforts are made to notify On-Call personnel in advance of the site on call needs. However, occasionally, employees are notified the night before or day of. In this position, hours are not guaranteed, and employees are on a "as-needed" basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work will primarily be performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3196895-873489
Jan 12, 2024
Full time
As a Biometrics Technician (BT) you will be responsible for supporting the mission of a government program located at 4313 Gunn Hwy, Tampa, FL 33618 . This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is an ON-CALL team member. This position will require the ability to pass a government clearance. All required job training for qualified candidates will be provided by management upon start.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Employees are expected to be available Monday through Friday from the hours of 7:45 a.m. to 4:15 p.m. for substitute coverage as needed at the site. This is not a regular Full-Time or regular Part-Time position. All efforts are made to notify On-Call personnel in advance of the site on call needs. However, occasionally, employees are notified the night before or day of. In this position, hours are not guaranteed, and employees are on a "as-needed" basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work will primarily be performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3196895-873489
BlackFish Federal
213 South Salina Street, Syracuse, New York
As a Biometrics Technician (BT) you will be responsible for supporting the mission of a government program located at 213 S Salina St, Syracuse, NY 13202. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is an ON-CALL team member. This position will require the ability to pass a government clearance. All required job training for qualified candidates will be provided by management upon start.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Employees are expected to be available Monday through Friday from the hours of 7:45 a.m. to 4:15 p.m. for substitute coverage as needed at the site. This is not a regular Full-Time or regular Part-Time position. All efforts are made to notify On-Call personnel in advance of the site on call needs. However, occasionally, employees are notified the night before or day of. In this position, hours are not guaranteed, and employees are on an "as-needed" basis, so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Must be a United States citizen.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work will primarily be performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3192142-873489
Jan 09, 2024
Full time
As a Biometrics Technician (BT) you will be responsible for supporting the mission of a government program located at 213 S Salina St, Syracuse, NY 13202. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is an ON-CALL team member. This position will require the ability to pass a government clearance. All required job training for qualified candidates will be provided by management upon start.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Employees are expected to be available Monday through Friday from the hours of 7:45 a.m. to 4:15 p.m. for substitute coverage as needed at the site. This is not a regular Full-Time or regular Part-Time position. All efforts are made to notify On-Call personnel in advance of the site on call needs. However, occasionally, employees are notified the night before or day of. In this position, hours are not guaranteed, and employees are on an "as-needed" basis, so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Must be a United States citizen.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work will primarily be performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3192142-873489
Position description:
As a Biometrics Technician (BT), you will be responsible for supporting the mission of a government program. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is for a FULL-TIME team member. All required training will be provided to qualified candidates upon hiring. This team member may also be expected to provide back-up site supervision in the event that the regular supervisor is not available.
The current schedule for the full-time position is 7:45 a.m. - 4:15 p.m., Monday through Friday. This team member is also eligible for our full benefits package as well as additional Health & Welfare money used towards the cost of benefits.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, and electronic biometric data.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3138216-873489
Nov 17, 2023
Full time
Position description:
As a Biometrics Technician (BT), you will be responsible for supporting the mission of a government program. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This position is for a FULL-TIME team member. All required training will be provided to qualified candidates upon hiring. This team member may also be expected to provide back-up site supervision in the event that the regular supervisor is not available.
The current schedule for the full-time position is 7:45 a.m. - 4:15 p.m., Monday through Friday. This team member is also eligible for our full benefits package as well as additional Health & Welfare money used towards the cost of benefits.
Primary Responsibilities are:
Complete biometrics registration for applicants seeking legal immigration to the United States.
Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Provide front-line customer service as representatives of PAE and on behalf of the United States Government.
Highlights of Responsibilities:
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, and electronic biometric data.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.
Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.
Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.
Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.
Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
Required Qualifications:
Must be able to obtain and maintain a government issued suitability clearance.
A High School Diploma or equivalent.
Must be able to speak and write in English.
Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.
Ability to hold and grasp applicant's hands to obtain quality fingerprints.
Ability to work in a high paced environment with the public.
Ability to type and use basic computer skills.
Successful completion of the biometrics training and become certified within sixty days.
Desired Skills:
Ability to speak a foreign language.
Work Environment:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
AMTIS Inc. is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/3138216-873489
What you will do!
MEDICAID: Provider Payment Specialist (3 positions). The purpose of this position is to assist the in-state and out-of-state health care provider community in a Customer Service Center environment to obtain correct and timely Medicaid reimbursement. The Provider Services Unit (PSU) Provider Services representatives conduct complex claims payment research and analysis to resolve claim processing issues and ensure accurate provider payments. This is done primarily via PSU's statewide Automatic Call Distribution (ACD) phone system. In addition, the representatives process electronic methods of provider inquiry such as the provider web-based functionality/email and provider correspondence. To accomplish this, the representatives must excel in customer service, must possess excellent independent problem-solving and decision-making skills, must be dedicated to responding to verbal and written inquiries from providers and others, and must have extensive knowledge of Medicaid billing requirements, and claims processing operations.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience within the context of healthcare claims processing.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Data reporting
Team collaboration & workload collaboration
Training and technical assistance
Technical and computer skills
Workload planning & prioritization
Responsiveness and problem-solving skills
Written and oral communication, including preparation of reports and presentations
Work Location: Salem/Marion; hybrid position
How to apply:
Complete the online application at oregonjobs.org using job number REQ-140082
Application Deadline: 10/23/2023
Oct 13, 2023
Full time
What you will do!
MEDICAID: Provider Payment Specialist (3 positions). The purpose of this position is to assist the in-state and out-of-state health care provider community in a Customer Service Center environment to obtain correct and timely Medicaid reimbursement. The Provider Services Unit (PSU) Provider Services representatives conduct complex claims payment research and analysis to resolve claim processing issues and ensure accurate provider payments. This is done primarily via PSU's statewide Automatic Call Distribution (ACD) phone system. In addition, the representatives process electronic methods of provider inquiry such as the provider web-based functionality/email and provider correspondence. To accomplish this, the representatives must excel in customer service, must possess excellent independent problem-solving and decision-making skills, must be dedicated to responding to verbal and written inquiries from providers and others, and must have extensive knowledge of Medicaid billing requirements, and claims processing operations.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience within the context of healthcare claims processing.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Data reporting
Team collaboration & workload collaboration
Training and technical assistance
Technical and computer skills
Workload planning & prioritization
Responsiveness and problem-solving skills
Written and oral communication, including preparation of reports and presentations
Work Location: Salem/Marion; hybrid position
How to apply:
Complete the online application at oregonjobs.org using job number REQ-140082
Application Deadline: 10/23/2023
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
This posting will be used to fill four (4) permanent, full-time position. These positions are classified and are represented by a union.
Work Location: Salem/Marion; hybrid position
What you will do!
MEDICAID: Customer Service Representative (4 positions). These positions sit within the Health Systems Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line Ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.5 million Oregonians who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization;
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities and agency staff;
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources;
Respond in a professional manner to callers who are feeling frustrated, confused or concerned, or who are seeking support to lodge complaints or report fraud;
Verify eligibility/coverage dates, coordinated care and third-party resources.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Strong ability to communicate with diverse groups and individuals in areas such as responding to inquiries, narrative reports and instructional materials with limited supervision.
Excellent communication/listening skills in order to interpret and develop the ideas/needs of participants and visualize the best approach to achieve the desired outcome.
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Ability to be flexible and take direction when work priorities shift
Ability to provide timely and accurate information to participants
Responsiveness and problem-solving skills
Positive team collaboration and contribution
Excellent decision-making skills and the ability to prioritize workload
Multi-line telephone and quality keyboarding skills is required
Attendance: Regular attendance is required to meet the demands of this job and to provide necessary services
How to apply:
Complete the online application at oregonjobs.org using job number REQ-139551
Application Deadline: 10/16/2023
Oct 06, 2023
Full time
Do you have a desire to help fellow Oregonians resolve concerns for Medicaid and Oregon Health plan? If you have customer service experience that includes explanation of rules, regulations, and policies, we want you to apply for this position!
This posting will be used to fill four (4) permanent, full-time position. These positions are classified and are represented by a union.
Work Location: Salem/Marion; hybrid position
What you will do!
MEDICAID: Customer Service Representative (4 positions). These positions sit within the Health Systems Division's, Member Services, Client Enrollment and Client Services Unit which serves as first line Ambassadors to Oregon Medicaid and Medicare Members. This team helps Oregon Medicaid and Medicare Members navigate their services and provide solutions and options to any member concern, in order to promote better health, better care and lower costs to the nearly 1.5 million Oregonians who rely upon the Oregon Health Plan (OHP) / Medicaid for their health care supports and services.
This position answers phone calls for Medicaid participants, and their representatives, provides guidance on how to access the Oregon Health Plan, and seeks to resolve any questions or concerns. The majority of time is spent answering participant calls and conducting the necessary follow-up research and entering accurate narratives in several databases. Specifically, in this role you will:
Provide an explanation of rules, policies and technical procedures so recipients are able to resolve concerns about their health care, billing issues, and how to work with their Coordinated Care Organization;
Respond to correspondence by phone and/or email with participants, advocates, providers, coordinated care plans, outreach facilities, medical professionals, residential facilities and agency staff;
Provide information regarding medical benefits by reviewing systems, assisting participants with general questions and referring callers/case to appropriate resources;
Respond in a professional manner to callers who are feeling frustrated, confused or concerned, or who are seeking support to lodge complaints or report fraud;
Verify eligibility/coverage dates, coordinated care and third-party resources.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service. One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preference may be given for Spanish-English and/or other bilingual skills or candidates speaking other of the top languages spoken by Oregon Health Plan members such as Spanish, Russian, Vietnamese, Chinese, Ukrainian, Arabic, Somali.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Strong ability to communicate with diverse groups and individuals in areas such as responding to inquiries, narrative reports and instructional materials with limited supervision.
Excellent communication/listening skills in order to interpret and develop the ideas/needs of participants and visualize the best approach to achieve the desired outcome.
Demonstrates skills in the following areas:
Excellent customer service and person-centered engagement
Ability to be flexible and take direction when work priorities shift
Ability to provide timely and accurate information to participants
Responsiveness and problem-solving skills
Positive team collaboration and contribution
Excellent decision-making skills and the ability to prioritize workload
Multi-line telephone and quality keyboarding skills is required
Attendance: Regular attendance is required to meet the demands of this job and to provide necessary services
How to apply:
Complete the online application at oregonjobs.org using job number REQ-139551
Application Deadline: 10/16/2023
Recreation Leader (Before&/or After School)
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$14.78/hour, part-time regular or on-call
The James City County Parks & Recreation Department seeks an enthusiastic individual with great leadership and customer service skills. Must demonstrate the ability to work in a team environment and organize and conduct a variety of fun activities such as sports, games, and arts and crafts for children ages 5 - 12 in the Before and After School program.
Responsibilities:
Planning and leading daily group activities to include group management.
Safe supervision of youth; maintaining site and sound on location.
Record keeping, daily documentation and paperwork.
Requirements:
Work requires some knowledge of child growth/development, safety and health practices, and experience working with children in a recreational, educational, or state licensed day care program setting.
Must be able to establish and maintain effective working relationships with staff, children, parents, and coworkers.
Must have some experience working with children of different ages and abilities. Work schedule times may vary depending on site placement.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
The average work schedule is Monday - Friday from 7:00 a.m. – 9:30 a.m. and/or 2:30 p.m. – 6:00 p.m. Staff may be asked to work 6-8 hr shifts each day, but not to exceed 28hrs per week. Schedules may be before school only, after school only, or both before and after shifts.
Post-offer criminal history, sex offender, fingerprints and Child Protective Services registry checks conducted. Drug screen and tuberculosis test required.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Sep 29, 2023
Part time
Recreation Leader (Before&/or After School)
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$14.78/hour, part-time regular or on-call
The James City County Parks & Recreation Department seeks an enthusiastic individual with great leadership and customer service skills. Must demonstrate the ability to work in a team environment and organize and conduct a variety of fun activities such as sports, games, and arts and crafts for children ages 5 - 12 in the Before and After School program.
Responsibilities:
Planning and leading daily group activities to include group management.
Safe supervision of youth; maintaining site and sound on location.
Record keeping, daily documentation and paperwork.
Requirements:
Work requires some knowledge of child growth/development, safety and health practices, and experience working with children in a recreational, educational, or state licensed day care program setting.
Must be able to establish and maintain effective working relationships with staff, children, parents, and coworkers.
Must have some experience working with children of different ages and abilities. Work schedule times may vary depending on site placement.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
The average work schedule is Monday - Friday from 7:00 a.m. – 9:30 a.m. and/or 2:30 p.m. – 6:00 p.m. Staff may be asked to work 6-8 hr shifts each day, but not to exceed 28hrs per week. Schedules may be before school only, after school only, or both before and after shifts.
Post-offer criminal history, sex offender, fingerprints and Child Protective Services registry checks conducted. Drug screen and tuberculosis test required.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
League of Conservation Voters
Flexible (the employee may decide whether to work remotely and/or from an LCV office)
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Sep 21, 2023
Full time
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Customer Service Representative
$15.01 / hour. Part-Time and On-Call positions available (10-20 hours/week)
James City County’s Parks and Recreation Department seeks an individual to perform responsible work in the daily operation of assisting the Department including assisting patrons and monitoring activities; may act as lead worker. Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters, and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Assists in the implementation of emergency action plan and responds to emergencies.
Schedules the use of meeting rooms and coordinates group rentals for paying groups; assists with the setup of tables and chairs, audiovisual equipment as needed.
Serves as a Notary; keeps inventory of office supplies and point-of-sale items and places orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 31, 2023
Part time
Customer Service Representative
$15.01 / hour. Part-Time and On-Call positions available (10-20 hours/week)
James City County’s Parks and Recreation Department seeks an individual to perform responsible work in the daily operation of assisting the Department including assisting patrons and monitoring activities; may act as lead worker. Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters, and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Assists in the implementation of emergency action plan and responds to emergencies.
Schedules the use of meeting rooms and coordinates group rentals for paying groups; assists with the setup of tables and chairs, audiovisual equipment as needed.
Serves as a Notary; keeps inventory of office supplies and point-of-sale items and places orders.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Washington State Department of Ecology
Richland, Washington
Keeping Washington Clean and Evergreen
The Nuclear Waste Program (NWP) is looking to fill two 100 and 200 Area Specialist (Environmental Specialist 4) (In-Training) Positions. These positions will be located in our Richland Field Office (RFO) in Richland, WA . Upon hire, you must live within a commutable distance from the duty station. In these roles, you will work with the U.S. Department of Energy (USDOE) and their contractors on the cleanup of contaminated soil and groundwater for the Hanford Site. The challenge of these positions is evaluating the proposed methods of cleanup for the contaminated soil sites which are over 200 potential waste sites and to work with the Ecology staff hydrogeologists for evaluating the cleanup of groundwater. The area of contaminated groundwater covers several square miles. The work is challenging but also rewarding to assist in the cleanup of the most polluted site in the United States. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission : The Nuclear Waste Program (NWP) mission is to lead the effective and efficient cleanup of the United States Department of Energy’s Hanford Site; to ensure sound management of mixed hazardous and radiologic wastes in Washington; and to protect the state’s air, water, and land at and adjacent to the Hanford site. Tele-work options for this position: These positions will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, with an initial screening date of March 22, 2023. In order to be considered for the initial screening, please submit an application on or before March 21, 2023 . The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes these roles unique?
In this role, you will lead reviews and recommend approval for 100 or 200 Area project documents. You will also develop Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) decision documents to achieve cleanup of the Hanford Nuclear Facility in accordance with state and federal regulations. This position assists the ER PM in regulatory analysis of proposed cleanup actions/remedies prepared by the United States Department of Energy (USDOE) and its contractors. What you will do:
Lead project staff on review of Remedial Investigation/Feasibility Study (RI/FS) work plans.
Perform independent environmental review of plans and specifications, and site plans.
Provide regulatory analysis and writing support to the review and evaluation of the existing and proposed cleanup plans for the Hanford site.
Make recommendations for enforcement actions.
Interpret state Dangerous Waste Requirements, RCRA, Model Toxics Control Act (MTCA), and CERCLA regulations; agency and program policies; and technical guidelines and procedures for environmental control and management of Hanford waste sites and facilities and other facilities regulated by the Nuclear Waste Program.
Qualifications
Required Qualifications: This is an In-Training position . T he goal class for this position is an Environmental Specialist 4 (ES4). We will consider applicants who meet the requirements for the ES4 or the ES3 levels. If the finalist meets the requirements at the ES3 level, then they will be hired as an ES3 and will be placed in a training program to become an ES4 within a specified period of time. At the Environmental Specialist 3 (Salary Range 49: $4,013-$5,399 Monthly) A total of Six (6) years of experience and/or education as described below:
Professional level Experience in: Environmental analysis or control or environmental planning.
Education: Involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position: Possible Combinations.College credit hours or degree - as described above.Years of professional level experience - as described above.Combination 1No college credit hours or degree6 years of experienceCombination 2I have 30-59 semester or 45-89 quarter credits.5 years of experienceCombination 3I have 60-89 semester or 90-134 quarter credits (AA degree).4 years of experienceCombination 4I have 90-119 semester or 135-179 quarter credits.3 years of experienceCombination 5 A Bachelor's Degree2 years of experienceCombination 6 A Master's Degree1 years of experienceCombination 7 A Ph.D. 0 years of experience OR One year of experience as an Environmental Specialist 2, at the Department of Ecology. At the Environmental Specialist 4 (goal class) (Salary Range 55: $4,656-$6,260 Monthly) A total of Nine (9) years of experience and/or education as described below:
Professional level Experience in: Environmental analysis or control or environmental planning.
Education: Involving major a study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position: Possible Combinations.College credit hours or degree - as described above. Years of professional level experience - as described above. Combination 1No college credit hours or degree9 years of experienceCombination 2I have 30-59 semester or 45-89 quarter credits.8 years of experienceCombination 3I have 60-89 semester or 90-134 quarter credits (AA degree).7 years of experienceCombination 4I have 90-119 semester or 135-179 quarter credits.6 years of experienceCombination 5 A Bachelor's Degree5 years of experienceCombination 6 A Master's Degree3 years of experienceCombination 7 A Ph.D. 2 years of experience OR Two years of experience as an Environmental Specialist 3, at the Department of Ecology. Special Requirements/Conditions of Employment:
This position requires meeting the U.S. Department of Energy requirements for acquiring a badge for access to the Hanford site within 6 months. Information about obtaining the Hanford Badge Real ID (Download PDF reader) Real ID information from the Department of Licensing .
Must possess and maintain a valid driver’s license.
Must be able to work safely in environments where potential exposure to industrial dangerous waste chemicals, dust and noise levels, and low levels of radioactivity might occur.
Must be able to wear safety clothing and equipment, up to and including Level C, as defined in the OSHA 40-hour Hazardous Waste Training requirements.
Must be able to complete HAZWOPER training and Ecology field safety training within one year of employment.
Must complete U.S. DOE Radiation Worker 1 work training prior to any field oversight or inspections of radiation controlled areas such as in the Double Shell tank farms.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Knowledge of principles, practices, and methods of environmental remediation.
Demonstrated knowledge of principles and practices of environmental regulations and guidance related to the permitting
Ability to provide technical direction to professional staff for studies or projects; provide final review for technical reports, permit evaluations, and conclusions reached by professional staff; work effectively with other government officials, the regulated community, and stakeholders on complex or controversial environmental issues or problems.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Nina Menard at Nina.Menard@ecy.wa.gov . Please do not contact Nina to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: These positions are covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Mar 06, 2023
Full time
Keeping Washington Clean and Evergreen
The Nuclear Waste Program (NWP) is looking to fill two 100 and 200 Area Specialist (Environmental Specialist 4) (In-Training) Positions. These positions will be located in our Richland Field Office (RFO) in Richland, WA . Upon hire, you must live within a commutable distance from the duty station. In these roles, you will work with the U.S. Department of Energy (USDOE) and their contractors on the cleanup of contaminated soil and groundwater for the Hanford Site. The challenge of these positions is evaluating the proposed methods of cleanup for the contaminated soil sites which are over 200 potential waste sites and to work with the Ecology staff hydrogeologists for evaluating the cleanup of groundwater. The area of contaminated groundwater covers several square miles. The work is challenging but also rewarding to assist in the cleanup of the most polluted site in the United States. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission : The Nuclear Waste Program (NWP) mission is to lead the effective and efficient cleanup of the United States Department of Energy’s Hanford Site; to ensure sound management of mixed hazardous and radiologic wastes in Washington; and to protect the state’s air, water, and land at and adjacent to the Hanford site. Tele-work options for this position: These positions will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, with an initial screening date of March 22, 2023. In order to be considered for the initial screening, please submit an application on or before March 21, 2023 . The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes these roles unique?
In this role, you will lead reviews and recommend approval for 100 or 200 Area project documents. You will also develop Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) decision documents to achieve cleanup of the Hanford Nuclear Facility in accordance with state and federal regulations. This position assists the ER PM in regulatory analysis of proposed cleanup actions/remedies prepared by the United States Department of Energy (USDOE) and its contractors. What you will do:
Lead project staff on review of Remedial Investigation/Feasibility Study (RI/FS) work plans.
Perform independent environmental review of plans and specifications, and site plans.
Provide regulatory analysis and writing support to the review and evaluation of the existing and proposed cleanup plans for the Hanford site.
Make recommendations for enforcement actions.
Interpret state Dangerous Waste Requirements, RCRA, Model Toxics Control Act (MTCA), and CERCLA regulations; agency and program policies; and technical guidelines and procedures for environmental control and management of Hanford waste sites and facilities and other facilities regulated by the Nuclear Waste Program.
Qualifications
Required Qualifications: This is an In-Training position . T he goal class for this position is an Environmental Specialist 4 (ES4). We will consider applicants who meet the requirements for the ES4 or the ES3 levels. If the finalist meets the requirements at the ES3 level, then they will be hired as an ES3 and will be placed in a training program to become an ES4 within a specified period of time. At the Environmental Specialist 3 (Salary Range 49: $4,013-$5,399 Monthly) A total of Six (6) years of experience and/or education as described below:
Professional level Experience in: Environmental analysis or control or environmental planning.
Education: Involving a major study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position: Possible Combinations.College credit hours or degree - as described above.Years of professional level experience - as described above.Combination 1No college credit hours or degree6 years of experienceCombination 2I have 30-59 semester or 45-89 quarter credits.5 years of experienceCombination 3I have 60-89 semester or 90-134 quarter credits (AA degree).4 years of experienceCombination 4I have 90-119 semester or 135-179 quarter credits.3 years of experienceCombination 5 A Bachelor's Degree2 years of experienceCombination 6 A Master's Degree1 years of experienceCombination 7 A Ph.D. 0 years of experience OR One year of experience as an Environmental Specialist 2, at the Department of Ecology. At the Environmental Specialist 4 (goal class) (Salary Range 55: $4,656-$6,260 Monthly) A total of Nine (9) years of experience and/or education as described below:
Professional level Experience in: Environmental analysis or control or environmental planning.
Education: Involving major a study in environmental, physical, or one of the natural sciences, environmental planning or other allied field.
See chart below for a list of ways to qualify for this position: Possible Combinations.College credit hours or degree - as described above. Years of professional level experience - as described above. Combination 1No college credit hours or degree9 years of experienceCombination 2I have 30-59 semester or 45-89 quarter credits.8 years of experienceCombination 3I have 60-89 semester or 90-134 quarter credits (AA degree).7 years of experienceCombination 4I have 90-119 semester or 135-179 quarter credits.6 years of experienceCombination 5 A Bachelor's Degree5 years of experienceCombination 6 A Master's Degree3 years of experienceCombination 7 A Ph.D. 2 years of experience OR Two years of experience as an Environmental Specialist 3, at the Department of Ecology. Special Requirements/Conditions of Employment:
This position requires meeting the U.S. Department of Energy requirements for acquiring a badge for access to the Hanford site within 6 months. Information about obtaining the Hanford Badge Real ID (Download PDF reader) Real ID information from the Department of Licensing .
Must possess and maintain a valid driver’s license.
Must be able to work safely in environments where potential exposure to industrial dangerous waste chemicals, dust and noise levels, and low levels of radioactivity might occur.
Must be able to wear safety clothing and equipment, up to and including Level C, as defined in the OSHA 40-hour Hazardous Waste Training requirements.
Must be able to complete HAZWOPER training and Ecology field safety training within one year of employment.
Must complete U.S. DOE Radiation Worker 1 work training prior to any field oversight or inspections of radiation controlled areas such as in the Double Shell tank farms.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Knowledge of principles, practices, and methods of environmental remediation.
Demonstrated knowledge of principles and practices of environmental regulations and guidance related to the permitting
Ability to provide technical direction to professional staff for studies or projects; provide final review for technical reports, permit evaluations, and conclusions reached by professional staff; work effectively with other government officials, the regulated community, and stakeholders on complex or controversial environmental issues or problems.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Nina Menard at Nina.Menard@ecy.wa.gov . Please do not contact Nina to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: These positions are covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Jan 31, 2023
Full time
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Oregon Youth Authority
530 Center St NE, Ste 500, Salem, OR 97301
Oregon Youth Authority (OYA) is hiring a permanent, full-time Statewide Education Coordinator to plan, develop, implement, administer and manage multi-jurisdictional resources to provide instructional programs to increase the skills, knowledge and career opportunities of youth in the Oregon Youth Authority. You will develop, coordinate, and implement programs that support the educational, vocational and employment needs of youth. As the statewide education coordinator you will create operational alignment with peer state agencies, non profits, and community businesses to develop employment internships, formal apprenticeship programs, and work experience partnerships, including budget review/oversight, policy development, alignment of content specific education courses, alignment of education and vocational programs and continuous improvement efforts. You will work with OYA’s local, state and federal partners to develop new education and vocational programming by reviewing agency/program needs, leading multi-agency workgroups, developing and implementing programs for positive youth outcomes. The position advocates for youth needs/rights, developing and implementing sound policies and procedures, ensuring that information is shared, and interagency agreements are established so that all involved have ownership and buy-in.
For a full description of duties and responsibilities, please click here .
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Education, Education Administration or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years experience coordinating or administering a program
OR;
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications:
Driver’s License: Driving/travel is an essential function of the position. You must possess a valid Oregon Driver's License and acceptable driving record.
Required Skills:
Commitment to supporting healthy youth development through educational and vocational opportunities.
Commitment to centering diversity, equity and inclusion in work, with an emphasis on equitable opportunities and outcomes for youth from marginalized groups.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA: If you have these qualities, let us know! It’s how we will choose whom to move forward!
Note: You do not need to have all of these qualities to be eligible for this position.
E xperience coordinating or administering high school and/or post-secondary education/vocation programs especially those in alternative settings e.g. juvenile justice, correctional facilities, etc.
High level of initiative, effort and commitment towards completing assignments on time and efficiently, working with minimal supervision.
Tact and diplomacy in dealing with others, taking political and public policy aspects into consideration.
Excellent collaboration, communication, organization, project management and leadership skills.
Model and encourage a collaborative team approach.
Outstanding critical thinking and problem-solving skills.
Excellent organizational and communication skills.
How to apply:
Complete the application fully at oregonjobs.org and search job announcement REQ-86455.
Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “desired attributes” section above.
Your cover letter must be limited to two (2) page.
Please address your cover letter to Erin Fuimaono, Development Services Assistant Director
Generic cover letters and/or cover letters that do not address the qualities that you have under the “desired attributes” section may receive lower scores than those that addressed the desired qualities.
If you are an external applicant, you must upload your cover letter in the ‘Resume/CV’ section of the application.
Complete the questionnaire / supplemental questions.
After you submit your application please respond to the public records request authorization and gender identity questionnaire. This step will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference . The task to claim preference will come after the public records request and gender identity questionnaire tasks. Click here for a guide on how to upload your documents. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments.
Additional Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Feb 08, 2022
Full time
Oregon Youth Authority (OYA) is hiring a permanent, full-time Statewide Education Coordinator to plan, develop, implement, administer and manage multi-jurisdictional resources to provide instructional programs to increase the skills, knowledge and career opportunities of youth in the Oregon Youth Authority. You will develop, coordinate, and implement programs that support the educational, vocational and employment needs of youth. As the statewide education coordinator you will create operational alignment with peer state agencies, non profits, and community businesses to develop employment internships, formal apprenticeship programs, and work experience partnerships, including budget review/oversight, policy development, alignment of content specific education courses, alignment of education and vocational programs and continuous improvement efforts. You will work with OYA’s local, state and federal partners to develop new education and vocational programming by reviewing agency/program needs, leading multi-agency workgroups, developing and implementing programs for positive youth outcomes. The position advocates for youth needs/rights, developing and implementing sound policies and procedures, ensuring that information is shared, and interagency agreements are established so that all involved have ownership and buy-in.
For a full description of duties and responsibilities, please click here .
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Education, Education Administration or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years experience coordinating or administering a program
OR;
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications:
Driver’s License: Driving/travel is an essential function of the position. You must possess a valid Oregon Driver's License and acceptable driving record.
Required Skills:
Commitment to supporting healthy youth development through educational and vocational opportunities.
Commitment to centering diversity, equity and inclusion in work, with an emphasis on equitable opportunities and outcomes for youth from marginalized groups.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA: If you have these qualities, let us know! It’s how we will choose whom to move forward!
Note: You do not need to have all of these qualities to be eligible for this position.
E xperience coordinating or administering high school and/or post-secondary education/vocation programs especially those in alternative settings e.g. juvenile justice, correctional facilities, etc.
High level of initiative, effort and commitment towards completing assignments on time and efficiently, working with minimal supervision.
Tact and diplomacy in dealing with others, taking political and public policy aspects into consideration.
Excellent collaboration, communication, organization, project management and leadership skills.
Model and encourage a collaborative team approach.
Outstanding critical thinking and problem-solving skills.
Excellent organizational and communication skills.
How to apply:
Complete the application fully at oregonjobs.org and search job announcement REQ-86455.
Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “desired attributes” section above.
Your cover letter must be limited to two (2) page.
Please address your cover letter to Erin Fuimaono, Development Services Assistant Director
Generic cover letters and/or cover letters that do not address the qualities that you have under the “desired attributes” section may receive lower scores than those that addressed the desired qualities.
If you are an external applicant, you must upload your cover letter in the ‘Resume/CV’ section of the application.
Complete the questionnaire / supplemental questions.
After you submit your application please respond to the public records request authorization and gender identity questionnaire. This step will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference . The task to claim preference will come after the public records request and gender identity questionnaire tasks. Click here for a guide on how to upload your documents. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments.
Additional Information:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Job Summary
Did you know Bellevue currently operates and maintains 215 traffic signals? The traffic Operations Mobility group is responsible for the safe operation and maintenance of the transportation system. This group consists of signal technicians, street maintenance workers, plan reviewers, and traffic engineers. We are looking for a Crew Chief that is self-motivated and team-oriented to join our team. You will be responsible for repair, maintenance, and inspection of traffic signals, street lighting systems, and pedestrian signals. As the Tr ansportation, Traffic Signals and Lighting Electrician Working Chief: Manages the day-to-day work activities associated with repair and installation of traffic signal display and street lighting system. Develops policies, procedures, maintains record keeping system and implements short and long range programs for the repair and maintenance of the traffic signal display system and street lighting system. Develops plans, specifications, and agreements for hiring contractors as needed when scope of work is beyond the capabilities of the traffic signal shop. **If you possess a Journeyman Electrician Certificate (EL01) and four years of experience as a journey level electrician you may be eligible for an additional 2.5%.
Essential Duties and Responsibilities
Personnel management, including participation in hiring, monitoring, scheduling vacations, writing of performance reviews, and documenting performance issues and identifying training needs. This does not, however, include resolution of grievances.
Directs and reviews the program work plan; assigns work activities and projects; monitors workflow.
Ensuring compliance with city, county, state, and federal regulations.
Maintains a clean, safe work environment.
Monitors and assigns work order (Maximo) records.
Scopes out projects before assigning to crews.
Enter service work requests and physical infrastructure information into maintenance. management system.
Coordinates schedules and assigns work orders supplies and tools.
Participates in plan and project review.
Responds to and resolves citizen and customer complaints.
Analyze and diagnose problems and performs repairs as required.
Assist Engineers with plan reviews, material submittals attend pre-construction meetings.
Coordinate staff activities with other divisions and departments.
Program management; planning, scheduling, assigning, and monitoring workflow.
Strong communication skills both written and verbal.
Leadership problem solving and critical thinking abilities.
Ensures that performance measures and standards for program(s) and projects are met; monitors performance; guides staff in adjusting program administration and strategy to ensure that standards are achieved.
Ability to respond to emergencies on a 24-hour basis.
All City personnel have a duty to report when emergencies impact the health, safety, and/or mobility of City residents.
Qualifications
Desired Knowledge, Skills and Abilities:
Extensive knowledge of electrical circuitry, Traffic Signal, ITS and Street lighting systems.
Knowledge of National Electrical Code, Washington State Administrative Code and ability to learn City of Bellevue Standard plans and Specifications.
Ability to effectively plan, assign, direct and evaluate the work of staff; ability to establish and maintain effective working relationships with the public, Engineers, Designers other governmental jurisdictions, contractors, and other City staff.
Ability to organize, analyze, interpret, and evaluate problems and provide practical, cost-effective solutions; ability to juggle multiple priorities.
Ability to plan, organize, and monitor the work and activities of self and direct reports; ability to plan, organize, and monitor activities according to priorities, established schedules, and deadlines.
Ability to read blueprints, maps, and as-built drawings.
Ability to communicate and express ideas effectively, both orally and in writing .
Ability to provide counsel, leadership, training, motivation, engagement among staff with strong communication, and organizational skills sufficient to manage self and others.
Ability in using a personal computer, engineering applications, and data management software in performing duties.
Ability to work with numerous interruptions.
Ability to set priorities and meet deadlines for staff.
Ability to perform hands-on work in the field individually and with staff.
Ability to become emergency standby qualified and serve on a scheduled rotation among other standby qualified personnel.
Excellent customer service skills both internal and external.
An ability to operate specialty truck and/or trailer combinations, a wide variety of hand- and power-operated tools, and electronic test gear.
Working knowledge of construction and project management; scheduling crews, time estimating of work and staffing levels.
Education, Experience, and Other Requirements:
Five years' experience as Traffic Signal Electrician or has the qualifications as a journey level electrician. Or Four years of experience as a journey level electrician.
EL01 certificate preferred but is not required.
Possession of a current, valid Washington State driver's license and a good safety and driving record.
Possession of an IMSA Level II Certification as a Signal Electrician, or the ability to obtain within 1 year.
Possession of a Washington State Traffic Control Flaggers Card, or the ability to obtain within 6 months.
A Traffic Control Supervisor (TCS) certification is preferred not required.
Must have or be able to obtain a Washington State Class B Commercial Driver's License and valid medical card, within 1 year of employment.
Selected candidates must pass a pre-employment drug and alcohol test (consistent with Federal Laws requiring drug and alcohol testing of all job classifications requiring a CDL).
In-house applicants who do not currently possess a CDL will be subject to the pre-employment drug and alcohol test in accordance with DOT rules and regulations.
May be required to pass a criminal background check upon hire.
Other
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, listening, using hands to; handle, feel, or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color differentiation, and the ability to adjust focus.
The employee may be required to push, pull, lift, and /or carry objects up to 50 pounds.
The noise level in the work environment is usually moderately quiet while in the office or moderately loud when in the field.
Work may routinely require the employee to climb, balance, bend, stoop, kneel, crouch, and/or crawl in all types of weather.
The work environment is in the field in all weather conditions and in streets open to traffic. Work may routinely require the employee to work in bucket trucks at heights of 57 feet or greater and work on street light systems of up to 240 volts.
The employee may be required to work in outside weather conditions, in wet and/or humid conditions, in high precarious places, near moving mechanical parts and traffic, near fumes, airborne particles, and/or toxic or caustic hazardous chemical, or near risk of electrical shock and/or vibration. Employee must understand and use appropriate PPE as needed.
This is a full time, union IBEW-77 position and is located at the Bellevue Service Center.
For further information about this position, please contact Brian Breeden via email at BBreeden@bellevuewa.gov or at 425-452-4104. For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.
Have we piqued your interest yet? Come join our team! All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. All new hires will be required to establish employment authorization and identity at the time of hire and the city is not able to sponsor work visas.
In an ongoing effort to reduce the spread of COVID-19 and our commitment to the health and safety of our employees, some positions at the City of Bellevue may be performed remotely on a part- or full-time basis temporarily, in compliance with the Governor’s Safe Start guidance and department’s telework agreement, while other positions are required to report onsite regularly. Any option to work remotely must be performed from Washington State. Positions that report to work onsite need to follow safety precautions and procedures as required by the city.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
Nov 04, 2021
Full time
Job Summary
Did you know Bellevue currently operates and maintains 215 traffic signals? The traffic Operations Mobility group is responsible for the safe operation and maintenance of the transportation system. This group consists of signal technicians, street maintenance workers, plan reviewers, and traffic engineers. We are looking for a Crew Chief that is self-motivated and team-oriented to join our team. You will be responsible for repair, maintenance, and inspection of traffic signals, street lighting systems, and pedestrian signals. As the Tr ansportation, Traffic Signals and Lighting Electrician Working Chief: Manages the day-to-day work activities associated with repair and installation of traffic signal display and street lighting system. Develops policies, procedures, maintains record keeping system and implements short and long range programs for the repair and maintenance of the traffic signal display system and street lighting system. Develops plans, specifications, and agreements for hiring contractors as needed when scope of work is beyond the capabilities of the traffic signal shop. **If you possess a Journeyman Electrician Certificate (EL01) and four years of experience as a journey level electrician you may be eligible for an additional 2.5%.
Essential Duties and Responsibilities
Personnel management, including participation in hiring, monitoring, scheduling vacations, writing of performance reviews, and documenting performance issues and identifying training needs. This does not, however, include resolution of grievances.
Directs and reviews the program work plan; assigns work activities and projects; monitors workflow.
Ensuring compliance with city, county, state, and federal regulations.
Maintains a clean, safe work environment.
Monitors and assigns work order (Maximo) records.
Scopes out projects before assigning to crews.
Enter service work requests and physical infrastructure information into maintenance. management system.
Coordinates schedules and assigns work orders supplies and tools.
Participates in plan and project review.
Responds to and resolves citizen and customer complaints.
Analyze and diagnose problems and performs repairs as required.
Assist Engineers with plan reviews, material submittals attend pre-construction meetings.
Coordinate staff activities with other divisions and departments.
Program management; planning, scheduling, assigning, and monitoring workflow.
Strong communication skills both written and verbal.
Leadership problem solving and critical thinking abilities.
Ensures that performance measures and standards for program(s) and projects are met; monitors performance; guides staff in adjusting program administration and strategy to ensure that standards are achieved.
Ability to respond to emergencies on a 24-hour basis.
All City personnel have a duty to report when emergencies impact the health, safety, and/or mobility of City residents.
Qualifications
Desired Knowledge, Skills and Abilities:
Extensive knowledge of electrical circuitry, Traffic Signal, ITS and Street lighting systems.
Knowledge of National Electrical Code, Washington State Administrative Code and ability to learn City of Bellevue Standard plans and Specifications.
Ability to effectively plan, assign, direct and evaluate the work of staff; ability to establish and maintain effective working relationships with the public, Engineers, Designers other governmental jurisdictions, contractors, and other City staff.
Ability to organize, analyze, interpret, and evaluate problems and provide practical, cost-effective solutions; ability to juggle multiple priorities.
Ability to plan, organize, and monitor the work and activities of self and direct reports; ability to plan, organize, and monitor activities according to priorities, established schedules, and deadlines.
Ability to read blueprints, maps, and as-built drawings.
Ability to communicate and express ideas effectively, both orally and in writing .
Ability to provide counsel, leadership, training, motivation, engagement among staff with strong communication, and organizational skills sufficient to manage self and others.
Ability in using a personal computer, engineering applications, and data management software in performing duties.
Ability to work with numerous interruptions.
Ability to set priorities and meet deadlines for staff.
Ability to perform hands-on work in the field individually and with staff.
Ability to become emergency standby qualified and serve on a scheduled rotation among other standby qualified personnel.
Excellent customer service skills both internal and external.
An ability to operate specialty truck and/or trailer combinations, a wide variety of hand- and power-operated tools, and electronic test gear.
Working knowledge of construction and project management; scheduling crews, time estimating of work and staffing levels.
Education, Experience, and Other Requirements:
Five years' experience as Traffic Signal Electrician or has the qualifications as a journey level electrician. Or Four years of experience as a journey level electrician.
EL01 certificate preferred but is not required.
Possession of a current, valid Washington State driver's license and a good safety and driving record.
Possession of an IMSA Level II Certification as a Signal Electrician, or the ability to obtain within 1 year.
Possession of a Washington State Traffic Control Flaggers Card, or the ability to obtain within 6 months.
A Traffic Control Supervisor (TCS) certification is preferred not required.
Must have or be able to obtain a Washington State Class B Commercial Driver's License and valid medical card, within 1 year of employment.
Selected candidates must pass a pre-employment drug and alcohol test (consistent with Federal Laws requiring drug and alcohol testing of all job classifications requiring a CDL).
In-house applicants who do not currently possess a CDL will be subject to the pre-employment drug and alcohol test in accordance with DOT rules and regulations.
May be required to pass a criminal background check upon hire.
Other
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, listening, using hands to; handle, feel, or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color differentiation, and the ability to adjust focus.
The employee may be required to push, pull, lift, and /or carry objects up to 50 pounds.
The noise level in the work environment is usually moderately quiet while in the office or moderately loud when in the field.
Work may routinely require the employee to climb, balance, bend, stoop, kneel, crouch, and/or crawl in all types of weather.
The work environment is in the field in all weather conditions and in streets open to traffic. Work may routinely require the employee to work in bucket trucks at heights of 57 feet or greater and work on street light systems of up to 240 volts.
The employee may be required to work in outside weather conditions, in wet and/or humid conditions, in high precarious places, near moving mechanical parts and traffic, near fumes, airborne particles, and/or toxic or caustic hazardous chemical, or near risk of electrical shock and/or vibration. Employee must understand and use appropriate PPE as needed.
This is a full time, union IBEW-77 position and is located at the Bellevue Service Center.
For further information about this position, please contact Brian Breeden via email at BBreeden@bellevuewa.gov or at 425-452-4104. For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.
Have we piqued your interest yet? Come join our team! All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. All new hires will be required to establish employment authorization and identity at the time of hire and the city is not able to sponsor work visas.
In an ongoing effort to reduce the spread of COVID-19 and our commitment to the health and safety of our employees, some positions at the City of Bellevue may be performed remotely on a part- or full-time basis temporarily, in compliance with the Governor’s Safe Start guidance and department’s telework agreement, while other positions are required to report onsite regularly. Any option to work remotely must be performed from Washington State. Positions that report to work onsite need to follow safety precautions and procedures as required by the city.
** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oct 21, 2021
Full time
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
National Wildlife Federation
MISSOULA, MT; or SEATTLE, WA
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation believes that in order to save wildlife and ourselves, we need to ensure that everyone in America has clean air and water, safe communities, easy and equitable access to the daily benefits of nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.
Our organization operates from offices across the country, including our headquarters in Reston, Virginia; a National Advocacy Center in Washington, D.C.; and seven regional centers. The Federation also works with our 53 state and territory affiliates—autonomous, nonprofit organizations that take the lead in state and local conservation efforts and collaborate with the National Wildlife Federation to conduct grassroots activities on national issues.
Through conservation policy oversight, program development, fundraising, collaboration and personnel management, the Regional Executive Director (RED) provides organizational leadership in the Northern Rockies, Prairies and Pacific Region. The RED collaborates with affiliate partners and other organizations within the region in support of the National Wildlife Federation's strategic plan ( A Common Agenda for Wildlife ) and our Equity and Justice Strategic Plan . The RED strategically engages NWF Board members and collaborates with regional center staff to help identify and cultivate potential new leaders for NWF.
The RED reports to the Chief Program Officer and works collaboratively with other senior leaders to advance the strategic direction of the organization. This position may be based in Missoula, MT or Seattle, WA . Please Note: Due to COVID-19 all employees are working remotely until we make return to work decisions.
About Our Region:
The Northern Rockies, Prairies & Pacific Region spans a large and diverse geographic landscape across the states of Alaska, Hawai’i, Oregon, Washington and California in the Pacific; Montana and Idaho in the Rockies; and North and South Dakota in the Great Plains. Our work is based out of two primary offices, in Missoula and Seattle, and a smaller office near Portland, Oregon.
Our regional team has proven its commitment to wildlife and people by advancing landscape-scale conservation through four decades of successful campaigns to protect grizzly bears, restore bison on public and Tribal lands, secure safe habitat for bighorn sheep, and fight for runs of wild salmon. Working closely with our affiliates, Tribal/Native/Indigenous entities and other conservation and community partners, our programs help expand Monarch migration pathways, restore beavers for riparian health, expand protection for Native Hawaiian seabirds, and connect children and families with nature, and more. Some of our conservation programs extend beyond our region, including work on western water, wildlife habitat connectivity, and youth and adult education. Details on these and other program priorities can be found on our regional website: https://www.nwf.org/Northern-Rockies-and-Pacific-Region .
Principal Duties of the Regional Executive Director:
The RED is accountable for developing and implementing programs and strategies that enable the National Wildlife Federation to achieve outcomes articulated in our Strategic and Equity and Justice Plans and serves as an important “face and voice” for the organization in the Northern Rockies, Prairies & Pacific Region.
Additionally, the RED:
Provides organizational leadership, program development, and targeted campaign management that effectively advances our mission and objectives;
Fosters an inclusive, and collaborative workplace culture that supports staff in functioning as a highly integrated and effective team across a geographically diverse, highly matrixed organization;
Achieves the organization’s regional philanthropic and fundraising goals by working with staff to engage current and potential funders, individuals, foundations, and corporations to support our work;
Manages the Regional Center’s budget and stewards the organization’s financial resources;
Builds and maintains authentic relationships with political, affiliate, business, education, indigenous, governmental and community leaders with a diverse and representative range of group identities;
Demonstrates a personal and professional commitment to and experience in advancing equity and justice within the organization and in external program delivery, partnerships, and communications;
Advances the National Wildlife Federation's long-term conservation goals as well as our values of collaboration, empowerment, inclusivity, mindfulness, and mission-focused work.
Qualifications:
Strong candidates for this position will bring experience in organizational leadership, including demonstrated proficiency in personnel management, teambuilding and delegation; strategic planning and program implementation; conservation advocacy and policy advancement; developing and engaging partners from diverse communities; non-profit fundraising, and working with non-profit boards, government and Tribal agencies, and corporate entities. These proficiencies are typically consistent with approximately ten years of professional experience.
Conservation Policy, Advocacy and Implementation
Familiar with fundamental conservation principles and practices, with educational background and/or professional expertise in conservation, environmental justice or a related field
Comfortable leading and participating in advocacy campaigns and activities, including public speaking and press interviews as well as written communications
Shows insights about diverse tools to achieve conservation goals, including advocacy, education/outreach, and direct work on the ground (implementation); able to help staff prioritize which tools are appropriate given different opportunities.
Exhibits insights about how diverse program activities can be integrated for long-term conservation success
Fundraising and Fiscal Accountability:
Demonstrates proficiency and success in cultivating donor relationships, soliciting gifts and stewarding ongoing support from new and existing major donors, in cooperation with philanthropy staff
A track record of foundation and corporate fundraising success
Familiar with successful approaches to expand support though events, digital format fundraising and one-on-one engagement
Desired Leadership Competencies:
Self-Awareness & Learning
Exhibits a commitment to continuous learning and growth and models this approach with others
Dedicated to deepening understanding of cultural and systemic racism and the intersectionality of multiple forms of social inequality
Demonstrates awareness of positional power and privilege (both personally and professionally) and its attendant impacts
Consistently brings a high level of empathy and social skills to work and interpersonal interactions
Authentic Relationships & Community Partnerships
Maintains a sophisticated understanding of how group dynamics impact supervisory relationships, organizational culture, partnerships, campaigns and coalition work
Demonstrates capacity to maintain relationships across difference and create greater psychological safety in the workplace
Acknowledges when mistakes are made and harm is done; works to repair breaches in relationships
Openly holds space, and invites others into conversations during sensitive engagements, exhibiting a responsible and respectful demeanor with colleagues and partners
Demonstrates inclusive leadership through collaboration, active listening skills and authentic team building abilities
Seeks to build authentic community partnerships, encouraging diverse approaches to advocacy
Direct Communication
Exhibits strong interpersonal skills rooted in teamwork, diplomacy, and respect
Provides clear and direct communication with colleagues
Strives to match intent and impact in all interactions
Works proactively to resolve conflicts and misunderstandings toward restorative solutions; attends to conflicts as opportunities for learning and growth
Supervision & Power Sharing
Supports the leadership, success, and professional development of staff members, with a commitment to utilizing power to ensure equitable access and opportunities for staff of color and with other marginalized identities
Consistently provides positive and developmental feedback to support growth of team members
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them
Intentionally shares power through decision-making, clear definition of roles and responsibilities, effective delegation, and equitable access to resources
Innovation
Actively seeks new solutions to persistent problems by engaging a diversity of perspectives and experiences
Practices both/and thinking and the ability to accept ambiguity
Demonstrates willingness to take risks, pilot new approaches, learn from failure, and continually improve efforts
Equity Analysis & Action :
Motivated by values of equity and responsibility to those most marginalized
Committed to deepening an environmental justice approach in policy priorities, program development and partner engagement
Demonstrates awareness of the attributes associated with a white dominant culture and takes actions to dismantle hierarchies of oppression within that culture
Dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work
Travel:
Once safe travel resumes, extensive travel throughout the region and to national meetings will be required. Anticipate 5-8 days every month, 30-60 nights per year.
Compensation and Benefits:
The starting salary for this position is $130,000 annual salary, and is based upon a wage analysis across the organization. The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Candidates must submit a cover letter and resume.
The National Wildlife Federation is committed to increasing diversity, equity, inclusion and justice in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Applying gives you the opportunity to be considered. Applications will be reviewed on a rolling basis and will be accepted through July 9th.
If selected for this position, a background check will be conducted.
Jun 04, 2021
Full time
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation believes that in order to save wildlife and ourselves, we need to ensure that everyone in America has clean air and water, safe communities, easy and equitable access to the daily benefits of nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.
Our organization operates from offices across the country, including our headquarters in Reston, Virginia; a National Advocacy Center in Washington, D.C.; and seven regional centers. The Federation also works with our 53 state and territory affiliates—autonomous, nonprofit organizations that take the lead in state and local conservation efforts and collaborate with the National Wildlife Federation to conduct grassroots activities on national issues.
Through conservation policy oversight, program development, fundraising, collaboration and personnel management, the Regional Executive Director (RED) provides organizational leadership in the Northern Rockies, Prairies and Pacific Region. The RED collaborates with affiliate partners and other organizations within the region in support of the National Wildlife Federation's strategic plan ( A Common Agenda for Wildlife ) and our Equity and Justice Strategic Plan . The RED strategically engages NWF Board members and collaborates with regional center staff to help identify and cultivate potential new leaders for NWF.
The RED reports to the Chief Program Officer and works collaboratively with other senior leaders to advance the strategic direction of the organization. This position may be based in Missoula, MT or Seattle, WA . Please Note: Due to COVID-19 all employees are working remotely until we make return to work decisions.
About Our Region:
The Northern Rockies, Prairies & Pacific Region spans a large and diverse geographic landscape across the states of Alaska, Hawai’i, Oregon, Washington and California in the Pacific; Montana and Idaho in the Rockies; and North and South Dakota in the Great Plains. Our work is based out of two primary offices, in Missoula and Seattle, and a smaller office near Portland, Oregon.
Our regional team has proven its commitment to wildlife and people by advancing landscape-scale conservation through four decades of successful campaigns to protect grizzly bears, restore bison on public and Tribal lands, secure safe habitat for bighorn sheep, and fight for runs of wild salmon. Working closely with our affiliates, Tribal/Native/Indigenous entities and other conservation and community partners, our programs help expand Monarch migration pathways, restore beavers for riparian health, expand protection for Native Hawaiian seabirds, and connect children and families with nature, and more. Some of our conservation programs extend beyond our region, including work on western water, wildlife habitat connectivity, and youth and adult education. Details on these and other program priorities can be found on our regional website: https://www.nwf.org/Northern-Rockies-and-Pacific-Region .
Principal Duties of the Regional Executive Director:
The RED is accountable for developing and implementing programs and strategies that enable the National Wildlife Federation to achieve outcomes articulated in our Strategic and Equity and Justice Plans and serves as an important “face and voice” for the organization in the Northern Rockies, Prairies & Pacific Region.
Additionally, the RED:
Provides organizational leadership, program development, and targeted campaign management that effectively advances our mission and objectives;
Fosters an inclusive, and collaborative workplace culture that supports staff in functioning as a highly integrated and effective team across a geographically diverse, highly matrixed organization;
Achieves the organization’s regional philanthropic and fundraising goals by working with staff to engage current and potential funders, individuals, foundations, and corporations to support our work;
Manages the Regional Center’s budget and stewards the organization’s financial resources;
Builds and maintains authentic relationships with political, affiliate, business, education, indigenous, governmental and community leaders with a diverse and representative range of group identities;
Demonstrates a personal and professional commitment to and experience in advancing equity and justice within the organization and in external program delivery, partnerships, and communications;
Advances the National Wildlife Federation's long-term conservation goals as well as our values of collaboration, empowerment, inclusivity, mindfulness, and mission-focused work.
Qualifications:
Strong candidates for this position will bring experience in organizational leadership, including demonstrated proficiency in personnel management, teambuilding and delegation; strategic planning and program implementation; conservation advocacy and policy advancement; developing and engaging partners from diverse communities; non-profit fundraising, and working with non-profit boards, government and Tribal agencies, and corporate entities. These proficiencies are typically consistent with approximately ten years of professional experience.
Conservation Policy, Advocacy and Implementation
Familiar with fundamental conservation principles and practices, with educational background and/or professional expertise in conservation, environmental justice or a related field
Comfortable leading and participating in advocacy campaigns and activities, including public speaking and press interviews as well as written communications
Shows insights about diverse tools to achieve conservation goals, including advocacy, education/outreach, and direct work on the ground (implementation); able to help staff prioritize which tools are appropriate given different opportunities.
Exhibits insights about how diverse program activities can be integrated for long-term conservation success
Fundraising and Fiscal Accountability:
Demonstrates proficiency and success in cultivating donor relationships, soliciting gifts and stewarding ongoing support from new and existing major donors, in cooperation with philanthropy staff
A track record of foundation and corporate fundraising success
Familiar with successful approaches to expand support though events, digital format fundraising and one-on-one engagement
Desired Leadership Competencies:
Self-Awareness & Learning
Exhibits a commitment to continuous learning and growth and models this approach with others
Dedicated to deepening understanding of cultural and systemic racism and the intersectionality of multiple forms of social inequality
Demonstrates awareness of positional power and privilege (both personally and professionally) and its attendant impacts
Consistently brings a high level of empathy and social skills to work and interpersonal interactions
Authentic Relationships & Community Partnerships
Maintains a sophisticated understanding of how group dynamics impact supervisory relationships, organizational culture, partnerships, campaigns and coalition work
Demonstrates capacity to maintain relationships across difference and create greater psychological safety in the workplace
Acknowledges when mistakes are made and harm is done; works to repair breaches in relationships
Openly holds space, and invites others into conversations during sensitive engagements, exhibiting a responsible and respectful demeanor with colleagues and partners
Demonstrates inclusive leadership through collaboration, active listening skills and authentic team building abilities
Seeks to build authentic community partnerships, encouraging diverse approaches to advocacy
Direct Communication
Exhibits strong interpersonal skills rooted in teamwork, diplomacy, and respect
Provides clear and direct communication with colleagues
Strives to match intent and impact in all interactions
Works proactively to resolve conflicts and misunderstandings toward restorative solutions; attends to conflicts as opportunities for learning and growth
Supervision & Power Sharing
Supports the leadership, success, and professional development of staff members, with a commitment to utilizing power to ensure equitable access and opportunities for staff of color and with other marginalized identities
Consistently provides positive and developmental feedback to support growth of team members
Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them
Intentionally shares power through decision-making, clear definition of roles and responsibilities, effective delegation, and equitable access to resources
Innovation
Actively seeks new solutions to persistent problems by engaging a diversity of perspectives and experiences
Practices both/and thinking and the ability to accept ambiguity
Demonstrates willingness to take risks, pilot new approaches, learn from failure, and continually improve efforts
Equity Analysis & Action :
Motivated by values of equity and responsibility to those most marginalized
Committed to deepening an environmental justice approach in policy priorities, program development and partner engagement
Demonstrates awareness of the attributes associated with a white dominant culture and takes actions to dismantle hierarchies of oppression within that culture
Dedicated to advancing NWF’s internal equity transformation and compelling partners and allies to incorporate equity into their work
Travel:
Once safe travel resumes, extensive travel throughout the region and to national meetings will be required. Anticipate 5-8 days every month, 30-60 nights per year.
Compensation and Benefits:
The starting salary for this position is $130,000 annual salary, and is based upon a wage analysis across the organization. The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers .
Application:
Candidates must submit a cover letter and resume.
The National Wildlife Federation is committed to increasing diversity, equity, inclusion and justice in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Applying gives you the opportunity to be considered. Applications will be reviewed on a rolling basis and will be accepted through July 9th.
If selected for this position, a background check will be conducted.