Illinois Department of Human Services
1401 W Dugdale Rd, Waukegan, IL 60085
Agency: Department of Human Services
Location: Waukegan, IL, US, 60085
Opening Date: 5/20/2024
Closing Date: 6/03/2024
Salary: Anticipated Salary: (Effective 7/1/24) $3,852 - $5,046 per month ($46,224 - $60,552 per year) Job Type: Salaried
County: Lake
Number of Vacancies: 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 37504
Position Overview
The Division of Developmental Disabilities is seeking to hire an Office Associate for the Kiley Developmental Center located in Waukegan, Illinois to perform complex clerical support functions for the Fiscal Services and other professional staff. Keyboards hand-written or pre-recorded minutes of Fiscal Services meeting. Serves as receptionist. Provides clerical support to other facility offices. Assists in the preparation of special reports.
Job Responsibilities
Performs complex clerical support functions for the Kiley Developmental Center – Fiscal Services and other professional staff.
Keyboards hand-written or pre-recorded minutes of Fiscal Services meeting.
Serves as receptionist.
Provides clerical support to other facility offices.
Assists in the preparation of special reports.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.
Requires the ability to keyboard at 45 wpm.
Conditions of Employment
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to travel in the performance of job duties.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri 8am-4:30pm Work Location: 1401 W Dugdale Rd, Waukegan, Illinois, 60085
Division of Developmental Disabilities
Kiley Developmental Center
Fiscal Services - Procurement Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Office & Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance • 3 Paid Personal Business Days annually • 12 Paid Sick Days annually (Sick days carry over from year to year) • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) • 13 Paid Holidays annually, 14 on even numbered years • Flexible Work Schedules (when available dependent upon position) • 12 Weeks Paid Parental Leave • Deferred Compensation Program - A supplemental retirement plan • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans • 5% Salary Differential for Bilingual Positions • Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
May 20, 2024
Full time
Agency: Department of Human Services
Location: Waukegan, IL, US, 60085
Opening Date: 5/20/2024
Closing Date: 6/03/2024
Salary: Anticipated Salary: (Effective 7/1/24) $3,852 - $5,046 per month ($46,224 - $60,552 per year) Job Type: Salaried
County: Lake
Number of Vacancies: 1
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 37504
Position Overview
The Division of Developmental Disabilities is seeking to hire an Office Associate for the Kiley Developmental Center located in Waukegan, Illinois to perform complex clerical support functions for the Fiscal Services and other professional staff. Keyboards hand-written or pre-recorded minutes of Fiscal Services meeting. Serves as receptionist. Provides clerical support to other facility offices. Assists in the preparation of special reports.
Job Responsibilities
Performs complex clerical support functions for the Kiley Developmental Center – Fiscal Services and other professional staff.
Keyboards hand-written or pre-recorded minutes of Fiscal Services meeting.
Serves as receptionist.
Provides clerical support to other facility offices.
Assists in the preparation of special reports.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.
Requires the ability to keyboard at 45 wpm.
Conditions of Employment
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to travel in the performance of job duties.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri 8am-4:30pm Work Location: 1401 W Dugdale Rd, Waukegan, Illinois, 60085
Division of Developmental Disabilities
Kiley Developmental Center
Fiscal Services - Procurement Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Office & Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance • 3 Paid Personal Business Days annually • 12 Paid Sick Days annually (Sick days carry over from year to year) • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) • 13 Paid Holidays annually, 14 on even numbered years • Flexible Work Schedules (when available dependent upon position) • 12 Weeks Paid Parental Leave • Deferred Compensation Program - A supplemental retirement plan • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans • 5% Salary Differential for Bilingual Positions • Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
The College of Charleston
Charleston, South Carolina
Administrative Assistant
Posting Details
POSTING INFORMATION
Internal Title
Administrative Assistant
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Biology
Job Purpose
The Administrative Assistant works collaboratively to perform administrative, financial, records management, and student services functions for the Biology Department and Environmental and Sustainability Studies Program.
Minimum Requirements
High school diploma and at least 4 years experience in administrative and financial functions. Experience working in a higher education environment is desirable. A bachelors degree may be substituted for work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of general accounting and fiscal management principles; Experience with computer applications including Word and Excel; must have good organizational skills and be able to prioritize and coordinate a variety of management and administrative functions, with competing deadlines, in a timely manner; Must have good interpersonal, written and oral communication skills; Experience with Banner is desirable; Knowledge of state and federal purchasing policies is desirable;experience creating or maintaining web content is desirable
Additional Comments Regarding Position
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$38,362 - $44,621
Posting Date
04/29/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024067
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15403
Job Duties
Job Duties
Activity
1. Works collaboratively with the Biology Department Business Manager and Environmental and Sustainability Studies Program Coordinator to execute business-related duties. Assists with routine fiscal administration, pCard usage, purchasing, and accounts payable. Uses Banner, eProcure and an accounting database (currently, QuickBooks) to enter detailed financial transactions for several fiscal accounts and subaccounts. Enters and receives purchase orders, tracks orders and vendor open balances, communicates with vendors and informs faculty/staff of order status, retrieves and processes invoices and payments, and submits invoices to the Controller’s Office for payment. Understands current travel policies, assists faculty, staff, students, and visitors with travel authorizations and reimbursements, submits all necessary travel documentation for approvals and/or processing, and enters travel transactions into a database. Prepares ad hoc reports as needed. Researches and assigns subaccounts to monthly Banner journal entries then enters transactions into database (currently, QuickBooks). Serves as a pCard liaison. 30% ( ENSS 2%, BIOL 28%)
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Works collaboratively with the Biology Student Services Operations Manager and under the direction of the Biology Department Chair and Environmental and Sustainability Studies Program Coordinator in course scheduling, student registrations, assignment of attributes, and maintenance of course capacities. Maintains websites and HUB sites. Manages social media accounts. Develops marketing and tabling materials for recruiting events. Sends communications to students regarding events and opportunities. Collects and files syllabi, CVs, and assessment materials for the Environmental and Sustainability Studies Program. Assists with events and reports for the Environmental and Sustainability Studies Program. 50%. ( ENSS : 45%, BIOL 5%)
Essential or Marginal
Essential
Percent of Time
50
Activity
3. Serves as primary office receptionist. In this capacity, greets walk-in visitors, responds to routine inquiries, handles incoming correspondence, phone calls, and email, redirects as needed for programs in the Biology Department and the Environmental and Sustainability Studies Program. Responsible for purchasing and maintaining office supplies, handles accounts/service calls for copy machines and shredding services. Arranges inbound and outbound shipments for faculty using Optifreight. Submits term Teaching Efforts (TEs) and tracks approval of TEs for Biology and Environmental and Sustainability Studies. Submit student worker contracts. 10% ( ENSS : 2%, BIOL 8%)
Essential or Marginal
Essential
Percent of Time
10
Activity
4. Coordinates activities associated with searches and recruitment of new faculty including correspondence, acknowledgements, placement of advertisements, etc. Compiles and maintains candidate files and coordinates interview schedules. Arranges travel accommodations and lodging reservations for job candidate interviews as well as other visiting faculty. Submits meal reimbursements. 5% ( ENSS : 1%, BIOL 4%)
Essential or Marginal
Essential
Percent of Time
5
Activity
5. Assists Central Stores with verification and tagging of office and other capital equipment, assists Central Stores with annual inventory inspections, prepares and maintains inventory control forms for transfer or surplus of inventory items, files department lists of all capital equipment inventory as received from Central Stores. 5% ( ENSS : 0%, BIOL 5%)
Essential or Marginal
Essential
Percent of Time
5
Apr 29, 2024
Full time
Administrative Assistant
Posting Details
POSTING INFORMATION
Internal Title
Administrative Assistant
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Biology
Job Purpose
The Administrative Assistant works collaboratively to perform administrative, financial, records management, and student services functions for the Biology Department and Environmental and Sustainability Studies Program.
Minimum Requirements
High school diploma and at least 4 years experience in administrative and financial functions. Experience working in a higher education environment is desirable. A bachelors degree may be substituted for work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Knowledge of general accounting and fiscal management principles; Experience with computer applications including Word and Excel; must have good organizational skills and be able to prioritize and coordinate a variety of management and administrative functions, with competing deadlines, in a timely manner; Must have good interpersonal, written and oral communication skills; Experience with Banner is desirable; Knowledge of state and federal purchasing policies is desirable;experience creating or maintaining web content is desirable
Additional Comments Regarding Position
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$38,362 - $44,621
Posting Date
04/29/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024067
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15403
Job Duties
Job Duties
Activity
1. Works collaboratively with the Biology Department Business Manager and Environmental and Sustainability Studies Program Coordinator to execute business-related duties. Assists with routine fiscal administration, pCard usage, purchasing, and accounts payable. Uses Banner, eProcure and an accounting database (currently, QuickBooks) to enter detailed financial transactions for several fiscal accounts and subaccounts. Enters and receives purchase orders, tracks orders and vendor open balances, communicates with vendors and informs faculty/staff of order status, retrieves and processes invoices and payments, and submits invoices to the Controller’s Office for payment. Understands current travel policies, assists faculty, staff, students, and visitors with travel authorizations and reimbursements, submits all necessary travel documentation for approvals and/or processing, and enters travel transactions into a database. Prepares ad hoc reports as needed. Researches and assigns subaccounts to monthly Banner journal entries then enters transactions into database (currently, QuickBooks). Serves as a pCard liaison. 30% ( ENSS 2%, BIOL 28%)
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Works collaboratively with the Biology Student Services Operations Manager and under the direction of the Biology Department Chair and Environmental and Sustainability Studies Program Coordinator in course scheduling, student registrations, assignment of attributes, and maintenance of course capacities. Maintains websites and HUB sites. Manages social media accounts. Develops marketing and tabling materials for recruiting events. Sends communications to students regarding events and opportunities. Collects and files syllabi, CVs, and assessment materials for the Environmental and Sustainability Studies Program. Assists with events and reports for the Environmental and Sustainability Studies Program. 50%. ( ENSS : 45%, BIOL 5%)
Essential or Marginal
Essential
Percent of Time
50
Activity
3. Serves as primary office receptionist. In this capacity, greets walk-in visitors, responds to routine inquiries, handles incoming correspondence, phone calls, and email, redirects as needed for programs in the Biology Department and the Environmental and Sustainability Studies Program. Responsible for purchasing and maintaining office supplies, handles accounts/service calls for copy machines and shredding services. Arranges inbound and outbound shipments for faculty using Optifreight. Submits term Teaching Efforts (TEs) and tracks approval of TEs for Biology and Environmental and Sustainability Studies. Submit student worker contracts. 10% ( ENSS : 2%, BIOL 8%)
Essential or Marginal
Essential
Percent of Time
10
Activity
4. Coordinates activities associated with searches and recruitment of new faculty including correspondence, acknowledgements, placement of advertisements, etc. Compiles and maintains candidate files and coordinates interview schedules. Arranges travel accommodations and lodging reservations for job candidate interviews as well as other visiting faculty. Submits meal reimbursements. 5% ( ENSS : 1%, BIOL 4%)
Essential or Marginal
Essential
Percent of Time
5
Activity
5. Assists Central Stores with verification and tagging of office and other capital equipment, assists Central Stores with annual inventory inspections, prepares and maintains inventory control forms for transfer or surplus of inventory items, files department lists of all capital equipment inventory as received from Central Stores. 5% ( ENSS : 0%, BIOL 5%)
Essential or Marginal
Essential
Percent of Time
5
Birmingham, AL
Starting salary range $42,000 – $46,000
The Cahaba River Society has an opening on our team for a self-directed, detail-oriented, creative and collaborative Administrative Coordinator. We seek a skilled multi-tasker with experience in database and office management, financial and fundraising support, record-keeping, and event organization. This position is also our receptionist and provides administrative assistance to the Board of Directors and for all CRS programs.
Minimum requirements are a high school diploma or equivalent and at least 2 years of experience demonstrating these skills. A passion for environmental protection and experience in nonprofit management are a plus. Read more about responsibilities and qualifications in the job description here .
Who We Are: Cahaba River Society (CRS) leads our community to restore and protect the Cahaba River watershed and its rich diversity of life. The Cahaba is our drinking water source and a spectacular natural recreational resource and biodiversity treasure, with more fish species per mile than any other river in North America. Our service area – the diverse “peopleshed” of those whose lives are interrelated with the River, stretches from the Birmingham metro area to Alabama’s rural Black Belt region. Learn more at www.cahabariversociety.org .
Join Our Team: This is an enjoyable and rewarding career opportunity with a respected, effective environmental nonprofit that has a 35-year track record for river protection, volunteerism, water/nature equity, and environmental education. You would work within a supportive and talented team of 7 full-time staff and a diverse, highly skilled Board of Directors.
Benefits of this job: Starting salary range is $42,000- $46,000 depending on qualifications. We offer generous vacation and also flex time to offset some weekend and evening work. Most work will be at the office, with some hybrid work from home and enjoyment of time on the river. CRS pays full cost of the single rate of health insurance (currently $5.9k value), offers a matching 403B retirement plan and low-cost dental, vision, disability, and life insurance, and funds professional development and training, and is a family-friendly workplace.
To apply: Read the full job description here . Send resume and cover letter telling us more about your specific qualifications and why working in this position would be meaningful to you, by November 1, 2023, to Casey Laycock at CaseyL@cahabariversociety.org , with “Administrative Coordinator” in the subject line.
Non Discrimination Policy: The Cahaba River Society is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment for any employee or job applicant on the bases of race, gender, gender identity or gender expression, sexual orientation, marital status, national origin, age, religion (creed), disability, or military status. We also will not discriminate in selection of volunteers and vendors or provision of services.
Oct 19, 2023
Full time
Birmingham, AL
Starting salary range $42,000 – $46,000
The Cahaba River Society has an opening on our team for a self-directed, detail-oriented, creative and collaborative Administrative Coordinator. We seek a skilled multi-tasker with experience in database and office management, financial and fundraising support, record-keeping, and event organization. This position is also our receptionist and provides administrative assistance to the Board of Directors and for all CRS programs.
Minimum requirements are a high school diploma or equivalent and at least 2 years of experience demonstrating these skills. A passion for environmental protection and experience in nonprofit management are a plus. Read more about responsibilities and qualifications in the job description here .
Who We Are: Cahaba River Society (CRS) leads our community to restore and protect the Cahaba River watershed and its rich diversity of life. The Cahaba is our drinking water source and a spectacular natural recreational resource and biodiversity treasure, with more fish species per mile than any other river in North America. Our service area – the diverse “peopleshed” of those whose lives are interrelated with the River, stretches from the Birmingham metro area to Alabama’s rural Black Belt region. Learn more at www.cahabariversociety.org .
Join Our Team: This is an enjoyable and rewarding career opportunity with a respected, effective environmental nonprofit that has a 35-year track record for river protection, volunteerism, water/nature equity, and environmental education. You would work within a supportive and talented team of 7 full-time staff and a diverse, highly skilled Board of Directors.
Benefits of this job: Starting salary range is $42,000- $46,000 depending on qualifications. We offer generous vacation and also flex time to offset some weekend and evening work. Most work will be at the office, with some hybrid work from home and enjoyment of time on the river. CRS pays full cost of the single rate of health insurance (currently $5.9k value), offers a matching 403B retirement plan and low-cost dental, vision, disability, and life insurance, and funds professional development and training, and is a family-friendly workplace.
To apply: Read the full job description here . Send resume and cover letter telling us more about your specific qualifications and why working in this position would be meaningful to you, by November 1, 2023, to Casey Laycock at CaseyL@cahabariversociety.org , with “Administrative Coordinator” in the subject line.
Non Discrimination Policy: The Cahaba River Society is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment for any employee or job applicant on the bases of race, gender, gender identity or gender expression, sexual orientation, marital status, national origin, age, religion (creed), disability, or military status. We also will not discriminate in selection of volunteers and vendors or provision of services.
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Jun 15, 2023
Full time
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Washington State Department of Ecology
Union Gap, Washington
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
May 08, 2023
Full time
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Bay State Community Services
1120 Hancock Street, Quincy Ma 02169
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
Job Summary.....
The Receptionist works closely with Office Manager and Administrative Assistants. Receptionist is responsible for answering and routing phone calls, scheduling/rescheduling appointments, keeping common areas clean as well as stocked with supplies, supporting referral streams, greeting visitors, operating office equipment, making client intake packets, and fielding voice mails. Other responsibilities may include answering e-mails, ordering office supplies, and participating in assigned projects.
What You Be Doing to Make a Difference...
· Greet and direct office visitors, answer telephone, respond to direct requests for information and/or forward clear and accurate messages to appropriate staff.
· Treat all service recipients with dignity, respect, and understanding; promotes agency culture of learning and respect to others.
· May schedule appointments for staff members.
· Take referrals over the phone and submit to the director for assignment.
· Make intake packets.
· Provide assistance as needed with general research requests and cost comparisons for vendors to maintain cost effectiveness and quality.
Schedule: Part-Time (24 hrs per week) afternoons including some evening hours (NO Weekends).
Qualifications/Credentials
Minimum one year Receptionist experience is required
High School diploma required
Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure
Ability to deal with difficult client’s
Exceptional customer service skills, including professional and pleasant telephone skills
Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel
Possess the ability to work in a fast paced environment
Acceptable CORI and SORI background record check as required by program
Requirements
Benefits
·Benefits package begins on the first day of employment
·$2,000 language differential provided for some language capacities
·35 days paid time off (15 Vacation Days, 12 Holidays and 8 Sick Days)
We Offer
· Blue Cross and Blue Shield health and dental insurance
· Eye-Med vision benefits
· Employer paid life and long-term disability insurance
· Medical flexible spending account and dependent care account
· Employee Assistance Program
· Retirement plan 403(b) (employer match after the first year of employment)
· Student loan forgiveness assistance
· Tuition assistance
· Mileage reimbursement
Extensive Training Program
· Monthly agency-wide trainings (includes CEU’s for obtaining/retaining license – LMHC,
LMFT, LADC, CARC, LCSW and LICSW)
· Supervision for licensure and specializations
· Immediate access to comprehensive online self-paced CEU trainings
· Opportunities for Certification in Evidence Based Practices
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
May 03, 2023
Part time
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
Job Summary.....
The Receptionist works closely with Office Manager and Administrative Assistants. Receptionist is responsible for answering and routing phone calls, scheduling/rescheduling appointments, keeping common areas clean as well as stocked with supplies, supporting referral streams, greeting visitors, operating office equipment, making client intake packets, and fielding voice mails. Other responsibilities may include answering e-mails, ordering office supplies, and participating in assigned projects.
What You Be Doing to Make a Difference...
· Greet and direct office visitors, answer telephone, respond to direct requests for information and/or forward clear and accurate messages to appropriate staff.
· Treat all service recipients with dignity, respect, and understanding; promotes agency culture of learning and respect to others.
· May schedule appointments for staff members.
· Take referrals over the phone and submit to the director for assignment.
· Make intake packets.
· Provide assistance as needed with general research requests and cost comparisons for vendors to maintain cost effectiveness and quality.
Schedule: Part-Time (24 hrs per week) afternoons including some evening hours (NO Weekends).
Qualifications/Credentials
Minimum one year Receptionist experience is required
High School diploma required
Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure
Ability to deal with difficult client’s
Exceptional customer service skills, including professional and pleasant telephone skills
Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel
Possess the ability to work in a fast paced environment
Acceptable CORI and SORI background record check as required by program
Requirements
Benefits
·Benefits package begins on the first day of employment
·$2,000 language differential provided for some language capacities
·35 days paid time off (15 Vacation Days, 12 Holidays and 8 Sick Days)
We Offer
· Blue Cross and Blue Shield health and dental insurance
· Eye-Med vision benefits
· Employer paid life and long-term disability insurance
· Medical flexible spending account and dependent care account
· Employee Assistance Program
· Retirement plan 403(b) (employer match after the first year of employment)
· Student loan forgiveness assistance
· Tuition assistance
· Mileage reimbursement
Extensive Training Program
· Monthly agency-wide trainings (includes CEU’s for obtaining/retaining license – LMHC,
LMFT, LADC, CARC, LCSW and LICSW)
· Supervision for licensure and specializations
· Immediate access to comprehensive online self-paced CEU trainings
· Opportunities for Certification in Evidence Based Practices
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
REQ-125619
Initial Posting Date:
04/14/2023
Application Deadline:
04/30/2023
Salary Range:
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
Complete the questionnaire
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Apr 14, 2023
Full time
REQ-125619
Initial Posting Date:
04/14/2023
Application Deadline:
04/30/2023
Salary Range:
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
Complete the questionnaire
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Bilingual Public Service Representative 2
REQ- REQ-124154
Close date: 4/24/2023
Salary: $2,823-3,707 per month
Location: Portland, OR
This position is a full-time, permanent, classified position which is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics (CHS) section in Portland, Oregon is recruiting for a Public Service Representative 2 to provide information to the public in English and Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Refers calls to other departments within CHS and to county, state and federal offices.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
This position is 100% in office at 800 NE Oregon St Portland, OR
What will you do? As a Public Service Representative 2, you will perform the following duties:
Handle 75 -150 telephone calls from the public per day.
Answers a wide variety of questions about ordering procedures, about who is eligible to order, and about the best options for the customer, given time constraints.
Routes specific questions about amendments or statistical reports to the proper staff member.
Complete troubleshooting to assist callers who have ordered, but not received the record requested.
Locates orders using computer or other index files, checks closeouts for mailing dates or locates follow-up information in pending files or logs for telephone orders and form letters.
Sends replacement copies or refers problem to supervisor.
Provide a high level of customer service consistently.
Assist counter customers by explaining the ordering process using computer kiosks.
Work to ensure smooth processing of orders for customer applying in person.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write fluent English and Spanish.
Minimum Requirements
One year of experience in Public Contact (such as a Public Service Representative, Salesperson, or Receptionist) which included answering questions and providing information.
Requested Skills
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also being meticulous in following policies and procedures so that the confidentiality of records is maintained.
Ability to deal with the general public and personnel from different agencies or businesses in a diplomatic, friendly and professional manner.
Spanish translation services for customers who need assistance to order vital records.
Ability to work in a high production environment.
Minimum typing speed of 65 wpm with a high degree of accuracy.
Ability to provide high level of customer service expertise.
Ability to deal with frustrated or irritated customers, shows patience, tact and courtesy.
Technology skills set to keep all data secure whether working onsite or remotely.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
How to Apply
Complete the online application
Complete questionnaire
Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will be required to provide your documents later in the process.
We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Apr 14, 2023
Full time
Bilingual Public Service Representative 2
REQ- REQ-124154
Close date: 4/24/2023
Salary: $2,823-3,707 per month
Location: Portland, OR
This position is a full-time, permanent, classified position which is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics (CHS) section in Portland, Oregon is recruiting for a Public Service Representative 2 to provide information to the public in English and Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Refers calls to other departments within CHS and to county, state and federal offices.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
This position is 100% in office at 800 NE Oregon St Portland, OR
What will you do? As a Public Service Representative 2, you will perform the following duties:
Handle 75 -150 telephone calls from the public per day.
Answers a wide variety of questions about ordering procedures, about who is eligible to order, and about the best options for the customer, given time constraints.
Routes specific questions about amendments or statistical reports to the proper staff member.
Complete troubleshooting to assist callers who have ordered, but not received the record requested.
Locates orders using computer or other index files, checks closeouts for mailing dates or locates follow-up information in pending files or logs for telephone orders and form letters.
Sends replacement copies or refers problem to supervisor.
Provide a high level of customer service consistently.
Assist counter customers by explaining the ordering process using computer kiosks.
Work to ensure smooth processing of orders for customer applying in person.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans .
What are we looking for?
Special Requirements
Must be able to speak, read, and write fluent English and Spanish.
Minimum Requirements
One year of experience in Public Contact (such as a Public Service Representative, Salesperson, or Receptionist) which included answering questions and providing information.
Requested Skills
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also being meticulous in following policies and procedures so that the confidentiality of records is maintained.
Ability to deal with the general public and personnel from different agencies or businesses in a diplomatic, friendly and professional manner.
Spanish translation services for customers who need assistance to order vital records.
Ability to work in a high production environment.
Minimum typing speed of 65 wpm with a high degree of accuracy.
Ability to provide high level of customer service expertise.
Ability to deal with frustrated or irritated customers, shows patience, tact and courtesy.
Technology skills set to keep all data secure whether working onsite or remotely.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
How to Apply
Complete the online application
Complete questionnaire
Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will be required to provide your documents later in the process.
We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Jan 31, 2023
Full time
REQ-93569
Application Deadline : 2/5/2023
Salary Range: $2,823 - $3,737 Monthly
Work Location: On-Site. Portland, OR
The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics has a career opportunity for a Customer Service Representative (Public Service Representative 2) to provide in-office customer service in the Certification Unit which is responsible for processing and issuing certified copies of vital records. This position is located at the Oregon Health Public Health Division, 800 NE Oregon St, Portland, OR 97232.
This is a full-time, limited duration, classified position which is represented by a union. In limited duration positions, you are eligible for benefits (see below). The duration of this position is expected to last 12 months.
What will you do?
As a Customer Service Representative for the Certification Unit, you will provide in-person and telephone customer support to customers regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. You will also refer telephone calls to other departments within the CHS and to the county, state, and federal offices.
Responsibilities include:
Receiving multiple telephone calls from the public per day.
Answering a wide variety of customer questions.
Troubleshooting skills to assist callers who have questions about their orders.
Assisting walk-in customers by explaining the ordering process and using the computer kiosks.
Locating and verifying confidential personal information.
Screening orders for accuracy.
Providing backup to other areas as needed.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills
Bilingual (English/Spanish) is preferred but not required.
Experience in performing office clerical work that involves communicating with a variety of people on the telephone and in-person to exchange or provide information.
Experience working with a high volume of tasks and efficiently completing assignments that require accuracy and attention to detail.
Experience serving customers and callers in a diplomatic, friendly, and professional manner.
Experience representing an agency, organization, or company, to the public.
Experience reviewing and approving applications or documents for completeness.
Ability to help customers solve ordering problems, while also following policies and procedures
Experience handling confidential information.
Experience reviewing and approving applications or documents for completeness.
Ability to provide diplomatic, friendly, and professional customer service.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com
Team player with the ability to build and maintain positive working relationships.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
REQ-112009
Close Date: 2/5/2023
Salary: $2,823 – $3,707
Work Location: On-site, Portland, OR
The Oregon Health Authority, Public Health Division, Vital Statistics Records – Center for Health Statistics in Portland, OR is recruiting for a Telephone Customer Service Representative to provide information to the public in English and in Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Oregon law requires all vital events that occur in Oregon, such as births, marriages, divorces, and deaths to be recorded, registered, and filed with our office.
This is a full-time, permanent, classified position and is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
What will you do? As the Telephone Customer Service Representative, you will provide a high-level of professional, diplomatic customer service by phone in English and Spanish, handling up to 75 calls per day. You will also assist walk-in customers by explaining ordering processes using computer kiosks to ensure smooth processing of orders. You will answer a wide variety of questions about ordering procedures, who is eligible to order, and what the best options are for the customer, given time constraints. You will route specific questions about amendments or statistical reports to the proper staff member or other departments within the section as well as county, state, and federal office representatives.
In addition, you will troubleshoot issues to assist callers who have placed orders but have not received the requested record. You will locate orders using the computer system or other index files, check closeouts for mailing dates, and send replacement copies. When dealing with complex issues, you will refer the customer to the supervisor for resolution.
What are we looking for?
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills:
Bilingual – English/Spanish language is required. Fluency in speaking, reading, and writing in English/Spanish.
Fluency in Vietnamese and Russian is also preferred but not required.
Experience providing Spanish translation services for customers who need assistance to order vital records.
Experience learning, understanding, and applying policies and procedures to assigned work.
Experience reviewing and approving applications or documents for completeness.
Experience organizing a high volume of work that requires accuracy and attention to detail.
Proficient keyboarding skills to enter accurate information while conversing on the telephone.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com/
Experience keeping all confidential data secure whether working onsite or remotely.
Must have experience as a proactive member of a collaborative team with the ability to build and maintain positive working relationships.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Jan 30, 2023
Full time
REQ-112009
Close Date: 2/5/2023
Salary: $2,823 – $3,707
Work Location: On-site, Portland, OR
The Oregon Health Authority, Public Health Division, Vital Statistics Records – Center for Health Statistics in Portland, OR is recruiting for a Telephone Customer Service Representative to provide information to the public in English and in Spanish via telephone and in person regarding procedures for ordering vital records, eligibility for ordering records, and other miscellaneous information related to vital records and the Public Health Division. Oregon law requires all vital events that occur in Oregon, such as births, marriages, divorces, and deaths to be recorded, registered, and filed with our office.
This is a full-time, permanent, classified position and is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
What will you do? As the Telephone Customer Service Representative, you will provide a high-level of professional, diplomatic customer service by phone in English and Spanish, handling up to 75 calls per day. You will also assist walk-in customers by explaining ordering processes using computer kiosks to ensure smooth processing of orders. You will answer a wide variety of questions about ordering procedures, who is eligible to order, and what the best options are for the customer, given time constraints. You will route specific questions about amendments or statistical reports to the proper staff member or other departments within the section as well as county, state, and federal office representatives.
In addition, you will troubleshoot issues to assist callers who have placed orders but have not received the requested record. You will locate orders using the computer system or other index files, check closeouts for mailing dates, and send replacement copies. When dealing with complex issues, you will refer the customer to the supervisor for resolution.
What are we looking for?
Minimum Requirements: One year of public contact experience (such as in public service representative, salesperson, or receptionist positions) which included answering questions and providing information.
Requested Skills:
Bilingual – English/Spanish language is required. Fluency in speaking, reading, and writing in English/Spanish.
Fluency in Vietnamese and Russian is also preferred but not required.
Experience providing Spanish translation services for customers who need assistance to order vital records.
Experience learning, understanding, and applying policies and procedures to assigned work.
Experience reviewing and approving applications or documents for completeness.
Experience organizing a high volume of work that requires accuracy and attention to detail.
Proficient keyboarding skills to enter accurate information while conversing on the telephone.
Minimum typing speed of 65 wpm with a high degree of accuracy. https://official-typing-test.com/
Experience keeping all confidential data secure whether working onsite or remotely.
Must have experience as a proactive member of a collaborative team with the ability to build and maintain positive working relationships.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work of this position is performed on-site at the Oregon Health Authority Public Health Division, 800 NE Oregon St, Portland, OR 97232.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Jan 11, 2023
Full time
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Our Medical Receptionists perform all functions necessary to maintain an efficient workflow of all front office duties. The receptionist may also be assigned to variable front office tasks including appointment scheduling, insurance verification, and medical records. They must work cooperatively as a team and demonstrate behaviors of trust and respect toward others. As a member of our team, they must also be enthusiastic, self-motivated, and pay strong attention to detail.
KEY JOB DUTIES/RESPONSIBILITIES: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service. Document in the computer system all necessary demographic, insurance, and financial information Compile or retrieve scheduled reports from computer system. Collect co-payments, or co-insurance. Advise patients/guarantor as to their liability, and obtain payment in full, or secure payment arrangements in keeping with clinic policy. Be prepared at all times to perform any job related to the pre-access/registration process Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psycho-social, cultural, age specific and other developmental needs of each member served. Perform other duties as assigned, included but not limited to maintaining a clean and presentable working environment for self, fellow workers and patients in all areas of the clinic.
SKILLS & ABILITIES: Knowledgeable and efficient with Insurance Verification Bilingual (English and Spanish) preferred. Proficient in MS Office computer applications and be able to operate a calculator. Must have understanding of basic medical terminology Excellent communication skills Must be able to handle multiple duties and deadlines Ability to maintain confidentiality a must
EDUCATION & EXPERIENCE High School Diploma, or equivalent required Minimum of 1-3 years office experience in a health care setting required Previous customer service experience preferred
Dec 23, 2022
Full time
Our Medical Receptionists perform all functions necessary to maintain an efficient workflow of all front office duties. The receptionist may also be assigned to variable front office tasks including appointment scheduling, insurance verification, and medical records. They must work cooperatively as a team and demonstrate behaviors of trust and respect toward others. As a member of our team, they must also be enthusiastic, self-motivated, and pay strong attention to detail.
KEY JOB DUTIES/RESPONSIBILITIES: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service. Document in the computer system all necessary demographic, insurance, and financial information Compile or retrieve scheduled reports from computer system. Collect co-payments, or co-insurance. Advise patients/guarantor as to their liability, and obtain payment in full, or secure payment arrangements in keeping with clinic policy. Be prepared at all times to perform any job related to the pre-access/registration process Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psycho-social, cultural, age specific and other developmental needs of each member served. Perform other duties as assigned, included but not limited to maintaining a clean and presentable working environment for self, fellow workers and patients in all areas of the clinic.
SKILLS & ABILITIES: Knowledgeable and efficient with Insurance Verification Bilingual (English and Spanish) preferred. Proficient in MS Office computer applications and be able to operate a calculator. Must have understanding of basic medical terminology Excellent communication skills Must be able to handle multiple duties and deadlines Ability to maintain confidentiality a must
EDUCATION & EXPERIENCE High School Diploma, or equivalent required Minimum of 1-3 years office experience in a health care setting required Previous customer service experience preferred
We are seeking a Receptionist/Office Assistant with outstanding client service skills on a multi-line telephone system. This person will be the first contact for prospective clients of our law firm and will be responsible for taking detailed messages. A professional and positive demeanor is a MUST. Additional responsibilities include maintaining client files, filing, copying, faxing, and related administrative duties. Ideal candidate will be self-motivated, meticulous and possess strong organizational skills. Proficiency in Microsoft Word is required.
General Duties: - Manage the reception area by greeting visitors at the door, accompanying them to meeting rooms as needed, and keeping them comfortable while waiting (offer coffee/tea, restroom access, etc.) - Organize new hire interviews and paper work - Orientation of new hires - Coordinate any office/maintenance requests - Organize and coordinate lunches for the team and meetings - Order all office & kitchen supplies - Ship and receive/disburse daily packages - Stock the kitchen with drinks, snacks, paper goods, etc., on a daily basis and handle related deliveries upon arrival - Keep office tidy overall - Post daily on social media in conjunction with management s direction - Strong Military men and woman needed for this job also. Executive Assistant Duties: - Make travel arrangements - Schedule meetings for the CEO and upper management - Handle personal errands Job Requirements: - College degree - 1 year + office reception/admin experience - Motivated and proactive attitude - Ability to think ahead and assess possible needs - Positive team player with upbeat personality - Ability to multitask well - Ability to problem solve - Social media knowledge - Strong knowledge of general Microsoft Office programs - Strong Military men and woman needed for this job also.
Dec 23, 2022
Full time
We are seeking a Receptionist/Office Assistant with outstanding client service skills on a multi-line telephone system. This person will be the first contact for prospective clients of our law firm and will be responsible for taking detailed messages. A professional and positive demeanor is a MUST. Additional responsibilities include maintaining client files, filing, copying, faxing, and related administrative duties. Ideal candidate will be self-motivated, meticulous and possess strong organizational skills. Proficiency in Microsoft Word is required.
General Duties: - Manage the reception area by greeting visitors at the door, accompanying them to meeting rooms as needed, and keeping them comfortable while waiting (offer coffee/tea, restroom access, etc.) - Organize new hire interviews and paper work - Orientation of new hires - Coordinate any office/maintenance requests - Organize and coordinate lunches for the team and meetings - Order all office & kitchen supplies - Ship and receive/disburse daily packages - Stock the kitchen with drinks, snacks, paper goods, etc., on a daily basis and handle related deliveries upon arrival - Keep office tidy overall - Post daily on social media in conjunction with management s direction - Strong Military men and woman needed for this job also. Executive Assistant Duties: - Make travel arrangements - Schedule meetings for the CEO and upper management - Handle personal errands Job Requirements: - College degree - 1 year + office reception/admin experience - Motivated and proactive attitude - Ability to think ahead and assess possible needs - Positive team player with upbeat personality - Ability to multitask well - Ability to problem solve - Social media knowledge - Strong knowledge of general Microsoft Office programs - Strong Military men and woman needed for this job also.
The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.
Dec 16, 2022
Full time
The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions.
Represent PRC by providing the highest level of customer service when greeting guests and answering phones, enforcing building protocols and providing administrative support that is consistent with our mission and values. Bilingual English/Spanish is preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire. The successful candidate will be a member of the front office team supervised by the Office Manager and work at our Westmont (Illinois, USA) location. Below are the available schedule options:
Option 1: 11 hours/week: Thur: 3 pm – 9 pm; Sat: 7 am – 12 pm
Option 2: 18 hours/week: Mon, Tues, Wed: 3 pm – 9 pm
Option 3: 30 hours/week (benefit eligible): Mon, Tues, Wed: 3 pm – 9 pm; Thur: 2 pm – 9 pm; Sat: 7 am – 12 pm
Option 4: 40 hours/week (benefit eligible): Mon, Thur: 11:30 am – 9 pm; Tues, Wed: 12 pm – 9 pm; Sat: 7 am – 12 pm
BENEFITS
Medical insurance – HMO, PPO (80% Employer paid)
Dental insurance – PPO (80% Employer paid)
Short Term Disability & Life insurance (100% Employer paid)
Flexible Spending Account participation
SIMPLE IRA retirement plan and 3% company match
23 days of Paid Time Off (PTO)
12 paid holidays
ESSENTIAL FUNCTIONS
Serve as the greeter for clients, employees, and volunteers providing accurate information based on program guidelines and/or directing them to their location
Efficiently answer incoming calls, providing initial level of information to callers and/or transfer calls to appropriate party
Retrieve, document, and process phone messages from voicemail inbox for main number as well as other voicemails as instructed
Perform building and security procedures that apply to front desk reception including but not limited to timely opening and closing of the building, operational readiness, assisting with safety protocols/drills and managing use of shared keys
Provide administrative support to programs and facilities as assigned
Maintain an active, accurate knowledge of programs, events, and activities
Coordinate the pick-up and delivery of packages via USPS, UPS, FedEx and courier mail
Maintain adequate stock of general office supplies, publications and brochures in the lobby
Act as interpreter for Spanish speaking clients as requested
Maintain a clean and tidy reception area, waiting area and kitchen
EXPERIENCE/EDUCATION
High School diploma or equivalent credentials
2 years prior work experience in customer service, office management, or similar setting
SKILLS/KNOWLEDGE
Commitment to PRC’s mission, values, and community focus
Enjoys working in a social service organization and with clients
Enjoys working in a not-for-profit atmosphere
Bilingual English/Spanish preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire
Able to work independently with some guidance and direction
Able to exercise professional judgment to resolve moderately complex problems
Excellent communication and customer service skills
Able to work effectively with people from other countries and speaking other languages
Must be able to manage multiple tasks at one-time
Must demonstrate professionalism, flexibility, and commitment to teamwork
Basic knowledge of Microsoft Word, Excel, Outlook, and Internet search engines
Able to lift, pull or carry at least 25 lbs.
To apply, please send your resume and minimum pay requirement to resumes@peoplesrc.org
Sep 26, 2022
Part time
Represent PRC by providing the highest level of customer service when greeting guests and answering phones, enforcing building protocols and providing administrative support that is consistent with our mission and values. Bilingual English/Spanish is preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire. The successful candidate will be a member of the front office team supervised by the Office Manager and work at our Westmont (Illinois, USA) location. Below are the available schedule options:
Option 1: 11 hours/week: Thur: 3 pm – 9 pm; Sat: 7 am – 12 pm
Option 2: 18 hours/week: Mon, Tues, Wed: 3 pm – 9 pm
Option 3: 30 hours/week (benefit eligible): Mon, Tues, Wed: 3 pm – 9 pm; Thur: 2 pm – 9 pm; Sat: 7 am – 12 pm
Option 4: 40 hours/week (benefit eligible): Mon, Thur: 11:30 am – 9 pm; Tues, Wed: 12 pm – 9 pm; Sat: 7 am – 12 pm
BENEFITS
Medical insurance – HMO, PPO (80% Employer paid)
Dental insurance – PPO (80% Employer paid)
Short Term Disability & Life insurance (100% Employer paid)
Flexible Spending Account participation
SIMPLE IRA retirement plan and 3% company match
23 days of Paid Time Off (PTO)
12 paid holidays
ESSENTIAL FUNCTIONS
Serve as the greeter for clients, employees, and volunteers providing accurate information based on program guidelines and/or directing them to their location
Efficiently answer incoming calls, providing initial level of information to callers and/or transfer calls to appropriate party
Retrieve, document, and process phone messages from voicemail inbox for main number as well as other voicemails as instructed
Perform building and security procedures that apply to front desk reception including but not limited to timely opening and closing of the building, operational readiness, assisting with safety protocols/drills and managing use of shared keys
Provide administrative support to programs and facilities as assigned
Maintain an active, accurate knowledge of programs, events, and activities
Coordinate the pick-up and delivery of packages via USPS, UPS, FedEx and courier mail
Maintain adequate stock of general office supplies, publications and brochures in the lobby
Act as interpreter for Spanish speaking clients as requested
Maintain a clean and tidy reception area, waiting area and kitchen
EXPERIENCE/EDUCATION
High School diploma or equivalent credentials
2 years prior work experience in customer service, office management, or similar setting
SKILLS/KNOWLEDGE
Commitment to PRC’s mission, values, and community focus
Enjoys working in a social service organization and with clients
Enjoys working in a not-for-profit atmosphere
Bilingual English/Spanish preferred. If not bilingual, obtaining conversational Spanish proficiency (training paid by employer) is required within 12 months of hire
Able to work independently with some guidance and direction
Able to exercise professional judgment to resolve moderately complex problems
Excellent communication and customer service skills
Able to work effectively with people from other countries and speaking other languages
Must be able to manage multiple tasks at one-time
Must demonstrate professionalism, flexibility, and commitment to teamwork
Basic knowledge of Microsoft Word, Excel, Outlook, and Internet search engines
Able to lift, pull or carry at least 25 lbs.
To apply, please send your resume and minimum pay requirement to resumes@peoplesrc.org
The Receptionist will answer AFC’s general phone line and direct callers to the appropriate department or staff person and provide clerical and administrative support. This position will be the first point of contact between callers and visitors to the AIDS Foundation Chicago (AFC) and will provide general supportive services to AFC staff and visitors. This salary for this role is $40,000 annually. Additional pay may be offered for Spanish fluency. This position is required to be onsite 5 days a week, in our main office downtown. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Reception
Answer AFC’s general phone line and direct callers to the appropriate department or staff person while maintaining confidentiality
Assist and direct visitors to AFC’s offices
Act as liaison between AFC staff and building security regarding visitor and guest access
Coordinate and complete visitor wellness checks
Clerical and Administrative Assistance
Perform clerical duties, including but not limited to word processing, spreadsheets, databases, and oversight coordination and processing of incoming mail and deliveries
Maintain office supplies, including but not limited to receiving and stocking general office supplies, maintaining printer and copier supplies, and meeting room supplies
Facilities Coordination
Maintain hospitality station and café’ space
Coordinate meeting room oversight and set-up including but not limited to beverages and seating layouts
Maintain and care for office plants and café’ plant wall
Perform other daily responsibilities related to operating a functioning office environment including onsite COVID facilities preventions and procedures
Other
Attend and assist with agency-wide events and activities as directed
Assist with other AFC activities as requested
Perform other duties as assigned.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
High School Diploma or GED
1 or more years reception or administrative support experience
1 or more years’ experience using Microsoft Office functionality with an emphasis in Outlook
Bilingual in Spanish
This position requires to be onsite 5 days a week in our main office downtown
Preferred Qualifications
2 or more years reception or administrative support experience
2 or more years’ experience using intermediate Microsoft Office functionality (Excel, Word, Outlook, PowerPoint)
KNOWLEDGE, SKILLS, AND ABILITIES
Attention to Detail
Customer Service Orientated
Intermediate Microsoft Office
Time Management
English Language Proficiency
Interpersonal Skills
Multi-Tasking
Verbal Communication
Written Communication
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 35 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Sep 09, 2022
Full time
The Receptionist will answer AFC’s general phone line and direct callers to the appropriate department or staff person and provide clerical and administrative support. This position will be the first point of contact between callers and visitors to the AIDS Foundation Chicago (AFC) and will provide general supportive services to AFC staff and visitors. This salary for this role is $40,000 annually. Additional pay may be offered for Spanish fluency. This position is required to be onsite 5 days a week, in our main office downtown. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Reception
Answer AFC’s general phone line and direct callers to the appropriate department or staff person while maintaining confidentiality
Assist and direct visitors to AFC’s offices
Act as liaison between AFC staff and building security regarding visitor and guest access
Coordinate and complete visitor wellness checks
Clerical and Administrative Assistance
Perform clerical duties, including but not limited to word processing, spreadsheets, databases, and oversight coordination and processing of incoming mail and deliveries
Maintain office supplies, including but not limited to receiving and stocking general office supplies, maintaining printer and copier supplies, and meeting room supplies
Facilities Coordination
Maintain hospitality station and café’ space
Coordinate meeting room oversight and set-up including but not limited to beverages and seating layouts
Maintain and care for office plants and café’ plant wall
Perform other daily responsibilities related to operating a functioning office environment including onsite COVID facilities preventions and procedures
Other
Attend and assist with agency-wide events and activities as directed
Assist with other AFC activities as requested
Perform other duties as assigned.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
High School Diploma or GED
1 or more years reception or administrative support experience
1 or more years’ experience using Microsoft Office functionality with an emphasis in Outlook
Bilingual in Spanish
This position requires to be onsite 5 days a week in our main office downtown
Preferred Qualifications
2 or more years reception or administrative support experience
2 or more years’ experience using intermediate Microsoft Office functionality (Excel, Word, Outlook, PowerPoint)
KNOWLEDGE, SKILLS, AND ABILITIES
Attention to Detail
Customer Service Orientated
Intermediate Microsoft Office
Time Management
English Language Proficiency
Interpersonal Skills
Multi-Tasking
Verbal Communication
Written Communication
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 35 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Title : Administrative Associate
Department: Human Resources & Administration
Status : Non-Exempt
Reports to : Director of IT and Administrative Services
Positions Reporting to this Position : None
Location : Washington, DC
Travel Requirements: Up to 5%
Union Position: Yes
Job Classification Level: A
Salary Range (depending on experience) : $50,420 - $59,002
General Description :
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Administrative Associate who will directly support the Director of IT and Administrative Services in executing the administrative operations of LCV and its sister organization, LCV Education Fund. Responsibilities include assisting with office and staff operations, supporting new hire onboarding, and providing general administrative support to the Human Resources and Administration department. This position is critical to supporting a growing staff and organization with offices across the country.
Responsibilities :
Assist in providing general office and administrative support (phones, copiers, eFax, postage meter, etc.) in our Washington, DC office.
Assist with incoming mail and deliveries for the Human Resources & Administration department. Notify staff members if they have packages in the mailroom of the building or lobby of our suite.
Serve as backup point of contact for building operations notifications including assistance with staff mail deliveries when needed.
Work with the office management team to submit work order requests to building engineer/manager and applicable vendors.
Check general voicemail inbox and eFax inbox twice daily and distribute incoming information.
Provide assistance to the Director of Board Relations with staff lunches when needed.
Place orders for coffee, snacks, and kitchen/office supplies and unpack when delivered. Manage inventory.
Greet incoming visitors when the receptionist is unavailable.
Coordinate operations and technology onboarding for new hires and offboarding for departing employees.
Work with hiring managers on collecting information and scheduling onboarding sessions.
Work with LCV’s IT consultant, MIS, to set up technology for incoming new hires.
Conduct operations onboarding sessions with the administrative team. Ensure that all new staff members have access to LCV’s administrative and technology related guides, policies, and procedures.
Work with supervisors and departing employees to ensure LCV’s offboarding process is followed.
Update LCV and LCV Education Fund’s Operations Resource Library when needed.
Place staff business card orders and research updated paperless options for business cards.
Support the Human Resources team, as needed in updating, maintaining, distributing, and implementing LCV’s policies, procedures, and instructional guides in compliance with the Collective Bargaining Agreement.
Assist with ensuring that LCV’s administrative and operational policies create an equitable and inclusive work environment.
Process payments for the Human Resources and Administration department, review departmental expenses monthly, and assist the administrative team in coordinating the annual budget review process.
Provide back-up support for the upkeep and management of LCV and LCV Education Fund’s timesheet process.
Assist the Human Resources team with coordinating major projects like the annual staff survey and performance review process, as needed.
Provide general administrative and planning support to the Human Resources and Administration department.
Contribute to LCV’s commitment to integrating racial justice and equity into the work we do and ensuring an inclusive organizational culture.
Perform other duties as assigned.
Qualifications:
Work Experience: Required - 1 year of administrative experience. Experience with project management. Experience writing/creating documents for large audiences. Preferred - Experience working with databases, scheduling, budgeting or tracking inventory. Experience working with a non-profit organization. Experience working with external vendors. Experience with training others.
Skills: Required - Highly attentive to detail and able to take ownership of routine tasks; excellent written and oral communications skills; proficient in Microsoft Office and Google Suite; able to maintain confidentiality; strong organizational skills; exhibits strong judgment; self-starter; works well in a fast-paced environment; ability to handle multiple tasks under pressure of deadline and work for several people; plans and can see the big picture. Preferred - Ability to troubleshoot common IT/technology issues. Data management and filing system skills.
Cultural Competence: Shares our commitment to integrating justice and equity into the work we do and ensuring an inclusive organizational culture.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and audiovisual systems. This position also involves office management; it requires frequently moving about inside the office to access office equipment, occasionally moving objects up to 20 pounds, and seldom positioning oneself to maintain equipment. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
To Apply : Send cover letter and resume to hr@lcv.org with “Administrative Associate” in the subject line by August 7, 2022. No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Jul 25, 2022
Full time
Title : Administrative Associate
Department: Human Resources & Administration
Status : Non-Exempt
Reports to : Director of IT and Administrative Services
Positions Reporting to this Position : None
Location : Washington, DC
Travel Requirements: Up to 5%
Union Position: Yes
Job Classification Level: A
Salary Range (depending on experience) : $50,420 - $59,002
General Description :
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring an Administrative Associate who will directly support the Director of IT and Administrative Services in executing the administrative operations of LCV and its sister organization, LCV Education Fund. Responsibilities include assisting with office and staff operations, supporting new hire onboarding, and providing general administrative support to the Human Resources and Administration department. This position is critical to supporting a growing staff and organization with offices across the country.
Responsibilities :
Assist in providing general office and administrative support (phones, copiers, eFax, postage meter, etc.) in our Washington, DC office.
Assist with incoming mail and deliveries for the Human Resources & Administration department. Notify staff members if they have packages in the mailroom of the building or lobby of our suite.
Serve as backup point of contact for building operations notifications including assistance with staff mail deliveries when needed.
Work with the office management team to submit work order requests to building engineer/manager and applicable vendors.
Check general voicemail inbox and eFax inbox twice daily and distribute incoming information.
Provide assistance to the Director of Board Relations with staff lunches when needed.
Place orders for coffee, snacks, and kitchen/office supplies and unpack when delivered. Manage inventory.
Greet incoming visitors when the receptionist is unavailable.
Coordinate operations and technology onboarding for new hires and offboarding for departing employees.
Work with hiring managers on collecting information and scheduling onboarding sessions.
Work with LCV’s IT consultant, MIS, to set up technology for incoming new hires.
Conduct operations onboarding sessions with the administrative team. Ensure that all new staff members have access to LCV’s administrative and technology related guides, policies, and procedures.
Work with supervisors and departing employees to ensure LCV’s offboarding process is followed.
Update LCV and LCV Education Fund’s Operations Resource Library when needed.
Place staff business card orders and research updated paperless options for business cards.
Support the Human Resources team, as needed in updating, maintaining, distributing, and implementing LCV’s policies, procedures, and instructional guides in compliance with the Collective Bargaining Agreement.
Assist with ensuring that LCV’s administrative and operational policies create an equitable and inclusive work environment.
Process payments for the Human Resources and Administration department, review departmental expenses monthly, and assist the administrative team in coordinating the annual budget review process.
Provide back-up support for the upkeep and management of LCV and LCV Education Fund’s timesheet process.
Assist the Human Resources team with coordinating major projects like the annual staff survey and performance review process, as needed.
Provide general administrative and planning support to the Human Resources and Administration department.
Contribute to LCV’s commitment to integrating racial justice and equity into the work we do and ensuring an inclusive organizational culture.
Perform other duties as assigned.
Qualifications:
Work Experience: Required - 1 year of administrative experience. Experience with project management. Experience writing/creating documents for large audiences. Preferred - Experience working with databases, scheduling, budgeting or tracking inventory. Experience working with a non-profit organization. Experience working with external vendors. Experience with training others.
Skills: Required - Highly attentive to detail and able to take ownership of routine tasks; excellent written and oral communications skills; proficient in Microsoft Office and Google Suite; able to maintain confidentiality; strong organizational skills; exhibits strong judgment; self-starter; works well in a fast-paced environment; ability to handle multiple tasks under pressure of deadline and work for several people; plans and can see the big picture. Preferred - Ability to troubleshoot common IT/technology issues. Data management and filing system skills.
Cultural Competence: Shares our commitment to integrating justice and equity into the work we do and ensuring an inclusive organizational culture.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and audiovisual systems. This position also involves office management; it requires frequently moving about inside the office to access office equipment, occasionally moving objects up to 20 pounds, and seldom positioning oneself to maintain equipment. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
To Apply : Send cover letter and resume to hr@lcv.org with “Administrative Associate” in the subject line by August 7, 2022. No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org.
Reports To: Director, Adult Education and Literacy Programs
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The part-time Receptionist position is located at the Van G. Miller Adult Learning Center and provides clerical support for a variety of programs, classes, events, activities, and special projects. Additionally, this position provides excellent customer service by phone and in person at the Welcome Desk to students, staff, volunteers, partners, and visitors. Furthermore, the Receptionist position works primarily with the Adult Education and Literacy programs ( i.e ., English Language Learning, High School Completion, and Integrated Education and Training programs)
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Welcomes students and visitors to the building by greeting them, checking for appointments, and providing directions.
Serves as the building’s information desk.
Answers the main telephone lines, transfers calls, takes messages, schedules appointments, provides information, directs inquiries, and monitors voicemail.
Maintains effective and efficient flow of communication and information through calendars, emails, telephone messages, and records.
Serves a diverse population of adult students.
Communicates daily with both native and non-native speakers of English in person and on the telephone.
Completes tasks using email, word processing, spreadsheets, and other applications.
Protects students and the college by keeping information confidential.
Assists instructors and administrators with office-related needs.
Assists with AEL student registration as needed.
Assists with classroom materials distribution and inventory.
Scans documents in File Director.
Assists and directs student and visitor questions to appropriate staff and/or departments.
Maintains and communicates knowledge of staff, programs, classes, events, and activities.
Alerts leadership team and/or public safety of any issues in the building.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma/High School Equivalency Diploma.
One year of office experience or one year of related education or an equivalent combination of education and experience to total 1 year.
Demonstrated ability related to organization, time management, and verbal communication skills.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated proficiency with computers as well as with Google Suite and Microsoft Office computer programs.
Demonstrated ability to establish and maintain effective working relationships with diverse populations.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Associates degree or higher
2 years or more of office experience.
Bilingual
Working Conditions
Regular, part-time morning position averaging 20 hours per week. Anticipated hours will be Monday - Friday, four hours per day, from 8:00AM to 12:00PM unless the Adult Learning Center is closed.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Regular, part-time position with a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution) available upon hire. Employees working an average of 20 hours or more per week for one-year, may be eligible for additional benefits including but not limited to: Single dental and vision insurance, Flex plus (IRS 125) plan and paid time off.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following:
Your experience providing customer service to a diverse population.
Your skills and experience using computers in an office setting. Include specific programs and any Google (e.g., Drive, Docs, Sheets, Gmail, Calendar) experience.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Part time
Reports To: Director, Adult Education and Literacy Programs
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The part-time Receptionist position is located at the Van G. Miller Adult Learning Center and provides clerical support for a variety of programs, classes, events, activities, and special projects. Additionally, this position provides excellent customer service by phone and in person at the Welcome Desk to students, staff, volunteers, partners, and visitors. Furthermore, the Receptionist position works primarily with the Adult Education and Literacy programs ( i.e ., English Language Learning, High School Completion, and Integrated Education and Training programs)
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Welcomes students and visitors to the building by greeting them, checking for appointments, and providing directions.
Serves as the building’s information desk.
Answers the main telephone lines, transfers calls, takes messages, schedules appointments, provides information, directs inquiries, and monitors voicemail.
Maintains effective and efficient flow of communication and information through calendars, emails, telephone messages, and records.
Serves a diverse population of adult students.
Communicates daily with both native and non-native speakers of English in person and on the telephone.
Completes tasks using email, word processing, spreadsheets, and other applications.
Protects students and the college by keeping information confidential.
Assists instructors and administrators with office-related needs.
Assists with AEL student registration as needed.
Assists with classroom materials distribution and inventory.
Scans documents in File Director.
Assists and directs student and visitor questions to appropriate staff and/or departments.
Maintains and communicates knowledge of staff, programs, classes, events, and activities.
Alerts leadership team and/or public safety of any issues in the building.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma/High School Equivalency Diploma.
One year of office experience or one year of related education or an equivalent combination of education and experience to total 1 year.
Demonstrated ability related to organization, time management, and verbal communication skills.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated proficiency with computers as well as with Google Suite and Microsoft Office computer programs.
Demonstrated ability to establish and maintain effective working relationships with diverse populations.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Associates degree or higher
2 years or more of office experience.
Bilingual
Working Conditions
Regular, part-time morning position averaging 20 hours per week. Anticipated hours will be Monday - Friday, four hours per day, from 8:00AM to 12:00PM unless the Adult Learning Center is closed.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Regular, part-time position with a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution) available upon hire. Employees working an average of 20 hours or more per week for one-year, may be eligible for additional benefits including but not limited to: Single dental and vision insurance, Flex plus (IRS 125) plan and paid time off.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following:
Your experience providing customer service to a diverse population.
Your skills and experience using computers in an office setting. Include specific programs and any Google (e.g., Drive, Docs, Sheets, Gmail, Calendar) experience.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Full time
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Business Services Assistant (Full-Time)
Reports To: Business Services Supervisor – Student Accounts
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Do you enjoy greeting and making people feel welcome? If so, Hawkeye Community College has a great opportunity for you!
The Business Office is looking for a full-time Business Services Assistant to join their team. While working as the Business Services Assistant, you are the first impression of Hawkeye Community College that students and the community experience.
This full-time position is located on Hawkeye Community Colleges main campus providing excellent customer service by phone and/or in person to students, staff and visitors. Furthermore, the Business Services Assistant works primarily with the Business Office performing a variety of tasks and assisting in departmental projects.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Answers the multi-line phone system and directs calls to appropriate areas.
Greets walk-in traffic in friendly and professional manner.
Provides general information in response to public or official inquiries.
Accurately inputs information
Releases and applies student restrictions and holds.
Verifies account payable checks with invoices and prepares for mailing.
Prepares miscellaneous spreadsheets and correspondence.
Operates a variety of office equipment, including but not limited to copy machine, fax machine, scanner, multi-line phone system, computer etc.
Scans and updates data in File Director.
Researches and resolves outstanding student checks.
Provides back up and assists other Business Office personnel.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or equivalent.
One year of receptionist/clerical experience or one year of related education or an equivalent combination of education and experience totaling one year.
Demonstrated strong computer skills including a proficiency in Microsoft Office and Google Suite programs.
Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated ability related to organization, time management, and verbal communication skills.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Administrative Office Management or similar Associate Degree.
2 years or more related office experience.
Employment Status
Full time, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am – 4:30pm with occasional evening hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Application Procedure
Complete an online application at www.hawkeyecollege.edu/employment and submit the following: Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following: Describe your skills and experience using computers in an office setting. Include specific programs Word, Excel and Google Suite utilized.
Describe your experience providing customer service to students, faculty, staff, and/or the general public as well as to a diverse group of people.
Describe your experience with phone systems, specifically a multi-line phone system.
Submit the online application and all required materials by Sunday, May 22, 2022. Preference will be given to applicants who submit the required materials on or before May 22nd. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
May 02, 2022
Full time
Business Services Assistant (Full-Time)
Reports To: Business Services Supervisor – Student Accounts
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Do you enjoy greeting and making people feel welcome? If so, Hawkeye Community College has a great opportunity for you!
The Business Office is looking for a full-time Business Services Assistant to join their team. While working as the Business Services Assistant, you are the first impression of Hawkeye Community College that students and the community experience.
This full-time position is located on Hawkeye Community Colleges main campus providing excellent customer service by phone and/or in person to students, staff and visitors. Furthermore, the Business Services Assistant works primarily with the Business Office performing a variety of tasks and assisting in departmental projects.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Answers the multi-line phone system and directs calls to appropriate areas.
Greets walk-in traffic in friendly and professional manner.
Provides general information in response to public or official inquiries.
Accurately inputs information
Releases and applies student restrictions and holds.
Verifies account payable checks with invoices and prepares for mailing.
Prepares miscellaneous spreadsheets and correspondence.
Operates a variety of office equipment, including but not limited to copy machine, fax machine, scanner, multi-line phone system, computer etc.
Scans and updates data in File Director.
Researches and resolves outstanding student checks.
Provides back up and assists other Business Office personnel.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or equivalent.
One year of receptionist/clerical experience or one year of related education or an equivalent combination of education and experience totaling one year.
Demonstrated strong computer skills including a proficiency in Microsoft Office and Google Suite programs.
Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated ability related to organization, time management, and verbal communication skills.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Administrative Office Management or similar Associate Degree.
2 years or more related office experience.
Employment Status
Full time, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am – 4:30pm with occasional evening hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Application Procedure
Complete an online application at www.hawkeyecollege.edu/employment and submit the following: Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following: Describe your skills and experience using computers in an office setting. Include specific programs Word, Excel and Google Suite utilized.
Describe your experience providing customer service to students, faculty, staff, and/or the general public as well as to a diverse group of people.
Describe your experience with phone systems, specifically a multi-line phone system.
Submit the online application and all required materials by Sunday, May 22, 2022. Preference will be given to applicants who submit the required materials on or before May 22nd. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.